Manuale d’uso / di manutenzione del prodotto H342 del fabbricante Aspire Digital
Vai alla pagina of 74
Aspire easyStore H341/H342 Service Guide PRINTED IN T AIW AN.
ii Revision History Please refer to the table below for the up dates made on Aspire easyS tore H341/342 service guide. Date Chapter Up dates.
iii Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a n.
iv Disclaimer The information in this guide is subject to ch ange without notice. Acer Incorporated makes no representations or warranties, either e xpressed or implied, w ith respect to th e contents hereof and specifically disclaims any warrantie s of merchantability or fitness for any particular purpose.
v Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional informati on related to the current topic. W ARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.
vi Service Guide Coverage This Service Guide provides you with all technica l information relating to the BASIC CONFIGURA TION decided for Acer's "glo bal" product offering.
vii System Tour 1 Features 1 System Tour 2 Front Panel 2 Rear Panel 3 Internal Components 4 System LED Indicat ors 5 System Utilities 9 AMI BIOS Setup Utility 9 Entering the BIOS Setup Utility 10 Navi.
viii FRU (Field Replaceable Unit) List 59 Exploded Diagram 60 FRU List 62 Technical Specifications 65.
Chapter 1 1 Features Below is a brief summary of t he home server ’s many feature: NOTE: The features listed i n this section is for your re ference on ly .
2 Chapter 1 System Tour This section is a virtual tour of th e sy stem’s interior and exterior components. Front Panel No. Icon Component 1 Power button/power indicator 2 Network indicator 3 Hard disk drive (HDD) status indi cator 4 System status indicator 5 USB backup button/USB backup indica tor 6 USB 2.
Chapter 1 3 Rear Panel No. Icon Component 1 Recovery/reset button 2e S A T A p o r t 3 Gigabit Ethernet port 4 USB ports 5 Power connector 6 Power fan.
4 Chapter 1 Internal Components No. Compon ent 1 Backplane board 2 Power supply 3 Memory mo dule 4 Mainboard.
Chapter 1 5 System LED Indicators Front panel This section describ es the different system LED indicators. No. LED indicator Color LED status Description 1 Power Blue On System is connected to the power suppl y and turned on and ready for use.
6 Chapter 1 4 System status Blue Random blink • System is booting • System is shutting down On System initialize o peration completed. Blue and purple Random blink System is booting from a USB dev.
Chapter 1 7 Rear panel No. LED indicator Color LED status Description 1L A N p o r t network speed LED Amber On 1000 Mbps network access Green On 100 Mbps link network access None Off 10 Mbps link net.
8 Chapter 1.
Chapter 2 9 AMI BIOS Setup Utility BIOS setup is a hardware configurat ion program built into the system's Basic Input /Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run th is utility .
10 Chapter 2 Entering the BIOS Setup Utility Before you begin, prepare the following: Wrist grounding strap and conductive mat for preventing electrostatic discharge Philips screwdriver Debug card - Refer to page 44 for details about the debug card.
Chapter 2 11 Navigating Through the Setup Utility Use the following keys to move around the Setup utili ty . Left and Righ t arrow keys – Move between selections on the menu bar . Up and Down arrow keys – Move the curso r to the field you want.
12 Chapter 2 Setup Utility Menus The Setup Main menu includes the following main setup categories. Main Advanced Boot Chipset Exit In the descrip tive table following each of the me nu screenshot s, settings in boldface are the default and suggested settings.
Chapter 2 13 Main The Main menu displays basic info rmation about the syst em and lets you set the system date and time. Parameter Description AMIBIOS Build Date ID V ersion number of the BIOS Setup Utility . Date when the BIOS Setup Utility was created.
14 Chapter 2 Advanced The Advanced men u display submenu op tions for con fi guring the function of various hardw are components. Select a submenu item, then press < Enter > to access the related submenu scre en. Parameter Description IDE Configuration Press < Enter > to select options for the IDE Configuration settin gs.
Chapter 2 15 Boot Use the Boot menu to specify the bo ot sequence from availa ble devices. Select a sub menu item, then press < Enter > to access the related submenu screen.
16 Chapter 2 Chipset Use the Chipset menu to configur e the south bridge ch ipset. Select the submenu item, then press < Enter > to access the submenu screen. Parameter Description South Bridge Configuration Press < Enter > to select options for the South Bridge Configuration settin gs.
Chapter 2 17 Exit The Exit menu lists options for quitting the Setup Uti lity . Highlight any of the exit option s, then press < Enter > . Parameter Description Save Changes and Exit Saves changes made and closes the utility . Keyboard shortcut: F10 Discard Changes and Exit Discards change s made and closes the utility .
18 Chapter 2.
Chapter 3 19 This chapter contains step-by-step procedure s on how to disassem ble the desktop computer fo r maintenance and troubleshooting. Disassembly Requirements T o disassembl e the computer , y.
20 Chapter 3 Pre-disassembly Procedure Before proceeding with the disassembly proce dure, perform the steps listed below: 1. T urn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power ou tlets. 3. Unplug the power cord from the system.
Chapter 3 21 Main Unit Disassembly Screw List Code Screw Part No. A M3-0.5*4 86.1A524.4R0 B M3*6L 86.V A524.6R0 C M3*0.5*4L 86.19534.4R0 TURN OFF POWER MAIN UNIT DISASSEMBL Y SYSTEM COVER HOUSING FRAM.
22 Chapter 3 Removing the Hard Disk 1. Open the front panel. 2. Press to release the hard drive carrier handle..
Chapter 3 23 3. Flex the carrier handl e. 4. Slide the hard drive carrier out of the HD D bay ..
24 Chapter 3 5. Remove the carrier by gently prying open the left rail of the carrier (1) and lift the hard disk of f the carrier (2) ..
Chapter 3 25 Removing the System Cover 1. Perform the pre-disassembly pr ocedure descri bed on page 20. 2. Remove the three screws (A) that secure system cover . 3. Slide the system cover toward the back of th e chassis until the tabs on the co ver disengage with the slots on the chassis.
26 Chapter 3 Removing the Front Bezel 1. Remove the system cover . Refer to th e previous section for instructions. 2. Release the front bezel retention tabs from the chassis in terior . 3. Pull the bezel slightly outwa rd, then disconnect the front I/O board cable.
Chapter 3 27 4. Pull the bezel away from the chassis..
28 Chapter 3 Removing the Front I/O Board 1. See “Removing the System Cover” on page 25. 2. See “Removing the Front Bezel” on page 26. 3. Remove the four screws (B) that secures the front I/O bracket. 4. Remove the bracket. Screw (Quantity) Color To r q u e Part No.
Chapter 3 29 5. Remove the four screws (C) that secure the front I/O board. 6. Remove the front I/O board. Screw (Quantity) Color To r q u e Part No. M3*0.
30 Chapter 3 Removing the Backplane Board 1. See “Removing the Hard Disk” on page 22. 2. See “Removing the System Cover” on page 25. 3. Disconnect the fan (1) , LED (2) , and power (3) cables from the ir backplane boa rd connectors. 4. Disconnect the four HDD SA T A cables from their ma inboard connectors.
Chapter 3 31 5. Pull the backplane board bracket ou t of the chassis. 6. Detach the four HDD SA T A cables from their backplane board connectors. 7. Remove the seven screws (C) that secure the backplane board. Screw (Quantity) Color To r q u e Part No.
32 Chapter 3 8. Lift the backplane board off the bracket..
Chapter 3 33 Removing the Power Supply 1. See “Removing the Hard Disk” on page 22. 2. See “Removing the System Cover” on page 25. 3. See “Removing the Backplane Board ” on page 30. 4. Release the power cables from the cable ti es, as shown.
34 Chapter 3 6. Remove the four screws (A) that secure the power supply . 7. With the thumb in the thumb hole, press the tab to release the mainboard carrier from the chassis. Screw (Quantity) Color To r q u e Part No. M3-0.5*4 (4) Silver 5.1 to 6.9 kgf-cm 86.
Chapter 3 35 8. Slide the mainboard carrier out slightly , un til you have access to the power cable. 9. While pressing the tab on the 24-pin power cable, pull the cable off the mainboard connector .
36 Chapter 3 Removing the Fan 1. See “Removing the Hard Disk” on page 22. 2. See “Removing the System Cover” on page 25. 3. See “Removing the Backplane Board ” on page 30. 4. Remove the four screws (A) that secure the fan. 5. Remove the fan.
Chapter 3 37 Removing the Memory Module 1. See “Removing the Hard Disk” on page 22. 2. See “Removing the System Cover” on page 25. 3. See “Removing the Front Bezel” on page 26. 4. See “Removing the Backplane Board ” on page 30. 5. See “Removing the Power Supply” on page 33.
38 Chapter 3 9. Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1) . 10. Gently pull the DIMM upward to remove it from the DIMM slot (2) .
Chapter 3 39 Removing the Mainboard 1. See “Removing the Hard Disk” on page 22. 2. See “Removing the System Cover” on page 25. 3. See “Removing the Front Bezel” on page 26. 4. See “Removing the Backplane Board ” on page 30. 5. See “Removing the Power Supply” on page 33.
40 Chapter 3 Removing the HDD Access LED cables 1. See “Removing the Hard Disk” on page 22. 2. See “Removing the System Cover” on page 25. 3. See “Removing the Front Bezel” on page 26. 4. See “Removing the Backplane Board ” on page 30.
Chapter 4 41 This chapter provides instructions on how to troubleshoot system hardw are problems. Hardware Diagnostic Procedure The system’s diagnostic function monitors system activity and performs IMPORT AN T : T he diagnostic tests described in this chapter ar e only intende d to test Acer products.
42 Chapter 4 System Check Procedures Power system check If the system will power on, skip this sect ion. Refer to System External In spection. If the system will not power on, check if the power cabl e is properly conne cted to the system and AC source.
Chapter 4 43 System Diagnosis Hardware diagnostic program The purpose of the hardware dia gnostic progra m is to check hardware probl ems. It executes simple tests of each hardware component to make sure the hardware is not the source of the problem.
44 Chapter 4 6. After the diagnostic routine is completed, the HDD stat us indicator lights purple indicating the system has passed all diagnostic tests. 7. A copy of the test result will be saved as a l og file (i.e., 66380AC3.LOG) and stored in the Results folder .
Chapter 4 45 POST Code Checkpoints The Power-On Self T est (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the pow e r-on password option.
46 Chapter 4 Bootblock recovery code checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the upda te or the BIOS checksum is corrupt .
Chapter 4 47 POST code checkpoints The POST code checkpoints are the largest set of ch eckpoints during the BIOS pre-boot process. The following table describes the type of checkpoints th at may occur during the PO ST po rtion of the BIOS: Checkpoint Des cription 03 Disable NMI, Parity , video for EGA, and DMA controllers.
48 Chapter 4 Device Initialization Manager code checkpoints The Device Initialization Manager (DIM) module gets cont rol at various times during BIOS POST to initialize different BUSes.
Chapter 4 49 While control is in the different f unctions, additional checkpoints are output to port 80h as a word value to identify the routines under execution. The low byte value indi cates the main POST Cod e Checkpoint. The high byte is di vided into two nibbles and contains two fi elds.
50 Chapter 4 System Status Error Codes NOTE: Perform the FRU replacement or acti ons in the s equence shown in FRU/Action column, if the FRU replacement does not solve the probl em, put the original part back in the computer . Do not replace a non-defective F RU.
Chapter 4 51 BIOS Recovery Perform the BIOS recovery if the BIOS flash ROM has become corrupted. The foll owing sections provide instructions on how to recover BIOS settings. To create a BIOS Recovery disk: 1. Prepare a USB storage device. 2. Connect the USB storage device to a USB port on your computer .
52 Chapter 4 Clearing CMOS T o clear the BIOS configuratio n you need to shor t the JP3 Clear CMOS jumper on the mainbo ard. 1. T urn off the computer and all attached devices. 2. Remove the system cover . See “R emoving the System Cover” on page 25.
Chapter 4 53 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, wh ich installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. NOTE: V erify that all attached devices a re supported by the computer.
54 Chapter 4.
Chapter 5 55 System Block Diagram System Block Diagram and Board Layout Chapter 5.
56 Chapter 5 Board Layout Mainboard No Description No Description 1 S A T A 1 port 13 Intel Atom D410/D510 proc essor 2 S A T A 3 port 14 HDD access LED cable connector 3 S A T A 4 port 15 DDR2 DIMM s.
Chapter 5 57 System Jumpers Name Location Settings Clear CMOS jumper JP3 1-2 Normal (default) 2-3 Clear CMOS System type select jumper JP2 1-2 Aspire system (default) 2-3 Other model Debug/user mode j.
58 Chapter 5.
Chapter 6 59 This chapter offers the FRU (Field Replaceable Unit) lis t in glob al configuration of the home server . Re fer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization). NOTES: When ordering FR U parts, check the most up-to-dat e information availa ble on your re gional web or channel.
60 Chapter 6 Exploded Diagram.
Chapter 6 61 Item Part No. Part Name QTY . 1 42.60P02.001 Handle HDD carri er HT -361 1 2 42.60P03.001 Latch HDD carrier HT -361 1 3 34.60P07.001 Axis HDD carrier HT -361 1 4 34.60P05.001 SPG HDD carrier HT-361 1 5 34.60P04.001 EMI HDD carrier HT -361 1 6 47.
62 Chapter 6 FRU List Component QTY Part Name Description Acer Part Number Board Front I/O board 1 FRONT I/O BOARD S15I ASPIRE FRONT I/O BD DIP 55.R3601.002 Backplane board 1 BACKPLANE BOARD S 15 I BACKPLANE BOARD DIP 55.R3601.001 Cable Backplane board cable 1 BACKPLANE BOARD CABLE C.
Chapter 6 63 Front I/O bracket FRONT I/O BOARD BRACKET ASSY BRKT AS FRONT I/O HT -361 33.R3601.001 HDD carrier HDD CARRIER ASSY HDD CARRIER HT -361 42.
64 Chapter 6 Memory 1 MEMORY UNIFOSA UNB-DIMM DDRII 800 1GB GU341G0ALEPR6B2C6CE LF DIMM 1G GU341 G0ALE PR6B2C6 CE KN.51203.034 1 MEMORY UNIFOSA UNB-DIMM DDRII 800MHZ 1GB GU341G0ALEPR6B2C6CE LF DIMM 1G GU341 G0ALE PR6B2C6 CE KN.1GB0H.009 Power supply 1 PSU DEL T A GPS-200AB B 200W 100-240V S1 SPS 200W 1U DEL T A GPS-200AB B PY .
Appendix A 65 This section provides technica l specifications for the system. Processor System Board Major Ch ips Item Specification T ype Onboard Intel Atom series Model number D410 D510 Core 1 2 Threads 2 4 Clock speed (GHz) 1.
66 Appendix A System Memory System BIOS PCI Interface Network Interface SA T A Interface Item Specification Memory type DDR2-800 unbuffered DIMM Organization Unbuffered, non-ECC Pin count 240 DIMM soc.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Aspire Digital H342 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Aspire Digital H342 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Aspire Digital H342 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Aspire Digital H342 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Aspire Digital H342, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Aspire Digital H342.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Aspire Digital H342. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Aspire Digital H342 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
