Manuale d’uso / di manutenzione del prodotto IP8000 del fabbricante ATEN Technology
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Remote Management PCI Card IP8000 User Manual www.aten.com ip8000.book Page i Friday, M ay 9, 2008 10:39 AM.
IP8000 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the li mits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
IP8000 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer.
IP8000 User Manual iv Package Content s The IP8000 package consists of: 1 IP8000 Remote Management PC I Card 1 Custom KVM Cable Set 1 Feature Cable 1 Power Adapter 1 Software CD 1 User Manual* 1 Quick Start Guide Check to make sure that all the comp onents are present and that nothing got damaged in shipping .
IP8000 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IP8000 User Manual vi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Filtering .
IP8000 User Manual vii 8. The Log Server Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IP8000 User Manual viii IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Resetting Your Computer Address . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 The Windows Client . . . . . . . . .
IP8000 User Manual ix About this Manual This User Manual is provided to help you get the most from your IP8000. It covers all aspects of installation, config uration and operation. An overview of the information found in the manual is provided below .
IP8000 User Manual x Conventions This manual uses the following conven tio ns: Product Information For information abo ut all ATEN produ cts and how th ey can help you connect without limits, vi si t ATEN on the Web or co ntact an ATEN Authorized Reseller.
1 Chapter 1 Introduction Overview The IP8000 is a PCI card implementation of a control unit that provides “over- IP” access and control of the se rver it is installed in.
IP8000 User Manual 2 Features Standard PCI-sized card provides over -IP access and control of a remote server from anywhere in the world V irtual medi a via USB 2.
1. Introduction 3 System Requirement s General For best results we recommend that the computers used to access the IP8000 contro l unit have at least a P III 1 GHz processor, and that the screen resolution is set to 1024 x 768. Browsers must support 128-bit SSL data encrypti on.
IP8000 User Manual 4 Cables T wo cable sets are provided with this package: a KVM cable set to link the IP8000 to a server; and a feature cable to link the IP80 00 to the mainboard power control header . Note: Only cable sets specifically designed to work with the IP8000 may be used for the above purpo ses.
1. Introduction 5 IP8000 Layout Diagram No. Component Description 1. Monitor Port The video cable from your monitor p lugs in here 2. LAN Port The cable that connects to the W AN, LAN, Intranet, or Internet plugs in here. 3. KVM Port The Custom KVM cable that links the card to your server’s Video and USB ports plugs in here.
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7 Chapter 2 Hardware Setup Before Y ou Begin Basic Inst allation After installing the IP80 00 into any available PCI sl ot on the server ’ s mainboard, refer to the installation diagram below (the diagram num bers correspond to the step numbers), and do the following: 1.
IP8000 User Manual 8 3. Use the KVM Cable provided with this pack age to connect the IP8000's KVM port to the server ’ s video port and USB port. 4. Plug the LAN or W AN cable into the IP800 0's LAN port . 5. Plug the power adapter cable into th e IP80 00's pow er jack, then plug the power adapter into an AC power source.
2. Hardware Setup 9 Feature Cable Inst allation The feature cable provides th e ability to perform remote power on /off and reset operations. The cable plugs into a header block located at the upper right of the card. The block contains two rows of pins.
IP8000 User Manual 10 (Continued from previous page.) 6. Plug the leads from computer case’ s Reset switch into pins 1–3 (on the upper row) of the IP8000’ s feature cable pin header . 7. Plug the leads from the computer case’ s Power switch into pins 5–7 (on the upper row) of the IP8000’ s feature cable pin header .
11 Chapter 3 Browser Login The IP8000 can be accessed either from an internet type browser, or via stand-alone Windows an d Java appli cations. The next several chapters describe bro ws er-based oper ations. Sta nd-alone AP operation is discussed in Chapter 9.
IP8000 User Manual 12 (Continued from previous page.) 2. A Security Alert dialog box appears. Accept the certificate – it can be trusted. (See Trusted Certificates , page 91, for details.) If a second cer tificate appears, accept it as well. ip8000.
Chapter 3. Browser Login 13 The IP8000 login page appears: 3. Provide a valid Username and Password (set by the IP8000 ad ministrator), then Click Login to continue. Note: 1. If you are the administrator, and are logging in for the first t ime, use the default Username: administrator ; and the default Password: password .
IP8000 User Manual 14 After you have successfully logged in, the IP8000 Main Screen appears: Screen Element s The Main Screen consists of Utility icon s arranged vertically down the left side; Adminis.
Chapter 3. Browser Login 15 (Continued from previous page.) Utility Icons The icons arranged down the left side perform the foll owin g functions: Administration Icons The icons arranged across the top of the page are linked to the adm ini strat ion utilities, which are used to configure th e IP8 000.
IP8000 User Manual 16 Remote Console Preview The main portion of the screen shows a snapshot of the rem ote displ a y. The active elements of the Remote Console Preview are described in the following table: Note: 1. If a user doesn’t have permission to open the Java Applet, the icon to launch the applet does not appear.
17 Chapter 4 Administration Introduction The administration utili ties, represented by the icons located across the top of the IP8000 web page, are used to configure the IP8000’s operating environment. This chapter discusses each of them in turn. Note: 1.
IP8000 User Manual 18 General The General page is the first of the Administration pages, and pro vid es information about the IP8000's status. An explanation of each of the screen items is given .
Chapter 4. Administration 19 Network The Network dialog is used to specify the IP8000's network enviro nment. Access Port s If a firewall is being used, the A dminist rator can specify the port numbers that the firewall will allow.
IP8000 User Manual 20 IP Address The IP8000 can either have its IP address assigned dynam icall y at boot up (DHCP), or it can be gi ven a fixed IP address. For dynamic IP address assignment, select the Obtain an IP address automatically , radio button.
Chapter 4. Administration 21 Security The Security page contro ls access to the IP8000. Overview IP and MAC Filters control access to the IP8000 based on the IP and/or MAC addresses of the computers atte mpting to access the system. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
IP8000 User Manual 22 Filtering To enable IP and/ or MAC filtering, Click to put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox. There ar e a maximum of 100 filters allowed for each. If the includ e button is checked, all the addres ses within the filter range are allowed access; all other addresses are denied access.
Chapter 4. Administration 23 To delete a filter, select it and Click Remove . To modify a filter, select it and Click Edit . The Edit dialog box is similar to th e Add dialog box. When it come s up, simply delete the old address and replace it with the new one.
IP8000 User Manual 24 ANMS The Advanced Network Management Settings dialog box allows you to set up login authorization managem ent from a external sources. It is divided into three main panels, as describ ed, below: RADIUS Settings To allow authorization for the IP8000 through a RA DIUS server, do the following: 1.
Chapter 4. Administration 25 (Continued from previous page.) 6. On the RADIUS server , set the access rights for each use r according to the information in the table, below: Note: 1. The characters are not case sensit ive. Upper or lower case work equally well.
IP8000 User Manual 26 CC Management Settings To allow authorization for the IP8000 through a CC (C ontrol Center) server, check Enable CC Management and fill in the CC Server’s IP address and the port that i t listens on in the appropriate fields.
Chapter 4. Administration 27 User Management The User Management dialog box is used to create and manage user profiles. Up to 64 user profiles can be established. T o add a user profile, fill in the information asked for in the User Info panel and click Add .
IP8000 User Manual 28 (Continued from previous page.) An explanation of th e profile items is given in the table bel ow: Item Explanation Username A minimum of 6 and a maximu m of 16 characters is allowed. Password A minimum of 6 and a maximum of 16charact ers is allowed.
Chapter 4. Administration 29 Customization This configuration dialog allo ws the Administrator to set Timeout , Login failure , and Working mode parameters. An explanation of the Customization parameters is given in the table belo w: (Continues on next page.
IP8000 User Manual 30 (Continued from previous page.) Item Explanation Working Mode Enable ICMP If ICMP is enabled , the IP8000 can be pinged. If it is not enabled, the device cannot be pinged. Enable device list If this item is enab led , the device will show up in the list of local IP8000 units (see Starting Up , page 66) .
Chapter 4. Administration 31 Firmware As new versions of the IP8000 firm wa re become available, they can be downloaded from our website. Check the website regularly to find the latest information and packages. To upgrade th e firmware, do the follo win g: 1.
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33 Chapter 5 The Windows Client S t arting Up After you log i n (see Logging In , page 11), Click the Open Windows Client link on the Remote Console Preview screen. Note: 1. The first time you run the Win dows client, you are prompted to install a plugin ( ip80 00plugin.
IP8000 User Manual 34 (Continued from previous page.) A second or two after you click the Open Windows Client link, th e remote server’s display appears as a window on your desktop: Navigation You can work o n the remote system via the screen display o n your monitor just as if it were your local system.
Chapter 5. The Windows Client 35 The Windows Client Control Panel The Windows C lient control panel – lo cated at the bottom right of the screen – provides utilities to help you cont rol remote KVM operations. The panel consists of an ico n bar with a text bar below it.
IP8000 User Manual 36 (Continued from previous page.) The functions that the icons perfor m is described in th e table belo w: The Windows Client Control Panel icons and their functions are described in the sections that follow. Icon Function Click to bring up the Hotkey setup dialog box (see Hotkey Setup , page 37 f or details).
Chapter 5. The Windows Client 37 Hotkey Setup Various actions related to manipulating the rem ot e server can be accomplished with hotkeys. The Hotkey Setup utility is accessed by clicking the Keyboard icon on the Control Panel.
IP8000 User Manual 38 Configuring t he Hotkeys If you find the default Hotkey com bi n ations inconvenient, you can configure them by following these steps: 1. Highlight the Action , th en Click S tart 2. Key in the new combinat ion. The key names appear in the Key field as you press them.
Chapter 5. The Windows Client 39 Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displayed on your monitor).
IP8000 User Manual 40 Virtual Media The IP8000’s virtual media featur e allows a USB 2.0 device (Floppy drive, CDROM, Flash Drive, etc.), or an image file, on a user’s system, to appear, and act, as if it were installed on the remote server. To implement this redirection feat ure, do th e following: 1.
Chapter 5. The Windows Client 41 3. After you have made your media so urce selection, click S tart . The device (or image file) that you ha ve selected is then redirected to the remote server , where it shows up as a drive on the remote server ’ s file system.
IP8000 User Manual 42 Message Board The IP8000 support s multiple u ser logins, which can p ossibly give rise to access conflicts. To alleviate this problem, a message board, similar to an internet chat program, allows users to co mmunicate with each other: (Continues on next page.
Chapter 5. The Windows Client 43 (Continued from previous page.) The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Compose Panel Key in the messages that you want to post to the board in thi s pane l.
IP8000 User Manual 44 User List Panel The names of all the logged in users appear in the User List panel. Select the names of the users that you wish to send the message to before send ing your message. If a user has disabled Chat, its icon displays before the user's name to indicate so.
45 Chapter 6 The Java Applet Introduction The Java Applet makes the IP8000 accessibl e to all platforms that have JRE 6 Update 3 or hig her installed. Java is available for free dow nload from Sun's Java web site (http://www.java.com or http://java.
IP8000 User Manual 46 Navigation You can work o n the remote system via the screen display o n your monitor just as if it were your local system. Y ou can maxi mize the window , drag th e borders to resize the window; or use the scrollbars to m ove around the screen.
Chapter 6. The Java Applet 47 (Continued from previous page.) The functions that the icons perfo rm is described in the table below: The Java Applet Control Panel icons and their functi ons are descri bed in th e sections that follow. Icon Function Click to bring up the Hotkey setup dialog box (see Hotkey Setup , page 4 8 for details).
IP8000 User Manual 48 Hotkey Setup Various actions related to manipulatin g the remote server can be accomplished with hotkeys. The Hotkey Setup utility is accessed by clicking the Keyboard icon on the Cont rol Panel.
Chapter 6. The Java Applet 49 Configuring the Hotkeys If you find the default Hotkey combinatio ns inconvenient, you can reconfi gure them by following these steps: 1. Highlight the A ction, then click St a r t . 2. Key in the new combin ation. The key names appear in the Key field as you press them.
IP8000 User Manual 50 Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displayed on your mo nitor).
Chapter 6. The Java Applet 51 Message Board The IP8000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program, allows user s to communicate with each other: The buttons on the Button Bar are toggles.
IP8000 User Manual 52 The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that aren’t selected won’t see the message. T o Hide/Unhide th e User List p anel, click on the arro ws in the panel separator .
Chapter 6. The Java Applet 53 Ctrl+Alt+Del Clicking this button sends a Ctrl+Alt+De l signal to the remote syst em. Exit Click this button to exit the Java Applet and return to local operatio n. Lock LEDs The Lock Key LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer.
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55 Chapter 7 The Log File The Log File Screen The IP8000 logs all the events that take place on it. To view the contents of the log file in th e browser, cl ick the Log icon at the left of the web page. A screen similar to the one below appears: A maximum of 512 events are kept in th e log file.
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57 Chapter 8 The Log Server Introduction The Windows-based Log Server is an admin istrative utility that records all the events that take place on selected IP8 000 units and writes them to a searchable database. The installer for the Log Server program – LogSetup.
IP8000 User Manual 58 (Continued from previous page.) St arting Up To bring up the Log Server, either double click the pro gram icon, or key in the full path to th e program on the command line. The first ti me you run it, a screen similar to the one below appears: Note: 1.
Chapter 8. The Log Server 59 The Menu Bar The Menu bar consists of four ite ms: Configure Events Options Help These are discussed in the sec tions that follow. Note: If the Menu Bar appears to be disabled, click in the IP8000 List window to enable it.
IP8000 User Manual 60 A descriptio n of the fields is giv en in the table, below: Fill in or modify th e fields, then click OK to finish. Event s The Events Menu h as two items : Search and Maintenance . Search Search allows you to search for events co ntaining specific words or strings.
Chapter 8. The Log Server 61 A description of the items is given in the tabl e be low: Maintena nce This function allow s the administrator to perform manual maintenance of the database, such as erasing specified reco rds before the expiration tim e that was set with the Limit setting of the Edit function (see page 60).
IP8000 User Manual 62 Options Network Retry allows you to set the nu mb er of seconds that the Log Server should wait before attempting to co nnect if the previous attempt to connect failed. When you click this item , a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish.
Chapter 8. The Log Server 63 The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists the IP8000 units that have been selected for the Log Server to track (see Configure , page 59).
IP8000 User Manual 64 The List Panel The List panel co ntains six fields: The Tick Panel The lower panel displays tick informati on fo r the currently selected IP8000.
65 Chapter 9 AP Operation Introduction In addition to the browser based client utilities, t he IP8000 also pro vides stand-alone Windows an d Java application s that can be u sed without a browser. Both applications can be found on the IP8000 softw a re CD.
IP8000 User Manual 66 (Continued from previous page.) St arting Up To connect to the IP8000, either click its ico n on the desktop or click its entry on the Start menu. If this is the first time that you are running the util ity, a dialog box appears requesting you to input your seri al number.
Chapter 9. AP Operation 67 The Windows Client Connection Screen A description of the Connecti on Screen is given in the following table: Item Description Server List Each time the WinClient prog ram is run, it searches th e user's local LAN segment for IP8000 units, and list s whichever ones it finds in this box.
IP8000 User Manual 68 Logging In Once the IP8000 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK to continu e. Note: The default Username is administrator ; the default Password is passwor d .
Chapter 9. AP Operation 69 (Continued from previous page.) After you h ave successfully logged in, the Conn ection screen reappears: At this time there are four active buttons, as describe d in the tab le, below: Button Action Logout Breaks the connection to the IP8000.
IP8000 User Manual 70 The Administrator Utility The Administrator Utility appears as a notebook with six tabs . Each tab represents a different administrative f unction. A description of the fu ncti ons and how to configure their settings is provided in th e sectio ns that follow.
Chapter 9. AP Operation 71 Network This page is used to specify t he IP8000's network environment. The settings on this page are essentially the same as that of the browser-based version.
IP8000 User Manual 72 Security The Security page is used to control acces s to the IP8000. The settings on this page are essentially the sam e as that of the bro wser-based version.
Chapter 9. AP Operation 73 ANMS The Advanced Netwo rk Management Setting s dialog box allows you to set up login authorization manag e ment from a extern al sources. The settings on this page are essentially the same as t hat of the browser-based version.
IP8000 User Manual 74 User Management This page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user profiles can be establis hed The settings on this page are essentially the sam e as that of the bro wser-based version.
Chapter 9. AP Operation 75 Customization This page allows the Administrato r to upgrade the firmware and to set to set various working parameters. Except for the Firmware Upgrade section, the setting s on this page are essentially the same as that of the browser-based version.
IP8000 User Manual 76 Upgrading the Firmware New versions of the Mainboard firmware files can be downloaded from our website as they become available. Afte r downloading the new fi rmware file, to upgrade the firmware , do the following: 1.
Chapter 9. AP Operation 77 The AP Java Client The Java Client is provided to make the IP8000 accessible to all platforms. Systems that have JRE 6 Up date 3 or higher installed can connect. If you d on't already have Java, it is available for free download from Sun's Java web site (http://www.
IP8000 User Manual 78 The Java Client Connection Screen To connect to the IP8000 1. Key in its IP address in the Server field. 2. If the port number show n isn’t correct, key in the correct number .
79 Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the dev ice. Do not place the device on any unstable su rf ace (cart, stand, table, etc.
IP8000 User Manual 80 When connecting or disconnect ing po wer to hot-pluggable power supplies, observe the follo wing guidelines: Install the power supply before connecting the power cable to the power supply . Unplug the power cable before removing the po wer supp ly .
Appendix 81 T echnical Support International North America When you contact us, please have the following information ready beforehand: Product model number, serial number , and date of purchase. Y our computer configuration , includi ng operating system, revision leve l, expansion cards, and software.
IP8000 User Manual 82 Specifications Function Specification Connectors Console Ports Video 1 x HDB-15 Female KVM Link 1 x SPHD-15 Female LAN 1 x RJ-45 Receptacle Power 1 x DC Jack 5V LEDs Link 1 (Green) 10/100 Mbps 1 (Orange/Green) Emulation Keyboard/Mouse USB; PS/2 Video 1600 x 1200 @ 60 Hz; DDC2B Power Consumption DC 5 V ; 5.
Appendix 83 IP Address Determination If you are an administrato r logging in for the first time, you need to access the IP8000 in order to give it an IP addres s that users can connect to. There are two methods to choose from: 1) Resetting Your Computer Address ; and 2) r unning the Windows Client program.
IP8000 User Manual 84 The Windows Client For computers running Windows, the IP80 00's IP address can be determ ined with the W indows stand-al one appl ication progr am.
Appendix 85 Administrator Login Failure If you are unable to perform an Admini strator login to the IP8000 (because the Username and Password information has become corrupt ed, or you have forgotten it, for example), th ere is a procedu re you can use to clear the login information.
IP8000 User Manual 86 T roubleshooting Overview Operation problems can be du e to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets.
Appendix 87 The Java Client The Log Server Symptom Action Java Client won't connect to the IP8000 1. JRE 6 Update 3 or higher must be installed on your computer . 2. Close the Java Client, reopen it, and try again. Java Client performance deteriorates.
IP8000 User Manual 88 Sun Systems * These solutions work for most comm on Sun VGA cards. If using them fails to resolve the problem , consult the Sun VGA card's manual. Problem Resolution Video display problems with HDB15 interface systems (e.g., Sun Blade 1000 servers).
Appendix 89 Additional Mouse Synchr onization Procedures If the mouse synchronization procedures mentioned in the manu al fail to resolve mouse pointer problems for particular compu ters, try the foll.
IP8000 User Manual 90 2. W indows XP / W indow s Server 2003: a) Open the Mouse Properties dialog box (Control Panel → Mouse) b) Click the Pointer Option s tab c) Set the mouse speed to th e middle position (6 units in from th e left) d) Disable Enhance Pointer Precision 3.
Appendix 91 T rusted Certificates Overview When you try to log in to the device from your bro wser, a Security Al ert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.
IP8000 User Manual 92 Inst alling the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certifica te to indicate that it is not trusted.
Appendix 93 Certificate T rusted The certificate is now trusted: When you click View Certificate , you can see that the red and white X logo is no longer present – further indicatio n that the certificate is trusted: ip8000.
IP8000 User Manual 94 About SPHD Connectors Limited W arranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the da te of purchase. If this pr oduct proves to be defective, contact ALTUSEN 's support department for repair or replacement of your unit.
95 Index A Access Ports, 19 Administration, 17 ANMS, 24 Customization, 29 Firmware up g rading, 31 General, 18 Network, 19 Security, 21 Administrator Login Failure, 85 Administrator Utility, 70 ANMS, .
IP8000 User Manual 96 L Layout Diagram, 5 Lock Key LEDs, 47, 53 Log File, 55 Main Screen, 55 Log file, 55 Log Server, 1 Configure, 59 Events, 60 Installation, 57 KN9108/KN9116 Main Screen, 63 Main Scr.
Index 97 Time out cont ro l, 29 Troubleshooting Java Client, 87 Log Server, 87 Windows Client, 86 Trusted Certificates, 91 U Upgradi ng fi rmw a r e, 75 Upgrading the Firmware, 76 User Management, 74 .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il ATEN Technology IP8000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del ATEN Technology IP8000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso ATEN Technology IP8000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul ATEN Technology IP8000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il ATEN Technology IP8000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del ATEN Technology IP8000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il ATEN Technology IP8000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo ATEN Technology IP8000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
