Manuale d’uso / di manutenzione del prodotto 7740G del fabbricante Acer
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Aspire 7740 and 7740G Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.
II Revision History Please refer to the table below for the updates ma de on Aspire 7740 and 7740G Series service guide. Date Chapter Up date s.
III Copyright Copyright © 2009 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a.
IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions.
V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering.
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VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . .
VIII T able of Contents Separating the Upper Case from the Lo wer Case . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Touchpad and Button Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Left Speake r . . . . .
Chapter 1 1 Features Below is a brief summary of the computer ’s many features: Platform • Intel ® Core i7 processor * • Intel ® Core i5 processor * • Intel ® Core i3 proce ssor * • Mobile Intel ® HM55 Express Chipset • Acer InviLink ™ Nplify ™ 802.
2 Chapter 1 • 1024*768 • 800*600 S torage subsystem • 2.5" hard disk drive • Optical drive options: • Blu-ray Disc ™ /DVD-Super Multi double-layer drive* • DVD-Super Multi doub le-l.
Chapter 1 3 Environment • T emperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80 % • Non-operating: 20% to 80% Dimension and Weight • Dimension: 41 1 (W) x 274 (D) x 40/45.
4 Chapter 1 System Block Diagram :.
Chapter 1 5 Y our Acer Notebook tour After knowing your computer features, le t us show you around you r new computer . T op View # Icon Item Description 1 Acer Crystal Eye webcam Web camera for video communication.
6 Chapter 1 Hotkeys The computer employs hotkeys or key combin at ions to access most of the computer's c ontrols like screen brightness and volume output. T o activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Chapter 1 7 Closed Front V iew Rear V iew Left V iew # Icon Item Description 1 Multi-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memor y S tick (MS), Memory S tick PRO (MS PRO), xD-Picture C ard (xD). Note: Push to remove/install the card.
8 Chapter 1 Right V iew Base V iew # Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs. 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical disk from the drive.
Chapter 1 9 Indicators The computer has several easy -to-read status indicators. NOTE: 1. Chargi ng: The light shows amber when the battery is charging. 2. Fully charg ed: The light sho ws green when in AC mode. Easy-Launch Buttons Located on the left of the keyboard are the applicati on buttons.
10 Chapter 1 NOTE: Illustrations are for reference only . The exact configuration of your PC depends on the model purchased. NOTE: When using the touchpad, keep it — and your fing ers — dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch , the be tter the response.
Chapter 1 11 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. S pecial Key (only for certain models) Y ou can locate the Euro symbol and the US dollar si gn at the upper-center an d/or bottom-right of your keyboard. The Euro symbol 1.
12 Chapter 1 2. Either press < > at the bottom-ri ght of the keyboard, or hold <Shif t> and then press th e <4> key at the upper-center of the keyboard.
Chapter 1 13 Using the System Utilities Acer GridV ista (dual-display comp atible) NOTE: This feature is only available on certain models. T o enable the dual monitor featur e of the notebook, firs t ensure that the second moni tor is connected, then select St art, Control Panel, Display and click on Settings .
14 Chapter 1 NOTE: Please ensure that the resol ution setting of the second monitor is set to the manufacturer' s recommended value..
Chapter 1 15 Hardware S pecifications and Configurations Processor Throttling 50% : On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 1 10 .C Item Specification CPU type Aspire 7740: Intel ® Core i5 540M 2.53G 3M Aspire 7740G: Intel ® Core i3 330M PGA 2.
16 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed.
Chapter 1 17 Hard Disk Drive Item V endor & Model Name HGST 2.5” HTS543216L9A3 00 Seagate 2.5” ST9160310AS T oshiba 2.5” Mk1655GSX WD 2.5" WD1600BEVT - 22ZCTO HGST 2.5" HTS545025B9A3 00 Seagate 2.5” ST9250315AS T oshiba 2.5” Mk2555GSX WD 2.
18 Chapter 1 Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Ph oto CD (mul ti-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.
Chapter 1 19 Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD- ROM XA, Photo CD (mult i-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-RO M, DVD-R (3.
20 Chapter 1 Vid eo M e mo r y Item S pecification Chipset UMA AMD P ARK_XT 40nm 29mm*29mm M2 package AMD MADISON_PRO 40nm 29mm*29mm M2 package Memory size 1 GB DDR3 System Board Major Chips Item Controller PCH IC PCH HM55 QMNT MM#904 529 B3 MODEM Foxconn Delphi-AM5 V2H 1.
Chapter 1 21 Luminance Uniformi ty 1.25 max. Contrast Ratio 400 typical Response T ime msec 8 Nominal I nput V oltag e VDD +3.3V Viewing Angle (degree) Horizontal: Right/Left V ertical: Up per/Lower 4.
22 Chapter 1.
Chapter 2 23 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility .
24 Chapter 2 Navigating the BIOS Utility There are five menu options: Informati on, Main, Security , Boot, and Exit. Follow these instructio ns: • T o choose a menu, use the left and right arrow keys. • T o choose an item, use the up and down arrow keys.
Chapter 2 25 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CPU type and speed of the system.
26 Chapter 2 Main The Main screen allows th e user to set the system time and date as well as enable and disa ble boot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen.
Chapter 2 27 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password. The table below describes the parameters in this screen.
28 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the up/down keys to highlight the Set Superviso r Password parameter and press the Enter key . Th e Set Supervisor Password box appears: 2. T ype a password in the “Ente r New Password” field.
Chapter 2 29 2. T ype the current passw ord in the Enter Cur rent Password field and press Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter . After setting the password, the comp uter sets the User Passwor d paramete r to “Set”.
30 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the diskette drive in module bay , the onboard hard disk drive and th e CD-ROM in module bay .
Chapter 2 31 Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS.
32 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Flash utility to updat e th e system BIOS flash ROM.
Chapter 2 33 Remove HDD Password This section teaches you how to remove HDD password: Remove HDD Password: • If you key in the wrong HDD password thrice, “HDD password error code” will appear on the screen. See the image below . • If you need to solve HDD password locked problem, you can run HDD_PW .
34 Chapter 2.
Chapter 3 37 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassemble the computer , y.
38 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system.
Chapter 3 39 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicin g .
40 Chapter 3 Removing the Battery Pack 1. T urn base un it over . 2. Slide the battery lock/unlock l atch to the unlock position . 3. Slide the battery release latch to the release positi on (1) to pop out the battery pack, then remove the battery pack from the main unit (2).
Chapter 3 41 Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 40. 2. Remove the one screw (A) securing the optical drive module to the system. 3. Slowly pull out the ODD module from the ODD drive bay . Size (Quantity) Color To r q u e Part No.
42 Chapter 3 4. Remove the one screw (G) securing the locker bracke t and remove the locker br acket from the optical disk drive module. Removing the Back Cover 1. See “Removing the Battery Pack” on page 40. 2. Release the four screws (A) and four captive screws securing the back cover .
Chapter 3 43 3. Pry loose and carefu lly lift and remove the back cover . Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42. 3. Remove the one screw (C) securing the hard disk drive module to the system.
44 Chapter 3 4. Lift the tab and slide the module away from the conn ector and remove it from the hard disk drive bay . NOTE: T o prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 5. Remove the two screws (H) securing the hard disk to the bracket and remove the hard disk from the bracket.
Chapter 3 45 3. Detach the black cable from connector 1 and the white cable from connector 2 on the WLAN card. 4. Remove the one screw (F) on the WLAN card and detach the card. Size (Quantity) Color To r q u e Part No. M2 x L4 (1) Silver 1.6 kgf -cm 86.
46 Chapter 3 5. Remove the wireless LAN card. Removing the DIMM Module 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42.
Chapter 3 47 4. Remove the DIMM module(s)..
48 Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Item Screw Color Part No. A M2.5 x L6 Black 86.00E12.5 36 B M2.5 x L10 Black 86.00F84.73A C M2.5 x L4 Black 86.00H59.734 D M2.5 x L3.5 Silver 86.9A563.3R5 F M2 x L4 Silver 86.9A552.
Chapter 3 49 Removing the Heatsink Module NOTE: There are two versio n of heatsink module. For thi s section, we are going to use the Discrete model. The UMA version looks like the picture below: 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42.
50 Chapter 3 4. Loosen the seven screws securing the heatsink module in th e order shown. 5. Carefully lift up the heatsink module..
Chapter 3 51 Removing the CPU 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42. 3. See “Removing the Heatsink Module” on page 49. 4. Using a flat screwdriver , turn the CPU socket latch counter-clockwise to release the CPU.
52 Chapter 3 NOTE: When installing the CPU, make sure to insta ll the CPU with Pin 1 at the corner as shown..
Chapter 3 53 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 40. 2. Remove the three screws (C) on the back cover . 3. Carefully pry loose the middle cover and remove it from the system. Removing the Keyboard 1. See “Removing the Battery Pack” on page 40.
54 Chapter 3 3. Release the keyboard from the latches and turn it over on the palmrest area..
Chapter 3 55 4. Release the latch and disco nnect the keyboard cable fr om its connector on th e main board and detach the keyboard. Removing the LCD Module 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42.
56 Chapter 3 7. T urn the system over and disconnect the LCD cabl e from the LCD1 connector on the main board and release the LCD cable from the latches. 8. Carefully pull out the wireless antenna cables from the ho le and release the cables from the latches.
Chapter 3 57 9. Remove the four screws (B) from the left and right hinges. Size (Quantity) Color To r q u e Part No. M2.5 x L10 (4) Black 3.0 kgf-cm 86.
58 Chapter 3 10. Carefully remove the L CD module from th e base unit. NOTE: When connecting the cables back to the unit, please no te that the cables should be routed well. Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 40.
Chapter 3 59 12. Disconnect the left speaker cable from SPKR_L1 on the main board. 13. Release the latch and disconnect the touchpad cable TPCN1 conne ctor on the main board.
60 Chapter 3 14. Release the latch and disconnect the touchpad butt on cable from FPCN1 conne ctor on the main board. 15. Remove the fifteen screws (12 x A, 2 x C, 1 x D) from the bottom p anel. Size (Quantity) Color To r q u e Part No. M2.5 x L6 (12) Black 3.
Chapter 3 61 16. Remove the six screws (4 x A, 2 xF) securing the the upper case to the system. 17. Gently lift and detach the upper case from the lower case. Removing the T ouchpad and Button Boards 1. See “Removing the Battery Pack” on page 40. 2.
62 Chapter 3 8. See “Removing the CPU” on page 51. 9. See “Removing the Middle Cover” on page 53. 10. See “Removing the Keyboard ” on page 53. 11 . See “Removin g the LCD Module” on page 55. 12. See “Separating the Upper Case from the Lower Case” on page 58.
Chapter 3 63 15. The cables are tape to the uppercase, carefully pee l off the cables. 16. Release the latch and disconnect the to uchpad cable from the connector .
64 Chapter 3 17. Release from the latches and remove the two screws (F) securing the touchpad and touchpad button bracket to the upper case. 18. Release from the latches and detach t he touchpad and button board bracket. Size (Quantity) Color To r q u e Part No.
Chapter 3 65 19. Release from the latches and detach the button board. 20. Pry to loosen the touchpad board. W ARNING: The touchpad board is glued to the uppe r case, only remove the touchpad board if it is defective.
66 Chapter 3 21. Detach the touchpad board from the upper case. Note: Circuit boards > 10cm 2 has been high lighted with the yellow square as shown in the figure above. Please detach the circuit boards and follow the local regulations for disposa l.
Chapter 3 67 13. Remove the two screws (F) securing t he left speaker to the upper case. 14. Remove the left speaker from the upper board. NOTE: Be careful when removing the left speaker as it is held in place by plasti c tabs. Removing the USB Board Module 1.
68 Chapter 3 7. See “Removing the Heatsink Module” on page 49. 8. See “Removing the CPU” on page 51. 9. See “Removing the Middle Cover” on page 53. 10. See “Removing the Keyboard ” on page 53. 11 . See “Removin g the LCD Module” on page 55.
Chapter 3 69 15. Remove the USB board mod ule from the lower case..
70 Chapter 3 Removing the Modem Board 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Optical Drive Module ” on page 41. 3. See “Removing the Back Cover” on page 42. 4. See “Removing the Hard Disk Drive Module” on page 43.
Chapter 3 71 14. Remove the modem board from the lower case. 15. Disconnect the modem cable fro m the modem bo ard. Removing the Bluetooth Module 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Optical Drive Module ” on page 41.
72 Chapter 3 10. See “Removing the Keyboard ” on page 53. 11 . See “Removin g the LCD Module” on page 55. 12. See “Separating the Upper Case from the Lower Case” on page 58. 13. Disconnect the Bluetooth cable from the main board . 14. Remove the Bluetooth module from the lower case.
Chapter 3 73 7. See “Removing the Heatsink Module” on page 49. 8. See “Removing the CPU” on page 51. 9. See “Removing the Middle Cover” on page 53. 10. See “Removing the Keyboard ” on page 53. 11 . See “Removin g the LCD Module” on page 55.
74 Chapter 3 15. Remove the microphone from the system. Removing the Main Board 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Optical Drive Module ” on page 41. 3. See “Removing the Back Cover” on page 42. 4. See “Removing the Hard Disk Drive Module” on page 43.
Chapter 3 75 17. Remove the tape securing the right speaker cable to the main board. 18. Disconnect th e right speaker cable fro m the main board..
76 Chapter 3 19. Remove the one screw (G) securing the main board in place. 20. Lift the main board gently and remove it carefully from the lower case .. Note: RTC battery has been highlighted with the yell ow circle as shown in the figure ab ove. Please detach the R TC battery and follow local regulation s for disposal.
Chapter 3 77 Removing the Right S peaker 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Optical Drive Module ” on page 41. 3. See “Removing the Back Cover” on page 42. 4. See “Removing the Hard Disk Drive Module” on page 43.
78 Chapter 3 19. Remove the two screws (C) securing the right speaker to the lower case. 20. Remove the right speaker from the lower case. Size (Quantity) Color To r q u e Part No.
Chapter 3 79 LCD Module Disa ssembly Process LCD Module Disassembly Flowchart Item Screw Color Part No. E M2.5 x L5 Black 86.00F87.735 G M 2 x L3 Silver 86.
80 Chapter 3 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42. 3. See “Removing the Wireless LAN Card” on page 44. 4. See “Removing the Middle Cover” on page 53. 5. See “Removing the Keyboard ” on page 53.
Chapter 3 81 9. Carefully pry open the LCD bezel and remove it from the LCD panel. Removing the LCD panel with the Bracket s 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42. 3. See “Removing the Wireless LAN Card” on page 44.
82 Chapter 3 8. Remove the four screws (E) on the le ft and right hinges as shown. 9. Deta ch the webcam cable from the webc am module. Size (Quantity) Color To r q u e Part No.
Chapter 3 83 10. Remove the LCD panel with brackets from the back cover ..
84 Chapter 3 Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42. 3. See “Removing the Wireless LAN Card” on page 44. 4. See “Removing the Middle Cover” on page 53. 5. See “Removing the Keyboard ” on page 53.
Chapter 3 85 Removing the FPC Cable 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42. 3. See “Removing the Wireless LAN Card” on page 44. 4. See “Removing the Middle Cover” on page 53. 5. See “Removing the Keyboard ” on page 53.
86 Chapter 3 10. Remove the tape securing the FPC cable connector. 11 . Discon nect the FPC cable from the LCD panel. Removing the W eb Camera 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42. 3. See “Removing the Wireless LAN Card” on page 44.
Chapter 3 87 9. Remove the web camera module fr om the LCD module back cover . W ARNING: The web camera module is glu ed to the LCD module back cover , only remove the web camera module if it is defective.
88 Chapter 3 Removing the Antennas 1. See “Removing the Battery Pack” on page 40. 2. See “Removing the Back Cover” on page 42. 3. See “Removing the Wireless LAN Card” on page 44. 4. See “Removing the Middle Cover” on page 53. 5. See “Removing the Keyboard ” on page 53.
Chapter 4 89 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses.
90 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diske tte. A write-ena bled, diagno stic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it.
Chapter 4 91 If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the diagnostic program (please refer to main board.
92 Chapter 4 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel. 2. In Power Mete r , co nfirm that if the parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct.
Chapter 4 93 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2.
94 Chapter 4 Error Message List Error Messages FRU/Action in Sequence Failure Fixed D isk Reconnect hard d isk drive connector. “Load Default Settings” in BIOS Setup Utility . Hard disk drive System board S tuck Key see “Keyboard or Auxiliary Input Device Check” on page 90.
Chapter 4 95 Fail-Safe T imer NMI Failed DIMM System board Device Address Confli ct Run “Load Defa ult Settings” in BIOS Setup Utility . RTC battery System board Allocation Error for device Run “Load Default Settings” in BIOS Setup Utility .
96 Chapter 4 No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST . Ensure every connector is connected tightl y and correctly .
Chapter 4 97 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize c.
98 Chapter 4 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers wi th CMOS values 42h Initialize interrupt vectors 45h POST device initiali zation 46h 2-1-2-3 Check ROM copyr.
Chapter 4 99 82h Detect and install external RS232 ports 83h Configure non-MCD IDE controllers 84h Detect and install external parallel ports 85h Initialize PC-compa tible PnP ISA devices 86h Re-initi.
100 Chapter 4 B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen (optional) BFh Check virus and backup .
Chapter 4 101 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too da rk LCD brightness cann ot be adjuste d LCD contrast cann ot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.
102 Chapter 4 The system doesn’t power-off. Power source (b attery pa ck and power adapter). See “Power System Check” on page 91. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged See “Check the Battery Pack” on page 92.
Chapter 4 103 The system doesn't resume from hibernation mode. See “Save to Disk (S4)” on page 21. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See “Save to Disk (S4)” on page 21.
104 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 104. Intermittent Problems Intermittent system hang problems.
Chapter 5 105 Main Board T op View No. Code Connector 1 LCD1 LCD cable connector 2 SPKR_L1 Left speaker cable connector 3 G29 Hardware gap 4 AMIC1 Microphone cable connector 5 SPKR_R1 Right speaker ab.
106 Chapter 5 Bottom View No. Code Connector 1 F AN1 Heatsink fan cable connector 2 DCIN1 DC-in cable connector 3 RJ45 Ethernet port 4 CRT1 VGA port 5 HDMI1 HDMI port 6 USB1 to USB3 USB 2.
Chapter 5 107 Clearing Password Check and BIOS Recovery This section provide s the standard operating proced ures for clearing the password and BIOS recovery for Aspire 7740/7740G Series. There is one Ha rdware Open Gap on the main board for clearing the password check and one Hotkey for enabling BIOS Recovery .
108 Chapter 5 • If there is no password request, the BIOS Password is cleare d. Otherwise, repeat the steps above and try again. NOTE: The steps are only for clearing the BIOS password (Supervisor Password and User Password). BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of the BIOS.
Chapter 5 109 3. Decompress the Crisis Pa ckage Source. Select WINCRIS.EXE and then select Run as admi nistrator under Vist a. 4. Keep the default settings and then click on the Star t button. 5. When the pop-up warning dial og box appears, press OK to continue creating the Crisis Disk.
11 0 Chapter 5 6. The Crisis Disk will be created after a few seconds. 7. Press No if you do n ot want to create anothe r Crisis Disk..
Chapter 5 111 8. Reconnect the USB removable storage device and check if it contains the 3 files shown in the following figure..
11 2 Chapter 5.
Chapter 6 11 3 This chapter gives you the FRU (Field Replacea ble Unit) listing in glob al configurations of Aspire 7740/7 740G Series. Refer to this chapter whenever ordering fo r part s to repair or for RMA (Return Merchandise Authorization).
11 4 Chapter 6 Exploded Diagram.
Chapter 6 11 5 Aspire 7740/7740G Series F RU List 1. ACER_ASPIRE 7740 UMACBK_JV70_CP (NO: LX.PL Y02.025/44 ) Category No. Part Name Acer Part No. ADAPTER 1 ADAPTER 65W 19V 3PIN DEL T A ADP-65JH DB A L V5 LED LF YELLOW AP .06501.026 1 ADAPTER 65W 19V 3PIN LITEON P A-1650-22AC L V5 LED LF YELLOW AP .
11 6 Chapter 6 1 WIRELESS LAN BOARD 1 12BN.HMWG INTEL MM#903341 INT1000H CONDOR PEAK 1X2 BGN HMC KI.CPH01.001 1 WIRELESS LAN BOARD INTEL 903531 INT1000HBG 1X2 HMC ABG FOR RUSSIA KI.CPH01.002 1 WIRELESS LAN BOARD INTEL 622AN.HMWG 9 03690 802.1 1 2X2AGN CENTRINO ADV ANC ED-N 6200 KI.
Chapter 6 11 7 CABLES 1 POWER CORD 10A 250V 1.8M BRAZ IL BLK 27.01518.A41 1 POWER CORD ACA / ACNZ 27.03218.021 1 POWER CORD 7.5A 250V 3P AUSTRALIA BK 27.03218.051 1 POWER CODE 7A 125V 2PIN JAP AN 27.03518.161 1 TOUCHP AD CABLE 50.PJA01.003 1 TOUCHP AD CABLE 50.
11 8 Chapter 6 1 TOUCHP AD BRACKET 33.PJA01.001 1 UNITLOAD C OVER 42.PJA01.002 1 UPPER CASE BLACK W/SPEAKER W/O FINGER PRINT HOLE 60.PJA01.002 COMBO MODULE 1 BLU-RA Y COMBO MODULE 4X SA T A WINDOWS7 2 ODD PIONEER B D COMBO 12.7MM TRA Y DL 4X SA T A BDC-TD01RS LF W/O BEZEL FOR WINDOWS7 KO.
Chapter 6 11 9 HDD/HARD DISK DRIVE 2 HDD 160GB 5400RPM SA T A HGST P ANTHER-B P A NTHER- B HTS545016B9A300 F/W:C60F KH.16007.024 2 HDD 160GB 5400RPM 2.5" SA T A WD WD1600BEVT-22ZCT0 FW:1 1.01A1 1 KH.16008.022 1 HDD MODULE 2 50GB 5400RPM SA T A 2 HDD 2.
120 Chapter 6 KEYBOARD 1 KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 ST ANDARD BLACK TEXTURE GERMAN KB.I170A.040 1 KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 ST ANDARD BLACK TEXTURE GERMAN KB.I170A.040 1 KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 ST ANDARD BLACK TEXTURE SWISS KB.
Chapter 6 121 KEYBOARD 1 KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 ST ANDARD BLACK TEXTURE HUNGARIAN KB.I170A.042 1 KEYBOARD 103KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 ST ANDARD BLACK TEXTURE RUSSIAN KB.I170A.048 1 KEYBOARD 103KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 ST ANDARD BLACK TEXTURE RUSSIAN KB.
122 Chapter 6 LCD 1 LED LCD MODULE 17.3" WXGA GLARE IMR BLUE W/ ANTENNA*2&CAMERA 0.3M 2 LED LCD CMO 17.3" WXGA+ GLARE N173O6-L02 LF 220NIT 8MS 600:1 LK.1730D.001 2 LED LCD AUO 17.3" WXGA+ GLARE B173RW01-V0 LF 220NIT 8MS 600:1 LK.17305.
Chapter 6 123 SCREWS 1 SCREW NYLOK NI M2 X L3 86.9A552.3R0 1 SCREW M2 X L4 WAFER NI 86.9A552.4R0 1 SCREW NI M2 X 6L 86.9A552.6R0 1 SCREW MACH WAFER M3 X L4 NI 86.9A554.4R0 1 SCREW M2.5 X L3.5 86.9A563.3R5 SPEAKER 2 SPEAKER ON UPPER CASE 23.PJA01.002 2 SPEAKER ON UPPER CASE 23.
124 Chapter 6.
Appendix A 125 Model Definition and Configuration Appendix A.
Appendix A 126 Aspire 7740/7740G Series NOTE: All models have following common specifications: LCD (NLED17.3WXG A+ G), card reader (5-in-1), NB chipset (HM55), Webcam (0.
Appendix A 127 AS7740G- 338G50Mn EMEA Middle East AS7740G-338G5 0Mn EM W7HP64EMA TME4 MC MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_ HG_ES61 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO4GBIII10 N500GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
128 Appendix A AS7740G- 338G50Mn EMEA Middle East AS7740G-338G5 0Mn EM W7HP64EMA TME9 MC MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_ HG_ES81 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO4GBIII10 N500GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
Appendix A 129 AS7740G- 336G50Mn EMEA Austria AS7740G-336G50 Mn W7HP64A TA T1 MC MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_ HG_DE61 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO4GBIII10 / SO2GBIII10 N500GB5.4K S NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
130 Appendix A AS7740G- 336G50Mn EMEA Belgium AS7740G-336G50Mn W7 HP64A TBE1 MC MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_ HG_NL1 1 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO4GBIII10 / SO2GBIII10 N500GB5.4K S NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
Appendix A 131 AS7740G- 334G50Mn EMEA France AS7740G-334G50Mn W7HP64 A TFR1 MC MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D _HG_FR21 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N500GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
132 Appendix A AS7740G- 334G50Mn EMEA Hungary AS7740G-334G50 Mn W7HP64A THU1 MC MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_bgn_0.3D_HG_HU1 1 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N500GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 8CEL L2.
Appendix A 133 AS7740G- 334G50Mn EMEA Luxembourg AS7740G-334G50M n W7HP64A TLU3 MC MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_IT41 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N500GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
134 Appendix A AS7740G- 334G50Mn EMEA Cyprus AS7740G -334G50M n W7HP64ATCY1 MC MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_ HG_ES61 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N500GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
Appendix A 135 AS7740G- 626G50Mn EMEA Holland AS7740G-626G50Mn W7 HP64A TNL1 MC MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/ CB_GN_0.3D_H G_NL1 1 Ci7620M MADISON_PRO 1G-DDR3 (64*16*8) SO4GBIII10 / SO2GBIII10 N500GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 8CELL2 .
136 Appendix A AS7740G- 334G50Mn EMEA Turkey AS7740G-334G50Mn EM W7HP64EMA TTR1 MC MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0. 3D_HG_TR31 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N500GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 8CELL2 .
Appendix A 137 AS7740G- 334G50Mn EMEA Middle East AS7740G-334G5 0Mn EM W7HP64EMA TME4 MC MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_ES61 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N500GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 8CELL2 .
138 Appendix A AS7740G- 436G64Bn EMEA South Africa AS7740G-436G64Bn EM W7HP64EMA TZA2 MC MADISON_PRO1GBCbk_V3 2G+4G/640/BT/6L2.2/5R/ CB_GN_0.3D_HG_ES61 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 / SO4GBIII10 N640GB5.4K S NBDCB4XS 5 in 1- Build in 3rd WiFi 2x2 BGN BT 2.
Appendix A 139 AS7740G- 434G64Mn EMEA Middle East AS7740G-434G6 4Mn EM W7HP64EMA TME2 MC MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES61 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N640GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
140 Appendix A AS7740G- 434G64Mn EMEA Austria AS7740G-434G64 Mn W7HP64A TA T1 MC MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_DE61 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N640GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
Appendix A 141 AS7740G- 438G64Mn EMEA Holland AS7740G-438G64Mn W7 HP64A TNL1 MC MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_H G_NL1 1 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) SO4GBIII10 N640GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
142 Appendix A AS7740G- 434G64Mn EMEA Middle East AS7740G-434G6 4Mn EM W7HP64EMA TME9 MC MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES81 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N640GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
143 Appendix A AS7740G- 434G64Mn EMEA Cyprus AS7740G -434G64M n W7HP64ATCY1 MC MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES61 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N640GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
Appendix A 144 AS7740G- 434G64Mn EMEA Eastern Europe AS7740G -434G64Mn W 7HP64ATEU4 MC MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_SV21 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) SO2GBIII10 N640GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .
145 Appendix A AS7740G- 334G32Mn EMEA Norway AS7740G- 334G32Mn W 7HP64ATNO3 MC P ARK_XT512Cbk_V3 2*2G/320/6L2.2/5 R/ CB_GN_0.3D_HG_ENS1 Ci3330M P ARK_XT 512M- DDR3 (64*16*4) SO2GBIII10 N320GB5.4 KS NSM8XS 5 in 1- Build in 3rd WiFi 2x 2 BGN N 6CELL2 .2 65W Nor dic (KB.
Appendix A 146 AS7740- 334G32Mn EMEA Luxembourg AS 7740-334G32Mn W7HP64A TLU3 MC U MACbk 2*2G/ 320/6L2.2/5R /CB_bgn_0.3D _HG_IT41 Ci3330M UM A N SO2GB III10 N320GB5.
Appendix B 147 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under compatible Windows ® operating system for each model. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests.
148 Appendix B Hardware Device T ests Item Device name V endor I/O peripherals Access Point Air S tation Wireless NFINITI [ModeNum:WZR-G144N], 802.1 1n/g/b Buffalo Buffalo Air S tation NFINITI [ModeNum:WZR2- G300N], 802.
Appendix B 149 Wireless Printer Photosmart C309 (CC35A) All-in-One Printer (4x6 photos/CD/ DVD/Quick Forms)/Scanner/Copier/Fax) Port: USB2.0/Ethernet/PictBridge/802.1 1g/BT HP Photosmart C4580 All-in-One Printer (4x6 photos) /Scanner/ Copier Port:USB2.
150 Appendix B.
Appendix C 151 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website.
152 Appendix C.
153 A AFLASH Utility 34 antennas removing 88 Audio 19 B back cover removing 42 battery pack removing 40 BIOS 15 vendor 15 Version 15 BIOS Recovery 107 BIOS Recovery Boot Block 108 BIOS Recovery by Cri.
154 LCD bezel removing 80 LCD Brackets removing 84 LCD Module Disassembly Flowchart 79 LCD with the brackets removing 81 left speaker removing 66 left view 7 Locations connectors 105 M Main Screw List.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Acer 7740G è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Acer 7740G - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Acer 7740G imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Acer 7740G ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Acer 7740G, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Acer 7740G.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Acer 7740G. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Acer 7740G insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
