Manuale d’uso / di manutenzione del prodotto 5100 del fabbricante Nortel Networks
Vai alla pagina of 66
Nor tel Multimedia Communications Ser v er 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 ..
Document status: Preliminary Document version: 00.13 Document date: 22 August 2007 Copyright © 2007, Nor tel Networks All Rights Reser v ed. The inf or mation in this document is subject to change without notice .
3 Re vision histor y A ugust 22nd, 2007 Preliminar y 00.13. Document submitted for technical signoff . May 25th, 2007 Preliminar y 00.04. This document issued as preliminar y to incor porate f eedback from draft document re view . May , 2007 Draft 00.
4 Revision history Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.
5 Contents New in this release 9 Features 9 Other Changes 9 How to get help 11 Contents 11 Getting help from the Nortel w eb site 11 Getting help over the telephone from a Nor tel Solutions Center 11 .
6 Contents Accessing and modifying the LAN Network Settings 26 Enabling the WiFi connection profile 28 Access and modify Wireless Settings 28 Modifying User Information parameters 30 Modifying Proxy .
Contents 7 Regulatory and Safety Information 60 W ar nings! 61 Connecting to PSTN 61 Wireless 61 Connecting P ower 61 Connecting to Local Area Network (LAN) 61 Operation 61 Location 61 USA-FCC (Feder .
8 Contents Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.
9 Ne w in this release The f ollowing sections detail what is new in Nor tel IP Phone 1535 Installation and Commissioning (NN43160-300) for Phase 2. Features See the follo wing sections for inf or mat.
10 New in this release Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.
11 Ho w to g et help Contents This section contains information on the f ollowing topics: • Getting help from the Nor tel web site • Getting help over the telephone from a Nor tel Solutions Center.
12 How to get help Getting help from a specialist by using an Express Routing Code T o access some Nor tel T echnical Solutions Centers, y ou can use an Express Routing Code (ERC) to quickly route your call to a specialist in y our Nor tel product or ser vice.
13 About the Nor tel IP Phone 1535 This section provides an ov er view description of the IP Phone 1535, including its technical specifications, factory settings, and basic men u structure.
14 About the Nor tel IP Phone 1535 Care of the IP Phone 1535 Clean the IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solvents. A void using dr y cloths as they can generate static electricity , which can be potentially dangerous for the electrically sensitiv e par ts of the IP Phone 1535.
T echnical specifications 15 • Screen Sav er : Disabled • PIN: 0000 • Network Connection Profile: LAN • Email Account Protocol: POP • DHCP: Enabled • ESSID: None • Encr yption: None • A uthentication: None T echnical specifications • Unit Base Siz e: 206 x 190 x 50 mm.
16 About the Nor tel IP Phone 1535 Multiple Language Suppor t The IP Phone 1535 suppor ts the f ollowing languages: • English • F rench • German • K orean • Latin American (LA) Spanish • P.
Description of the IP Phone 1535 menu options 17 On the V oIP Settings menu, the f ollowing configuration options are a vailab le: • User Information : Modify the parameters of this configuration option to specify information used to identify the installed IP Phone 1535 as a client on your V oIP network.
18 About the Nor tel IP Phone 1535 • Date and Time: Manually modify the system date and time on the IP Phone 1535. F or more inf or mation, see "Modifying the Date and Time" (page 49) . • Network Time: Y ou can configure the IP Phone 1535 to obtain date and time updates from the network ser ver .
Using the SD/MMC card 19 This section provides procedures f or copying files to and from the IP Phone 1535 to an SD/MMC card, as well as a list of limitations and suppor ted file types. T o cop y files from the SD/MMC card to the IP Phone 1535: Step Action 1 Inser t the card into the SD/MMC slot.
20 About the Nor tel IP Phone 1535 • Supported File T ypes: MIDI Standard MIDI Files 1.0, W A V , CCITT (u-law f or mat, 8000Hz, 16bit Sampling, 1988 Windows PCM f or mat, 8000Hz, 16bit Sampling), IMY iMelodyversion (v1.0, v1.1 , v1.2), AMR 3GPP TS 26.
21 Fir st time installation of the IP Phone 1535 Installing the IP Phone 1535 for the fir st time This chapter provides a description of the tasks and procedures that must be completed f or you to su.
22 First time installation of the IP Phone 1535 Figure 2 Installing the IP Phone 1535 for the first time Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .
Physically install the IP Phone 1535 23 Procedures for installing the IP Phone 1535 f or the first time • "Provision the MCS 5100" (page 23) • "Ph ysically install the IP Phone 153.
24 First time installation of the IP Phone 1535 Installation guidelines Consider the follo wing conditions when y ou choose a location in which to install the IP Phone 1535: • Use the IP Phone 1535 in an environment with a temperature range of +0 to 40 C and a relativ e humidity of 5 to 95 percent.
Logging in to the IP Phone 1535 Admin mode 25 Attach the IP Phone 1535 to the stand Inser t the tabs of the stand into the tw o slots on the bottom of the IP Phone 1535. This sets the phone at an optimal angle f or video camera use. Connect to PSTN Y our IP Phone 1535 does not suppor t connection to a Public Switched T elephone Network (PSTN).
26 First time installation of the IP Phone 1535 2 Select Logout , and press OK . —End— Connecting the IP Phone 1535 to the LAN Step Action 1 Inser t the RJ-45 cable into the LAN por t at the back of the IP Phone 1535. For more inf or mation, see 2 Connect the other end of the LAN cable into an active LAN connection por t on the network.
Accessing and modifying the LAN Network Settings 27 Step Action 1 F rom Main Menu, select Settings > Profile > LAN > Settings > Network Settings , and press OK to accept. 2 Select the appropr iate configuration options and set network parameters (specific to y our network configuration) f or the LAN connection profile: a.
28 First time installation of the IP Phone 1535 After you successfully connect the IP Phone 1535 to the netw or k using the LAN connection interf ace, you mak e both video and voice calls using that interf ace and the WiFi profile is disabled.
Access and modify Wireless Settings 29 Step Action 1 F rom the Main Menu , select Settings > System Settings > WiFi > Wireless Settings , and OK . 2 Select the desired configur ation options to set the Wireless networking parameters. The configuration options contained in the Wireless Settings menu are as f ollows: a.
30 First time installation of the IP Phone 1535 Modifying User Information parameter s After you hav e enabled either the LAN or WiFi connection profile and hav e configured the settings to allow su.
Configuration of NA T-T ra versal 31 Modifying Pro xy parameters After you hav e enabled either the LAN or WiFi connection profile and hav e configured the settings to allow successful connection o.
32 First time installation of the IP Phone 1535 be located using DNS to lookup the domain information of the ser vice provider . Enabling STUN pr otocol Step Action 1 F rom the Main Menu , select Settings > V oIP Settings > Pro xy > STUN > Enable .
Registering the IP Phone 1535 33 Modifying port assignments Y ou can configure the parameters with UDP por t values used to transpor t IP Phone 1535 operational information (A udio, Video , and Local), according to the par ticulars of your network environment.
34 First time installation of the IP Phone 1535 — P or ts • Under the Pro xy configuration option of the V oIP Settings menu: — Pro xy Address — Pro xy P or t Having v er ified the configur.
35 IP Phone 1535 System Software Updates Checking f or av ailable IP Phone 1535 software updates Y ou can use the Chec k Updates function to hav e the IP Phone 1535 check f or av ailable updates for i.
36 IP Phone 1535 System Software Updates Initiating manual software updates for the IP Phone 1535 Y ou can manually initiate the download and installation of av ailable updates to the IP Phone 1535 system software using the Update Software configuration option.
Provisioning the FTP update ser v er 37 A TTENTION If an outgoing or incoming call is made or received on the IP Phone 1535 dur ing the software update process, the update process is halted f or the duration of the call.
38 IP Phone 1535 System Software Updates • the required provisioning of the director y structure on your FTP update ser ver , • the files in volv ed in the IP Phone 1535 software update process, and • the special handling requirements f or the Fir mwareUpdateRequest.
Provisioning the FTP update ser v er 39 version] folder (named 1.1) within the Root f older of your FTP server f or that hardware version as well. • The [software version] F older : This folder sits inside the [hardware version] f older - the f older name corresponds to the software version of the IP Phone 1535 update files it contains.
40 IP Phone 1535 System Software Updates The Fir mwareUpdateRequest.acfg file requires special handling in its placement on your FTP ser ver - f or each fir mware update package, there is a new v ersion of the Fir mwareUpdateRequest.
Provisioning the FTP update ser v er 41 If the IP Phone 1535 reaches a [softw are version] f older and finds the FirmwareUpdateRequest.acfg file is the same version number as the f older in which it resides, the IP Phone will consider itself updated fully and ne ver go looking f or f olders that contain newer versions.
42 IP Phone 1535 System Software Updates Figure 3 Sample FTP server director y structure Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .
43 Additional configuration using the V oIP Settings menu This chapter describes additional configuration options f ound on the V oIP Settings menu, which hav e not been described elsewhere in this document.
44 Additional configuration using the V oIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . For more inf or mation, see "Logging in to the IP Phone 1535 Admin mode" (page 25) . 2 F rom the Main Menu , select Settings > V oIP Settings > Registration , and press OK .
Accessing and modifying Call T otal Bandwidth (CTBW) 45 Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . For more inf or mation, see "Logging in to the IP Phone 1535 Admin mode" (page 25) . 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc.
46 Additional configuration using the V oIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . For more inf or mation, see "Logging in to the IP Phone 1535 Admin mode" (page 25) . 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc.
Configuring V oIP V oice Mail 47 Video codec types in a priority list of up to fiv e options. Prioritize codecs depending on your network configuration.
48 Additional configuration using the V oIP Settings menu Configuring the Mailbox ID: Step Action 1 F rom the Main Menu ,g ot o Settings > V oIP Settings > Misc. > V oice Mail > ID , and press OK . 2 Enter the ID used to access your voice mail, and press OK .
49 Additional configuration using the System Settings menu This chapter descr ibes additional configuration options found on the System Settings menu, which ha ve not been described elsewhere in this document.
50 Additional configuration using the System Settings menu Y ou can reset these two databases individually (or at the same time) by means of the Reset configuration option, which erases the stored data. On the Reset menu, the f ollowing configur ation options are av ailable: • Phonebook: Resets the Phonebook database.
Accessing the T echnical Features configur ation option 51 2 F rom the Main Menu , select Settings > System Settings > T echnical Features , and press OK .
52 Additional configuration using the System Settings menu Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .
53 Configuring Email Bef ore E-mail ser vices become av ailable through the IP Phone 1535, you must configure the E-mail account settings locally f or access of the E-mail ser vices installed on your network. The IP Phone 1535 E-mail ser vice suppor ts POP3-based and (par tially) IMAP-based ser ver types.
54 Configuring Email • SMTP Server • Receiving Protocol: Select either POP or IMAP as the receiving protocol of the IP Phone 1535 E-mail ser vice. Set to the POP protocol b y default. • POP Ser ver/IMAP Server: Depending on the Receiving Protocol accepted, define the POP or IMAP ser v er address inf or mation.
55 The IP Phone 1535 Camera Enabling and disabling the Camera The Camera b uilt into the IP Phone 1535 can be Disabled so that the video and photo functions of the IP Phone 1535 can be tur ned off . Y ou can access the Enable / Disable Camera configuration option only if Admin Mode is currently active .
56 The IP Phone 1535 Camera Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.
57 T roub leshooting Required software for CS1000E call ser ver If your MCS 5100 resides on the same netw or k as a CS1000E, make sure your CS1000E has the f ollowing patches installed: • MPLR22491 • MPLR22494 Known issues • Successful NA T/Firew all trav ersal requires an RTP Media P or tal (same as MMPC client).
58 T roubleshooting Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.
59 IP Phone 1535 Regulator y Inf ormation This chapter contains the regulator y inf or mation. IP Phone 1535 emissions statement Radio frequency electromagnetic energy is emitted from Wireless Lan de vices. The energy le vels of these emissions are much less than the electromagnetic energy emissions from wireless de vices such as mobile phones.
60 IP Phone 1535 Regulator y Information Regulatory and Safety Information The manuf acturer and its authorized resellers or distr ib utors will assume no liability f or any damage or violation of go vernment regulations arising from f ailure to comply with these guidelines.
USA-FCC (Feder al Communications Commission) statement 61 Jurisdiction Standar d Description Canada CSA 60950-1-03 Safety of Information T echnology Equipment European Community EN 60950-1 ITE equipment - Saf ety - Part 1: General requirements Austr alia/New Zealand AS/NZS 60950.
62 IP Phone 1535 Regulator y Information FCC Interference statement This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to P ar t 15 of the FCC Rules.
T elecom requirements for both Canada and USA 63 This equipment uses an RJ11C modular plug to connect to the premises wiring. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC P ar t 68 rules and requirements adopted by the A CT A.
64 IP Phone 1535 Regulator y Information W ARNING W ARNING: T o comply with FCC radio frequency (RF) exposure limits, this device should be located at a minimum of 7.9 inches (20 cm.) or more from the body of all persons. Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.
.
Nor tel Multimedia Communications Ser v er 5100 Nor tel IP Phone 1535 Installation and Commissioning Copyright © 2007, Nortel Networks All Rights Reser v ed.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel Networks 5100 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel Networks 5100 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel Networks 5100 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel Networks 5100 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel Networks 5100, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel Networks 5100.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel Networks 5100. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel Networks 5100 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.