Manuale d’uso / di manutenzione del prodotto CallPilot 1002rp del fabbricante Nortel
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CallPilot R eleas e 4. 0 Document Number: 555 - 71 0 1 - 20 5 Document V ersion : S tandar d 1.07 Oct ober 2006 100 2rp S erv er Hard w ar e Ins t allation.
Standard 1.07 2 CallP ilot Copyright © 2006 Nortel Networks. All Rights Reserved. The information in this do cument is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believ ed to be accur ate and reliab le, but are presented without express or implied warranty.
October 2006 1002rp Server Hardware Installatio n 3 CRYSTAL REPORTS is a trademark of Seaga te Software Inc. EUDORA is a trademark of Qualcomm. eTrust and InoculateIT are trademarks of Computer Associates Think Inc.
Standard 1.07 4 CallP ilot WINZIP is a tradem ark of Nico Mark Computing, Inc. XEON is a trademar k of Intel, Inc. All other trademarks and registered tr ademarks are the property of their respectiv e owners.
October 2006 1002rp Server Hardware Installatio n 5 があります。この場合には使用者が適切な対策を取るように要求されることがあ ります。 This is a Class A product b ased on th e standard of the V oluntary Control Council for Interference by Information T echnolo gy Equipment (VCCI).
Standard 1.07 6 CallP ilot.
1002rp Server Hardware Installatio n 7 Publication history October 2006 CallPilot 4.0, Stand ard 1.07 of CallPilot Installation and Configur ation, 1002rp Server Hardware Installation is issued for general release. Septembe r 2006 CallPilot 4.0, Stand ard 1.
8 CallP ilot Publication history Standard 1.07 October 2002 Standard 1.0 of CallPil ot Installation and Configuration, 1002rp Server Hardware Installation is issued for general release .
1002rp Server Hardware Installatio n 9 Task List To unpack the equipment ............. ................ ............. ................ ...... 37 To remove the front bez el ......... ............. ............. ................ ............ 40 To remove the server cover .
Task List Standard 1.07 10 CallP ilot.
1002rp Server Hardware Installatio n 11 Contents 1 How to get Help 13 2 1002rp server description 15 Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Slot assignments . . . . . . . . . . . .
Contents Standard 1.07 12 CallP ilot A EMC emission level protecti on for the 10 02rp Server 79 Index 81.
1002rp Server Hardware Installatio n 13 Chapter 1 How to get Help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: http://www.
How to get Help Standard 1.07 14 CallP ilot Outside North America, go to the following Web site to obtain the phone number for your region: http://www.
1002rp Server Hardware Installatio n 15 Chapter 2 1002rp server description In this chapter Server features 16 Slot assignme nts 21 Network connectivity 25 Network connectivity 25 Supported p eriphera.
1002rp server de scription Standard 1.07 16 CallP ilot Server features Introduction This section provides a general overview of the 1002rp server. Server di mensio ns and weight Height 320 mm (12.5 i n.) Width 483 mm (19 in.) Depth (distance from front to back) without front bezel with front bezel 495 mm (19.
October 2006 1002rp server description 1002rp Server Hardware Installatio n 17 Environmental specifications Environmental condition Specification Operating temperature 10 ° C to 35 ° C (50 ° F to 95 ° F) Maximum rate of ch ange must not exceed 10 ° C (50 ° F) per hour.
1002rp server de scription Standard 1.07 18 CallP ilot Front panel features (front vi ew without the front bezel ) The front view of the 1002rp server ch assis shows redundant dual fans to the left and the right of the status panel. The left drive bay holds six SCSI hard drives with hot-pluggable ca rriers.
October 2006 1002rp server description 1002rp Server Hardware Installatio n 19 Rear panel diagram The following diagram shows the slot lo cations in the rear panel, and the power switch and power input for an AC server. The rest of the diagram is the same for AC or DC servers.
1002rp server de scription Standard 1.07 20 CallP ilot Overhead view of empty se rver showing PCI and ISA connectors The following diagram shows the lo cation of the PCI, SBC, and ISA connectors inside the server. The view in the diagram is from the rear of the server.
October 2006 1002rp server description 1002rp Server Hardware Installatio n 21 Slot assignments Introduction The slot assignment tables show the following: the physical l ocation of boards inside .
1002rp server de scription Standard 1.07 22 CallP ilot 1002rp slot assignments Slot number CallPilot-assigned board labe l a Meridian 1 * / Successio n * 1000 T1/SMDI Slot 1 BRD01 Not used Not used Sl.
October 2006 1002rp server description 1002rp Server Hardware Installatio n 23 Slot 13 (PCI Slot 5) BRD13 MPB16-4 # 2 (optional) D/480JCT-2T1 Slot 14 (PCI Slot 6) BRD14 MPB16-4 # 2 (optional) or MPB96.
1002rp server de scription Standard 1.07 24 CallP ilot a. On some CallPilot Man ager screens, the CallPilot-assigned board label is displ ayed. This label corresponds to the slo t number. For example, BRD12 refe rs to the board in slot 12. b. The SBC card includes two onboard NICs (for ELA N and CLAN) and an onbo ard video card.
October 2006 1002rp server description 1002rp Server Hardware Installatio n 25 Network connectivity Introduction This section describes h ow the 1002rp server can be integrated in to your network. The integration depend s on the type of switch yo u are using.
1002rp server de scription Standard 1.07 26 CallP ilot Sample network setup: Meridian 1 The following diagram shows a CallPil ot server sample network setup with a Meridian 1 switch.
October 2006 1002rp server description 1002rp Server Hardware Installatio n 27 Sample network setup: Succession 1000 The following diagram shows a CallP ilot server network setup with a Succession 1000 system.
1002rp server de scription Standard 1.07 28 CallP ilot In the previous illustration, the telephony LAN (TL AN) provides IP connectivity between the Succession 10 00 system and the i2004 Internet phonesets.
October 2006 1002rp server description 1002rp Server Hardware Installatio n 29 Network requirements Appropriate networking equi pment must be available for both th e CLAN and ELAN. The CLAN and E LAN must be proper ly configured for correct CallPilot operation.
1002rp server de scription Standard 1.07 30 CallP ilot Supported peripheral devices Introduction This section identifies external devic es that are supported by the 1002rp server. Device Description Modem A 56-Kbit/s external modem (NTRH9078) provides remote access to the 1002rp server.
October 2006 1002rp server description 1002rp Server Hardware Installatio n 31 Reference documents Fundamentals CallPilot Fundamentals Guide (555-7101-010) Planning and Engineering Data Networking for.
1002rp server de scription Standard 1.07 32 CallP ilot.
1002rp Server Hardware Installatio n 33 Chapter 3 Preparing for installation In this chapter Installation overvi ew 34 Unpacking the 1 002rp server 37 Removing the front bezel and server cover 39 Insp.
Preparing for install ation Standard 1.07 34 CallP ilot Installation overview Introduction This section provides an overview of th e steps required to install the 1002rp server and peripheral devices. Installation checklist The following checklist identifies the tasks that must be performed when installing the CallPilot server.
October 2006 Preparing fo r installation 1002rp Server Hardware Installatio n 35 6 For a DC-powered server, set up the DC power source (see page 50). ❒ 7 Place the 1002rp server in th e chosen location (see page 60). ❒ 8 Replace th e front bezel (s ee page 44).
Preparing for install ation Standard 1.07 36 CallP ilot Conventions for warnings You may encounter the follo wing types of warnings in thi s guide. Do not ignore them. . DANGER Risk of elec tric shock Warns you of an immediate elect rical hazard which, if not avoided, can result in shock, serious injury, or death.
October 2006 Preparing fo r installation 1002rp Server Hardware Installatio n 37 Unpacking the 1002rp server Introduction Follow this procedure to unpack the server and peripherals. To unpack the equipme nt 1 Carefully open the cardboar d ca rton containing the server.
Preparing for install ation Standard 1.07 38 CallP ilot 5 Save all packing mate rials and cart ons in case you must return a ny equipment to th e carrier. What’s next? Remove the serv er cover so that you ca n inspect the interior of the server. See “Removing the f ront bezel and server cove r” on page 39.
October 2006 Preparing fo r installation 1002rp Server Hardware Installatio n 39 Removing the front bezel and server cover Introduction To access the server interior, you must remove both the front bezel and the server cover. Two locked do ors, located on the fr ont of the server, cover the front panel, including the CD-ROM drive and tape drive.
Preparing for install ation Standard 1.07 40 CallP ilot To remove the front bezel 1 Unlock and open the do uble doors of the front bezel. See A in the diagram below. 2 Firmly grasp the fr ont bezel by the hand-holds o n either side of the chassis, and pull the front be zel from the chassis.
October 2006 Preparing fo r installation 1002rp Server Hardware Installatio n 41 To remove the server cover 1 Remove the fron t bezel (see page 40). 2 Loosen the thre e thumbscrews at the rear of the top cove r. 3 Remove the server cover by pulling the cover towa rd the rear of the chassis, and then lifting it up and off.
Preparing for install ation Standard 1.07 42 CallP ilot Inspecting the server interior Introduction You should perform a visual inspec tion for loose components, foreign matter, or shipp ing dama ge inside the server. To inspect the server interior 1 Carefully check all the cards to ensure they are fully seated on the baseboard.
October 2006 Preparing fo r installation 1002rp Server Hardware Installatio n 43 you are satisfied that the 1002rp ser ver has arri ved at your site undamaged replace the se rver cover and proceed with the hardware installation. See “Installation checklist” on page 34.
Preparing for install ation Standard 1.07 44 CallP ilot To replace the front beze l after installation is complete When the CallPilot server installat ion is complete and the server is in its final location, replace the front bezel. 1 Align the front beze l with the ball studs located at each faceplate corn er.
1002rp Server Hardware Installatio n 45 Chapter 4 Power supply installation In this chapter Safety precau tions 46 Installing the second power supply module (AC or D C) 47 DC wire gauge tables 50 DC r.
Power supply instal lation Standard 1.07 46 CallP ilot Safety precautions Equipment handling guidelines External power equipment, such as an uninterruptible power supply (UPS), is usually very he avy. This equipm ent requires special handling procedures and additional personnel for unloading an d installation.
October 2006 Power suppl y installation 1002rp Server Hardware Installatio n 47 Installing the second power supply module (AC or DC) Introduction One power supply module is shipped installed.
Power supply instal lation Standard 1.07 48 CallP ilot The diagram below shows the location of the powe r supply modules in a server that has two power supply modules installed: G101751 Power supply m.
October 2006 Power suppl y installation 1002rp Server Hardware Installatio n 49 To install the power supply module The server is shipped with one power supply module inst alled in the bottom power supply bay. You must install the second power supply module, as described here: 1 Align the power supply mo dule with the top power supply bay.
Power supply instal lation Standard 1.07 50 CallP ilot DC wire gauge tables Introduction The tables in this section specify the DC power feed wire requirements. Cabinet and module DC feed recommended wire gauge specifications Notes: 1. The cabinet and modu le ground wire specification is #10 AWG insulated green safety ground wire.
October 2006 Power suppl y installation 1002rp Server Hardware Installatio n 51 Metric wire conversion AWG No. Industry stand ard nominal (sq mm) Resistance at 20 C (Ohm/100 m) 23 5 0 . 0 5 42 5 0 . 0 8 61 6 0 . 1 3 81 0 0 . 2 0 10 6 0.33 12 4 0.63 14 2.
Power supply instal lation Standard 1.07 52 CallP ilot DC rack cabling The following photo graph shows typical rack power cabling: Note: The cables are marked with Red and Green tape.
October 2006 Power suppl y installation 1002rp Server Hardware Installatio n 53 Main panel wiring diagram with product number. Rack power and grounding To ensure a complete powe r and grounding instal.
Power supply instal lation Standard 1.07 54 CallP ilot -48 V DC power distribution rationale Minimum installation is one power di stribution unit (PDU) wit h four 48 V DC branch circuits fused at 20 amperes. The customer must be able to shut o ff any branch to ensure every unit at the site continues to function properly.
October 2006 Power suppl y installation 1002rp Server Hardware Installatio n 55 About the power distribution unit Introduction A PDU is installed in a rack that has DC-powered servers. Power from the DC supply source enters the PDU and can then be distrib uted to one or more servers.
Power supply instal lation Standard 1.07 56 CallP ilot PDU terminal blocks and wiring diagram A PDU consists of eight terminal bloc ks within a metal enclosure. Before installing the PDU, connect the termin al b locks s o that each output connector receives power from a separate -48 V dc branch circuit, as shown in the following diagram.
October 2006 Power suppl y installation 1002rp Server Hardware Installatio n 57 Bringing power and ground into the PDU Introduction Install BAT/BATRTN wires in pairs. Ea ch pair of wires supplies voltages to a module through a power harness. The module harnesses are insta lled in the cabinet PD U and connected t o the modul es at the factory.
Power supply instal lation Standard 1.07 58 CallP ilot.
1002rp Server Hardware Installatio n 59 Chapter 5 Installing the server and connecting the peripheral devices In this chapter Installing the server 60 Preparing the mo dem 61 Connectin g peripherals t.
Installing the server and connecting the peri pheral devices Standard 1.07 60 CallP ilot Installing the server Introduction Before you install the 1002rp server, ensure that the chosen location meets the requirements identified on the “Site inspection checklist” provided in the Installation an d Configuration Ta sk List (555-7101-210) .
October 2006 Installing the server and connecting the peripheral devic es 1002rp Server Hardware Installatio n 61 Preparing the modem Introduction You require a modem to su pport remo te dial-up access to the CallPilot server. The modem also en ables Nortel technica l support to connect to your CallPilot server for troubles hooting purpo ses.
Installing the server and connecting the peri pheral devices Standard 1.07 62 CallP ilot Modem DIP switches Set the modem DIP switches before yo u connect the modem to the CallPilot server. Note: This section applies only to the U.S. Robotics 56-K bit/s external Sportster modem.
October 2006 Installing the server and connecting the peripheral devic es 1002rp Server Hardware Installatio n 63 To set the modem DIP switches Use a pair of tweezers or a small screwdriver to set the DIP switc hes as described in the Change to co lumn of the following table: Note: ON is down.
Installing the server and connecting the peri pheral devices Standard 1.07 64 CallP ilot What’s next? Continue with “Connec ting peripherals to the server” on page 65. 6 OFF OFF Carrier Detect (CD) override OFF: The modem se nds a CD signal w hen it connects with anot her modem; it drops the CD on disconnect.
October 2006 Installing the server and connecting the peripheral devic es 1002rp Server Hardware Installatio n 65 Connecting peripherals to the server Rear panel connectors Note: The above diagram shows the power switch and power input for an AC server.
Installing the server and connecting the peri pheral devices Standard 1.07 66 CallP ilot To connect the mo use, keyboard, and monitor to the server 1 Place the monitor, keyboard, and mouse in the same location as the server.
October 2006 Installing the server and connecting the peripheral devic es 1002rp Server Hardware Installatio n 67 6 Ensure that a single-point grou nd reference is available for all the power outlets serving the CallPilot server and its periphera ls.
Installing the server and connecting the peri pheral devices Standard 1.07 68 CallP ilot Connecting the server to the ELAN Introduction Connect the CallPilot server to the Meridian 1 switch or Succession 1000 system using the ELAN.
October 2006 Installing the server and connecting the peripheral devic es 1002rp Server Hardware Installatio n 69 3 Record the MAC address on the Configuration Wizard worksheet that is provided in the Installation and Configuratio n Task List (555-7101-210 ) .
Installing the server and connecting the peri pheral devices Standard 1.07 70 CallP ilot What’s next? IF the server will THEN be connec ted to a CLAN co ntinue with page 71. not be connected to a CLAN contin ue with installing the software feature dongle.
October 2006 Installing the server and connecting the peripheral devic es 1002rp Server Hardware Installatio n 71 Connecting the server to the CLAN (optional) Introduction This section provides instructions to connec t the server t o the CLAN. Note: The CLAN is optional.
Installing the server and connecting the peri pheral devices Standard 1.07 72 CallP ilot You need the MAC address to identify the CLAN when running the Configuration Wizard to configur e the CallPilot server. Note: When connecting the optional CLAN, do no t power up unless your antivirus programs an d Nortel secu rity updates are installed first.
October 2006 Installing the server and connecting the peripheral devic es 1002rp Server Hardware Installatio n 73 Installing the Nortel software feature dongle Introduction The software feature key is a security device tha t stores the unique serial number of the server.
Installing the server and connecting the peri pheral devices Standard 1.07 74 CallP ilot Requirements For installation, you require a Phillips No. 1 screwdriver. To install the soft ware feature dongle 1 Ensure that there is no cable conn ected to the para llel port.
October 2006 Installing the server and connecting the peripheral devic es 1002rp Server Hardware Installatio n 75 Connecting the server to power Before you begin Ensure that pro per power and grounding are available for all the power outlets serving the CallPilot server a nd its associated peripherals.
Installing the server and connecting the peri pheral devices Standard 1.07 76 CallP ilot Before you connect the server to the power source, review the following diagram to ensure that all peripher al hardware device s are in place.
October 2006 Installing the server and connecting the peripheral devic es 1002rp Server Hardware Installatio n 77 To connect the 1002r p AC server to power 1 Plug the server AC powe r cord into the server rear pane l. 2 Plug the other end into a wall rece ptacle or power bar.
Installing the server and connecting the peri pheral devices Standard 1.07 78 CallP ilot 2 Connect the other end of the DC power cable to the PDU. Use the supplied clips and screws to secure the plugs. The following ph otograph sh ows the keyed plug of the DC power cable.
1002rp Server Hardware Installatio n 79 Appendix A EMC emission level protection for the 1002rp Server To lower the EMC emission level, ferr ite cores are inst alled with one loop (see diagram below) .
EMC emission level protection for the 1002rp Server Standard 1.07 80 CallP ilot Ferrites secured to an ex ternal cable The ferrites are secure d to the appropriat e cable with plastic enclosure clips.
1002rp Server Hardware Installatio n 81 Index Numerics 703t server environmental specifications 17 A adapter software feature key, illust ration 73 alarm board 18 C checklist installa tion 34 CLAN med.
Index Standard 1.07 82 CallP ilot F fax modem illustration 62 required equipment 61 features server 16 features, front panel diagram 18 front bezel 40 G grounding gui delines 50 I illustration modem 6.
October 2006 Index 1002rp Server Hardware Installatio n 83 power distribut ion unit See PDU power guidelines 50 power su pply bringing p ower and ground into the PDU 57 DC wire gaug e tables 50 ground.
Index Standard 1.07 84 CallP ilot.
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10 02 r p Se r ve r H a rd ware In s tal l a t i on CallPilot Re le a se 4.0 Document Number: 55 5- 7101- 205 Document V ersion : St andard 1. 07 Oct ober 2006 All Rights Reserved. To provide feedback or report a problem in this docum ent, go to www.nortel.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel Nortel CallPilot 1002rp è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel Nortel CallPilot 1002rp - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel Nortel CallPilot 1002rp imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel Nortel CallPilot 1002rp ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel Nortel CallPilot 1002rp, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel Nortel CallPilot 1002rp.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel Nortel CallPilot 1002rp. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel Nortel CallPilot 1002rp insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
