Manuale d’uso / di manutenzione del prodotto 5402 del fabbricante Avaya
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IP Office 5402/2402 Phone User Guide Issue 2d (10 th October 2005).
5402/2402 Phone User Guide Page ii IP Office Issue 2d (10th October 2005) T able of Content s The Te lephone .................................................................................................................. .......... 3 Overview .....
5402/2402 Phone User Guide Page 3 IP Office Issue 2d (10th October 2005) The T elephone Overview This guide covers the use of the Avaya 5402 and 2402 phones on Avaya IP Office. Both phones are similar, however the 5402 is only supported on the IP Office whereas the 2402 is supported on a range of Avaya telephone systems.
5402user 5402/2402 Phone User Guide Page 4 IP Office Issue 2d (10th October 2005) 1. Display, Call Appearance and Feature Keys: Two Call Appearance Keys allow the user to handle multiple calls and the display shows call information. 2. Message lamp: Lit when the user has voicemail messages.
The Telephone 5402/2402 Phone User Guide Page 5 IP Office Issue 2d (10th October 2005) Call Appearance Keys The main call handling screen contains two buttons set as 'Call Appearance' keys. For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refe r the IP Office Key and Lamp Operation manual.
5402user 5402/2402 Phone User Guide Page 6 IP Office Issue 2d (10th October 2005) System Features System Features can be set against dial pad digits by your System Administrator and are accessed by use of the Feature key. For Key and Lamp mode of operation these System Features must not be set against the Call Appearance keys.
5402/2402 Phone User Guide Page 7 IP Office Issue 2d (10th October 2005) Basic Call Handling Features Answer a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display.
5402user 5402/2402 Phone User Guide Page 8 IP Office Issue 2d (10th October 2005) Redial The Redial feature automatically redials the last ext ension or outside number (up to 24 digits) yo u dialed. To redial the last number that you dialed Press Redial.
Basic Call Handling Features 5402/2402 Phone User Guide Page 9 IP Office Issue 2d (10th October 2005) Conference The Conference feature allows you to conference other parties (including yourself) into a call. Notes: The number of parties allowed in a conference is controlled by your telephone system.
5402user 5402/2402 Phone User Guide Page 10 IP Office Issue 2d (10th October 2005) Hold If, with a call in progress, a second call arrives and is shown against a C all Appearance key, you can then Hold the first call and answer the second call. To put an existing call on hold: Press Hold or the Call Appearance button with the symbol against it.
Basic Call Handling Features 5402/2402 Phone User Guide Page 11 IP Office Issue 2d (10th October 2005) Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1.
5402/2402 Phone User Guide Page 12 IP Office Issue 2d (10th October 2005) System Features System Features Introduction As well as your phones specific features that only t he System Administrator can allocate, you can access a number of system features by dialing short codes.
System Features 5402/2402 Phone User Guide Page 13 IP Office Issue 2d (10th October 2005) Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials.
5402user 5402/2402 Phone User Guide Page 14 IP Office Issue 2d (10th October 2005) Diverting Calls You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted.
System Features 5402/2402 Phone User Guide Page 15 IP Office Issue 2d (10th October 2005) Voicemail Where your system has voicemail support and has been installed: To switch voicemail on dial *18 , to switch it off dial *19 . To retrieve your voicemail, use the code *17 .
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5402/2402 Phone User Guide Page 17 IP Office Issue 2d (10th October 2005) Index 0 07*N 13 1 10*N 13, 14 11*N 13, 14 12*N 13, 14 13*N 13, 14 14*N 13, 14 2 20*N 13 201 forwarding 12 21*N 13 3 32*N 13 33.
5402user 5402/2402 Phone User Guide Page 18 IP Office Issue 2d (10th October 2005) Relay Pulse 13 Repeat Steps 9 Replace Call Appearance Keys 5 Replace 5 Ride Call 13 Ring Back When Free 14 S See CAUT.
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5402user 5402/2402 Phone User Guide Page 20 IP Office Issue 2d (10th October 2005) Performance figures and data quoted in this docum ent are typical, and must be specifically confirmed in writing by Avaya before they becom e applicable to any particular order or contract.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Avaya 5402 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Avaya 5402 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Avaya 5402 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Avaya 5402 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Avaya 5402, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Avaya 5402.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Avaya 5402. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Avaya 5402 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
