Manuale d’uso / di manutenzione del prodotto 2400IPX del fabbricante NEC
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D TERM ® SERIES i D TERM ® IP USER GUIDE NEAX ® 2400IPX Internet Protocol eXchange *NEC-405 NEAX2400 UG #2 1/22/03 2:42 PM Page I.
L IABILITY D ISCLAIMER NEC A MERICA , I NC . RESERVES THE RIGHT TO CHANGE THE SPECIFICATIONS , FUNCTIONS , OR FEATURES , AT ANY TIME , WITHOUT NOTICE . NEC A MERICA , I NC . HAS PREPARED THIS DOCUMENT FOR USE BY ITS EMPLOYEES AND CUSTOMERS . THE INFORMATION CONTAINED HEREIN IS THE PROPERTY OF NEC A MERICA , I NC .
T ABLE OF CONTENTS K EYS AND L AMPS 2 S OFT K EYS 4 T ERMINAL S ETUP W ITH THE U P /D OWN K EY 10 T ERMINAL S ETUP W ITH THE F EATURE K EY 11 L OGIN /L OGOUT (IP E NABLED D TERM /D TERM IP O NLY )1 4 .
KEYS AND LAMPS P ROGRAMMABLE K EYS These are examples of Dterm ® features available by p ress ing the programmable keys. Some features may be programmed by the user . Keys must be programmed by the telephone system administrator . AICM Press key to activate “Automatic Intercom.
L AMPS Call Indicator Lamp Lamp at top of Dterm Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. LCD Liquid Crystal Diode (LCD) display provides Dterm activity information plus date, time and Soft Key operation.
F UNCTION K EY A CTIVITIES Feature + 1 = T urns microphone on or off. Feature + 2 = Adjusts handset receiver volume. Feature + 3 = Selects ringer tone. Feature + 4 = Adjusts transmission/receiving volume. Feature + 5 = Activates hands-free operation. Feature + 6 = Deactivates hands-free operation.
5 Exit Key Press the Exit key to exit the Help program. Help Key Press the Help key . Press desired Soft Key for helpful information about that key . MIC (Microphone) Press the Soft Key below “MIC” to activate or deactivate the Microphone. LED on Mic key will illuminate when Mic is on.
RINGING BUSY (1) (2) CONNECTION CONSUL T A TION HOLD MIC CONF >>> 2000 TRANSFER (Time Display) MIC DND >>> 2000 (Time Display) S&R >>> 2000 BUSY (Time Display) MIC CB CW.
7 CW (Call W aiting) Enables a busy station to receive a second incoming call. A camp-on indication tone is sent to the busy station, and the user can use a switchhook flash to answer the second call. HOLD (Call Hold) Permits a station user to hold a call in progress and to return to the previously held call.
S-SPD (Speed Calling – System) Allows a station user to call certain frequently dialed numbers using fewer digits (abbreviated call codes) than would normally be required. CAS (CAS – Switch Hook Flash) Allows the user to send a switchhook flash while on an outside trunk.
HSET (Headset) Allows the user to go off- and on-hook when using the headset. RLS (Release Key) Allows the user to release the current call when using the headset, without waiting for the party to hang up. CKEEP (Eight-Party Conference Retrain) Allows all outside parties to stay on a conference when all internal parties hang up.
10 TERMINAL SETUP WITH THE UP/DOWN KEY Note: Not Displayed for Dterm 65/Dterm Series III and Dterm 75/Dterm Series E mode. Dterm Series III/Dterm Series E : North America Dterm 65/Dterm 75 : Australia.
11 TERMINAL SETUP WITH THE FEA TURE KEY M ICROPHONE O N /O FF LED on Mic key shows the status of the built-in microphone. T o change microphone status: ◆ Press Soft Key associated with the MIC Display or press Feature and 1 . T O ADJUST INITIAL RECEIVING VOLUME Handset receiver volume can be changed.
T ONE N O . F REQUENCY (H Z )M ODULATION (H Z ) 1 520/660H Z 16H Z 2 520/660H Z 8H Z 3 1100/1400H Z 16H Z 4 660/760H Z 16H Z 5 M ELODY 1 6 M ELODY 2 7 M ELODY 3 8 M ELODY 4 9 M ELODY 5 12 ◆ Press Feature and 2 to alternate between Large and Small volume.
13 T O ADJUST TRANSMISSION / RECEIVING VOLUME Handset volume can be changed. ◆ Press Feature and 4 . The LCD displays the current volume. ◆ Press Feature and 4 again to alternate between Small and Large volume. T O ACTIV A TE HANDS - FREE T o set hands-free on: ◆ Press Feature and 5 .
TO ORIGINA TE AN OUTSIDE CALL ◆ Lift handset or press Speaker key , receive dial tone. ◆ Dial the Central Office access code, e.g. 9. ◆ Dial desired telephone number .
17 MUL TILINE APPEARANCE T O ORIGINA TE ◆ Press the MULTILINE APPEARANCE feature key . ◆ Lift handset or press Speaker , receive Central Office or distant PBX dial tone. ◆ Dial the destination. T O ANSWER ◆ Press the MULTILINE APPEARANCE feature key (ringing and flashing LED alert user to incoming call).
T O VERIFY ( WITH D TERM 8D/16D/32D) ◆ Press Feature button. ◆ Press desired Speed Dial button. ◆ Display indicates digits programmed. Note 1: To program a hook switch for transfer or feature activation, press Recall key as first digit. ( ! displays on LCD.
TO ORIGINA TE A CALL USING SPEED CALLING – SYSTEM T O PROGRAM S PEED C ALLING – S YSTEM KEY ( ON ONE - TOUCH SPEED CALLING KEY ) ◆ Press Feature key . ◆ Press desired one- touch speed key . The LCD displays previously stored digits. ◆ Dial the “Speed Calling – System” access code and the abbreviated call code.
Note 1: A Voice Call may be programmed on a one-touch speed key by pressing Speed Dial button, dialing the extension and pressing the Transfer key. ( V displays if programming on an LCD Display Dterm.
TO ANSWER A VOICE CALL HANDS-FREE ◆ Receive incoming V oice Call. ◆ Press the MIC Soft Key or Mic. LED lights. ◆ Respond hands-free. NOTE: If privacy is required, lift handset. (Time Display) 200 1 VOICE Calling station 23 AUTOMA TIC INTERCOM T O INITIA TE ◆ Lift handset or press Speaker key .
MANUAL INTERCOM T O INITIA TE ◆ Press MICM , lift handset or press Speaker , ringback tone is heard. ◆ Press the SIG key if it is desired for the called station to hear ringing. T O ANSWER ◆ MICM key flashes, indicating an incoming call. Ring tone may also be heard.
◆ Lift handset or press Speaker , LED lights solid green. ◆ If called station is engaged in a non-intercom call, the station may press MICM after placing original caller on hold (with Hold key). 25 DIAL INTERCOM T O INITIA TE ◆ Lift handset or press the Speaker key .
◆ If called station is engaged in a non-intercom call, the station may press DICM after placing the original call on hold (with the Hold key .) 26 TO PLACE A CALL ON HOLD ◆ Press Hold . Held line wink flashes. Note: If held line appears on other Dterm stations, the associated LED flashes red slowly.
I F UNANSWERED ◆ After preprogrammed time, Automatic Recall is initiated. ◆ V isual and audible signal (rapid flash and ring burst) is sent to station that placed call on hold. Note 1: A transfer or conference call may be placed on hold depending on software level of the NEAX2400 IPX.
TO TRANSFER A CALL ◆ After conversing, ask party to hold. ◆ Press Transfer . Receive interrupted dial tone. ◆ Dial destination station’ s extension, hang up or wait for answer . ◆ If transferring party hangs up, that station’ s number appears in the center of recipient’ s display .
29 CONFERENCE ◆ W ith call in progress, ask party to hold. ◆ Press Transfer , receive interrupted dial tone. ◆ Dial desired number . ◆ After call is answered, press Conf. Conf LED lights. ◆ Three-way conference is established. CONF (Time Display) U SING THE S OFT K EY ◆ W ith a call in progress, press Transfer and dial desired number .
30 TO EST ABLISH A BROKER CALL ◆ While engaged in a call and wishing to consult a third party , press Transfer . Caller is automatically placed on hold. ◆ Dial desired party to consult. ◆ Press Transfer to return to original caller . Third party is automatically placed on hold.
CALL PICK-UP (GROUP) W HEN A ST A TION WITHIN PICK - UP GROUP RINGS ◆ Lift handset. ◆ Press CALL PICK-UP or dial “Call Pick-up” access code (may be stored on one-touch speed calling key). ◆ Connection to calling party is established. ◆ If currently on a call, press Transfer and dial “Call Pick-up” access code.
35 W HEN A ST A TION WITHIN THE SYSTEM RINGS ◆ Lift handset, receive dial tone. ◆ Press PICK-DIRECT and dial the station number to be picked up. – O R – ◆ Dial “Direct Call Pick-up” access code and the station number to be picked up. ◆ Connection to calling party is established.
OFF-HOOK TRUNK QUEUING ◆ Press Speaker , receive dial tone. ◆ Dial “Off-hook Queuing” access code. ◆ Dial desired telephone number . Encounter a trunk busy condition. ◆ Station user receives service set tone and leaves speaker on. ◆ The desired number is automatically dialed when a trunk becomes available.
LAST NUMBER REDIAL T O R ECALL THE L AST N UMBER D IALED ◆ Press Redial . Last number dialed is displayed. ◆ Press Redial key until desired number is displayed. Up to 5 previously dialed numbers. ◆ Pres ✽ (Note) The number on the display is automatically redialed.
CALL FOR W ARDING – ALL CALLS T O SET ◆ Press Speaker . Receive dial tone. ◆ If setting for another station, press MULTILINE APPEARANCE . ◆ Press FWD or dial “Call Forwarding – All Calls” access code. Receive special dial tone. ◆ Dial destination station or external telephone number .
T O CANCEL ◆ Press Speaker . Receive dial tone. If cancelling for another station, press MULTILINE APPEARANCE . ◆ Press FWD or dial “Call Forwarding – All Calls” cancel code. Receive service set tone. LED goes out at your station (or the Dterm of the multiline station).
40 U SING THE S OFT K EY ◆ Press FDB Soft Key . Receive special dial tone. ◆ Dial destination; wait for service set tone. ◆ “ FOR W ARD SET ” is displayed; Call Forwarding – Busy Line is set. T O VERIFY ( WITH D TERM 8D/16D/32D) ◆ Press FWD-BY .
41 ◆ Press Speaker . Call Forwarding – Don’t Answer is set. U SING THE S OFT K EY ◆ Press FDN Soft Key . Receive special dial tone. ◆ Dial destination; wait for service set tone. ◆ “ FOR W ARD SET ” is displayed; Call Forwarding – Don’t Answer is set.
42 T O CANCEL ◆ Press Speaker . Receive dial tone. If cancelling for another station, press MULTILINE APPEARANCE . ◆ Press FWD-NA or dial “Call Forwarding – Don’t Answer” cancel code. Receive service set tone. LED goes out at your station (or the Dterm of the multiline station).
44 T O CANCEL ◆ Lift handset or press Speaker key; receive Dial T one. ◆ Dial “Logged Out IP Station – Call Destination” cancel code; receive service set tone. ◆ Replace handset or press Speaker key . Logged Out IP Station – Call Destination is canceled.
Option 4 ◆ Boss presses Answer and converses with Secretary . T runk A is placed on hold. ◆ Boss denies call, presses Transfer to return to T runk A. ◆ Secretary is returned to T runk B. Note: If boss has 8/16/32 button display terminal, display always indicates the connected station or trunk at any given time.
Note 1: Station A can be a single-line station if it appears on the Station B Dterm. Note 2: Up to six parties can break into a two-party conversation (additional hardware required).
INDEX A Account Code 20 Answering a Camped-on Call 30 Answering a Message 48 Answering a V oice Call Hands-free 23 Authorization Code 21 Automatic Intercom 23 B Boss/Secretary – MW Lamp Control 53 B.
F Forced Account Code 20 Function Keys and Lamps 2 H Headset Key 9 Help 5 Hold 26 I Internal Call Origination 16 L Last Number Redial 37 Leave a Message 47 Logged Out IP Station – Call Destination 4.
P Paging T ransfer 50 Placing a Call on Exclusive Hold 27 Placing a Call on Hold 26 Privacy 57 Privacy Release 58 S Saving and Repeating a Number 46 Speed Calling – System 19 Speed Calling Call Orig.
LCD DISPLA YS 15:39 DDD X T ime elapsed, trunk type and number for outside call. T ime elapsed for parked call. XXX DDD X Parked call retrieved from a remote station, showing the number of the station that parked the call. C CALLBACK XXXX Call Back is activated, showing called or calling number .
C W AIT XXXX OR C W AIT SET XXXX Call W aiting tone sent to or received at busy station show in called or calling number . Call received on boss’ station from secretary’ s station. D DND SET/CANCEL Do Not Disturb set or canceled. Direct Dial Pad ON/OFF .
Call Forwarding – All Calls. Call Forwarding – Busy Line. Call Forwarding – Don’t Answer . Logged Out IP Station – Call Destination. H HANDS-FREE ON/OFF Hands-free status. HOLD XXXX Station placed on hold. I ICM X Intercom call with called or calling party number .
L OGIN The IP Enabled Dterm becomes operational when the user enters “Login Code” and “Password.” L OGOUT Press preassigned Logout button to logout. M MSG XXXX HH:MMPM Message waiting (calling station and time of message). MESSAGE BUSY Called station message memory Busy – cannot store addition messages.
OVERRIDE X Overriding intercom call through bridging. Automatic Intercom. Dial Intercom. Manual Intercom. OVERRIDE XXXX Executive Override. P PICK UP XXXX X Call Pickup of station within group showing called and calling stations. P AGING X OR P AGING DDD X Ready to page station, page waiting or page call connection.
R RCV VOL. SMALL/LARGE Receiver V olume status. RINGER TONE X Ready for Ringer tone selection. S SPEED SET Speed Calling number saved in memory . T TRANSFER Ready to transfer a call. TRANSFER XXXX T ransferred station or trunk number . Page Call T ransfer .
VOICE BUSY/REST V oice Call station called is busy or restricted. W W AIT P-RLS? Prompt when requesting privacy release at another station. 69 *NEC-405 NEAX2400 UG #2 1/22/03 2:43 PM Page 69.
70 F ACE LA YOUT 1 C ALL I NDICATOR L AMP Lamp at top corner of Dterm Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. 2 LCD(N OTE 1) Liquid Crystal Diode (LCD) display provides Dterm activity information plus date, time and Soft Key Operation.
14 M ICROPHONE Built-in microphone is used for hands free operation with speakerphone. 15 U P /D OWN ( ▼ DOWN ▲ UP) Used to adjust LCD contrast, speaker/receiver volume, and ringer volume. • LCD Contrast: Press ( ▼ ) or ( ▲ ) key while idle.
2 5 8 0 OPER TUV JKL ABC 3 6 # 9 DEF MNO WXYZ 1 4 7 GHI PQRS Directory Message Speaker Answer Redial Recall Feature Mic Conf Hold Transfer Exit Help 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 14 18 19 D T.
2 5 8 0 TUV JKL ABC 3 6 # 9 DEF MNO WXYZ 1 4 7 GHI PQRS Speaker Answer Redial Recall Feature Directory Message Mic Conf Hold Transfer Call Indicator Lamp Dedicated Function Keys Microphone Speaker Pro.
NEC America, Inc. Corporate Networks Group 6555 N. State Highway 161 Irving Texas 75039 Visit our Web site at www.cng.nec.com ©NEC America, Inc. 2003 NEAX and Dterm are registered trademarks of NEC Corporation.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il NEC 2400IPX è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del NEC 2400IPX - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso NEC 2400IPX imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul NEC 2400IPX ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il NEC 2400IPX, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del NEC 2400IPX.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il NEC 2400IPX. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo NEC 2400IPX insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
