Manuale d’uso / di manutenzione del prodotto RAS200A del fabbricante Polycom
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Polycom RAS200A Administrator ’ s Guide V ersion 1.0.0 August 2006 P/N 3725-18101-001B.
Trademark Informati on Polycom®, the Polycom logo design, SoundS tation®, SoundS t ation VTX 1000®, ViaVideo®, ViewS t ation®, and Vo r t e x ® are registered tradema rks of Polycom, Inc.
Contents iii Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Documentation Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -v Conventions . . . . . . .
Administrator’s Guide iv Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1.
v About This Guide This document, Polycom RAS200A Administrator’s Guide , describes how to configure, maintain, and troubleshoot er rors for the Polycom RAS200A server.
Polycom RAS200A Administrator’ s Guide vi Contacting Polycom T echnical Support For additional help, contact your Polycom Administrator or Polycom Technical Support at one of the following: • 1-800-POLYCOM • 408-474-2050 • techsupport@polycom.
1 - 1 1 Overview of Polycom RAS200A The Polycom RAS200A server provides a video conferencing management application that enables video commu nications in point-to-point and multipoint video conferences.
Administrator’s Guide 1 - 2.
2 - 1 2 Configuring the Polycom RAS200A This chapter describes how to configure the Polycom RAS200A. Logging In You access the Polycom RAS200A thro ugh Micros oft Interne t Explorer. T o access the Polycom RAS200A 1. Launch Internet Explorer. 2. Type the IP address of the syste m in the Address line, and press En ter .
Administrator’s Guide 2 - 2 Figure 2-1 Login Screen T o log out of Polycom RAS200A >> Click the red arrow, , in the upper-right corner of the screen. Entering Licensing Information The Polycom RAS200A server includes a tr ial license for 50 seats, which allows you to start using the product immediately.
Configuring the Polycom RAS200A 2 - 3 7. When the license number appears, record it. __________-_____ _____-_________-_______ ____ __________-_____ _____-_________-_______ ____ T o enter the license number in Polycom RAS200A 1. Go to System Setup > Li censing .
Administrator’s Guide 2 - 4 Figure 2-3 Ch ange Password Screen V iewing or Changing Profiles The Polycom RAS200A uses a profile to create conferences on the MGC and can create a profile automatically when you add an MGC to the Polycom RAS200A. Note: You can only view or change the profile name.
Configuring the Polycom RAS200A 2 - 5 Figure 2-4 Profiles Screen Changing System Settings You can modify Polycom RAS200A system settings. T o change Polycom RAS200A settings 1. Go to System Setup > Sy stem Settings . 2. On the System Settings screen, enter required changes and click Update .
Administrator’s Guide 2 - 6 In this screen, you specify the following informati on: Setting up MGC Devices To monitor and manage MGC devices, you must add them to the Polycom RAS200A server. T o add MGC devices 1. Go to Directory Setup > Devi ces .
Configuring the Polycom RAS200A 2 - 7 Figure 2-6 List of MGC Devices Scre en 2. Click Add . The Add Device screen appears. Figure 2-7 Add Device Screen 3. In the Device Name field, e nter the name of the MGC. 4. In the IP Address field, e nter the IP address of the MGC con troller.
Administrator’s Guide 2 - 8 5. In the Admin User ID field, enter th e administrative user’s login ID for the MGC. 6. In the Password field, enter the passw ord of the administrative user for the MGC. 7. In the Priority drop-down list, select High, Medium, or Low.
Configuring the Polycom RAS200A 2 - 9 Deleting MGC Devices When you no longer use a specified MGC, you can dele te it from your network. T o delete MGC devices 1. Go to Directory Setup > Devi ces . 2. In the Li st of Devi ces screen , select the device you wa nt to rem ove and click Delete .
Administrator’s Guide 2 - 10.
3 - 1 3 Maintaining the Polycom RAS200A This chapter describes how to maintain the Polycom RAS200A server. Shutting Down the Server If you need to shut down the Polycom RAS200A system, turn off the power with the button on the front panel or use re m o t e a c c e s s t o s h u t d o w n t h e s e r v e r gracefully.
Administrator’s Guide 3 - 2 2. Click Reset Server . A confirmation message appears asking whether you want to reboot the server. The following warning message appears.
Maintaining the Polycom RAS200A 3 - 3 — If you ordered a CD-ROM, insert it in the CD drive. The insta llation process should start automatically. 2. Follow the on-screen inst ructions in the Installa tion wizard to complete the upgrade installat ion.
Administrator’s Guide 3 - 4 T o start th is utility >> On the server’s d esktop, double-click the RAS200ABackupRestore.exe file. The Polycom RAS200A Backup and Restore U tility dialog box appears. The top half enables you to back up the databas e.
Maintaining the Polycom RAS200A 3 - 5 4. If an error message appears, retr y the backup procedure. 5. If the error message reappears, contac t Polycom Technical Support. Restoring the Database Before you start the restoration process, co mplete the following: • Lock the database to prevent access during the restoration process.
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4 - 1 4 T roubleshooting This chapter describes how to troubleshoot problems on the Polycom RAS200A server. Checking the Server S tatus On the Login screen, make sure the stat us of the Polycom RAS200A system is “Ready.” If the status is “Not Ready,” click the Status link.
Administrator’s Guide 4 - 2 Figure 4-1 Polycom RAS200A Failure Viewer Utility Screen 2. The default path for the log file appears in the Input Log File field. To select a different input log fi le, click Browse . 3. Enter the requested information in the Filtering Options section.
Administrator ’ s Guide Index–1 Index B backup and restore utilit y 3-3 C changing the password 2-3 contacting Polycom Technical Support -vi conventions in documentation -v creating conferences 2-.
Index Index-2.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom RAS200A è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom RAS200A - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom RAS200A imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom RAS200A ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom RAS200A, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom RAS200A.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom RAS200A. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom RAS200A insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
