Manuale d’uso / di manutenzione del prodotto FastTrak S150 del fabbricante Promise Technology
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F AST T RAK S150 TX4 U SER M ANUAL Versi o n 1 . 3.
FastTrak S150 TX4 Us er Manual ii Copyright © 2003 Promi se Technol ogy, I nc. Copyright by Promise T echnol ogy, Inc. (Promise T echnology ). No part of this manual may be r eproduced or transmitted i n any form witho ut the ex press ed, wr itten permissio n of Promi se Technolo gy.
iii Contents Chapter 1: Introducti on ........................................................................................ 1 FastTrak S 150 TX 4 ...................................................................................... 1 Promise Array M anage ment Utility (PAM) .
FastTrak S150 TX4 Us er Manual iv Existing W indow s ME Installa tion............................................................... 39 Confirming W i ndow s ME Driver Installatio n ............................................... 39 New W indow s NT4.
1 Chapter 1: Intro duction Thank y ou for pur chasin g Promise T echnolo gy’s Fa stTrak S 150 T X4 RA ID controlle r card. T he PC w hich y ou are using ei ther alre ady contai ns FastT rak S150 TX .
FastTrak S150 TX4 Us er Manual 2 Promi se Array Management Utility (PAM) The Promi se Array M anagement (PAM ) utility offer s loc al and remot e managem ent and monitor ing of all FastT rak arrays that ex ist any where on a network.
Chapter 1: Int roduction 3 Key Features and Benefits The follow ing infor mation offers an overview of the major feat ures of y our new Promise F astTrak S 150 TX 4.
FastTrak S150 TX4 Us er Manual 4 Employs the latest Pr omi se PCI Serial AT A ASIC technolo gy Fully suppor ts S erial AT A specificat ions w ith 150 M B/sec timing and CRC e rror-checking at high s peeds. M irroring supports aut omati c backgrou nd rebui lds Fault toleran ce can be restore d automatically without rebo oting.
5 Chap ter 2: Inst alla tion This se ction i s designe d to qui ckly g et your FastT rak S 150 T X4 Serial AT A RAID controlle r card up and run ning using th e defaul t settin gs, w hich w ill be opti mal for most users.
FastTrak S150 TX4 Us er Manual 6 Installing the Fast Trak Card The FastT rak TX 4 Serial ATA R AID card fits into any availab le PCI sl ot on y our PC’s mother board (se e Figure 1, below ): • 32-bit PCI sl ot (mus t be PCI 2. 2 or 2.3 c omplia nt) • The 32-bit portion of a 64-b it PCI slot 1.
Chapter 2: Inst allation 7 Installing the Hard Drives Important If you w ish to in clude your curr ent bootable S erial AT A drive using th e W indow s NT 4.
FastTrak S150 TX4 Us er Manual 8 TX4 FastTra k 150 Figure 2. FastTrak S150 TX4 card 3. Attach the Y -cable power spl itters to the Seria l ATA hard dr ives.
Chapter 2: Inst allation 9 Creati ng Your Disk Array You w ill now use the onb oard FastBu ild™ BIO S utility to create y our array using the attac hed drives.
FastTrak S150 TX4 Us er Manual 10 FastBuild (tm) Utili ty 2.xx (c) 2002-20 05 Promise T echnology , Inc. [Auto Setup O ptions M enu] Optimize Arr ay for: Performance [ Auto Setup Co nfigurat ion ] M ode ................................................
Chapter 2: Inst allation 11 Creating a S ecurity Array with N ew Driv es Use this setting to creat e a Mirrored (R AID 1) array with tw o new hard drive s. If one of the drives ha s data on it, fol low the Creat ing a Securit y Array with an Existing Data Drive proc edure on the nex t page.
FastTrak S150 TX4 Us er Manual 12 Creating a S ecurity Arra y w ith an E xisting Data D rive Use this setting to creat e a M irrored (RAID 1) array with a n ew hard driv e and an ex isting drive w ith data and/or the bootab le syste m drive in y our system.
Chapter 2: Inst allation 13 Source Dis k Channel:ID Drive M odel Capacity (MB) ----- ----- ----- Target Dis k Channel:ID Drive M odel Capacity (MB) ----- ----- ----- [Please Sele c t A Source D isk] Channel:ID Drive M odel Capacity (MB) 1 : SEAGATE S380023AS 80024 2 : SEAGATE S380023AS 80024 [ ↑ ] Up [ ↓ ] Dow n [ESC] Ex it [Ctrl-Y] Save 4.
FastTrak S150 TX4 Us er Manual 14 Creating a Securit y Arra y with Quick Initial ization Use this setting to creat e a M irrored (RAID 1) array with one or two ex isting hard drives cont aining data that you do not w ant to keep. T his met hod creat es a mirrored arr a y and erases t he first data block from y our existi ng drive s.
15 Chapter 3: Using Fas tBuild C onfigura tion Utilit y The FastBu ild Confi guration Utility offers several m enu ch oices to create and manage t he driv e array on the Promise F astTrak S150 T X4 R AID Control ler card.
FastTrak S150 TX4 Us er Manual 16 If your array g oes Offline, contact Promise T echni cal Suppor t for assi stance. See Appendix B. Navigating the FastBuild Setup Menu W he n usi ng the menu s, these.
Chapter 2: G etting St arted 17 Creating Array s Automatica lly The Auto Setu p (1) se lection from th e M ain Menu can intuitively help create your disk array. It w ill assign all availa ble drives appropri ate for th e disk array you ar e creat ing.
FastTrak S150 TX4 Us er Manual 18 Note FastTrak S 150 TX4 permit s str iped arrays usi ng 1, 2, 3 , or 4 drives atta ched in Auto Setu p mode. Under the Se curity setting, F astT rak S150 T X4 permit s two drives t o be use d for a single Mirrored array or four driv es to be use d for a M irrored/Striped array i n Auto Setup.
Chapter 2: G etting St arted 19 Using a Hot Spare Dr ive If a third dr ive is attach ed and is not assigned to a mirrored tw o-drive disk array (one opti mized f or Security), it will be re cognized a s a spare drive. Such a drive is immedi ately used as a stan dby replace m ent.
FastTrak S150 TX4 Us er Manual 20 Viewing Drive Ass ignments The View Drive Assignme nts (2) option in the M ain Menu display s whether drives ar e assi gned to a disk a rray or are unassi gned. Under the As signment colu mn, drives are labeled w ith their a ssigned disk array or show n as Free if unass igned.
Chapter 2: G etting St arted 21 Manuall y Creating an Arr ay The Define Arr ay (3) option from the M ain Menu allow s users to begin the process of manually defin ing the driv e element s and RAID l evels for one or multipl e disk arrays atta ched to FastT rak S150 TX 4.
FastTrak S 150 TX 4 Us er Manual 22 Selecting A rra y T ype 1. Under the D efiniti on sectio n of this menu, highlight t he Array # for w hich you want to as sign a RAID l evel.
Chapter 2: G etting St arted 23 Gigaby te Boundary The G igabyte Boundary featur e is design ed for mirrored arra ys (RAID 1 or RA ID 0+1) in w hich a drive has failed and the user cannot replace the drive w i th the same capa city or larger .
FastTrak S150 TX4 Us er Manual 24 Creating a Strip ed A r ray As descr ibed in the Driv e Assignme nts Option se ction above , if you sel ected a performan ce array , follow the direction s here. 1. Set the Strip e Block size. 64 KB is the d efault. 2.
Chapter 2: G etting St arted 25 A d ding Fault Tolerance to an Existing Driv e FastTrak S 150 TX4 w ill create a mirr ored array u s ing an existing sy stem drive with data. Y ou must assig n the ex isting drive and another driv e of same or larger capacity to the M irroring array.
FastTrak S150 TX4 Us er Manual 26 Source Dis k Channel:ID Driv e Model Capacity (M B) Target Dis k Channel:ID Driv e Model Capacity (M B) [Please Selec t A Source Disk] Channel:ID Drive M odel Capacity (MB) 1 : SEAGATE S380023AS 80024 2 : SEAGATE S380023AS 80024 [ ↑ ] Up [ ↓ ] [ESC] Ex it [Ctrl-Y] Sav e 4.
Chapter 2: G etting St arted 27 Array has b een created. <Press Any Key to Reboot> 8. Press any key t o reboot t he system . Creating a Ho t Spare Dri v e for Mirrored A rra y s For automa tic reb uilds o f a mir rored array , attach a spare drive to the FastTrak S150 TX 4.
FastTrak S150 TX4 Us er Manual 28 Deleti ng an Array The Delete Arr ay (4) Menu opt ion allows for deletio n of di sk a rray assign ments. This is not the same a s delet ing data fro m the driv es the mselv es. Important If you de lete an array by ac cident, imm ediately d efine a new array identical to one y ou delet ed.
Chapter 2: G etting St arted 29 FastBuild (tm) Utili ty 2.xx (c) 2002-2005 Promi se Technol ogy, Inc. [ Define Array Menu ] Array No RAID M ode Total Drv Capacity (M B) Status Array 1 Stripe 2 160048 .
FastTrak S150 TX4 Us er Manual 30 Rebuil ding a Mirrored Arr ay The Rebuil d Array (5) Menu o ption ca n be used to recover from a n error in a mirrored d isk array. Y ou will receiv e an error message w hen booting y our system fro m the FastTr ak BIOS.
Chapter 2: G etting St arted 31 FastBuild (tm) Utili ty 2.xx (c) 2002-2005 Promi se Technol ogy, Inc. [ Rebuild Array Menu ] Array No RAID M ode Total Drv Status Array 2 M irror 2 Critical Stripe Blo .
FastTrak S150 TX4 Us er Manual 32.
33 Chapter 4: Inst alling So f tw are Drivers Following are driver in stallat ion procedur es for the W in dows operat ing systems that supp ort the Fa stTrak S1 50 T X4 Controller. T he FastTra k TX 4 software drivers f or W indow s are includ ed on the driver d iskette.
FastTrak S150 TX4 Us er Manual 34 New Windows XP Installa tion The follow ing details the instal lation of t he FastT rak TX 4 drivers while install ing W in dows X P. 1. Start the in stallat ion: • Floppy In stall: B oot the comput er with the W indow s XP installatio n diskett es.
Chapter 4: Installing S oftware Drivers 35 Existi ng Windows XP Install ation After insta lling t he FastT rak S150 T X4 card and reb ooting y our system, W in dows X P setup will sh ow a “Found New Hardware” dialo g box . Under W in dows X P, “Mass Storage Control ler” will b e disp layed.
FastTrak S150 TX4 Us er Manual 36 New Windows 2000 Installation The follow ing details the instal lation of t he FastT rak TX 4 drivers while install ing W in dows 20 00. 1. Start the in stallat ion: • Floppy In stall: B oot the compu ter with the W indow s 2000 inst allation diskett es.
Chapter 4: Installing S oftware Drivers 37 Existing Wi ndows 2000 Installation After insta lling t he FastT rak S150 T X4 card and reb ooting y our system, W in dows 20 00 setu p will s how a “N ew Hardw are Found” dial og box . Under W in dows 20 00, “PCI M ass Storage Con troller” w ill be display ed.
FastTrak S150 TX4 Us er Manual 38 New Windows ME Installati on The follow ing details the instal lation of t he FastT rak TX 4 drivers while install ing W in dows M E. 1. Install t he FastT rak TX4 contr oller card int o your system. 2. Install W indow s ME fully .
Chapter 4: Installing S oftware Drivers 39 Existi ng Windows ME Installa tion The follow ing sectio n detail s the in stallation o f FastT rak TX 4 drivers on a system that has W indow s ME already install ed and ru nning.
FastTrak S150 TX4 Us er Manual 40 New Windows NT4.0 Installati on The follow ing details the instal lation of t he FastT rak TX 4 drivers while install ing W in dows N T4.0. 1. Start the sy stem installati on by boot ing from the W indow s NT disk: • Floppy i nstall: boot th e syst em w ith the W i ndow s NT insta llation diskett es.
Chapter 4: Installing S oftware Drivers 41 Existi ng Windows NT4.0 Installation The follow ing sectio n detail s the in stallation o f FastT rak TX 4 drivers on a system that has W indow s NT4.
FastTrak S150 TX4 Us er Manual 42 New Windows 98 Installation The follow ing sectio n detail s the in stallation o f the Fa stTrak T X4 driv ers while install ing W ind ows 98. 1. Install t he FastT rak S150 TX 4 controller car d and configure the hard drive(s), partition and format y our har d drive(s), if necessary .
Chapter 4: Installing S oftware Drivers 43 Existi ng Windows 98 Installa tion The follow ing sectio n detail s the in stallation o f FastT rak TX 4 drivers on a system that has W indow s 98 already insta lled and run ning.
FastTrak S150 TX4 Us er Manual 44.
45 Chapter 5: Disk Arra y Concep t s About FastTrak S150 TX4 FastTrak S 150 TX4 is a high p erformance Seri al ATA/Ultra A TA RAID controll er card that f eatures co ncurrent data chan nel operatio n and on board BIOS.
FastTrak S150 TX4 Us er Manual 46 Disk Arr ay Terms Disk A rray Description A disk arr ay is forme d from a group of two or more di sk drive s that appear to th e system as a single dr ive. The advantage of an array is to prov ide better throughput performa nce and /or data faul t tolerance.
Chapter 5: Disk Array Concepts 47 About RAID Levels Striping (RAID 0) Reads and w rites sector s of data i nterleaved b etween multi ple drive s . W h en any disk memb er fails, it affe cts th e entire arr ay. Perfor mance is better than a sing le drive si nce the workload is balance d between the array members.
FastTrak S150 TX4 Us er Manual 48 Mirroring (RAID 1) W ri tes du plicate dat a on to a pair of drives whil e reads are per formed in parallel. ATA RA ID 1 is fault t olerant b ecause e ach drive of a mirrored pair is install ed on separate ID E channe ls.
Chapter 5: Disk Array Concepts 49 Striping / Mirroring (RA ID 0+1) A combin ation of RAID 0 and RAID 1 arrays. It c an increase performan ce by reading a nd writing data in par allel w hile protectin g data w ith dupl ication . A minimu m of four drives are r equired.
FastTrak S150 TX4 Us er Manual 50 A b out Dual Data Redundanc y One unique (t hough rarely occurring) feature o f RAID 0+1 is dual fault toleran ce. In some cases , two driv es can fail si multane ously y et the array still maint ains the integrity of data.
51 Chapter 6: T roubleshootin g & Tip s This se ction i s used to a s sist w ith troubleshooting conflicts and FastT rak S150 TX4 insta llation problem s. Also refer to the READM E.TXT file on the F astTrak S150 TX 4 driver and utility diskette for more recent i nformation a s well as the PromiseOnl ine services listed i n Appendix B.
FastTrak S150 TX4 Us er Manual 52 Sy stem CMOS Issues Set Motherboard C M OS Boo t sequence t o boot to Fa stTrak S15 0 TX4 On some M otherboard BIOS, i t is nec essary to set the Bo ot sequen ce to SCSI, A:, C: sinc e the Prom ise car d is identi fied as a SCSI card.
Chapter 6: Troubleshoot ing & Tip s 53 Drive-Related Errors Critical Array Status Error Reported during Boot If a criti c al st atus error messa ge appears on the FastT rak S1 50 TX4 BIOS startup s creen for a m irrored a rray (see below ), there is a drive in the array that has fail ed or is not res ponding.
FastTrak S150 TX4 Us er Manual 54 Unable to Partition or Format A rra y This co ndition may o ccur w hen the Reserve Se ctor of o ne of the dr ives h as become corrupt or bad. Rem oving the R eserve Sect or will re medy any iss ue related dir ectly to a B ad Reser ve Sector.
Chapter 6: Troubleshoot ing & Tip s 55 Array Constantly Goes Into Critical or Offline Mo de During Reboot See Unable t o Partition or F ormat array , above. Cannot Rebuild Mirrored (RA ID 1) Arra y See Unable t o Partition or F ormat array , above.
FastTrak S150 TX4 Us er Manual 56 Operating Sy stem-Related Issues Different driv e lettering und er W indow s NT This may happe n when us ing a SCSI car d in addition to the Promise card. W in dows NT does not ne cessarily load th e driver for t he boot dev ice contro ller first.
Chapter 6: Troubleshoot ing & Tip s 57 “No Hard D rives Fou nd” Message A ppears D uring CD-R OM Install of Windows NT, 2000, or XP The F6 key was not pressed at the a ppropriate time.
FastTrak S150 TX4 Us er Manual 58 Performance Tips Here are so me tips that may optimize perf ormance in a RAID 0 str iped array. If you are u sing an aud io/video- editing card, w e also reco mmend review ing your card’s d ocume ntation f or addit ional infor mation.
Chapter 6: Troubleshoot ing & Tip s 59 Change Setting of PCI Bus Utilizatio n Certain bran ds of video ca pture cards can produce a glit ch on play b ack of .
FastTrak S150 TX4 Us er Manual 60.
61 A pp endix A : Fr equentl y A s ke d Questio ns This se ction list s freque ntly as ked quest io ns involving pre-in stallation, driv e issues, in stallation, and po st-instal lation.
FastTrak S150 TX4 Us er Manual 62 Q: How does the FastT rak S150 TX4 RAID control ler provide storage and/ or data prote ction w ith their arr ays? A: FastTrak S 150 TX4 impl ement s three differe nt .
Appendix A: FAQs 63 Q: Can I take a drive use d in a Fa stTrak S150 T X4 array and acces s it dir ectly with a differ ent control ler, such as the one i ntegrated on the motherboar d? A: Only Single- drive striped (R AID 0) and M irrored (RAID 1) arr ay configura tions a llow the driv e(s) to be acces sed ind ividually on another controlle r.
FastTrak S150 TX4 Us er Manual 64 Installation Issues (Capacity , Booting) Q: W hy ar e some drive s recogn ized by the FastTrak S15 0 TX 4 Array Setup utilitie s with on ly partial capacity? A: Some .
65 A pp endix B: T echnical Suppor t Promise T echnical Su pport prov ides severa l support opt ions for Promise u sers to acce ss infor mation and upd ates. W e e ncourag e you t o use one of o ur electroni c servic es, which prov ide product i nformati on updat es for the most efficien t service and support.
FastTrak S150 TX4 Us er Manual 66 Pacific Rim Sale s Office E-mail Supp ort support@pro m ise. com.tw Fax Technical Support +886-3-578-2390 Attention: T echnical S upport Phone Tec hnical S upport +886-3-578- 2395 (Ext. 8870) 9:00-6:00p m Taiwan T ime If you w i sh to wr ite us f or support: Promise T echnol ogy, Inc.
Appendix B: Technical Sup port 67 Limited Warranty Promise T echnology , Inc. (“Pr omise”) w a rrants tha t for Three (3) year s from the time of t he deliv ery of the pr oduct to the origina l en.
FastTrak S150 TX4 Us er Manual 68 No other do cument, statem ent or represe ntation may be reli ed on to vary the terms of t his limit ed warranty. Promise’ s sole res ponsibility w ith respect t o .
Appendix B: Technical Sup port 69 Returning Pr oduct for Repair If you su spect a product i s not working pro perly, or if you have any quest ions about yo ur product, c ontact ou r Technical S upport.
FastTrak S150 TX4 Us er Manual 70.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Promise Technology FastTrak S150 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Promise Technology FastTrak S150 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Promise Technology FastTrak S150 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Promise Technology FastTrak S150 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Promise Technology FastTrak S150, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Promise Technology FastTrak S150.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Promise Technology FastTrak S150. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Promise Technology FastTrak S150 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
