Manuale d’uso / di manutenzione del prodotto 200i del fabbricante SATO
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PN 9001 145B MB200i Printer SERVICE MANUAL.
SA T O America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644 .1650 T echnical Support Hotline: ( 704) 644.1660 T echnical Support Fax: (707) 64 4.1661 E-Mail: sato sales@satoamerica.com techsupport@sato america.com www .satoamerica.
PN 9001145B T ABLE OF CONTENTS INTRODUCTION About This Manual 1-2 General Description 1-3 Theory Of Operation 1-3 Switches & Indicators 1-4 TECHNICAL DATA Physical Characteristics 2-2 Enviromental.
PN 9001145B PRINTER CONFIGURATION Printer Configuration 5-2 Factory Defaults 5-2 RS232C Quick Reference Table 5-2 IRDA Quick Refere nce Table 5-2 Bluetooth Quick Refe rence Table 5-3 Wireless LAN Quic.
SATO MB2i Service Manual PN 9001145B Page 1-1 INTRODUCTION • About This Manual • General Description • Theory Of Operation • Switches & Indicators.
Unit 1: Introduction SATO MB2i Service Manual PN 9001145B Page 1-2 ABOUT THIS MANUAL This manual is laid out consistent with the pr oduct discussed and provides all of the information required for general printer configuration, tr oublesho oting, and maintenance.
Unit 1: Introduction SATO MB2i Service Manual PN 9001145B Page 1-3 GENERAL DESCRIPTION The MB200/201i are compact, transport able printers designed for frequent, but intermittant use. Their direct thermal print head not only allows high performance two-color printing (with special media), but also clear barcode p rinting.
Unit 1: Introduction SATO MB2i Service Manual PN 9001145B Page 1-4 SWITCHES AND INDICATORS The table below identifies and defines printer switche s and indicators for operator interface. The accompanying graphics display the ir locations and appearance SWITCHES Power Button T wo position on/off switch that co ntrols power flow to the system.
SATO MB2i Service Manual PN 9001145B Page 2-1 TECHNICAL DAT A • Physical Characteristics • Enviroment al •P o w e r • Processing • Sensing • Regulatory Approvals •P r i n t • Interface.
Unit 2: Technical Data SATO MB2i Service Manual PN 9001145B Page 2-2 PHYSICAL CHARACTERISTICS Height (maximum) 2.87 Inches (73 mm) Width (maximum) 3.47 Inches (88 mm) Depth (max imum) 5.04 Inch es (128 mm ) Weight (maximum) MB200i: 405 Grams (includes 105 gr ams for battery bag) MB201i: 390 Grams (includes battery) Drop S pecification 9.
Unit 2: Technical Data SATO MB2i Service Manual PN 9001145B Page 2-3 PRINT Method Direct Thermal S peed (maximum) 4.05 Inches Per Second (103 mm/s) (varies with print duty) Print Module (dot size) .0049 Inches (.125 mm) Resolution 203 Dot s Per Inch (8 dpmm) Maximum Print Wid th 1.
Unit 2: Technical Data SATO MB2i Service Manual PN 9001145B Page 2-4 CHARACTER CONTROL Expansion up to 12 x in either the X or Y coordinates. Charcter Pitc h Control Line S pace Con trol Journal Print.
SATO MB2i Service Manual PN 9001145B Page 3-1 INTERFACE SPECIFICATIONS • Interface S pecifications • AD-HOC Connectivity.
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-2 INTERFACE SPECIFICATIONS This chapter present s the printer interface types and their specifications. These specifications include detailed information to assist in the se lection of the most appropriate meth od for the printer to interface with the host.
Unit 3: Interface Specifications SATO MB2i Service Manual PN 9001145B Page 3-3 802.11B WIRELESS INTERFACE 802.1 1 refers to a family of specifications developed by the IEEE f or wireless LAN technology to communicate between a wireless client and a base st ation or between two wireless clients.
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-4 RS232C SERIAL INTERFACE This interface is an industry st andard for seria lly transmitting data using a wired cable. Separate transmit and receive lines enable dat a to flow in both directions simultaneously .
Unit 3: Interface Specifications SATO MB2i Service Manual PN 9001145B Page 3-5 INFRARED RAYS (IRDA) Infrared communications is based on techno logy whic h is similar to entert ainment remote control devices used in homes today .
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-6 The IrCOMM protocol runs on top of IrDA and s upport s the emulation of a peer device similar to what’s connecting it by a serial or parallel cabl e for applications that access those port s through the operating system.
Unit 3: Interface Specifications SATO MB2i Service Manual PN 9001145B Page 3-7 BLUETOOTH Bluetooth is a short-range, wireless techno logy operating in the unlicensed 2.4GHz band a nd offers greate r flexibility than IrDA. Its signal is broadcast omni-directi onal and transmits/receives up to a dist ance 30 feet (10 meters).
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-8 ALL INTERFACE TYPES RECEIVE BUFFER The data stream is received fro m the host to the printer one job at a time. This allows the software pro gram to maintain control of th e job print queue so that it can move a high priority job in front of ones of lesser importance.
Unit 3: Interface Specifications SATO MB2i Service Manual PN 9001145B Page 3-9 AD-HOC CONNECTIVITY T o configure the printer for ad-hoc con nectivity , an RS2 32 port and cable is initially required to use the Wireless Utility .
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-10 Figure 3-3a/b, SA TO MB200 i Properties 7. Check the COM1: Serial Port option to as sign “SA TO MB200i” to that port, then click on Apply . 8. On the same screen, click on the Configure Port bu tton.
Unit 3: Interface Specifications SATO MB2i Service Ma nual P N 9001145B Page 3-11 13. Open the SA TO MB200i Con figuration T ool screen (Figure 3-5) and enter as follows: • Select the Serial Port o ption for the interface type. En sure COM1:19200,n,8,1 displays in the field to the right.
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-12 COMPUTER SETUP Perform the following procedure to co nfigure the host computer for AD-HOC interface connectivity . 1. At the host computer , access Control Panel and then Network Connections.
Unit 3: Interface Specifications SATO MB2i Service Ma nual P N 9001145B Page 3-13 5. When the Advanced screen (Figure 3-8) appe ars, select the Computer-T o-Computer option, followed by the Close button .
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-14 Figure 3-10, Wireles s Network Properties 10. When the Wireless Network Connectio n Pro perties screen (Figure 3-9) appears, ensure that MBPRINT is displayed as the preferred network.
Unit 3: Interface Specifications SATO MB2i Service Ma nual P N 9001145B Page 3-15 14. Alter the following fields as necessary: • IP Address: Change to 150.10 0.100.1 1 . • Subnet Mask: 255.255 .255.0 (should always be the same) 15. Click on the OK button to exit the Inte rnet Protocol (TCP/IP) screen.
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-16 5. When the TCP/IP Wizard welcome screen (Figure 3-14) appears, press the Next button. Figure 3-14, TCP/IP Wizard W elcome Screen 6. Input the same IP Address as the printer in the field adjacent to the Printer Name/ IP Address prompt.
Unit 3: Interface Specifications SATO MB2i Service Ma nual P N 9001145B Page 3-17 7. Press the Finish but ton when the TCP /IP Wizard exit screen (FIgure 3-16) appears. Figure 3-16, TCP/IP W izard Exit Screen 18. At the SA TO MB200i Propertie s screen, ensure the following is displayed: • Port: IP Address of the printe r .
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-18 Figure 3-17, SA TO MB200i Properties.
SATO MB2i Service Manual PN 9001145B Page 4-1 LCD DISPLAY • Display Fields •L C D S c r e e n s • Maintenance Mode.
Unit 4: LCD Display SATO MB2i Service Manual PN 9001145B Page 4-2 DISPLAY FIELDS The LCD Display is an intergrated purchase opti on only and applicable only for the Wireless LAN and interface. Due to its limited application, this is the only unit within this manual that covers the LCD display.
Unit 4: LCD Display SATO MB2i Service Manual PN 9001145B Page 4-3 WIRELESS FIELD STRE NGTH (2) When the Wireless LAN has been set, t he received electric field strength will be displayed using one of the following four icons. The field strength will always be displayed in field 2 as shown in Figure 4-1 above.
Unit 4: LCD Display SATO MB2i Service Manual PN 9001145B Page 4-4 LCD SCREENS ST ARTUP ST ATUS LCD DET AIL Formatting Displays the SA TO logo and the phase “Farm V ersion” (Fa rm Ware V ersion) for a second upon startu p.
Unit 4: LCD Display SATO MB2i Service Manual PN 9001145B Page 4-5 DEF AUL T SETTING MODE ST ATUS LCD DET AIL Default Setting Displays the cu rrent mode to be performed . Electric field strength ico n for Wireless LAN is not displayed. Default Setting Completed Displays the current mode and that th e function has been completed.
Unit 4: LCD Display SATO MB2i Service Manual PN 9001145B Page 4-6 PRINTER ERRORS ST ATUS LCD DET AIL Low Battery Displays location of error . The ba ttery icon will display a low charge condition and blink. The electric field strength icon will only be displayed if Wireless LAN is set as the interface type.
Unit 4: LCD Display SATO MB2i Service Manual PN 9001145B Page 4-7 MAINTENANCE MODE The Maintenance Mode allows for the Wireless LAN to be configured and/or th e LCD Display. While in this mode, the PRINT key is used for option selection and the FEED key serves to enter the selection.
Unit 4: LCD Display SATO MB2i Service Manual PN 9001145B Page 4-8 WIRELESS LAN ST ATUS LCD DETAIL Setup Menu Allows the selection of whether to setup the wireless LAN or to exit. If EXIT is chosen, the display will return to th e initial screen of the Maintenance Mode.
SATO MB2i Service Manual PN 9001145B Page 5-1 PRINTER CONFIGURATION • Printer Configuration • Configuration Modes.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-2 PRINTER CONFIGURATION The keys of the operator p anel and dip switches are used either singularly or in conjuction to perform configuration activities. The dip switch complex is accessible from the right housing cover.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-3 BLUETOOTH QUICK REFERENCE TABLE DESCRIPTION DIP SWITCHES HEAD PRINT KEY FEED KEY Normal Mode OFF ON OFF OFF Closed OFF OFF U.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-4 CONFIGURATION MODES This chapter provides an overview of the various configuration modes o f the operation menu. All of the following configuration activities are performed via the use of the operator p anel located on the printer front.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-5 LABEL SENSOR SELECTION This function allows for the determination of t he sensor to be use d to control label positioning relative to the media type that will be use d. The two options are; eye-mark and gap.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-6 DISPENSE MODE This feature allows for th e determination of the method of disp ense. AUTO Print s a single label after receiving data, waits for the label to be retrieved, then automatica lly prints the next label.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-7 DOWNLOAD MODE This download feature allows the opera tor to download print jobs to the printer . The data is received through an RS232C interface in binary form using XMODEM protocol for file transfer .
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-8 The block number st arts from 1, and when count ing to 255, t he number goes back to 0 aga in. If the block number is [01h], co mplement of block number becomes [FEh]. In th e main data, the section of data by 128 bytes is stored.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-9 FONT DOWNLOAD MODE A flash ROM is used to internally store and delete font dat a and custom designed data. The storage capacity for custom designed characters is a maximum of 95 for each of type of 16 x 16, 22 x 22, 24 x 24 dot s.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-10 DOWNLOAD FONT REGISTRATION ST ATUS DESCRIPTION ACSII HEX TRANSFE R Not Already S tor ed A 41 Printer to Ho st Already S tor.
Unit 5: Printer Configuration SATO MB2i Service Ma nual P N 9001145B Page 5-11 ONLINE COMMAND MODE This function allows the selection of rece ivi ng command by using either standard SA T O Barcode Printer Language (SBPL) or fir st generation MB200 compatible command s.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-12 CRC (CYCLIC REDUNDA NCY CHECK) MODE Allows the operator to enable or disable the Cyclic Redundancy Check (CRC) for each received print data when using wireless LAN or Bluetooth interface.
Unit 5: Printer Configuration SATO MB2i Service Ma nual P N 9001145B Page 5-13 SLEEP & AUTO-OFF MODE This mode is a non-in teractive mode that is provid ed to explain the timed sequence of events that relate to the printer going into sle ep mode and then futher into of fline mode.
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-14.
SATO MB2i Service Manual PN 9001145B Page 6-1 TROUBLESHOOTING • Error Signals • T roubleshooting T able • Interface T roubleshooting • T est Print T roubleshooting.
Unit 6: Trou bleshoot ing SATO MB2i Service Manual PN 9001145B Page 6-2 ERROR SIGNALS LED MODE DESCRIPTION Red illuminate d All modes Cause: Low battery charge. Remedy: Recharge/ re place bat tery . Red flashing 2.0 seconds Online Cause(s): Bluetooth or Wireless LAN malf unction.
Unit 6: Trou bleshoot ing SATO MB2i Service Manual PN 9001145B Page 6-3 TROUBLESHOOTING T ABLE IMAGE V OIDS Damaged print head or electron ics. Replace as required. Damaged or worn platen roller . Replace platen roller . V ertical line in printe d image.
Unit 6: Trou bleshoot ing SATO MB2i Service Manual PN 9001145B Page 6-4 INTERFACE TROUBLESHOOTING RS232 SERIAL INTERFACE CHK TROUBLESHOOTING STEP Ensure the co rrect interf ace module is corr ectly installed. Run self-test to verify . Ensure the serial ca ble (Null Modem) meets specific ations and is corr ectly connected at each end.
Unit 6: Trou bleshoot ing SATO MB2i Service Manual PN 9001145B Page 6-5 TEST PRINT TROUBLESHOOTING Chapter provides instruction on special pr inting to identify and resolve specific print problems. HEX DUMP Allows the operator to determine if there were problems in the downloading of data.
Unit 6: Trou bleshoot ing SATO MB2i Service Manual PN 9001145B Page 6-6 TEST LABEL PRINTING The test label is designed to assist in the iden tification of print problems. Follow the flow ch art provided below to perform this activity. Refer to Figure 1-1 of the Introdu ction unit in this manual for dipswitch location.
SATO MB2i Service Manual PN 9001145B Page 7-1 REPLACEMENT PROCEDURES • Print Head • Dispense Bar • Platen Roller • Paper Roller • Main Circuit Board (A) • Main Circuit Board (B) • Panel .
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-2 REPLACEMENT PROCEDURES This unit contains ste p-by-step instructions for the removal and replacement of all primary components and sub-assemblies.
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-3 Figure 7-1b, Print Head Replacement DISPENSE BAR REPLACEMENT 1 Switch off the pr inter and remove power supply or battery . 2 Open the top housing cover to gain bet ter access to the dispense bar .
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-4 4 Rotate th e dispense bracket forward while pryi ng the bracket away from the housing cover . 5 Repeat step 4 for the opposite en d of the bracket and lift free the assembly (Figure 7-2b).
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-5 PLATEN ROLLER REPLACEMENT The platen roller is a high wear componen t due to its treading against the print media. This treading will eventually wear grooves into th e rubber material and negatively effect print output.
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-6 5 Lift the worn plate n roller assembly from the platen roller bracket and disca rd (Figure 7-3b). 6 Insert the replacement platen roller assembly in to the platen roller bra cket oriented as the original prior to removal.
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-7 MAIN CIRCUIT BOAR D (A) REPLACEME NT 1 Switch of f the printer and remove power sup ply . 2 Remove the front, top, lef t, and right housing covers. 3 Remove the two screws securing main circuit board (A) to th e printer chassis (Figure 7-5).
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-8 MAIN CIRCUIT BOAR D (B) REPLACEME NT 1 Perform steps 1 thro ugh 4 of the Main Circuit Board (A) Replacement procedure. 2 Withdraw the two spacers and defective main circuit board (B) from the printer chassis (Figure 7-6).
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-9 PANEL & LCD BOARD REPLACEMENT 1 Switch off the pr inter and remove power supply or battery . 2 Remove the front housing cover (Figure 7-7 ). 3 Remove the screw securing the p anel board to the back side of the front housing cover .
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-10 EYE-MARK SENSOR REPLACEMENT 1 Switch of f the printer and remove power supply . 2 Remove the front and lef t housing covers 3 Remove two screws securing the inner co ver to the top housing cover (Figure 7-8a).
Unit 7: Replacement Procedures SATO MB2i Service Ma nual P N 9001145B Page 7-11 6 Insert the replacement eye-mark sensor to the inner cover and route the sensor harness (Figure 7-8c). Figure 7-8c, Eye-Mark Sensor Replacement 7 Secure the inner cover to the top housing cover using th e two screws (Figure 7-8a).
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-12 GAP SENSOR REPLACEMENT 1 Switch of f the printer and remove power supply . 2 Remove the front housing cover . 3 Open the top housing cover to access th e gap sensor (Figure 7-9a).
Unit 7: Replacement Procedures SATO MB2i Service Ma nual P N 9001145B Page 7-13 Figure 7-9b, Gap Sensor Replacement COVER-OPEN SENSOR REPLACEMENT 1 Switch of f the printer and remove power sup ply . 2 Remove the front and lef t housing covers to gain access to the cover-open sensor .
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-14 4 Remove one screw securing the defective sensor to the printer chassis. 5 Remove two screws securing the main circuit boa rd to the printer chassis. 6 Withdraw the main circuit board from t he printer chassis and disconnect the defective cover-open sensor .
Unit 7: Replacement Procedures SATO MB2i Service Ma nual P N 9001145B Page 7-15 DRIVE GEAR REPLACEMENT 1 Switch of f the printer and remove power supply . 2 Remove the front and lef t housing covers. 3 Withdraw worn gears (A) and (B) from the printer chassis.
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-16 DRIVE MOTOR REPLACEMENT 1 Switch of f the printer and remove power supply or battery . 2 Remove the front and lef t housing covers. 3 Withdraw gears (A) and (B) from the printer chassis (Figure 7 -12).
SATO MB2i Service Manual PN 9001145B Page 8-1 ADJUSTMENT PROCEDURES • Pitch Adjustment • Print Darkness • Default Setting Mode • Factory Clear Mode.
Unit 8: Adjustme nt Procedur es SATO MB2i Service Manual PN 9001145B Page 8-2 ADJUSTMENT PROCEDURES This unit covers all of the p rinter adjustment procedures that may occur following t he initial configuration. Due to its simple maintenance-fr ee design, there are few adjustments that will be required.
Unit 8: Adjustme nt Procedur es SATO MB2i Service Manual PN 9001145B Page 8-3 PRINT DARKNESS This feature allows the print density sharpness to be adjusted. This adjustment must be ma de through a host to printer interface connection. Figure 8-2, Print Darkness POWER = OFF Connect the printer to the host with RS232C cabl e.
Unit 8: Adjustme nt Procedur es SATO MB2i Service Manual PN 9001145B Page 8-4 DEFAULT SETTING MODE The Default Settings Mode allows the printe r to be returned to factory defaults. This process does not however, affect the printer’s internal cou nters.
Unit 8: Adjustme nt Procedur es SATO MB2i Service Manual PN 9001145B Page 8-5 FACTORY CLEAR MODE Factory clear is the process of reinitializing the printer. This pro cess returns the printer to the factory defaults and includes resetting the printer’s internal counters.
Unit 8: Adjustme nt Procedur es SATO MB2i Service Manual PN 9001145B Page 8-6.
SATO MB2i Service Manual PN 9001145B Page 9-1 CHARTS & DIAGRAMS • Cover Removal Diagram.
Unit 9: Charts & Diagrams SATO MB2i Service Manual PN 9001145B Page 9-2 COVER REMOVAL DIAGRAM Figure 9-1a, Cover Removal Diagram Left Cap Right Cap Screw x2 Dispenser Assembl y Belt Clip Screw x2 .
Unit 9: Charts & Diagrams SATO MB2i Service Manual PN 9001145B Page 9-3 Figure 9-1b, Housing Cover Removal Top Housing Cove r Left Housing Cover Screw B Screw A Lid Hinge Pin.
Unit 9: Charts & Diagrams SATO MB2i Service Manual PN 9001145B Page 9-4.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il SATO 200i è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del SATO 200i - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso SATO 200i imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul SATO 200i ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il SATO 200i, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del SATO 200i.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il SATO 200i. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo SATO 200i insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
