Manuale d’uso / di manutenzione del prodotto 5800 del fabbricante NEC
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Proprietary Notice and Liabil ity Disclaimer The information disc losed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc.
iii CONTENTS Using This G uide ............................................................................................................... vii T ext Con ventions .....................................................................................
iv Using Y our Server .............................................................................................................. ........ 1-30 Front Bezel ............................................................................................
v Installing an d Setting Device Drivers .....................................................................................4-29 Setup for Problem Resolution............................................................................................
vi Recovery for W indow s 2000/W indows NT Syst em .................................................................. 6-34 Off-L ine Maintenance Utility ..................................................................................................
Using This Guide iii Using This Guide W elcome to the NEC Express5800/120Rb-1 server User ’ s Guid e. This User's Guide provides a quick reference to information about your server system. Its goal is to familiarize y ou with your system and the tasks necess ary for s ystem configuring and up grading.
iv U sing Th is Gu ide Text Conventions This guide uses the following text conventions. IMPOR T A NT : Items that are mandat ory or req uire attentio n w hen using the server NOTE: Notes give i m portant informat ion abo ut the materi al being descr ibed.
Using This Guide v Prohibite d Actions Indicates a general prohibit ed action t hat cann ot be s pecifical ly ide ntified. Do not disas semble, repa ir, or modify the s erver. Otherw ise, an electric shock or fire may be caused. Mandator y Action Unplug the power cord of the se rver.
vi U sing Th is Gu ide Safety Notices ! ! Caution: To reduce the risk of el ectric shock which could cause p ersonal injury, follow all safet y notices. The symbols shown are used in your documentation and on your equipment to indicate safet y hazards.
Using This Guide vii Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: T o ensure the e xtra-low voltage integrity of the equipment, connect only equipment with mains-protected electricall y- compatible cir cuits to the externa l ports.
viii Usin g This Guide Care and Handling Use the followin g guidelines t o properl y handle and care for your s y stem. Protect t he s y stem from extremel y low or high tem peratures . Let the system warm (or c ool) to room temperatur e befor e using it.
Chapter 1 Sys tem Ov ervie w This chapter provides information that you should familiarize y ourself with before using the server . It includes names and functions of the components and features of the server .
1-2 Syst em Overview OVER VIEW Y our serv er is a modular multiprocessing server based on the Intel Pentium® III microprocessors. It is a solid perform er and offers the latest technology .
System Overview 1-3 Front Vie w with Front Bezel Closed The following figure shows the location of the front s ystem features. 1 Front bezel The front bez el is a cover pr otecting an d provi ding secur ity for the front contro ls and de vices in the server.
1-4 Syst em Overview Front Vie w with Front Bezel Removed 1 Thumbscrews (one on each side of the front pa nel) The thumb screw s secure t he serv er to the r ack. 2 Handles (one o n each si de of the front panel) The handles are used to grasp the server unit w hen sliding it in and out of the rack.
System Overview 1-5 Rear V ie w 1 USB connector Connect a device co mpliant USB interfa ce to th is con nector . ( W indows N T 4.0 requ ires a compliant dr iver .) 2 Low-profile PCI board extensi on slot Mount a low -profile PCI board i nto this sl ot.
1-6 Syst em Overview 1 1 ST A TUS lamp (green/amber) (on the real panel) This lamp i ndicates the server statu s. The l amp is gre en color during normal o peration . The lamp turns a m ber co lor or fla shes w hen the s erver ent ers an a bnormal state.
System Overview 1-7 Internal Vi ew 1 CD-ROM drive 2 Disk bay s (Each number f ollow ing the bold-f aced number indi cates t he placem ent order o f the di sk drives.
1-8 Syst em Overview Syst em Board 1 ICMB connector 2 PCI riser card connector (Low-profile boards only . 66 M Hz/64-bit) 3 DIMM sock ets (for inter leave m emory ) (Starting from th e top of t he soc kets that ar e shown above, the socket s are seq uentia lly numbered #3B, #2B, #1B, # 3A, #2A, an d #1A.
System Overview 1-9 ST A TUS I NDICA TORS This section describes the server status indicators. POWER Lamp ( ) The POWER lamp is lit (green) while the server pow er is on. It is of f when no power is being supplied to the serve r . NOTE: This server does not support power saving mode.
1-10 System Overview ST A TUS lamp indication Description A ction On (green) The server i s operati ng normally . – Flashing (green) • The server i s operati ng with the memory or CP U in degr aded state. • A 1-bit memory error occurs frequently.
System Overview 1-1 1 DISK A CCESS Lamp ( ) The DISK ACCESS lamp indicates the status of the hard disk mounted in the 3.5-inch device bay . The lamp turns gree n each time acce ss is made to the hard disk. When the DI SK ACCESS lamp turns amber c olor, it indicate s that a hard disk f ailure has occurred.
1-12 System Overview Hard Disk Lamp The disk lamp mounted in the 3.5-inch device bay indicates the following status: ! Flashing ( green) Lamp indicates that the hard disk is being accessed. ! Lit (a mber) Lamp indicates a failure of a hard disk mounted in a disk arra y configuration.
System Overview 1-13 IMPO RTANT: If the server is turned of f du ring rebuild processing, the processing is stopped. Restart the server , mount the new hard disk in hot swap mode, and then perform rebuild processing again. Wh en using the auto-rebuild function observe the following: ! Do not turn the power off.
1-14 System Overview ST A NDA RD F EA TURES High performance Expandability ! Intel Pentiu m III Processor (1GHz/1.26GH z-S) ! High-speed 100BASE-TX /10BASE-T interface (100M bps/10Mbps supported) ! High-speed disk access (Ultra160 SCSI x 2) ! High-speed memory a ccess (133MH z, ECC, registered, PC/13 3 complia nt, 72- bit, 68-pin, 3.
System Overview 1-15 Power Supply The power suppl y is rated for 250 watts of power . The power subs y stem supports the remote management f eatures, including remote enable that permits power to be activated fr om a variety of sources. Peripheral Bay s Y our serv er supports a variet y of standard PC A T-compatible peripheral devices.
1-16 System Overview SAF-TE LOGIC NOTE: SAF-TE Logic is in systems that include the hot-swap SCSI disk drive cage. SAF-TE Logic is not available in s y stems that include the standard SCSI disk drive cage.
System Overview 1-17 PCI Riser Slot s The server board has two PC I riser slots, each capable of supporting 64-bit/66-MHz PCI riser cards. PC I features: ! Bus speed up to 66 MHz ! 32 bit memory addressing ! 5 V/3.
1-18 System Overview Network Controller NOTE: T o ensure EMC product regulation compliance, the s ystem must be used with a shielded LAN cable. The server board uses two Intel ® 82550PM Fast Ethernet Controllers and supports two 10Base- T/100Base-TX network subsystems.
System Overview 1-19 Network T eaming Features NOTE: Using both on-board NICs in a team does not allow the use of NIC 1 for server management access. T o support both network teaming features and server man agement features, a third NIC must be added and teamed to N IC 2.
1-20 System Overview Preferred Primary Adapter W ith multiple adapter s installed, y ou can specify one as the Preferre d Primary adapter . For example if y ou have a server with a PRO/1000 server adapter as the prima ry adapter and a PRO/100+ adapter as the second ary , you could configure the PRO/1000 server adapter to be the preferred primar y .
System Overview 1-21 Keyboard and Mouse The keyboard a nd mouse controller is PS/2-c ompatible. The se rver may be locked automatic ally if there is no key board or mouse activity fo r a predef ined length of time.
1-22 System Overview System Board Management Controller (BMC) Server management is concentrated in the S ystem Board Management Controller (BMC). The BMC and associated circuitry are power ed from a 5Vdc standb y voltage, which remains active when s y st em power is switched off, but the ac power source is still on and connect ed.
System Overview 1-23 DEGRADA TI ON FE A TURE The degradation feature automaticall y isolates a failed DIMM or processor to assure continuous operation of the server when the POST (Powe r On Self-T est, self-diagnosis pro gram after power on) detects such a DIMM or processo r .
1-24 System Overview SYSTEM SECURITY T o help prevent un authorized ent ry or use of the s ystem, the s ystem includes a full l ockable front bezel and Server Management software that monitors the front bez el intrusion switch.
System Overview 1-25 Using Passwords Y ou can set either the user password, the supervisor password, or both passwo rds. If only the user password is set, you: ! Must enter the user password to enter B IOS Setup. ! Must enter the user password to boot the server if Passwo rd on Boot is enabled in either the BIOS Setup.
1-26 System Overview Summary of Soft ware Security Features The table below lists the software securit y features and describes what protec tion each offers. In general, to enable or set the features listed her e, you must run the BIOS Setup and go to the Security Subsystem Group, menu.
System Overview 1-27 Feature Description Control access to the system other than BIOS Setup: set user pas sword T o contro l acces s to usi ng the sy stem, set a user pa ssword and enabl e it through Setup.
1-28 System Overview EXPRESSBUILDER The CD-ROM that come s with the server contains a setup utility ca lled "EXPRESSBUIL DER." When you first install the server or append f eatures to the server , use the E XPRESSBUILDER to set up your server .
System Overview 1-29 ESMPRO ESMPRO is server management software that runs on the OS. ESMPRO includes the ESMPRO Manage r for the server monitoring terminal and the ESMPRO Agen t for the serv er . NOTE: For details of the ESMPRO major functions (i.e., system configuration and setups) see the ESMPRO User's Guide on the ESMPRO CD.
1-30 System Overview USING YOUR SER VER This section describes basic operations of the serv er, including how to use devices such as the floppy disk drive and the CD-ROM drive. Front Bezel Remove the front bezel to power on/off the server , to access the flopp y disk drive and CD-ROM drive, and to install/remove hard disks to the 3.
System Overview 1-31 3. Slide the front be zel a little to the left to re move the tab from the frame and the n remove the front be zel from the server . T o install the front bezel, latch the tab at the left side of the f ront bezel on the server frame.
1-32 System Overview POWER Switch Use the POWER switch to turn the server on and off. Power O n Press the POWER switch on the front of the computer chassis.
System Overview 1-33 POST POST (Power On Self-T est) is the serve r's self-diagnostic program stored in the s ystem memory . When you power on the serv er , the s ystem automatical ly runs POST to check t he sy s t em bo ard, ECC memory module, CPU module, keyboard, and mouse.
1-34 System Overview POST Execution Flow The following describes the progress of POST in the chronological order . IMPOR T A NT : ! Do not make key entries or perform mouse operations while POST is in progress. ! Some system configurations may display the message "Press Any Key" to prompt a key entry .
System Overview 1-35 4. POST then detec ts the internal SCSI controller and display the massage prompting you to launch the SCSI device utility . ( Ignore the message. POST will automatically continue a few seconds later .) Press <Ctrl> <A> for SCSISele ct(TM ) Utility! T o launch the SCSI device utility , press Ctr l and A .
1-36 System Overview POST Error Messages When POST detects an error , it displays an error message on the displa y unit screen. See Chapter 6 for POST error codes. IMPOR T A NT : Note the messages displayed befo re consulting with your service represent ative.
System Overview 1-37 Identification of Se rv ers ~ UID S witch ~ An "UID (unit ID) lamp" is provided on the front panel and rear p anel. If more than one serv er is mounted in a single rack, the lamp identifies the server you are going to maintain.
1-38 System Overview Floppy Disk Driv e The server is provided with the 3.5-inch flopp y disk drive. The server supports the following 3.5-inch flopp y disks: ! 2HD floppy disk (double-sided high-densit y track type) Stores data of 1.44MB. ! 2DD floppy disk (double-sided double-densit y track type) Store data of 720KB.
System Overview 1-39 NOTE: Use of the floppy disk The floppy disk is an important data storage media with delicate structure and requires care. Keep the following inform ation in mind when using it: ! Insert the floppy disk into the floppy disk drive carefully as far as it goes .
1-40 System Overview CD-ROM Drive The server has a CD-ROM drive that allows it to read data f rom a CD (read-onl y compact disk). The CD-ROM holds more data and operates f aster a floppy disk. CAUTION Observe the follow ing instructio ns to use the serv er safe ly.
System Overview 1-41 5. As shown in the figure below , hold the tra y with one hand and press the CD with fingers of the hand to make the hole of the CD fit directl y over the rotor in the cent er of the tra y . 6. Push the front of the tray ca refully to retract it into the dr ive.
1-42 System Overview After removing the CD, retract the tray into the dr ive. When you fail to eject the CD-ROM tray with the Eject button, follow the procedure b elow . 1. Press the server POWER switch to power off the server . (The POWER/SLEEP lamp goes o ff.
System Overview 1-43 NOTE: WHEN Usi ng the CD ! Do not drop the CD. ! Do not place an ything on the CD or bend the C D. ! Do not attach any label onto the CD. ! Do not touch the signal side (nothing is printed on this side) with your hand. ! Place the CD wit h its printed side upward and gentl y put it on the tray .
1-44 System Overview (This page is intentio nally left blank.).
Chapter 2 Setting Up Y our System This chapter describes how to set up your server s ystem..
2-2 Setting Up Y our System SETUP FLOW Follow the flowchart be low to set up the server . Selecting the ser ver site Select a suit able site for the s erver . Unpacking the sy stem Unpack th e server and acce ssorie s from the sh ipping container . Assembling th e rack-mount sy stem Assemble th e 19-inch rack assembly and in stall t he server .
Setting Up Y our System 2-3 SELECTING A SITE Installation Y our serv er unit should be mounted in a standard EIA 19-inch ra ck cabinet. Rack Inst allation Refer to the documentation attach ed to the rack or contact your service representative for rac k installation of the se rver unit.
2-4 Setting Up Y our System Before you beg i n the rack installation re view the following gu idelines. Do Not: ! Locate a rack in a narrow spa ce that would inhibit devices from being pulled out from the rack complet ely. ! Locate the rack on a floor that c annot bear the total weight of the rack and devices mounted in the rack.
Setting Up Y our System 2-5 UNP ACKING THE SYSTE M When you receive y our system, inspect the shipping containers prior to unpac king. If the shipping boxes are damaged, note the dama ge, and if possible, photograph it for refere nce. After removin g the contents of the containers, keep the c artons and the packin g materials.
2-6 Setting Up Y our System A SSEM BLING THE RA CK-M OUNT SYSTEM This subsection provides the instructions for mounting the rack-mount server unit into a standard EIA 19-inch rack cabinet. This subsection also describes the removal procedur es for the rack mount serve r unit from the 19- inch rack cabi net.
Setting Up Y our System 2-7 Restricted A ccess Locat ion The server can be installed in a Restricted Acc ess L ocation and mounted above non -combustible materia l. ESD Precaution Electrostatic discharge (ESD) can damage disk drives, option boards, and other components.
2-8 Setting Up Y our System Installation Procedure for NEC Rac k or V endor’s Ra ck Insta llation This server can be installed in either the NEC rack or a vendor's rack.
Setting Up Y our System 2-9 Installing the Caged Nuts 1. Install two caged nuts on the front of the rack for ea ch of the right and left sides and also two caged nuts on the rear of the rack fo r each of the right and left sides. Accordingl y , eight scr ews are insta lled in total.
2-10 Setting Up Y our System 4. If using the cable arm shipped with your system, install three caged nuts on the right frame at the rear of the rack. An additional caged nut is provided with the ca ble arm shipped with your system. Installing t he Rail A ssemblies 1.
Setting Up Y our S ys tem 2-1 1 2. Hold the rail asse mbly and secure the fr ont of the rail assembly with one screw and the rear of the ra il assembly with two screws, while holding the rail a ssembly . NOTE: Confirm that the rail a ssemblies ar e located at the le vel.
2-12 Setting Up Y our System Installing the Server 1. Pull out the sliding rails of the right and left ra il assemblies until they are locked. 2. At least two persons are required to install the server . Securel y the server with its front side facing toward you.
Setting Up Y our System 2-13 Securing the Server 1. Push the serve r into the rack a s far as it will go. 2. T ighten the ri ght and left set screws on the front panel to secur e the server to the rack. 3. Insta ll the front be zel. This completes the installing of the server .
2-14 Setting Up Y our System Removing the Serv er from the Rack A ssembly Use the following procedure to take out the serv er from the rack: WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury .
Setting Up Y our System 2-15 4. Pull out t he server from the rack sl owly and careful l y . The server clicks to be latched. IMPOR TA N T: Do not apply any load on the server pulled out from the rack. Doing so may cause personal injur y if the server drops.
2-16 Setting Up Y our System CONNECTING PERIPHER A L DEVI CES Connect peripheral devices to the server . The serve r is provided with connectors for wide v ariet y of periphera l devices on its front a nd rear.
Setting Up Y our System 2-17 NOTE: Make sure of the cable you are going to connect. The "100BASE- TX/10BASE-T connector" and the "serial po rt 2 connector" of this server have the same shape. Be careful not to connect a cable to a wron g connector .
2-18 Setting Up Y our System Connection to Serial Ports V arious types of serial devices can b e connected to the RJ-45 serial ports on the front and rear panels of the ser ver .
Setting Up Y our System 2-19 Connection between the Front Serial Port and a Management PC (DB9) T o connect equipment such as a man agement PC having a DB9-type serial connector to the system via the serial port on the front panel, use the optional "serial port conv ersion cable" with the "F" label attached.
2-20 Setting Up Y our System Connection between the Rear Serial Port and a DCD/DSR Signal Device If a "terminal concentrator " or similar device is to be connected to the serial port on the re ar panel, thoroughly read its instruction manuals before making the cabl e connections.
Setting Up Y our System 2-21 CONNECTING THE POWER CORD Connect the power cord to the server . WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury .
2-22 Setting Up Y our System T o connect the power cord from the server to an inter ruptive power supply (UPS), use service outlets on the rea r of the UPS. The UPS service outlets are categorized into two groups: SW I TCH OUT and UN-SWITCH OUT . (They may be called "OUTPUT1" and "OUTPUT2".
Setting Up Y our System 2-23 TURNING ON THE SERVER T urn on the server and follow the on-screen instructions for setup. IMPOR T A NT : Before turning on the server: ! Some optional boards r equire setups with the SETUP utility before installation.
2-24 Setting Up Y our System The POWER lamp on the front of the server comes on. In a few seconds, the NEC logo appea rs on the screen and the Power On Self-T est (POST) begins. The POST runs automaticall y when you power on the serve r or reset it with a keyboard operation ( Ctrl + Al t + Delete ).
Setting Up Y our System 2-25 INST A L LING THE OPERA TING SYSTEM See Chapte r 4 for installing the following opera ting systems. ! Microsoft W indows 2000 ! Microsoft W indows NT 4.0 ! Novell NetW are ! SCO OpenServer™ 5.0.X T o install operating systems not listed above, contact your service representative.
2-26 Setting Up Y our System MAKING BACKUP COPIES OF SYSTEM INFORMA TI ON The system inf ormation includes the curre nt BIOS settings and any specific information for the server . Save the infor mation after co mpleting the system se tup. W ithout the backup data, you will not be able to recover the information.
Chapter 3 Configuring Y our Syste m This chapter describes the Basic Input Output System (BIOS) configuration. When you insta ll the server for the first time or install/remove optional device s, thoroughly read this chapter for better understandin g and correct setups.
3-2 Configuring Y our System Starting SETUP Utility Powering on the server starts POST (Power On Self-T est) and displa ys its check results. If the NEC logo is display ed, press Esc . After a few s econds, the following message appears at bottom left on the screen.
Configuring You r System 3-3 Description on On-Screen Items and Key Usage Use the following keyboar d keys to work with the SETUP utility . (Key functions are also listed at the bottom of the scr een.
3-4 Configuring Y our System Configuration Examples The following describes examples of confi guration required to use software-lin k features or for system operations. Date and T ime T o display sy stem date or time Select [Ma in] - [Sy stem T ime], [S y stem Date].
Configuring You r System 3-5 Boot T o change th e boot order of dev ices connected to th e server Select [Boot] and specif y the boot order . T o display POST check res ults Select [Boot] - [Quiet Boot] - [ Disabled]. Y ou can also press Esc while the NEC log is on the scree n to display POST che ck results.
3-6 Configuring Y our System Memory T o enable the m emory degr adation feature Select [Advanced] - [ Memory Configuration] - [Extended Memor y T est] - [Every- Location]. T o che ck the installed memory (DIMM) stat us Select [Advanced] - [ Memory Reconfiguration] - [ Bank #n] and check the status indications.
Configuring You r System 3-7 CPU T o check th e installe d CPU status Select [Ma in] - [Proc essor Setting s] and check the status indica tions. The on-screen CPU num bers and socket loc ations on the system board ar e associated as shown in the figure on the previous page.
3-8 Configuring Y our System Select [Advanced] - [ PCI Configuration] and set up each device. T o install t he disk ar ray contr oller Select [Advanced] - [P CI Configuration] - [PCI Slot 1x ROM] - [Enabled].
Configuring You r System 3-9 Menu and Parameter D escriptions The SETUP utility has the following six major menus: ! Main ! Advanced ! Securit y ! Serve r ! Boot ! Exit T o set minute functions, select a submenu from the abov e menus. The following describes available functions and parameters, as well as the factor y -set, for ea ch menu.
3-10 Configuring Y our System Option Parameter Description Y our Setting System T ime HH:MM :SS Sets the sy stem ti me. System Date MM/DD/YYYY Sets the system date. Floppy A: Not Installed [1.44/1.25 M B/1.2 MB 3.5"] 2.88 MB 3.5" Sets the floppy dis k drive A (standard configur ation).
Configuring You r System 3-1 1 Processor Settings Select " Processor Setting s " on Main menu to display the following menu. See the table below for setup options on the screen. Option Parameter Description Y our Setting Processor T ype – Reports type of processor(s) insta lled in system.
3-12 Configuring Y our System A dvanced Move the cursor onto "Advanced " to display the Advanced menu. The menu item preceded b y " " mark has its submenus. Select an option with the " " mark and press Enter to display its submenu.
Configuring You r System 3-13 PCI Configurati on Select "PCI Configuration" on the Advanced menu to displa y the following screen. Select an option with the " " mark and press Enter to display its submenu.
3-14 Configuring Y our System USB Function Submenu Option Parameter Description Y our Setting USB Function [Enabled] Disabled Enables or di sables the onboard US B controller BIO S.
Configuring You r System 3-15 Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to displa y the following screen. See the table below for setup options on the screen. IMPOR T A NT : Make sur e to avoid any conflict in the interrupt requests or the base I/O address es.
3-16 Configuring Y our System Option Parameter Description Y our Setting Serial Port 1 Address Disabled [3F8] 2F8 3E8 2E8 Used to co nfigure t he base I/O address for s erial por t 1. Serial Port 1 IRQ [4] 3 Used to co nfigure the interrupt for serial port 1.
Configuring You r System 3-17 Memory Configuration Select "Memory Configuration" on the Advanced menu to displa y the following screen. See the table below for setup options on the screen.
3-18 Configuring Y our System A dvanced Chipset Cont rol Select "Advanced Chipset Control" on Advanced menu to displa y the following screen. Select an option and press Enter to display its submenu. See the table below for setup options on the screen.
Configuring You r System 3-19 Security Move the cursor onto "Securit y" to display the Security menu. Select "Set Administrator Password" or "Set User Password " and press Enter to display the following pop-up screen. The screen below shows w hen "Set Adm inistrator P assword" is select ed.
3-20 Configuring Y our System See the table below for setup options on the screen. Option Parameter Description Y our Setting User Passw ord is Installed Not Installed Indicates w hether the user passw ord is set or not (view only).
Configuring You r System 3-21 Server Move the cursor onto "Server " to display the Server menu. The table below lists options that you can specify on the Server menu screen and their functions.
3-22 Configuring Y our System The table below lists how selections for "After Power Failure" determine the power status of the server when the power suppl y to the server restarts.
Configuring You r System 3-23 System Management Submenu Select "System Management" on the Server menu and p ress Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Y our Setting Board Part Num ber – Indicates th e part number of syste m board.
3-24 Configuring Y our System Console Redirection Select "Console Redirection" on the Server menu and press Enter to display the following screen.
Configuring You r System 3-25 Event Log Configuration Submenu Select "Event Log Configuration" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Y our Setting Clear All Event Logs [No] Ye s Clears the DM I event log after a syste m reboot.
3-26 Configuring Y our System Boot Move the cursor onto "Boot" to display the Boot menu. A vailable options in the Boot menu and descriptions are described below .
Configuring You r System 3-27 Boot Device Priority The system searches fo r the boot device according to the order speci fied in this menu and use the software to boot the s y stem if found. Move the cursor to select the devi ce by ↑ ↑ ↑ ↑ or ↓ ↓ ↓ ↓ , and then chan ge the priority using + or – .
3-28 Configuring Y our System Removable D evices Submenu Select the removable device used to boot the s ystem. The system searches for the boot devi ce according to the order specified in this submenu and use th e software to boot the s y st em if found.
Configuring You r System 3-29 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Ex it menu: ! Exit Saving Changes Select this option to save the current configuration dat a into the CMOS (non-volatile memory ) and exit the SETUP utility .
3-30 Configuring Y our System ! Load Custom Defaults Select this option and press Enter to load the custom defaults saved from previous Save Custom Defaults. ! Save Custom Defaults Select this option and press Enter to save the current con figuration data as custom defaults.
Configuring You r System 3-31 SCSI BIOS ~ SCS I Select ~ The SCSI Select utility is provided to conf igure the SCSI controller on the syste m board (or the SCSI controller on an optiona l board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk.
3-32 Configuring Y our System Procedure from Start-up to Exit The following desc ribes the procedure from starting to exiting the SCSI Select utility . For parameter descriptions, see the se ction "Parameters" described lat er . 1. Power on the Express server .
Configuring You r System 3-33 The Configuration menu appears. Confi gurati on SCSI Bus Inter face Definitio ns Host A dapter SC SI ID ................................................. 7 SCSI Pari ty Checki ng ..........................................
3-34 Configuring Y our System Paramete rs The SCSI Select utility to configur e the interna l SCSI controller of the server has the following menu items and parameters.
Configuring You r System 3-35 A dditional Options T o set three menu items under "Additional Options", select a menu item with the curso r keys ( ↓ ↓ ↓ ↓ or ↑ ↑ ↑ ↑ ) and press Enter to display its submenu.
3-36 Configuring Y our System SCSI Dev ice Co nfigur ation SCSI D evice ID #0 #1 #2 #3 #4 #5 #6 #7 Sync T ransfer Rate ( MB/Sec) 160 160 160 160 160 160 160 160 Init iate W i de Nego tiation Y es Y es.
Configuring You r System 3-37 NOTE: T o find out the SCS I ID for the optional device connected, sele ct "SCSI Disk Utilitie s" on the Options menu a nd press Enter .
3-38 Configuring Y our System Submenu item Parameter Description Sync T ransfer Rate (MB/Sec) [160] 20.0 80.0 16.0 53.4 13.4 40.0 10.0 32.0 ASYN 26.8 Select [160] a s a rec ommended. Y ou may need to change th e value depending on your optional dev ice.
Configuring You r System 3-39 The following table lists submenu items, available parameter , and desc riptions. Submenu item Parameter Description Reset SCSI Bus at IC Initializ ation [Enabled] Disabled Select "Enabl ed". Display <Ctrl><A> Message D uring BIOS Initializ ation [Enabled] Disabled Select "Enabl ed".
3-40 Configuring Y our System Configuring SCSI Controller on Optional Board T o configure SCS I devices connected to an optional SCSI controller board, use the SCS I BI OS utility pr ovided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI c ontroller boar d for details.
Configuring You r System 3-41 CONFIGURING SYSTEM BOA RD JUMPERS W ith the pre-installed SETUP utility , you ca n set desired pa sswords to protect the data store d in the server against access f rom unauthorized users. When you forg et the passwords, however , you may want clear them.
3-42 Configuring Y our System The following describe the clearin g procedure. WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury . See 'U sing This Guide " for deta ils.
Configuring You r System 3-43 6. Press the F2 key to activa te the SETUP utility . 7. Select [Exit Saving Changes] from the [Ex it] menu, and then [Y es]. 8. W ait until the messa ge "T urn off power and reinstall the jumpe r in Normal mode position" appears.
3-44 Configuring Y our System (This page is intentio nally left blank.).
Chapter 4 Installing the Operating Sy stem This section describes how to use Ex press Setup to install and configure the following operating systems on your server . ! Microsoft ® W indows ® 2000 ! Microsoft ® W indows NT ® 4.0 ! Novell ® NetW are ® ! SCO OpenServer™ 5.
4-2 Install ing the O peratin g System About Express Setup "Express Setup" contained in your EXPRESSBUI LDER CD is intended for initia l setup of the server.
Installing t he Operating System 4-3 Express Setup requires a "Confi guration Diskette". The Configuration Diskette is a flopp y disk that includes the c onfiguration information for the server to be au tomatically installe d. Express Setup will perfor m the entire proce ss of the setup using the infor mation in the floppy disk.
4-4 Install ing the O peratin g System Microsoft Window s 2000 This subsection provides information on installing Microsoft® W indows® 2000 on your server . Read the instru ctions in this section bef ore performing the installation. NOTE: T o install W indows 2000 without us ing Express Setup, see Appendix C.
Installing t he Operating System 4-5 Windows 2000 Express Setup can install the W indows 2000 operating system. However , note the following issue: IMPORTANT: ! Before starting the installation, complete the addition of optional boards and setting s of required BI OS values.
4-6 Install ing the O peratin g System Specifying Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following form ula. 1000MB + Paging File Size + Dump File Size 1000MB = Size necessar y to install the s y stem Paging File Size (Recomme nded) = Installed Memory Size × 1.
Installing t he Operating System 4-7 Re-installing to a hard dis k which has been up graded to a Dynamic Disk Y ou cannot reinstall W indows 2000 and preserve a current hard disk partition that has been upgraded to a D y namic Disk using Express Setup.
4-8 Install ing the O peratin g System Setup Flow This section visually describes the flow of the setup operated b y Express Setup. Disk Arr ay Conf igur ation * 1 ↓ Re s ta rt ↓ Crea ting Rec ove.
Installing t he Operating System 4-9 Installing Windows 2000 This section describes how to setup the system using Express Setup. Prepare the Configuration Diskette. Y ou can perform the installation without a Configuration Diskette specified in advance, but one flopp y disk formatted by MS-DOS 1.
4-10 Insta lling the O perating System [Using the specified Configuration Diskette] The Setup File s contained on "Configura tion Diskette" will be display ed.
Installing t he Operating System 4-1 1 IMPORTANT: ! Modify the partition size to install the OS on a partition la r ge r than the minimum require d size.
4-12 Insta lling the O perating System NOTES: ! If you click [Cancel] in [ Basic Information] screen, Ex press Setup will go bac k to allow you to rese lect the Setup F ile. [Canc el] exists only in [Basic Information] screen. Y ou can use [ Back] in subsequent scree ns to return to the [Basic Information] sc reen.
Installing t he Operating System 4-13 Installing and Configuring Dev ice Driv ers Follow these steps to install and configure the device drivers. Networ k Driver Specify the details of network driver . The standard network dr ivers will be installed a utomatically , but the link speed and Duplex mode need to be specified manuall y .
4-14 Insta lling the O perating System Insta ll PROSe t II PROSet II is a utility tha t enhances the func tionality of the network dr iver . Utilizing PROSet II enables the following issues: ! Provides detailed adapter information. ! Provides diagnostic capabilities: loop back test, packet transmission test and so on.
Installing t he Operating System 4-15 A dapter Fault T ol erance (AFT)/Adaptive Load Balancing (A LB) Adapter Fault T oler ance (AFT) is a feature t hat creat es a team contai ning mor e than one adapter and automaticall y directs net work traffic to the adapte rs in the team wh en one of the adapters fails.
4-16 Insta lling the O perating System Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur . Memory Dump (Debug Information) This section describes the procedures fo r collecting memory dump (debu g information) in the server .
Installing t he Operating System 4-17 IMPORTANT: ! Specify "Kernel Memor y Dump" under "W rite debu gging Information." ! Specif y a drive where t here is a fr ee are a greater than t he size of "the memory installed on the Express server + 12MB".
4-18 Insta lling the O perating System Windows 2000 Dr . W atson W indows 2000 Dr . W atson is a debugger for application e rrors. If any application error is detected, Dr . W atson re cords the error and logs di agnostic information (log). Follow the procedure below and specify Dr .
Installing t he Operating System 4-19 Net work Mon itor Network Monitor can help y ou to investigate and resolve network problems. T o use Network Monitor , you need to re start the syste m after the installation ha s completed; the refore it is recommended you install Network Monitor before ex periencin g network problems.
4-20 Insta lling the O perating System Updating the System - A pplying Service Pack - Update the syste m per the following ca ses: ! CPU is expanded (expanded fr om single proce ssor to multi-processor) . ! The system configuration was modified. ! The recover y process was used to recover t he s y stem.
Installing t he Operating System 4-21 Microsoft Window s NT 4.0 This subsection provides information on installing Microsoft® W indows NT® 4.0 on your server . Read the instructions in this section be fore perf orming the installa tion. NOTE: T o install W indows NT 4.
4-22 Insta lling the O perating System Windows NT 4.0 /W indows NT 4.0 EE Y ou can full y install W indows NT Server 4.0 (W indows NT 4.0) and W i ndows NT 4.
Installing t he Operating System 4-23 Disk Configurat ion ! Disk Administrator may displa y an area la beled "EISA Utility" This area is a maintenance partition, which cont ains configuration inform ation and utilities. Do not delete this a rea.
4-24 Insta lling the O perating System Setup Flow This section describes the flow of how to setup using Ex press Setup. Disk Ar ra y C onfig ur ation * 1 ↓ Re sta rt ↓ Cr eatin g M aint en anc e P.
Installing t he Operating System 4-25 Installing Windo w s NT 4.0 This section describes how to setup the system using Express Setup. Prepare Configuration Diskette. Y ou c an perform the installation without a Configuration Diskette specified in advance, but one flopp y disk formatted by MS-DOS 1.
4-26 Insta lling the O perating System [Using the specified Configuration Diskette] The Setup File s contained on "Configura tion Diskette" will be display ed.
Installing t he Operating System 4-27 IMPORTANT: ! Modify the partition size to install the OS on a partition la r ge r than the minimum require d size.
4-28 Insta lling the O perating System 9. When prompted, re move the EXPRESSSB UIL DER CD from the CD- ROM drive, and insert W indows NT CD into the CD-ROM drive. The [Software License Agreem ent] screen app ears. 10. Read the contents carefull y and click [I agree.
Installing t he Operating System 4-29 Installing and Setting Dev ice Driv ers Follow these steps to install and configure the device drivers. Networ k Driver Specify the details of network driver . The standard network dr ivers will be installed a utomatically , but the link speed and Duplex mode need to be specified manuall y .
4-30 Insta lling the O perating System A dapter Fault T ol erance (AFT)/Adaptive Load Balancing (A LB) Setup Adapter Fault T oler ance (AFT) is a feature t hat creat es a team contai ning mor e than one adapter and automaticall y directs net work traffic to the adapte rs in the team wh en one of the adapters fails.
Installing t he Operating System 4-31 Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur . Memory Dump (Debug Information) This section describes the procedures fo r collecting memory dump (debu g information) in Express server .
4-32 Insta lling the O perating System 7. Click [ Performance]. 8. Click [Change]. The [V irtual Memory] dialog box appears. 9. Modify [Initial Size] in the [Pag ing F ile Size f or Selecte d Drive] box to a value lar ger than [Recommended Size] , and click [Set].
Installing t he Operating System 4-33 Dr . Wa tson W indows NT Dr . W atson is a debugger for applic ation errors. If any application error is detected, Dr . W atson diagnoses Express server and lo gs diagnostic information (log). Follow the procedure below and specif y Dr .
4-34 Insta lling the O perating System Updating System Recovery Information T o prepare fo r a situation when the operatin g system has been destroyed, be sure to "Update Repair Information" as well as "Update the System" when you modified the system configuration so th at the s ystem can be recovered co rrectl y in an y case.
Installing t he Operating System 4-35 Net work Mon itor Network Monitor can help y ou to investigate and resolve network problems. T o use Network Monitor , you need to re start the syste m after the installation ha s completed, so the refore it is recommended you install Network Monitor before ex periencin g network problems.
4-36 Insta lling the O perating System Installing Maintenance Utilities V arious maintena nce utilities ar e contained in your EXPRESSB UILDER CD-ROM. Ref er to y our EXPRESSBUILDER User’ s Guide for installing the utilities on y o ur server or manageme nt workstations.
Installing t he Operating System 4-37 Making Backup Copies of Sy stem Information The system inf ormation includes the curre nt BIOS settings and other information specific to y our server . Y ou should save this information after completing the s ystem setup.
4-38 Insta lling the O perating System Novel l Net W a re 5. 0 This subsection contains instru ctions for installing and configuring the Novell NetWare v5.0 Network Ope rating System on your system. For additional Novell NetWare information, it is important to read the NetW are “READ ME” files and relat ed documentation provided by Novell.
Installing t he Operating System 4-39 Preparation The following sections describe the nec essary pre paration procedure s for installing and configuring Novell NetWare v5.0. Configuring R A ID If you have a disk arra y controller preinstalled on your system, it was preconfi gured at the facto r y.
4-40 Insta lling the O perating System Configuration Checklist Step Information 1 File Server Name. Reco rd the fi le server na me for t his sy stem. File server n ame: __ _______ _______ _______ __ 2 IPX Internal Net w ork Number . Record the IPX Internal Network Number for this system.
Installing t he Operating System 4-41 Configuration Checklist (Continued) Step Information 3 (Cont.) 8. Italy - 039 — 9. Switzerland - 041 — A. United Kin gdom - 044 — B. Denmark - 045 — C. Sweden - 046 — D. Norway - 047 — E. Germany - 049 — F.
4-42 Insta lling the O perating System Configuration Checklist (Continued) Step Information 4 Ke y board Mapping. Choose y our keyboard mapping from the foll owing se lectio ns. (Circle one selec tion): 1. France 2. Germany 3. Italy 4. Spain 5. United Sta tes 6.
Installing t he Operating System 4-43 Installing the No vell N etW are v 5.0 Network Op erating Sy stem Note: Before you ins tall the N ovell NetW ar e Operating System , you should have your LAN a dapter( s) connec ted to the LAN net work( s).
4-44 Insta lling the O perating System 15. Press I NSERT. 16. Insert "NetWare 5.X OEM-Disk" diskette. Press EN TER. 17. Highlight and press ENTER for each d river listed below: MDAC.HAM (displayed only if a RAID board is installed) ADPT160M.
Installing t he Operating System 4-45 Note: For this step we will selec t "Create a new ND S tree. " 37. Enter your NDS and Administrator information and click "Next" to continue. 38. Insert your NetWare V5 license disk. 39. At the NDS Summary screen, click "Next" to continue.
4-46 Insta lling the O perating System SCO OPENSER VER 5.0.6 This chapter contains supplemental instructions needed to install and con figure hardware and softwar e used with the Santa Cruz Operation (SCO) Network Oper ating System OpenServer Release 5.
Installing t he Operating System 4-47 Preparation The following sections describe the nec essary pre paration procedure s for installing SCO OpenServer 5.0.6. ! CA UT ION DOS Partitions: MS- DOS allo ws insta llation of multip le prim ar y DOS part itions.
4-48 Insta lling the O perating System Configuring R A ID If you have a disk arra y controller preinstalled on your system, it was preconfi gured at the facto r y.
Installing t he Operating System 4-49 Installing and Configuring Syst em Software This section contains supplemental information for installing and configuring SCO UNIX ® OpenServer ® Release 5.0.X Operating S ystem. Insta llin g SC O OpenSe rve r Rel .
4-50 Insta lling the O perating System 6. The system displa ys the message: Identif ying the in stallation media devi ce. Make sure the IDE in dicates CD- ROM secondary an d master. Press ENTER. 7. The system displa ys the message: Keyboard Press ENTER.
Installing t he Operating System 4-51 16. The system displa ys the message: “Password” Enter appropriat e choices. 17. The system displa ys the message: “The Installa tion can now proceed un attended” Select OK and Pr ess ENTER.
4-52 Insta lling the O perating System 24. This concludes the installation of SCO OpenServer 5.0.X. You need to open the diskette drive and reboot the SCO OpenServer 5.0.X oper ating system from the system drive you just installed. This concludes the installation of SCO OpenServer 5.
Installing t he Operating System 4-53 Insta llin g SC O OpenSe rve r Rel . 5 .0.6 Sof tware with a RA ID Co ntrolle r Ins talled Note: This sec tion assum es that you ha ve proper ly com pleted the hard ware inst allation and the dr ive arr ay conf iguratio n.
4-54 Insta lling the O perating System 5. The system displa ys the message: Please inse rt (m dac) package BLTD disk int o the floppy drive so that it can be extracted on to the hard d isk fo r incorporation into the link -kit. Insert diskette and press ENTER 6.
Installing t he Operating System 4-55 15. The system displa ys the message: “Prepar ing Your D isk” Enter appropriat e choices. 16. The system displa ys the message: “Configuring Optional Software” Enter appropriate choi ces (You ma y want to select a mouse).
4-56 Insta lling the O perating System 24. Log into "Root" and from the "Unix" window issue the following: "mount -f/dev/fd0/mnt." "cp/mnt/idscsi/e tc/conf/bin" This concludes the installation of SCO OpenServer 5.
Installing t he Operating System 4-57 Insta llin g th e In tel P R O/100 + LAN Card Driv er from a Disk ette The driver for the Int el PRO/100+ LAN card is generated from the E XPRESS B UILDER CD.
4-58 Insta lling the O perating System Note: W hen conf iguring m ultiple s ub-net work s on the sam e system , the s y stem names for eac h sub-network mus t be unique.
Chapter 5 Maintenance This chapter descri bes the dail y maintenance of the se rver and precaut ions when reloc ating or storing the server . MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regul ar basis.
5-2 Maint enance CLE ANING Clean the server on a regular b asis to keep the serer in a good shape. WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury .
Maintenance 5- 3 Cleaning the Serv er For daily cleaning, wipe the ex ternal surfaces of the serve r with a dry soft cloth. Follow the procedure below if stains remain on the surfac es: IMPOR T A NT : ! T o avoid altering the material and color o f the server , do not use volatile solvents such a s thinner and be nzene to clean the server .
5-4 Maint enance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorou gh cleaning of the interior of the server , especially around the system bo ard. Dust buildup inside the server can lead to several problems.
Maintenance 5- 5 Cleaning the Key board/Mouse Make sure that the server and p eripheral devices are all off-powered (the POWER lamp goes off), and then wipe the ke yboard surface with a dry cloth. The mouse operation depends on the de gree of smoothness of the internal ball rotation.
5-6 Maint enance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the d evice to fail to read data correctl y . Follow the procedure below to clean the tra y and CD-ROM regularl y : 1. Make sure tha t the server is powered (the POWER/SLEEP lamp is lit) .
Maintenance 5- 7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server . Use the System Diagnostics program in the EXPRESSBUILDER provided with the server to diagnose the serv er . T est Items The following items are te sted in system diag nostics.
5-8 Maint enance Starting and Ending the Sy stem Diagnostics There are two wa ys to diagnose the server: to use the local console (ke yboard) of the server itself, and to use the management PC via serial port (remote console ).
Maintenance 5- 9 CUR SOR: Sel ect Wind ow ENTE R: View Wi ndow P : Log Out Q : Qui t Target scope Test w indow System bar Title bar Target scope (The four corner blocks are reversed in w hite) Test wi.
5-10 Maint enance RELOCA TI NG/STORING THE SER VER Follow the proce dure below to reloca te or store the ser ver: CAUTION Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may cau s e a fire, persona l injury, or property damage.
Chapter 6 T rouble shootin g Read this chapter to obtain trouble-free ope ration of your server s y stem. NOTE: T o prevent probl ems with your system, it is recommended to install the maintena nce utility , ESMPRO, on the server and client computers.
6-2 Troubleshooting SYSTEM VIEWERS Monitor ESMPRO fault occurrences during s ystem operation. Especiall y take note on whether an y alert is reported to ESMPRO Manager on the Management PC. Check, whether an y alert is repo rted on the Joint Operation W indow V iewer , Data V iewer , or Alert V iewe r of ESMPRO Manager .
Troubleshooting 6-3 LA MPS The server includes lam ps to indicate the s erver states b y a variet y of colors and displa y patterns on the front panel, hard disk drive, and power suppl y . Chapter 1 " Status Indicators" lists the lamp display s and their meanings and the actions taken at occurrences of failu res.
6-4 Troubleshooting ERROR ME SSAGES When an error occu rs in the server , an error message appears on the display unit connected to the server . Error Messages after Po w er-on Powering on the ser ver automatically starts the self-diagnostic pr ogram, POST (Power On Self- T est).
Troubleshooting 6-5 POST Error Mess ages When POST detects an error , it displays an error message on the displa y unit screen. The following table lists error messages, descriptions, and actions to take. IMPOR T A NT : Note the messages displayed befor e consulting with your service represent ative.
6-6 Troubleshooting On-screen error message Description A ction 1 13 Hard disk 0 Error 1 14 Hard disk 1 Error Hard disk error Contact your s ervice repre sentative to replace the syst em board , SCSI back-plane, or hard d isk.
Troubleshooting 6-7 On-screen error message Description A ction 8100 Processor 1 failed BIST Burst transfer error of processor 1 8101 Processor 2 failed BIST Burst transfer error of processor 2 Securely ins tall the processor . Contact your s ervice repre s entative to replace the proce ssor or sys tem board.
6-8 Troubleshooting On-screen error message Description A ction 8194 CPUID, Processor Family are d iff erent The process or type does not match the v alue in the installed pr ocessor [1, 2]. 8195 Front Side Bus Sp eed mism atch . Syste m Halted The front side bus s peed does not mat c h the v alue in the installe d proce ssor [1, 2].
Troubleshooting 6-9 The following figures show the location of specific components re ferenced in the POST Erro r Codes and Messages table. NOTE: Failed CPU or memory boards can be identified with the SETUP utility .
6-10 Troubleshooting Beep Codes If an error occurs du ring the POS T , the server b eeps, indicatin g the t ype of error . Each number indicates the number of short beeps, and a h yphen indicates a pause.
Troubleshooting 6-1 1 SOL VING PROBLEMS When the server fails to operat e as expected, see the followin g to find out your problem and follow the instruction given before asking for repair . If the server still fails to operate success fully after solving your problem, take a note on the on- screen message and contact your sales agent.
6-12 Troubleshooting Fail to power off the serv er: ! Is the POWER switc h enabled? – Restart the se rver a nd start the BIOS setup utility . <Menu to check: [Securit y ] - [P ower Switch Inhibit]> ! Is the server running in the Secure Mode? – The POWER switch is disabled in the Secure Mode.
Troubleshooting 6-13 Fail to access to internal or external dev ices (or such devices fail to opera te): ! Are cables properl y connected? – Make sure that the interface cables and power cord a re properl y connected. Also make sure that the c ables are conn ected in the co rrect orde r .
6-14 Troubleshooting The key board or mouse fails to operate: ! Is the cable p roperly connect ed? – Y ou must use the provided ke yboard/mouse branch cable (Y cable ) for this server . Make sure that the provided cable is connected to the co rrect connector on the r ear of the server .
Troubleshooting 6-15 Fail to access (r ead or write) to the fl oppy disk: ! Does the floppy disk drive contain a flopp y disk? – Insert a floppy disk into the floppy disk drive until it c licks. ! Is the floppy disk write-protected? – Place the write-protect switch on the flopp y disk to the "W rite-enabled" position.
6-16 Troubleshooting Fail to access th e hard disk: (Refer to the documentation supplied with the disk arra y controller .) ! Is the hard disk applicable to the se rver? – Operation of an y device that is not authorized by NEC is not guaranteed.
Troubleshooting 6-17 Fail to start the OS: ! Is a floppy disk in the floppy disk drive? – T ake out the flopp y disk and restart the server . ! Is the EXPRESSB UILDER CD-ROM in the CD- ROM drive? – T ake out the EXPRESSBUILDER CD-ROM and restart the server .
6-18 Troubleshooting When any trouble occurred, the sy stem does not run according to the speci fication of "Restart autom a tically " <Windo ws 2000>: ! When any trouble occurred on Windows 2000, the system may not restart automatically even if "Rest art automatic ally" is speci fied.
Troubleshooting 6-19 The OS presents un stable operation <NetW are>: ! When the system presents an error , refer to other manuals to check th e configuration for any errors. Novell Inc. regularl y releases update modules that include patch programs for solvin g problems.
6-20 Troubleshooting Problems with EXPRESSBU ILDER When the server is not booted from the EXPRESSBUILDER CD-ROM, check the following: ! Did you set the EXPRESSBUILDER during POST and restart the server? – If you do not set the EXPRESSBUILDER during POST and restart the server , an error message will appear or the OS will boot.
Troubleshooting 6-21 Problems with Expr ess Setup <For Windo w s 2000/Windows NT 4.0 Co mmon> Following mess age appeared when y ou tried to install Expres s Setup to the har d disk t hat has sma ller capacity than the specified partition si ze: The specifi ed partition siz e has exceed ed th e capacit y of th e hard disk.
6-22 Troubleshooting <The Default V alue for Windows NT 4.0> The specifi cation of netw ork Adapter : Standard netw ork adapter Protocol : TCP/IP[DHCP spec ified] Service : SN MP , IIS(Excluding.
Troubleshooting 6-23 Windows 20 00 started with differ ent display resolution from the specifie d value. ! If the spec ified display resolution ca n not be used, the system will use the nearest value or the default value of the driver . Entered the incorrect Product ID/CD key .
6-24 Troubleshooting Not more than t wo Network a dapter is co nnected, but the detail ed specifi cation of th e protocol are all set b y default.(e.g.
Troubleshooting 6-25 Backup Domain C ontroller of Pr imary Domain Controller that has ex ceeded th e router . ! Express Setup can not create Prim ary Domain Controller t hat has ex ceeded the router . Re-install it by m anual setup. Unable to join t he domain on the Primary Domain Controller that has exceeded th e router .
6-26 Troubleshooting Error Message during Disk Array Configuration Refer to the manual that comes with the disk arra y controller for an y trouble on the disk array in this sy stem. Problems with Mast er Cont rol Menu The master control menu f ails to appear: ! Is your system W indows NT 4.
Troubleshooting 6-27 Problems with Configuration Diskette Creator <Common to W indow s 2000/ W indow s NT 4.0> The bit map of the Configuration Diskette Creator window is not display ed correctly during setting of setup information.
6-28 Troubleshooting COLLECTING EVENT LOG This section describes on how to collect the log of various events that oc curred on the server . IMPOR T A NT : If ST OP e rror , system error , or stall occur red, follow the procedure below after restart ing the s ystem.
Troubleshooting 6-29 Windows NT 4.0 1. Click [Pro gr am] → [Management T ool] → [ Event V iewer] from the Start pop-up menu. 2. Select the type of log you wa nt to collect fr om the [L og] menu. On [S y stem] , the events occurred at the item that con figures W indows NT 4.
6-30 Troubleshooting COLLECT CONFIGUR A TION I NFORM A TI ON This section describes on how to collect the information on hardwa re configuration and inside specification.
Troubleshooting 6-31 COLLECTING DR. W A TSON DI AGNOSTIC INFORMA TI ON Dr . W atson collects dia gnostic information related to application errors. The loc ation to save the information can be specified as you like. For more information, ref er to Chapter 5 (The instruction is described for W indows 2000 and Windows NT 4.
6-32 Troubleshooting Saving the Dump File Press the DUMP switch to save the dump file when an error o ccurs. Insert a metal pin (a straighte ned large paper clip will make a substitute) into the switc h hole to press the DUMP switch. Pressing the DUMP switch saves the dump file in the specified director y .
Troubleshooting 6-33 Backup IP MI Information This section describes on how to collect IPM I information. T o collect the information, ESMPRO Agent must be installed. 1. Select [ Program] → [ ESMPRO Agent] → [ESRAS Utilit y ] from the Start pop-up menu.
6-34 Troubleshooting RECOVER Y FOR Windo ws 2000/W indows NT SYSTEM If any file necessar y for running the OS is damaged, use the followin g procedures to recover the sy stem . IMPOR TA N T: ! After recove ring the s ystem, see "Upd ating the S ystem" in Chapter 4 and be sure to update the s ystem.
Troubleshooting 6-35 5. Press S when the following me ssage appear s: Setup co uld n ot determine th e type of on e or mor e mass storag e devices inst alled in your system, or you hav e chos en to man ually specify an adapt e r . Currently, Setup will load support for the following ma ss storag e devices.
6-36 Troubleshooting 14. Follow the instruc tion display ed on the screen. If you take a note of an y file name in which trouble is detected during the pro cedure, it is useful to diagnose how the s ystem has been damaged. 15. T erminat es the procedur e if the recov ery is successful.
Troubleshooting 6-37 Recovery Procedure - W indows NT 4.0 - If you are using W indows NT 4.0, follow the p rocedure below to recov er the sy st e m. System Recove ry Follow the procedure below and use the information in the disk, not s ystem recovery disk, to recover the s ystem.
6-38 Troubleshooting 12. Press Enter . 13. If the message asking whether or not select the hard disk inspe ction appears, press Esc . 14. Select the registry file to recover and continue the procedure. 15. Press A , and recover all the non-ori ginal files.
Troubleshooting 6-39 OFF-LINE M A INTEN A NCE UTI LITY The Off -line Mainte nance Utility is an OS-independent maintenance pr ogram. When y ou are unable to start the OS-dependent ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used.
6-40 Troubleshooting Starting the Of f-line Maintenan ce Utility The Off -line Maintena nce Utility may be started in many ways. IMPOR T A NT : Do not start the Off -line Maintenanc e Utility while the server is in successful operation. ! From the CD-ROM Set the EXPRESSBUIL DER CD-ROM in the CD-ROM drive and reboot the s ystem.
Troubleshooting 6-41 Features of Off- line Maintenanc e Utility The Off -line Maintena nce Utility provides the f ollowing feature s. (A vailable features va ry depending on the way you started the Of f-line Maintenance Utility .) IMPOR T A NT : See the on-line help for details of the Off- line Maintenance Utility .
6-42 Troubleshooting RESETTING THE SER VER If the server halts before starting the OS, press and hold Ct rl and Al t and p ress Delete . This restarts the server . IMPOR T A NT : Resetting the server clears the DIMM memory and the data in process. T o reset the server wh en it is not frozen, make sure that no processing is in progress.
Chapter 7 Upgrading Y our Serv er This chapter describes the internal optional devic es available for y ou r server , procedures for install or removing such optional devices, and notes on using them. IMPOR T A NT : ! Optional devices described in this chapter ma y be installed or removed by any user .
7-2 Upgrading Y our System SAFETY NOTES Observe the following notes to install or remove optional devices safel y and properly . WA RN IN G Observe the follow ing instructio ns to use the serv er safe ly. Failure to follow these instru ctions may re sult in death or seriou s person al injury .
Upgrading Y our Sys tem 7-3 ANTI-ST A TI C M E ASURES The server contains electronic components sensitive to static electricit y . A void failures caused b y static elec tricity when installing or removing an y optional device s. ! W ear a wr ist strap (an arm belt or anti-static glove).
7-4 Upgrading Y our System PREP A RING YOUR SYSTEM FOR UPGRA DE Follow the procedure below to prep are for installing or removing components. 1. Shut down the OS. 2. Unlock the front bezel. 3. Remove the front bezel. 4. Press the POWER switch to power off the server (the POWER/SLEEP lamp goes of f).
Upgrading Y our Sys tem 7-5 DEVICE INST ALLA TION OR REMOV AL PROCEDURE Install or remove a component from the serv er using the following procedures. Hard Disk Drive The server ha s three device bay slots available to install hard disks with the SCA2 interfa ce (Ultra 160 SCSI) in the disk bay of the front of the server .
7-6 Upgrading Y our System Insta llation Perform the following steps to install a hard disk drive. NOTE: An y h ard disk can be installed or removed from the server by only removing the front bezel of the server IMPORT ANT : In the disk array configuration, use the hard disks having the same specifi cation incl uding the capacit y .
Upgrading Y our Sys tem 7-7 5. Remove the four screws that hold the air baffle to the tray and remove the air b affle. Save the air baffle for fut ure use. A B C A Air baffle B Screws (4) C Drive carri er 6. Remove the hard disk drive from its protective wrapper and pla ce it on an antistatic surface.
7-8 Upgrading Y our System 10. Firmly hold the additional hard disk drive (with the tra y provided) and handle, and ali gn it so that it eng ages the guide rails in the drive bay. IMPOR TA N T: ! Push the hard disk drive until the handle hook butts to the frame.
Upgrading Y our Sys tem 7-9 13. Install the front bezel you removed in step 2. There are tabs on th e left side of the front bezel. En gage the tabs with the server frame, install the front be zel, and lock it with the security key .
7-10 Upgrading Y our System Removal T ake the following steps to remove a hard disk drive: NOTE: If removing a failing hard disk drive, confir m the slot in which the DISK lamp of the hard disk drive is amber before starting the removal. 1. See the section "Preparing for Installation and Removal" described earlier to prep are.
Upgrading Y our Sys tem 7-1 1 5. If using the ser ver with the hard disk drive re moved, install the dummy tray in the empty slot. 6. Power on the ser ver , start the SETUP utility , s elect [B oot] → [Hard Disk], and set the boot priority in the submenu.
7-12 Upgrading Y our System When the hard disks are in the disk arra y configuration, y ou can restore the stat e before an error using the auto-rebuild feature that stores the data in the old hard disk into a new one. The auto-rebuild feature is available for the RAID1, RAID5, or RAID0+1 disk arra y configuration.
Upgrading Y our Sys tem 7-13 Server ~ Pull-out from t he Rack ~ The server needs to be pulled out from the rack fo r installing/removing any components other than the hard disk drives and power suppl y units. CA UT ION Observe the follow ing instru ctions to use the server safely.
7-14 Upgrading Y our System T o place the s erver in the ra ck, push it back into t he rack while pr essing the right and left lock arms. IMPOR TA N T: Be very careful not to get your finger caught in the arms or rails.
Upgrading Y our Sys tem 7-15 T op Cover Open the top cover when installing/removin g an internal device or reconnecting an internal cable. Removal 1. See the section "Preparing for Installation and Removal" described earlier to prep are. 2. Pull out the serve r from the rack.
7-16 Upgrading Y our System Insta llation When installing the top cover , hold the top cover parallel to the serv er , and pl ace it on the server . Confirm that all the tabs of the top cove r are securely inserte d into the slots in the ser ver frame, and then secure t he cover with t he set scre ws.
Upgrading Y our Sys tem 7-17 DIMM Install the additional DIMM (Dual Inline Memory Module) to the DIMM socket on the s y stem board in the server . The system board is provid ed with six DIMM board slots. NOTE: Up to 6GB of memory (1GB DIMM x 6) can be installed.
7-18 Upgrading Y our System Insta llation O rde r Install two DIMMs in ascending order of paired-slot numbers. IMPOR TA N T: Install two additional DI MMs for each BANK (*1) because the serv er uses interleaved memor y . If DIMMs of different specifications (*2) are installed in a BANK, the se rver does not operate normally .
Upgrading Y our Sys tem 7-19 Insta llation Install a DIMM in the following proce dure. IMPOR TA N T: The server supports DIMMs of only the low-profile t ype (30 mm (1.2 inches) in height). It does not support DIMMs exceeding the specified height. 1. See the section "Preparing for Installation and Removal" described earlier to prep are.
7-20 Upgrading Y our System 6. Install the components you removed in steps 1 to 3. 7. Power on the server and v erify that POST displays no error messages. If POST displays an error message, take a note on the messa ge and see the POST error messages listed in Cha pter 6.
Upgrading Y our Sys tem 7-21 Removal Remove the DIMM depending on the following procedure. NOTES: ! T o remove the failed D IMM, check the error messa ge appearing in POST or ESMPRO to identify the DIMM socket (group) in which the failed DI MM is installed.
7-22 Upgrading Y our System Processor (CPU ) The server may have another CPU installed in addition to the standard CPU (Intel Pentium III Processor). IMPOR T A NT : ! The CPU is extremely sensitive to static e lectricity . Make sure to touch the metal fr ame of the serve r to dischar ge static e lectricity from your body before handling the CPU.
Upgrading Y our Sys tem 7-23 NOTE: If the dif ferent revision of the processor is installed in the multiprocessor system, W indows 2000 logs the following information every startup.
7-24 Upgrading Y our System Insta llation T ake the following steps to install the CPU. The EXPRESSBUILDER CD-ROM provided with the server is necess ary for confirming that the additionally installed CPU is in normal state. Provide the CD-ROM beforehand.
Upgrading Y our Sys tem 7-25 6. Push the CPU lightly to the socket, and push down the leve r to secure the CPU. 7. Put the heat sink on CPU. NOTE: Be aware of dir ection of heat sink. The bottom of the heat sink has L-shaped groove. Put the heat sink so that the groove fit the lever and plastic part of the socket.
7-26 Upgrading Y our System The wire cli p is alread y installed on the heat sink at purchase. If it comes off, install it according to t he figure bel ow . NOTE: Ensure that the wire clip Make sure of th e orientation of the wire clip. 8. Engage the wire c lip with the socket.
Upgrading Y our Sys tem 7-27 9. Insert a standard screwdriv er into the bracket of the wire clip, and en gage the wire clip with the socket. 10. Make sure that the heat sink is level. NOTES: ! If the heat sink is not level, remove it, and then install it again.
7-28 Upgrading Y our System 15. V erify the temperature indication (Crnt column) displa y ed on the diagnostic window . If the indica tion is either of the following , it is assumed that the heat sink is incorrectly attached. If no abnormalit y is shown in temperature indication, you can resume the diagnostics.
Upgrading Y our Sys tem 7-29 Removal T ake the following steps to remove the CPU. The EXPRESSBUILDER CD-ROM provided with the server is necess ary for confirming that the additionally installed CPU is in normal state. Provide the CD-ROM beforehand. IMPOR TA N T: ! Do not remove any CPU unless it is failed.
7-30 Upgrading Y our System 8. Power on the server and st art SETUP to select menus [Main] → [Proce ssor Setting s] → [Processor Retest] → [Enabled] (see Chapt er 3). 9. Execute the sy stem diagnostic program and verify its re sult as described in insta llation procedure.
Upgrading Y our Sys tem 7-31 PCI Board The server has two "riser cards" on the s ystem board that allow installation of PCI boards. Three PCI boards can be install ed on each riser card.
7-32 Upgrading Y our System Notes Observe the following notes on installing/removing a PCI board: ! Do not touch the terminals of the riser cards and the leads of el ectronic components with your bare hand. Fingerprints and dust left on them cause the s erver to malfunction due to a connection failure or dama ge to the leads.
Upgrading Y our Sys tem 7-33 Insta llation T ake the following ste ps to install a PCI board on the riser card : IMPOR TA N T: The full-heig ht rise r card is equipped with an "insulator (black)" to protect PCI boards. Do not remove the insulator , and handle it carefully .
7-34 Upgrading Y our System 5. Remove the screw from the riser c ard, and remove the ex tension slot cover . NOTE: Keep the removed ex tension slot cover for future use. 6. Install the PCI board on the riser card. Align the PCI board terminal section with the riser card slot, and firml y push the PC I board until it is fully s eated.
Upgrading Y our Sys tem 7-35 7. Secure the PCI board with the screw you removed in step 6. IMPOR TA N T: This step is to protect the terminals of the riser card from dust or fingerprints. Dust and fingerprints left on them cause the server to malfunction.
7-36 Upgrading Y our System 9. Install the components y ou removed previously . 10. V erify that POST displays no error messages. If POST displays an error message, take a not e on the message and see the POST erro r messages listed in Cha pter 6. 11.
Upgrading Y our Sys tem 7-37 Disk A rray Controller Board The disk array c ontroller board is a n optional PCI board provided to impr ove data relia bility . Installing the disk array controller boar d allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk arr ay configuration.
7-38 Upgrading Y our System Insta llation See "PC I Board" for t he installat ion of a disk arra y controller . IMPOR TA N T: ! A riser car d is designed for installing only low-profile PCI bo ards or full-heig ht PCI boards. Before installing a PCI board, make sure of the card specification.
Upgrading Y our Sys tem 7-39 Use of internal hard disk dr ives in a disk ar ray configurati on T o use the internal hard disk drives in a disk ar ray configuration in the server containing a disk array controller board, r econnect the SCS I cables and LED cabl es on the system board.
7-40 Upgrading Y our System ! SCSI cable connection T o use the internal hard disk drives in a disk ar ray configuration, disconnect the SCS I cable from the SCSI connector on the s ystem board, and connect it to the connector of the disk array controller board.
Upgrading Y our Sys tem 7-41 IMPOR TA N T: ! T o use the int ernal disk arra y drives in a disk arra y configuration b y installing the Mylex AcceleRAID 160 disk arra y controller on the low- profile riser card, disconnect the SCS I cable from the s ystem board and the SCSI backplane.
7-42 Upgrading Y our System 3. If an option is installed on the riser card for full-hei ght PCI boards, remove the riser card. 4. Disconnect the SC SI cable from t he s ystem board. 5. Connect the connector on the backplane side o f the SCSI cable you formed in step 1, to the SCSI backplane conne ctor .
Upgrading Y our Sys tem 7-43 ! LED re lay cable c onnection T o indicate the status of access to the inte rnal hard disk drives in a disk array configuration, connect the provided LED r elay cable to the HDD LED conne ctor on the system board and to the HDD LED connector o f the disk arra y controller .
7-44 Upgrading Y our System ! Disk array configuration of internal ha rd disk drives Observe the following notes on confi guring a disk array: – The server must contain more than one SCS I hard disk drive having the same capacit y and the same rotational speed.
Upgrading Y our Sys tem 7-45 Use of a disk expansion un it in a disk array configurati on A disk expansion unit is an exclusive device that can install up to 14 hard disk driv es. (The number of hard disk drives depends on the model.) The s erver containing a disk arra y controller board can connect one or two of th ese devices.
7-46 Upgrading Y our System ( This page is in tentiona lly left bla nk .).
Appendix A Specifications Item Express5800/ 120Rb-1 T ype Intel Pentiu m III pro cessor Intel Pentium III processor-S Clock/Cac he 1.0GHz/256KB 1.26GHz/512KB Number of processors 1 CPU Ma xi mu m 2 Chipset Server Works Serv er Set III HE-SL Standard 256M B Max imum 6GB (The stan dard DIMM must be rep laced.
A-2 Specif ications ( This page is in tentiona lly left bla nk .).
Appendix B Interrupt Req uests (IRQs) The factor y- set interrupt requests are listed below . Find an approp riate interrupt request from the list below to install an optional de vice.
B-2 Interrupt Requests (IRQs) ( This page is inten tionally lef t blank .).
Appendix C Installing and Configuring Windows 2000 and W indo w s NT 4.0 WINDOWS 2000 This appendix contains supplemental instructions needed to install and configure hard ware and software used with the Microsoft W indows ® 2000 Operating S y st em.
C-2 Inst alling and Configuring W indows 2000 and Windows NT 4.0 Installation A ssumption The installation and configuration instructions in this appendix assume the following: ! Y ou have properl y completed the hardwar e installation. ! Y ou have run the BIOS Setup Utility to ch eck system c onfiguration.
Installing and Configuri ng W i ndows 2000 and W indows NT 4.0 C-3 Preparation Before starting the installation procedure, you need to obtain certain information for use during the installation. The table below lists the information you need in advance for the installation.
C-4 Inst alling and Configuring W indows 2000 and Windows NT 4.0 Installing Microsoft Windows ® 2000 Operating Sy stem Use the following procedure to set up and per form a clean W indows 2000 Operating S y stem installation on your server . 1. Insert the W indows 2000 CD into the CD-ROM drive and boot your system by pressing CTR L+AL T +Delete.
Installing and Configuri ng W i ndows 2000 and W indows NT 4.0 C-5 9. Insert the EXPRESSBUIL DER CD and run the “W indows 2000 NEC Update Module” for the Express5800 120Rb-1 Server .
C-6 Inst alling and Configuring W indows 2000 and Windows NT 4.0 Window s NT 4.0 This appendix contains supplemental instructions needed to install and configure hard ware and software used with the Microsoft Op erating S y st em W i ndows NT Release 4.
Installing and Configuri ng W i ndows 2000 and W indows NT 4.0 C-7 Configuring RA ID If you have a Disk Arra y Controller preinstalled on your system, it was preconfigured at the f actory .
C-8 Inst alling and Configuring W indows 2000 and Windows NT 4.0 9. After installing W indows NT , logon to the s ystem using the administrator account or other account, which is a member of the Administrators group. 10. Insert the EXPRESSBUIL DER CD and run the W indows NT 4.
Installing and Configuri ng W i ndows 2000 and W indows NT 4.0 C-9 Driver Install ation for th e A TI RA GE XL Display Adapter T o take full advant age of the on-board A T I RAGE XL display adapter , perform the following driver installation procedure: 1.
C-10 Installi ng and Configuring W indows 2000 and W indows NT 4.0 (This page is intentio nally left blank.).
Appendix D Equipment Log Use the following hardware and softw are tables to record information wh en modifying your sy stem . Hardware Main U nit Model name S erial No. Date Inst alled CPU #1 Clock Serial No. Date I nstalled #2 Clock Serial No. Date I nstalled Mem ory #1A, #1B Size Serial No.
D-2 Equipment Log PCI Sl ot low-profile (1C) Model name Serial No. Date In stalled PCI Sl ot full-height (1B) Model name Serial No. Date In stalled Additional Cabinet for Disk Model name Serial No. Date In stalled External Peripheral Device 1 Model name Serial No.
Equipment Log D-3 Software Firmware version OS Name: V ersion: Application of RUR m edia " Apply Name: V ersion: File system " FA T " HPFS " NTFS " Others ( ) Bundled softw ar.
D-4 Equipment Log (This page is intentio nally left blank.).
Glossa ry 1 Glossary A AC (Altern ating Curren t) The type of c urren t avail able in wall ou tlets. A ll com puters must convert alternat ing cur rent to direc t current to operate. See al so DC. address A label, nam e, or num ber that identifie s a location in com puter memory .
2 Glossary BMC (Baseboard Manag ement Contro ller) Contains all of the server m anagement func tions. One major fun ction of t he BMC is to m onitor sy stem m anagement events and log the ir occurrence in the Sy stem Ev ent Log (SEL). boot The pro cess of loading the ope rating system into m em ory.
Glossa ry 3 CPU (Central Pro cessing Unit) Se e microp rocesso r. CRT (Cathode- Ray Tube) The type of video d isplay used in m onitors for desk top com puters. D DC (Direct Current ) The ty pe of current av ailable in the recharg eable battery packs us ed in portable com puters.
4 Glossary EM P The Em ergency Managem ent Port (EMP) provid es an interface t o the con sole m anager. This int erface al lows rem ote server m anagem ent via a modem or dir ect conn ection.
Glossa ry 5 H hard disk drive See disk driv e. hardw are The physic al par ts of y our compute r , inclu ding th e keyboard, m onitor, disk drives, cables, and circui t cards. hot sw ap A method used to inse rt or r emov e SCSI disk drives into o r from an operating bus.
6 Glossary LCD (Liquid Cryst al D isplay) The ty pe of vide o display used in po rtable com puters. LED (Light- E m itting Diod e) A small el ectronic d evice that glow s when current f lows throug h it. LPT1 or LPT2 The nam e you can as sign a par alle l port to spec ify its ad dress.
Glossa ry 7 O operating system A set of prog rams that provide s the in terfa ce betwe en othe r softwa re prog rams and th e computer. P parallel port The connec tor on th e back of your com puter that allows th e transfe r of da ta betwe en the computer an d a parallel dev i ce, such as a paral lel print er.
8 Glossary R RA M (Random- Access Mem ory) A tem porary stor age are a for da ta and p rogram s. T his type of mem ory must be pe riodically ref reshed to m aintain valid data , and is lost when the computer i s powered off. See also NVRAM and SRAM. real-time cloc k The I C in your com puter that main tains th e tim e and date.
Glossa ry 9 setup progra m The program that you use to ch ange the con figuration of some I SA desktop and no tebook computers. This program also contains info rmation abou t the hard ware in the com puter. softw are Program s with speci fic funct ions, su ch as word p rocessing , data ba se manag em ent, comm unications, and op erating system .
10 Glossary (This page is intentio nally left blank.).
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il NEC 5800 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del NEC 5800 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso NEC 5800 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul NEC 5800 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il NEC 5800, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del NEC 5800.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il NEC 5800. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo NEC 5800 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
