Manuale d’uso / di manutenzione del prodotto NN42030-110 del fabbricante Nortel Networks
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Nortel Mobile Communication 3100 W eb User Interface User Guide T itle page.
Nortel Mobile Communication 3100 Release: 3.1 Publication: NN42030-110 Document st atus: Stand ard 04.03 Document release date: No vember 2009 Copyright © 2009 Nortel Networks All Rights Reserved Whi.
Contents Web User Interface User Guide 3 Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your Nortel MC 3100 Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . 5 New in this Release . . . . .
Contents 4 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Making a call from the History or Se ar ch Results scree n 21 Recently Made Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Reviewing a list of Recent Calls . . .
Welcome Web User Interface User Guide 5 We l c o m e This section contains the following topics: • “Your Nortel MC 3100 Web UI” on page 5 • “New in this Release” on page 5 • “MC 3100 W.
Welcome 6 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Revision h istory November 2009 S t andard 04.03. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. T echnical updates were made. November 2009 S t andard 04.
Welcome Web User Interface User Guide 7 • Force all calls to voice mail us ing the Do Not Disturb option. • Communicate using of the following methods: • dial a number • select a contact from corporate search result • Available outbound call modes: • Call-me-First—In this mode, your calls are set up in two stages.
Welcome 8 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009.
Getting started Web User Interface User Guide 9 Getting star ted This section contains the following topics: • “Enterprise requir ements” on page 9 • “Hardware requirements” on page 9 • .
Getting started 10 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 •N o k i a • Apple iPhone • Opera Languages English is the o nly supported languag e. Licensing Provided that ther e is suff icie nt ca pa city on the system, the first time you log in to the system you receive a license to use the MC 3100 Web UI.
Configuring the MC 3100 Web UI Web User Interface User Guide 11 Configuring the MC 3100 W eb UI This section describes how to configure the Mob ile Communication 3100 Web User Interface (MC 3100 Web UI) and how to add a phone number or device.
Configuring the MC 3100 Web UI 12 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Contact your administrator if you enter you r ID and password correctly but cannot log on.
Configuring the MC 3100 Web UI Web User Interface User Guide 13 5. Click Sign In . The initial setup page appears with the following message: You have no phone num bers configured yet. Note: The initial setup p age appears only after you log on for the first time or if you dele te all the phone numbers associated with your MC 3100 Web UI account.
Configuring the MC 3100 Web UI 14 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding a phone number 1. Click Settings to ad d the initial phone number or device.
Configuring the MC 3100 Web UI Web User Interface User Guide 15 2. Click Add a new device . 3. In the Device N ame box, type a unique name for the new phone number or dev ice . 4. In the Number box, type the phone numbe r associated with the device name.
Configuring the MC 3100 Web UI 16 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Setting up a route schedule You can optionally set up a route schedu le so that at specific times you receive calls on a specific phone or device.
Basic functions Web User Interface User Guide 17 Basic functions This section contains the following topics: • “Logging on to the Web UI” on page 17 • “Exiting the application ” on page 20.
Basic functions 18 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 In the URL box, type the MC 3100 Web UI URL provided by your administra tor. For examp le, http://m c3100.
Basic functions Web User Interface User Guide 19 Figure 2: Login pa ge on an iPhone (with no keyboard) 4. In the ID box, type your SIP ID. 5. In the Password box, type your password. 6. Select the This is a sha red devi ce/browser check box to automatically log you off the MC 3100 Web UI when the Web session times out or is closed.
Basic functions 20 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 7. Click Sign In . The home pane appears. Exiting the application 1. Go to the Home panel of the MC 3100 Web UI. 2. Select Menu , Quit . Nortel recommends th at you exit from the MC 3100 Web UI befo re you shut off your device.
Basic functions Web User Interface User Guide 21 2. In the box to the right of the tele phone icon, type th e number to dial. 3. Click Call . The Home page lists the status of the call. 4. Answer the incoming call on the computer or yo ur mobile device.
Basic functions 22 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Searching the corp orate director y 1. On the Home pane, in the box located to the right of the magn ifying glass icon, type a name (first or last) or search string.
Basic functions Web User Interface User Guide 23 Figure 4: Home page on an iPhone (with keyboard) 2. Click Search . The search results appear on the Directo ry Search page. The search results include all contacts whe re the first or last name match the ente re d se ar ch strin g.
Basic functions 24 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding more devices Add more phone numb er s or devices where yo u can be reached.
Basic functions Web User Interface User Guide 25 2. Click the new link. The Add a new device pane appear s. 3. In the Device N ame box, type a unique name. 4. In the Number box, type a number that is reachable from within your enterprise infrastructure.
Basic functions 26 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 5. Click Save . The Settings pane appear s listing the device. Activating call routing Activate call routing to select a device as the default de vice for all incoming calls to your enterpri se extension.
Basic functions Web User Interface User Guide 27 W orking with voice mail You can use your Web UI with your Enter pr ise voice mail system. Checking voice mail 1. On the Home pane, click Refresh . The Home p age refres hes and one of the following messages appear : — Voicemail: No messages — V oicemail: New messages Retrieving voice mail 1.
Basic functions 28 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Mobile Do Not Disturb mode To stop calls from being sent to your mobile device , enable Do Not Disturb mode. Whe n your device is in Do Not Disturb mode, you can n ot place calls from the MC 3100 Web UI.
Basic functions Web User Interface User Guide 29 Placing a call on hold While on a call, you can place a call on ho ld. 1. To place a call on hold, press <prefix>6# . Releasing a call from hold You can release a call that you placed on hold. 1. To release a call on hold, press <prefix>7# .
Basic functions 30 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Executing a blind transfer You can transfer a ca ll directly to a third-party. 1. To execute a blind transfer, press <prefix>1<numbe r to dial># . 2. While the t hird part y is ringing, p ress <prefix>4# to transfer .
Acronyms Web User Interface User Guide 31 Acronyms Table 1 lists the acronyms used in this guide. Ta b l e 1 : A c r o n y m s Acronym Full Name MCC 3100 Mobile Commun ication Client 3100 MCG 3100 Mob.
Acronyms 32 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009.
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Nortel Mobile Communication 3100 W eb User Interface User Guide Copyright © 2009 Nortel Networks. All Rights Reserved. While the information in this document is believed to be a c curate and reliable.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel Networks NN42030-110 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel Networks NN42030-110 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel Networks NN42030-110 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel Networks NN42030-110 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel Networks NN42030-110, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel Networks NN42030-110.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel Networks NN42030-110. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel Networks NN42030-110 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
