Manuale d’uso / di manutenzione del prodotto 3725-32870-002 del fabbricante Polycom
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6 . 0 .0 | Apr. 20 10 | 3 725 -3 2870 -00 2 Polycom ® R SS ™ 4000 System User Guide.
© 20 10 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document m ay be reproduc ed or tran smitted in any form or by any means, electronic or mechanical, for any purpose, without the express wri tten permission of Polycom, Inc.
Po l yc o m ® R SS ™ 40 00 Us er G u id e i Content Polycom® RSS™ 4 0 00 Intr oduc t ion ············································ 1 -1 Over view .
Content ii A dmini strat or Conf igurat io n ································ ··················· 4- 1 Recor ding Templ ate s ···········.
Po l yc o m ® R SS ™ 40 00 Us e r G ui d e ii i Sys tem Management ······················································· 4- 25 Sys tem C o n.
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P oly c om S ol u ti o n S upp o rt Se rv ic e s Pol y com Im pl em enta tio n and Mai ntena nce ser v ic es p rov id e su p p ort for Polycom s olution components only.
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1-1 1 P olyc om® R SS™ 4 000 Int rodu ction Over v iew Pol y com ® RSS ™ 40 0 0 Record ing a nd S t rea mi n g Ser ver is a w eb ser ver tha t enabl es y ou t o eas il y per for m r eco rding , live stream ing, s tream media pr oces si ng an d m ul ti med ia ar chiv ing , as needed .
Chapter 1 – P ol ycom® RSS™ 40 00 Int r od uc t io n 1-2 Figur e 1 -1 Polycom® RSS™ 4000's App l ication in the Vi deo Conferenc e Network Sys tem Hardware Installa t i on Gen eral S afet.
Po l yc o m ® R SS ™ 40 00 Us e r G ui d e 1-3 Install the S ystem 1 Place the Polycom® RS S ™ 40 00 u nit on a stable flat surface in th e sel ected l o ca tio n. 2 Inser t ea ch p ow er cord con nect or i nto t he r ea r o f the u nit and c onne ct each t o an a p pr op ri at ely ra ted sock et ou tlet .
Chapter 1 – P ol ycom® RSS™ 40 00 Int r od uc t io n 1-4 displa ys the product activation pa g e, pr ompting you to enter a product activation key . 1 Enter the foll owing website address in th e address bar of the brow s er: http://po r tal. po ly co m.
Po l yc o m ® R SS ™ 40 00 Us e r G ui d e 1-5 4 (Optional) Sel ect a lan g ua g e for the W eb int erfa ce fr om t he Select lan g u ag e lis t in the to p rig ht of the p ag e . 5 On the Login pag e, ente r the adm inistrator ’s username an d passwo rd, and then cl ick th e Log I n button.
Chapter 1 – P ol ycom® RSS™ 40 00 Int r od uc t io n 1-6 To change IP address via RS -232 C onsole o r Tel net: 1 Co nnect y ou r P C to th e RS 232 port of the Polyco m ® R SS™ 4000 with a serial port cable and activate the console port (115200 ， 8bits).
Po l yc o m ® R SS ™ 40 00 Us e r G ui d e 1-7 3 Click U pdate and a dialo g box will pop up, in whic h y ou should confirm to restart the sys tem to app l y the setting.
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2-1 2 B as ic O perations I ntr oduc ti on t o t he W e b Use r In terf ac e R un t he Web br ows er on y o ur com pu t er. E nter http s:/ /<sy ste m IP ad dr ess> in the address bar and then p ress Enter to displa y Web login pa ge of Polycom® R S S™ 4000 system.
Chapter 2 – 1B Basic Operations 2-2 User P erm issio ns You can log in to the W eb UI as an administrator or a u s er. The following table shows user permis sions at different permission levels afte.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 2-3 Sizing the Pane Move t he m ou se p oi nter to th e bord er of t he p a ne; whe n the p oint er t ur ns into , drag the borde r to chan ge th e width of the pane while holding down the le ft mou se button.
Chapter 2 – 1B Basic Operations 2-4 Param eter Descriptio n VRR Nam e Click the Select button to select a v irtual recording roo m (VRR) to be us ed for r ec ordi ng. Y ou c an use the bu il t - in default VRR. V RR i s the ba s is of recordi ng, and determines t he recordin g policies.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 2-5 3 Choos e Media>Arch iv es at the u p p er p ar t of t he Web U I to acces s the ar chiv es p a g e. 4 S elect t he ar ch iv e t o be pl ay ed b ack from the archives list, the n click the Play button in the Arc hive Det ails p ane on th e rig ht side to play back the file s .
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3-1 3 Ordinary User Conf i g ur at ion This chapter mainly describe s Web co n figur ations that ordinary u sers should set after logg ing into the Polycom® RSS ™ 4000 s y stem . F or ad m inistrator us ers , see C ha pt er Ad m ini s tr ator C onf i gur ati on .
Chapter 3 – Ordinar y User Configurati on 3-2 To change pass wo rd: 1 Click Change My P assw o rd in the A C T I ON S a rea on t he left si de of t he pa g e. 2 In the popu p pas swor d sett ing box, enter you r old pas s word, y ou r new password, c onfirm password, and then click OK .
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 3-3 Modifying a VRR Y ou ca n m od ify s ever al pa ram eters of y o ur own VR R. To mo dify a n ex isting V RR: 1 Click V RR>V RRs in the menu bar at the top of the p ag e.
Chapter 3 – Ordinar y User Configurati on 3-4 The fo llowi ng list is the allowed list. All - user group (Al l_U ser s) a nd th e VRR owne r are included in the allowed list of VR R by default. 5 Either double - click a n item to be a llo wed in the selection list, or click that item and click the Add button to add it to the allo we d list.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 3-5 In the l is t, y ou ca n s ear ch, s or t an d refr es h ar c hiv es . F o r s peci fic i nst ru cti ons , see L ist Sort ing, Searc hing, a nd Re freshing .
Chapter 3 – Ordinar y User Configurati on 3-6 To d o wnload an archive: 1 Click Media>Archiv es in the menu bar at the top of the page. 2 In the ar chives list, sele ct the archive to be downloaded. 3 Click A r chiv e F iles a t the right bottom of th e pag e to e xpand its prope rty pan e.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 3-7 ― To au thoriz e a us er to edi t, check for that user in the allow ed list. Both add and delete op erations supp ort the Windows standard multip le - select o per at ion. 6 Click OK to com pl ete the s etu p .
Chapter 3 – Ordinar y User Configurati on 3-8 Vi ewin g Liv e St ream ing V ideo When the s ys tem starts live stream in g , y ou can view the v ideo be ing live streamed in real time on the Live Streaming pa g e. To vie w live stre am ing in p rogress: 1 Click Media>Live Stre aming in the menu bar at the top of th e pag e.
4-1 4 A dminis tr at or Configurat ion With full Web c onfiguration ma nagement perm issions, a dministra tors can view all recordin gs and live streaming videos, configur e all functio ns , and monitor and maintain the sy stem. This chapter mainly introduce s Web conf ig ur ation s designed f or adm inistrators.
Chapter 4 – Admini strator Configurat ion 4-2 2 Click A dd in the A C T I O NS a rea on t he left o f the p ag e. 3 In the ne w template pa ge that opens y ou can con fig ure the follow ing pa ra m eter s: Ta b le 4 -1 Defini ng T e mpl ate P ara m eters Param eter Descriptio n Nam e Specifie s a unique na m e to i dent i fy this template.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4-3 Vi r tua l Rec ordi ng Ro om (VR R) A Vir tu al Reco rdi ng R oom (VRR ) is cr eated bas ed o n recor din g tem p lat es . It defin es v a rio us reco rdi ng - rela ted param eters, which are t he basis of all kinds of reco rdi ng s .
Chapter 4 – Admini strator Configurat ion 4-4 Param eter Descriptio n Recording I m m ediate ly I f thi s opti on is sel e c ted, t he s ys t em wi ll immediately s tart recording on c e you conne c t to the VRR. I f dese l ected, y ou may need to m anually start r ec ord ing through th e W e b UI or the endpoint interface.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4-5 To d ial in V RR thr o ugh a n endpo int's r emo te contr ol: • If the P oly co m® R S S ™ 40 00 a nd t he end poi nt a re bot h r egi st ered to a g at ek eeper , t he di al - in num ber is [RSS E.
Chapter 4 – Admini strator Configurat ion 4-6 To e dit or d ele te a created c hannel: 1 Click V RR>Cha nnels in the menu bar at the to p of the page. 2 Click the channe l e ntry to be e dited i n the c hanne l list. 3 In the ACTI ONS ar ea o n the l eft s ide o f th e p a g e, cl ick Edit or Dele te to m odif y or d elete t he chan nel.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4-7 A rc hi ve s and Liv e St reaming While operations in this section are basically the sam e for administrators and ordinary u sers, the differe nce l ies in their rights.
Chapter 4 – Admini strator Configurat ion 4-8 R eferr ing to the a bove t abl e, y ou ca n eas y ca lcul at e the nu m ber of liv e st rea m s s upp ort ed by th e sy s tem i n concret e scen ar ios . T ak e a S ma ll m odel sy stem that supports four resources.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4-9 Param eter Descriptio n Using the fol lowi ng I P Address Select thi s option to u se the stati c I P address. Y ou may need to m anually enter the I P addre s s, subnet m ask, and gatew ay I P addres s .
Chapter 4 – Admini strator Configurat ion 4- 10 Param eter Descriptio n Syste m Prefix /E164 Sets the E.164 nu mber for the syste m . Syste m H.323 Alias S ets the H.3 23 alias for the s yste m . 3 Click U pdate and a dial o g box w ill p op up , in which y ou s hould conf ir m to restart the sys tem to app l y the setting.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 11 Param eter Descriptio n Au dio / Vi d eo Specify t he priority for audio and v ideo IP packets. T he recomm ended prior i ty is 4 for audio an d v id.
Chapter 4 – Admini strator Configurat ion 4- 12 Ta b le 4 - 10 Desc ript i on for User L i st Inf or m ation Param eter Descriptio n U s e r ID User I D used for W eb l ogin. F ull N a m e User full na m e. D o m ai n User do m ain. LO CAL indi cates that t he u s er i s a l ocal u s er created in th e s yste m .
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 13 Ta b le 4 - 11 Local U s er Para m eters De s cr i ption Param eter Descriptio n U s e r ID Specifie s the user I D us ed for W eb login . User I D m u st be unique with a leng th of 1 - 128 characters, and c o ns ist of alphanumeric or "_" symbol c haracters.
Chapter 4 – Admini strator Configurat ion 4- 14 3 Click Edit in the ACTI ONS ar ea on t he left si de of t he p ag e. 4 On the Edit User pag e, set the user's full nam e, E m ail address , additional information and status , then c lick OK . If the u ser is an AD us er, you can only modify its s tat u s.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 15 3 On the Ad d L ocal G rou p p ag e th at a ppea rs , s p ecify a name for the g r ou p to be cr eat ed. T he g ro up na me m u s t be u niq u e. You can ent er a s so ciat ed des cri pt ions if n ec ess a ry .
Chapter 4 – Admini strator Configurat ion 4- 16 Param eter Descriptio n User Pass w ord Sets the user pas sword that wi l l be used by the P oly com® RSS™ 4000 to a c ces s resource s on the A cti v e Directory serv er . 3 Once s et u p is com p lete, click U pdate .
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 17 Param eter Descriptio n Ex change s erv e r address Specifie s the addre s s or do m ain na m e of the Ex change s erv er to be i ntegrated.
Chapter 4 – Admini strator Configurat ion 4- 18 Param eter Descriptio n Related Strea ms I t i s us ed for r ec urr ent conference s , di splay i ng the nu mber of conferenc e li v e s trea m i ng v ideos in progr ess under that conference s erie s .
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 19 • : Sta rts recording/live str eaming. D isplays when the c onnection status is idle or pau sed recording. • : P au s es r ecord ing . D ispl ay s when t he connect i on s ta tu s is recor di ng .
Chapter 4 – Admini strator Configurat ion 4- 20 • The maxi mum n um b er o f recording ports and liv e streaming ports sup ported by the sys te m • The activation statuses of the charg ed opti o.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 21 Har d Disk W arni ng Adm inistrators can set the sys tem to display warning informa tion onc e the free ha rd dis k s p ace r eaches a cer ta in t hr es hol d. To set a hard disk warning thr esho ld: 1 Click A dmin>Disk Warning in the menu bar at the top of th e pa ge.
Chapter 4 – Admini strator Configurat ion 4- 22 Param eter Descriptio n K ey S i ze Key si ze, defau l ted to 512 di gits. Y ou c an s elect 1024 digi t s or 2048 d igits as needed. Challenge P ass w ord Certific ate request challenge pa s swor d, w hich c an further strengthen s ecurity of the certif ic ate requ est.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 23 Para met er Des cr i p tion T CP/ UDP Po rts Shows the default T CP/ UDP port r ange. T he user can set the start port number here, and the end por t number will be calculated automatica l ly .
Chapter 4 – Admini strator Configurat ion 4- 24 Pa r am eter Des cription Session Ma x i mu m Duration S p ec i fi es th e m a x i m um tim e w i t hi n w hi c h yo u c an pe rf o rm op e rati o ns . W hen th i s t i m e is reac hed, yo u are aut o m a tic ally di sconne cted and ne ed to r elog in.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 25 Sys tem Management Syste m Configur a tion Back up/R estor e Y ou ca n ba ck up an d s ave the s y s tem confi g ur at ion o f Pol y com ® RS S ™ 4000 to the lo cal com puter for restoring s ys tem configuration in case of f uture us e.
Chapter 4 – Admini strator Configurat ion 4- 26 F T P S erv e r C onfi g urat i on Befor e back i ng up a rchi ves , y ou need to config u re F TP s er ver on th e Polycom® R S S™ 4000 for b acku p. To configure FT P ser v er f o r backup: 1 S elect Enable Data B ackup/Res to re i n the Dat a Ba cku p /R e stor e pa g e.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 27 Backu p /R es tor e S tatu s on the p ag e s hows the nu mber of fi les being and hav e back ed up . W hen a m ess age p op s up at the r ig h t bottom of the page pr om p ting you for s ucces s ful back u p , th e files ba ck up ha s com p let ed.
Chapter 4 – Administrat or Configura tion 4-28 3 Click Licen se Agre ement on the Upgrade/Reboot System p age and read the license agree ment. You need to select Agree to continue the upgrade. 4 Click the Browse button, select the first upgrade pack (Part1), and cli ck Download File .
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 29 Import rec orded fil es fr o m v 5.0: 1 Click A dmin>Data Bac kup/Rest or e in the menu bar at the top of the pa g e. 2 Click Import media fr om v5 in the AC TI O NS ar ea on t he left of the p a g e.
Chapter 4 – Admini strator Configurat ion 4- 30 Param eter Descriptio n Max Recording P ort s T he m ax im um num ber of r ecording s ports s upported by the system. Max Li v e Steam ing Port s T he m a x i m u m nu m ber of li v e s treaming ports suppor ted by the system.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 31 C u st omi z i ng W e b I nt e r f ac e L o g o The Lo g o di sp la y ed a t t he top of t he sy s t em W eb int erfa ce can b e rep laced with the Log o of y our or g aniza tion as needed.
Chapter 4 – Admini strator Configurat ion 4- 32 3 Click Re boo t No w in the popup messag e box to restart the sy stem a nd app ly s etting s . S yste m time Setting a ccurate system time ensures the corre ct display of time information su ch a s r ecord ing a nd ba ck u p t im e.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 4- 33 • Al l cur ren t c on figur at ion and re corde d ar chiv es wil l be c lear ed aft er the syst em is rest ore d to t he def au l t conf igur ati on.
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5-1 5 T V U ser In t er fac e Op eratio n In ad dit ion t o Web i nter fac e, the P ol y com ® R S S ™ 40 00 al so p r ovi des TV U I for en d u ser s t o p erfor m the m os t com m onl y u sed recor di ng and playbac k op era tion s t hrou g h t he rem ote co ntr o l.
Chapter 5 – TV Us er Inte rf ace Ope ra ti on 5-2 Ta b le 5 -1 FE CC and DTMF Contr ol Keys Scenario FECC D TMF 描述 w hen in the m enu display state 4 Return to t he higher - lev el m enu . 6 Go t o t he l ow e r - l ev el men u . Conf ir m th e s e l e cti on .
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 5-3 S ta rt Rec ordi ng Y ou ca n u se t he u p / d own a rr ow k ey s of the r em ote con tro l to s ele ct Star t Recording on the m a in m enu p age, then p res s the r ig ht ar row k ey t o enter the R ecor din g men u p a g e.
Chapter 5 – TV Us er Inte rf ace Ope ra ti on 5-4 To v iew t he v ideos rec o rded b y current V RR: 1 S elect View VRR Arc h iv es on the m ain m enu pag e a nd pr ess the rig ht arr ow key to confirm . 2 Select a file to be view ed i n the list and co nfirm the selection by press ing the right arrow key .
6-1 6 A pp endi x A – T eln et /T erm in al Comma n ds Polycom® R S S™ 4000 s upp ort s d evi ce debu g g ing fr om the co mm a nd l ine. Y ou ca n co nfigu re command setting s in either o f the f o llowing two m ethods: using the HyperTerminal after conne cting it to the d evice through a serial port or configuring via telnet.
Chapter 6 – Appe ndix A – T el n et/T er min al Co m man ds 6-2 If y ou enter ed a w rong p a ss wor d, y ou m ay be req u ired to r e - login to the system. If you entere d the right pas sword, you will be broug ht directly to the com m and set ting i nter face.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 6-3 R eset Pa ssword Typ e "reset password" after the p romp t "#" to re store the administrator us er pas sword for Web log in to the de fault pas sword (admin). The sy stem will sho w the p ro mp t mes s age "A re y o u s u re?".
Chapter 6 – Appe ndix A – T el n et/T er min al Co m man ds 6-4 T he def ault sett ing is t elnet on. I f " teln et off" i s enter ed t o dis able the t el net f un c t i o n of t h e Poly co m ® R S S ™ 4000 , user c a n only use th e ser i a l p ort to p erfor m abov e s y ste m s e tti n g t as ks .
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 6-5 “ set {lan 1 | lan2 } sp eed {auto | 1000 | 100 full | 1 00 half | 10 full | 10 half}” - set t he con nect io n featu r es fo r th e LAN 1 or LA N2 i nterf ace.
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7-1 7 A pp endi x B – Regu l ator y Notices Impor ta nt Safeguards Read and understan d the fo l lowing in s truct i ons befor e using the s yste m : Clo s e s up erv ision is ne ces s ary w hen the sy s t em is used by or ne ar chi l dre n. Do not l eav e un attend ed wh ile in u s e.
Chapter 7 – Appe ndix B – Re gulat or y Notices 7-2 Regul ator y Notice s USA and Ca na di an R egula t or y Noti ce s T his Class [ A ] digita l apparatus co m plie s w ith C anadi a n ICES - 003.
Po l yc om ® R SS ™ 4 00 0 Us er G ui d e 7-3 Regul ator y Notice s 이 기기는 업무용으로 전자파적합등록을 한 기기이오니 판매자 또는 사용자는 이 점을 주의 하시기 바라며 , 만약 잘못판매 또는 구입하였을 때에는 가정용으로 교환하시기 바랍니다 .
Chapter 7 – Appe ndix B – Re gulat or y Notices 7-4 Regul ator y Notice s Dispose of u s ed batterie s according to the m anufacturer’s in s truct i ons AD VAR S E L ! Lithiumbatter i - E k splosionsf are v ed fejlagti g håndt ering. Udskiftning må k un ske m ed batter i af samme fabr i kat og ty pe.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom 3725-32870-002 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom 3725-32870-002 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom 3725-32870-002 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom 3725-32870-002 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom 3725-32870-002, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom 3725-32870-002.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom 3725-32870-002. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom 3725-32870-002 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
