Manuale d’uso / di manutenzione del prodotto 1535 del fabbricante Nortel Networks
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Multimedia Communications Ser v er 5100 IP Phone 1535 Installation and Configur ation A TTENTION Clicking on a PDF hyperlink takes y ou to the appropriate page. If necessar y , scroll up or down the page to see the beginning of the ref erenced section.
Document status: Standard Document version: 01.02 Document date: 20 Nov ember 2006 Copyright © 2006, Nor tel Netw orks All Rights Reser ved. The inf ormation in this document is subject to change without notice .
3 Re vision History November 20, 2006 Standard 01.02. Document upissued to incor porate f eedbac k from documentation re view . Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .
4 Revision History Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .
5 Contents How to get help 9 Finding the latest updates on the Nor tel web site 9 Getting help from the Nor tel web site 9 Getting help ov er the phone from a Nortel Solutions Center 9 Getting help fr.
6 Contents Modifying Proxy parameters 29 Configuring V oIP domain name information 30 Modifying por t assignments 30 Registering the IP Phone 1535 31 Nortel IP Phone 1535 System Software Updates 33 C.
Contents 7 T elecom Requirements for both Canada and USA 59 Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .
8 Contents Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .
9 Ho w to g et help This chapter explains how to get help for Nor tel products and ser vices. Finding the latest updates on the Nor tel web site The content of this documentation was current at the time the product was released.
10 How to get help Getting help from a specialist by using an Express Routing Code T o access some Nortel T echnical Solutions Centers , you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nor tel product or ser vice.
11 About the Nor tel IP Phone 1535 Figure 1 The Nor tel IP Phone 1535 Care of the Nor tel IP Phone 1535 Clean the Nor tel IP Phone 1535 only with a moist or antistatic cloth.
12 About the Nor tel IP Phone 1535 Safety inf ormation The IP Phone 1535 complies with the binational UL 60950-1/CSA 60950-1 and EN 60950-1 Safety Standards .
Description of the IP Phone 1535 menu options 13 • Main Processor : Intel PXA270 @ 416 MHz • PSTN P or t: RJ-11 • LAN P or t: RJ-45 • WLAN Interf ace: IEEE802.
14 About the Nor tel IP Phone 1535 Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . F or more inf ormation, "Logging in to the IP Phone 1535 Admin mode " (page 23) . 2 F rom the Main Menu , select Settings > V oIP Settings , and press OK .
Description of the IP Phone 1535 menu options 15 On the System Settings menu, the av ailable configuration options are as f ollows: • Admin: The Admin menu provides login access to the Admin Mode, which is a protected system login to control access to advanced configuration options that aff ect the basic functionality of the IP Phone 1535.
16 About the Nor tel IP Phone 1535 stored data or retur ns the IP Phone 1535 to f actor y default. For more inf ormation, "Accessing and activating the Reset function " (page 47) Using the SD/MMC card Secure Digitial/Multimedia Cards (SD/MMC) are used f or e xternal storage of images or sounds.
Using the SD/MMC card 17 Some general notes f or limitation and suppor ted files types of the SD/MMC card are as f ollows: • Limitation: The IP Phone 1535 cannot displa y larger than 640 x 480 pix els. An icon will appear instead to notify that “it is too big to display”.
18 About the Nor tel IP Phone 1535 Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.
19 Fir st time installation of the Nor tel IP Phone 1535 Installing the IP Phone 1535 for the fir st time This chapter provides a description of the tasks and procedures that must be completed f or y.
20 First time installation of the Nor tel IP Phone 1535 Figure 3 Installing the IP Phone 1535 for the first time Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .
Provisioning the MCS 5100 21 Procedures for installing the IP Phone 1535 f or the first time • "Provisioning the MCS 5100 " (page 21) • "Ph ysically installing the IP Phone 1535 &q.
22 First time installation of the Nor tel IP Phone 1535 Physicall y installing the IP Phone 1535 Basic installation of the IP Phone 1535 consists of connecting to the correct por ts using the appropriate cables.
Logging in to the IP Phone 1535 Admin mode 23 2 Connect the adapter AC plug into an appropr iate AC v oltage sock et. —End— W ARNING Use only the power adapter supplied with the IP Phone 1535, as other adapters can cause operating anomalies, hazardous conditions, and material damage.
24 First time installation of the Nor tel IP Phone 1535 When you log in to Admin Mode and make administrativ e changes on the IP Phone 1535, you must activ ely log out of the Admin Mode when finished in order to pre vent unauthorized access to administrativ e functions by subsequent users.
Accessing and modifying the LAN Network Settings 25 —End— Accessing and modifying the LAN Network Settings T o configure the IP Phone 1535 with network settings par ticular to your LAN environment, y ou must access and configure the par ameters of the Network Settings option.
26 First time installation of the Nor tel IP Phone 1535 A TTENTION For changes made in any of these configuration options to tak e effect, you m ust hit Back to return to the previous men u, and select Apply ever y time you mak e a change.
Accessing and modifying Wireless Settings 27 F or more information, see "T roubleshooting connectivity issues " (page 55) . Accessing and modifying Wireless Settings If the IP Phone 1535 doe.
28 First time installation of the Nor tel IP Phone 1535 • Enter either a 13-character alphanumeric encr yption ke y or a 26-character he xadecimal encryption ke y with a “0x” prefix to denote that a he xadecimal v alue is used. WP A-PSK (TKIP): • Choose A uthentication and select Use WP A-PSK.
Modifying Proxy parameters 29 Step Action 1 F rom the Main Menu , select Settings > V oIP Settings > User Information , and press OK . 2 Select the configuration options to modify and press OK . Adjust the values in each of the f ollowing parameters as required.
30 First time installation of the Nor tel IP Phone 1535 2 Select the parameters to modify by choosing the appropr iate configuration options and pressing OK . Enter the values as required. The av ailab le configuration options are as follo ws: a. Pro xy Address: Configure the Proxy ser v er address information.
Registering the IP Phone 1535 31 • A udio: Specify the por t to be used by the IP Phone 1535 f or audio-related V oIP activity . Y ou can configure this with a value between 1024 and 65535 ( The default value is 23000 .) • Video: Specify the por t to be used by the IP Phone 1535 f or video-related V oIP activity .
32 First time installation of the Nor tel IP Phone 1535 Step Action 1 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration . 2 Choose Register to initiate the registr ation of the IP Phone 1535 on the MCS 5100.
33 Nor tel IP Phone 1535 System Software Updates Checking f or a vailab le Nor tel IP Phone 1535 software updates Y ou can use the Check Updates function to have the IP Phone 1535 check f or av ailab .
34 Nor tel IP Phone 1535 System Software Updates Initiating manual software updates for the Nor tel IP Phone 1535 Y ou can manually initiate the download and installation of av ailab le updates to the Nor tel IP Phone 1535 system software using the Update Software configuration option.
Provisioning the FTP update ser v er 35 A TTENTION If an outgoing or incoming call is made or received on the IP Phone 1535 dur ing the software update process, the update process is halted f or the duration of the call.
36 Nor tel IP Phone 1535 System Software Updates • the required provisioning of the director y structure on your FTP update ser ver , • the files in v olved in the IP Phone 1535 software update process, and • the special handling requirements f or the FirmwareUpdateRequest.
Provisioning the FTP update ser v er 37 version] folder (named 1.1) within the Root f older of y our FTP ser ver f or that hardware v ersion as well. • The [software version] F older : This f older sits inside the [hardware version] f older - the f older name corresponds to the software v ersion of the IP Phone 1535 update files it contains.
38 Nor tel IP Phone 1535 System Software Updates The Fir mwareUpdateRequest.acfg file requires special handling in its placement on your FTP ser ver - f or each fir mware update package , there is a new v ersion of the Fir mwareUpdateRequest.
Provisioning the FTP update ser v er 39 If the IP Phone 1535 reaches a [softw are version] f older and finds the FirmwareUpdateRequest.acfg file is the same version number as the f older in which it resides, the IP Phone will consider itself updated fully and ne ver go looking for f olders that contain ne wer v ersions.
40 Nor tel IP Phone 1535 System Software Updates Figure 4 Sample FTP server director y structure Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .
41 Additional configuration using the V oIP Settings menu The V oIP Settings menu This chapter describes additional configuration options f ound on the V oIP Settings menu, which hav e not been descr ibed elsewhere in this document.
42 Additional configuration using the V oIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . F or more inf ormation, see "Logging in to the IP Phone 1535 Admin mode " (page 23) . 2 F rom the Main Menu , select Settings > V oIP Settings > Registration , and press OK .
Accessing and modifying Call T otal Bandwidth (CTBW) 43 Step Action 1 Log in to the Nor tel IP Phone 1535 using the Admin Mode .F o r more inf ormation, see "Logging in to the IP Phone 1535 Admin mode " (page 23) . 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc.
44 Additional configuration using the V oIP Settings menu 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc. then press OK to accept selection. 3 Select CTBW and press OK. The parameters controlling bandwidth usage are now av ailab le.
Configuring V oIP V oice Mail 45 Configuring V oIP V oice Mail Bef ore y ou use the V oIP V oice Mail ser vice on the Nor tel IP Phone 1535, configure the V oice Mail configuration options with the proper V oice Mail Number , Mailbo x ID , and Mailbox P ass wor d .
46 Additional configuration using the V oIP Settings menu —End— Configuring the Mailbox P ass word: Step Action 1 F rom the Main Menu , select Settings > V oIP Settings > Misc. > V oice Mail > Pas swo rd , and press OK . 2 Enter the Pas swo rd used to access your v oice mail.
47 Additional configuration using the System Settings menu This chapter descr ibes additional configuration options found on the System Settings menu, which ha v e not been described elsewhere in this document.
48 Additional configuration using the System Settings menu Y ou can reset these two databases individually (or at the same time) by means of the Reset configuration option, which er ases the stored data. On the Reset menu, the f ollo wing configuration options are a vailab le: • Phonebook: Resets the Phonebook database.
Accessing the T echnical F eatures configuration option 49 2 F rom the Main Menu , select Settings > System Settings > T echnical Features , and press OK .
50 Additional configuration using the System Settings menu Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .
51 Configuring Email Bef ore E-mail ser vices become av ailable through the Nor tel IP Phone 1535, you must configure the E-mail account settings locally for access of the E-mail ser vices installed on your network. The IP Phone 1535 E-mail ser vice suppor ts POP3-based and (par tially) IMAP-based ser ver types.
52 Configuring Email • SMTP Server • Receiving Protocol: Select either POP or IMAP as the receiving protocol of the IP Phone 1535 E-mail ser vice. Set to the POP protocol b y default. • POP Ser ver/IMAP Server: Depending on the Receiving Protocol accepted, define the POP or IMAP ser v er address inf ormation.
53 The IP Phone 1535 Camera Enabling and disabling the Camera The Camera b uilt into the Nor tel IP Phone 1535 can be Disab led so that the video and photo functions of the IP Phone 1535 can be tur ned off. Y ou can access the Enable / Disable Camera configuration option only if Admin Mode is currently active.
54 The IP Phone 1535 Camera Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .
55 T roub leshooting Required software for CS1000E call ser ver If your MCS 5100 resides on the same netw ork as a CS1000E, make sure your CS1000E has the f ollowing patches installed: • MPLR22491 • MPLR22494 Known issues • Successful NA T/Firewall tr av ersal requires an RTP Media P or tal (same as MMPC client).
56 T roubleshooting Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 Nov ember 2006 Copyright © 2006, Nor tel Networks Nor tel Networks Confidential .
57 IP Phone 1535 Regulator y Inf ormation Nortel IP Phone 1535 emissions statement Radio frequency electromagnetic energy is emitted from Wireless Lan de vices. The energy le vels of these emissions are much less than the electromagnetic energy emissions from wireless de vices such as mobile phones.
58 IP Phone 1535 Regulator y Information USA-FCC (Federal Communications Commission) Statement This de vice complies with P ar t 15 rules. Operation is subject to the f ollowing two conditions: 1.
T elecom Requirements for both Canada and USA 59 T elecom Requirements for both Canada and USA This equipment complies with P ar t 68 of the FCC r ules and requirements adopted by A CT A. On the bottom of the equipment is a label that contains, among other information, a product identifier in the f ormat US: AAAEQ##TXXXX.
60 IP Phone 1535 Regulator y Information This equipment is hearing aid compatible . This product meets applicable Industr y Canada technical specifications. W ARNING W ARNING: T o comply with FCC radio frequency (RF) exposure limits, this device should be located at a minimum of 7.
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Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration Copyright © 2006, Nor tel Networks All Rights Reser v ed. Publication: NN43160-103 Document status: Standard Document version: 01.02 Document date: 20 Nov ember 2006 T o provide feedback or report a problem in this document, go to www .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel Networks 1535 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel Networks 1535 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel Networks 1535 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel Networks 1535 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel Networks 1535, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel Networks 1535.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel Networks 1535. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel Networks 1535 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.