Manuale d’uso / di manutenzione del prodotto NN42030-300 del fabbricante Nortel
Vai alla pagina of 64
Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Release: 2.1 Document Revision: 02.
Nortel Mobile Communication 3100 Series Portfolio Release: 2.1 Publication: NN42030-300 Document status: Standard Document release date: 9 May 2008 Copyright © 2007, 2008 Nortel Networks All Rights Reserved. Sourced in Canada LEGAL NOTICE This document contains Nortel confidential and proprietary information.
3 . Contents New in this release 7 Features 7 Other changes 7 How to get help 9 Finding the latest updates on the Nortel Web site 9 Getting help from the Nortel Web site 9 Getting help over the teleph.
4 Nonredundant server option 23 Redundant server option 23 Software installation 24 Postinstallation 27 Overview 27 MCG 3100 Web Console logon 27 MCG 3100 parameter configuration 28 License file 31 Li.
5 Procedure 17 Starting, stopping, and restarting the Administration Server 51 Procedure 18 Starting, stopping, and restarting the Group Call Server 51 Procedure 19 Checking the Gateway Server process.
6 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.03 Standard 9 May 2008 Copyright © 2007, 2008 Nortel Networks .
7 . Ne w in this release This section details what’s new in Nortel Mobile Communication Gateway 3100 Installation and Upgrades (NN42030-300) for Nortel Mobile Communication 3100 (MC 3100) Release 2.1. Features This section describes the features that impact the book.
8 New in this release Revision history May 2008 Standard 02.03. This document is issued to support Nortel Mobile Communication 3100 Release 2.1. Only the release date changed. April 2008 Standard 02.02. This document is issued to support Nortel Mobile Communication 3100 Release 2.
9 . Ho w to g et help This chapter explains how to get help for Nortel products and services. Finding the latest updates on the Nor tel W eb site The content of this documentation is current at the time the product is released.
10 How to get help Getting help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service.
11 . Intr oduction This chapter contains the following topics: • “Subject” (page 11) • “Conventions” (page 11) • “Related information” (page 12) Subject This document describes the Nortel Mobile Communication Gateway 3100 (MCG 3100) server installation, which is part of the Nortel Mobile Communication 3100 Series Portfolio.
12 Introduction Table 1 Text conventions (cont’d.) Convention Description Italic text Indicates document titles, for example: See the Mobile Communication Client 3100 for Windows Mobile User Guide (NN42030-100) . CLI command text Indicates CLI command prompts, input, and output, for example: REQ NEW <zone #> .
Related information 13 NTPs The following NTPs are referenced in this document: • Linux Platform Base and Applications Installation and Commissioning (NN43001-315) • Nortel Mobile Communication 31.
14 Introduction Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.03 Standard 9 May 2008 Copyright © 2007, 2008 Nortel Networks .
15 . Fundamentals This chapter contains the following topics: • “Overview” (page 15) • “MCG 3100 server components” (page 15) • “Installation options” (page 17) • “Overview of th.
16 Fundamentals ATTENTION You must install the MCG 3100 software on a dedicated server that runs no other applications. Hardware components The MCG 3100 server runs only on the following supported com.
Overview of the MC 3100 installation 17 Installation options Two installation options exist: • MCG 3100 Server is installed on one server—all software components are installed on one supported COTS server.
18 Fundamentals Before you start the installation, read Nortel Mobile Communication 3100 Series — Planning and Engineering (NN42030-200) . Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.
19 . Preinstallation This chapter contains the following topics: • “Overview” (page 19) • “Linux base installation” (page 19) • “Enterprise network verification” (page 20) Overview B.
20 Preinstallation ATTENTION Carefully observe the labels for the network interfaces of the specific platforms. — HP COTS platform: The network interfaces can be labelled (0,1) or (1, 2). The lower number is eth0 and the higher number is eth1. — IBM 306M platform: The network interfaces are labelled backwards.
Enterprise network verification 21 To verify communication with the LDAP server, use the ping command. After the installation and commissioning is complete, you can verify that LDAP is working by performing a Corporate Directory (Corp Dir) search from a client.
22 Preinstallation Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.
23 . Installation This chapter contains the following topics: • “Overview” (page 23) • “Nonredundant and redundant server implementations” (page 23) • “Software installation” (page 2.
24 Installation Rules for redundant server implementations In a redundant server configuration, mobile clients access the active server, and not the inactive backup server.
Software installation 25 3 Locate the MCG 3100 software on the CD and enter the following command: appinstall The installation script prompts you for the root password. 4 Enter the root password. The following prompt appears: Do you want to check the media [Y][N]? 5 To verify the media, enter Y (Yes).
26 Installation ... RPM installation complete. Please follow post installation instructions. The term postinstallation instructions refers to the postinstallation configuration procedures. For more information, see “Postinstallation” (page 27) . 10 Remove the CD.
27 . P ostinstallation This chapter contains the following topics: • “Overview ” (page 27) • “MCG 3100 Web Console logon” (page 27) • “MCG 3100 parameter configuration” (page 28) •.
28 Postinstallation Step Action 1 In a Web browser address bar, enter one of the following addresses: http://<hostname>:8282/adminserver OR https://<hostname>:8553/adminserver/ where <hostname> is the domain name of the server.
MCG 3100 parameter configuration 29 Step Action 1 Log on to the MCG 3100 Web Console using the Administrator username and password, as described in Procedure 2 “Logging on to the MCG 3100 Web Console” (page 27) . 2 Click Gateway . 3 Click Configuration for the Gateway you want to modify.
30 Postinstallation Table 4 MCG 3100 configuration parameter fields (cont’d.) Field Description LDAP Server Address The IP address and port of the LDAP server that hosts the corporate directory. Obtain this value from the directory administrator. Syntax: [IP]:[port] Example: 192.
License file 31 Table 4 MCG 3100 configuration parameter fields (cont’d.) Field Description Dial In Service DN This is the number in the request URI for service DN calls proxied by the CS 1000 SPS to the MCG 3100.
32 Postinstallation 9 For a redundant server implementation, repeat Step 2 to Step 8 on the redundant server. --End-- Licence file troub leshooting Before you contact Nortel to report a licensing issue, perform the following troubleshooting measures: • Check the time, date, and time zone of the server.
Manage TLS certificates 33 Table 5 Common server license status errors (cont’d.) Server License Status Issue description Resolution ERROR 103: Client’s system clock is suspect and/or the client configuration has been tampered with. This error indicates that the system clock was changed after a previous activation.
34 Postinstallation Whether you select a commercial Certificate Authority (CA) or build your own CA Server, you must provide the following information to enroll: • first and last name of the certifi.
Manage TLS certificates 35 A keystore is a file that can contain trusted certificates and combinations of private keys with their corresponding certificates.
36 Postinstallation ATTENTION For the mobile clients that use TLS security, you must enter the same FQDN in the device System Settings. For information about the configuration of the System Settings o.
Manage TLS certificates 37 firsthand The CSR text appears as in the following example: Sample CSR text -----BEGIN NEW CERTIFICATE REQUEST----- MIIBJTCB0AIBADBtMQswCQYDVQQGEwJVUzEQMA4G A1UEChs4lBMHQ XJ.
38 Postinstallation OR Upload the CSR.txt file. 4 Request a signed TLS certificate. The CA generates a signed TLS certificate and sends it to the certificate administrator’s e-mail address. 5 Save the signed TLS certificate to a location that is accessible from the MCG 3100 Server.
Manage TLS certificates 39 4 Save both formats of the certificate to a directory location that is accessible from the MCG 3100 Server. --End-- Root and signed certificate installation The keystore mus.
40 Postinstallation ATTENTION Nortel strongly recommends that you back up the keystore directory to protect the files against overwriting, deletion, or corruption. 6 Restart the server: /sbin/service mobilitygw restart 7 When prompted, enter the root password.
Manage TLS certificates 41 /usr/java/jdk1.5.0_03/bin/keytool -storepasswd -new <new_password> -storepass <od_password> -keystore /opt/SQMobilityGW where <old_password> is the existing keystore password. <new_password> is your chosen password.
42 Postinstallation ATTENTION If a user attempts to log on and the root certificate is not installed, a prompt appears asking for permission to allow access to the MCG 3100 Server. If permission is granted and the connection fails or times out, the user must install the root certificate on the mobile client device.
Manage TLS certificates 43 4 On the device, locate the certificate using File Explorer and click on it. 5 At the continuation prompt , click Accept . The certificate installs on the device. --End-- Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.
44 Postinstallation Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.
45 . System software maintenance This chapter contains the following topics: • “System software upgrades” (page 45) • “System software uninstallation” (page 49) • “Admin shell access.
46 System software maintenance Step Action 1 At the server (host server), insert the MCG 3100 software CD into the CD-ROM drive. 2 Log on to the server as nortel. 3 Locate the MCG 3100 software on the CD and run the following command: appinstall 4 Enter the root password.
System software upgrades 47 The document contains information about SUs for CS 1000. 4 Download the appropriate patches to a location that you can connect to from the MCG 3100. 5 Log on to the MCG 3100 as nortel. For more information, see “Admin shell access” (page 50) .
48 System software maintenance mobilitybase-2.1-75.src.rpm Size : 72043134 License: Commercial Signature : (none) Summary : Mobility Gateway Base distribution package Description : facility for the configuration of the platform for the mobility gw The server completes the installation.
System software uninstallation 49 The server responds with information about the SU status. For example, In system patches:1 Patch handle 0* Filename /var/opt/nortel/patch/mobilitybase-2.
50 System software maintenance Procedure 15 Uninstalling the MCG 3100 system software WARNING This procedure removes the MCG 3100 software from the server. Use Procedure 14 “Removing an SU” (page 48) to remove patches. Step Action 1 Log on to the server as nortel.
Shell commands 51 • Procedure 19 “Checking the Gateway Server processes” (page 52) • Procedure 20 “Checking the Administration Server processes” (page 53) • Procedure 21 “Backing up th.
52 System software maintenance 2 To start the Group Call Server, enter sudo /sbin/service sipconf start 3 To stop the Group Call Server, enter sudo /sbin/service sipconf stop 4 To restart the Group Ca.
Shell commands 53 root 9498 9367 0 14:02 pts/0 00:00:00 grep SQMobilityGW --End-- Procedure 20 Checking the Administration Server processes Step Action 1 Log on to the server as nortel.
54 System software maintenance CAUTION Service Interruption The database backup and restore procedures take the server out of service for two or more minutes. Nortel recommends that you perform these procedures during periods of low server use. The database stores configuration data and licensed user data.
Shell commands 55 ATTENTION You must have a copy of the backup file to restore. Shared files for group calls and conferences are not restored with this procedure. Step Action 1 Log on to the server as nortel. 2 To become the root user, enter su - root 3 Enter the password for root.
56 System software maintenance Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades NN42030-300 02.
57 . Appendix A P or t number s and pr otocols Table 6 "Port usage" (page 57) lists the port usage details for the MCG 3100. Table 6 Port usage Port Protocol Function Application Configurabl.
58 Appendix A Port numbers and protocols Table 6 Port usage (cont’d.) Port Protocol Function Application Configurable Port mapped through firewall 8282 TCP MCG 3100 Admin interface MCG 3100 Admin No.
59 . Appendix B Self-signed cer tificate g eneration As an alternative to using a Certificate Authority, you can generate and use self-signed certificates. ATTENTION Self-signed certificates do not provide the same level of security as CA-signed certificates.
60 Appendix B Self-signed certificate generation 90 days. Nortel recommends using a value of 3650. ATTENTION Use the host name (including domain name) of the server as the common name (cn). 6 Generate the client certificate: /usr/java/jdk1.5.0_03/bin/keytool -export -alias Tomcat -file publickey.
61 . Index A Administration Server restar ting 51 star ting 51 stopping 51 B backup , database 54 C CA intermediate cer tificate obtaining 38 CA root cer tificate distribution 41 installation 39 obt.
62 uninstall 49 upgrades 45 T TLS cer tificate installation 39 obtaining 37 T ranspor t La y er Security , (TLS) 33 trusted endpoints 27 trusted hosts 27 U uninstall system software 49 upgrade system.
.
Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation and Upgrades Copyright © 2007, 2008 Nortel Networks All Rights Reserved. Sourced in Canada Release: 2.1 Publication: NN42030-300 Document status: Standard Document revision: 02.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel NN42030-300 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel NN42030-300 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel NN42030-300 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel NN42030-300 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel NN42030-300, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel NN42030-300.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel NN42030-300. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel NN42030-300 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
