Manuale d’uso / di manutenzione del prodotto CC6373 del fabbricante RCA
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Cautions CAUTION : T o prevent electric shock, match wide blade of plug to wide slot, fully insert. A TTENTION: Pour éviter les chocs électriques, introduire la lame la plus large de la fiche dans la borne correspondante de la prise et pousser jusqu au fond.
1 W e want to make sure you enjoy your new camcorder . If you have any questions, call: Camcorder Exchange W arranty ...........800-283-6503 ( pages 79-80 ) Customer Service...................................800-336-1900 ( page 78 ) Accessories.......
2 T able of Contents Recording ( Cont .) Exposure Control ............................ 40 Manual Exposure ........................ 40 Auto Exposure ............................ 40 Steady Pix™ Feature ...................... 41 Fade or W ipe In or Out .
First-T ime Operation 3 Assistance 1. Unpack the camcorder and accessories. • Save the packing materials and box in case you ever need to ship or store your camcorder . • The items shown below are packed with your camcorder . If any are missing or appear damaged, contact your dealer immediately .
4 First-T ime Operation 3. Adjust the handstrap to fit your hand. LENS COVER Control Handstrap Handstrap V elcro Strip (Under Flap) 2. Attach the adapter/charger . DC In Jack DC Cable Adapter/ Charger T o AC 100-240, 50/60 Hz • Connect the other end of the DC cable to the DC in jack on the camcorder as shown above.
First-T ime Operation 5 ( Continued on next page ) 5. Set POWER ( CAMERA MAN/CAMERA AUT O/OFF/VCR) switch to CAMERA AUTO. POWER Switch and Indicator • The power indicator lights. • The position of this switch tells the camcorder whether you want to record ( CAMERA MAN or CAMERA AUT O) , turn the power off ( OFF ), or play back tapes ( VCR ).
6 First-T ime Operation 7. Select a r ecording speed. 6. Insert a tape. • Open the LCD monitor at least 60˚ before opening the cassette holder . • Slide the EJECT switch. The cassette holder opens automatically . • T urn the tape wheel on the cassette to remove any slack from the tape.
First-T ime Operation 7 Eyepiece Focus Control 180 ° 18 0 ° Use the LCD Monitor • Make sure the monitor is open at least 60˚. The viewfinder turns off. • Y ou can tilt the monitor 180˚ up or 90˚ down for convenient viewing. • Rotate the menu PUSH dial to adjust the brightness of the image in the monitor .
8 First-T ime Operation PUSH – + 9. Select a tape length. T20 T30 T35 T40 EXIT TAPE LENGTH 5. Rotate the menu PUSH dial to highlight the type of tape you are using. POWER Switch and Indicator MENU/DISPLA Y Button Menu PUSH Dial (Rotate or Push In) 1.
First-T ime Operation 9 REW Button POWER Switch Thumb T rigger Power Indicator STOP Button PLA Y/P AUSE Button 1 0 . Start and stop recording. • Place the POWER switch in CAMERA AUT O . • Press and release the thumb trigger to start recording. REC appears in the viewfinder or on the LCD monitor .
10 First-T ime Operation 1 4 . Review camcorder operating contr ols. Shoulder Strap Attachment Ring Shoulder Strap Attachment Ring Menu PUSH Dial (Also Bright Control) STOP Button PLA Y/P AUSE Button SEARCH R and F Buttons (Also REW and FF Buttons) EJECT Switch MENU/DISPLA Y Button P.
First-T ime Operation 11 14. Review camcorder’ s operating contr ols. ( Continued ) Microphone Lens Handstrap Attach Adapter/Charger’s DC Cord (DC In Jack Located Under Battery) or Rechargeable Battery Here Thumb T rigger A (Audio) and V (V ideo) Jacks (Behind Small Cover) LENS COVER Control 5SEC.
12 Power Y our Camcorder Power Y our Camcorder Adapter/Charger The adapter/charger attaches to the camcorder and lets you power your camcorder directly from standard household power . The adapter/charger operates on 100-240 volts, 50/60 Hz, so it can be used virtually anywhere in the world to power the camcorder or recharge the battery .
Power Y our Camcorder 13 Rechargeable Battery The battery must be charged as described on the next page before it can be used the first time. Initial charging takes approximately 70 minutes. When fully charged, the battery supplies approximately 80-90 minutes of operating time – depending on how much you use the monitor , zoom, and pause.
14 Power Y our Camcorder Caution : When a battery is attached to the adapter/charger , do not turn them upside down. The battery may fall of f and be damaged or cause injury . Charge the Battery If the DC cable is attached to the DC OUT jack on the adapter/charger , remove it.
Power Y our Camcorder 15 Use the Battery to Power Y our Camcorder ( Continued ) 4. After the battery is charged, the CHG (charge) indicator stops flashing and lights.
16 Power Y our Camcorder Optional Car Cord Adapter The optional DCC08 car cord shown on page 65 allows you to power your camcorder from the cigarette lighter socket of a car , truck, or R V .
17 Date and Time Display Install the Clock Lithium Cell The clock cell indicator flashes for a few seconds in the viewfinder or on the LCD monitor when you turn on the camcorder if the cell is not installed or needs replacing. 1. Make sure camcorder is turned off, and remove any power supply attached to the camcorder .
18 Date and T ime Display Set the Date and T ime Y ou must set the correct date and time before you can display and record it on your tapes. The clock cell must be installed as shown on the previous page before you can set the date. 1. Set the POWER switch to CAMERA MAN .
19 Date and Time Display YEAR MONTH DAY TIME EXIT 2000 JAN 1 DATE/TIME AM 12:00 5. Rotate the menu PUSH dial to highlight YEAR . Press the menu PUSH dial in. When the year starts flashing, rotate the menu PUSH dial to select the year . When the correct year appears, press the menu PUSH dial in to set the year .
20 Date and T ime Display Record AUTO DA TE , Date, T ime, and Title Displays Y ou must install the clock cell and set the date and time ( as shown on the pr evious pages ) before the you can select and record the correct date and time. 1. Attach a power supply and set POWER switch to CAMERA MAN .
21 Date and Time Display 5. Rotate the menu PUSH dial to highlight the date/time display you want to record. • AUTO DA TE : The date is auto- matically recorded for approxi- mately five seconds and then AUTO DA TE is displayed whenever: • The date is set or changed.
22 V ideocassettes Recording Time Cassette SP SLP TC-20 20 Min. 60 Min. TC-30 30 Min. 90 Min. TC-35 35 Min. 105 Min. TC-40 40 Min. 120 Min. Make sure you select good quality tapes for your camcorder .
23 V ideocassettes CAUTIONS Insert the cassette only one way with the tape wheel facing up and the tape window facing out. The cassette should slide easily into the holder . Do not force the cassette. Never try to open the door by prying as you could damage the camcorder .
24 Recording Recording PUSH — + Time-Remaining Display The approximate time remaining on the tape in the camcorder for the tape speed you select is displayed. Y ou must set the correct tape length in the T APE LENGTH feature of the menu before the camcorder can correctly calculate time remaining.
25 Recording T30 --MIN SP --MIN 29MIN 3MIN 2MIN (Flashing) 1MIN (Flashing) 0MIN (Flashing) TAPE END (Calculating) Time-Remaining Display ( Continued ) Time-Remaining Display in V iewfinder or on LCD Monitor T ape Length Indicator T ape Speed Indicator T20 T30 T35 T40 EXIT TAPE LENGTH 6.
26 Recording Use the LCD Monitor or V iewfinder to See What Y ou Record Y ou can see what you are recording on the LCD monitor or in the viewfinder. When the LCD monitor is open more than 60˚, the viewfinder turns of f. When you close the LCD monitor , the viewfinder turns on.
27 Recording 180 ° 18 0 ° Eyepiece Focus Control V iewfinder Cautions Do not force the viewfinder to rotate completely around. This will damage the viewfinder and/or the camcorder .
28 Recording Battery Level Indicator ( ) • This indicator shows the amount of power left in the rechargeable battery . • This indicator flashes when the battery is almost empty . Cassette W arning • The indicator flashes when the POWER switch is set to CAMERA and there is no cassette in the camcorder .
29 Recording LCD Monitor and V iewfinder Displays ( Continued ) • SPORTS This indicator appears when you select SPORTS to record fast-moving action, such as sporting events. • SD:SHADOW This indicator appears when you select SD:SHADOW to darken the picture and reduce glare.
30 Recording BRIGHT (or VOLUME ) Indicator • The BRIGHT indicator appears when you adjust the brightness of the monitor with the bright control (also menu PUSH dial). • During playback, the VOLUME indicator appears when you adjust the volume of the speaker with the VOL control (also zoom lever).
31 Recording LCD Monitor and V iewfinder Displays ( Continued ) Lithium Cell ( ) • This indicator appears for a few seconds when you turn on the cam- corder and the clock cell is missing or needs to be replaced.
32 Recording POWER Switch SEARCH F Button AutoShot™ Mode The POWER switch lets you select automatic or manual control of several features. T o T urn on the AutoShot™ Mode 1. Set the POWER switch to CAMERA AUTO . The power indicator lights and the camcorder enters record- pause.
33 Recording Camera Edit Featur e The camera edit feature allows you to position the tape when the camcorder is in record-pause. Set POWER switch to CAMERA AUT O or CAMERA MAN. • Press and hold SEARCH R to visually search the recorded tape in reverse.
34 Recording PUSH — + Zooming Y ou can zoom in and out for close ups or wide-angle shots just by moving the zoom lever on the camcorder . The camcorder automatically focuses when you zoom at most distances. Digital zooming allows you to zoom up to 200 times for Model CC6373 and 300 times for Model CC6383.
35 Recording • Select ON to turn digital zooming on. • Select OFF to turn D. ZOOM off. 5. Press the menu PUSH dial twice to turn digital zooming on or off and remove the menus from the viewfinder or LCD monitor . Notes: As the zoom level increases, the picture gradually becomes less sharp.
36 Recording PUSH — + Focusing The camcorder adjusts focus automatically under normal conditions. Y ou might need to focus manually under certain conditions. Auto Focus During auto focus the camcorder focuses on the object located in the center area of the viewfinder .
37 Recording Focusing (Continued) Manual Focus Y ou might need to focus manually under certain conditions. 1. Set the POWER switch to CAMERA MAN . 2. Rotate the zoom lever to T to zoom in on the subject and center the subject in the viewfinder or on the LCD monitor .
38 Recording White Balance Making colors look natural is what white balance is all about. This is achieved by adjusting the way the camcorder “sees” and records the light source in the scene you record. Y our camcorder is equipped with automatic white balance.
39 Recording FOCUS EXPOSURE M. W. B. 16 X 9 TAPE LENGTH TITLE DATE/TIME DISP. RETURN AUTO AUTO AUTO OFF T30 3. Rotate the menu PUSH dial to highlight M. W . B. and press the dial in to display the M.W .B. menu . AUTO :FINE :CLOUD :HALOGEN MWB EXIT M.W.
40 Recording Exposure Contr ol The camcorder controls the iris for you when the POWER switch is set to CAMERA AUT O . The camcorder adjusts brightness automatically under normal conditions. Y ou might need to adjust brightness manually when the background is too bright or too dark in comparison with the subject.
41 Recording Exposure Contr ol ( Continued ) 3. Rotate the menu PUSH dial to highlight EXPOSURE, and press the dial in to display the EXPOSURE menu . AUTO MANU EXIT EXPOSURE 4. Rotate the menu PUSH dial to highlight MANU (manual) and press the dial in.
42 Recording F ADES Button Fade or Wipe In or Out Y ou can add a professional touch to your recordings when you fade or wipe in and out of scenes. The picture gradually appears or disappears. The speed of the fade or wipe is controlled by the camcorder .
43 Recording Fade or Wipe In 1. Press the thumb trigger to pause recording. 2. Repeatedly press F ADES to select the fade or wipe you want to use. Note: The last fade or wipe used appears the first time you press F ADES . 3. Press the thumb trigger to start recording.
44 Recording P. (Pr ogram) AE Button The P. (Program) AE button lets you select one of several different ef fects. Press the button to select the effect you want. The name and indicator for the effect appears briefly and then the indicator remains. Picture is recorded in sepia (brownish red) and offers the vintage look of old movies.
45 Recording 4. Rotate the menu PUSH dial to highlight OFF or ON . • Select ON to record 16X9. • Select OFF to turn off 16X9. 5. Press the menu PUSH dial in twice to turn 16X9 on or of f and remove the menus. New 16x9 TV Screen Standard Shape TV Screen 1.
Recording 46 Preset T itles The title feature lets you choose one of eight preset titles. Y ou can also choose the language for your titles. Select a Language for the Title Y ou can select English, French, or Spanish to record your preset titles. 1. Set the POWER switch to CAMERA MAN .
47 Recording Record a Preset Title 1. Set the POWER switch to CAMERA MAN . 2. Press the menu PUSH dial in to display the menu in the viewfinder or on the LCD monitor . FOCUS is highlighted. FOCUS EXPOSURE M. W. B. 16 X 9 TAPE LENGTH TITLE DATE/TIME DISP.
Recording 48 T o Record Using Animation 1. Set the POWER switch to CAMERA MAN . 2. Press and hold SP/SLP to select SP . SP appears in the viewfinder or on the LCD monitor . 3. Press the MENU/DISPLA Y button to display the menu in the viewfinder or on the LCD monitor .
49 Recording Animation Recording ( Continued ) 4. Rotate the menu PUSH dial down to highlight REC TIME and press the dial in to display the REC TIME menu. OFF 1/4 S 1/2 S 1 S 5 S EXIT REC TIME 5. Rotate the menu PUSH dial to highlight the amount of time you want the camcorder to record.
Recording 50 T o Record Using T ime Lapse 1. Set the POWER switch to CAMERA MAN . 2. Press and hold SP/SLP to select SP . SP appears in the viewfinder or on the LCD monitor . 3. Press the MENU/DISPLA Y button to display the menu in the viewfinder or on the LCD monitor .
51 Recording OFF 1/4 S 1/2 S 1 S 5 S EXIT REC TIME 5. Rotate the menu PUSH dial to highlight the amount of time you want the camcorder to record. • Select 1/4S to record for 1/4 second. • Select 1/2S to record for 1/2 second. • Select 1S to record for one second.
Recording 52 PUSH — + T o T urn the Demo Mode On 1. Set the POWER switch to CAMERA MAN . 2. If a cassette is inserted, remove the safety tab or set it to REC OFF . 3. Press the MENU/DISPLA Y button to display the menu in the viewfinder or on the LCD monitor .
53 Recording Attach the Shoulder Strap The camcorder ’ s shoulder strap is designed to let you carry the camcorder from your shoulder and – when you are ready to shoot – bring the camcorder to shooting position in one quick movement. Keeper T o Attach the Shoulder Strap 1.
Recording 54 Built-In Color Enhancement Light The built-in color enhancement light automatically adds more light when needed. The POWER switch must be set to CAMERA to operate the video light. T o Use the Light Set the LIGHT OFF•AUT O•ON switch. • Set to ON to turn the light on.
55 Recording Built-In Color Enhancement Light ( Continued ) Replace the Bulb Assembly Carefully follow the instructions below . Cautions The video light and bulb need to cool for approximately 30 minutes after the camcorder has been used before the bulb assembly is replaced.
56 Playback EJECT Switch STOP Button VOL (V olume) Control (Also Zoom Lever) V iewfinder Eyepiece Focus Control PLA Y/P AUSE Button Use the LCD Monitor or V iewfinder for Playback Y ou can view tapes in the LCD monitor or the viewfinder . Y ou can hear the sound from the tapes on the built-in speaker .
57 Playback Use the LCD Monitor or V iewfinder for Playback (Continued) T o Play Back a T ape 1. Attach a power supply . Attach the adapter/charger , charged battery , or optional car cord. 2. Insert a tape. • Open the LCD monitor . Open the monitor at least 60˚ before opening the cassette compartment.
58 Playback Caution: Pause is designed for momentary interruptions and should not be used for an extended period of time. If the camcorder remains in pause for more than five minutes, it enters the stop mode and turns off to prevent excessive tape wear .
59 Playback Time Counter The time-counter display shows the actual time elapsed when playing back a segment of tape. The memory-stop feature helps locate a certain point on the tape. T urn memory stop on to stop the tape automatically during rewind or fast forward when the time counter reaches M 0:00:00 .
60 Playback Use the Cassette Adapter The camcorder uses a smaller size cassette, but records in standard VHS format. The cassette adapter allows you to play your VHS-C cassettes in a VCR just like other standard VHS cassettes. Insert the VHS-C cassette into the cassette adapter .
61 Playback Caution: If the load detector is still extending from the side of the cassette adapter after you have attempted to load the cassette, loading is not complete. T ry to load the cassette again. Attempting to insert the cassette adapter into a VCR with the load detector extending may cause damage to the adapter and/or VCR.
62 Playback Playback on TV (or VCR) with Audio/Video Inputs T o connect your camcorder to a TV monitor (or VCR) with audio/video inputs, you need an optional audio/video cable, such as VH83 shown on page 66 . If your TV is already connected to a VCR, attach the camcorder to the VCR and watch what the camcorder is recording or playing on the TV .
63 Playback V iewing What the Camcorder is Seeing (or Recording) Playback Operation and How to Copy T apes on the VCR 1. A. Camcorder connected directly to TV : T urn on the TV and tune it to the video input channel. B. Camcorder connected to VCR that is already connected to TV : T urn on VCR and place it in the “line” or “camera mode”.
64 Recording and T raveling Tips T raveling Tips • Write down your camcorder’ s serial number and keep it separate from the camcorder when traveling. If your camcorder is lost or stolen, you will be able to identify it. • Use extra care to avoid damage to your camcorder and accessories when operating them at a beach or pool.
65 Optional Accessories Optional Accessories W e invite you to take a look at some great ideas for sparking creativity and adding to the fun of using your compact VHS camcorder . The following pages have a selection of accessories to help make your memorable moments look and sound even better .
66 Optional Accessories VH83 Audio/V ideo Cable This six foot audio/video cable can be used to connect the camcorder to a TV monitor or VCR for tape playback or copying tapes. AH25 Y -Adapter This Y -adapter allows you to connect your camcorder ’ s mono audio cable to a stereo TV or VCR.
67 Optional Accessories Cautions: Before using a tripod, make sure it is stable enough to hold the camcorder without falling over . Do not transport the camcorder attached to the tripod. When attaching your camcorder to a tripod, be careful not to force the tripod screw into the camcorder ’ s tripod mounting hole.
68 Accessory Order Form T o order accessories, contact your local Dealer . If a dealer is not nearby , you can also follow the directions below to order by telephone or direct-by-mail. United States and Canada Orders T o place your order by phone, have your V isa, MasterCard, or Discover card ready and call the toll-free number listed below .
69 Accessory Order Form Order Form for Camcorder Models CC6373 and CC6383 Description Part No. Price Qty . T otal Super Lightweight T ripod AC088 $ 49.95 Soft Camcorder Case AC201A $ 34.95 Shoulder Strap ACS091 $ 12.95 Y -Adapter AH25 $ 2.95 Rechargeable Battery (Extended) BB99L $ 77.
70 Accessory Order Form ® r r s TM Charge your order on your VISA,MasterCard, or Discover Card by filling in below USE YOUR CREDIT CARD IMPORTANT: Copy complete account number from your VISA card IMP.
71 T rouble Checks T rouble Checks T roubles sometimes are caused by simple “faults” that you can easily correct without the help of a service technician by first checking a few basic remedies. Before you call or take your camcorder to an Authorized RCA Camcorder Service Center , look below for the type of trouble you are experiencing.
T rouble Checks 72 T rouble Checks and Adjustments T ape stops during rewind or fast forward Camcorder remains in pause mode Dew indicator flashes in viewfinder Poor auto-focus operation V iewfinder d.
73 T rouble Checks Date and/or time are recorded on tape Date and/or time are incorrect Cannot set REC or INT . TIME for animation or time- lapse recording Cannot record at beginning of tape using animation or time-lapse recording V ertical white lines appear when shoot- ing bright object Error number ( E01, E02, etc.
T rouble Checks 74 T rouble Checks and Adjustments • Black spots or bright spots of light (red, green, or blue) might appear on the LCD monitor . These spots are not recorded on the tape and are not due to a defect in the unit. • The light used to illuminate the LCD monitor causes it to be hot.
75 Specifications General Power requirement: 6VDC Power consumption: CC6373 V iewfinder on: 4.2 watts LCD monitor on: 4.6 watts LCD monitor and V iewfinder on: 5.1 watts Power consumption: CC6383 V iewfinder on: 4.2 watts LCD monitor on: 4.6 watts LCD monitor and V iewfinder on: 5.
Car e and Maintenance 76 Clean the Camcorder T o clean the camcorder ’ s exterior , remove any power source connected to the camcorder and gently wipe it with a clean soft cloth. Caution: Use of strong cleaning products, such as those containing alcohol or benzine, might damage the camcorder .
77 Car e and Maintenance Proper Care and Storage • Keep dust and grit from entering the camcorder ’ s cassette door . Dust and grit are abrasive and cause excessive wear to both the camcorder ’ s recording/playback heads and cassettes. • Always close the lens cover when the camcorder is not in use.
Customer Assistance and Service 78 Y ou can reach Thomson at the following number: 800-283-6503 (T oll free inside U.S.A.) Our toll-free Camcorder number operates from 8 a.m. to 5 p.m., CST Monday – Friday for U.S. customers only Thomson provides a toll-free telephone number to help you with any problems you may encounter with your camcorder .
79 Limited W arranty Limited W arranty What your warranty covers: • Any defect in materials or workmanship. For how long after your purchase: • 90 days for labor charges. • One year for parts. The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.
Limited W arranty 80 T o receive a replacement unit after we have received your unit: 1. W rite the SR number on the outside of the carton used to return the unit. Make sure you insur e your shipment in case of damage or loss. 2. Carefully pack the unit, excluding all accessories, using the original box and packing material if possible.
81 Index Index 16X9 recording 45 5SEC. REC button 1 1, 31, 33 A Accessories included 3 optional 65 order form 69 Adapter/charger charging battery 14 using 4, 12 Animation indicator 49 Animation record.
Index 82 E EJECT button 6, 10, 23, 57 Erase protection 22 Exposure control 40, 41 Exposure indicators 30, 41 Eyepiece focus control 7, 10, 27 F Fade and wipe indicators 30, 42 Fade/wipe feature 42, 43.
83 Index Manual white balance 38 Manual white balance indicators 29 Memory stop 59 Menu 8, 20 Menu PUSH dial 8, 10, 18, 19, 20, 21, 24, 25, 26, 32, 35, 37, 38, 40, 45, 46, 47, 49, 51, 52 MENU/DISPLA Y.
Index 84 SLP tape speed 6, 22 Solving problems 71 SP tape speed 6, 22 SP/SLP button 10, 22, 24, 31, 33, 48, 50 Special effect indicators 28 Specifications 75 Speeds, recording and playback 22 Sports f.
Information to User This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
10330 N Meridian Str eet Indianapolis, IN 46290 © 2000 Thomson Consumer Electronics, Inc. T rademark(s) ® Registered Marca(s) Registrada(s) Printed in Japan TOCOM 15530290 Part No.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il RCA CC6373 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del RCA CC6373 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso RCA CC6373 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul RCA CC6373 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il RCA CC6373, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del RCA CC6373.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il RCA CC6373. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo RCA CC6373 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
