Manuale d’uso / di manutenzione del prodotto 8920 Series del fabbricante Acer
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Aspire 8920 Series User's Guide.
Changes may be made peri odically to the infor mation in this publication without obligation to notify any person o f such revisions o r change s. Such chang es will be incorpo rated in new editions of this manual or supplementary documents and publ ications.
iii Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instruct ions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning.
iv Warnings • Do not use t his product near water. • Do not place this prod uct on an unstable cart, stand or tab le. If the product falls, it could be seriously damaged. • Slots and openings are provided fo r ventilation to ensure reliable operation of the produc t and to protec t it from ove rheating.
v Note: The grounding pin also provides good protection from unexpected noise prod uced by other nearby electrical devices that may interfere with the performance of this product.
vi discharged hundreds of times, but it will eventually wear out. When the operation time becom es noticeably sho rter than normal, buy a ne w battery. Use only Acer approved batteries, and recharge you r battery only with Acer approved chargers designated for this device .
vii Telephone line safety • Disconnect all telephone lines from the equ ipment when not in use and/or before servicin g. • To avoid the remote risk of electric shock from lightning , do not connect the telephone line to this equipm ent during lightning or thunderstorms.
viii Pacemakers. Pacemaker manufacturers recommend that a minimum separation of 15.3 centimeters (6 inches) be maintained between wireless devices and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technolo gy Research.
ix Emergency calls Warning: You cannot make emergency calls through this devic e. To make an emergency call you shall dial o ut through your mobi le phone or other telephone call system. Disposal instructions Do not throw this electronic device into the trash when discarding.
x ENERGY STAR is a government program (public/private partnership) that gives people the power to prote ct the envi ronment in a cost effective way and without sacrificing quality or product feature s.
xi If you have these sympto ms, or any ot her recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department. The following section provides tips for more comfortable computer use.
xii display's top front edge • Avoid adjusting your display to an awkward viewin g angle. • Avoid looking at bright light sources, such as open wi ndows, for extended periods of time.
xiii 3F, No. 168 X izang medium road, Huangpu District, Shanghai, China Contact Person: Mr. Easy Lai Tel: 886-2-86 91-3089 Fax: 8 86-2-8691-30 00 E-mail: easy_lai@acer.
xiv First things first We would like to thank you for mak ing an Acer notebook yo ur choice for meeting your mobile comp uting needs. Your guides To help you use your Acer notebook, we have desig ned .
xv To turn the power off, do any of th e followin g: • Use the Windows shutdown command Click on Sta rt then click on Shut Down . • Use the power button You can also put the comp uter in sleep mode by pressing the sleep hotkey <Fn> + <F4> .
xvi Taking care of yo ur battery pack Here are some ways to take care of your battery pack: • Use only batteries of the same kind as replacements. Turn the power off before removing or replacing batteries. • Do not tamper with batteries. Keep them away from children.
Information for your safety and comfort iii Safety instructions iii Additional safety information vii Operating environment vii Medical devices vii Vehicles viii Potentially explosive environments vii.
Hotkeys 32 Special keys 33 Ejecting the optical (CD or DVD) drive tray 34 Using a computer security lock 34 Audio 35 Acer CineDash media console 35 Tuba 35 5.
Music 56 Background mode 56 Taking your notebook PC with you 57 Disconnecting from the desktop 57 Moving around 57 Preparing the computer 57 What to bring to meetings 58 Taking the computer home 58 Pr.
Manage user backups 75 Restore 76 Troubleshooting 77 Troubleshooting ti ps 77 Error messages 77 Regulations and safety notices 79 FCC notice 79 Modem notices 80 Laser compliance statement 83 LCD pixel.
1 Empowering Technology Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manag e your new Acer system. Activated b y pressing the Empowering Key, it provides access to the following utilities: Note: The following content is for general reference only.
2 Empowering Technology To launch Acer Empowering Techn ology applications: 1 On the Acer Empowering Technolog y toolbar, click the icon th at corresponds to the applicat ion you want to launch. 2 When you mouse over an appl ication icon, a quick menu appears below the toolbar.
3 Empowering Technology Empowering Technology password You must set the Empowering Technol ogy password to use the pas sword protection feature of Acer eRecovery Management to pro tect your data. To set the Empowering Technology password : 1 Launch Acer eRecovery Management.
4 Empowering Technology 8 Click OK to set the password..
5 Empowering Technology Acer eAudio Management Acer eAudio Management allows you to easily control the e nhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to experience the awesome realism of 5.1- channel audio output from the speakers fitted to your system via Do lby Surround sound tech nology.
6 Empowering Technology Acer ePower Manage ment Acer ePower Management features a straightforward user interface for configuring your power man agement options.
7 Empowering Technology To edit a po wer plan: Editing a power plan allows you to adju st system settings like LCD brightness, CPU speed and Graph ics power mode (for selected m odels). 1 Switch to the power pl an you wish to edit. 2 Adjust settings as required.
8 Empowering Technology 3 Click the Battery tab to view remaining battery life, battery status, and remaining battery life in sta ndby and hibernate modes.
9 Empowering Technology Acer eDataSecurity Management (for select ed models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unau thorized persons.
10 Empowering Technology.
11 Empowering Technology Acer eRecovery Management Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the fa ctory default image to optical disc, and restore from previously created backups or reinstall applications an d drivers.
12 Empowering Technology For more information, please refer to "Acer eRecovery Man agement" on page 74 in the Acer System User's Guide . Note: If your computer did n ot come with a Recovery CD or System CD, please use Acer eRecovery Manageme nt's Backup factory default to CD/DVD feature to b urn a backup image to CD or DVD.
13 Empowering Technology • Lets you set an asset tag for your system..
14 Empowering Technology Windows Mobility Center The Windows Mobility Ce nter collects key mob ile-related system settings in one easy-to-find place, so you can qu ickly configure your Acer system to fit the situation as you change locations, networks or activities.
15 English Your Acer notebook tour After setting up your computer as illustrated in the poster, let us show you around your new Acer note book. Top view.
16 English # Icon Item Description 1 Acer PureZone Two internal st ereo microphones for so und recording. 2 Display screen Also called Liquid-Crystal Display (LCD), displays co mputer outp ut.
17 English Closed front view # Icon Item Description 1 Speakers Front left , center and front right speakers deliver stereo audio output. 2 6-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC),MultiMediaCard Plus (MMCplus), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD) .
18 English Left view # Icon Item Description 1 DC-in jack Connects to an AC adapter. 2M o d e m ( R J - 1 1 ) port Connects to a ph one line. 3 Ethernet (RJ-45) port Connects to an Ethernet 10/100-based network. 4 External display (VGA) port Connects to a display device (e.
19 English Right view # Icon Item Description 1 ExpressCard /54 slot Accepts on e Expres sCard/54 mo dule. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive.
20 English Rear view # Icon Item Description 1 Tuba The dedicate d Tuba CineB ass subwoofer pumps out earthsh aking movie-house audio. 2 Ventilation slots Enable the computer to stay cool, even after prolonge d use.
21 English Base view # Icon Item Description 1 Hard disk bay Houses the computer's hard disk (secu red with screws). 2M e m o r y compartment Houses the computer's main memory. 3 Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use.
22 English Specifications Operating sy stem • Windows Vi sta ™ Platform •I n t e l ® Centrino ® Duo mobi le processor technology, featuri ng: •I n t e l ® Core ™ 2 Duo mobile processor • Mobile Intel ® PM965 Express Chipset •I n t e l ® Wireless WiFi Link 4965AGN (dual-band quad- mode 802.
23 English Note: The specifications listed above are for reference on ly. The exact config uration of your PC depe nds on the model purchased. Special key s and controls • 105-/106-key keyboard • .
25 English Indicators The computer has serveral easy-to-read status indicators. The front panel indicators are visible even wh en the computer c over is clos ed up. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light sho ws green when in AC mode.
26 English Easy-launch buttons Located beside the keyboard are applicatio n buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, em ail, Bluetooth and Acer Empowering T echnology . The mail and Web browser buttons are pre-set to email and Internet prog rams, but can be reset by users.
27 English Touchpad The built-in seamless touchpad is a pointi ng device that senses movement on its surface. This means the cursor responds as you move you r finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
28 English Touchpad basics The following items show you how to use the tou chpad: • Move your finger across the touchpad (2) to move the cursor. • Press the left (1) and right (4) bu ttons located beneath the to uchpad to perform selection and execution functi ons.
29 English Note: When using the touchpad, keep it — and your fingers — dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad's responsiveness.
30 English Using the keyboard The keyboard has full-sized keys, a numeric keypad, cu rsor, lock, Windows, function and special key s. Lock keys and sepa rate numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
31 English Windows keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows ke y Pressed alone, this key has the same effect as clicking on t he Windows Start button; it launche s the Start menu.
32 English Hotkeys The computer employs hotkeys or key combinations to access m ost of the computer's controls like screen brightness and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combinatio n.
33 English Special keys You can locate the Euro symbol and th e US dollar sign at the upper-center and/or bottom-right of yo ur keyboard. The Euro symbol 1 Open a text editor or word processor.
34 English Ejecting the optical (CD or DVD) drive tray Press the drive eject button to eject the optic al drive tray when the computer is on. Insert a paper clip to the emergency ejec t hole to eject the optical drive tray when the computer is off.
35 English Audio The system provides you whole new enthusiastic audio experienc e including Acer PureZone with two built-in stereo micropho nes featuring beam forming and echo cancellation technologies. Th e computer also comes with 32-bit Intel High Definition (HD) Audio, and stereo speakers.
36 English Acer PureZone Acer PureZone technology supports Acou stic Echo Cancellation, Beam Forming and Noise Suppression for pure sound re cording.To set up your microphone, run the Acer HD Audio Manage r by double-clicking th e Acer HD Audio Manager icon in the system tray of your Wind ows system.
37 English Set playback as digital output To set up surround sound, select the Playback Devices by righ t-clicking the Volume Mixer icon in the sysetm tray of your Windows system. The Playback Devices dialog bo x will pop up. There are three tabs: Playback , Recording and So unds .
38 English Video 16:9 display 16:9 display delivers F ull HD movies at hom e like never before. S ky-high color satur ation guarantees an authentic HD viewing experience.1 6:9 quality means true home theate r visuals have finally a rrived for notebook ente rtainment en thusiasts.
39 English Using the system utilities Acer Bio-Protection (for selected models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system.
40 English Acer GridVista (dual- display compatible) Note: This feature is only available on certain models. To enable the dual display feature of your notebook, first ensure that a second display is .
41 English 3 Enjoy the c onvenience of a well-o rganized de sktop. Note: Please ensure that the resolu tion setting of yo ur second monitor is set to the manufa cturer's recommended value. Launch Manager Launch Manager allows you to set the easy-launch button located above the keyboard.
42 English Frequently asked questions The following is a list of possible situations that may arise during the use o f your computer. Easy solutions are provided for each o ne. I turned on the power, but the computer does not start or boot up. Look at the power indicator: • If it is not lit, no power is being supplied to the co mputer.
43 English • If headphones, earphones or externa l speakers are connected to the line- out port on the computer, the internal speakers auto matically turn off. I want to eject the optical drive t ray without turning on the power. There is a mechanical eject hole on the o ptical drive.
44 English I want to resto re my computer to its original settings without recovery CDs. Note: If your system is the multilingual version, the op erating system and language you choose when you first turn on the system will be the only option for future recovery o perations.
45 English Requesting service International Travelers Warranty (ITW) Your computer is backed by an Intern ational Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Ou r worldwide network of service centers are there to give you a helping hand.
46 English Battery pack The computer uses a batt ery pack that gi ves you long use betwee n charges. Battery pack characteristics The battery pack has the following characteristics: • Employs current battery technology standards. • Delivers a battery-low warning.
47 English Follow these steps ag ain until the batte ry has been charged an d discharged three times. Use this conditioning process fo r all new batteries, or if a b attery hasn't been used for a long time. If the computer is to be stored for more than two weeks, you are advised to remove the battery pack from the unit.
48 English To remove a battery pack: 1 Slide the battery releas e latch to release the battery. 2 Pull the battery from the battery bay. Charging the battery To charge the battery, first make sure that it is correctly installed in the battery bay. Plug the AC adapter in to the computer, and connect to a mains power outlet.
49 English Battery-lo w warning When using batter y power pay attention to the Win dows power meter. Warning: Connect the AC adapte r as soon as possible after the battery-low warning app ears. Data will be lost if the battery to become fully depleted and the computer sh uts down.
50 English Acer Arcade Deluxe Acer Arcade Deluxe is an integrated pl ayer for music, photos, DVD movies and videos. Use the MediaConsole, touc hpad or arro w keys to select the media type you wish to enjoy.
51 English General controls When watching video clip s, movies or slideshows using full- screen resolution, two pop-up contro l panels are shown when you mo ve the pointer. They automatically disappear after several seconds. The Navigation Controls panel appears at the top and the Player Controls panel a ppears at the bottom of the screen.
52 English • Subtitles • Language • Snapshot • Angle If you move your mouse/cursor while you’re watc hing a movie, a menu bar will appear at the bottom of the screen. This contain s buttons to control the movie playback, select subtitles, adjust volume, sele ct soundtrack language and set advanced features.
53 English HomeMedia HomeMedia is a prog ram that lets you access and share m edia files and TV signals via your home network. Ho meMedia gives you access to your network computers with Media Server and TV Server installed, so you can view shared music, videos, pictures and TV sign als.
54 English • Pan & Scan displays the central portion of DVD titles in widescreen ratio, and allows you to drag the display area to view different portions o f the video. Audio: Use Speaker Environment to choose between Head phones , SPDIF , 2 Speakers or more speakers depending on yo ur audio equipment.
55 English In each of the above sections, you can click Default to return the Acer Arcade Deluxe settings to their default values. Help: Click Help to view the Help file for detailed inform ation on using Acer Arcade Deluxe. About: Click About to view the copyright a nd vendor information for Acer Arcade Deluxe.
56 English Editing Pictures Choose Menu and you can Rotate , Remove Re d Eye , and Aut o Fix (optim ize the brightness and contrast) pictures to improv e the appearance of your images. Slideshow settings To change slideshow settings refe r to the Arcade section above.
57 English Taking your notebook PC with you This section gives you tips and hin ts to consider when moving around or traveling with your comp uter. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories : 1 Save any open files.
58 English Note: If the Sleep indicator is of f, the computer has entered Hibernation mode and is turned o f f. If the power indicator is off but the Sleep indicator is on, the compu ter has entered Sleep mode. In both cases, press and release the power button to turn the computer back on.
59 English Special considerations Follow these guidelines to protect yo ur computer while traveling to and from work: • Minimize the effects of temperature changes by keeping th e computer with you.
60 English Special considerations In addition to the guidelines for taking the co mputer home, follow these guidelines to protect your co mputer while traveling: • Always take the computer as carry-on luggage. • If possible, have the computer inspected by hand.
61 English Securing your computer Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your comput er.
62 English Entering passwords When a password is set, a password prompt appears in the ce nter of the display screen. • When the Supervisor Password is set, a prompt appears when yo u press < F2 > to enter the BIOS utility at boot-up. • Type the Supervisor Password an d press < Enter > to access the BIOS utility.
63 English Expanding through options Your notebo ok PC offers yo u a complete mobile comp uting experie nce. Connectivity options Ports allow you to connect peripheral de vices to your computer as you would with a desktop PC. For instru ctions on how to connect different external devices to the computer, read the following section.
64 English Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based network. To use the network feature, connect an Ethernet cab le from the Ethernet (RJ-45) port on the chassis of the comp uter to a network jack or hub o n your network.
65 English Universal Serial Bus (USB) The USB 2.0 port is a high-speed serial bus which allo ws you to connect USB peripherals without taking up precious system resources. High-Definition Multimedia Interface HDMI (High-Definition Multimedia Interface) is an in dustry-supported, uncompressed, all-digital audio/vide o interface.
66 English ExpressCard The ExpressCard is the newest version of th e PC Card. It is a smaller and faster interface that further enhances the usability and expanda bility of your computer. ExpressCards support a vast numb er of expansion options, includ ing flash memory card adapters, TV-tuners, Bluetooth co nnectivity and IEEE 1394B adapters.
67 English Installing memory Follow these steps to install memory: 1 Turn off the computer, unplu g the AC adapter (if connected) and remove the battery pack. Then turn the computer over to access its base. 2 Remove the screws from the memory co ver; then lift up and remove the memory cover.
68 English Connecting your TV and AV-in cables (for select ed models) Follow the instructions below to set up th e TV function of your Acer notebook. PAL/SECAM and NTSC sys tems 1 Plug the PAL/SECAM c able’s RF plug into yo ur notebook’s RF-in jack.
69 English To set up the antenna: 1 Push gently at the top u ntil the bottom section pops out. 2 Pull the bottom up until it is positio ned at 90 degrees to the antenna body . 3 To ensure good reception, th e antenna can be positioned on to p of your notebook display using the special clip , as shown below.
70 English AV-in cable The AV-in cable can b e used to connect your note book to a VHS player or camcorder for viewing, ca pturing and recording vid eo clips.
71 English BIOS utility The BIOS utility is a hardware config uration program built into your computer 's BIOS. Your compu ter is already properly c onfigured and optimized, and you do no t need to run this utility. However, if you encounter configuration problems, you may need to run it.
72 English Using software Playing DVD movies When the DVD drive module is installed in the optical drive bay, you can p lay DVD movies on your computer. 1 Eject the DVD disk. Important! Whe n you launch the DVD pl ayer for the first time, the program asks you to enter the re gion code.
73 English Power management This computer has a built- in power management unit that monitors system activity. System activity refers to any ac tivity involving one or more of the following devices: keyboard, mouse, h ard disk, peripherals connected to the computer , and video memory.
74 English Acer eRecovery Management Acer eRecovery Managemen t is a tool to quickly back up and restore the system. You can create and sav e a backup of the entire C: drive to a hard disk, CDs or DVDs. You can also bac k up/restore th e factory default image, and reinstall applications and drivers.
75 English 3 Select the type of backup (factory default or drivers and applications) you would like to burn to disc. 4 Follow the instructions on scr een to complete the process.
76 English Restore The restore feature allows you to restore or recover the system from a factory default image, from a user-created image, or from previously created CD and DVD backups. You can also reinstall applicatio ns and drivers for your Acer system.
77 English Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a pro blem occurs. Solutions to more serious problems require openin g up the computer. Do not atte mpt to open the computer yourself; co ntact your dealer or authorized service center for assistance.
78 English If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service c enter for assistance.
79 English Regulations and safety notices FCC notice This device has been tested and fo und to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
80 English Notice: Canadian users This Class B digital apparatus complies with Ca nadian ICES-003. Remarque à l'intention des utilisateurs canadiens Cet appareil numérique de la classe B est con forme a la norme NMB-003 du Canada.
81 English Your telephone company may make chang es in its facilities, equipment, operations, or procedures that could a ffect the proper fu nctioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain unin terru pted te lephone se rvice.
82 English Notice for New Zealand 1 The grant of a Telepermit for any item of terminal equ ipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates n o endorsement o f the product b y Telecom, no r does it provi de any sort of warranty .
83 English Laser compliance statement The CD or DVD drive used with this computer is a laser p roduct. The CD or DVD drive's classification label (shown b elow) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WH EN OPEN.
84 English Radio device regulatory notice Note : Below regulatory information is for mo dels with wireless LAN and / or Bluetooth o nly. General This product complies with the radio fre quency and safety standards of any country or region in which it h as been approved for wireless use.
85 English List of applicable countries EU member states as of May 2004 are: Belgium, Denmark, Germ any, Greece, Spain, France, Ireland, Italy, Luxemb ourg, the Netherlands, Austria, Portugal, Finland, Sweden, United Kingdom Eston ia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Repub lic, Slovenia, Cyprus and Malta.
86 English 2 This device is restricted to indoor us e due to its operation in the 5.15 to 5.25 GHz frequency range. FCC requires this prod uct to be used indoors for the frequency range 5.15 to 5.25 GHz to reduc e the potential for harmful interference to co-channel Mobile Satellite systems.
87 English LCD panel ergonomic specifications Design viewi ng distance 500 mm Design inclination angle 0.0° Design azimuth angle 90.0° Viewing direction range class Class IV Screen tilt angle 85.
88 English Index A AC adapter caring for xv audio 35 troublesh ooting 42 B battery pack battery-low warning 49 caring for xvi characteristics 46 charging 48 checking charge level 48 installing 47 low .
89 English modem 63 N network 64 Notebook Man ager hotkey 32 num lock 30 on indicator 25 numeric keypad embedded 31 P password 61 types 61 ports 63 printer troublesh ooting 43 problems 42 CD-ROM 43 di.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Acer 8920 Series è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Acer 8920 Series - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Acer 8920 Series imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Acer 8920 Series ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Acer 8920 Series, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Acer 8920 Series.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Acer 8920 Series. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Acer 8920 Series insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
