Manuale d’uso / di manutenzione del prodotto BCM 4.0 del fabbricante Nortel Networks
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BCM 4. 0 Busine ss C ommunic ations Manager Docume nt S tatus: St anda rd Document V ersion: 02 Part Code : N0060602 Date: J une 2006 BCM 4 . 0 Inst allation Checklist and Quick S t ar t Guide.
Copyright © 2006 Nor tel Netw orks, All Rights Reserved All rights reserved. The information in this document is subj ect to change without notic e. The statements, configur ations, techni cal data, and recommendations in this document are belie ved to be accurate and re liable, but are presented wi thout express or implied warranty .
3 BCM 4.0 Installation Chec k list and Quick Start Guide Subject to the terms hereinafter set forth, NORTEL NETWORKS grants to CUSTOMER and/or its representa tives, with a "need to know," a .
N0060602 4 Except for Java Product (as defi ne d herein below), C USTOMER may assign collectively its rights under this License to any subsequent owner of the associated hardware, but not otherwise, subject to the payment of the then current license f ee for new users, if any.
Contents 5 BCM 4.0 In stallation Che cklist and Quick Start Guide Contents Chapter 1 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About this g uide . . . . . . . . . . . . . . . . .
6 Contents N0060602 N0060602 Connecting through the serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Downloading fr om the BCM web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Generating a software ke ycode .
7 BCM 4.0 In stallation Che cklist and Quick Start Guide Chapter 1 Getting started About this guide The BCM 4.0 Instal lation Check list and Quick Start Guide describes how to install and config ure BCM200 and BCM400 systems running Business Communications M anager (BCM) 4.
8 Chapter 1 Getting star ted N0060602 N0060602 The clock icon indicates that a procedure or t ask has been timed; the time is provided next to the icon. Installation and configuration summary Table 1 provides the tasks to insta ll and configure a BCM system.
Chapter 1 Getting started 9 BCM 4.0 In stallation Che cklist and Quick Start Guide Default v alues Use Table 2 and Table 3 to view and record changes to default BCM system information. 15 min. Configure the required BC M system parameters (Element Manager or Star tup Pro file) “Configuring the BCM system parameters” on page 37 1 min.
10 Chapter 1 Getting started N0060602 N0060602 T ools, data, and parameter s Use Table 4 and Table 5 to record information abou t tools and information.
Chapter 1 Getting started 11 BCM 4.0 In stallation Che cklist and Quick Start Guide Chec klists Before installing the BCM hardware, comp lete the following checklists (see the BCM200/400 4.
12 Chapter 1 Getting started N0060602 N0060602 Expansion unit and media ba y modules components c hec klist Check that you have the following components, and inspect the components for any damage: F o.
13 BCM 4.0 In stallation Che cklist and Quick Start Guide Chapter 2 System overview The BCM syst em includes the fo llowing primary hardware components an d configuration tools: • “Main units” on page 13 • “BCM expansion u nit (BCM400 only)” on page 1 4 • “Element Manager” on page 15 • “Startup Profile” on page 15 A BCM 4.
14 Chapter 2 System overview N0060602 N0060602 Figure 2 BCM400 main unit por ts and connectors BCM e xpansion unit (BCM400 only) The BCM400 system can have one BCM expansio n unit that contains si x additional bays for media bay modules (M BMs). The BCM expansio n unit is not compatible with the BCM200 system.
Chapter 2 System overview 15 BCM 4.0 In stallation Che cklist and Quick Start Guide Element Manager The primary management application for configuri ng and administerin g the BCM system is Element Manager. Element Manager is a client-based mana gement application that runs on a Windows computer.
16 Chapter 2 System overview N0060602 N0060602.
17 BCM 4.0 In stallation Che cklist and Quick Start Guide Chapter 3 Physical installation This chapter provides the following installation procedures: • “Mounting a BCM main unit and e xpansion un.
18 Chapter 3 Physical installation N0060602 N0060602 To attach the r ack-mount brackets 1 Place the BCM unit on a flat, clean surface. 2 Align the scre w holes between the BCM un it and one of the rack-mount brackets. 3 Fasten the brack et to the BCM un it using four scre ws.
Chapter 3 Physical installation 19 BCM 4.0 In stallation Che cklist and Quick Start Guide Figure 5 F asten the BCM400 main unit to an equipment r ac k 5 If the BCM system has an expansio n unit, moun t the expansion unit in the same way as the main unit.
20 Chapter 3 Physical installation N0060602 N0060602 5 Align the scre w holes on one side of th e BCM unit with the wall-mount brack et. 6 Fasten the w all-mount brackets securel y to the BCM unit using the scre ws provided.
Chapter 3 Physical installation 21 BCM 4.0 In stallation Che cklist and Quick Start Guide To install a BCM unit on flat surface 1 Attach four rubber feet to th e corners on the bott om of the BCM unit. 2 Position the unit on the table or shelf. Mak e su re you leav e enough sp ace around the unit for ventilation and access to the cables and MBMs.
22 Chapter 3 Physical installation N0060602 N0060602 Use Table 6 and Table 7 to set the DIP switches for the MBMs. T ab le 6 P ossib le trunk MBM DIP switch settings DS30 bus # T runk MBM positioning DIP switch settings Offsets 4x16 Offsets 0,1, 2, 3 Line Exten.
Chapter 3 Physical installation 23 BCM 4.0 In stallation Che cklist and Quick Start Guide T ab le 7 P ossib le station MBM DIP s witch settings DS30 bus # Station MBM positioning DIP switc h settings .
24 Chapter 3 Physical installation N0060602 N0060602 To install MBMs 1 Ensure that the switches on the MBM are set correctly (see Table 6 and Table 7 ). In the case of FEM MBMs, the switches activ ate the front ports. Ensure that the switches accurately reflect the ports you require.
Chapter 3 Physical installation 25 BCM 4.0 In stallation Che cklist and Quick Start Guide To connect the DTM, CTM, BRIM, or 4x16 MBMs 1 On the front of the MBM, loca te the RJ-48C jack (DTM), RJ -45 jack (BRIM), or the RJ-11 jacks (CTM and 4x16).
26 Chapter 3 Physical installation N0060602 N0060602 Figure 8 DTM RJ-48C wiring array Figure 9 CTM RJ-11 wiring array Figure 10 BRIM S/T RJ-45 wiring arra y W a rning: If you are using a service provider ch annel service unit (CSU), you must disable the BCM system internal CSU.
Chapter 3 Physical installation 27 BCM 4.0 In stallation Che cklist and Quick Start Guide All MBMs have an auxiliary jack (the CTM8 has two). Do not a ttempt to plug digital equipment into this jack.
28 Chapter 3 Physical installation N0060602 N0060602 2 Install the telephones and peripheral equipment (if it is a ne w system): a Attach the cabl es for the teleph ones to the co nnecting bloc ks. b Install the telephones. 3 Plug the female amphenol connector into the interface on the front of the MBM.
Chapter 3 Physical installation 29 BCM 4.0 In stallation Che cklist and Quick Start Guide Wiring the FEM A fiber expansion module (FEM) allows you to upgrade from a Norstar sy stem to a BCM system by reusing the Norstar MBMs. The MBMs connect to the FEM using the same fiber cable that connected them to the Nors tar fiber expansion card.
30 Chapter 3 Physical installation N0060602 N0060602 To power up the BCM system 1 Connect the BCM main unit po wer cord to an electrical outlet that is a non-switchable, third-wire ground A C outlet. If you use a power bar , plug the power cords in to the po wer bar and connect the power bar to the A C outlet.
Chapter 3 Physical installation 31 BCM 4.0 In stallation Che cklist and Quick Start Guide • T o connect the W AN card using the RJ-48C con nector , insert the wide area n etwork (W AN) cable into the RJ-48C jack on the W AN card (see Figure 1 on page 13 and Figure 2 on page 14 ).
32 Chapter 3 Physical installation N0060602 N0060602 4 Label the telephone with customer-supplied information. Note th e location, wall jack identifier , and ph one number for punc h downs and BCM software commissioning. To install optional telephony equipment This includes auxiliary ringer, external paging system, and external music source.
33 BCM 4.0 In stallation Che cklist and Quick Start Guide Chapter 4 Connection and configuration procedures The initial configuration defines your BCM system to the network. It also gives the system a unique identity and initial parame ters. From that point, you ca n continue with the specific configurations for your system .
34 Chapter 4 Connection an d configuration pr ocedures N0060602 N0060602 Connecting thr ough the Ethernet cr osso ver cab le Use the following two procedures to connect th e Ethernet crossover cable and configure you r computer to connect to the BCM system.
Chapter 4 Connection an d configuration pr ocedures 35 BCM 4.0 In stallation Che cklist and Quick Start Guide To connect throug h the serial port 1 Attach the null modem cable to the serial port on the BCM main unit. 2 Attach the other end of the nul l modem cable to the serial port on the terminal or computer .
36 Chapter 4 Connection an d configuration pr ocedures N0060602 N0060602 9 Enter the number of the para meter you want to configure. Downloading fr om the BCM web page After your computer is connected.
Chapter 4 Connection an d configuration pr ocedures 37 BCM 4.0 In stallation Che cklist and Quick Start Guide To download the Star tup Profile template 1 Access the BCM web page (see “T o acce ss the BCM web page” on page 36 ). 2 On the W elcome to BCM web page , click Administrator A pplications .
38 Chapter 4 Connection an d configuration pr ocedures N0060602 N0060602 T ab le 9 BCM system parameters (Sh eet 1 of 2) P arameters Element Manager Start up Profile T elset Administration Keycode Con.
Chapter 4 Connection an d configuration pr ocedures 39 BCM 4.0 In stallation Che cklist and Quick Start Guide You can configure the BCM sys tem by using either Element Manager or the Startup Profile. To configure the BCM system using BCM Element Manager 1 Open BCM Element Manager .
40 Chapter 4 Connection an d configuration pr ocedures N0060602 N0060602 Pas swo rd : PlsChgMe! 4 Click OK . 5 From the Network Elements folder, select the BCM system IP address. 6 Make sure that the correct username and password are entered. 7 Click Connect .
Chapter 4 Connection an d configuration pr ocedures 41 BCM 4.0 In stallation Che cklist and Quick Start Guide 6 In the Startup Prof ile editor , en ter the remaining information th at you want loaded onto the BCM system. The Startup Prof ile editor contains explanations of the v arious paramete rs.
42 Chapter 4 Connection an d configuration pr ocedures N0060602 N0060602 Star tup Pr ofile times and LED sequence Ta b l e 1 0 provides details about the BCM system boot times and LED sequence using the Startu p Profile to conf igure system parameters.
Chapter 4 Connection an d configuration pr ocedures 43 BCM 4.0 In stallation Che cklist and Quick Start Guide Figure 12 T elephony Resources page 4 In the Modules section, select the ro w of the MBM that you w ant to conf igure. 5 Double-click the Prog T ype fiel d to display the drop-do wn list.
44 Chapter 4 Connection an d configuration pr ocedures N0060602 N0060602.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel Networks BCM 4.0 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel Networks BCM 4.0 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel Networks BCM 4.0 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel Networks BCM 4.0 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel Networks BCM 4.0, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel Networks BCM 4.0.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel Networks BCM 4.0. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel Networks BCM 4.0 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
