Manuale d’uso / di manutenzione del prodotto CN8000 del fabbricante ATEN Technology
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KVM On the NET TM CN8000 User Manual www.aten.com.
CN8000 User Manual ii FCC, CE Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found t o comply with the limits for a Class A dig ital device, pursuant to Part 15 of the FCC Rules.
CN8000 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer.
CN8000 User Manual iv Package Content s The basic CN8000 package consists of: 1C N 8 0 0 0 2 Custom KVM Cable Sets 1 Custom Console Cable Set 1 USB 2.
CN8000 User Manual v Content s FCC, CE Inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006.
CN8000 User Manual vi Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 4. Administration Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CN8000 User Manual vii Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Log . . . . . . .
CN8000 User Manual viii Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Zoom . . . . . . . . . .
CN8000 User Manual ix OpenLDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 OpenLDAP Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 OpenLDAP Server Configuration .
CN8000 User Manual x Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Windows . . . . . . . . .
CN8000 User Manual xi About this Manual This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, configurati on and operation. An overview of the information fou nd in the manual is provided below.
CN8000 User Manual xii Conventions This manual uses the following conven tions: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Ent er] means to press the Enter key . If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
CN8000 User Manual xiii T erminology Throughout the m anual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a CN8000 installation.
CN8000 User Manual xiv Product Information For information abo ut all ATEN produ cts and how they can help you connect without limits, vi sit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a li st of locations and telephone numbers: International http://www .
1 Chapter 1 Introduction Overview The CN8000 is a control unit t hat provides “over-IP” capability to KVM switches that do not ha ve built in over-IP functionality. It allows operators to monitor and access their comp uters from remote locations using a standard Internet browser or Windows and Java based application programs.
CN8000 User Manual 2 With its advanced security features, the CN8000 is th e fastest, most reliable, most cost effective way to remotely access and mana ge widely distributed multiple computer instal lations. The Administrator and Client soft ware included with the CN8000 ma ke it easy to install, maintain, and op erate.
1. Introduction 3 Features and Benefit s The features and benefits provided by a CN8000 deployment are described in the following table: Features Benefits Over-IP Capability for Legacy KVM Switches Protects your original KVM switch investment. No need to purchase new KVM switches to achieve the benefits of over-IP connectivity .
CN8000 User Manual 4 Multi-Keyboard Language Support / On-Screen Keyboard The CN8000 supports multiple keyboard language input – including English, French, German, Italian, S panish, Jap anese, Korean, and T raditional Chinese.
1. Introduction 5 Upgradeable Firmware over the Internet No need to add yet an other cable to your installation – stay current with the latest functionality improvements and updates, all over the Internet.
CN8000 User Manual 6 System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remot e locations over the internet (see Terminology , page xiii).
1. Introduction 7 Cables T wo custom KVM cable sets (1 USB; 1 PS/2) to link the CN8000 to a server or KVM switch are provided with this package. Custom KVM cable sets are available in various lengths, as shown in the table below: T o pu rchase additional cable sets, contact your dealer .
CN8000 User Manual 8 Video Only the follo wing non-interlaced video signals are supported: Operating Systems Supported operating systems for remote user computers that log into the CN8000 include .
1. Introduction 9 Browsers Supported browsers for users that log into the CN8000 include the following: * See Mac Systems , page 183, for further information regarding Safari. Browser Ve r s i o n IE 6 and higher Firefox 1.5 and higher Mozilla 1.7 and higher Safari* 2.
CN8000 User Manual 10 Component s Front V iew No. Component Descript ion 1 LAN Port The Cat 5e cable that connects the CN8000 to the LAN, WAN, or Internet plugs in here. 2F i r m w a r e Upgrade/Reset Switch 1. Pressing and releasing this switch performs a CN 8000 system reset.
1. Introduction 11 Rear View No. Component Description 1 Power Jack The power adapter cable plugs in here. 2 Virtual Media Port The cable that connects the CN8000 to a USB port on your server or KVM switch plugs in here. See Virtual Media , page 91 , for virtual media details.
CN8000 User Manual 12 Custom KVM Cables Note: The advantage of using a USB cable is that it allows automatic locked- in mouse synchronization. See Mouse DynaSync Mode , page 98, for details. Custom Console Cable Note: You can use any combination of keyboard and mou se connections.
13 Chapter 2 Hardware Setup Mounting Rack Mounting For convenience and flexibilit y, the CN8000 can be mounted on a system rack. To rack mount th e unit do the following: 1. Remove the two original screw s from the bottom of th e unit (near the rear of the unit).
CN8000 User Manual 14 3. Screw the bracket into any convenient location on the rack. Note: Rack screws are not provided. Use screws that are appropriate for your rack. DIN Rail Mounting To mount the CN8000 on a DIN rail: 1. Screw the mounting bracket to the back of the CN800 0 as described in steps 1 and 2 of the wall mounting procedure.
2. Hardware Setup 15 Inst allation To install the CN8000, refer to the install ation diagrams on the ne xt two pages (the numbers correspond to the numbers of the steps), and do the following: 1. Use the Console cable provided with this package to connect the CN8000’ s Console port, to the lo cal console keyboard, monitor and mouse.
CN8000 User Manual 16 5. (Optional) If you want to connect a serial console device or modem, plug its cable into the RS-232 port. 6. Plug the LAN or W AN cable into the CN8000's LAN port. 7. Plug the power adapter cable in to th e CN8000's power j ack, then plug the power adapter into an AC power source.
2. Hardware Setup 17 2A 1 CL5708-CL5716 CS1708A-CL1716A 2B CN8000.
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19 Chapter 3 Browser Login The CN8000 can be accessed either from an internet browser, via Windows and Java application (AP) program, or by PPP modem dial-in. The next several chapters describe browser-based operations; AP access is discussed in Chapter 8; PPP modem login is discussed on page 172.
CN8000 User Manual 20 3. The CN8000 login page appears: 4. Provide a valid Username and Password (set by the CN8000 administrator) , then click Login to continue. Note: 1. If you are the administrator, and are l ogging in for the first time, use the default Username: admini strator ; and the default Password: passwo rd .
3. Browser Login 21 6. Provide the Network Confi guration parameters explained belo w , and click Next : IP Address The CN8000 can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain an IP addr ess automatically , radi o button.
CN8000 User Manual 22 DNS Server The CN8000 can either have its DNS se rver address assigned automatically, or a fixed address can be specified. For automatic DNS Server addr ess assignment, select the Obtain DNS server addr ess automatically , radio button .
3. Browser Login 23 Default Setti ngs Check the Launch viewer after login box if you would like the remote V iewer applicat ion to launch in a new win dow , every tim e you login from a web browser .
CN8000 User Manual 24 1 1. Aft er you have successfully logged in, the CN8000 Main Screen appears:.
3. Browser Login 25 Main Webp ag e Element s The Main page consists of two sections the Sidebar and Interactive Display Panel , as shown bel ow. Each section of the we b browser is explained in detail in Chapter 4, Administration .
CN8000 User Manual 26 Sidebar Submenu Sidebar Menu Description Basic Sett ings User Management- Create, Manage and set Permissions fo r User Accounts. Session - View and End current CN8000 user sessions. Maintenance - Perform Backups, Restores, and Firmware upgrades.
3. Browser Login 27 Vie w er You can connect to the remote server by clicking the Viewer icon from t he lower section of the sidebar. After clicking the Viewer icon: If you are logged in with a browser other than Windows Internet Explorer , a Java Applet Viewer application will open your remote server session.
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29 Chapter 4 Administration Introduction Administration of the CN 8000 using a web browser is div ided into 3 sections: Basic Settings , Advanced Settings , and Preferences . Each section is listed on the sidebar with submenus that are used to configure the CN8000’s operating environment.
CN8000 User Manual 30 Basic Settings This section provides 3 submenus: User Management , Session s , and Maintenance , used to manage user account s and perform system maintenance on the CN8000. User Management The User Management page is used to cr eate and manage user profiles.
4. Administration 31 An explanation of the profile items is given in the table below: The Reset button clears all the information shown in the right panel. When you have made all your changes, click Apply . Item Explanation Username From 1 to16 characters are allowed depen ding on the Account Policy settings.
CN8000 User Manual 32 Session The Session page lets the administrator see at a glance all the users currently logged into the CN8000, and provides informat ion about each of th eir sessions. The meanings of the headings at the top of the page are fairly straightforward.
4. Administration 33 Maintenance The Maintenance page allows the Administrat or to upgrade the CN8000’s firmware, and to backup and restore the CN8000’s confi guration settings and user profile information. Firmware Upgrade As new versions of the CN8000 firmware become available, they can be downloaded from our website.
CN8000 User Manual 34 Backup The Backup section of the Backup/Restore page g ives you the ability to back up the CN8000’s configuration and user profi le information. To perform a backup , do the following: 1. (Optional) In the Password field, key in a password for the file.
4. Administration 35 1. If a password was set when the backup was made, key t he same password that you used to save the backup file in the Password fi eld. If a password wasn’t set, you can leave this field blank. 2. Click Browse ; navigate to the file and select it.
CN8000 User Manual 36 Advanced Settings This section provides 7 submenus: Device Information, Network, ANMS, Security, Console Management , Date/Time, and Cu stomization , used to configure device settings for the CN8000.
4. Administration 37 Network The Network page is used to specify the CN8000's network environment. IP Inst aller The IP Installer is an external Windows-based utility for assign ing IP addresses. Click one of the radio but tons to select Enabled , View Only , or Disable for the IP Installer utility.
CN8000 User Manual 38 Servi ce Por t s If a firewall is being u sed, the Administrator can specify the po rt numbers that the firewall will allow (and set the firewa ll accordingly). If a port other than the default is set, users must specify the port number as part of the IP address when they login from a WinClient or Java Clie nt AP program .
4. Administration 39 Network Config uration IPv4 Configuration / IPv6 Configuration The CN8000 can either have its IPv4 or IPv6 address assigned dynamically at boot-up (DHCP), or it can be given a fi xed IP address. IPv6 is disabled by default. To enable IPv6, check “Enable IPv6 Confi guration”.
CN8000 User Manual 40 DDNS DDNS maps the dynamic IP address assigned by a DHCP server to a host name. The CN8000 can update the DDNS server with its IP address whenever the IP address is changed. To enable the DDNS cap ability for the CN8000, do the following : 1.
4. Administration 41 ANMS - Event Destination The Advanced Network Managemen t Settings Event Destination page allows you to set up logi n authentication and authorization managem ent from external sources. It is divided into several sectio ns, described i n the sections that follow.
CN8000 User Manual 42 5. Select the report op tions you would like sent. Choices inclu de: Report IP addr ess , Report system r eboot , Report user login and Report user logout . Log Server Important transactions that occur on the CN8000, such as logi ns and internal status messages, are kept in an automa tically generated log file.
4. Administration 43 Syslog Server To record all the events that take place on the CN8000 and write them to a Syslog server, do t he following: 1. Check Enable . 2. Key in the Server IP address and Service Port number of the Syslog server . The valid port range is 1-65535.
CN8000 User Manual 44 ANMS - Authentication The Advanced Network Managemen t Settings Authentication page allow s you to set up login authentication and auth orization management from ex ternal sources. It is divided into several sectio ns, wh ich are described in the sections that follow.
4. Administration 45 6. On the RADIUS server , set the access rights for each user according to the information in the table, below: Note: 1. The characters are not case sensitiv e. Capitals or lower case work equally well. 2. Characters are comma delimited.
CN8000 User Manual 46 LDAP Settings To allow authentication an d authorization for the CN 8000 via LDAP / LDAPS, refer to the information in the table, below: Item Action Enable Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization.
4. Administration 47 CC Management Settings To allow authorization for the CN8000 th rough a CC (Control Center) server, check Enable and fi ll in the CC Server’s IP addr ess and the port that it listens on in the appropriate fields. Search DN Set the distinguished name of the search base.
CN8000 User Manual 48 Security The Security page contro ls access to the CN8000. User S t ation Filters If any filters have been c onfigured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to th e CN8000 based on the IP and/or MAC addresses of the computers attempting to con nect.
4. Administration 49 Adding Filters To add an IP filter , do the follow ing: 1. Click Add . A dialog box similar to the one below appears: 2. Key the address you want to filter in the From: field. T o filter a single IP address, key the same address in the To: field.
CN8000 User Manual 50 Modifying Filters T o modify a filter, select it in the IP Filter or MAC Filt er list box and click Modify . The Modify dialog box is si milar to the Add dialog box. When it comes up, simply delete the old addre ss(es) and replace it with the new one(s).
4. Administration 51 Account Policy In the Account Policy section, system administ rators can set policies governing usernames and passwords. The meanings of th e Account Policy entries are explained in the tab le below: Entry Explanation Minimum Username Length Sets the minimu m number of characters required for a username.
CN8000 User Manual 52 Login Failures For increased security, the Login Failures section allows adm inistrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policies, check the Enable checkbox (the default is for Login Failures to be enabled).
4. Administration 53 Encryption These flexible encryption alternati ves for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them.
CN8000 User Manual 54 Note: 1. This policy operates on the device level. If Read Only is selected, the device will only be able to be read – regardless of a user’s Read/Write user account permissions. 2. If Read/Write is selected, the abili ty of a user to write depends on the user’s Read/Write user account permission s.
4. Administration 55 3. Click Upload to complete the procedure. Note: Both the private encryption key and the signed certificate must be imported at the same time. Others Browser Service allows the administrator to limit the scope of browser access to the CN8000.
CN8000 User Manual 56 Console Management The Console Management page consists of tw o pages – Serial Co nsole and OOBC – that are used to set up the operating parameters for the CN8000's RS- 232 (serial) port. Use the radio buttons to access each page.
4. Administration 57 To set up the serial communicati ons parameters, put a check in the Enable checkbox, and make your parameter se lections according to the information provided in the table below.
CN8000 User Manual 58 Port Alert Settings The Port Alert Settings dialog box provid es a way for you to be informed about events that occur on the devices connect ed to the CN8000's ports. You can specify up to 10 types of events (e.g., Power On) in the Alert String fields.
4. Administration 59 Enable Dial O ut For the dial out function, you must establish an account with an Internet Service Provider, and then use a modem to dial up to your ISP account.
CN8000 User Manual 60 When you have finished making your settings on this page, click Apply . Dial Out Schedule This entry sets up the time s you want the CN8000 to dial out over the ISP connection. Every provides a listing of fixed ti mes from every hour to every four hours.
4. Administration 61 Date/Time The Date/Time dialo g page sets the C N8000 time param eters: Set the parameters according to the information below. Time Zone T o establ ish the time zone that the CN8000 is located in, drop down th e Ti m e Z o n e list and choo se the city that most closely corresponds to w here it is at.
CN8000 User Manual 62 Date Select the month from the dropdo wn list box. Click < or > to move backward or forw ard by one year increments. In the calendar , click on the day . Tim e T o set the time, key in the numbers using the 24 hour HH:MM:SS format.
4. Administration 63 Customization The Customization page allo ws the Administrator to set Clie nt Timeout Control , Working Mode , USB IO Settings, Multiuser Mode, Local/Remote Share Mode, Login failure , and Reset parameters.
CN8000 User Manual 64 Working Mode Enable ICMP If ICMP is enabled , the CN8000 can be pinged. If it is not enabled, the device cannot be pinged. The de fault is Enabled.
4. Administration 65 Local/Remote Share Mode Defines how the CN8000 is to be controlled when multiple users have logged on, as follows: Share: Enables both local and remote users to simultaneously share control over the CN8000. Commands are executed in a chronological order.
CN8000 User Manual 66 Preferences This section provides t hree submenus: User Preferences, Log, and Remote Console , used to configure user, log, and console settin gs on the CN8000. User Preferences The User Pr eferences page allows users to set their own Default Settings , and change their password.
4. Administration 67 Log The CN8000 logs all the even ts that take place on it. Following a reset, it writes them to a log file, which can be used as a searchable database with a log server. To view the contents of the log file, click Log under the Preference menu.
CN8000 User Manual 68 Remote Console This section provides a preview screen th at shows a snapshot of the server’s display, as follows: Clicking Refresh updates the snapsh ot of the remote display.
4. Administration 69 2. Refer to ATEN’s PN0108 User Manual (or a compatible PON device’s manual) for details on editing the power management configuration screens.
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71 Chapter 5 The WinClient V iewer S t arting Up The WinClient Viewer is available by lo gging in using Microsoft's Internet Explorer, selecting Auto as the Default Viewer (under Preferences - User Preferences ) and clicking launch from the sidebar, at w hich time the CN8000 WinClient application will install on your computer.
CN8000 User Manual 72 A second or two after you click the Viewer icon, the remote serv er’s display appears as a window on your deskt op: Navigation You can work on the remote computer via the screen disp lay, just as if it were your local system.
5. The WinClient Viewer 73 The WinClient Control Panel The WinClient control panel is hidden at the upper center of the screen. It becomes visible when you move the mouse pointer over it : Note: 1. The above image shows the complete Control Panel. The icons that appear can be customized.
CN8000 User Manual 74 Control Panel Functions The Control Panel functio ns are described in the table below. Note: Clicking the T button at the top right of th e windows that appear for the control panel functions brings up a sl ider bar to adjust the transparency of the dialog box.
5. The WinClient Viewer 75 Click to send a Ctrl+Alt+Del signal to the remote system. Click to toggle the remote display between color and grayscale. Click to bring up the Virtual Media dialog box. The icon changes when a virtual media device is started on the port (see Virtual Media , page 91, for details).
CN8000 User Manual 76 T o configure the PN010 8 (a Powe r Over the NET™ device), click Power Management. When a connection between the de vices is established, you can use the CN8000 to access the configuration screens of the PN0108. Clickin g th is button opens the login page of the device.
5. The WinClient Viewer 77 Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros.
CN8000 User Manual 78 An explanation of th e Hotkey actions is given in the table below: Action Explanation Exit remote location E xits the remote view and goes back to the web brow ser Main Page. This is equivalent to clicking the Exit icon on the Control Panel.
5. The WinClient Viewer 79 User Macros User Macros are used to perform speci fic actions on the remote server. To create the macro, do the following: 1.
CN8000 User Manual 80 3. Click Record . The dialog box dis appears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.
5. The WinClient Viewer 81 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. Y ou return to the Macros dialog box with the macro keys that you pressed display ed in the Macro column: 6. If you want to chan ge any of the keystrokes, select the macro and click Edit .
CN8000 User Manual 82 After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Pan el and clicking the one you want (see Macro List , page 75 ). 3. By opening this dialo g box and clicking Play .
5. The WinClient Viewer 83 Search Search, at the bottom of th e dialog box, let s you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio but ton to choose whether you want to search by name or by key; key in a string for the search; then click Sear ch .
CN8000 User Manual 84 3. Click Record . The dialog box dis appears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.
5. The WinClient Viewer 85 7. Repeat the procedure for any ot her macros you wish to create. Once the system macros have been creat ed, you can choose to run any one of them upon logging out of th e CN8000. System macros will only execute when the last user has logged out of the viewer (see Exit Macro , page 68, for detail s).
CN8000 User Manual 86 Video Settings The Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen display on you r monitor.
5. The WinClient Viewer 87 RGB Drag the slider bars to ad just the RGB (Red, Green, Blue) values. When an RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale , the remote video display is changed to grayscale.
CN8000 User Manual 88 Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustm ent dialog box. For greater control, clicking the Advanced button brings up the followin g dialog box: There are ten preset and four user-def ined levels to choose from.
5. The WinClient Viewer 89 The Message Board To alleviate the possibility of access conflicts resulting from multiple user logins, the CN8000 provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles.
CN8000 User Manual 90 Message Display Pane l Messages that users post to the board - as well as system messages - di splay in this panel. If you disable Chat, h owever, messages that get posted to the board won't appear. Compose Pa nel Key in the messages that you want to post to the board in this panel.
5. The WinClient Viewer 91 Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a local client comp uter to appear and act as if it were installed on the remote server.
CN8000 User Manual 92 Depending on your selecti on, additional dialog b oxes appear enabling yo u to select the drive, file, folder , or removable disk you desire. See Virtual Media Support , page 186 for details about mount ing these media types. 3. T o add additional media so urces, click Add , and select up to three media sources.
5. The WinClient Viewer 93 3. T o remove an entry from the list, select it and click Remove . 4. After you have made your media source selections, click Mount . The dialog box closes. The virtual media devices that you have selected are redirected to the remote system, where they show up as drives, files and folders on the remote fi le system.
CN8000 User Manual 94 Smart Card Reader The smart card reader func tion allows a rea der plugged into a local client computer’s USB p ort to be redirected, a nd appear as if it were plugged into the remote server. One purpose of smar t cards (Common Access Cards, for example), is to allow authentication to the remote server from the local client.
5. The WinClient Viewer 95 Zoom The Zoom icon controls the zoom factor for the remote view w indow. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. 75% Sizes and displays the remote view window at 7 5%.
CN8000 User Manual 96 The On-Screen Keyboard The CN8000 supports an on-screen ke yboard , available in multiple languages, with all the standard keys for each supported language.
5. The WinClient Viewer 97 To display/hide th e expanded keyboard keys, click the arrow to t he right of the language list arrow..
CN8000 User Manual 98 Mouse Pointer T ype The CN8000 offers a number o f mouse pointer options when working in the remote display. Click thi s icon to select the type that you wo uld like to work with: Note: The icon on the Control Panel chan ges to match your choice.
5. The WinClient Viewer 99 Mac and Linux Considerat ions For Mac systems, there is a second DynaSy nc setting to choo se from. If the default synchronization resu lt is not satisfactory , you can try the Automatic For Mac 2 setting.
CN8000 User Manual 100 Customize Control Panel Clicking the Customize Con trol Panel icon brin gs up a dialog box that allows you to configure t he items that appear on t he Control Panel, as well as .
5. The WinClient Viewer 101 Item Description Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode is not enabled, the remote displa y appears as a window on the local desktop. If the remote screen is lar ger than what is able to fit in the window , scrollbars will appear .
CN8000 User Manual 102 Power Management Clicking the Po wer Management icon brings up the power manag er window, allowing you to log in and configure devices connected to a PN0108 Power Over the NET™ device: For information on configuring Power Ov er the NET™ devices, see the PN0108’s user manual.
5. The WinClient Viewer 103 Admin Utility Clicking the Admin Util ity icon brings up a window that allows you to configure the CN8000 via View er based GUI with the web browser administrative function alities: The sidebar menu items av ailable on this page are based upon the user’s permissions.
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105 Chapter 6 The JavaClient V iewer Introduction The JavaClient Viewer makes the CN8000 accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements , page 6, for the required JRE version.) The JRE is available for free download from the Java web sit e (http://java.
CN8000 User Manual 106 A second or two after you click the Viewer link, the remote server’s disp lay appears as a window on your deskt op: Navigation You can work o n the remote system via the screen display on y our monitor just as if it were your local system.
6. The JavaClient Viewer 107 The JavaClient Control Panel The JavaClient control panel is hidden at the top center of the screen. It becomes visible when you move the mouse pointer into th at area: Note: 1. The above image shows the complete Control Panel.
CN8000 User Manual 108 Control Panel Functions The Control Panel functio ns are described in the table below: Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally .
6. The JavaClient Viewer 109 Click to zoom the remote display window. Note: This feature is only availabl e in windowed mode (Full Scre en Mode is off). See Zoom , page 1 16, for details. Click to bring up the on-screen keyboard (see The On-Screen Keyboard , page 1 17).
CN8000 User Manual 110 These icons show the Num Lock, Ca ps Lock, and Scroll Lock status of the remote computer . When the lock state is On , the LED is bright green and the lock hasp is closed. When the lock state is Off , the LED is dull green and the lock hasp is open.
6. The JavaClient Viewer 111 Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the follo wing sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
CN8000 User Manual 112 User Macros User Macros are used to perform speci fic actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add . User Macro operation is the same under the JavaCli ent as it is under the WinClient.
6. The JavaClient Viewer 113 Search Search allows you to find previously cr eated macros and have them listed in the large upper panel for you to play or edit. The Search operation is the same under the JavaClient as it is under the WinClient. See Search , page 83, for details.
CN8000 User Manual 114 Message Board The CN8000 supports multi ple user logins, which can possibly give rise to access conflicts. To allevi ate this problem, a message board feature, similar to an internet chat pr ogram, allows users to communicate with each other: The buttons on the Button Bar are toggles.
6. The JavaClient Viewer 115 The names of all the logged in users appear in the User List panel. Select the users that you want to pos t to before sending y our message. Users that aren’t se lected won’t see the message. T o Hide/Unhide the User List panel, click on the arrows in the panel separator .
CN8000 User Manual 116 Virtual Media The Virtual Media feature allows a folder or image file on a local client computer to appear and act as if it were i nstalled on the remote server.
6. The JavaClient Viewer 117 The On-Screen Keyboard The CN8000 support s an on-screen keyboard, av ailable in multiple languages, with all the standard keys for each s uppo rted language. Click this icon to pop up the o n-screen keyboard: On-Screen Keyboard operation is the same under the JavaCl ient as it is under the WinClient.
CN8000 User Manual 118 Mouse DynaSync Mode Clicking this icon selects whether synchronizati on of the local and remote mouse pointers is accomplished either automatically or manually. DynaSync operat ion is the same under the JavaClient as it is under the WinClient.
119 Chapter 7 The Log Server The Log Server is a Windows-based administrative utilit y that records all the events that take place on selected CN8000 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
CN8000 User Manual 120 St arting Up To bring up the Log Server, either double click the program icon, or key in the full path to th e program on the comm and line.
7. The Log Server 121 The Menu Bar The Menu bar consists of four it ems: Configure Events Options Help These are discussed in the sec tions that follow. Note: If the Menu Bar appears to be disabled, click in the CN8000 List window to enable it.
CN8000 User Manual 122 A descriptio n of the fields is gi ven in the table, below: Fill in or modify th e fields, then click OK to finish. Event s The Events Menu h as two items: Search and Maintenance . Search Search allows you to search for events co ntaining specific words or strings.
7. The Log Server 123 A description of the items is given in the table below: Maintena nce This function allow s the administrator to p erform manual mai ntenance of the database if the CN8000 misses the automatic maintenance. Item Explanation New search T his is one of three radio buttons that defin e the scope of the search.
CN8000 User Manual 124 Options Network Retry allows you to set the nu mb er of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item , a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish.
7. The Log Server 125 The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists the CN8000 units that have been selected for the Log Server to track (see Configure , page 121).
CN8000 User Manual 126 The List Panel The List panel co ntains six fields: The Tick Panel The lower panel displays tick informat ion for the currently selected CN8000.
127 Chapter 8 AP Operation Introduction In addition to the browser based client viewers, the CN8000 also provides stand-alone Windows an d Java application s that can be used w ithout a browser. The applications can be found on the CN8000 soft ware CD.
CN8000 User Manual 128 (Continued from previous page.) St arting Up To connect to the CN8000, either click its icon on the desktop or click its entry on the Start menu. If this is the first time that you are runn ing the utility, a dialog box appears requesting you to input your seri al number.
8. AP Operation 129 The Windows Client Connection Screen A description of the Connecti on Screen is given in the following table: Item Description Server List Each time the CN8000 program is run, it searches the user's local LAN segment for CN8000 units, and lists whichever ones it finds in this box.
CN8000 User Manual 130 Logging In Once the CN8000 connects to the unit you specified , a login window appears: Provide a valid Username and Password, then Click OK to continue. Note: The default Username is administrator ; the default Password is passwor d .
8. AP Operation 131 Remote View In some cases, administr ator’s do not w ish to have users connect to the CN8000 with a browser . Remote View solves this problem. It opens a window on the user ’s desktop containing the remote server ’s display that is the same as the one that appears with the browser-based Windows client.
CN8000 User Manual 132 The Administrator Utility Clicking Admin Utility bring s up a window that allows you to configure the CN8000 via AP based GUI with the web browser administrative functionalities.
8. AP Operation 133 The Java Client AP The Java Client AP is provided to make the CN8000 accessible to all platforms. Systems that have JRE 6 Up date 3 or higher installed can connect. If you don't already have Java, it is available for free download from Sun's Java web site (http://java.
CN8000 User Manual 134 The Java Client Connection Screen To connect to the CN8000 1. Key in its IP address in the Server field. 2. If the port number shown isn’t correct, key in the correct number .
8. AP Operation 135 Logging In Once the CN8000 connects to the unit you specified, a login window appears: Provide a valid Username and Password, th en Click OK .
CN8000 User Manual 136 This Page Intentionally Left Blank.
137 Chapter 9 LDAP Server Configuration Introduction The CN8000 allows log in auth enticatio n and authorization through external programs. This chapter describes how to con figure Active Directory and OpenLDAP for CN8000 authen tication and authorization.
CN8000 User Manual 138 Inst all the Active Dire ctory Schema Snap-in To install the Active Directory Schema Snap-in, do the followin g: 1. Open a Command Prompt. 2. Key in : regsvr32 schmmgmt.dll to register schmmgmt .dll on your computer . 3. Open the Start menu; click Run ; key in: mmc /a ; click OK .
9. LDAP Server Configuration 139 Extend and Up date the Active Directory Schema To extend and update the Active Directory Schema, you must do the following 3 procedures: 1) create a new attribute; 2) extend the object cla ss with the new attribute; and 3) edit the Active Dir ectory users with the extended schema.
CN8000 User Manual 140 Note: The Unique X500 Object ID uses periods, not commas. Extending the Object Class W ith the New Attribute To extend the object cl ass with the new attribute, do the following: 1. Open the Control Panel → Administrative T o ols → Active Directory Schema.
9. LDAP Server Configuration 141 4. Select Properties ; the person Properties dialog box comes up with the General page displayed. Cl ick the Attributes tab.
CN8000 User Manual 142 6. In the list that comes up, select permission , then click OK to complete step 2 of the procedure. Editing Active Dire ctory Users Ty p e 1 For Type 1 users, both authenticat ion and authorization parameter settings are supported on the LDAP server.
9. LDAP Server Configuration 143 3. Locate the user you wish to edit. (Our example uses ja son .) 4. Right-click on the user ’ s name and select properties. 5. On the Attribute Editor page of the dialog box that appears, select permission from the list.
CN8000 User Manual 144 6. Click Edit to bring up the String Attribut e Editor : 7. Key in the desired CN8000 permission attribute values (see The Permission Attribute Value , page 14 6 for details).
9. LDAP Server Configuration 145 8. Click OK . When you return to the Attribute Editor page, the permission entry now reflects the n ew permissions: a) Click Apply to save the change and complete the procedure. b) Repeat the Editing Active Directory Users procedure for any other T ype 1 users you wish to add.
CN8000 User Manual 146 The Permission Attribute V alue The attribute value for per mission is made up of two parts: 1) the IP address of the CN8000 a user will access; and 2) a string that indicates the access rights the user has on the CN8000 at that IP address.
9. LDAP Server Configuration 147 Permission Exampl es Access rights examples are given in the table, below: User Stri ng Meaning User1 10.0.0.166&w ,v 1. User has Windows Client and View Only rights on a CN8000 with an IP address of 10.0.0.166. 2.
CN8000 User Manual 148 Ty p e 2 For Type 2 users, authentication takes place on the LDAP server, but authorization is via the CN8000’s user database. To edit a Type 2 user, do the following: 1. Follow Steps 1 – 6 of Editing a T ype 1 user (beginning on page 142) 2.
9. LDAP Server Configuration 149 c) Click Apply to save the change and complete the procedure. Jas on now has the same permissions as user . d) Repeat the Editing Active Directory Users procedure for any other users you wish to add. OpenLDAP OpenLDAP is an Open source LDAP serv er designed for Unix platforms.
CN8000 User Manual 150 OpenLDAP Server Configuration The main OpenLDAP configuratio n file , slapd.conf, has to be customized before launching the server. The m odifications to the configurat ion file will do the following: Specify the Unicode data directory .
9. LDAP Server Configuration 151 St arting the OpenLDAP Server To start the Open LDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most import ant option is the d switch that triggers debug information.
CN8000 User Manual 152 Customizing the OpenLDAP Schema The schema that slapd uses may be extended to support addition al syntaxes, matching rules, attribute ty pes, and object classes. In the case of the CN8000, the CN8000 User class and the permission attribute are extended to define a new schema .
9. LDAP Server Configuration 153 LDAP DIT Design and LDIF File LDAP Data Structure An LDAP Directory stores informati on in a tree structure known as the Directory Information Tree (D IT). The nodes in the tr ee are directory entries, and each entry contains information in at tribute-value form.
CN8000 User Manual 154 (Continued from previous page.) DIT Creation The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT fo r the CN800 0 directory tree (shown in the figure, above).
9. LDAP Server Configuration 155 The following figure i llustrates an LDIF fil e that defines the OpenLDAP group for the CN8000. (Continues on next page.
CN8000 User Manual 156 (Continued from previous page.) Using the New Schema To use the new schema, do the following: 1. Save the new schema fil e (e.g., cn8000.schema) in the /OpenLDAP/ schema/ directory . 2. Add the new schema to t he slapd.conf file, as shown in the figure, below: 3.
157 Appendix Safety Instructions General This product is for indoor use only . Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the dev ice. Do not place the device on any unstable su rf ace (cart, stand, table, etc.
CN8000 User Manual 158 extension cord ampere rating. Mak e sure that the total of al l products plugged into the wall outlet does not exceed 15 amperes. T o help protect your sy stem from sudden, transient increases and decreases in electrical power , use a su rge suppressor , line conditioner , or un-interruptible power supply (U PS).
Appendix 159 Rack Mounting Before working on the rack, ma ke sure that the stabilizer s are secured to the rack, extended to the floor , and that the full w eight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.
CN8000 User Manual 160 Consignes de sécurité Général Ce produit est destiné exclusivemen t à une utilisatio n à l’intérieur . V euillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement.
Appendix 161 L ’équipement doit être inst allé à proximité de la prise murale et le dispositif de déconnexio n (prise de courant femelle) doit être facile d’accès. La prise murale doit être installée à proximité de l’équipeme nt et doit être facile d’accès.
CN8000 User Manual 162 L ’unité a été exposée à la pluie ou à l’eau. L ’unité est tombée ou le boîtier a été endommagé. Les performances de l’unité sont vi siblement altérées, ce qui indique la nécessité d’une réparation.
Appendix 163 Mont age sur bâti A vant de travailler sur le bâti, assurez-vous qu e les stabilisateurs so nt bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol.
CN8000 User Manual 164 T echnical Support International For online technical support – including troubleshooting, docume ntation, and software updates: http://eservice.
Appendix 165 IP Address Determination If you are an administrato r logging in for the first time, you need to access the CN8000 in order to g ive it an IP addr ess that users can co nnect to. There are three methods to choose from. In each cas e, your client computer must be on the same network segment as the CN8000.
CN8000 User Manual 166 Network Device IP In staller The way that the IP Installer work s is th at it searches and lists all compatible ATEN devices on your network. You can select a model from the Device List and set it’s IP Address settin gs using the options listed below, th en click Set IP to implement the change on the device.
Appendix 167 After you have made your chang es, click Set IP to set the IP address for the device you have selected. Note: The screen will freeze for a moment or two until the util ity has finished setting the IP .
CN8000 User Manual 168 IPv6 At present, the CN8000 supports two IPv6 address protocols: Link Local IPv6 Address , and IPv6 Stateless Autoconfiguration Link Local IPv6 Address At power on, the CN8 000 is automatically co nfigured with a Link Local IPv6 Address (for exampl e, fe8 0::210:74ff:fe61:1ef).
Appendix 169 IPv6 St ateless Autoconfiguration If the CN8000’s network environm ent cont ains a device (such as a router) that supports the IPv6 Stateless Autoconfigu ration function, the CN8000 can obtain its prefix information from that device in order to generat e its IPv6 address.
CN8000 User Manual 170 Port Forwarding For devices located behind a router, port forwardi ng allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router wh ich device to send the data coming in over a particular port to.
Appendix 171 Keyboard Emulation The PC compatible (101/104 key) keyboard can emu late the functions of the Sun and Mac keyboards. The emulatio n mappings are listed in the table bel ow. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key .
CN8000 User Manual 172 PPP Modem Operation Basic Setup In addition to the browse r and AP methods, the CN 8000 can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your h ardware configuration to match th e diagram, below: : 2.
Appendix 173 Connection Setup Example (Wi ndows XP) To set up a dial-in connection to the CN8000 under Windows XP, do the following: 1. From the Start menu, select Contro l Panel → Network Connections → Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on.
CN8000 User Manual 174 T rusted Certificates Overview When you t ry to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certifi cate is not trusted, and asks if you want to proceed.
Appendix 175 Inst alling the Certificate To install the ce rtifi cate, do the following: 9. In the Security Alert dialog bo x, click V iew Certificate. The Certificate Information dialog box app ears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
CN8000 User Manual 176 13. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate T rusted The certificate is now trusted: When you click View Certificat e.
Appendix 177 Mismatch C onsiderations If the site name or IP address used for generati ng the certificate no lo nger matches the current address of the CN8000 a mismatch warning occurs: You can click Ye s to go on, or you can disable mismatch checking.
CN8000 User Manual 178 Self-Signed Private Certificates If you wish to create your own self-sig ned encryption key and certificate, a free utility – op enssl.exe – is availa ble for do wnload over the web at www .openssl.org . To create your private key and certificate d o the following: 1.
Appendix 179 T roubleshooting General Operation Problem Resolution Erratic operation The CN8000 needs to be started before the KVM switch 1. If the CN8000 is connected to a KVM switch, make sure to power it on before powering on th e switch. 2. If the KVM switch was started before the CN8000, reset or restart the KVM switch.
CN8000 User Manual 180 Windows Problem Resolution When I log in, the browser generates a CA Root certificate is not trusted , or a Certificate Error response. 1. The certificate’s name is not found on Microsoft’s list of T rusted Authorities. The certificate can be trusted.
Appendix 181 Java For mouse synchronization pro blems, see Macros , page 111, Mouse DynaSync Mode , page 118, and Sun / Linux , page 185. For other problems, see the table below: Problem Resolution Java Applet won't connect to the CN8000 1. Java 6 Update 3 or higher must be installed on your computer .
CN8000 User Manual 182 Sun Systems * These solutions work for most comm on Sun VGA cards. If using them fails to resolve the problem , consult the Sun VGA card's manual. Problem Resolution Video display problems with HDB15 interface systems (e.g.
Appendix 183 Mac Systems The Log Server Problem Resolution The local and remote mouse pointers do not sync. There are two USB I/O settings for the Mac: Mac 1, and Mac 2 (see Date/Time , page 61). In general, Mac 1 works with older operating system versions, wher eas Mac 2 works with the newer ones.
CN8000 User Manual 184 Additional Mouse Synchr onization Procedures If the mouse synchronization procedures m entioned in the manual fail to resolve mouse pointer problems for particular com puters, t.
Appendix 185 b) Cli ck the Pointer Options tab c) Set the mouse speed to the middle positio n (6 units in from the left) d) Disab le Enhance Pointer Precision 3. W indows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this).
CN8000 User Manual 186 Supported KVM Switches The KVM switches that can be used in a cascaded installation are as follows: Note: 1. Some of the CN8000’s features may n ot be supported, dependi ng on the functionality of the cascaded KVM switch. (For example, some switches do not suppo rt virtual media.
Appendix 187 Administrator Login Failure If you are unable to perform an Admini strator login (because the Username and Password information has become corrupted, or you have forgotte n it, for example), there is a procedure you can use to clear the login i nformation.
CN8000 User Manual 188 Specifications 1 Power Over the NET Function CN8000 Connectors Console 1 x SPHD-18 Male (Y ellow) KVM (Computer) 1 x SPHD-18 Female (Y ellow) PON 1 1 x DB-9 Male (Black) Modem 1.
Appendix 189 About SPHD Connectors Limited W arranty ALTUSEN warrants this product against defects in material or workmanshi p for a period of one (1) year from the date of purch ase. If this produ ct proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit.
CN8000 User Manual 190 This Page Intentionally Left Blank.
191 Index A Access Ports, 38 Account Policy, 51 Administration, 29 ANMS, 41, 44 Customization, 63 Firmware up grading, 3 3 Network, 37 Administration Page Date/Time, 61 Administrator Login Failure, 18.
CN8000 User Manual 192 IP Address, 21 Address determination, 165 Installer, 37 IP Installer, 165 J Java Apple t Navigation, 1 06 Java Client AP, 133 K Keyboard On-Screen, 96, 117 Keyboard Emul ation, .
Index 193 Server Installation, 149 Overview, 1 P Port Access Sessions, 32 Port Alert Settings, 58 Port Forwarding, 170 Port Property Settings, 57 PPP, 172 Private Certificates, 178 R Rack Mounting, 13.
CN8000 User Manual 194 Windows Client, 86 Virtual Media JavaClient, 116 WinClient, 91 Virtual Media Support, 186 W WinClient Viewer, 71 Windows Client Installation, 127 Message Board, 89 Starting up, .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il ATEN Technology CN8000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del ATEN Technology CN8000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso ATEN Technology CN8000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul ATEN Technology CN8000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il ATEN Technology CN8000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del ATEN Technology CN8000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il ATEN Technology CN8000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo ATEN Technology CN8000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
