Manuale d’uso / di manutenzione del prodotto 3015D del fabbricante Avanti
Vai alla pagina of 53
A vanti 3020 set A vanti 3015 D set User guide 79-620-00 10/ A Issue 1 3020&3015D.txt.book Page 1 Tuesday, August 3, 1999 1:14 PM.
79-620-0 010/A, Is sue 1 A vanti 3020 set A vanti 3015D set User guide Telrad Telecommunications I nc., Woodbury, New Yo r k 3020&3015D.txt.book Page 2 Tuesday, August 3, 1999 1:14 PM.
NOTICE This pub lication refers to T elrad's A vanti 3020 se t and A vanti 301 5D set connected to T elrad's DIGI- T AL KEY B X system, Release SB7, or T elrad's DIGIT AL 400 system, Release DB7, o r T elrad’ s DIGIT AL 100 0 system, Release LB 7, as of July , 1999.
79-620 -0010/A, Issue 1 Prin ted in Isr ael 3020&3015D.txt.book Page 5 Tuesday, August 3, 1999 1:14 PM.
iii CONTENTS ABOUT YO UR AVANTI TEL EPHONE ................... ............. ............. ... 1 TELEPHO NE SET BU TTONS .................. ............. ............. ............. ... 1 SWITCHING FRO M HANDSET TO HA NDSFREE OPER ATION ....... 6 DISTINCTIVE RING ING .
iv Figure 1 Avanti 3020 set f aceplate.
v Figure 2 Avanti 3015D faceplate 3020&3015D.txt.book Page v Tuesday, August 3, 1999 1:14 PM.
Avanti 3020 and Avanti 3015D sets 1 ABOUT YOU R A V ANTI TELEPH ONE The A vanti 3020 and A vanti 3015D sets ar e equippe d wi th onhook d ialing, full sp eakerphon e and ho t dialpad capabil- ity , wh ich enable s you to ma ke a call or oper ate any fea ture by pressing th e di a l pad bu tto ns.
2 Avanti 3020 and Avanti 3015D sets NOTE In this guide , telephon e set fixe d butto ns appea r in bold type, in capital lette rs and within square brackets, e.g., [HOLD] . Softkeys appear in bo ld and italicize d type, in capital letters w ithi n curl y br a ckets .
Avanti 3020 and Avanti 3015D sets 3 Fixed feature buttons The foll owing f ixed fea ture but tons appe ar on you r Speak- erphon e set: [HOLD ] This butt on place s a call on hold. [FEA TURE] Press [FE A TURE ] and th en dia l a feat ure access code to activate features (s ee the Feat ure codes tabl e at the end of this guid e).
4 Avanti 3020 and Avanti 3015D sets is active. Pressing t his button when the telephon e is idle changes the display co ntrast. [FLASH ] Depending on system prog ramming, this bu tton is used to disconne ct or to send Flash Si gnal to th e connect ed remote e xchange.
Avanti 3020 and Avanti 3015D sets 5 DN buttons DN butto ns are butto ns associated with specific Directory Number s. The first DN butto n is your Primary DN button, which has the same number as your extension. The Primary DN but- ton is used for making and receiving most of your calls.
6 Avanti 3020 and Avanti 3015D sets NOTE for each app licable feature. Consult y our System Admin istrator f or further deta ils about the progr amming of yo ur teleph one set. Outside line buttons One or mor e of the but tons on your tele phon e may be associated w ith either specific li nes or outsid e line grou ps.
Avanti 3020 and Avanti 3015D sets 7 DISTINCTIVE RINGING Y ou can prog ram telepho ne sets l ocated close to each other w ith distin ctive rings, to en able yo u to identi fy which teleph one is ring ing. N ine dif ferent ri ngs are availabl e. T o change the ring for your telephone set 1.
8 Avanti 3020 and Avanti 3015D sets MUTE If you wa nt to talk t o someone in your of fice during a call, withou t the c o nnec t ed p ar ty hea ring, y ou ca n dis ab le th e handset or tele phone se t microph one. T o enable or disable the microphone (MUTE) • Press [MU TE] duri ng a conve rsation.
Avanti 3020 and Avanti 3015D sets 9 HOT DIALP A D The hot d ialpad e nables yo u to dial and acti vate feat ures without l ifting t he handset or pressing [SPKR] first. NOTE The instru ctions in thi s guide assume that yo u have hot dialpa d capability .
10 A vant i 3020 and Avanti 3015D sets INTERNAL CALLS T o place a non-ringing call • Dial the extensio n number . T o place a ringing call 1. Dial tone acce ss code [1] . 2. Dial th e extension number . If the extension you called is busy (CALLBACK) When yo u dial an extensio n and he ar busy tone , you can acti vate the Callb ack fea tur e: 1.
Avanti 3020 and Avanti 3015D sets 1 1 BARGE INTO A CO NVERSA TION Depending on system prog ramming you may be able to break int o another conve rsation.W hen you d ial an e xten- sion an d hear busy tone: • On t h e Avanti 3020 , pres s {BARGE IN} .
12 A vant i 3020 and Avanti 3015D sets ANSWERING CALLS When you receive a call an in dicat or f lashe s gree n on a teleph one set that is programme d with DN button s. For inter nal calls the top l ine of the display show s the name of the ca ller and thei r extensio n number .
Avanti 3020 and Avanti 3015D sets 1 3 CALL W AITING Y ou may he ar either a ring or a bee p, indica ting a se cond call, whi le a l re ady en gage d in a co nvers ati on . Y ou can answer th e call withou t disconnecti ng the first call. T o answer a second call 1.
14 A vant i 3020 and Avanti 3015D sets OUTSIDE CALLS Outside calls may be p laced by acce ssing an ou tside line (or gro up) or by u sing the Least Cost Routi ng (LCR) fea- ture .
Avanti 3020 and Avanti 3015D sets 1 5 T o dial the number saved 1. Access an ou tside line. 2. Press [F EA TURE] . 3. Dial the SA VE/REP EA T access code. AUTOMA T IC REDIAL If yo u d ial an out s ide nu mb er an d hear bus y tone , you c an have the system d ial the numbe r several times, at defined intervals.
16 A vant i 3020 and Avanti 3015D sets T o cancel trunk queue 4. On the A vanti 3020, press {CNCL TKQUE} . On th e Avan t i 3015 D, pr es s {CL TKQ} . CIRCUMVENT EXTENSION RESTRICTIONS (TRA VEL CLAS S.
Avanti 3020 and Avanti 3015D sets 1 7 HOLD There are two types of ho ld: • Exclusive hold: the call can be retrie ved only from your extensio n. • Inclusive hold: the cal l can also be retri eved by ot her sets wi th a b utt on for t hat appe ar anc e.
18 A vant i 3020 and Avanti 3015D sets TRANSFERRING CALLS Y ou can transf er a call to an other ex tension: 1. Press [TRANSFER] . 2. Dial th e extension number .
Avanti 3020 and Avanti 3015D sets 1 9 CONFERENCE CALLS A total of eigh t parties, any of wh ich may be on ou tside lines, can parti cip ate in a confe rence . T o establish a conference 1. Make the first call . 2. On the A vanti 3020, press {CONFERENCE} .
20 A vant i 3020 and Avanti 3015D sets PICKUP Y ou can answ er a call at anothe r extension, without lea ving your de sk. T o pick up a call on hold or ringing at another extension 1. Press [PICK UP] . 2. Dial the number of the exten s ion at which th e cal l is ringin g or on hold.
Avanti 3020 and Avanti 3015D sets 2 1 MESSAGES If after di aling an ext ension, ther e is no answer or you hear busy tone , you can se nd a basic message or a message from a def ined lis t, whic h appe ars on the d isplay of th e extensio n you cal led.
22 A vant i 3020 and Avanti 3015D sets 3. On the A vanti 3020, pr ess {SEND MSG} On th e Avan t i 3015 D, pr es s {SND MG} . 4. Ha ng up. T he messa ge is sent . Canceling the message process Y ou may cancel th e message p rocess at any time: •P r e s s [FLASH] .
Avanti 3020 and Avanti 3015D sets 2 3 DO NOT DISTURB (DND) If you do not want ca lls to ring at your telepho ne, tempo- rarily , you can a ctivate th e DND fe ature. NOTE If your t elephone set is not prog rammed with DN buttons, the DND indicat ion is sli ghtly d if ferent.
24 A vant i 3020 and Avanti 3015D sets T o program a DND message 1. Press [F EA TU RE ] . 2. Press [SPEED DIAL/PROG] . 3. Press [DND] or On the A vanti 3020, {DND MSG} On the A vanti 3015D, {DND MG} .
Avanti 3020 and Avanti 3015D sets 2 5 FORW ARDING CA LLS Y ou ma y program your tele phone se t to forwar d your cal ls to anoth er extensio n. T o program call forwarding (A vanti 3020) 1. If your se t does no t have DN button s, skip to step 2. I f you want to pro g ram forw ard in g for a sp ecifi c DN , f irst press the desire d DN button.
26 A vant i 3020 and Avanti 3015D sets the c ontent s of t he memory . Calls a re f orwar ded to the conte nts of the MEMOR Y button or SPEED DIAL bin . If you chan ge the conte nts of the SPEE D DIAL bi n, calls are forwar ded t o t he new d estina- tion.
Avanti 3020 and Avanti 3015D sets 2 7 4. Dial th e code de signating the calls y ou want forw arded: 5. Enter th e new d estin ation f or Call forward ing.
28 A vant i 3020 and Avanti 3015D sets 5. Dial th e code de signating the type o f call for warding that you wa nt to cance l: 6. Ha ng up . CANCELING CALL FORW ARD TO ME If anothe r set h as prog ram.
Avanti 3020 and Avanti 3015D sets 2 9 ABBREVIA TED DIALING This secti on describ es several ways of abbrevia ting di al- ing. S ave/ R ep eat and Redi al are descr ibed i n Outsid e Calls, above.
30 A vant i 3020 and Avanti 3015D sets MEMOR Y BUTTO NS Memory b uttons ar e used fo r one-p ress dial ing of exte n- sions an d feature a ccess codes. T o dial with a MEMOR Y button • Press the program med but ton. T o program a MEMOR Y butt on 1. Press [F EA TU RE ] .
Avanti 3020 and Avanti 3015D sets 3 1 General key functions Use t he [LO HI] button to scroll th rough t he menu of lists and th roug h the en tries in the Ph one Book list s. If you only see t he na me , pre ss th e [LO HI] button t o view the num- ber .
32 A vant i 3020 and Avanti 3015D sets If you wan t to see d etails of the e ntry before d ialing the number on the Av anti 3020 teleph one set, p ress the softkey on the right sid e of the ap pr op ria t e name . Wit h the A vanti 3 015D tele phone se t, press [TRANSFER ] .
Avanti 3020 and Avanti 3015D sets 3 3 T o delete an entry from your private Phone Book 1. Access Phon e Book as i f you ar e going to dial a num- ber (st eps 1-4 in “ T o dial a number from the Phone Book ” above) for th e ent ry you want to delete.
34 A vant i 3020 and Avanti 3015D sets Phone Book dialing equivalents As s hown in t he above table, you press th e dialpa d butt on once for th e first lett er appear ing on it, twice for the second letter appeari ng on it, a nd three times for the t hird lett er appear ing on it.
Avanti 3020 and Avanti 3015D sets 3 5 W arning signal Y ou hear a three -beep w arnin g tone: • If you try to access a P hone Book l ist that you are not auth oriz ed to use; • If you try to save .
36 A vant i 3020 and Avanti 3015D sets ALARM Y our telep hone can sound an alarm rin g at a p rogramm ed time. T o program an alarm time 1. On the A vanti 3020 set, pre ss {PROGRAM} . On the A vanti 3015D set, press {PROG} . 2. Press {TIME} . 3. Dial the four-digit alarm time (HH:MM) using th e 24 hour forma t (e.
Avanti 3020 and Avanti 3015D sets 3 7 TELEPHONE LOCK Y ou can preve n t people from making ou tside calls from your tele phone. T o lock your telephone 1. Dial the LOCK access code. Displa y tele phon es show ENTER CODE : 2. Dial yo ur Executive Cred it Code (see you r Syste m Admin i stra tor).
38 A vant i 3020 and Avanti 3015D sets DOOR UNIT Y our system may have a doo r unit equipp ed with an inter- com an d ele ct r ic do or latc h. When a visit or pr esse s the doorbell, up to four system e xtensions ring. When the door bell rings If yo ur tele phone is ring ing: • Press [SPKR] or li ft the han dset.
Avanti 3020 and Avanti 3015D sets 3 9 NOTE P AD Y ou can save a number of up to 16 digits duri ng a call. 1. Press [FE A TURE ] . 2. Press [ SPEED DIAL/PROGRAM] twice . 3. Dia l an avai lable speed di al bi n number (thr ee dig its) o r press an availa ble SPE ED DIAL bu tton.
40 A vant i 3020 and Avanti 3015D sets ADV A NCED FEA T URES This secti on lists som e advan ced featur es whic h you can activate from your teleph one. Detai ls concer ning the oper- ation o f these feature s can be f ound in the DIGI T AL Sys- tems Operat ing Ins truc tions ma nua l.
Avanti 3020 and Avanti 3015D sets 4 1 FEA TURE CODES Features can be activated by pr essing th e [FEA TURE] but - ton and then di aling a f eature a ccess code. The defau lt featu re codes (see next page) re flect the fea- ture i nitials, using the l etters o n the di alpad bu ttons.
42 A vant i 3020 and Avanti 3015D sets Feature codes Feature name Abbreviation Access method ACCOUNT CODE A T [FEA T URE][2] [8] ACD LOGIN (1) - - ACD LOGOUT (1) - - ALL/GROUP - [*] A TTENDANT - [0] B.
Avanti 3020 and Avanti 3015D sets 4 3 MEET ME CONFERENCE 1-5 (1) - - MEET ME P AGE MM [FEA T URE][6] [6] MESSAGE ME [FEA TURE][6][3] NIGHT SER VICE (1) - - P AGE - INTERNAL 1 throu g h 8 I1 throu g h .
44 A vant i 3020 and Avanti 3015D sets DND mess ages Message number Default me ssage Updated message 01 BE BACK SOON 02 BE BACK A T * * : * * (1) 03 BE BACK ON * * - * * (1) 04 OUT UNTIL * * : * * (1).
Avanti 3020 and Avanti 3015D sets 45 Syst em m ess ages (1) When ed itin g mess a g es, ent er di g its in plac e of t he as teri sks. (2) Messa g es 22 to 30 are to be defined b y the cus tomer .
46 A vant i 3020 and Avanti 3015D sets Y our speed dial codes Name Number Code 3020&3015D.txt.book Page 46 Tuesday, August 3, 1999 1:14 PM.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Avanti 3015D è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Avanti 3015D - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Avanti 3015D imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Avanti 3015D ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Avanti 3015D, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Avanti 3015D.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Avanti 3015D. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Avanti 3015D insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
