Manuale d’uso / di manutenzione del prodotto LC1400 del fabbricante NEC
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Using Your NEC Versa 1 E XPRESS5800 LC 1400 S ERIES User's Guide.
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD”) and/or its licensors.
Contents iii Contents 1 System Overview Overview .............................................................................................................................. 1-2 System Chassis ........................................................
iv Contents 3 Configuring Your System Configuring Your System ...................................................................................................... 3-2 BIOS Setup Utility ...............................................................
Contents v Replacing the SECC2 Version ......................................................................... 4-13 DIMMs ...................................................................................................................... 4-15 Memory DIMM Configurations .
vi Contents A System Cabling System Cabling ..................................................................................................................... A-2 Before You Begin ....................................................................
Contents vii D System Status Hardware Support Information System Status Hardware Support Information ..................................................
Using This Guide vii Using This Guide The LC1400 User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading.
viii Using This Guide Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. CAUTION Cautions indicate situations that can damage the system hardware or software.
Using This Guide ix Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E XPRESS B UILDER or as paper copy shipped with your server. n System Release Notes Release Notes provide you with the latest information about your system.
x Using This Guide Safety Notices n Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. n Warning: Lithium batteries can be dangerous.
Using This Guide xi Safety Notices for Users Outside of the U.S.A. and Canada n PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports.
xii Using This Guide Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces.
1 System Overview n Overview n System Chassis n Power Supply n Peripheral Bays n SAF-TE (SCSI Accessed Fault Tolerant Enclosure) Board n System Board Features n System Security.
1-2 System Overview Overview This server is a modular, single high-performance processor server based on the Intel Pentium® II chip set. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
System Overview 1-3 This server system is designed for minimum downtime. To this end, the server includes or has the options to include the following: n Optional power system redundancy; in a system configured with two power supplies, the system will continue to operate with a single power supply failure.
1-4 System Overview As application requirements increase, you can expand your server with additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives and hard disk drives. Your server features the following major components: n Single high-performance Pentium II processor.
System Overview 1-5 n Mechanical: Keylock at the front of the chassis and two metal padlocks loops (one at the back of each side panel). Three intrusion sensor switches for the front, left and right side of the chassis.
1-6 System Overview System Chassis (Right Side View) A. CD-ROM drive B. Removable media bay C. 1.44 MB 3.5"diskette drive D. SAF-T-E board E. SCSI disk drive bays (7) F. SCSI backplane board G. Fans, behind SCSI disk drive bays (2 standard plus 1 optional) H.
System Overview 1-7 Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration.
1-8 System Overview System Board Features The system board offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components.
System Overview 1-9 Pentium II Processor The system board includes a Pentium II processor that includes the processor core with an integrated 16 KB primary (L1) cache and a secondary (L2) cache. The processor implements the MMX ™ technology and the processor’s numeric coprocessor significantly increases the speed of floating-point operations.
1-10 System Overview I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and ISA connectors. The system board has two full-length ISA bus connectors.
System Overview 1-11 Real-Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the real- time clock.
1-12 System Overview SCSI Controller The system board includes a Symbios Logic SYM53C875 embedded single channel PCI SCSI controller. The controller is capable of operations using either 8- or 16-bit SCSI providing 10 MB/s ( Fast-10) or 20 MB/s (Fast-20) throughput, or 20 MB/s (Ultra) or 40 MB/s (Ultra-wide) throughput.
System Overview 1-13 Peripheral Controller The advanced integrated peripheral controller supports two serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port.
1-14 System Overview System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches.
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2 Setting Up the System n Overview n Selecting a Site n Unpacking the System n Rack-Mount Subsystem Assembly n Getting Familiar with the System n Making Connections n Setting the Line Voltage n Connec.
2-2 Setting Up the System Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit.
Setting Up the System 2-3 Unpacking the System WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
2-4 Setting Up the System Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server unit into a standard IAE 19 inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines.
Setting Up the System 2-5 Assembly This section describes how to assemble your rack-mount server unit into a standard IAE 19 inch rack cabinet. CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet.
2-6 Setting Up the System Assembling the Support Brackets in the Rack Cabinet A. Rear vertical mounting rail B. Front vertical mounting rail C Four caged nuts D Two support brackets E Eight self-tappi.
Setting Up the System 2-7 4. Lift the rack-mount server unit (C) onto the two support brackets and slide it toward the rear of the rack cabinet. WARNING It is strongly recommended that two people are present when lifting and assembling the rack-mount server unit into a rack cabinet.
2-8 Setting Up the System Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc.
Setting Up the System 2-9 Front View with Front Door Opened Refer to the following figure and open the front door of the cabinet as follows (tower-based system only).
2-10 Setting Up the System This figure shows the location of the front system controls and indicators. Front System Features and Controls A. Activity light, CD-ROM reader When lit, CD-ROM reader is in use. B. Load/eject button, CD-ROM reader Press to load CD and eject CD.
Setting Up the System 2-11 Rear View This figure shows the location of the following rear system features and controls. Rear Features and Controls A. Keyboard PS/2-compatible 6-pin mini-DIN connector. B. Mouse PS/2-compatible 6-pin mini-DIN connector.
2-12 Setting Up the System Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs, the Disk Drive Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a description of each LED indicator.
Setting Up the System 2-13 Note: The Disk Drive Status Indicator LEDs are active only when a RAID board is installed. Front Disk Drive Status Indicator LEDs LED Status Description Response Disk Drive .
2-14 Setting Up the System Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Setup Utility (SSU).
Setting Up the System 2-15 Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America; it is set to 230Vac for systems shipped in Europe.
2-16 Setting Up the System Setting the Line Voltage A. Voltage selector switch set to 115 VAC B. Voltage selector switch set to 230 VAC.
Setting Up the System 2-17 Connecting the Power Cord(s) Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5- 15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.
2-18 Setting Up the System Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices.
3 Configuring Your System n Configuring Your System n BIOS Setup Utility n Symbios Configuration Utility n Optional RAID Controllers n Configuring System Board Jumpers.
3-2 Configuring Your System Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility.
Configuring Your System 3-3 BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the SSU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run.
3-4 Configuring Your System Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change.
Configuring Your System 3-5 Main Menu Feature Choices Description Your Setting System Time HH:MM:SS Sets the system time. System Date MM/DD/YYYY Sets the system date. Legacy Diskette A: Disabled 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Selects the diskette type.
3-6 Configuring Your System Primary/Secondary IDE Master and Slave Submenu Feature Choices Description Your Setting Type Auto None CD-ROM User Auto allows the system to attempt auto- detection of the drive type. None informs the system to ignore this drive.
Configuring Your System 3-7 Keyboard Submenu Feature Choices Description Your Setting NumLock Auto On Off Selects power-on state for Num Lock. Key Click Disabled Enabled Enables or disables key click. Keyboard auto-repeat rate 30/sec 26.7/sec 21.8/sec 18.
3-8 Configuring Your System PCI Configuration Submenus This submenu should only be changed by qualified technical personnel. CAUTION Leave PCI Configuration Submenu at factory-default settings. This submenu should only be changed by a technically qualified person.
Configuring Your System 3-9 Integrated Peripheral Configuration Submenu Feature Choices Description Your Setting COM 1: (Serial Port A) Disabled Enabled Auto OS Controlled Auto forces BIOS to configure the port. OS Controlled forces OS to configure the port.
3-10 Configuring Your System Advanced Chipset Control Feature Choices Description Your Setting Graphics Aperture 4Mb 8Mb 16Mb 32Mb 64Mb 128Mb 256Mb Selects the Graphics Aperture size for the AGP video device. Some operating systems require this value to be less than 256MB.
Configuring Your System 3-11 Security menu (Continued) Feature Choices Description Your Setting Set Supervisor Password Press ENTER When the <Enter> key is pressed, the user is prompted for a password; press ESC key to abort.
3-12 Configuring Your System Server Menu Feature Choices Description Your Setting System Management Press ENTER Refer to “System Management Submenu.” Console Redirection Press ENTER Refer to “Console Redirection Submenu.” Processor Retest Yes No Select Yes to have BIOS clear all processor status and retest the processor(s) on bootup.
Configuring Your System 3-13 System Management Submenu Feature Choices Description Your Setting Sever Management Info Press ENTER Refer to “System Management Info Submenu.” System Event Logging Disabled Enabled When enabled, system events will be logged by BIOS and BMC.
3-14 Configuring Your System Server Management Information Submenu Items on this menu can not be modified by the user. If items require changes, consult your system administrator.
Configuring Your System 3-15 Boot Menu Feature Choices Description Your Setting Floppy Check Disabled Enabled If Enabled, system verifies diskette type on boot .. Disabled results in a faster boot. Boot Device Priority Press ENTER . Refer to “Boot Device Priority Submenu.
3-16 Configuring Your System Hard Drive Submenu For options on this menu, use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Hard Drive Submenu Option Description 1.
Configuring Your System 3-17 Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
3-18 Configuring Your System Symbios Configuration Utility The Symbios Configuration Utility detects the two SCSI host adapters located on the system board. Use the utility to: n Change adapter and SCSI device default values n Check and/or change SCSI device settings that may conflict with those of other devices in the server.
Configuring Your System 3-19 The following keys are active for all SCSI Configuration screens: Key Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option.
3-20 Configuring Your System To change device configuration parameters, perform the following steps: 1. At the SCSI Configuration Utility Main Menu, select the adapter which connects to the SCSI device you are reconfiguring.
Configuring Your System 3-21 SYM53C875 Adapter 2 – SCSI Removable Media Devices Description Recommended Setting or Display Only Your Configuration Device Selections Press ENTER for menu.
3-22 Configuring Your System Optional RAID Controllers Factory Installed Controllers The RAID options available for your system are the dual channel Mylex AcceleRAID ™ 150 ( SecuRAID 110) and Mylex AcceleRAID ™ 250 ( SecuRAID 210) Controller boards, which gives your system the added security of fault tolerance.
Configuring Your System 3-23 Add-on Controller If you are adding a RAID controller to an existing system, the AcceleRAID ™ 150 or AcceleRAID ™ 250 BIOS Configuration Utility allows you to configure disk arrays and logical drives in your system.
3-24 Configuring Your System Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation.
Configuring Your System 3-25 System Board Jumper Summary Jumper Block Pins (default in bold) What it does at system reset A. 9-10, Protect BMC boot block is write protected. BMC Boot Block Write Protect 10-11, Erase BMC boot block is erasable and programmable.
3-26 Configuring Your System Moving System Board Jumpers CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
Configuring Your System 3-27 Resetting the CMOS NVRAM Use the clear CMOS memory procedures, which includes the reset CMOS NVRAM process, under "Enable F2 Prompt by Changing a Jumper and Using SSU" in Chapter 5. Clearing and Changing the Passwords To clear and change the passwords: 1.
3-28 Configuring Your System BMC Forced Update Mode This procedure should only be performed by qualified technical personnel. CAUTION Leave BMC Forced Update Mode jumper at factory- default setting: Setting this jumper incorrectly will prevent the system from booting.
4 Upgrading Your System n General Information n Static Precautions n Preparing Your System for Upgrade n Equipment Log n Opening the Front Door n Removing a Side Panel n Installing a Side Panel n Modi.
4-2 Upgrading Your System General Information WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet.
Upgrading Your System 4-3 Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: n Phillips screwdriver (#1 bit and #2 bit) n Flat-head screwdriv.
4-4 Upgrading Your System Removing a Side Panel To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices or a second power supply.
Upgrading Your System 4-5 Removing a System Side Panel Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected.
4-6 Upgrading Your System Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: n Replacing the real-time clock battery n Replacing the Pentium II processor n Installing or removing DIMMs.
Upgrading Your System 4-7 A B C Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the plastic tab on the San-in plastic retainer (A in figure).
4-8 Upgrading Your System Replacing the Pentium II Processor This subsection provides the procedure for upgrading the Pentium II Processor in your system.
Upgrading Your System 4-9 Replacing the SECC Version 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Press the processor latches toward the center of the SEC cartridge to free them from the retention module, Item A in Figure "Removing a Processor" below.
4-10 Upgrading Your System 7. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 8. Position the thermal pad on top of the new processor so that the holes in the thermal pad line up with the holes in the processor.
Upgrading Your System 4-11 Replacing the SEPP Version 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Pull the processor latches, Item A in Figure "Removing a Processor" below, out away from the edges of the SEPP to free them from the Universal Retention Module (URM).
4-12 Upgrading Your System 7. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad.
Upgrading Your System 4-13 Replacing the SECC2 Version 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Pull the processor latches, Item A in Figure "Removing a Processor" below, out away from the edges of the SEC cartridge to free them from the Universal Retention Module (URM).
4-14 Upgrading Your System 7. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad.
Upgrading Your System 4-15 DIMMs The system board contains three DIMM sockets labeled 1 through 3. Each socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of memory. When all three sockets are populated, the system board supports a maximum of 768 MB of memory with 256MB DIMMs.
4-16 Upgrading Your System Memory DIMM Configurations This table lists the distribution of DIMMs for specific memory configurations. System Memory Configurations Capacity per DIMM slot (MB) any DIMM s.
Upgrading Your System 4-17 Installing DIMMs 1. Power off the system and remove the left side panel as described earlier in this chapter. CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package.
4-18 Upgrading Your System Removing DIMMs CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and remove the left side panel as described earlier in this chapter.
Upgrading Your System 4-19 Option Boards T his section describes how to install and remove ISA and PCI option boards. The system board has two ISA bus expansion slots and four PCI bus expansion slots. One of the ISA connectors shares a chassis expansion slot with a PCI connector.
4-20 Upgrading Your System Installing an Option Board 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out.
Upgrading Your System 4-21 3. Remove and save the expansion slot cover by sliding it straight back and out of the slot. Removing the Expansion Slot Cover CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges.
4-22 Upgrading Your System 8. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating hole in the expansion slot .
Upgrading Your System 4-23 Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel as described earlier in this chapter.
4-24 Upgrading Your System Hard Disk Drives Your system supports a variety of SCSI hard disk drives. The SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Contact your sales representative or dealer for a list of approved devices.
Upgrading Your System 4-25 Installing or Swapping a Hard Disk Drive in a Hot-swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the seven hot-swap SCSI disk drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.
4-26 Upgrading Your System Installing or Swapping a Hard Disk Drive 1. Open the front door as described earlier in this chapter. 2. If installing a hard disk drive in a disk carrier for the first time, perform the following procedures: n Pull the handle out of the disk carrier's front panel and remove the front panel.
Upgrading Your System 4-27 3. If swapping a hard disk drive, remove its carrier from the SCSI hard disk drive bay and perform the following procedures: CAUTION Depending on the drive fault, the drive may be still spinning when you remove it. Follow the next steps exactly when removing drives.
4-28 Upgrading Your System 8. Install the drive carrier with drive into the bay as follows: n Close the drive carrier handle. n Align the drive carrier with the bay guide rails. n Slide the drive carrier into the bay until it docks with the SCSI backplane connector.
Upgrading Your System 4-29 Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, C, D, and E. An IDE CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay C.
4-30 Upgrading Your System If you are adding or removing a SCSI removable media device, consider the following: n The optional SCSI tape drive address assignment is 2. n The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling.
Upgrading Your System 4-31 Removing the Front System Bezel 4. Remove the EMI metal shield covering the bay where you are installing a media device as shown below. The metal shield is released by pulling on the tabs at the top and bottom of the metal shield.
4-32 Upgrading Your System 5. Remove the filler panel from the system bezel corresponding to the bay where you are installing a media device as shown below. The filler panel is released by pressing on the plastic snap tabs located on the back of the system bezel.
Upgrading Your System 4-33 Attaching the Device Side Rails 9. Install the media device into the bay as follows: n Move any cables in the bay out of the way. n Align the rails on the media device with the supports in the bay. n Slide the device into the bay until it locks in place.
4-34 Upgrading Your System 10. Connect the interface and power cables to the device as follows (see Figure above): n If you are installing a 5 1/4-inch tape drive or other IDE device, align and connect the drive signal cable and the system power cable to their connectors.
Upgrading Your System 4-35 Removing a 5.25-Inch Device 1. Power off the system, unplug the system power cords, and remove the appropriate side panel depending upon the bay you are removing the media device from and as described earlier in this chapter.
4-36 Upgrading Your System 5. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. Removing a Removable Media Device 6. Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay (see Figure above).
5 Problem Solving n Problem Solving n Static Precautions n Troubleshooting Checklists n Additional Troubleshooting Procedures n Specific Problems and Corrective Actions n Problems with the Network n P.
5-2 Problem Solving Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems.
Problem Solving 5-3 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly.
5-4 Problem Solving Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly.
Problem Solving 5-5 After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems.
5-6 Problem Solving Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Use the following troubleshooting procedures to help you identify a problem.
Problem Solving 5-7 Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
5-8 Problem Solving POST Keys and Errors Action/Message Description If POST Beeps Before Video Appears Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter.
Problem Solving 5-9 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: n Power LED does not light n No beep or incorrect beep patter.
5-10 Problem Solving Incorrect or No Beep Code Check the following: n Is the speaker enabled? n Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance.
Problem Solving 5-11 Characters are Distorted or Incorrect Check the following: n Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display.
5-12 Problem Solving CD-ROM Drive Activity Light Does Not Light Check the following: n Is the power and signal cable to the CD-ROM drive properly installed? n Are all relevant switches and jumpers on .
Problem Solving 5-13 Enable F2 Prompt by Using SSU 1. Insert your SSU diskette in the diskette drive. This is the diskette that is created by copying the SSU software from E XPRESS B UILDER CD-ROM that comes with the system. 2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch.
5-14 Problem Solving Enable F2 Prompt by Changing a Jumper and Using SSU If you do not have an SSU diskette or CD available, you can clear CMOS memory to enable the F2 prompt. This means you must change a jumper on the system board, run the SSU, save your changes, and change the jumper back to the default setting.
Problem Solving 5-15 Problems with the Network The server hangs when the drivers are loaded: n Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails: n Make sure the network cable is securely attached.
5-16 Problem Solving PNP Installation Tips Some common PCI tips are listed here. n Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Use the SSU to keep track of ISA adapter resources.
Problem Solving 5-17 BIOS Messages Message Description nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error or Diskette drive B error Diskette Drive is present but fails the BIOS POST diskette tests.
5-18 Problem Solving BIOS Messages (Continued) Message Description Parity Check 1 nnnn * or Parity Check 2 nnnn * A parity error was found in the system bus (Parity Check 1) or the I/O bus (Parity Check 2). BIOS attempts to locate and display the address on the screen.
Problem Solving 5-19 BIOS Messages (Continued) Message Description System timer error* The timer test failed. Requires repair of the system board. UMB upper limit segment address: nnnn Displays the ad.
5-20 Problem Solving POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. The “POST Error Codes and Messages” table is a list of the error codes and messages written at the start of each POST test.
Problem Solving 5-21 Post Error Codes and messages (Continued) Code Error Message 0405 Expansion ROM not initialized 0406 Warning: IRQ not configured 0504 Resource Conflict 0505 Expansion ROM not init.
5-22 Problem Solving.
A System Cabling n System Cabling n Before You Begin n Static Precautions n Standard Configuration n RAID Configuration.
A-2 System Cabling System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: n Standard Configuration n RAID Configuration. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
System Cabling A-3 Standard Configuration Your system is cabled using a dual channel on-board IDE Controller and an on-board Symbios Logic SYM53C875 SCSI Controller. The on-board IDE controller supports the internally mounted CD-ROM as its first (master) device and an optional IDE device as its second (slave) device.
A-4 System Cabling B D E F G K O I M J N H L P Q A C A. Seven SCSI disk drive bays J. IDE slave device B. SCSI hard disk drives K. Secondary IDE cable (cable not supplied) C. SCSI backplane L. Secondary IDE connector D. Wide SCSI interface cable M. IDE master device (CD-ROM) E.
System Cabling A-5 Standard System Cable Routing A—Wide SCSI cable (68 pins) B—IDE cable (40 pins).
A-6 System Cabling RAID Configuration The RAID options available for your system are the Mylex AcceleRAID ™ 150 and the Mylex AcceleRAID 250 Controller boards, which gives your system the added security of fault tolerance.
System Cabling A-7 B D E F G K O I M J N H L P R A C Q A. Seven SCSI disk drive bays J. IDE slave device B. SCSI hard disk drives K. Secondary IDE cable (cable not supplied) C. SCSI backplane L. Secondary IDE connector D. Wide SCSI interface cable M. IDE master device (CD-ROM) E.
A-8 System Cabling RAID System Cable Routing A—Wide SCSI cable (68 pins) B— IDE cable (40 pins) AcceleRAID Jumper JP10.
B System Setup Utility n System Setup Utility (SSU) n Creating SSU Diskettes n Running the SSU n Exiting the SSU.
B-2 System Setup Utility System Setup Utility (SSU) The System Setup Utility (SSU) is a DOS-based utility that supports extended system configuration operations for onboard resources and add-in boards. It also allows you to view the system event log and to set system boot and security options.
System Setup Utility B-3 Creating SSU Diskettes SSU may be run directly from the E XPRESS B UILDER CD-ROM or from DOS- bootable diskettes. Before you can run the SSU from diskettes, you must copy the SSU from the E XPRESS B UILDER CD-ROM to a diskette.
B-4 System Setup Utility Running the SSU 1. Turn on your video monitor and your system. 2. There are two ways to start the SSU: n After creating an SSU diskette from the CD: Insert the SSU diskette in drive A, and reboot your server from the diskette.
System Setup Utility B-5 Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF sets these preferences and saves them in the AF.
B-6 System Setup Utility Launching a Task It is possible to have many tasks open at the same time, although some tasks may require complete control to avoid possible conflicts. The tasks achieve complete control by keeping the task as the center of o p eration until the user closes the task window.
System Setup Utility B-7 Resource Configuration Add-in (RCA) Window The RCA provides three major functions: n Creates representations of devices that cannot be di s covered by the system (ISA cards) n Modifies the contents of the system by adding and removing devices n Modifies the resources used by devices.
B-8 System Setup Utility RCA Window Defining an ISA Card An ISA card usually comes with a vendor-created .CFG file that specifies the resources the card requires to function properly. If the .CFG file is unavailable, you must manually create it or define the card through the SSU.
System Setup Utility B-9 Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards. This alerts you to any possible problems with that particular card in the current configuration.
B-10 System Setup Utility Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems, applications, and drivers. It may also be necessary to modify resources to resolve a conflict. To modify the resources associated with a device: 1.
System Setup Utility B-11 Recommended Resource Settings The following table shows the recommended RCA system board settings for a sample system and provides a place for you to record any changes you make to the settings.
B-12 System Setup Utility System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window. This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs.
System Setup Utility B-13 Multiboot Add-in (MBA) Window The MBA lets you set the system boot priority. The boot priority is the order the BIOS uses to boot the operating system from various devices in your system. To set the boot priority of your system: 1.
B-14 System Setup Utility System Event Log (SEL) Window The SEL displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event.
System Setup Utility B-15 Exiting the SSU Exiting the SSU causes all windows to close. 1. Exit the SSU by opening the menu bar item F ile in the SSU Main window.
B-16 System Setup Utility.
C Emergenc y Management Port n Emergency Management Port n How the EMP Works n EMP Requirements and Configurations n Setting Up the Server for the EMP n Main EMP Window n Phonebook n Management Plug-i.
C-2 Emergency Management Port Console Emergency Management Port The Emergency Management Port (EMP) allows remote server management via a modem or direct connection. The COM2 port on your server provides an interface to Console Manager software located in a second system.
Emergency Management Port Console C-3 How the EMP Works The EMP shares use of the COM 2 port with your system. When the EMP has control of the port, the port operates in command state. When the system has control of it, the port operates in redirect state.
C-4 Emergency Management Port Console Console in Redirect State The above figure shows the EMP window in redirect state with the terminal window. The text that appears on the server monitor displays in the redirect window.
Emergency Management Port Console C-5 EMP Access Modes (Server not Configured for Console Redirect) Mode Server is powered off During POST After OS boots Disabled Redirect window appears, but is blank.
C-6 Emergency Management Port Console Setting Up the Server for the EMP To use the EMP, you must configure the server's BIOS with specific settings. These settings take place in two submenus of the BIOS Server menu, the System Management Submenu and the Console Redirect Submenu.
Emergency Management Port Console C-7 Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP. COM Port Address : Select 2F8. This is the COM 2 port that must be used by the EMP.
C-8 Emergency Management Port Console Status Bar The status bar displays at the bottom of the current window. It contains the following status information: n SERVER NAME : the name of the server (stored in the Phonebook). n LINE : the type of line connection.
Emergency Management Port Console C-9 Server Control Operations Three server control operations are available from the menu or toolbar of the main EMP window, remote server connection, powering the server on and off, and resetting the server.
C-10 Emergency Management Port Console n Serial Line - must be filled out when the line selection is set to Direct connect (Serial Line). Baud Rate - must be 19200 for EMP to connect properly. COM Port No. - set the COM Port number to which the null modem serial cable is connected.
Emergency Management Port Console C-11 Reset Selecting Reset from the Action menu generates the Reset dialog so that you can remotely reset the server with post-reset options. Reset Dialog Options available in the dialog are: n System Reset - resets the server with the selected post-reset options.
C-12 Emergency Management Port Console Phonebook The EMP provides a support plug-in known as the Phonebook. The Phonebook stores names and numbers of servers in a list that can be updated by adding, modifying or deleting entries.
Emergency Management Port Console C-13 Management Plug-ins SEL Viewer The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text (verbose) form.
C-14 Emergency Management Port Console SEL Viewer Menu Options The following menu options are found on the SEL viewer menu bar: n File Open - you can view SEL data from a previously saved file if it was stored in binary format. Selecting the Open menu item allows you to specify a filename under which the data is found.
Emergency Management Port Console C-15 Sensor Type Codes The Sensor Type Code Table provides information regarding: n The type of sensor generating the SEL entry n The name of the sensor n The microcontroller which initiated the SEL entry n The warning or error which initiated the SEL entry.
C-16 Emergency Management Port Console Sensor Type Codes (continued) Sensor Type and Number in Verbose Sensor Name Generator ID Voltage # 06 5V Standby BMC Voltage # 07 Baseboard SCSI-A Term1 BMC Volt.
Emergency Management Port Console C-17 System Event Logging Format Table Sensor Type and Number in verbose Sensor Type and Number in hex Event Description in hex Event type Event Description System Ev.
C-18 Emergency Management Port Console SDR Viewer Menu Options The following menu options are found on the SDR viewer menu bar: n File Close - closes the SDR viewer. Exit - exits the EMP. n View Display all Records - displays all records from the SDR repository.
Emergency Management Port Console C-19 FRU Viewer Menu Options The following menu options are found on the FRU viewer menu bar: n File Close - closes the FRU viewer. Exit - exits the EMP. n View Display all Records - displays all FRU data, which consists of chassis, board, and product information.
C-20 Emergency Management Port Console.
D System Status Hardware Support Information.
D-2 System Status Hardware Support Information System Status Hardware Support Information This appendix helps you identify and find a system status hardware item indicated by one of several software monitoring components.
Glossary 1 Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory.
2 Glossary BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory.
Glossary 3 CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers.
4 Glossary EMP The Emergency Management Port (EMP) provides an interface to the Console Manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds.
Glossary 5 H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus.
6 Glossary L LAN (Local Area Network) A group of computers linked together within a limited area to exchange information. LCD (Liquid Crystal Display) The type of video display used in portable computers. LED (Light-Emitting Diode) A small electronic device that glows when current flows through it.
Glossary 7 N NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM. O operating system A set of programs that provides the interface between other software programs and the computer.
8 Glossary POST Power-On-Self-Test. R RAM (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM.
Glossary 9 Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system.
10 Glossary.
Equipment Log 1 Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility.
2 Equipment Log Component Manufacturer Name & Model Serial Number (if available) Date Installed Server System Board Processor 1 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 Modem Diskette Drive A Diskette .
Index- 1 A Add-in boards ISA, B-2 PCI, B-2 Administrative password, 1-14 Advanced Menu, configuring in Setup, 3-7 B Battery installing, 4-7 BIOS recovering, 3-27 BMC, 1-13 Boot block write protect def.
Index- 2 network, 5-15 PCI installation tips, 5-16 Processor , 4-8 R Real-time clock running SCU to configure settings, 4-7 S SCI files, B-2 SCU software locking feature, 1-14 Security , 1-14 alarm sw.
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il NEC LC1400 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del NEC LC1400 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso NEC LC1400 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul NEC LC1400 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il NEC LC1400, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del NEC LC1400.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il NEC LC1400. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo NEC LC1400 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
