Manuale d’uso / di manutenzione del prodotto SINGLE LINE TELEPHONE del fabbricante Samsung
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SAMSUNG DCS SINGLE LINE T ELEPHONE USER GUIDE.
Publication Information Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason. Samsung Telecoms also reserves the right with- out prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
E U D ec l a r a t i on o f C on f o r m i t y ( R TT E ) S a m s u n g E l e c t r o n i cs C o . , L t d . 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 ( f a c t o r y na m e , add r e ss ) .
EU Declaration of Conformity (see previous page) For other directives relevant to DCS Compact II, DCS- 816, DCS-408, DCS-408i and DCS-VIP systems, refer to the Samsung website at: www.s am s ung-tel ecoms.c o.uk Intended U se This analogue telephone is intended to be connected to an analogue extension of a Samsung DCS telephone sys- tem.
i CONTENTS ABOUT THIS GUIDE ........................................... 1 THINGS YOU SHOULD KNOW RECALL , FL ASH AND HOOKFLASH .................................... 2 C.O. LI NES .........................................................................
ii CALL PROCESSING HOLDI NG CAL LS ..................................................................... 6 HOLD RECAL L.......................................................................... 6 RETRIEVI NG CALL S ON HOLD AT ANOTHER STATI ON ........
iii DIALLING FEATURES SPEED DI ALL ING ................................................................... 11 PROGRAMMING PERSONAL SPEED DI AL NUMBERS ... 11 LA ST NUMBER REDIAL ........................................................ 11 SAVE NUMBER WI TH REDIAL.
iv CONVENIENCE FEATURES DO NOT DI STURB .................................................................. 16 ANSWERING THE DOORPHONE ......................................... 16 CALL I NG THE DOORPHONE ............................................... 16 ACCOUNT CODES.
1 ABOUT THIS GUIDE T h i s guide pro v i d es i n s t r u c t i o n s f o r u s i n g an i n d u s t r y - s t a n d ard t e l e p h o n e — a l s o k n o w n as a single line telephone (SLT)— w ith a Sa m sung DCS telep hone sy ste m . A variet y of SLTs from many different m anufacturers are av ailable.
2 THINGS YOU SHOULD KNOW Lifting the handset on y our p h o n e p rovides DCS dial tone. To get an outside line from the telephone com pany, dial an acces s code (usually the digit 9 in the UK). Check w ith y our system ad m inistrator if y ou are not sure of this code.
3 SYSTEM TONES The system p rovides several tones to assist you. Som e of these tones are already fam iliar to you. Dial Tone —A steady ton e that indicates you can begin dialling. Ringback Tone —Indic ates the sta tion you dial led is ri nging. Busy Tone —In d icates th e statio n you dialled is busy.
4 EXTERNAL CALLS MAKING AN EXTERNAL CALL 1. Lift th e handset and listen for internal dial tone. 2. Dial a C.O. line or lin e group access code. 3. Lis ten for external dial tone an d dial the telephone nu mber. 4. Finish the call by replacing th e handset.
5 INTERNAL CALLS CALLING OTHER STATIONS 1. Lift the handset . 2. Di al the extensi on number or group number . 3. Wait for the party to answ er. (If y o u hear several brief tone bursts instead of ringback tone, th e station y o u called is a digital key set set for Voice An nounce or Auto An swer.
6 CALL PROCESSING HOLDING CALLS When y o u are connected to any call: Press Recall, listen for transfer tone and dial 11 . The call will now be o n hold. You m ay now make or receive a s econd call. To take the caller off hold: Lift th e handset and dial 11 .
7 TRANSFERRING CALLS Transfer is used to send any call to another extens ion in one of tw o way s. You can perf orm a ‘screened’ transfer by informin g the other extens ion who is calling or y ou can perf orm a blind (‘unscreen ed’) transfer with o u t notification.
8 SETTING UP A CONFERENCE You may conference up to five parties (you an d four others) in an y com bination of exter- nal lines and intern al statio n s, in any order. 1. While you are engaged in a co n versation, pr ess Recall, listen for transfer tone and dial 46 .
9 FORWARD BUSY To forward calls to another station or group w hen you are already on a call: 1. L i f t t h e h a n d s e t a n d d i al 602 p l u s t h e e x t e n s i o n or g ro u p nu m ber. 2. W hen you hear co nfirmation t one, hang up . To cancel Forward Busy , lift the han dset and dial 600—OR— dial another call forw arding code (e.
10 FORWARD TO EXTERNAL NUMBER When y ou want to f orward all y our calls to an external nu mber: 1. Lif t the han d s et and dial 15 foll owed by 102 . 2. Dial 5 . 3 . Dial the t r unk o r t r unk g r o u p access c od e (usually 9 ) f o ll o w e d b y the exte r n al nu m - ber that you w a n t calls to f o r w ard t o .
11 DIALLING FEATURES SPEED DIALLING You can dial a preprogram med telephone n umber stored in the syst em-w ide speed dial list of nu mbers (see n ote) or from y our personal list of n umbers (00–49). 1. Lif t the han d s et and dial 16 . 2. Di al the 2-digi t personal speed dial n umber, or th e 3-digit sy stem speed dial num - ber.
12 SAVE NUMBER WITH REDIAL To save the exte rnal number you ha ve just dia lled for later use: Befo re hanging up , press Re call, li sten for co nfirmation t one and d ial 17 . To redial this saved num ber at any tim e: Lift th e handset and dial 17 .
13 PAGING AND MESSAGING MAKING AN INTERNAL PAGE To m a ke an announce m e nt through keyset speakers : 1. Lift the handset . 2. Dial 55. 3. Dial the page zone number 1, 2, 3 or 4 (i f usin g a DCS 408/408i sy stem , dial 1 or 2 only ) —OR— dial 0 to page all internal zones.
14 CALL PARK AND PAGE When you hav e an extern al call for someone w ho is aw ay from their desk, y ou can park the call and pag e the requested party: 1. While in conv ersatio n , p ress Recall and dial 55 . The call is autom atically parked at your sta tion.
15 CANCELLING A MESSAGE You can cancel a m essage indication that you have left at anot her station . 1. Lift the handset . 2. Dial 42 plus the extens ion number of that station. To cancel all message in dications left at your phone : 1. Lift th e handset and dial 42 p lus your extensio n num b er.
16 CONVENIENCE FEATURES DO NOT DISTURB Use Do Not Disturb (DND) mode wh en you w ant to blo ck incoming calls to y our keyset: Lift th e handset and dial 401 . To cancel DND: Lift th e handset and dial 400 . You can still m ake calls while in DND m ode.
17 If you m ake an error, repeat the procedure w ith the correct code. Only the last account code dialled will be recorded. To enter an account code af ter the external party hangs up: 1. Press Recall, listen for confirmation tone an d dial 47 . 2. Dial the account code (a m axim um of 12 ch aracters, which can include # but not *).
18 ANSWERING AN ALARM When the alarm rings, you w ill hear a series of sh or t rin gs, repeated three times. Lif t the handset to answ er the alarm. If y ou do not answer, th e alarm w ill alert y ou tw o more tim es at pre-determined in tervals.
19 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16.
2 0 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36.
2 1 37 38 39 40 41 42 43 44 45 46 47 48 49.
22 CHANGED SYSTEM ACCESS CODES Please enter the f eature access codes config ured for your sy stem if different f rom the de- faul t codes printed on t he back cover.
SYSTEM ACCESS CODES The DCS telephone sy stem h as the follow ing preset (default) f eature access codes. 0 Call atte ndant or syste m operator 55 + 3 Page inter nal zone 3 10 + ex t no Retrieve pa rk.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Samsung SINGLE LINE TELEPHONE è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Samsung SINGLE LINE TELEPHONE - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Samsung SINGLE LINE TELEPHONE imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Samsung SINGLE LINE TELEPHONE ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Samsung SINGLE LINE TELEPHONE, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Samsung SINGLE LINE TELEPHONE.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Samsung SINGLE LINE TELEPHONE. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Samsung SINGLE LINE TELEPHONE insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.