Manuale d’uso / di manutenzione del prodotto IP 501 del fabbricante Polycom
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M e n u V o i c e M a i l D o N o t D i s t u r b H o l d D e l S e l F o r w a r d C o n f e r e n c e T r a n s f e r C a l l L i s t s S p e e d D i a l T i m e & D a t e R e d i a l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S 9 W X Y Z 0 O P E R * # 2 A B C User Guide SoundP oint ® IP 501 SIP 2.
Contents Introduction ............................................... 1 Par ts List ................................................... 1 Installing SoundPoint ® IP 501 SIP .................. 2 Connecting Network and Power Source ....................
Shared Lines ........................................................................ 15 V oicemail ............................................................................. 16 Distinctive Ringing / Call T reatment ................................
1 Thank you for choosing the SoundPoint ® IP 501 SIP , a full-duplex, hands-free phone. This unit pro vides business telephony features and functions such as Multiple Call Appearances, Call Hold, T ransfer , and Conference over an IP network. In this User Guide, you will find ev erything you need to quickly use your new phone.
2 Installing SoundPoint ® IP 501 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point ® IP 501 SIP phone. If you require additional information or assistance with your new phone, please contact your sys- tem administrator .
3 LAN PC HEADSET HANDSET Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone.
4 Line/Speed Dial Keys Use these keys to activate up to three lines or speed dials that can be assigned to your phone. Speakerphone Microphone Mute Headset Feature Keys Access important features using these keys.
5 F eature K ey Description H o l d D e l S e l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C Ho ld De l Se l Me nu Me ssa ges D o N o t Di s t ur b ABC 2 1 DEF 3 5 .
6 Using SoundPoint ® IP 501 SIP Placing a Call Using the Handset: 1. T o obtain dial tone, pick up the handset. 2. Dial the desired number . See also Headset Memory Mode.
7 Ans wering a Call Using the Handset: Pick up the handset. Press H o ld D e l S e l C o nf e r en c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o ld D e l S e.
8 General Key Use T o navigate through menus and to enter data, these are useful tips: 1. Use H ol d D el S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ R S 9 WX Y Z 0 OP E R * # 2 AB C Hol d Men u M.
9 1. During a call, press H o l d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Hol d Del Sel Men u Mes sag es D o No t D i s t ur b ABC 2 1 DEF 3 5 4 MNO JKL .
10 Y ou can configure your phone so that all incoming calls are forwarded to another party (known as static forw arding). Y ou can also forward calls while the phone is ringing (known as dynamic forw arding). All incoming calls can be forwarded to another party while Do Not Disturb is enabled on your phone.
1 1 T ime and Date is clearly displayed on the SoundPoint ® IP 501 SIP phone. If the phone cannot obtain a time and date from the server , the display will flash. Contact your system administrator if either time or date is incorrect. Y ou have control o ver the format of the display and can turn it off.
12 Call Lists A local list of calls missed, receiv ed, and placed is maintained by the phone (up to 100 for each). Press H o l d D e l S e l C o n f e r e nc e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U .
13 2. Press Add to enter another contact into the phone’ s database or high- light an existing entry then press Edit . 3. Enter first and/or last name from the keypad. Press the 1/A/a soft key to select between numeric and upper/lower case alphanu- meric modes.
14 Y our SoundPoint ® IP 501 SIP can support up to three lines, each associated with its own line k ey . Lines can be configured for priv ate or shared lines. T ypically , the top-most line key is reserved for the principal Directory Number (DN) of the phone.
15 Multiple Call Appear ances Each line on the phone can be configured to hav e one or more call appearances. This is useful if there is an activ e call and an incoming call arriv es on the same line. In the example sho wn, extension 9301 is in an outbound call with 9304.
16 * V oice Mail is an optional featur e configur ed on the server and may not be supported on your particular system. Contact your system adminis- trator to find out. † Scr een options may vary with server-based application. V oice Mail can be accessed with a single ke y press.
17 Multilingual Suppor t (Localization) Many languages are supported by the phone. T o change language: 1. Press H ol d D el S el C on f er e nc e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 .
18 T ext Messaging Y ou can send and receive T ext messages on their phone. SIP Instant (T ext) Messag - ing is supported in real-time. YRecei ved messages will be indicated by a flashing Message W aiting Indicator LED on the front of the phone and optionally a visual notification on the display .
19 5. Press the Save soft key or Cancel to abandon the change then press H o ld D e l S e l C o nf e r en c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o ld D .
20 No Dial-T one T roubleshooting V erify power is correctly applied to the SoundPoint ® IP 501 SIP phone: • Check that the display is illumi- nated. • Make sure the LAN cable is insert- ed properly at the rear of the phone (try unplugging and re-inserting the cable).
21 Display shows “Netw or k Link is Down” V erify LAN cable is properly connected: • Check termination at the switch or hub (furthest end of the cable from the phone). • Check that the switch or hub is operational (flashing link/status lights) or contact your System Administrator .
22 Installation must be performed in ac- cordance with all relev ant national wiring rules. L ’Installation doit êtr e exécutée confor- mément à tous les r è glements nationaux applicable au filage électrique .
23 may be new or reconditioned. Polycom is expected to warrant an y replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichev er is longer .
24 LIMIT A TION OF LIABILITY . T O THE FULL EXTENT ALLOWED BY LA W , POL YCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY , WHETHER B ASED IN CONTRA CT OR TOR T (INCLUDING NEGLIGENCE), FOR INC.
25 Permission is hereby granted, free of charge, to an y person obtaining a copy of this software and associated documenta- tion files (the “Software”), to deal in the Software without restrictio.
Polycom, Inc. 4750 W illow Road Pleasanton, CA 94588-2708 USA ©2007 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom IP 501 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom IP 501 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom IP 501 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom IP 501 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom IP 501, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom IP 501.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom IP 501. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom IP 501 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
