Manuale d’uso / di manutenzione del prodotto C611M-C del fabbricante Pelco
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NVR300 Network V ideo Recorder INSTALLATION/OPERATION C611M-C (3/06).
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C611M-C (3/06) 3 Contents Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Product Overview .
4 C611M-C (3/06) Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Error Messages . . . . . . .
C611M-C (3/06) 5 List of Illustrations 1 Sample NVR300 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2 Front View of NVR300 .
6 C611M-C (3/06) List of T ables A NVR300 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 B NVR300 Pages and Associated Operations .
C611M-C (3/06) 7 Important Safety Instructions Observe the following warnings before installing and using this product: 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water .
8 C611M-C (3/06) Product Overview This section provides an overview of the NVR300 network video recorder , software version 3.00. The following information is provided: • Description of the function.
C611M-C (3/06) 9 SAMPLE APPLICATION Figure 1 illustrates a sample scenario of an NVR300 application Integration of the NVR300 user interface with the VMX300 allows the NVR300 to operate as part of an entire system.
10 C611M-C (3/06) MODELS The NVR300 comprises a series of network video recorders based on the maximum number of supported PelcoNet devices: 16, 32, or 64. The network video recorders also vary based on the amount of internal storage space, the hard disk drive configuration, and the capability to connect to external storage units.
C611M-C (3/06) 11 FRONT VIEW Figure 2 illustrates the front view of the NVR300. Figure 2. Front View of NVR300 As illustrated in Figure 2A, note the following: • The front panel of the unit has a door that can be locked and unlocked using the supplied keys.
12 C611M-C (3/06) REAR VIEW Figure 3 illustrates the rear view of the NVR300. Figure 3. Rear View of NVR300 For detailed information about connections to the rear panel of the NVR300, refer to the Installation section of this manual.
C611M-C (3/06) 13 Installation This section provides information about the tasks necessary to install the NVR300. The tasks are as follows: • Inventory of the items that have been supplied with your.
14 C611M-C (3/06) HARDWARE INSTALLATION MOUNTING THE NVR300 The NVR300 can be placed on a flat surface such as a desktop or can be mounted into an equipment rack. Information about mounting the NVR300 onto a desktop or into an equipment rack follows.
C611M-C (3/06) 15 Figure 4. NVR300 Rack-Mount Installation NVR300 (4) SCREWS, 10-32 X 0.75-INCH, P AN HEAD (2 EACH SIDE) REAR-MOUNTING SUPPORT RAIL FRONT -MOUNTING SUPPORT RAIL (6-8) SCREWS, 8-32 X 0.375-INCH, TRUSS HEAD (3-4 EACH SIDE) (8) SCREWS, 10-32 X 0.
16 C611M-C (3/06) INSTALLING HARD DISK DRIVES Y ou must install the data storage hard disk drives supplied with the NVR300 unit. Note that the system drive is installed at the factory . To install the data storage hard disk drives, refer to Figure 5 and do the following: 1.
C611M-C (3/06) 17 CONNECTING THE NVR300 TO PERIPHERAL EQUIPMENT Connections of peripheral equipment to the NVR300 are made on the rear panel of the NVR300.
18 C611M-C (3/06) Connecting to the Network To connect the NVR300 to the network, refer to Figure 7 and do the following: 1. Connect one end of an RJ-45 network cable to the 1000BaseT Ethernet port of the NVR300. 2. Connect the other end of the cable to the network (typically to an Ethernet switch).
C611M-C (3/06) 19 POWERING ON THE NVR300 After the hard disk drives have been installed and the necessary connections have been made to the NVR300, power can be applied to the unit. To power on the NVR300, do the following: 1. T urn on the attached monitor .
20 C611M-C (3/06) IDENTIFYING THE NVR300 ON THE NETWORK To identify the NVR300 on the network, do the following: 1. Log in to Windows XP as a user by clicking the NVR300 icon. 2. Click the NVR300 Platform Admin icon to call up the NVR300 Platform Administrator screen.
C611M-C (3/06) 21 CONFIGURING TCP/IP SETTINGS To configure TCP/IP settings, do the following: 1. Click the NVR300 Platform Admin icon to call up the NVR300 Platform Administrator screen. 2. On the NVR300 Platform Administrator screen, click the Network Settings button.
22 C611M-C (3/06) CONFIGURING ALERTS FOR AN EXTERNAL RAID NVR300 NOTE: The following information applies to external NVR300 RAID models only; and not to non-RAID models.
C611M-C (3/06) 23 Figure 11. Add Server 4. Enter the desired name for the NVR300 external RAID machine and the IP address of the NVR300 with the DX9200HDDI unit(s) attached. Click the OK button. A window showing the added HDDI(s) appears. Figure 12. HDDIs Added 5.
24 C611M-C (3/06) Figure 13. Event Notification 6. Checkmark the boxes shown in Figure 13. 7. Click the E-Mail Setting tab. The E-Mail Setting page appears.
C611M-C (3/06) 25 8. Do the following: • Checkmark the Mail Notify box. • Enter in the Sender Name box the name that will appear as the sender in the e-mail sent for notifications. • Enter in the Sender E-mail Address box the e-mail address that will appear as the sender’ s e-mail address in the e-mail sent for notifications.
26 C611M-C (3/06) Figure 16. NetSend Setting (Second Page) 11. Click the OK button. The Event Notification window will close. Figure 17. ACSGateway Config Exit 12. Configuration is complete. Click Exit in the upper left. 13. T o view the status of the external RAID, click the RAID Manager icon located on the desktop.
C611M-C (3/06) 27 Figure 18. Allow Blocked Content 14. Click the ActiveX warning that appears at the top of the window . Then select Allow Blocked Content… . A security message appears. Figure 19. ActiveX W arning 15. Click the Ye s button. The RAID Manager window appears.
28 C611M-C (3/06) 16. Double-click Root , and then double-click the server to display attached RAID units, as shown. Figure 21. RAID Manager (Second Screen) 17. Double-click on the desired RAID unit to display the status. The RAID Manager Status window appears.
C611M-C (3/06) 29 Operation After the NVR300 has been installed, connected to the network, and powered up as discussed in the Installation section, the NVR300 is ready for operation.
30 C611M-C (3/06) Figure 23. (Part 1 of 2). NVR300 W eb Pages and Associated Links NVR-STATUS LINK NVR-PLAYBACK LINK A. NVR-PLAYBACK PAGE (REMOTE AVAILABILITY ONLY) B.
C611M-C (3/06) 31 Figure 23 (Part 2 of 2). NVR300 W eb Pages and Associated Links NVR-CONFIG LINK NVR-SETUP LINK D. NVR-CONFIG PAGE (REMOTE AVAILABILITY ONLY) C.
32 C611M-C (3/06) START-UP T ASKS To operate the NVR300, start-up tasks include the following: • Accessing the NVR300 user interface • Setting user access levels and associated passwords (performe.
C611M-C (3/06) 33 T able C. Client PC System Requirements Before beginning the following procedure to access the NVR300 from a client PC, contact your system administrator for the IP address of the NVR300 that you will be accessing. Y ou must know the IP address to perform the procedure.
34 C611M-C (3/06) To set user access levels and associated passwords, do the following: 1. Open the NVR-Config page by clicking the NVR-Config link or the NVRConfig icon on the desktop. The NVR-Config page appears. Figure 24 shows the “Password settings” dialog box on the NVR-Config page.
C611M-C (3/06) 35 LOGGING IN TO THE NVR300 If you are required to log in to the NVR300, you must enter a user name and password. Before performing the procedure below , contact your system administrator for user name and password information. To log in to the NVR300, do the following: 1.
36 C611M-C (3/06) OPERATIONAL T ASKS When operating the NVR300, you can perform various tasks. The tasks that can be performed depend on the user access privileges that may have been assigned to you by the system administrator (refer to T able D for information about user access privileges).
C611M-C (3/06) 37 Figure 26. NVR-Setup Page—Programmed Recordings Dialog Box NOTE: Figure 26 shows a Programmed Recordings dialog box that is empty , that is, the dialog box does not display a list of programmed recordings. Once recordings are programmed, they are listed in the dialog box as discussed later in this procedure.
38 C611M-C (3/06) 3. Program the configuration parameters. Refer to T able E for configuration guidelines. T able E. Recording Configuration Guidelines Configuration Parameter Configuration Guide.
C611M-C (3/06) 39 T able E. Recording Configuration Guidelines (Continued) Configuration Parameter Configuration Guidelines Recording type T ype of recording From the drop-down box, select one of the following recording modes: • Continuous recording —Allows the NVR300 to record continuously .
40 C611M-C (3/06) T able E. Recording Configuration Guidelines (Continued) Configuration Parameter Configuration Guidelines Event recording Alarm recording on If event recording is selected as the .
C611M-C (3/06) 41 T able E. Recording Configuration Guidelines (Continued) 4. Click the OK button to start the recording based on the programmed parameters. (Clicking the Cancel button prevents the recording from starting.) The recording is listed in the Programmed Recordings dialog box.
42 C611M-C (3/06) NOTE: If an X appears rather than a camera icon or clock icon, the NVR300 cannot record from that particular recording source. Refer to the T roubleshooting section for information. • The name of the video source is the unit name of the PelcoNet device followed by the camera name.
C611M-C (3/06) 43 SCHEDULING A RECORDING NOTE: Service-level access privileges are required to schedule a recording. When programming a new recording or when editing a recording, you can schedule a recording on a weekly basis. To schedule a recording, perform the following: 1.
44 C611M-C (3/06) To select one or more particular time slots for additional days of the week, repeat steps a and b above. – Select an hourly time slot for all days of the week at once. T o do so, click the appropriate hour selection button in the top row of the grid.
C611M-C (3/06) 45 SEARCHING FOR A RECORDING Searching for a recording is performed from the NVR-Playback page remotely using the VMX300 or a client PC. Y ou can search for a recording based on camera only or based on camera and a specific time period.
46 C611M-C (3/06) b. In the “From time” text entry box, enter the desired time in hh:mm:ss military time format (hh = 2-digit hour numbered to 23, mm = 2-digit minute numbered to 59, and ss = 2-digit second numbered to 59). The default setting is 00:00:00 .
C611M-C (3/06) 47 • Stoptime —Displays the date and time the recording ended: – The date is displayed in mm/dd/yyyy format (mm = 2-digit month, dd = 2-digit day , and yyyy = 4-digit year).
48 C611M-C (3/06) PLAYING A RECORDING Y ou can play a recording remotely using the VMX300 video management system or a client PC on the network. The playback capability of the NVR300 allows you to play recorded video and, if applicable, recorded audio.
C611M-C (3/06) 49 Resizing the Video Display Area The video display area displays the video content of the recording that is playing. Y ou can resize the video display area by clicking either of the following links above the video display area: • 528x432 —(Default setting) Resizes the video display area to 528 x 432 pixels (small).
50 C611M-C (3/06) T able F . Playback Controls In addition to the playback controls listed above, you can control playback of recordings using the yellow slider in the video bar: • Y ou can move the slider forward or backward within a recording track (lavender recording bar).
C611M-C (3/06) 51 REPLAYING A RECORDING While a recording is playing, you can replay the recording from the start time in the following ways: • By using the appropriate playback controls on the NVR-Playback page. For detailed information about playback controls, refer to the Controlling Playback of a Recording section for detailed information.
52 C611M-C (3/06) To select multiple recordings for deletion at one time, do the following: 1. In the recording selection area of the NVR-Playback page, select the recordings you wish to delete by doing either of the following: a.
C611M-C (3/06) 53 NOTE: Once a location is specified, all recordings you wish to save are saved to that location as MPEG files. Y ou do not need to specify that location each time you save a recording. In addition, any snapshots that are taken will also be saved to that location as JPEG files.
54 C611M-C (3/06) Figure 39. NVR-Playback Controls Used to T ake a Snapshot 3. If you wish to specify a location to which the snapshot should be saved, continue with steps 3a and 3b that follow; otherwise, omit those steps and proceed to step 4. a. Click the Select Path button.
C611M-C (3/06) 55 USING THE MPEG VIEWER TO PLAY MPEG FILES To play recorded video and also audio, if applicable, that was saved as an MPEG file as a result of saving a recording, use the MPEG Viewer software. (For information about saving a recording, refer to the Saving a Recording section.
56 C611M-C (3/06) • Clicking Open Folder opens the folder to which the MPEGViewer .exe file was saved. The MPEGViewer .exe file is highlighted in the folder . Double-clicking the file opens the MPEG Viewer application and allows you to play an MPEG file.
C611M-C (3/06) 57 • T ime indicators at the beginning and end of the progress indicator bar display the duration of the file in minutes:second format. The time indicators begin with 0:00 and end with xx:xx, where xx:xx indicates the duration of the file (for example, 15:12 indicates that the file is 15 minutes and 12 seconds in duration).
58 C611M-C (3/06) • Camera icon—Indicates that the recording is active; that is, the NVR300 is currently recording a stream generated by the PelcoNet device. • Clock icon—Indicates that the recording has been scheduled but is not currently active.
C611M-C (3/06) 59 System Upgrade This section provides information about the following: • Setting the software license to allow the NVR300 to support additional PelcoNet devices • Adding internal .
60 C611M-C (3/06) 4. In the Activation Code field, delete the copyright code and then enter the activation code: • If you are upgrading the license, enter the new activation code supplied with the new license. • If you are resetting the license, enter the activation code that is labeled on the NVR300 unit.
C611M-C (3/06) 61 Step 2. Use Windows XP Disk Management to format the newly added storage drive (Disk 1). Using Windows XP Disk Management, format the newly added storage drive as follows: 1. Log in to Windows XP as Administrator . The default password is 2921981@$.
62 C611M-C (3/06) ADDING EXTERNAL STORAGE WITH DX9200HDDI VIDEO STORAGE UNITS (For units with no internal storage only .) For expanded storage of NVR300 recordings, two SCSI ports are provided on the rear panel of NVR300 RAID systems (refer to T able A for a list of the applicable models).
C611M-C (3/06) 63 4. If the NVR300 is not already powered on, power on the unit by doing the following: a. On the rear panel of the NVR300, set the power supply ON/OFF switch to the ON position. b. On the front panel of the NVR300, press the POWER button to power on the unit.
64 C611M-C (3/06) d. Click the Next button. e. Confirm selection of Disk 2, and then click the Finish button. Both Disk 1 (NVR300 internal storage space) and Disk 2 (DX9200HDDI storage space) are on the same volume (V olume D) and the status is healthy .
C611M-C (3/06) 65 Step 2. Use Windows XP Disk Management to extend storage volume of the NVR300 by adding disk space from the DX9200HDDI. Using Windows XP Disk Management, extend the storage volume (V olume D) of the NVR300 by adding disk space from the DX9200HDDI as follows: 1.
66 C611M-C (3/06) Service This section provides information about the following: • Recovering the system drive if the NVR300 operating system or NVR300 software is corrupted (applicable to NVR300 RA.
C611M-C (3/06) 67 5. Press the C key to reboot the NVR300. Proceed to Step 2 that follows. STEP 2. PERFORM MISCELLANEOUS T ASKS. 1. If you are using DX9200HDDI external storage, extend the internal storage volume of the NVR300 by adding disk space from the DX9200HDDI.
68 C611M-C (3/06) REPLACING A DATA STORAGE HARD DISK DRIVE IN A NON-RAID SYSTEM (NVR3xx-500 SYSTEMS ONLY) In NVR316-500 and NVR332-500 systems (non-RAID), the data storage hard disk drive is field replaceable. If the storage drive fails, you can replace it with a new drive.
C611M-C (3/06) 69 8. Power on the NVR300 by pressing the POWER button on the front panel of the unit. The NVR300 boots. During the boot process, the NVR300 splash screen appears, followed by the recovery boot option screen and the Windows XP boot screens.
70 C611M-C (3/06) 3. Open Windows XP Disk Management as follows: a. On the Windows XP desktop, right-click the My Computer icon and then click Manage. The Computer Management window appears. b. In the left pane of the Computer Management window , locate the Storage item.
C611M-C (3/06) 71 6. Remove the failed storage drive from the carrier as follows: a. Observe that the drive is held in place by two retention clips on each side of the carrier . The two retention clips on each side of the carrier latch onto the holes on each side of the drive.
72 C611M-C (3/06) T roubleshooting This section provides information to help you determine the cause of a problem and suggested actions to correct the problem.
C611M-C (3/06) 73 T able G. NVR300 T roubleshooting Guidelines (Continued) Problem Possible Cause Suggested Corrective Action V ideo loss condition—an X overlaid on a camera appears in the video playback area of the NVR-Playback page when attempting to play a recording.
74 C611M-C (3/06) ERROR MESSAGES T able H provides a list of NVR300 error messages. T able H. NVR300 Error Messages Error Message Possible Cause Suggested Corrective Action SQL Error! Request for recordings failed The NVR300 cannot display a list of existing recordings due to an over - load condition.
C611M-C (3/06) 75 Specifications ELECTRICAL / VIDEO Input V oltage 100-240 V AC +10%, 50/60 Hz, autoranging; reset feature enabled when power becomes unstable or interrupted Power Consumption 235 W m.
76 C611M-C (3/06) Appendix. Automatic Data Replenishment (ADR) This appendix provides an overview of the Automatic Data Replenishment technology used by the NVR300.
C611M-C (3/06) 77 LOCAL STORAGE ADR can only copy video that exists on the CompactFlash storage device (card or IBM Microdrive ™ ). Pelco recommends setting the NET350 to use the Ringbuffer (FIFO) storage method so it continually overwrites existing video.
78 C611M-C (3/06) Regulatory Notices This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
PRODUCT WARRANTY AND RETURN INFORMA TION WARRANTY Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.
United States | Canada | United Kingdom | The Netherlands | Singapore | Spain | Scandinavia | France | Middle East W orldwide Headquarters 3500 Pelco W ay Clovis, California 93612 USA USA & Canada T el: 800/289-9100 Fax: 800/289-9150 International T el: 1-559/292-1981 Fax: 1-559/348-1120 www .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Pelco C611M-C è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Pelco C611M-C - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Pelco C611M-C imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Pelco C611M-C ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Pelco C611M-C, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Pelco C611M-C.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Pelco C611M-C. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Pelco C611M-C insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
