Manuale d’uso / di manutenzione del prodotto E2 del fabbricante Nikon
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Nikon Digital Still Camera §~ff~gs Instruction Manual.
2 WARNING To reduce the risk of f i re or electric shock , do not expose this product to rain or moisture . CAUTION ; TO REDUCE THE RISK OF ELE C TRI C S HOCK . DO NOT REMOVE COVER (OR BA C K ). NO USER · SERVICEABLE PARTS INSIDE . REFER S ERVI C IN G TO QUALIFIED S ERVI CE PER S ONNEL.
For customers in the U.S.A. WARNING This equipment has been tested and found to comply with the limits for a Class B digital device , pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection aga i nst harmful interference in a residential installation .
I 4 WARNING EC DECLARATION OF CONFORMITY We Name : Address : declare that the product Product Name : Manufacturer's Name : Manufacturer's Address: Nikon UK Limited Nikon House , 380 Richmond Road , Kingston , Surrey KT2 5PR , UK Nikon Digital Still Camera E2/E2s Nikon Corporation Fuji Bldg.
est conforme aux normes suivantes Securite: EN60950 CEE : EN55022: 1987 Classe B EN50082-1 IEC801-2: 1991 4kVCD,8kVAD IEC801-3 : 1984 3V/m IEC801-4 : 1988 1kV AC , 0 , 5kV I/O selon l es dispositions .
I 6 1 ----, ~ ~ ..__ ------ 8 r--- -l-- - 9 5 1.1 1- +- - 5 6 --- -"o.I-HI- - + It'1HIII 1I1I1I11 ~------- 10 7 ---------' 1 Focus mode selector (See page 42 .) 2 Lens release button (See page 20.) 3 Lens mounting index (See page 20.) 4 White ba l ance window (See page 39 .
.-------- 15 .------- 16 .------ 17 11 ---- 1 12 --- -tlI H-t a m 13 --- -tJ , ,r.::,, 14 ___ -----l ~ '---- 18 U....==p.J-""'--' 1 '---------- 19 11 MODE (exposure mode) button (See page 35.) 12 Metering system button (See page 36 .
24 'Nikon does not support the data 21 send function represented by the 25 so and SEND buttons on this 28 camera . 22 26 29 23 27 -........ ;;::-- ----- 30 31 ~ -'rr_H -- - 32 21 CMND-L (command l ock) button (See page 46 .) 22 V-Out (Video Output) terminal (See page 47 .
Foreword Thank you for choosing the Nikon Digital Still Camera E2/E2s. In addition to this camera ' s advanced digital imaging technology , it also includes many high- performance Nikon features .
10 General recommendations • Warranty/registration cards Confirm that warranty and registration cards are included in this package. Please fill out all necessary items on your cards and send them without delay to your nearest Nikon service facility to ensure coverage under Nikon's stated guarantee .
Description of acronyms I NTSC .... . ... ... .. .. N ationa l Television Sys t em Committee , co l or television telecasting spe c ifications adopted mainly in Japan and the U.S . PAL ........... .. .. .. Phase Alternation Line , a c olor te l evision system adopted mainly by European countries and China.
Contents I WARNING ··· · ····· · ······ · · · ··· · · · · ···· · ·········· ·· ·2-5 Nomenclature· ................. . ........ . ........... .. 6-8 Foreword ···································· ·· ········ 9 About this manual .
Advanced photography . .. .. . ... . . ... . . ..... . . · 51 Shutter-Priority Auto Exposure Mode· . ................... ·52 Aperture-Priority Auto Exposure Mode .... .. . .. ... . .. . .... 53 Manual Exposure Mode ...... . .... . .... . .. ... . .
I System chart m D ~ c Card I I Dri - ve - --t;;:==::;;.l----. ED- 1 0 Personal computer Image ~ Memory Card EC- 1 5 Personal computer ~[Fl EG - 10 ~ TV monitor o G External Sync Adaptor E X -1 0 Rech.
Major features . High resolution , high quality images I 1,3 million pixel CCD (1280 x 1000 pixels) and digita l image record i ng systems capture crisp fu l l-color . high quality . high reso l ut i on pic t ures , Picture qual i ty does not become degraded through repeated duplication , .
I Viewfinder indications 1 6 r------ 6 1 ------------------------~ 2 ---------, ------ x .... ~ ~ 10 ----- 11 3 _____ ---" 4 --------~ 5 --------------------~ 1 Exposure compensation 2 Focus indi.
LCD panel indications ,----------------- 8 :-------- 9 3 __ ____ ~~ ~ O'lg~~g 4 ---- -- 1 --1 1. 5 __ --.I . =-:; ~ -:.: 6 -------- __ f---" n 7 ----- 1 Exposure mode 2 Image Memory Card 3 B.
I Dedicated accessories The fo l lowing accessories are not included with the E2/E2s, but are requ i red for proper operation of the camera . -See page 87 for other optional accessories . • Rechargeable Battery Pack EN-1 T he EN-1 is the dedicated NiCd battery pack for this camera.
Preparations for taking pictures 19.
I Mounting and removing the lens Only the Nikkor lenses which are listed in the usability chart can be used with the E2 /E2s. (See pages 75-76 . ) -Be sure to set the Main dial to L. (See page 34.) -Be careful not to touch, smear or damage the CPU contacts as this may cause the camera to malfunction .
Installing and removing the battery Use the Rechargeable Battery Pack EN-1 . The battery pack was not charged when shipped from the factory. You must charge the battery fu ll y before insta ll ing it fo r th e fir st t i me. (See page 83.) - Never touch the battery pack 's metal port with another metal object .
I Checking battery power Be sure to check the camera's battery power after ins t a l ling a fresh battery pack or prior to taking photographs in order to avoid acciden t al f ai l ure. 1 Set the Main dial to any position other than L. Confirm that the indicators appear in the LCD panel and inside the viewfinder .
Setting and checking date and time You can check the current data by pushing the DATE button. The display in th e LCD panel changes in th e following order: Year, Month, Day , Hou r, and Minut e as you push the DATE button. To correct the data , adjust in the follow ing way.
I Inserting the Image Memory Card Use the Nikon Im age Memory Card EC-15 and be sure to initialize the ca rd before using it for the first time . - The Image Memory Card EC-15 is an A TA PC card and is in compliance with the PCMCIA Rei. 2.1 and JE IDA Ver.
. CAUTION • If no memory card is inserted , the I mage Memory Card indicator in the LCD panel and the viewfinder blinks as a warning. You should then insert an Image Memory Card . • To confirm that an Image Memory Card is inserted , look at the Image Memory Card confirmation window .
I 26 Basic camera seHings The following lens type and settings selection provide highly automatic . convenient operation . You may use any usalbe Nikkor lens or make any combination of settings according to your preferences or picture taking requirements .
Selecting Programmed Auto mode Programmed Auto is ideal for quick operation and is the simplest method for exposure control. U se this mode for most genera l photographic situations. 1 Set the focus mode to S . Rotate the focus mode selector to S (Single Servo Autofocus).
I Selecting Programmed Auto mode 5 Set the image quality to NORMAL . Keeping the QUALITY button pressed , rotate the command dial to set the image quality to NORMAL . -See page 37 for details on image quality. 6 Set the white balance to A . While pressing the W .
Holding the camera and composing the picture 1 Adjust the eyepoint . You can select the best viewing position by adjusting the eye point. Eyeglass wearers will benefit from pushing in the eyepiece, while others can pull the eyepiece out for better viewing .
I Focusing and shooting 1 Set the Main dial to any position other than L , and press the shutter release button halfway . Confirm that th e in-focus indicator • appears in th e viewfinder . - In autofocus mode , keep your hands off the lens focusing ring when shooting .
Playing back the pictures The camera has a bui l t-in video output termina l that enables you to immediate ly playback the exposed images on a TV monitor with a video i nput terminal. - Both NTSC and PAL color television systems are available with this camera .
I Playing back the pictures 4 When finished , rotate the Main dial to L. 3 2 Camera power will turn OFF automatically after approx . 3 minutes when the camera is not in use.
Functions and settings This section explains basic camera functions and how best to utilize them to obtain optimum results in a variety of photographic situations.
I Setting the frame advance mode The Main dia l turns the power ON and OFF, and se l ects shoot i ng, data transfer and p l ayback modes . Whi l e pressing the Main dial lock- release button, rotate the Main dial to the des i red mode. -Make sure that the Main dial clicks into position .
Setting the exposure mode This camera offers four exposure modes: Programmed Auto (P), Shutter-Priority Auto (S), Aperture-Priority (A) and Manual (M). -If no lens is mounted , the exposure mode is automatically set to M and the ex posure mode indicator blinks in the viewfinder to alert you .
I Setting the metering systems This camera features three types of exposu r e metering systems-Matrix Metering , Center-Weighted Metering and Spot Metering. Rotate the command dial while pressing the Metering system button . -The metering system indicators in the LCD panel appear in sequence as shown below.
Setting image quality Depending on the effect you wish to achieve , four image quality modes are provided with this camera. Pictures taken in Hi image quality mode are uncompressed images with much detail , while pictures taken at the Basic setting have lower quality due to high compression.
I I Adjusting white balance In ord e r to e nsur e prop e r white balance , an Auto white balance mode and fiv e manual white ba l ance modes are provided with this camera . For most scenes , select the auto white balance mode . Choo s e the manual modes for part i cu l ar lighting situations.
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I Adjusting white balance . CAUTION In the following situations , auto white balance mode (A) will not function. • Taking pictures where the illumination at the camera and the subject differs , such as taking pictures of an outdoor subject from inside a room , or shoot i ng a spot-lighted subject on a stage .
Setting the sensitivity level Two shooting sensitivity levels equivalent to film speeds of ISO 800 (STO) and ISO 1600 (HIGH) can be selected. Set the sensitivity to " STO" when taking pictures outside in bright weather, and "HIGH" for dark interiors.
I Setting the focus mode This camera provides two autofocus modes-Single Servo Autofocus (S) and Cont i nuous Servo Autofocus (C)- and a Manual Focus mode (M) selected by setting the focus mode selector to S, Cor M.
Viewfinder indications in autofocus modes (5 , C) • The subject is in-fo c u s. X Autofocus is not possible . The subject is located closer than the lens 's closest focusing distance . ~ The subject is out of focus and the area in front of the subject is in focus .
I Setting the focus mode M: Manual Focus mode In this mode, there are two ways of assuring precise manual focus: with the Electronic Rangefinder and with the viewfinder's clear matte field . The shutter release button can be depressed fully anytime.
Setting the six basic modes simultaneously Press the MODE button and SENS button simultaneously for at least 2 seconds ; the camera settings are automatically reset for basic shooting as shown below : Exposure mode Metering system Image quality White balance Sensitivity : P ( P rogrammed Au t o) See page 35.
I Command lock In S (Shutter-Priority Auto) , A (Aperture-Priority Auto) , or M (Manual) exposure mode, you can lock the shutter speed or aperture value. - Use command lock to prevent changes in shutter speed or aperture value caused by accidentally rotating the dial during shooting.
Playing back pictures Besides being able to playback exposed images on a TV mon i tor through a v i deo output connector, exposed image d ata can easi ly be downloaded to a persona l compu t er using Nikon 's PC Card D r i ve ED - 10 or other digital processing equipment.
I Playing back pictures 4 When f i nished , rotate the Main dial The playback function automatically stops after 3 minutes when the camera is not in use , and then the power turns OFF after a further .
To change on-screen data, rotate the command dia l w h ile pressing the MODE button du r ing playback of exposed images. On-screen data appears in order as shown below.
I Erasing data in the Image Memory Card There are two ways to erase the image data stored in the Image Memory Card . 1) Erasing the data frame by frame .
Advanced photography In this section we provide some useful information on a variety of photographic techniques. See page 27 for detai l s on Programmed Auto operation .
I Shutler-Priority Auto Exposure Mode 1 Set the MODE button to S. Press th e shutter release button l ightly. Rotate the command dial while pressing the MODE button. 2 Set the shutter speed. Rotate the command dial to set the shutter speed. -Yo u can set shutter speeds from 1 /8 to 1/2000 sec.
Aperture-Priority Auto Exposure Mode 1 Set the exposure mode to A . Press the shutter release button lightly . Rotate the command dial whi le pressing the MODE button . 2 Set the aperture value. R otate the aperture dial to se t the aperture va lu e .
Manual Exposure Mode 1 Set the exposure to M . Press the shutter release button lightly . Rotate the command dial while pressing the MODE button. 2 Compose the picture . 3 Set the shutter speed . Rotate the command dial to set the shutter speed. -You can set shutter speeds from 1/8 to 1/2000 sec.
5 Press the shutter release button lightly . Set shutter speed and aperture manually referring to the exposure indicators. Using exposure indicators The exposure indicators in the viewfinder monitor differences between the in- camera measured exposure va lu e and that set by the user .
I Exposure compensation When shooting an extremely small subject , if the main subject contrasts markedly with the background, or if you ident i fy an extreme condition which might prove difficult for Matrix metering, we recommend using exposure compensation.
4 Lightly press the shutter release button , and press the AE-L button. Confirm that no exposure warning indicator appears and press the AE-L button. -You can remove your finger from the shutter release button , since the exposure value is kept stored in the camera for as long as the AE-L button remains depressed .
I Exposure compensation Using Exposure Compensation 1 Set the metering system We recommend using Center-Weighted or Spot Metering . 2 Set the exposure compensation value. Rotate the command dia l whi le pressing the exposure compensation button. - You can compensate exposure within a range of +2 .
Using Manual Exposure 1 Set the exposure mode to M. 2 Set the metering system . We recommend using Center-Weighted Metering or Spot Metering. 3 Center the ma in subject inside the viewfinder Move in close until the 12mm-dia. reference circle for Center-Weighted metering or 5mm-dia.
I Autofocus with main subject off-center In autofocus mode, the subject inside the focus brackets is in-focus . With an off-center subject , use the Auto Focus Lock function . In Single Servo AutofoCU5 mode 1 Position the focus brackets on the subject and lightly press the shutter release button.
, . " I ' I , I I I I f ~ l l In Continuous Servo Autofocus mode 1 Position the focus brackets on the subject and lightly press the shutter release button . 2 Confirm that the in - focus indicator • appears in the viewfinder , then press and hold the AF - L button .
I External synchro-flash shooting In manual exposure mode , this camera's shutter release can be triggered by the firing of a flash on another camera situated nearby . Shutter speed is set at 1 /60 sec. -Optional External Sync Adaptor EX-1O (with a light sensor) is necessary.
Remote photography (general) The optional accessories listed below make it possible for you to release this camera's shutter from a remote location by connecting them to the camera's remote terminal. Halfway shutter release operations are possible with power-hold timer enabled accessories, but not with the others.
I 64 Flash photography This section covers the camera's advanced flash technology for fill-flash in backlit scenes , brightening dull scenes, and various other picture taking situations.
Available Nikon Speedlights Nikon Speedlights S 8 -26 and S8 -25 are high ly recommended for use w i th th is camera. - Nikon Speedlights S8-20 , S8-22 , and S8-23 can also be used with this camera . - Nikon Speedlight S8-24 is not recommended due to a difference in color temperature setting .
I Flash modes available with Nikon Speed lights With Nikon Speed lights S6-26 and S6-25 the following f l ash modes are avai l ab le . • Matrix Balanced Fill-Flash The camera ' s Matrix Metering System determines correct exposure and flash illumination is automatically balanced against the scene's ambient light.
Notes on using the Speedlight Be sure to read the instruction manual provided with each 8peedlight model before use. Fo l lowing are some important notes on using Nikon 8peedlights 8B-26 and 8B-25. -If there is no mention of this camera in the instruction manual , refer to the F4 camera ' s instruction manual .
I Fl as h photography i n TTL auto flash mod e with 88-26 and 88 -25 Nikon 8p ee dlights . -For more details , read the instruction manual provided with each Speedlight model before use . 1 Set up your camera . Set the metering system to Matri x Metering .
4 Press the shutter release button lightly and check the indicators in the viewfinder. Confirm that the ready-light is lit and the subject is in focus. - If the exposure indicators light up , see page 55 . If the exposure warning indicators appear , see page 86 .
In " NORMAL " flash synchronization , the flash fires at an early stage of e x posure (front-curtain sync) , resulting i n unnatural light patterns at slow shutter speeds with a moving subject.
3 Set the camera ' s exposure mode to S or M . -You can select P or A exposure mode , but Shutter-Priority Auto and Manual mode are strongly recommended. 4 Set the shutter speed and aperture. The slower the shutter speed , the more marked the Rear-Curtain Sync effect.
I 72 Controls in detail In this section we provide some useful information on a variety of photographic controls..
I Usable lenses . Most AF Nikkor lenses , AI-type Nikkor lenses and Teleconverters can be used. Nikkor lenses are designed to provide full coverage of the 35mm film format (24mm x 36mm) .
I Usable lenses . Understanding exposure control 74 The E2/E2s provides sensitivity settings with ISO equivalents of 800 and 1600. The following table illustrates differences in exposure between a 3Smm SLR and the E2/E2s. lens aperture Effective aperture Shutter speed ISO required E2/E2s f/28 1 /6.
Wit h A F N ik k or le n ses or ce r ta in n o n- A F Ni kkor l enses in co mb ina t io n w ith T C- 14 B , TC-14 E o r T C-20E au t of ocus te l econve r ters, th e E 2/ E 2s p r ovi d es f ul l a u to f oc u s op e r at i on. F or u sa b i lit y in fo r ma ti o n , r efe r t o t he f o ll owin g c h ar t.
Lens usability chart Nikkor 2Bmm 1 /2 .B - Zoom-Nikkor 1 00-300mm I / S.6 - PC - Nikkor 2Bmm 1 /3 .S - Zoom - Nikkor 1BO-600mm l i B ED - Nikkor 3Smm 1 / 1.4 © Zoom - Nikkor - Nikkor 3Smm 1 / 2 0 1200 - 1700mm I/ S.6 -B P IF-ED PC-Nikkor 3Smm 1 / 2.B - Zoom - Nikkor 200-400mm fl4 .
Shutter speed and aperture Light reach in g the CC O image device is contro ll ed by s hutt er speed and aperture. The proper combinat i on results in a correct exposure. You can use shutter speed to freeze the action by using a h ig h shutter spee d , or create a motion effect by choosing a s lo wer shutter speed.
I Special focusing situations Au t ofocus operation depends on lighting, subject contrast and othe r t ech n ical factors . In rare si tu ations where autofoc u s is n ot possible , an " X" appears in the viewfinder signaling the nee d for you to focus manually with the clear matte field.
Downloading image data Image data can be downloaded to external equipment such as a personal computer using the Image Memory Card. Using the Image Memory Card To download the image data , insert an Image Memory Card (PC card) into PC Card Drive ED-10 or a personal computer with a built-in PC card slot.
I Cleaning the camera's built-in lens Wh e n r e moving dirt and s mud g e s from th e camer a' s bu i lt - in lens ( si tuated b e h i nd th e s hutt e r c urt a i ns ) , p ro c e e d i n the foll o wing w a y . -Be sure to use DC adaptor ES-1 (optional) and Quick Charger EH -1 (E H -2) (optional) .
5 Use a blower to remove dust and particles from the built-in lens . - If this proves ineffective, take your camera to an authorized Nikon Service Center . 6 Set the Main dial to L. -Make sure that the camera 's reflex mirror is kept in the up position .
I Image Memory Card . Usable Image Memory Cards We recommend using dedicated I mage Memory Card EC-15 (optiona l) with this camera for best performance. PC cards with the fo l lowing specifications are also usab l e. Type SRAM card and ATA card Se r ies Type I and Type II Power source +5Vonly Standard PCMCIA Rel e a se 2 .
Use dedicated R ec harg eab le Battery P ack EN-1 with this camera. Take specia l note of the following. - The EN-1 contains NiCd batteries . - Th e batter y pack was not c harged wh en shipped from the factory. Be sure to fully charge th e battery before use .
I The dedicated Rechargeable Battery Pack 8 4 . Handling the batte r y pack for long time use • Do not apply strong physica l force to the battery pack or drop it on a hard surface. • Do not splash water on the battery . • Do not keep on charging a fully charged battery pack .
If your camera detects a defect or malfunction, a warning indicator appears or blinks in the viewfinder and/or in the LCD panel to a l ert you. Refer to the troub l eshooting charts provided be l ow and fol l ow t he suggestion for correcting the problem before bringing your camera to a Nikon Service Cente r f or repair.
Troubleshooting BOD Y Camera's NiCd battery Recharge the NiCd P. 83 blinks Disp t ay is exhausted . battery . f---- segment Battery power for SRAM Replace the battery c:J CARD goes out is exhausted . according to the blinks - blinks instruction .
I Optional accessories . Nikon Speed lights: S8-26 and S8-25 Matri x Balan c ed F i ll-Flash operation for automatically balanced flash output and amb i ent light . and Standard TTL Flash operation for manual flash output compensation are available . An autofocus assist illuminator is also provided to assist autofocusing in the dark .
I Optional accessories . Nikon Remote Control Accessories Convenient for remote or unmanned operation using the following remote cords connected to the camera's remote terminal. 1) Remote Cord MC-12A: Convenient for stable handheld, close-up or remote shooting up to approx.
· Nikon Rubber Eyecup DK-2 Attached to the viewfinder eyepiece, the rubber eyecup increases viewing comfort, eliminates eye fatigue and prevents stray light from entering the viewfinder from the rear . • Nikon Eyepiece Adaptor DK-7 Enables you attach the Eyepiece Magnifier DG-2 to the finder eyepiece .
I EV chart for flash photography In Programmed Auto mode (Sensitivity STD (equivalent to ISO 800) . AF50mm 1/1.4 lens) 17 ...... ,O'? ' '? 'b'? oj'? ,,~'? ,," '? "",'? "n,'? "".
. 00 not drop or hit the camera against a hard surface as it may cause damage and malfunction to the precision mechanism . • Never disassemble the camera if damaged . This camera houses high - voltage circuitry which is highly dangerous . • Take care not to splash water on the camera .
I Camera care tips . Use a blower to remove dust from the camera and then wipe the camera clean with a soft , dry cloth . Do not use thinner , benzene , or other active agents . • If the camera is not going to be used for a long time , remove the Rechargeable Battery Pack ; store it in a cool , dry place .
• Damage Requiring Service-Refer servicing to qualified service personnel under the following conditions: If liquid has been spilled, or objects have fallen into the product. If the product has been exposed to rain or water . If the product does not operate normally according to the operating instructions .
Specifications Type of camera Interchangeable - lens SLR-type digital still camera Lens mount Nikon F mount (with AF coupling and AF contacts) Usable lenses AF Nikkor lenses and AI-type Nikkor lenses (with some exceptions) Frame advance S: Single frame s hooting mode C: Continuous s hooting (when using EC-15) E2 : Approx.
Viewfinder By L CD-Metering system, Shutter speed, Ape rtur e, information Exposure indicators , Exposure modes, Frame counter By LED -Focus indicators (in-focus, front-focus , rear- focus), Exposure .
I Specifications Video output Pin Jack, 1 V p-p , 750 , unbalanced , sync negative terminal Accessory s hoe • H ot s hoe (f l ash , monitor preflash, TTL fla s h , re ady- light con t acts) • Safe.
No reproduction in any form of this manual , in whole or in p ar t (except for brief quota t ion in critical articles or reviews) , may be made without written authorization from NIKON CORPORATION .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nikon E2 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nikon E2 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nikon E2 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nikon E2 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nikon E2, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nikon E2.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nikon E2. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nikon E2 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.