Manuale d’uso / di manutenzione del prodotto DS-3300 del fabbricante Olympus
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1 Thank you for purchasing an Olympus Digital V oice Recorder . Please read these instructions for information about using the product correctly and safely . Keep the instructions handy for future reference. T o ensure successful recordings, we recommend that you test the record function and volume before use.
2 T able of Contents T able of Contents ..................................... 2 Safe and Proper Usage ........................... 4 General Precautions ................................ 5 1 Getting Started Main Features ................................
3 1 2 3 4 5 6 7 7 5 Managing Files on Y our PC Download Dictation Files from the Recorder ........................... 61 Playing a Dictation File .......................... 63 Upload Dictation Files to the Recorder .... 64 Direct Recording/Editing on PC .
4 Convention Used In this Manual • The word “card” is used to refer to the xD- picture Card. • The word “DSS Player” is used to refer to the DSS Player Pro Dictation Module in Windows environment and DSS Player in Apple Macintosh environment.
5 General Precautions ● Do not leave the recorder in hot, humid locations such as inside a closed automobile under direct sunlight or on the beach in the summer . ● Do not store the recorder in places exposed to excessive moisture or dust. ● Do not use organic solvents such as alcohol and lacquer thinner to clean the unit.
6 Battery Charger (Cradle) Danger • Do not attempt to use this charger with anything other than Olympus Ni-MH batteries. Using it in combination with other batteries may cause fire, explosion, leakage or overheating. • Do not put the charger in water .
7 AC Adapter Danger • Be sure to use the charger with the proper voltage (AC 100 - 240 V). Using it with other voltage levels may cause fire, explosion, overheating, electric shock or injury . • For safety , be sure to unplug the charger from the outlet before performing maintenance or cleaning.
8 General Precautions Caution • Do not use the charger if the power plug is damaged or the plug is not completely connected to the outlet. This may cause fire, overheating, electric shock, short circuit or damage. • Unplug the AC Adapter from AC outlet when not using.
1 9 Main Features Main Features IBM and PC/A T are the trademarks or registered trademarks of International Business Machines Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation. Apple, Macintosh, iMac, eMac, Mac, and PowerMac are trademarks or registered trademarks of Apple Computer, Inc.
10 1 xD-Picture Card The xD-Picture Card is a removable recording media. Memory Size SP Mode LP Mode 16MB 2 hr . 35 min. 5 hr . 30 min. 32MB 5 hr . 13 min. 1 1 hr . 00 min. 64MB 10 hr . 25 min. 22 hr . 20 min. 128MB 20 hr . 55 min. 44 hr . 45 min. 256MB 42 hr .
1 11 1 EAR (Earphone) jack 2 MIC (Microphone) jack 3 Built-in microphone 4 NEW button 5 HOLD switch 6 REC (Record) button 7 REW (Rewind) button 8 FF (Fast Forward) button 9 INDEX button 0 FOLDER/MENU .
12 1 1 Battery indicator 2 Folder 3 Priority indicator 4 Current file number 5 T otal number of recorded files in the folder 6 Erase lock indicator 7 Character Information display 8 Microphone sensiti.
1 13 Installing Batteries 1 2 3 1 Lightly press down on the arrow and slide the battery cover open. 2 Insert two AAA batteries, observing the correct polarity . 3 Close the battery cover completely . Replacing batteries The battery indicator on the display changes as the batteries lose power .
14 1 Installing Batteries An optional Ni-MH Rechargeable Battery from Olympus can be used for the recorder . 1 Lightly press down on the arrow and slide the battery cover open. 2 Insert Ni-MH Rechargeable Battery Pack, observing the correct polarity .
1 15 Charging Battery 1 Connect the optional AC adapter (A51 1/D- 7AC) or USB cable to the cradle. For connection procedures, see P .57. When using the adapter for charging, connect the power plug to the charger ’ s AC connector . 2 T urn ON the recorder and set it vertically in the cradle.
16 1 Information Regarding Rechargeable Batteries .............................................................................................................................................................. Notes This charger is designed to fully charge batteries regardless of their energy level.
1 17 T urning ON the Recorder T urning ON the Recorder/ Power Save Mode With the battery charged in the recorder and the card inserted properly , the recorder is ready to work. While the power switch on the back of the recorder is in the OFF position, none of the buttons or switch on the recorder will be active.
18 1 CUST OM Button (Programmable) Dealer Option Items/ CUSTOM Button (Programmable) The CUSTOM button can be assigned two kinds of functions by being pressed in dif ferent ways. By default, the button is programmed on PRIORITY for both ways: The following functions can be assigned to CUSTOM button.
1 19 Setting the correct time and date on the recorder is very important since every file recorded on the recorder will have the date and time information as part of the file header .
20 1 Example: March 14, 2005 3M 14D 2005Y (Initial setting) ↓ 14D 3M 2005Y ↓ 2005Y 3M 14D 4 Set the month. 1 Press the FF button or REW button to set the month. 2 Press the REC button to accept the month. Changing the Time/Date 5 Set the day . 1 Press the FF button or REW button to set the day .
1 21 Inserting and Ejecting a Card Inserting a Card 1 Slide the card cover lock in the direction indicated by the arrow . The card cover is unlocked and the message “ CARD COVER IS OPEN ” appears on the display . When this message appears, the power is switched off automatically .
22 1 2 3 4 Ejecting a Card 1 Make sure the recorder is STOP mode. 2 Slide the card cover lock in the direction indicated by the arrow . The card cover is unlocked and the message “ CARD COVER IS OPEN ” appears on the display . The power is switched off automatically .
23 2 Recording Recording By default, the recorder has five folders, A , B , C , D , E and you can select folder by pressing the FOLDER/MENU button. These five folders can be selectively used to distin.
24 2 Recording Recording Notes • A beep will sound when the remaining recording time reaches 60 seconds, 30 seconds, and 10 seconds while recording. •“ MEMORY FULL ” or “ FOLDER FULL ” will be displayed when the memory or folder capacity is full.
25 2 1 Select and play the file you want to overwrite. Stop playback at the starting point of overwrite. 2 Press the REC button to start overwriting. The record/play indicator lamp glows red. 3 Press the STOP button to stop overwriting. Overwrite Recording Y ou can overwrite a previously recorded file from any point within the file.
26 2 1 Select and play the file you want to insert an additional recording into. 2 While playing the file, press the FOLDER/MENU button to insert an additional recording. “ INSERT ? ” appears on the display . 3 Press the REC button to start inserting an additional recording.
27 2 Microphone Sensitivity (MIC SENSE) Microphone Sensitivity (MIC SENSE) Microphone sensitivity is adjustable to meet recording needs. 1 Press and hold the FOLDER/MENU button for 1 second or longer . The menu appears ( ☞ P .37). 2 Press the FF or REW button until “MIC SENSE” flashes on the display .
28 2 Recording Modes (REC MODE) Recording Modes (REC MODE) The recording mode can choose between SP (standard recording) and LP (long-term recording). 1 Press and hold the FOLDER/MENU button for 1 second or longer . “ REC MODE ” will be displayed on the screen ( ☞ P .
29 2 When the microphone senses that sounds have reached a preset actuation volume level, the built-in Variable Control V oice Actuator (VCV A) starts recording automatically , and stops when the volume drops below the actuation level.
30 2 Hands-free Recording Hands-free Recording/ Recording Monitor The recorder can be used as a hands-free recording device. T o setup the recorder for hands- free operation, connect the optional Olympus foot switch (RS25/26) to the back of the cradle and place the recorder in the cradle as shown in the diagram below .
31 2 Playing Playing 1 Select the file, then press the PLA Y button to start playback. The record/play indicator lamp glows green. a Current playback time b T otal recording time of the file being played 2 Press the VOLUME ( + ) or VOLUME ( – ) button to adjust the volume.
32 2 Playing • If you press the FF button once while fast-forwarding or twice while stopped, the recorder will stop at the end of the file (F .SKIP). • If you press the REW button once while rewinding or twice while stopped, the recorder will stop at the beginning of the file (B.
33 2 Erasing Erasing 1 Select the file you want to erase. 2 Press the ERASE button. “ FILE ERASE ? ” flashes on the display for approximately 8 seconds. 3 Press the ERASE button once more while “FILE ERASE ?” is flashing. The display changes to “ FILE ERASE ! ” and erasing will start.
34 2 Erasing Erasing Erasing All Files in a Folder All files in a folder can be erased simultaneously , except for locked files ( ☞ P .39). 1 Select any file in the folder , then press and hold the ERASE button for 3 seconds or longer . “ ALL ERASE ? ” flashes on the display for approximately 8 seconds.
35 2 Erasing Partially Erasing a File Y ou can erase a selected file in part. AUTHOR A 45M02S PART I AL ERASE AUTHOR A 45M00S LENGTH : 1H55M25S 1 Start playback the file you want to erase partially . 2 Press the ERASE button at the point to start erasing.
36 2 Erasing 4 Press the ERASE button to confirm erase. The display changes to “ P ARTIAL ERASE! ” and erasing will start. When “ ERASE DONE ” appears on the display , partial erase is complete. AUTHOR A 5M01S ERASE DONE Erasing 4 AUTHOR A 5M01S PART I AL ERASE ! { .
37 3 REC MODE MIC SENSE EXIT SUB MENU VCV A LOCK BEEP FORMA T EXIT BACKLIGHT TIME&DA TE CONTRAST USB CHARG. Menu List Select SP or LP mode ( ☞ P .28). T ime/Date setting. Hour , minute, year , month and day ( ☞ P .19). Recorder formatting ( ☞ P .
38 3 Learning to Use the Menu Learning to Use the Menu T o navigate through the dif ferent options in the MENU, use the MENU List flow chart ( ☞ P .37) and the following steps to modify or change any settings. 1 Press and hold the FOLDER/MENU button for 1 second or longer .
39 3 Locking Files (LOCK) The file lock feature is very useful to protect important data from accidental erase. Locked files are never erased except when the card is formatted ( ☞ P .47). ON OFF FOLDER A a Locking Files (LOCK) FORMAT LOCK LOCK BEEP 1 Select the file you want to LOCK, press and hold the FOLDER/MENU button for 1 second or longer .
40 3 Index marks can be placed in a file during recording or playback to provide a quick and easy to identify important sections in the file. Setting an Index Mark 1 Press the INDEX button during recording or playback to set an index mark. An index number appears on the display .
41 3 1 Use the DISPLA Y (CUSTOM) button. The LCD display will switch view every time the DISPLA Y (CUSTOM) button is used. While in Stop or Playback Mode When using DISPLA Y (CUSTOM) button, the recorder will cycle through 1 to 7 . If there is no file, only 5 , 6 will display instead.
42 3 LCD Display Information AUTHOR A 25M01S 2H33M25S LCD Display Information While in Record Mode 1 Recording level meter Displays the sound input level graphically and the remaining time available for recording in countdown mode.
43 3 By default, CUSTOM button is programmed with PRIORITY function. Y ou can set a priority level on each file recorded. Y ou can choose between high ( ) and normal (no indication). The default is normal. 1 Select the file. 2 Press or hold the PRIORITY (CUSTOM) button to choose the priority level.
44 3 Setting Job Data T o operate the AUTHOR ID setting (when turn on the recorder), the recorder needs to be additionally set to the dealer option item beforehand. Every file recorded on the recorder will include the Author ID and Work T ype as part of its header information.
45 3 Setting a Work T ype T ype List T ype 1 T ype 2 T ype 3 T ype 10 WORKTYPE A WORKTYPE B WORKTYPE C WORKTYPE D Setting Job Data 2 3 1 1 Press the NEW button while in STOP mode. When more than one Work T ype ID exist on the recorder , the Work T ype ID list will display .
46 3 Setting Option Item 1 1 Press the NEW button while in STOP mode. When programmed into the recorder , the Option Item ID displays. 2 Use the alphanumeric characters set displayed to set the Option Item ID. Characters that can be entered are from 0 to 9, from A to Z, and _.
47 3 Formatting the Card (FORMA T) 1 Press and hold the FOLDER/MENU button for 1 second or longer . The menu appears ( ☞ P .37). 2 Press the FF or REW button until “FORMA T” in SUB MENU flashes on the display . 3 Press the REC button to select “FORMA T”.
48 3 6 Press the FF or REW button again to highlight the “ ST ART ” option. 7 Press the REC button again to initiate the formatting process. Formatting begins and “ FORMA T! ” flashes on the display . “ FORMA T DONE ” displays when formatting ends.
49 3 Hold Hold Setting the HOLD switch to the HOLD position. If you set the recorder to HOLD status by sliding the HOLD switch in the direction of the arrow , the current conditions will be preserved, and all buttons and switches except the HOLD switch will be disabled.
50 4 The DSS Player is a fully featured software tool that provides a simple to use but sophisticated method of managing your recordings. Some of the features of the DSS Player are: • Automatic download and backup of recordings from the recorder to a PC.
51 4 .............................................................................................................................................................. Notes • Do not use the recorder as a USB Microphone/Speaker on Windows 98 as computer operation may become unstable.
52 4 Installing DSS Player Software Installing DSS Player Software 1 Insert Olympus DSS Player CD into the CD-ROM drive. The installation program will start automatically . If the installation program does not start automatically , browse your CD-ROM drive and execute “ setup.
53 4 Uninstalling DSS Player Software 1 Exit DSS Player program. 2 Click the [start] button on the taskbar . 3 Select [Add/Remove programs] from the [Control Panel]. A list of installed applications is displayed. 4 Select [Olympus DSS Player Pro], then click the [Change/Remove] button.
54 4 • Click the [start] button, then select [All Programs], [Olympus DSS Player], [Dictation Help]. • While DSS Player is running, select the [Help] menu, [Contents]. • While DSS Player is running, press F1 on the keyboard. • While DSS Player is running, select [DSS Player for Mac Help] (OS 9.
55 4 Connection to Y our PC 1 T urn ON the recorder ( ☞ P .17). 2 Insert end A of the USB cable to your PC’ s USB port or USB hub. 3 Make sure the recorder has stopped before attaching end b of the USB cable to the terminal port of the recorder . If “ REMOTE ” is displayed on the recorder , it indicates proper connections.
56 4 Connection to Y our PC Connection to Y our PC 1 Disconnecting from Y our PC 1 Click the on the task bar located at the lower-right corner of the screen. Click [Safely Remove Hardware]. It will read [Stop USB Disk-Drive] for Windows Me. The drive letter will dif fer depending on the PC being used.
57 4 1 Insert end A of the USB cable to your PC’ s USB port or USB hub. 2 Connect end b of the USB cable to the cradle. 3 T urn ON the recorder , then set the recorder in the cradle. If “REMOTE” is displayed on recorder , it indicates proper connection.
58 4 Running DSS Player By default, connecting the recorder to your PC, will start the application automatically . Disabling automatic start 1 Right-click the Device Detector icon in the System T ray in the lower right- hand corner of the screen, then select “ Settings startup application ” .
59 4 1 Start your Macintosh. 2 Connect the recorder to your PC. For cable connection instructions, see “Connecting to Y our PC Using the USB Cable” ( ☞ P .55). 3 Double-click the [DSS Player for Mac] (OS 9.x)/[DSS Player] (OS X) folder . The DSS Player (for Mac) folder opens.
60 4 Window Names Window Names 1 Playback Control Bar Provides the control buttons to play and stop dictation files. 2 Dictation T ree View Displays the directory structure of the DSS, W AVE (W indows only) and AIFF (Macintosh only)-format files stored on your PC ’ s hard disk.
61 5 There are 3 download options to transfer dictation files from the recorder to the PC: • Download Selected Files Download one or several dictation files to your PC. • Download Folder X (X is any of the seven folders A to G) Download all the dictation files in one folder .
62 5 3 Download the dictation file. From the [Download] menu, click [Download Selected Files]. 4 Download complete. Do not disconnect the USB cable while the record/play indicator lamp on the recorder is flashing. Disconnecting the USB cable when the recorder indicator lamp is flashing will result in data loss or corruption.
63 5 Playing a Dictation File 1 Select the folder . Select the folder where the dictation file resides. 2 Select the dictation file. Select the dictation file to play from the Dictation List View . 3 Play the dictation file. Click the (play) button in the Playback Control Bar or double-click the file.
64 5 1 Select the folder . Select the folder where the dictation file to upload resides. 2 Select the dictation file. Select the dictation file to upload from the Dictation List View , then select [Download] menu, then [Upload Files] or click the icon in the toolbar .
65 5 Y ou can easily record on the PC directly using the recorder and the DSS Player . While the recorder is connected to the PC with the USB cable, the Remote Dictation window in the DSS Player allows you to create a new recording or edit an existing recording.
66 5 User ID can be uploaded to the recorder using the DSS Player . Up to 10 IDs can be uploaded to the recorder . Changing User ID (Author ID) 1 From the main window , click the [Download] menu, then select [Create & Send Job Data]. The [Create & Send Job Data] window appears.
67 5 Changing a folder name in the software Y ou can change a folder name in the Dictation List View using the [Rename Folder] command from the [File] menu.
68 5 Using V oice Recognition Software (Optional) 1 Connect the recorder to your PC, and start the DSS Player . 2 Change the recorder to AUDIO device. Follow the procedure in P .76 to change the recorder to AUDIO device. 3 Click the [start] button, select [All Programs], then select [IBM V iaV oice V oiceCenter].
69 5 Using V oice Recognition Software (Optional) 7 Select a sound card. When the [Selecting a Sound Card] window appears, select [USB Audio Device] for [Input] and follow the instructions on screen. (Select [Microphone Control (DVR)] for Windows XP .
70 5 Using V oice Recognition Software (Optional) Using V oice Recognition Software (Optional) Executing V oice Recognition 12 3 1 Select the folder . Select the folder containing the dictation file you want to process with voice recognition from the Dictation T ree View .
71 5 When recording voice to be processed with voice recognition, set up your DSS recorder as follows to improve recognition accuracy . • Set the microphone sensitivity to “ DICT . ” ( ☞ P .27). • Set the recording mode to “ SP ” ( ☞ P .
72 5 In DSS Player , designated multiple voice files can be joined and one voice file can be created. 1 Select the folder . From the Dictation Folder Window , select the folder which contains the files to be joined. 2 Select the voice files. From the V oice File List Box, select more than one file to be joined.
73 5 4 Set the order of files. After joined, the playback order of the files can be changed. Select a file, and move the file to its appropriate position in the order using the [Up] and [Down] buttons. 5 Input File Names. The file name is created automatically after joining and also, it enables input optionally .
74 5 One designated voice file can be split into the two files in DSS Player . 1 Select the folder . Select the folder containing the file to be split from the Dictation Folder Window . 2 Select the voice files. Select one file to split from the V oice File List Box.
75 5 4 Set the split position. Press the button to playback the file, and press the button in the position to be divided. Also, the playback slider position in the time axis shows the current playback position, and also shows the split position (slide the playback slider to the right or left, which enables moving to the position to be split).
76 5 USB Microphone/USB Speaker The recorder can be used as a USB speaker or microphone when connected to a PC. If you use the recorder as a USB speaker , you can output voice through the recorder instead of using the PC speaker . When used as a microphone, you can record voice on your PC using you favorite application.
77 5 1 From the DSS Player main window , click the [T ools] menu, select [Options], then click the [E-mail/FTP] tab. 2 Create a profile which specifies the destination. A profile must be created for each account to be connected. T o create a profile, select the sending method, and click the [Setting] button.
78 5 Sending Dictation Files/Receiving Document Files Installing MAPI Subsystem Installing Microsoft Outlook 98 1 Start the Setup program for Outlook 98. When the following window appears, select [Other Mail Applications] and click the [Next] button. 2 When the following window appears, select [Corporate or W orkgroup] and click the [Next] button.
79 5 Installing Microsoft Outlook XP/2003 1 After installing Outlook XP , double-click the [Mail] icon in the [Control Panel], and then click the [Show Profiles…] button. Installing Microsoft Outlook 2000 1 After installing Outlook 2000, start the program.
80 5 Sending Dictation Files/Receiving Document Files Sending Dictation Files/Receiving Document Files 2 Click the [Add … ] button. 3 T ype the profile name and click the [OK] button. 4 Select “ Add a new e-mail account ” and click the [Next] button.
81 5 6 If you select “ Additional Server T ypes ” , you will see the following dialog box. Click the [Next] button and follow the instructions on the screen, then skip to step 8. 7 If you select “ POP3 ” , you will see the following dialog box.
82 5 Sending Dictation Files/Receiving Document Files 1 Start the DSS Player and click the [T ools] menu, select [Options]. 2 In the Option Setting dialog box, click the [E-mail/FTP] tab and select the profile name you want to use. 3 Click the [Setting] button.
83 5 Setting the Auto-Sending Function T o send downloaded dictation files automatically , follow these steps to set the auto-sending function. This function can be individually set for the folders in the Dictation T ree View . 1 From the [T ools] menu, select [Options], then click the [Send] tab in the Option dialog box.
84 5 Sending Dictation Files/Receiving Document Files Sending Dictation Files/Receiving Document Files Setting the E-mail destination 1 Click the [E-mail] button. The [E-mail destination] dialog box appears. 2 Click the [T o] button. The [Select recipients] dialog box appears.
85 5 Setting the Document File Retrieve Function 1 From the [T ools] menu, select [Options], then click the [Receive] tab in the Option dialog box. 2 Check the [Use collect back documents functions] check box. 3 Select a protocol to be used for receiving a document file.
86 5 Sending Dictation Files/Receiving Document Files Sending Dictation Files/Receiving Document Files Sending Dictation Files 1 Select the dictation file you want to send from the Dictation List V iew . T o select more than one file, press and hold either the [Ctrl] or [Shift] key and make your selection.
87 5 Playing Received DSS Files When sending DSS files to a user who does not have the DSS Player software, the user will not be able to play the received DSS file. A free DSS Player from Olympus, DSS Player Lite, can be downloaded from the Olympus website at: http://www .
88 6 Using the Recorder as a Reader/Writer When the recorder is connected to your PC, it will be recognized on your PC as a removable drive. Y ou can view and access the recorder card from My Computer and download data from the card to your PC using standard windows copy/move and delete commands.
89 7 Alarm Message List Explanation Battery power is getting low . Attempt to delete a locked file. The file is full of index marks (maximum of 16 marks). The folder is full of files (maximum of 199 files). The destination folder already has the maximum number of files (199).
90 7 T roubleshooting T roubleshooting Probable cause The batteries are not loaded properly . The batteries are dead. The recorder is in power off mode. The recorder is in power off mode. The batteries are dead. The card does not have enough memory . The card is unformatted.
91 7 Accessories (Optional) PC T ranscription kit: AS-4000 The AS-4000 transcription kit (sold separately) provides you with a PC-footswitch, a headset and DSS Player Pro T ranscription Module for easy transcription of DSS recordings.
92 7 Specifications Recording format DSS (Digital Speech Standard) Recording media xD-Picture Card: 16 to 512 MB Input level – 70 dBv Sampling frequency SP mode: 12 kHz LP mode: 8 kHz Overall freque.
93 7 DS-3300 is part of the Olympus Professional Dictation System. Y our dealer is trained to troubleshoot and fix many common problems that you may be having with this system. If you encounter problems using your DS-3300, we recommend that you contact your Olympus Professional Dealer that sold you the system.
This symbol [crossed-out wheeled bin WEEE Annex IV] indicates separate collection of waste electrical and electronic equipment in the EU countries. Please use for the disposal of these types of equipment with the available return and collection systems.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Olympus DS-3300 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Olympus DS-3300 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Olympus DS-3300 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Olympus DS-3300 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Olympus DS-3300, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Olympus DS-3300.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Olympus DS-3300. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Olympus DS-3300 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
