Manuale d’uso / di manutenzione del prodotto UltraTrak100 TX4 del fabbricante Promise Technology
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U LTRA T RAK 100 TX4 AND U LTRA T RAK 100 TX8 U SER M A NUAL.
C OPYRIGHT © 2001, Pr omise T echno logy, Inc. Copyright by Promi se Tech nology, Inc. (Prom ise Techn ology ). No part of this manual may be r eproduc ed or trans mitted i n any form w ithout the ex pressed, wr itten permissio n of Pr omise T echnolo gy.
R ADI O F RE QUENCY I NTERFERENCE S TA TE MEN T This equ ipment has bee n tested an d found t o comp ly w ith the limit s for a Cla ss B digital d evice, pursua nt to Part 15 of the FC C Rule s. These limit s are designed t o provide reasonab le prote ction again st harmful interferen ce in a residentia l install ation.
T A BLE OF C ONT ENT S Introduct ion .................................................................................................................. 1 Architect u ral Description......................................................................
Appendix A - Technology Bac k ground ....................................................................... 41 Introduct ion to RAID ............................................................................................. 41 RAID 0 – Stripin g .
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1 I NTRODUCTIO N Thank y ou for pur chasing Pro mise T echnolo gy’s Ultr aTrak100 T X4 or UltraTrak100 TX8 ex ternal disk array system. UltraTrak100 provides data storage sol utions for application s where fault to lerance and data r edundancy are re quired.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 2 F EATURES AND B ENEFIT S Feature Benefit Max im um fa ult to lerance Ensure s un inter rup ted da ta availa bility Supports RA I D levels 0, 1, 3,.
3 G ETTING S TARTED Caution To prevent seri ous damage to the UltraTrak100 be sure that the voltage- select switch on the back of the pow er supply i s set to your local voltage (see Figure 2 on page 5). Getting started w ith the UltraTr ak100 consist of the follow ing steps: 1.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 4 Before inst alling a new hard dr ive, be sure the jumpers on the new hard drives ar e set for s ingle or master operation. Con sult the driv e manual for the proper setting s. Install new hard drive s into t he UltraT rak100 by doing the follow ing: 1.
5 C ONNECTING THE SCSI C ABL ES Installa tion of t he UltraTrak10 0 disk array is very simi lar to th e instal lation of a standard SCSI drive. The SCS I connector accept s the standa rd 68-pin LVD SC SI connect or used on most LVD SCSI device s .
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 6 (the one w hich is atta ched to t he SCSI ad apter) to t he top co nnector, a nd place an LVD SCSI activ e ter m inator on th e other connector . An LVD SCSI active t erminat or is in cluded w ith UltraTrak 100 dis k array unit.
7 device has a u nique SCSI ID and tha t only the first and last dev ices are terminate d. (See SCSI C able Connectio n and T ermination on pag e 5). Computer or Workstation U ltraTrak100 TX4 Ultr aTrak100 TX4 A not her SCSI Device Terminator WID E S C SI SCSI ID COM2 Fi g ure 4.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 8 C ONFIGU RE T HE U LTR A T RAK 100 The confi guration procedures f or both the UltraT rak100 TX 4 and Ultr aTrak100 TX8 are ex actly the sam e. The following pro c edures prov ide t he basic st eps needed to create a n array and get y our UltraTrak1 00 runnin g qui ckly.
9 Note If you wish to make a RAID 0+1 array using 4, 6, or 8 drives you need to choose RAI D 1 (mirroring) and then follow the steps below to create the array. 9. Press SEL to assign Stripe Block Si ze . 64KB is th e optim um value for most applicat ions.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 10 For the Gigaby te Boundary fe ature to work, the Gigabyte Boundary feature mu st be set to ON w hen the ori ginal array is created. W he n enabled, the G igaby te Boundary f eature rou nds the d rive cap acity of all dr ives to th e comm on whole G B drive size.
11 Recommended Applications for R AID 1 • Accounti ng • Payroll • Financia l • Any appli cation r equiring very high av ailabil i ty RAID 3 A d vantages Disadvantages High Read data transf er .
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 12 JBOD Characteristics/ A dvantages Disadvantages Uses 100% c apacit y of all hard drives The failure of jus t one drive will re s ult in all data .
13 M AI N T E N AN C E D RIVE S TA TUS I NDICATORS As show n in the figure b elow, each drive h as three status LE Ds. Figure 5. Location of Driv e St atus In dicator s (T X4 s hown) M E A NING OF S TA TU S I NDIC AT ORS Indica tor Co lor Meanin g Power Off No disk dri ve power – power off or no disk instal l ed.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 14 A non-fault tolerant array goes "offl ine" when a drive i s remo ved or fails. Since the array is not fault tolerant, the d ata stored in the array is no lo nger accessible. If the drive w as removed, then i t should be rep laced to re store acc essibility to t he array.
15 Reconstru ction begin s auto matica lly as soon a s a replace ment driv e bec omes availab le to the array. How ever, if the rep lacement drive was formerly part of another array , then the previou.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 16 9. Insert s crews throu gh the h oles in the Dr ive Carrier and into t he bottom of the new hard drive. Tight en ea ch screw ; be careful n ot to ov er tight en. 10. Slide the assem bled Dr ive Car rier back int o the UltraT rak100 and lock the Drive Carrier lock .
17 Caution Risk of elect ric al shock . W hen eit her power supply m odul e is removed from the chassis , A C power is access i ble at the ci rcuitry i n the power supply c hassis. Only trained and qualified pers onnel should remove the power suppli es.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 18 U LTRA T RA K 100 F RONT P AN EL I NTERF ACE The front p anel interface f or the UltraTrak1 00 con s ist of follo wing item s: ARRAY SCSI BUS Ult.
19 T HE LCD M ESSAGES The U ltraTrak100 LCD messa ge display pan el has the f ollowing mode s of operation: • Idle mode • Error mode • Configur ati on mode Idle M ode Provi des an error message .
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 20 The first line of the I dle mod e menu w ill displ ay one of the fo llowing sta tus messag es: • Array Funct ional The array is fully operat ional, and no pro blems are present. • Array Critica l The array is opera tional, but has l ost its fau lt tolerance .
21 View Status Cache Mem ory Size Cache Bl ock S ize Cache Read Hit Cache W rite Hit View Cache Stats Arra y x Siz e RAID x S tat us View A rray Inform ati on Temperat ure Fan 1 Stat us Fan 2 Stat us .
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 22 V IEW C ON TRO L LER I NFOR MAT ION The View Controller Infor matio n mode d isplays Ultr aTrak10 0 firmware rev ision, memory size, and hardw are revision: Memor y Size: 1 6 MB Ha rdware Rev : PDC20 265 Where t he valu es sho wn a re si mply e x amples.
23 V IEW A RRAY I NFORM ATION The View Array Information mode d isplays t he array ID, arra y siz e, RAID lev el and array stat us (Fun ctional, Criti cal, Offline, R ebuilding a nd Syn chronizing). If these modes of display requ ire more than 2 line s to dis play i nforma tion the up an d down keys w ill be us ed to s c roll the disp lay.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 24 Provi des a l i s t of i ns t al led di sk dr i ves . Conf i gur e A r r ay Creat e/Cancel Au to Arra y S etu p Provi des a l i s t of i ns t al led di sk dr i ves .
25 C ONFIGURE A RR A Y The Configur e Array menu w ill allow the creation and de letion of array s . The configure array menu con tains the follow ing sub me nus: Aut o Ar ray Set up View Dri ve As sig nm e nts Defin e Array Del et e Arra y Adva nce d Featur e Pres s or t o move thes e items on the LCD.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 26 You w ill see the follow ing message if a ll of the driv es are alr eady conf igured: No Free Dis k What y ou can do: Pres s SEL : Pressing SEL w ill save the arr ay. Pres s : Does nothi ng. Pres s : Does nothi ng.
27 D EFINE A RRAY The Define Arr ay menu define s array parameter s for the sele cted array. An array number i s sele cted by using the up/d ow n key to select t he arr ay number fi eld. T he SEL key is the n used to sele ct array nu mber 1-4. The param eter to be config ured, RAID Level or Stripe Block size, is then selecte d with up/dow n keys.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 28 S TRIPE B LOCK S IZE The Stripe Bl ock Siz e men u all ows y ou to sele ct a Stripe Bloc k Size betw een 4KB and 64KB: 4KB 8KB 16KB … 64KB Pres s or t o move thes e items on the LCD.
29 A DD /R EMOVE D RIVES The Add/Rem ove Drives menu as signs and r emove s driv es from arrays. Al l free drives ar e displayed a s one dri ve per li ne forma t. The SEL key toggles th e drive between free and assig ned. A ssigned drive s are design ated by disp laying Assigned and free drives are designated by disp layin g Free .
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 30 A DVANCED F EATURE Wipe out di s k Sync hro niz e Ar ray Dis abl e Buzzer Rebu ild/Sync Pri. Pres s or t o move thes e items on the LCD. What y ou can do: Pres s SEL : S e l ect s one of the following acti ve func tions: Wipe out di s k Moves the display t o the Wipe out disk m enu.
31 S YNCHRONIZE A RRAY The Sy nchronize Arr a y menu allow s the user to synchroniz e the data on e ach drive. Synchr onization is a ma intena nce pro c edure for fau lt tolerant arrays (RAID 1, 0+1, 3 a nd 5) to mai ntain da ta cons istency on al l drives.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 32 Configure Cache Wr i te B a ck Wr i te T h r u W rite Cache C ONFIGURE C AC H E The Configur e Cache men u will allow the setting o f cach e parameters.
33 Configure SCSI ID LUN Mode List SC SI ID s 0 thr u 15 to be select ed from . SCSI ID C ONFIGURE SCSI The Configur e SCSI menu will allow the sett ing of SCSI para meters.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 34 W he n usi ng ID mod e, if you hav e multiple arr ays w ithin an U ltraTrak100 un it, each array w ill use a separate SC SI ID. W hen using LUN mode, each U ltraT rak100 un it will use a single SCSI ID, w ith the first array bei ng LUN 0, the second array be ing LUN1, et c.
35 C ONTA CT ING P ROMISE S UPPO RT Promise T echnic al Suppor t provides sev eral suppor t option s for Promise u sers to access in formation and up dates. We encoura ge you to use o ne of our electron ic service s, which provide produ c t information u pdates for th e most efficient serv ice and support.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 36 Pacifi c Rim Sales Offi ce E-mail Support support@ promise.com.t w Fax Technical Support +886 3 578 23 90 Att ention: Technical Support Phone Technical Support +886 3 578 23 95 9:00-5:30pm Taiwan Time If you wish to write us for support: Promise Technology, Inc.
37 L IMIT ED W AR R AN T Y Promise T echnol ogy, In c. (Promis e Techn ology ) warrants th at for two (2) year s from the t ime of the deliv ery of the pr oduct to the orig inal end user: a. the produ ct will c onform to Pro m ise T echnolo gy’s specifi catio ns; b.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 38 reprogram ming, or r eproducing of pr ograms or data stored in or used w ith the products, or for any other g eneral, spe cial, conseq uential, i.
39 R ETURNING P RODUCT F OR R EPA I R (US A & C AN AD A ) If you su spect a produc t is no t w orking properly, or if you have any quest ions about yo ur produc t, conta ct our Techni cal Suppor t Department thro ugh one of o ur technic al serv ices.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 40 Y OUR R ESPONSIBILITIES You are res ponsible for deter mining whether the product is appropr iate for your use and w ill interfac e with y our equipme nt without malfuncti on or da mage.
41 A PPEND IX A - T ECH NO LOGY B A C KGRO UND I NTRODUCTION TO RA ID RAID (Redund ant Array of Independ ent Disks) a llows m ultipl e hard drives to b e combined to gether to form one large logical dr ive or “array.” As far as the operating system is concerne d, the a rray repre sents a singl e stora ge device, and treats it as suc h.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 42 RA ID 1 – M IRRORING W he n a di sk array is mirrored , identica l data i s written to a pair of dr ives, while reads are performed in para llel.
43 RA ID 0+1 – S TRIPING /M IRROR Striping/m irroring combin es bo th of the pr evious array ty pes. It can increase performan ce by re ading a nd writing dat a in paralle l while pr otecting d ata with duplicat ion. At l east four drive s are needed for R AID 0+1 to b e instal led.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 44 RA ID 3 – B LOCK S TRIPING WITH P AR I T Y D RIVE RAID lev el 3 organ izes data a c ross the physic al drives of the array , and s tores parity in formatio n on to a drive dedicat ed to thi s purpo se.
45 RA ID 5 – B LOCK AND P ARIT Y S TRIP ING RAID 5 is similar to R AID 3 a s describe d above ex cept that the pari ty data is rotated acr oss the phys ical dr ives along w ith the bloc k data. Having the parity data striped acro ss all the phy si cal driv es in this man ner remov e s the rando m wr ite performan ce bottl eneck of RAID 3.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 46 JBOD (S PANNING ) In a Spann ing array , the disk a rray capacity i s equal to t he su m of all drives, even if the driv es are of differ ent capacitie s. Spanning stores d ata onto a drive until it is complet ely fil led the n procee ds to store dat a on to the n ex t drive in t he array .
47 Appendix B - Freq uentl y Asked Questions This se ction list s freque ntly a sked questions inv olving pre- instal lation, drive issues, in stallation, and post-in stallation. Q. What kin d of hard drives c an I use for an Ultr aTrak100 arr a y ? A.
UltraTrak100 TX4 and UltraT rak100 TX8 User M anual 48 Q. Why can’t I see the driv es on the Ultr aTrak10 0 under FDISK ? A. If you hav e not created a n array, the phys ical dr ive(s) attache d to the UltraTrak100 card will no t be recog nized by the o perating sy stem.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Promise Technology UltraTrak100 TX4 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Promise Technology UltraTrak100 TX4 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Promise Technology UltraTrak100 TX4 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Promise Technology UltraTrak100 TX4 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Promise Technology UltraTrak100 TX4, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Promise Technology UltraTrak100 TX4.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Promise Technology UltraTrak100 TX4. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Promise Technology UltraTrak100 TX4 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
