Manuale d’uso / di manutenzione del prodotto A470e del fabbricante Pertech
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A470e Users Guide Pertech® 2006 ii.
A470e Users Guide Pertech® 2006 iii Disclaimer Information in this document is subject to change without notice. Consult your Pertech® sales representative for information that is applicable and current. Pertech reserves the right to improve products as new technology , components, software and rmware become available.
A470e Users Guide Pertech® 2006 iv Important Information to the User In order to ensure compliance with the Product Safety , FCC, and CE marking requirements, you must use the power supply , power co.
A470e Users Guide Pertech® 2006 v Contents Preface ............................................................................................................... vii Where to Get Additional information ...............................................
A470e Users Guide Pertech® 2006 vi Chapter 4: Communication............................................................................... 17 RS232 Serial Interface ............................................................................. 18 Serial Interface Pinout .
A470e Users Guide Pertech® 2006 vii This man ual has been wri tten to help you ins tall , op erat e an d ma inta in y our n ew P erte ch A47 0e Prin ter .
A470e Users Guide Pertech® 2006 1 Chapter 1: About the Printer The A470e printer is a fast reliable printer designed to meet your immediate and long term needs. Industry standard RS-232 and USB interfaces allow for connection to any host computer or terminal system .
A470e Users Guide Pertech® 2006 2 Features and Options This man ual cove rs s ever al m odel s an d de scri bes feat ures and opt ions whi ch do not app ly t o al l vers ions . R efer to the mode l li st b elow to dete rmin e wh ich feat ures you r pri nter sup port s.
A470e Users Guide Pertech® 2006 3 Ordering Paper and Supplies The foll owin g se ctio n li sts the pape r an d su ppli es a vail able for ord er . In addi tion to pape r and ribb ons, par ts, serv ice and repa ir m ay b e ob tain ed b y ca llin g 80 0- 800 -66 14.
A470e Users Guide Pertech® 2006 4 Chapter 2: Operating the Printer This cha pter des crib es t he p rint er c ontr ols and prov ides pro cedu res f or l oadi ng Pap er a nd R ibbo ns .
A470e Users Guide Pertech® 2006 5 Roll paper mus t be 3.25 inc hes wid e with a maxi mum dia mete r of 3.5 inche s. Receip t / Journa l prin ters can accomm odat e 1, 2 or 3 ply pap er . Paper and oth er print er consu mabl es may be purc hase d fr om P erte ch b y ca llin g 1 -80 0-8 00 -66 14 .
A470e Users Guide Pertech® 2006 6 48 1X P ap er Loa di ng In str uc tio ns 1. Rai se c ove r and rem ove the spe nt r oll . F lip the gre en pape r loa ding ch ute to the rai sed pos itio n. 2. Ins tall th e ne w rol l so th e pa per exi ts f rom the bot tom of the roll .
A470e Users Guide Pertech® 2006 7 Ribbon Cartridge Replacement T o repla ce th e ri bbon rai se the pri nte r c ove r . Le ave th e p rint er pow er on. Pres s on the R ibbon Inte rlock T ab and ribb on w ill d iseng age from the inner frame . Li ft the ol d Ri bbo n C artr idg e u p and ou t o f th e p rin ter and di sca rd.
A470e Users Guide Pertech® 2006 8 5/64 Adjustment Screws Air Gap Adjustment The ai r g ap m ay nee d a djus tme nt if 3 pl y r oll pa per is use d. If adj ust men t is re qui red it wil l b e evi den ced by ink sm udg e on a Sel f T e st prin tou t.
A470e Users Guide Pertech® 2006 9 Th e Do cum en t St op l imi ts t he d ep th an i ns er te d f or m ca n be p lac ed i nt o th e V a lid at io n Sl ot . Thi s de n es th e va li da ti on pr in t el d hei gh t. Pr in ter s ar e ma nu fac tu re d wi th t he ma xi mu m pr int e ld se tt in g o f 2.
A470e Users Guide Pertech® 2006 10 Low Paper Sensor Adjustment The Low Paper Sensor is located on the inner-frame to the right side of the paper roll.
A470e Users Guide Pertech® 2006 1 1 The re is no c ust ome r m aint ena nce re quir ed for th e A470 e p rin ter , how eve r , you ma y occ asi ona lly cle an lin t an d p ape r d ust out of th e me cha nis m u sing lo w p res sure ca nne d ai r .
A470e Users Guide Pertech® 2006 12 The A470 e pr odu ces a prin tou t l ist ing the cu rre nt con gur ati on sett ing s. A samp le pri nto ut i s inc lud ed on t he fol low ing pag e.
A470e Users Guide Pertech® 2006 13 Serial Number: ******** Main Firmware Revision: * ** *** CRC **** Boot Firmware Revision: * ** *** CRC **** Printer Control Language PCL: A470 Language Diag Mode: S.
A470e Users Guide Pertech® 2006 14 Printer conguration options: Pr in ter C on tr ol La ng ua ge: PCL: A470 La ngu age ACL Mod e(Ad van ced Co mman d L ang uag e) Mo de 1 (D O21 4) Mode 2 (ZC 297 .
A470e Users Guide Pertech® 2006 15 F ont : Font : All Mod es Exc ept A470 : S tand ard , Com pres sed , Exp ande d A470 Mo de: 40 , 3 3 , 36 , 44 , 5 0 , 57 , 66 Intl Ch ar Set : (A vaila ble Cha rac ter Set s V ary w ith Con tro l L angu age .
A470e Users Guide Pertech® 2006 16 Har dw ar e Mec hani sm Mod el: A47 0E- 48X1 Ind epe nden t V alida te A47 0E- 48X0 Rec eip t On ly A47 0E- 4812 Con cur rent V alid ate Wi th Rewi nd A47 0E- 4872 Conc urr ent V alid ate A47 0E- 4874 V alida te Onl y The Me chan ism Mo del Opt ion is No t S ele cta ble in Con gu rat ion Mo de.
A470e Users Guide Pertech® 2006 17 Chapter 4: Communication 3 Pin Mini-Din Power Connector RJ-1 1 Cash Drawer Connector DB9 Male Serial Connector USB Connector The A470e comes with two communication interfaces, RS-232 Serial or USB. Additionally , the printer is congured with dual cash drawer ports and a 3 Pin Mini-Din power coupling.
A470e Users Guide Pertech® 2006 18 Printer Computer DB-9M DB-9M Pin Pin 1 N/C 1 N/C 2.RXD ← 3 3 TXD → 2 4 DTR → 6 5 SIG. GND. ← 5 6 DSR ← 4 (TTL FORM IN) → 7 RTS → 8 8 CTS ← 7 (TTL LOW P APER) → 9. N/C N/C The RS -23 2 in ter fac e u ses eit her XO N/XO FF( Sof twa re) or DTR /DS R(Ha rdw are ) p roto col .
A470e Users Guide Pertech® 2006 19 The USB interface is compatible with USB 2.0 Specication. Using the USB interface with the printer requires that you have USB drivers installed. The USB driver is installed automatically by most standard operating systems.
A470e Users Guide Pertech® 2006 20 Pin # Cash Drawer A Cash Drawer B 1 N /C Solenoid + 2 Solenoid + N /C 3 Solenoid - Solenoid - 4 Switch Switch 5 Switch Switch 6 N /C N / C Each cash drawer driver will source 24 volts for 75 ms to the “solenoid +” pin of the appropri- ate RJ-1 1 jack when the proper cash drawer command is executed.
A470e Users Guide Pertech® 2006 21 Power Supply The A470e printer uses a NTRL Certied external switching power source with a Limited Power Source (LPS) output for use in North America, input 100-240 V ac, 50/60 Hz, 1.5 A, with a maximum power consumption of 60 watts, output is rated at 24 Vdc,2.
A470e Users Guide Pertech® 2006 22 Chapter 5: T rouble Shooting Printer Problems Fo llo win g ar e s ymp tom s yo ur pri nte r ma y e xhi bit and si mpl e s olu tio ns t he pri nte r op era tor co uld imp lem ent . • P r i nt e r fa i l ed t o p r i nt a ft e r t h e ro l l p a p e r w a s r e pl a c e d.
A470e Users Guide Pertech® 2006 23 • S t a tu s li g h t i s Re d ( n o t G r e en ) a nd p ri n t er w i ll n ot r es p o n d. R e mo v e th e ri b b o n c a rt r i dg e a nd p ap e r r o l l . U si n g Lo w Pr e s su r e Ca n n ed Ai r sp r a y o u t t h e a re a s ar o u nd t h e t h re e se n s o rs .
A470e Users Guide Pertech® 2006 24 T rouble Shooting Other Issues Fault Mode Th e pr in te r wi ll ent er a Fa ult Mo de and wil l not ope rat e whe n ce rt ai n fa il ur e co nd iti on s are en co un ter ed .
A470e Users Guide Pertech® 2006 25 Getting Service and T echnical Support Service Y ou can rely on Pertech for fast turnaround, exibility , and a highly trained and dedicated staff to return your equipment back in rst class working order . As part of Pertech, we are very familiar with all Pertech printers.
A470e Users Guide Pertech® 2006 26 Some features listed in this specication do not apply to all products in the Pertech A470e series. Refer to Chapter 1: Features and Options of this manual to determine which features apply to a particular model. Media Roll Paper Width .
A470e Users Guide Pertech® 2006 27 Hardware Print Head ..................................................... 9 Wire Impact Wire Diameter ............................................... .012” Center T o Center Dimension ......................... .0139” Width .
A470e Users Guide Pertech® 2006 28 Index A Adjustable Features 8, 22 Air Gap Adjustment 8, 22 Auto line feed 14 Advanced Command Language 3, vii B Baud 15, 18, 27 C Canned air 1 1 Cash drawer 17, 20 .
A470e Users Guide Pertech® 2006 29 Power Supply 21, 27, iv Printer controls 4 Printer Control Language 14 Printeld dimension 9 Print Speed 26 Publications vii R Ram test failure 24 Receipt LPI 15 .
A470e Users Guide Pertech® 2006 30 Warranty Pertech Resources warrants all of its transaction printers against defects in material and workmanship for a period of 24 months from date of shipment by Pertech Resources or the rated maximum number of transactions for the specic product – whichever comes rst.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Pertech A470e è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Pertech A470e - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Pertech A470e imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Pertech A470e ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Pertech A470e, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Pertech A470e.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Pertech A470e. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Pertech A470e insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
