Manuale d’uso / di manutenzione del prodotto CL412E del fabbricante SATO
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CL408e/CL412e Printers Service Manual PN 9001078 Re v . B ®.
SA T O America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 28273 Main Phone: (704) 644-1650 T echnical Support Hotline: (704) 644-1660 Fax: (704) 644-1661 http:www .
i PN 9001078 Re v . B SA TO CL408e/CL412e Service Manual Section 1. Overview and Specifications Page 1 Overview ........................................................................................................... 1-1 2 Physical Characteristics .
ii SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B T able of Contents Section 4. Electrical Checks and Adjustments 7 Eye-Mark Adjustment ..................................................................................... 4-1 1 8 Offset Label Stop Position Adjustment .
iii PN 9001078 Re v . B SA TO CL408e/CL412e Service Manual Section 9. Optional Accessories 1 Overview .......................................................................................................... 9-1 2 Label Cutter Kit Installation ......
iv SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B ®.
Page 1-1 PN 9001078 Re v . B S A T O CL408e/CL412e Service Manual Overview and Specifications 1.1 Overview Section The sections in this manual cover the following: · Section 1. Overview and Specifications · Section 2. Configuration · Section 3.
PN 9001078 Re v . B Page 1-2 SA TO CL408e/CL412e Service Manual Section 1. Overview and Specifications 1.2 Physical Characteristics Width Height Depth FRONT ACCESS DOOR TOP ACCESS DOOR P APER CHECK WINDOW LABEL OUT SLOT s n o i s n e m i De 2 1 4 L C e 8 0 4 L C e d i W) m m 1 7 2 ( .
PN 9001078 Re v . B Page 1-3 Section 1. Overview and Specifications SA TO CL408e/CL412e Service Manual 1.3 Printer Features INTERF ACE SLOT POWER SWITCH PCMCIA MEMOR Y EXP ANSION SLOT AC POWER INPUT CONNECTOR AC FUSE EXT CONNECTOR COVER PLA TE-REMOVE FOR ACCESS TO DISPENSER AND F AN-FOLD SLOTS INTERF ACE SLOT Slot to plug in an interface adapter .
PN 9001078 Re v . B Page 1-4 SA TO CL408e/CL412e Service Manual Section 1. Overview and Specifications FRONT ACCESS DOOR INTERLOCK : This switch prevents printer operation when the Front Access Door is open. The T op Access Door must be open before the Front Access Door can be opened or closed.
PN 9001078 Re v . B Page 1-5 Section 1. Overview and Specifications SA TO CL408e/CL412e Service Manual MEDIA HOLDER LABEL GUIDE Printer Features ACCESS PLA TE FOR OPTIONAL LABEL DISPENSER.
PN 9001078 Re v . B Page 1-6 SA TO CL408e/CL412e Service Manual Section 1. Overview and Specifications RIBBON MOTION SENSOR: This sensor is a motion detector that signals the printer when the ribbon supply is turning. This sensor is used for both the ribbon end and ribbon near end sensing.
PN 9001078 Re v . B Page 1-7 Section 1. Overview and Specifications SA TO CL408e/CL412e Service Manual * NOTE: Optional RS232 Communication Card contains DSW1 switches which are configured when supplied with the printer .
PN 9001078 Re v . B Page 1-8 SA TO CL408e/CL412e Service Manual Section 1. Overview and Specifications Operation Panel LCD DISPLA Y P ANEL 2 Line x 16 Character LCD display . Used for setting operational parameters of the printer . ST A TUS LED T wo-color (R ed, Green) LED that indicates the following status conditions.
PN 9001078 Re v . B Page 1-9 Section 1. Overview and Specifications SA TO CL408e/CL412e Service Manual 1.6 Installation Considerations Printer operation can be affected by the printer environment. The location of the printer should be free from dust, humidity and sudden vibrations.
PN 9001078 Re v . B Page 1-10 SA TO CL408e/CL412e Service Manual Section 1. Overview and Specifications 1.8 Environment & Approvals 1.9 General Printer Specifications n o i t a c i f i c e p Se 8 0 4 L Ce 2 1 4 L C a i d e M h t d i W m u m i n i M) m m 2 2 ( .
PN 9001078 Re v . B Page 1-11 Section 1. Overview and Specifications SA TO CL408e/CL412e Service Manual General Printer Specifications n o i t a c i f i c e p Se 8 0 4 L Ce 2 1 4 L C g n i s n e S u r.
PN 9001078 Re v . B Page 1-12 SA TO CL408e/CL412e Service Manual Section 1. Overview and Specifications General Printer Specifications n o i t a c i f i c e p Se 8 0 4 L Ce 2 1 4 L C s e l u d o M e c.
PN 9001078 Re v . B Page 1-13 Section 1. Overview and Specifications SA TO CL408e/CL412e Service Manual 1.10 Character Fonts n o i t a c i f i c e p Se 8 0 4 L Ce 2 1 4 L C s t n o F x i r t a M t n o.
PN 9001078 Re v . B Page 1-14 SA TO CL408e/CL412e Service Manual Section 1. Overview and Specifications 1.1 1 Bar Codes n o i t a c i f i c e p Se 8 0 4 L Ce 2 1 4 L C s e i g o l o b m y S ) l a t n .
Page 2-1 SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Configuration 2.1 Dip Switch Settings 2 Section T wo DIP switches (DSW2 & DSW3) are located inside the Front Access Door .
Page 2-2 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B DSW1 ON OFF 1 2 3 4 5 6 7 8 DSW1 ON OFF 1 2 3 4 5 6 7 8 DSW1 ON OFF 1 2 3 4 5 6 7 8 DSW1 ON OFF 1 2 3 4 5 6 7 8.
Page 2-3 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Dip Switch Settings F or more information about the cause of troubleshooting printer errors, see Section 8, T roubleshooting.
Page 2-4 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Protocol Code Selection (DSW2-7): Selects the command code set used. DSW2 ON OFF 1 2 3 4 5 6 7 8 DSW2 ON OFF 1 2 3 4 5 6 7 8 DSW2-7 SETTING Off Standard On Non-Std.
Page 2-5 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B DSW3 ON OFF 1 2 3 4 5 6 7 8 DSW3 ON OFF 1 2 3 4 5 6 7 8 DSW3 ON OFF 1 2 3 4 5 6 7 8 DSW3-4 SETTING Off Enabled On Disabled DSW3-5 SETTING Off Disabled On Enabled Label Sensor Selection (DSW3-3): Enables or disables the Label Pitch sensor .
Page 2-6 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Dip Switch Settings DSW3 ON OFF 1 2 3 4 5 6 7 8 DSW3-6 DSW3-7 SETTING Off Off T ype 4 Off On T ype 3 On Off T y.
Page 2-7 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 2.2 Default Settings Dip Switch Selections All switches are placed in the Off position (default) except R eceive Buffer for shipping.
Page 2-8 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 2.3 LCD Panel Configuration The LCD P anel on the CL408e/CL412e is used in conjunction with the LINE and FEED switches by the operator to manually enter printer configuration settings.
Page 2-9 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B LCD Panel — Normal Mode When the printer is first powered on it displays the current ROM version of the printer then immediately displays the ONLINE mode. The LCD P anel will display the ONLINE status on the top line of the display .
Page 2-10 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B There are five Speed settings on the printer . The setting is listed on the bottom line of the display . The current setting is indicated by an underline under one of the speed settings.
Page 2-11 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 4. Press the FEED key to accept the setting and advance the cursor to the second digit. Again use the LINE key to step to the desired setting. Once it is correct, press the FEED key to advance to the next adjustment.
Page 2-12 Section 2. Configuration S A T O CL408e/CL412e Service Manual PN 9001078 Re v . B If the printer has a print job(s) loaded in memory , selecting YES will cause the job(s) to be cleared.
Page 2-13 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to either Ye s or No. 2. Once the correct setting is underlined, press the FEED key to accept the setting and advance to the Auto Online display .
Page 2-14 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Since the printer moves the label in discrete steps equal to the size of the print dot, the units of measure for V ertical and Horizontal Offset distance is dots.
Page 2-15 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 1. Y ear - The first display shown will have the two digit year selection underlined. Y ou can scroll through the dates by pressing the LINE key .
Page 2-16 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B chara cter pit ch pr op fixed STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired setting. 2. Once the desired setting is underlined, press the FEED key to accept the setting and advance to Cover Open Sensor display .
Page 2-17 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 1. Use the LINE key to step the cursor to the desired setting (Card or Memory). 2. Once the desired setting is underlined, press the FEED key to accept the setting and advance the display .
Page 2-18 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired setting. IF Y es is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to Card to Memory Copy S A TO F ont mode.
Page 2-19 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired setting. IF Y es is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to Card->MemoryCopy All mode.
Page 2-20 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B c ard ->Memor yC opy all y/n This selection allows you to copy the entire contents from PCMCIA Memory card installed in the Memory Card slot on the rear of the printer to the optional internal Expanded Memory .
Page 2-21 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Memor y ->c ardC opy all <xmb> y/n This selection allows you to copy the entire contents of the optional Expanded Memory to the PCMCIA Memory card installed in the Memory Card slot on the rear of the printer .
Page 2-22 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B c ard-> memor y c opy c opyin g This selection allows you to copy printer firmware from the PCMCIA Memory card to the printer . Card->Memory Copy Program Y/N STEP PROCEDURE 1.
Page 2-23 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B memor y-> c ard c opy c opyin g This selection allows the user to copy the current firmware installed in the printer to a PCMCIA Memory Card. Memory->Card Copy Program Y/N STEP PROCEDURE 1.
Page 2-24 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired setting. IF Y es is selected, the printer will enter the Memory F ormat mode. If No is selected, the display will advance to the mode display .
Page 2-25 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 1. Press the LINE key while simultaneously turning the power on. When the printer emits one long beep, release the LINE key to display the first screen.
Page 2-26 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B LCD Panel — Service Mode GAP - When setting the "GAP" threshold, the voltage shown on the top line of the display must be measured with nothing but the backing in the sensor and then again with a label still attached to the backing.
Page 2-27 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B EYE - When setting the "EYE" threshold, the voltage must be measured with nothing but the label under the sensor and then again with the printed "eye" mark under the sensor .
Page 2-28 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B This selection specifies whether or not the printer will automatically feed a blank label when it is placed in the Online mode. A ut o online feed yes n o LCD Panel — Service Mode STEP PROCEDURE 1.
Page 2-29 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B This display will only appear when Backfeed is enabled (DSW3-4 = OFF). The maximum backfeed distance is 255mm. Forward/Backfeed Distance Default STEP PROCEDURE 1.
Page 2-30 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B This selection allows the user to select the language used in the LCD menu and error messages. The selections are English, French, German, Spanish, Italian and P ortuguese.
Page 2-31 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B LCD Panel — Service Mode This selection allows the user to assign a priority for Print Darkness, Print Speed and Print Offset. Priority Setting LCD Command STEP PROCEDURE 1.
Page 2-32 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired counter , the Head (HD) counter or the LIFE counter . The default position is the Head Counter .
Page 2-33 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 4. Use the FEED key to select the desired setting. If you only want to read the counter value, select NO . If you want to read the counter and reset it to 0.
Page 2-34 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Rev . A LCD Panel — T est Print Mode Once you have selected the type of test label to be printed, use the FEED key to accept the selection and the display advances to the T est Print Size display .
Page 2-35 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B LCD Panel — Maintenance Mode — Factory Mode STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up position.
Page 2-36 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up position. 3. Press the LINE and FEED key while simultaneously turning ON the power switch.
Page 2-37 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B LCD Panel — Clear Non-Standard Protocol T o Clear Non-Standard protocol codes, place DSW2-7 in the ON position and power on the printer while simultaneously pressing the LINE and FEED keys.
Page 2-38 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B (Countinued) STEP PROCEDURE 3. T ransmit the download data command stream to the printer . 4. A fter the data has been received, the printer will beep and print a status label.
Page 2-39 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B LCD Panel —Firmware Download Mode STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-6 in the ON or up position.
Page 2-40 Section 2. Configuration SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 2.4 Sample T est Labels CONFIGURA TION BAR CODE MEMOR Y HEAD CHECK F ACTOR Y.
Page 3-1 SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Interface Specifications 3.1 Overview ! Section The parallel interface for CL408e/CL412e printers is a high speed, bi-directional parallel interface that conforms to the IEEE 1284 specification.
Page 3-2 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Interface T ypes In order to provide flexibility in communicating with a variety of host computer systems, CL408e/412e printers use a Plug-In Interface Module.
Page 3-3 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 3.3 The Receive Buffer The CL408e/CL412e printers have the ability to receive a data stream from the host in one of two ways. The receive buffer may be configured to accept one print job at a time or multiple print jobs.
Page 3-4 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 3.4 IEEE 1284 Parallel Interface The parallel interface for the CL408e/CL412e printers is a Plug-In Interface Module that can be installed by the user .
Page 3-5 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B IEEE 1284 Parallel Interface PIN ASSIGNMENTS - IEEE 1284 CABLE END 18 1 36 19 N I PL A N G I SN O I .
Page 3-6 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 3.5 RS232C Serial Interface The High Speed Serial Interface is a Plug-In Interface Module that can be installed in the printer by the user .
Page 3-7 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 9 B D5 2 B DT S O HN O I T C E N N O C R E T N I5 2 B DR E T N I R P 11 G F1 ) d n u o r G e m a r F.
Page 3-8 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B RS232C Interface Signals Ready/Busy Flow Control R eady/Busy is the hardware flow control for the serial interface on the CL408e/CL412e printers.
Page 3-9 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B X-On/X-Off Flow Control X -On/X -Off flow control must be used whenever hardware (R eady/Busy) flow control is not available or desirable.
Page 3-10 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 3.7 Ethernet Interface The Ethernet interface is a Plug-In Interface Module that can be installed by the user . It requires a driver (shipped with each printer) that has the interface installed.
Page 3-11 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B The EXT connector on the rear panel of the CL408e/CL412e printers is intended for use with external printer accessories such as label rewinders or applicators.
Page 3-12 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B NOTE: The signals on pins 1, 3, 4, 6, 9 and 10 each have an open collector output. These pins normally measure +.07V maximum when a true condition exists.
Page 3-13 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Repeat Print Print End T ype 3 Print End T ype 4 Start of Print Cycle End of Print Cycle Print Star.
Page 3-14 Section 3. Interface Specifications SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B ®.
Page 4-1 SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B " Section Electrical Checks and Adjustments 4.1 Overview This chapter describes how to check CL408e/CL412e Printers voltage levels and adjust threshold sensor voltages. The power supply converts 125 V AC into regulated DC voltages.
Page 4-2 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.2 Steps Prior to Some Procedures Some adjustments in this section require access to potentiometers and the test point connector located on the main PCB.
Page 4-3 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.3 DC Power V oltage Checks T o check voltage levels, first check the fuses (Section 6.3) and replace if necessary . Then remove the LH cover , (Section 4.
Page 4-4 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B DC Power V oltage Checks TP TEST MODULE MAIN PCB TP TEST MODULE T O PCB TEST POINT @ CN13 TP .
Page 4-5 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B DIGIT AL MUL TIMETER LCD DISPLA Y VOL T COM CABLE TO PCB DIAL GROUND PIN TP TEST MODULE SIG PIN PROBES TEST POINT CHART NOTE: The power supply voltages are not adjustable.
Page 4-6 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.4 Potentiometer Assignments & Adjustments t s u j d A o t R VM E T IL A I D N O I T I S.
Page 4-7 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B MAIN PCB VR1 OFS INTERF ACE BOARD POWER SUPPL Y VR4 GAP VR5 IM CN13 TEST POINT CONNECTOR VR2 .
Page 4-8 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.5a Print Position Adjustment Print P osition is adjusted with the Pitch potentiometer on the Front P anel or VR1 potentiometer on the main PCB board to change print position.
Page 4-9 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.5b Print Position Adjustment Using the VR1 potentiometer on the main PCB board.
Page 4-10 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.6 Label Gap Adjustment Additional equipment required: TP T est Module Digital Multimeter STEP PROCEDURE Refer to Section 4.2 for access to main PCB 1.
Page 4-11 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.7 Eye-Mark Adjustment Additional equipment required: TP T est Module Digital Multimeter STEP PROCEDURE Refer to Section 4.2 for access to main PCB 1.
Page 4-12 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.8 Offset Label Stop Position Adjustment The Label Stop P osition is adjusted with the Offset potentiometer on the Front P anel. STEP PROCEDURE 1.
Page 4-13 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.9a Ribbon Sensor Operation V erification 1. Open the Front Door for access to DIP Switches. 2. R ecord all dip switch positions, then place DSW2-1 in the OFF position and the power switch OFF .
Page 4-14 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.9b Ribbon Sensor V oltage Checking There is no adjustment POT for the ribbon sensor on the CL408e/412e. The CE POT on the main logic board has no effect on the voltage values.
Page 4-15 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Ribbon Sensor V oltage Checking A TT ACH THE GROUND (BLACK) PROBE FROM THE MUL TIMETER TO PIN 4 (GROUND) AND THE SIGNAL (WHITE) PROBE TO PIN 3 T O CHECK VOL T AGE RANGE FOR RIBBON SENSOR, ROT A TE CARBON UNWIND SPINDLE.
Page 4-16 Section 4. Electric Checks and Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4.10 Print Darkness Adjustment 1. Open the Front Door for access to Pitch Potentiometer . 2. T urn the power switch ON . 3. Send print data from your PC and confirm the result.
Page 5-1 SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B # Section Mechanical Adjustments 5.1 Overview The SA TO CL408e/CL412e contain adjustable sub-assemblies.
Page 5-2 Section 5. Mechanical Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 5.2 Ribbon Clutch Adjustments Excessive ribbon and rewind tension will result in variable ribbon motion and could be the cause of print quality problems.
Page 5-3 Section 5. Mechanical Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Rev . A RIBBON UNWIND SPINDLE ADJUST NUT LOCKING SCREW IS INSIDE ADJUST NUT 950-1050g REWIND EMPTY RIBBON CORE UNWIND CLUTCH Fig.
Page 5-4 Section 5. Mechanical Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Rev . A STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable. 2. Raise the top access door and open the front access door . R emove the ribbon and label stock if installed.
Page 5-5 Section 5. Mechanical Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 5.3 Ribbon Guide Plate Adjustment If the ribbon is not smooth across the guide plate (ribbon wrinkle) adjustment is required. T o remedy the problem perform the Print Head Balance Adjustment (Section 5.
Page 5-6 Section 5. Mechanical Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 5.4 T ear Plate Adjustment STEP PROCEDURE 1. Loosen the T ear Plate mounting screws and position plate so that the lip is parallel to the bottom of the printer assembly .
Page 5-7 Section 5. Mechanical Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 5.5 Print Head Position Alignment STEP PROCEDURE 1. Loosen the center and right screw on the ribbon adjustment plate. Print a user test pattern (Section 8.
Page 5-8 Section 5. Mechanical Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 5.6 Print Head Balance Adjustment STEP PROCEDURE 1. Load the ribbon and label stock into the printer . 2. Hold eccentric nut along flats with 10mm box wrench and loosen holding screw .
Page 5-9 Section 5. Mechanical Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 5.7 Print Head Alignment Adjustment STEP PROCEDURE 1. Load the ribbon and label stock into the printer . 2. Loosen and adjust screw along slot to move indexing pointer for maximum print quality .
Page 5-10 Section 5. Mechanical Adjustments SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 5.8 T iming Belt T ension Adjustment STEP PROCEDURE 1. Press in the center of each timing belt with the tension gauge and note the tension reading when the belt is moved 1 to 2mm.
Page 6-1 SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacement Procedures 6.1 Overview $ Section SA TO CL408e/CL412e Printers contain replaceable components and sub- assemblies. This section contains step-by-step instructions for removing and replacing the following components and sub-assemblies.
Page 6-2 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B The Main Circuit Board contains the control electronics for the printers and is located behind L.
Page 6-3 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 4. If an interface card is installed remove (2) screws holding the card to the rear cover and pull away to detach the card from the PCB Board.
Page 6-4 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Main Circuit Board REMOVE (2) SCREWS AND PULL A W A Y TO DET ACH IF INTERF ACE CARD IS INST ALLED REMOVE (2) SCREWS HOLDING EXT CONNECTOR TO CABINET DISCONNECT CABLE DISCONNECT CABLES DISCONNECT CABLES Figs.
Page 6-5 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Main Circuit Board REMOVE (2) SCREWS REMOVE SCREW FLASH MEMOR Y MODULE MEMOR Y MODULE PCB IN THE MAIN PCB MEMOR Y FRAME * CAREFULL Y PRESS OUTW ARD ON T ABS ON BOTH ENDS OF THE FRAME TO RELEASE THE MEMOR Y PCB.
Page 6-6 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Main Circuit Board INDEXING NOTCH NO NOTCH ON THIS SIDE FLASH MEMOR Y MODULE INSERT THE FLASH MEMOR Y MODULE INTO THE MAIN PCB MEMOR Y FRAME A T APPROXIMA TEL Y 45 0 .
Page 6-7 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.3 Replacing the Fuses Fuse replacement is described in the following section. · 6.3.1 Removing and Replacing the Main Power Fuse · 6.3.2 Removing and Replacing the Internal Fuse 6.
Page 6-8 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Fuses 6.3.2 Removing and Replacing the Internal Fuse(s) R equired: T3.15A, 250V Fuse or T1 Amp 250V Fuse T o remove and replace these fuse(s) do the following: STEP PROCEDURE 1.
Page 6-9 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.4 Replacing the Power Supply The P ower Supply is a non-repairable component with no service parts and is replaced as a complete assembly . STEP PROCEDURE 1.
Page 6-10 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Power Supply REMOVE (2) SCREWS POWER SUPPL Y Figs.
Page 6-11 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.5 Replacing the Stepper Motor The stepper motor is used to transmit motion to the print mechanism for precise print positioning.
Page 6-12 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6-6 Replacing the Timing Belts Timing Belt "A" is used to transmit torque from the stepper motor to the platen pulley via a set of toothed pulleys.
Page 6-13 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Timing Belts CENTER SCREW REWIND SPINDLE SPRING LOADED IDLER BEL T "A" BEL T .
Page 6-14 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.7 Replacing the Print Head If the print head becomes damaged, it can be easily removed and replaced.
Page 6-15 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Print Head Fig. 6-14 RAISE THE TOP ACCESS DOOR CLOSE THE HEAD LA TCH LEVER OPEN THE FRONT ACCESS DOOR REMOVE (2) SCREWS TO DET ACH RIBBON GUIDE PLA TE Fig.
Page 6-16 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Rev . A Replacing the Print Head OPEN HEAD LA TCH LEVER SO PRINT HEAD WILL DROP Fig.
Page 6-17 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.8 Replacing the Platen Before removing and replacing the platen, timing belts A & B must first be removed from pulleys, but do not need to be fully removed from the carbon rewind shaft gear .
Page 6-18 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Platen Fig. 6-19 TIMING BEL TS Fig. 6-20 MOTOR MOUNTING SCREWS REMOVE "E" RING PLA TEN CLAMP PLA TEN & COMPONENTS PLA TEN SHAFT SCREW BUSHING FLA TS SIDE FRAME Fig.
Page 6-19 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.9 Replacing the Ribbon Drive Clutch Washers Both the ribbon unwind and the rewind drive spindles incorporate a friction clutch assembly to control tension.
Page 6-20 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Ribbon Drive Clutch Washers 2 1 3 4 5 7 8 9 6 10 11 A 9 A 9 B 10 11 USE 12mm OPEN END W.
Page 6-21 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Ribbon Drive Clutch W ashers STEP PROCEDURE 1. F or each spindle, position and fasten Item 11 Plate, with teeth facing outward with (2) screws.
Page 6-22 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Ribbon Drive Clutch W ashers Fig. 6-25 Fig.
Page 6-23 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.10 Replacing the Ribbon Motion Sensor The Ribbon Motion Sensor is easily replaced for service. STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable.
Page 6-24 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.1 1 Replacing the Label Sensor The Label Sensor can be removed from the printer to clear label fragments and for service. No critial alignment is required when replacing the sensor .
Page 6-25 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Replacing the Label Sensor CUT TIE WRAP Fig. 6-31 SLIDE CABLE THROUGH HOLE IN CENTER FRAME LABEL SENSOR ASSEMBL Y Fig.
Page 6-26 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.12 Replacing the Label Sensor Module After removing the Label Sensor Assembly from the printer , if the sensor module needs to be replaced, do the following: STEP PROCEDURE 1.
Page 6-27 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.13 Replacing the Head Open Switch The Head Open Switch is easily replaced for service. STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable.
Page 6-28 Section 6. Replacement Procedures SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 6.14 Replacing the Display Panel PCB The Display P anel PCB is mounted inside the printer . STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable.
Page 7-1 SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B % Section Factory Resets 7.1 Overview The F actory Reset Mode allows you to: • Factory Settings/T est Print • Clear Head Counters .
Page 7-2 Section 7. Factory Resets SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 7.2 Factory Settings/T est Print STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up postion.
Page 7-3 Section 7. Factory Resets SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 7.3 Clear Head Counters STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up postion.
Page 7-4 Section 7. Factory Resets SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 7.4 Clear Dispenser Counter STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up postion.
Page 7-5 Section 7. Factory Resets SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 7.5 Clear Cutter Counter STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up postion.
Page 7-6 Section 7. Factory Resets SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 7.6 Clear EEPROM STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up postion.
Page 7-7 Section 7. Factory Resets SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 7.7 Sample T est Prints LARGE TEST PRINT SMALL TEST PRINT ILLUSTRA TIONS SHOWN ARE EXAMPLES ONL Y AND MA Y NOT.
Page 7-8 Section 7. Factory Resets SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B ®.
Page 8-1 SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B T roubleshooting 8.1 Overview This section has been devised to help you if you are unable to produce output on the CL408e/CL412e printers. Use this section to make sure the basics have been checked before deciding you are unable to proceed further .
Page 8-2 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 8.2 Initial Check List If you are unable to produce output on your printer , check the following before deciding you're unable to proceed any further . 1. Is the printer powered up and ON-LINE? 2.
Page 8-3 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B c. V erify the following: Y ou have not typed a "0" (zero) for an "o" (letter) or vice-versa. Y ou have not missed any <ESC> characters where they're needed.
Page 8-4 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 8.4 The RS232C (Serial) Interface 1. Is the RS232C Serial cable connected securely to your serial port on the.
Page 8-5 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 8.6 Lan Ethernet Interface Installation Problems (Printer Does Not Come Up Ready) If you cannot print to the SA TO enhanced ethernet adapter after you install it, check the following: 1.
Page 8-6 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 4. If the job exits the queue but does not print, make sure that you have the correct driver installed. If you do, turn DSW2-4 on and cycle power . T ry resending your print job.
Page 8-7 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 5. Also verify that the host computer and the print server are either on the same subnet (for example, if the print server has a subnet mask of 255.
Page 8-8 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 1. If you cannot create a print queue, make sure that you have sufficient NetW are privileges. With NetW are 3.12 and earlier , you MUST be logged in as SUPER VISOR (not someone with Supervisor privileges).
Page 8-9 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B W indows NT/LAN Server T roubleshooting 2. Make sure that TCP/IP and lpr printing are installed and running on the Windows NT system or the LAN Server file server .
Page 8-10 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B The LCD display , Front P anel LED Indicators and Buzzer provide a visual/audio indication of the type of error encountered.
Page 8-11 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 8.8 T roubleshooting T ables The troubleshooting table below includes the following general symptoms descrip.
Page 8-12 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Print Quality Problems m o t m y Se s u a C e l b a b o r Pn o i t c A e v i t c e r r o C d e t s e g g u S s e g a m I t h g i Le r u s s e r p d a e h t n i r p w o L) 6 .
Page 8-13 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Print Quality Problems m o t m y Se s u a C e l b a b o r Pn o i t c A e v i t c e r r o C d e t s e g g u S l e b a L o N t n e m e v o M t l e b e v i r d n e t a l p n e k o r b / e s o o L) 6 .
Page 8-14 Section 8. Troubleshooting S A T O CL408e/CL412e Service Manual PN 9001078 Re v . B Print Quality Problems m o t m y Se s u a C e l b a b o r Pn o i t c A e v i t c e r r o C d e t s e g g u.
Page 8-15 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 8.9 Head Pattern Examples FEED DIRECTION F ACTOR Y DEF AUL T GOOD ADJUSTMENT CLEAR, DARK, EVEN TEXT IRREGULA.
Page 8-16 Section 8. Troubleshooting S A T O CL408e/CL412e Service Manual PN 9001078 Re v . B Head Pattern Examples DIAGONAL VOIDS (WHITE STRE A KS) T H AT “ W AL K ” AC RO SS L AB E L R IBBON WRI.
Page 8-17 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 8.10 Hex Dump Diagnostic Labels STEP PROCEDURE 1. T urn on the printer . 2. Send and print a label. 3. Place the printer in the Off-Line mode by pressing the LINE key .
Page 8-18 Section 8. Troubleshooting SA TO CL408e/CL412e Service Manual PN 9001078 Re v .B ®.
Page 9-1 SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Optional Accessories 9.1 Overview ' Section This section contains instructions for installing the following optional accessories: .
Page 9-2 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 9.2 Label Cutter Kit Installation - Guillotine T ype LABEL CUTTER KIT MOUNTING BRACKET (2) SELF T APPING SCREWS LABEL CUTTER ASSEMBL Y (2) P AN HEAD SCREWS STEP PROCEDURE 1.
Page 9-3 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B REMOVE FRONT DOOR FROM CL-408/412e PRINTER Label Cutter Kit Installation - Guillotine T ype STEP PROCEDURE 7. R emove the connector cover (located under the DSW2 and DSW3 switches) and install the interface cable to the connector .
Page 9-4 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Fig. 9-3 Fig. 9-4 Fig. 9-6 ROUTE CABLE AS SHOWN ADJUSTMENT WHEEL INST ALL BRACKET WITH (2) SELF T APPING SCREWS INST ALL (2) P AN HEAD SCREWS MOUNTING BRACKET GUIDE POSTS TWO SMALL HOLES FIT OVER GUIDE POSTS Fig.
Page 9-5 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B REMOVE CONNECTOR COVER AND INST ALL INTERF ACE CABLE TO THE CONNECT OR SET DSW3-2 TO THE ON POSITION Fig. 9-7 REMOVE (2) SCREWS AND DET ACH LABEL TEAR OFF PLA TE Fig.
Page 9-6 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 9.3 Label Dispenser Installation LABEL DISPENSER KIT Installation of the optional Label dispenser into the printer adds the convenience of automatic label dispensing.
Page 9-7 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B RH COVER LH COVER FRONT DOOR STEP PROCEDURE 1. Switch the printer OFF but keep the power cable plugged in to discharge any possible static charges. 2. Raise the RH cover uncovering the mechanical section.
Page 9-8 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B LOOSEN (2) INSIDE SCREWS HOLDING LH COVER RAISE RH COVER REMOVE (2) SCREWS SECURING COVER TO THE BASE LH COVER STEP PROCEDURE 3. R emove (4) screws holding the Backing T ake Up Spindle Assembly Access Plate (inside mechanical section).
Page 9-9 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B REMOVE AND RET AIN (4) SCREWS Fig. 9-14 ACCESS PLA TE Fig. 9-12 Fig. 9-13 LOOSEN (4) SCREWS HOLDING STEPPER MOTOR INST ALL BEL T FROM SPINDLE ASSEMBL Y STEPPER MOTOR BEL T T O FRONT PLA TEN Fig.
Page 9-10 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 7. Install the magnetic catch for the front cover on the base of the mainframe of the printer using the (2) self tapping screws. Attach the strike plate to the front cover using the countersunk self tapping screw .
Page 9-11 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Fig. 9-19 Fig. 9-18 REMOVE THE CONNECTOR COVER (IF INST ALLED) INST ALL CABLE IN SLOT (CONNECTOR IS KEY.
Page 9-12 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 10. Detach the existing T ension Plate by removing (2) screws. Discard the screws. Fig. 9-21 11. P osition the T ension Plate over the P eel Bar as shown in Fig.
Page 9-13 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Fig. 9-23 Fig. 9-24 ADJUSTING SLOTS (BOTH ENDS OF RIBBON TENSION PLA TE) INST ALL RIBBON TENSION PLA TE AND PEEL BAR USING (2) SUPPLIED LONG SCREWS STEP PROCEDURE 14.
Page 9-14 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B TURN THE SPINDLE COUNTER CLOCKWISE TO T AKE UP SLACK MAGNETIC DOOR LA TCH LABEL BACKING LABEL ROLL LABELS Fig.
Page 9-15 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE 16. T o activate the Dispenser Senser , DSW3 pin 1 & 2 must be in the upward position. Fig. 9-29 See chart on front panel of printer . 17.
Page 9-16 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 9.4 PCMCIA Memory Expansion Installation The Memory PCB Board provides the interface board for (1) PCMCIA memory card slot. MEMOR Y PCB BOARD ST ANDOFFS SHOWN AS RECEIVED.
Page 9-17 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B PCMCIA Memory Expansion Installation RAISE THE TOP ACCESS DOOR AND REMOVE (2) SCREWS HOLDING THE SIDE COVER TO THE FRAME REMOVE (2) SCREWS HOLDING THE SIDE COVER TO THE OUTSIDE FRAME STEP PROCEDURE 1.
Page 9-18 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B PCMCIA Memory Expansion Installation STEP PROCEDURE 4. If an interface card is installed remove (2) screws holding the card to the rear cover and pull away to detach the card from the PCB Board.
Page 9-19 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B PCMCIA Memory Expansion Installation DISCONNECT CABLE DISCONNECT CABLES DISCONNECT CABLES REMOVE (2) SCREWS REMOVE SCREW Removing the Main PCB Board Fig. 9-33 Fig.
Page 9-20 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B PCMCIA Memory Expansion Installation STEP PROCEDURE 1. R emove (2) screws, nuts and standoffs from the Memory PCB Board for mounting to the Main PCB Board.
Page 9-21 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B PCMCIA Memory Expansion Installation REMOVE (2) SCREWS AND W ASHERS FROM THIS END OF ST ANDOFFS (STEP 2) REMOVE (2) SCREWS, NUTS AND ST ANDOFFS.
Page 9-22 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B PCMCIA Memory Expansion Installation INSURE ST ANDOFFS ARE BETWEEN MAIN PCB AND MEMOR Y CARD MEMOR Y PC.
Page 9-23 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 9.5 Flash Memory Expansion Installation RAISE THE TOP ACCESS DOOR AND REMOVE (2) SCREWS HOLDING THE SIDE COVER TO THE FRAME REMOVE (2) SCREWS HOLDING THE SIDE COVER TO THE OUTSIDE FRAME STEP PROCEDURE 1.
Page 9-24 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Flash Memory Expansion Installation STEP PROCEDURE 4. Carefully press outward on the tabs on both ends of the Main PCB Board Memory Frame to release the Standard Memory PCB.
Page 9-25 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Flash Memory Expansion Installation Figs. 9-40 INDEXING NOTCH NO NOTCH ON THIS SIDE FLASH MEMOR Y MODULE INSERT THE FLASH MEMOR Y MODULE INTO THE MAIN PCB MEMOR Y FRAME A T APPROXIMA TEL Y 45 0 .
Page 9-26 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B The R eal Time Clock Chip allows the date and time to be maintained in the local printer rather than using the system clock. It consists of a special clock chip that replaces the EEPROM chip on the main PCB.
Page 9-27 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v .B Real Time Clock Installation STEP PROCEDURE 1. R efer to Figs. 9-42 R emove the EEPROM chip. CA UTION: Using a screwdriver to remove EEPROM may cause damage to the PCB.
Page 9-28 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Real Time Clock Installation MAIN PCB BOARD REMOVE THE EEPROM CHIP MARK ON CHIP IDENTIFIES PIN 1.
Page 9-29 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Factory Reset Procedure STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up postion.
Page 9-30 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B STEP PROCEDURE Press the LINE key while simultaneously turning the power on. When the printer emits one long beep, release the LINE key to display the first screen.
Page 9-31 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Set Calendar (Cont) STEP PROCEDURE 1. Y ear - The first display shown will have the two digit year selection underlined. Y ou can scroll through the dates by pressing the LINE key .
Page 9-32 Section 9. Optional Accessories SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B ®.
Page 10-1 SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Spare Parts List 10.1 Overview Section The following parts lists are included for the CL408e/CL412e Printers: · Frame Assembly .
Page 10-2 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 10.2 Frame Assembly.
Page 10-3 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Frame Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 10 0 7 2 7 7 1 A PE M A R F E N I G N E1 21 2 6 0 .
Page 10-4 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Frame Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 4 22 2 0 0 4 0 1 A NR E H S A W N I A L P1 5 22 2 .
Page 10-5 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 10.3 Print Head Assembly.
Page 10-6 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Print Head Assembly.
Page 10-7 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Print Head Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 10 0 0 2 7 7 1 A PE M A R F D A E H1 21 2 0 1.
Page 10-8 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Print Head Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 4 20 0 1 0 4 7 1 E PT E K C A R B E R U S S E.
Page 10-9 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 10.4 Ribbon Assembly.
Page 10-10 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Ribbon Assembly.
Page 10-11 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Ribbon Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 10 0 1 0 3 7 4 E PS S O B N O B B I R2 20 0 1 0 .
Page 10-12 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Ribbon Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 4 20 0 1 1 8 6 1 E P) B ( E T A L P E D I U G1 5.
Page 10-13 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 10.5 Base Cover Assembly.
Page 10-14 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Base Cover Assembly.
Page 10-15 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Base Cover Assembly.
Page 10-16 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Base Cover Assembly.
Page 10-17 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Base Cover Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 10 0 5 0 7 7 3 R PE M A R F E S A B1 20 0 1 .
Page 10-18 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Base Cover Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 7 31 2 6 0 0 3 4 D MW E R C S D A E H N A P4.
Page 10-19 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v .B Base Cover Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 8 71 2 6 0 0 3 4 D MW E R C S D A E H N A P3 .
Page 10-20 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 10.6 Main PCB Assembly . O N M E T IE D O CN O I T P I R C S E DY T Q 10 0 2 1 7 7 1 J RA B C P N I A M1 30 0 2.
Page 10-21 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 10.7 Interface Options . O N M E T IE D O CN O I T P I R C S E DY T Q 12 2 6 0 0 3 3 D MW E R C S2 20 7 0 4 0 4.
Page 10-22 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 10.8 PCMCIA Memory Option . O N M E T IE D O CN O I T P I R C S E DY T Q 10 0 1 0 7 7 4 J R Y R O M E M B M 6 1.
Page 10-23 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 10.9 Cutter Assembly Option.
Page 10-24 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Cutter Assembly Option . O N M E T IE D O CN O I T P I R C S E DY T Q 10 0 0 2 7 7 7 R PT E S R E T T U C1 21 2.
Page 10-25 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B 10.10 Dispenser Assembly Option.
Page 10-26 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Dispenser Assembly Option.
Page 10-27 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Dispenser Assembly Option.
Page 10-28 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Dispenser Assembly Option . O N M E T IE D O CN O I T P I R C S E DY T Q 10 0 1 4 7 7 1 A PE M A R F E S N E P .
Page 10-29 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B Dispenser Assembly Option . O N M E T IE D O CN O I T P I R C S E DY T Q 7 30 0 1 0 7 7 0 A PE G N A L F1 8 30 .
Page 10-30 Section 10. Parts List SA TO CL408e/CL412e Service Manual PN 9001078 Re v . B ®.
PN 9001078 Re v . B Index-1 Index SA TO CL408e/CL412e Service Manual Index A AC Fuse 1-3 AC Power Input Connector 1-3 Access Plate 1-5, 9-9 Accessories 1-9 Accessory (EXT) Connector 3-1 1 Alignment Pi.
PN 9001078 Re v . B Index-2 SA TO CL408e/CL412e Service Manual Index I Idle Roller 9-14 IEEE 1284 Parallel Interface 3-4, 8-2 Ignore CR/LF 2-16 Installation Considerations 1-9 Installation Problems, L.
PN 9001078 Re v . B Index-3 Index SA TO CL408e/CL412e Service Manual R Replacing the Ribbon Motion Sensor 6-23 Replacing the Stepper Motor 6-1 1 Replacing the Timing Belts 6-12 Reprint W/Feed 2-28 Res.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il SATO CL412E è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del SATO CL412E - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso SATO CL412E imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul SATO CL412E ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il SATO CL412E, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del SATO CL412E.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il SATO CL412E. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo SATO CL412E insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
