Manuale d’uso / di manutenzione del prodotto FASTTRAK SX4300 del fabbricante Promise Technology
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F AST T RAK SX4300, SX8300 U SER M ANUAL Ve r s i o n 1 . 0.
FastTrak SX4300, S X 8300 User Manual ii Copyright © 2005 Promise T echnolo gy , Inc. All Right s Res erved. Copyri ght by Prom ise T echnology , Inc. (Promi se T echnology ). No p art of this manual may be reproduc ed or t ransmitte d in an y form with out the express ed, written permiss ion of Prom ise T echnolog y .
Notices iii Radio Frequency Inte rfere n ce S t atem ent This equ ipmen t has be en teste d and fou nd to compl y with the limit s fo r a Class B digit al devic e, purs uant t o Par t 15 of t he FC C Rule s. The se lim it s are d esi gned t o provi de reas onable protec ti on agai nst har mful int erfere nce in a r es identi al inst allation.
FastTrak SX4300, S X 8300 User Manual iv.
v Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 About Th is Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Product Ove rview . . . . . . . . . . . .
FastTrak SX4300, S X8300 User M anual vi Red H at Li nux 8 .0, 9 .0, E L 3. 0, EL 4 .0 Install D river Durin g New OS I nstallation . . . . . . . . . . . . . . . . . 3 2 Install D river in an Exis ting Sys tem . . . . . . . . . . . . . . . . . . . . .
1 Chapter 1: Introductio n • About This Man ual, belo w • Product O verview (p age 2) • Web P AM Mana gement Sof tware (p age 3) Thank y ou for purc hasin g one of Pro mise T echnology ’s F astT rak SX4300 or SX8300 R AID controll ers.
FastTrak SX4300, S X8300 User M anual 2 Product Over view FastT rak SX4300 and SX8300 a re Serial A T A RAID co ntrollers. When u sed with Web P AM sof tware, t he FastT rak RAID Control lers of fer a f eature-ri ch, secure and vers atile en terprise -wide A T A RAID solution .
Chapter 1: Introduction 3 WebP AM Management Software he W eb-Bas ed Promi se Array Managem ent (W ebP AM) sof tware o ffe rs local and remote m anage ment and monit oring o f all Fast T rak logical drives th at exi st anywh ere on a n etwork.
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5 Chapter 2: Inst allation • Pac kag e l ists, bel ow • Ins talli ng t he F ast Trak Card (page 6) • Ins talli ng t he Di sk D riv es (page 7) • Create a Logica l Drive (pag e 9) SX4300 When y.
FastTrak SX4300, S X8300 User M anual 6 Installi ng the FastTrak Card The FastT rak RAID Cont rol ler card fit s into any av ail abl e 3.3 -vo lt PC I-X s lot . Y ou cannot plug th e FastT rak card into a 5-vo lt PCI sl ot. 1. Remove th e cov er of your syst em.
Chapter 2: Installation 7 3. In st all the Fas tT rak c ard into th e open slot (abo ve). 4. Fa sten t he Fast T rak c ard bracke t to the system case (ab ove). 5. Attach you r sys tem c ase’s 2- o r 4-p in LE D cab le t o th e LED conn ect or on t he FastT rak card (see the Figures b elow).
FastTrak SX4300, S X8300 User M anual 8 Cau tio n Use of re movable disk dri ve enclo sures other than Promise T echnolo gy’s SuperSwa p is not s upported a nd ma y result i n performanc e loss o r other unde sired result s.
Chapter 2: Installation 9 2. Att ach one Serial A T A dat a cable t o each di sk dri ve. Then a tta ch the oth er ends of the ca bles to th e connec tors on th e FastT rak card (a bove). 3. Att ach th e Y -cable p ower splitt ers to eac h of the di sk drive s.
FastTrak SX4300, S X8300 User M anual 10 3. Pre ss 2 on t he Main M enu scre en to d isplay t he Defin e LD Me nu (below ). 4. Pre ss the a rrow key s to hi ghligh t an logi cal d rive num ber you want to define and pr ess Enter to selec t it. The De fine LD Menu f or the logi cal d rive nu mber you selec ted wil l next appear (b elow).
Chapter 2: Installation 11 6. Pre ss the arr ow keys to move to the next opti on. Optio n choice s dep end on the RAID Level you sele cted. • Initiali ze logic al dri ve, zero t he disk d rives. R AID 1, 5, 10 or 5 0 only . • S tripe Block Size , the d efault 64KB i s best fo r most ap plication s.
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13 Chapter 3: FastBuild™ U tility FastT r ak BIOS This sec tion ex plain s the in formation th at you c an obt ain fro m the Fas tT ra k BIOS. When the FastT rak BIOS loa ds during bootup, it displ ays perti nent inform ation about th e RAID logi cal driv es tha t it finds.
FastTrak SX4300, S X8300 User M anual 14 is a hot spar e driv e, t he log ica l dr iv e wi ll re bui ld au t omat ica l ly . Y ou must identify and re place the faile d disk d rive. Offline – The logic al drive is no lon ger ope rationa l and the FastBui ld utility cannot rebuild it.
Chapter 3: FastBuild™ Utility 15 V iew Drive Assignments From the Main Menu s creen, pre ss 1 to s ee the Vi ew Drive Assign ments screen (below). This sc reen repo rts disk driv e assig ment s and .
FastTrak SX4300, S X8300 User M anual 16 Create a Logical Drive 1. Fr om the M ai n M enu sc ree n, p ress 2 t o di sp lay the Defi ne LD Me nu (bel ow ). 2. Pre ss the a rrow key s to hi ghligh t an logi cal d rive num ber you want to define and pr ess Enter to selec t it.
Chapter 3: FastBuild™ Utility 17 See “Cho osing a RAID Level ” on p age 42 for more inform ation. 4. Pre ss the arr ow keys to move to the next opti on. Optio n choice s dep end on the RAID Level you sele cted. • Initiali ze logic al dri ve, zero t he disk d rives.
FastTrak SX4300, S X8300 User M anual 18 T wo Logical Drives Contin ued from Cr eate Lo gical D rive step 7, above. 1. Pre ss Ctrl- Y to all ocate a po rtion o f the disk drive s to the fi rst lo gical dri ve. 2. En ter the d esired cap acity in MB fo r the first logical drive and press Ente r .
Chapter 3: FastBuild™ Utility 19 3. Pre ss the up and d own arrow k eys to s elect an avail able l ogical d rive numbe r an d pres s En ter . 4. C hoose th e RAI D level an d optio ns for the secon d logica l driv e.
FastTrak SX4300, S X8300 User M anual 20 View Drive Assignments, Split Disk Drives Aft er you cre ate two l ogical d rives from the sam e set of d isk d rives, pre ss 1 on the Mai n Menu s creen to s ee the View Drive As signme nts sc reen (b elow).
Chapter 3: FastBuild™ Utility 21 Delete Logical Dri ve T o del ete a logi cal d riv e: 1. Fr om the M ain M enu screen , pres s 3 t o dis play the D elete LD Menu (below). 2. H ighligh t the lo gical dri ve yo u wish to delete and pre ss the Del key o r Alt-D .
FastTrak SX4300, S X8300 User M anual 22 3. Pre ss Ctrl- Y to confirm and com plete log ical driv e del etion. The scr een returns to the Delete LD Menu. Pres s Esc to return to the Main Menu. Controller C onfiguration From the Main Menu s creen, pre ss 4 to d ispla y the Co ntroller C onfigurat ion Option s screen (below).
Chapter 3: FastBuild™ Utility 23 Halt On Error The Ha lt On Error f unction c auses th e FastT rak controlle r to sto p the boot process at the FastT rak BIOS screen when th ere is a p roblem with your l ogica l drive . For exam ple, a di sk dri ve failure causes your log ical d rive to go critical .
FastTrak SX4300, S X8300 User M anual 24 When yo u boot your sys tem, the F astT rak BIOS screen i nforms y ou if there is a critica l or of fline logical d rive. I f you ena bled th e Halt On E rror opti on, your system will sto p booti ng at this point .
Chapter 3: FastBuild™ Utility 25 4. In the Defi ne LD M enu scre en, comp are the number of drives as signed t o the logi cal d rive (T otal Dr v) with the disk drives l isted un der Drive Assignm ents . In the ab ove e xample, t hree drive s are ass igned but only two appe ar .
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27 Chapter 4: Inst alling Sof tware Drivers Follow ing are driver inst allation proc edures for the FastT rak SX4300 and SX8300 RAID Co ntro lle r c ards . Dow n loa d th e l ate st d riv ers from th e Pro mi se T echnology websi te at www .promise.c om .
FastTrak SX4300, S X8300 User M anual 28 Windows Server 2003 Inst all Dri ver During New OS Inst allation 1. S tart the in sta llation: Boot from th e CD-RO M. Press F 6 af ter the message “Press F6 if you ne ed to i nstal l third p arty SCSI or RAID driver” app ears.
Chapter 4: Installing Software Drivers 29 4. U nder Sele ct the device d river you want to i nstal l, cli ck Have Disk... 5. Un der Inst all from Di sk, type A:wnet wnet and click OK. 6. U nder Sele ct the device d river you want to i nstal l, cli ck Next .
FastTrak SX4300, S X8300 User M anual 30 Note: If you need to speci fy any ad dition al devic es to be i nstal led, do so at this tim e. Once all d evice s are spe cifie d, continu e to th e next step. 6. Fr om the Windows Setup sc reen, p ress the En ter .
Chapter 4: Installing Software Drivers 31 3. Clic k on t he Sy s tem ico n . 4. C hoose th e Hardw are ta b, and t hen cl ick the Device Mana ger button. 5. Cl ick th e + in fron t of SCSI c ontrollers . WinXP Promis e FastT rak SX4300/ 8300 (tm ) Control ler should appea r .
FastTrak SX4300, S X8300 User M anual 32 2. In sert the Pro mise Fas tT rak Dri ver diske tte in the A: drive . 3. Under Install Hardware Device Drivers, select Sea rch fo r a s uitab l e dr iver... and cl ick Ne xt . 4. U nder Loc ate Dri ver Fi les, unc heck Flo ppy d isk drives and CD-ROM d rives .
Chapter 4: Installing Software Drivers 33 7. Sc roll down to th e Promise FastT rak SX4300/830 0 (tm) Co ntroller and clic k OK . 8. W hen the Insta ller di splays P romise Fa stT rak SX4300/8300 (tm) Contr oller has bee n foun d, click Done . 9. Cont inu e wi th th e i nstall ati on nor mal ly .
FastTrak SX4300, S X8300 User M anual 34 3. W hen the boot: prom pt app ears on th e bottom o f the scre en, typ e acpi=oldb oot into the lower in put box. 4. Pre ss the le ft Al t key and insert th e FastT rak driver diskette into th e floppy drive .
35 Chapter 5: Con cept s • About FastT rak, below • Introduc tion to RAID, b elow • Choos ing a RA ID Level (page 42) • Other Lo gical Drive F eatures (p age 44) About FastTrak FastT rak SX4300 and SX8300 a re high pe rforman ce RAID Con troller card s that featur e concurr ent dat a chan nel op eration an d onbo ard BIOS .
FastTrak SX4300, S X8300 User M anual 36 RAID 0 – Stripe When a l ogica l drive is strip ed, the rea d and wr ite blo cks of da ta are interle aved betwee n the sec tors of multiple disk dri ves. Perfo rmanc e is incr eased , since th e worklo ad is ba lanced be tween d rives or “members” t hat form the logi cal dri ve.
Chapter 5: Concept s 37 RAID 1 – Mirror When a l ogica l drive is mirrored, identi cal dat a is w ritten t o a pai r of dis k drives , while reads are perform ed in p aralle l. The read s are p erforme d using e levat or seek an d load bala ncing tec hniques where the wo rkload is distribute d in the most ef fi ci ent m an ner .
FastTrak SX4300, S X8300 User M anual 38 RAID 5 – Block Striping with Dis tributed Parity RAID lev el 5 o rganizes dat a across the disk drives o f the lo gical dri ve, and distribu tes p arity i nformation across the disk drives al ong with the dat a blo cks.
Chapter 5: Concept s 39 RAID 10 – Mirror / S tripe Mirror/S tripe combin es both o f the RAID 0 and RAID 1 lo gical driv e types . It can increas e performa nce by re ading an d writing data in p arallel while protec ting dat a with d uplicati on. At leas t four di sk drive s are nee ded for RAID 10 to b e ins talled .
FastTrak SX4300, S X8300 User M anual 40 About Dual Dat a Redundancy One un ique (thou gh rarely occurring) f eature of RAID 10 is dual fault tol erance. In some c ases, two drives can fail simult ane ously an d still m aint ain the i ntegrit y of data .
Chapter 5: Concept s 41 RAID 50 – S triping of Distributed Parity RAID 50 c ombines both RAI D 5 and RAID 0 fe atures . Dat a is strip ed across disks as in RAID 0, an d it use s distrib uted p arity as in RAI D 5. RA ID 50 provi des data reliabil ity , good ove rall perform ance and su pports larger volume s izes.
FastTrak SX4300, S X8300 User M anual 42 JBOD – Single Drive An altern ative to RAID, JBOD cap acity i s equal to the s ize of the di sk driv e its elf. JBOD app ears i n the User In terface as one i ndivi dual driv e. There are no perf ormance o r fault-t olerance features.
Chapter 5: Concept s 43 RAID 1 Recomm ended Applicati ons for RA ID 1 • Account ing •P a y r o l l •F i n a n c i a l • Any appl icati on requirin g very hi gh av ailabilit y RAID 5 Recomm end.
FastTrak SX4300, S X8300 User M anual 44 • Imaging appli cations • Dat abase serve rs • General fileserv er RAID 50 Recomm ended Applicati ons for R AID 50 • Fil e an d Ap pl ic a tio n ser ve.
Chapter 5: Concept s 45 • Choos e a stri pe blo ck si ze equ al to or small er th an the small est ca che b uff er found on any d isk driv e in your logic al drive. A larger value sl ows the logical drive do wn b ecause d isk driv es with smaller cache bu ffe rs nee d more time for mult iple acc esses to fill thei r buf fers.
FastTrak SX4300, S X8300 User M anual 46 S pare Dri ves are a utomat ically a dded to an arra y once a disk me mber o f the array ha s been detected as failed .
Chapter 5: Concept s 47 Expa nsion takes place o n an exis ting Func tional logical drive w ithout dis turbing the exist ing data. While the log ical drive is exp anding, yo u can acces s the data as befor e. When ex pasio n is com plete, yo ur logica l driv e will hav e a lar ger cap acity .
FastTrak SX4300, S X8300 User M anual 48 Ranges of Disk Array Exp ansion There are limit ations to how large y ou can ex pand a logi cal dr ive, depe nding on the siz e of your current logical drive. The curre nt SCSI an d Fibre C hannel HBA c ards and PC Operat ing System s support a 10-byt e LBA forma t.
Chapter 5: Concept s 49 Multipl y the number of blocks by the sector si ze to find th e capa city of a logic al drive : 4,000,00 0,000 blocks x 512 byte s per sec tor = 2 ,048,00 0,000,000 bytes of dat a for a 2TB drive. Note th at you ca nnot c hange the size of the sectors n or can you inc rease t he number of addre ss bloc ks abov e 4 billii on.
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51 Chapter 6: T roublesh ooting & Tip s This se ction is us ed to a ssis t with tro ubles hootin g conf lict s and FastT rak SX430 0 or SX8300 inst allation problems .
FastTrak SX4300, S X8300 User M anual 52 System loc ks up d uring boot up or w hen Wind ows st art s There ma y be a possibl e IRQ con flict with a n ISA ca rd. Identify what IRQs are used by ISA card s, ent er the Moth erboard PC I Setup, an d reserve the IRQ for use wi th ISA.
Chapter 6: Troubleshooting & Tips 53 Powerin g the system off and on once to re set the drive. Als o confirm th at cables are properl y att ached a nd the drive is receivin g power .
FastTrak SX4300, S X8300 User M anual 54 For W ind ow s 20 00, X P an d 2 003 Serv er , Prom is e reco mmen ds a clea n inst all of the Opera ting Syste m. This a ction res tores the MBR and OS boo t record. T his req uires rep artit ioning and forma tting t he drive.
55 Chapter 7: Sup port • Frequ entl y Ask ed Qu es tio ns, below • Con tact T e chni cal Supp ort , page 59 • Limited W arranty , page 61 • Ret urn Pro d uc t f or Repair, page 6 3 Frequently .
FastTrak SX4300, S X8300 User M anual 56 How can I change the resou rces that the F astT rak uses? The Fast T rak SX4300 and SX83 00 are f ully Pn P . This me ans all th e resourc es that it uses are given to it by th e PnP BIOS on the m otherboard.
Chapter 7: Support 57 I alrea dy have an array on a n older Fa stT rak controll er . Can I move tha t array to my new Fa stT rak SX4300 or SX8 300 contr oller? Y es. All F astT rak controlle rs read the arrays the sam e way a nd can be moved from one c ontroller t o anoth er .
FastTrak SX4300, S X8300 User M anual 58 How do I p artition/format my FastT rak SX Series RAID log ical drive? The Fast T rak Controll er represen ts the logic al drive as a sin gle disk drive to your sy stem . Therefore, anyth ing that y ou can do to a s ingle dis k drive y ou can do to a Fas tT rak l ogica l drive.
Chapter 7: Support 59 Contact T echni cal Support Promise T echnica l Support provi des seve ral support op tions for Promise users to acces s informa tion and u pdates . We e ncourage you to use one o f our e lectronic servic es, whi ch prov ide p roduct inform ation u pdates for the most ef ficien t serv ice and sup port.
FastTrak SX4300, S X8300 User M anual 60 Europe, Af rica, M iddle East Germany It aly E-mail Support support@ prom ise-e mea.com Fax T echnical Sup port +31 (0) 40 2 56 946 3 Attention: T echnica l Su.
Chapter 7: Support 61 Ta i w a n China Limited Warranty Promise T echnology , Inc. (“Promise ”) warrants that for th ree (3) yea rs from the time of the del ivery of the produc t to the original e.
FastTrak SX4300, S X8300 User M anual 62 c) i s valid only wh en accom pa nied by a copy of the orig inal p urchase inv oice. d) Is not vali d on sp are p arts , fans, an d power s upplies This w arra.
Chapter 7: Support 63 failure o f the e ssential purpose o f the fo regoing re medy and regardl ess of whethe r Promise has been advised of the p ossibil ity of su ch dam ages. Prom ise is not a n insurer . If you desir e insu rance aga inst suc h damage , you mus t obt ain insuran ce from anoth er party .
FastTrak SX4300, S X8300 User M anual 64 Return ONL Y the specific produc t covered by the wa rranty (d o not shi p cables , manual s, diske ttes, etc.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Promise Technology FASTTRAK SX4300 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Promise Technology FASTTRAK SX4300 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Promise Technology FASTTRAK SX4300 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Promise Technology FASTTRAK SX4300 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Promise Technology FASTTRAK SX4300, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Promise Technology FASTTRAK SX4300.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Promise Technology FASTTRAK SX4300. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Promise Technology FASTTRAK SX4300 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
