Manuale d’uso / di manutenzione del prodotto BCM 4.0 del fabbricante Nortel Networks
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T elephone F eatur es U ser Guide BCM 4.0 Busines s Communic ations Manager Document S t atus: Stan da rd Document V ersion: 03 Part Code: N0060608 Date: June 2006 Return to Menu.
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Pa g e 1 T elephone b utton icons Use this guide as a quick ref erence for accessing the f eatures of your telephone. More application-specific feature inf or mation is av ailable in the follo wing do.
Pa g e 2 Note: If your telephone does not have access to all the features listed in this guide, then either your telephone does not suppor t the f eature, or the feature has not been enabled on your telephone. Y our system administrator can provide details.
Pa g e 3 T elephone features Background Music FEA T URE 86 Cancel: FEA TURE #86 Listen to music (provided by an e xter nal source or an IP source con nected to the system) through your telephone speaker when you are not on a call. Button Inquiry FEA TURE *0 Check what f eature is programmed on any b utton.
Pa g e 4 Class of Service passw ord FEA T URE 68 plus COS passw ord Change the dialin g filters on a line or telephone, or gain extern al access to your system. Dialing filters determ ine which numbers y ou can dial. The COS pass word is provided by yo ur System Administrator to change your Cla ss of Ser vice.
Pa g e 5 T o split a conference: Press the line or intercom button of on e caller to consult pri v ately while the other caller is on hold. Note : This feature is not a vailable f or multi-par ty co nf erence calls. T o re-establish the conference: Pre ss FEA TURE 3 .
Pa g e 6 Dialing modes FEA TURE *82 Use the f o llowing steps to choose one of three modes of dialing listed: 1. Press FEA TURE *82. 2. Press # to select the mode. 3. Press HOLD to store the mode. Standard Dial: Select a line, then dial the number . (Standard Dial is alwa ys av a ilable , ev en when another dialing mode is selected.
Pa g e 7 Hold - Exclusive FEA T URE 79 or FEA TURE/HOLD T emporarily suspend a call and prev ent other telephones from picking it up . Hold - Au to FEA T URE 73 Cancel: FEA TURE #73 Set your telephone to automatically put a call on Hold when you pick up a second call, or prev ent your telephone from doing so.
Pa g e 8 Messages FEA TURE 1 Cancel: FEA TURE #1 Send a message to another telephone within y our system. T o view and reply to y our messages: 1. Press FEA TURE 65. 2. Press * and # to view y our message list. 3. Press 0 to call the person who left you the message.
Pa g e 9 Pa ge FEA TURE 60 and co de (1 to 3) and zone (0 to 6) Make a page announcement through either the inter nal (code 1) or e x ternal (code 2) speakers, or both (code 3). Zone 0 pages all zones. P age announce ments are programmed to timeout a fter a pre-selected amount of time, which is set by y our System Administrator.
P age 10 Priority call FEA TURE 69 Interrupt a perso n on a call. A person on another call can press FEA TURE 85 (Do Not Disturb) to bloc k prior ity calls. V ariances *(r inging call) Privac y FEA TURE 83 Change the pr iv a cy setting f or an extern al line.
P age 1 1 Service schedules FEA T URE 870 Display the modes that ha ve been tur ned on at a designated control set. Ringing servic es FEA T URE 871 Cancel: FEA TURE #871 T ur n on one of six schedules for alternative ringing and call answering arrangements from a designated control telepho ne.
P age 12 Time FEA TURE 803 Briefly display the time and date while you are on a call. T ransfer FEA TURE 70 Cancel: FEA TURE #70 Send a call to another telephone within your system, or to an e xter nal telephone. Y ou cannot transf e r a call on an externa l line to an extern al telephone, depending on the capab ilities of the lines.
P age 1 3 Call Displa y Ser vices The follo w ing f ea tures are av ail ab l e only if you subscribe to Call Display ser vices from y o ur local telephone company . Au to bu m pi n g F EA T U R E 815 Cancel: FEA T URE #815 Hav e the system automatically delete the oldest log item from a full Call Log, so that a new log item can be stored.
P age 14 Call log - passw ord FEA TURE *85 Program a f our-digit passw ord for your Call Log. T o reset a f orgotten passw ord, see your System Administrator.
P age 1 5 IP telephone features f or IP Phone 20XXs Using feature menu s FEA TURE *900, or (ser vices ke ys to access Feature menu) Activ ate a displa y menu of f eature options. 1. Press Pa g e+ (move forward) and Pag e - (mov e back) to scroll through the list.
P age 16 Hot Desking - setting up FEA TURE *999, or (se rvices keys to access F eature menu) Y ou can divert your Nor tel IP Phone configuration to another Nor tel IP Phone registered on the same system, using the Ho t Desking f eature.
P age 1 7 Hot Desking - activating T o activate Hot Desking: On the telephone to which you are diverting your calls (yyy). 1. Enter Hot Desking. 2. Press Diver t . 3. At the DN prompt, enter the DN of y our telephone (xxx). 4. Press OK . The display reads Enter < > PW .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel Networks BCM 4.0 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel Networks BCM 4.0 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel Networks BCM 4.0 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel Networks BCM 4.0 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel Networks BCM 4.0, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel Networks BCM 4.0.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel Networks BCM 4.0. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel Networks BCM 4.0 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
