Manuale d’uso / di manutenzione del prodotto 5300 del fabbricante Pertech
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Users Guide Pertech Resources Inc. November 2005 220321A-01 5300 Series Printer.
Pertech Resources Inc. November 2005 220321A II Disclaimer Information in this document is subject to change without notice. Consult your Pertech® sales representative for information that is applicable and current. Pertech reserves the right to improve products as new technology , components, software and rmware become available.
Pertech Resources Inc. November 2005 220321A III Important Information to the User In order to ensure compliance with the Product Safety , FCC and CE marking requirements.
Pertech Resources Inc. November 2005 220321A IV Contents Preface ............................................................................................................... VI About The Printer .....................................................
Pertech Resources Inc. November 2005 220321A V Conguration & Diagnostic Print T ests .......................................................... 17 Conguration Utility Program ..................................................................
Pertech Resources Inc. November 2005 220321A VI Preface This man ual h as b een w ritt en to hel p you Ins tall and Oper ate y our Perte ch® 5300 Seri es Pr inte r . Fee l fr ee to con tact us i f yo u nee d fu rther ass istan ce a fter read ing this manu al.
Pertech Resources Inc. November 2005 220321A 1 About The Printer Unpacking the Printer Save all packing materials in case you need to repack the printer . T o report a printer that was damaged during shipping, see “Contact Information” on the last page of this Guide.
Pertech Resources Inc. November 2005 220321A 2 Ordering Paper and Supplies The foll owing sec tion list s the pap er an d su ppli es av aila ble f or o rder . In addi tion to p aper and ribb ons, part s, s ervic e an d rep air may b e ob tain ed by cal ling 1- 800 -800 -6614 .
Pertech Resources Inc. November 2005 220321A 3 Operating the Printer Using the Controls Paper Loading Failure to load paper correctly may result in a paper jam. T o remove paper that has jammed: 1. Open the Front Cover . 2. Pull the paper backwards out of the mechanism.
Pertech Resources Inc. November 2005 220321A 4 Ribbon Advance Knob 535X Ink Jet Specic Directions 4. Remove the protective vinyl tape from replacement print cartridge.
Pertech Resources Inc. November 2005 220321A 5 2.75 Inches 1.75 Document Stop Right Edge of Form Aligned with Right Edge of Receipt Retail Endorsement. T o center justify check in print zone, docu- ment guide is 2.625” from dot column #1 1 Inch Print eld is 2.
Pertech Resources Inc. November 2005 220321A 6 Document Guide Installation The Document Guide is a clip in durable plastic part that attaches to the printers V alidation Roller to provide a right side guide for an inserted form.
Pertech Resources Inc. November 2005 220321A 7 Cables and Connections RS232 Serial Interface The 5300 comes with two communication interfaces, RS-232 Serial and USB. Additionally , the printer has a cash drawer port and a three pin mini din power coupling.
Pertech Resources Inc. November 2005 220321A 8 Cash Drawer Warning: use of incompatible cables can damage the printer and will void the warranty . When purchasing a cash drawer for this product please make sure the vendor is aware of the product specications.
Pertech Resources Inc. November 2005 220321A 9 Power Supply T o avoid damage to the printer connect the Power Supply last. 1. Make sure the printer power switch is off. 2. Plug the Power Supply Cable into the printer . The power supply cable connector has a locking mechanism to ensure that the cable stays fastened to the printer .
Pertech Resources Inc. November 2005 220321A 10 Drivers & Utilities Pertech provides drivers for various operating systems. Common drivers can be downloaded off the Pertech web site www .pertechresources.com. For drivers not listed on the web site check with your Pertech representative for availability .
Pertech Resources Inc. November 2005 220321A 1 1 6. The “Install Printer Software” section will display a list of printers that Windows currently supports and show a button called “Have Disk”. Click “Have Disk” and browse to the temporary folder where the driver was unzipped in step 1.
Pertech Resources Inc. November 2005 220321A 12 1 1. Click “Finish”. Windows will issue a warning that the driver is not digitally signed by Microsoft®.
Pertech Resources Inc. November 2005 220321A 13 Bi-directional Status The printer driver will display printer status via an icon in the Windows System T ray , which is located on the task bar next to the clock.
Pertech Resources Inc. November 2005 220321A 14 Printing Preferences If the printer icon in the printers folder is clicked with the right mouse button and Printing Preferences selected the various parameters to do with the document may be modied. This dialog box is also usually available from within an application within its printer setup.
Pertech Resources Inc. November 2005 220321A 15 Commands can be entered in ASCII text or Hexadecimal format. T o enter in hex, bracket the hex code with <> symbols.
Pertech Resources Inc. November 2005 220321A 16 Logo Download Utility Pertech provides a Logo Download Utility to simplify the adding of logos or Bit Mapped images to your printed tickets or receipts. The utility is available for download from the Pertech web site.
Pertech Resources Inc. November 2005 220321A 17 Conguration & Diagnostic Print T ests Conguration Utility Program Pertech Provides a Conguration Utility for the 5300 series that is downloadable from the Pertech web site. The Conguration Utility offers an alternative to the One Button Conguration explained later in this section.
Pertech Resources Inc. November 2005 220321A 18 The user can choose to Lock Settings if desired. This prevents accidental changes from occurring in both the host communication settings and conguration items. When exiting the utility via the “Exit” button, there is a prompt to save the current settings to disk.
Pertech Resources Inc. November 2005 220321A 19 Font There are three font options available in all control lan- guages except the A470 Mode they are Standard - Com- pressed - Expanded. The table below details each of the font options pitch and column capabilities Inkjet Font Pitch (Char/Inch) Columns (Char/Line) Standard 16 40 Compressed 22.
Pertech Resources Inc. November 2005 220321A 20 Memory When the printer is set into the ACL Mode control lan - guage memory is user dene able. The conguration utility allows the user to adjust the memory allocated for Logos, Fonts, Macros and User Data for RAM and Flash memory .
Pertech Resources Inc. November 2005 220321A 21 After the printer is set up, you can run two print diagnostic reports / tests and enter the conguration menu. Below is an example of the conguration report. 1 Press and hold the Paper Feed Button and then press the Power Switch to turn the printer on and start the rst test.
Pertech Resources Inc. November 2005 220321A 22 ================================= Press paper feed to change conguration SET -UP INSTRUCTIONS PRESSING THE P APER FEED BUTTON WHILE THE GREEN LIGHT IS FLASHING WILL REJECT THE LAST PRINTED P ARAMETER.
Pertech Resources Inc. November 2005 220321A 23 Serial Number: ******** Main Firmware Revision: * ** *** CRC: **** Boot Firmware Revision: * ** *** CRC: **** Printer Control Language PCL: ACL Language.
Pertech Resources Inc. November 2005 220321A 24 Serial Number: ******** Main Firmware Revision: * ** *** CRC: **** Boot Firmware Revision: * ** *** CRC: **** Printer Control Language PCL: A470 Languag.
Pertech Resources Inc. November 2005 220321A 25 Serial Number: ******** Main Firmware Revision: * ** *** CRC: **** Boot Firmware Revision: * ** *** CRC: **** Printer Control Language PCL: DO214 Langua.
Pertech Resources Inc. November 2005 220321A 26 LED Mode Indicators The 5300 series printers are equipped with two color led indicators that identify Paper , Error , Ink Low , Form In, and Power On conditions.
Pertech Resources Inc. November 2005 220321A 27 T rouble Shooting Printer Problems Th e p ri nt er wi ll en te r a F aul t Mo de an d w il l not o pe rat e whe n ce rta in fa il ur e c on dit io ns ar e enc ou nt ere d.
Pertech Resources Inc. November 2005 220321A 28 T rouble Shooting General Issues A. Printer prints garbage when using RS-232 and/or printer occasionally prints garbage even when not sending print job. - Solution : V erify that the COM port is set up to match the attached printer .
Pertech Resources Inc. November 2005 220321A 29 Pertech provides T echnical Support for this product by calling 307-856-4821 between the hours of 8AM to 5PM Monday through Friday MST , or by submitting a Support Inquiry at the Pertech web site. www .pertechresources.
Pertech Resources Inc. November 2005 220321A 30 Specications Dimensions Height 5.38” / (136.65 mm) Width 6.92” / (175.77 mm) Length 8.9” / (226.06 mm) Weight R/V Models 5.75 Lbs. / (2.61 kg) Ext. Power Supply 1.12 Lbs. Max. / (.051 kg) Power Supply Impact: 60 W att 24V Brick or Inkjet:15 W att 24V W all Mount Roll Paper Width 3.
Pertech Resources Inc. November 2005 220321A 31.
Pertech Resources Inc. November 2005 220321A 32 Index A A470 Compatibility Mode .................. 24, V Additional information ............................. VI Agency Listings ...................................... 30 ASCII 8, .......................
Pertech Resources Inc. November 2005 220321A 33 Printer Control Language 16, 17, 18, 22, V Print Cartridge .......................................... 4 Print Head Carriage .................................. 4 Print Mode ...............................
Pertech Resources Inc. November 2005 220321A 34 W arranty Warranty Pertech Resources warrants all of its transaction printers against defects in material and workmanship for a period of 24 months from date of shipment by Pertech Resources or the rated maximum number of transactions for the specic product – whichever comes rst.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Pertech 5300 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Pertech 5300 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Pertech 5300 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Pertech 5300 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Pertech 5300, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Pertech 5300.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Pertech 5300. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Pertech 5300 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
