Manuale d’uso / di manutenzione del prodotto Rockhopper 38 del fabbricante Mutoh
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Rockhopper 38 USER’S GUIDE MUTOH EUROPE N.V. Part n°: AP-75038 Rev. 1.0 – 27/05/04.
Rockhopper 38 – User’s Guide Page 2 AP-75038, Rev. 1.0. – 27/05/04.
Rockhopper 38 – User’s Guide Page 3 AP-75038, Rev. 1.0. – 27/05/04 COPYRIGHT NOTICE COPYRIGHT © 2004 Mutoh Europ e N.V. All rights reserved. This document may not be reproduced by any means, in whole or in part, without written pe rmission of the copyright owner.
Rockhopper 38 – User’s Guide Page 4 AP-75038, Rev. 1.0. – 27/05/04.
Rockhopper 38 – User’s Guide Page 5 AP-75038, Rev. 1.0. – 27/05/04 Dear Customer, As you know, Mutoh Europ e’s core business is outdoor pri nting and sign makin g.
Rockhopper 38 – User’s Guide Page 6 AP-75038, Rev. 1.0. – 27/05/04.
Rockhopper 38 – User’s Guide Page 7 AP-75038, Rev. 1.0. – 27/05/04 TABLE OF CONTENTS 1. SAFETY INSTRUCTIO NS ......................................................................................................... ..............................
Rockhopper 38 – User’s Guide Page 8 AP-75038, Rev. 1.0. – 27/05/04 5.4. S ETUP MENU . ......................................................................................................................................................... 66 5.
Rockhopper 38 – User’s Guide Page 9 AP-75038, Rev. 1.0. – 27/05/04 1. SAFETY INSTRUCTIONS 1.1. INTRODUCTION This chapter explains the meani ng of safety term s for personnel who operate this equipme nt, important safety instructions and the pos itions of the warning labels.
Rockhopper 38 – User’s Guide Page 10 AP-75038, Rev. 1.0. – 27/05/04 ¾ Do not place the printer in humid and dusty area s. Doing so may result in electrical shock or fire. ¾ Do not use a damaged powe r cable. Doing so may result in electrical shock.
Rockhopper 38 – User’s Guide Page 11 AP-75038, Rev. 1.0. – 27/05/04 ¾ Only use Eco-Solvent Plus ink and appropri ate Eco-So lvent Plus cleaning liquid. Using other ink (e.g. dye or pigment) will cause perm anent damage to the printer. ¾ Never open the covers fixed with screws.
Rockhopper 38 – User’s Guide Page 12 AP-75038, Rev. 1.0. – 27/05/04 1.4. WARNING LABELS Be sure to note the following when handling the label s. Notes : Make sure that all labels can be recognized. If text or illustratio ns cannot be seen clearly, either clean or replace the la bel.
Rockhopper 38 – User’s Guide Page 13 AP-75038, Rev. 1.0. – 27/05/04 2. PRODUCT OVERVIEW 2.1. GETTING TO KNOW THE PRINTER PARTS AND COMPONENTS.
Rockhopper 38 – User’s Guide Page 14 AP-75038, Rev. 1.0. – 27/05/04 N° Part Description 1 Cover The protective cover protects the action environm ent. Opening the cover immediately pauses printing whi ch resumes when the cover i s closed. 2 Operation Panel Positive touch keyboard with integrated LCD-Display.
Rockhopper 38 – User’s Guide Page 15 AP-75038, Rev. 1.0. – 27/05/04 2.2. GUIDED TOUR AROUND THE OPERATION PANEL Your printer is equipped wi th a direct access ope ratio n panel, meaning that all frequently used functions can be addressed directly from the keybo ard.
Rockhopper 38 – User’s Guide Page 16 AP-75038, Rev. 1.0. – 27/05/04 To request a sheet-off, press ca nc el for 2 seconds and confirm with [ENTER]. 4. Cleaning : ¾ Pressing for 2 seconds init iates the cleaning procedure. ¾ When pressed together wit h the [SHIFT] key , (9) it initiates the head adjustme nt procedure.
Rockhopper 38 – User’s Guide Page 17 AP-75038, Rev. 1.0. – 27/05/04 7. Media: ¾ Allows selection among roll, cut-sheet or media take-up syste m support. ¾ When pressed togethe r with the [shift] key (9), generates a nozzle check p rint. ¾ Accept a new setting when in menu mode or enter a lower menu level.
Rockhopper 38 – User’s Guide Page 18 AP-75038, Rev. 1.0. – 27/05/04 12. Vacuum : ¾ The Vacuum key allows you to reduce th e fan power when using very light media such as synthetic paper or uncoated paper lighte r than 70 g/m². ¾ When pressed together wit h the [SHIFT] key , (9) it initiates a Set-up List and an adjustment parameter plot.
Rockhopper 38 – User’s Guide Page 19 AP-75038, Rev. 1.0. – 27/05/04 2.2.1. Keyboard Concept The Menu Mode Operation is used to a ccess settings wh ich cannot be cont rolled via the direct access keys. As soon as media is loaded, the printer is ONLINE and ready to receive data.
Rockhopper 38 – User’s Guide Page 20 AP-75038, Rev. 1.0. – 27/05/04 2.2.2. Men u Structure - overview Command MH-GL2 / MHGL, GL2 / RTL-PASS Printer command language selection PlotArea Normal / Expend Set-up hard clip area depending of media size.
Page 21 AP-75038, Rev. 1.0. – 27/05/04 2.3. HEATER SYSTEM OPERATION PANEL 1 = Controls Direct Heater / Fixer 2 = Controls Post Heater / Drye r Controls Direct Heater / Fixer: Set temperature for the direct heater / fixer. Real (RT) and set (ST) tempe rature are displayed on the L CD screen.
Rockhopper 38 – User’s Guide Page 22 AP-75038, Rev. 1.0. – 27/05/04.
Rockhopper 38 – User’s Guide Page 23 AP-75038, Rev. 1.0. – 27/05/04 3. SETTING UP THE UNIT 3.1. INSTALLATION REQUIREMENTS: SELECTING AN ADEQUATE PLACE FOR SETTING UP YOUR EQUIPMENT The location where you se t up your equipment is very im portant.
Rockhopper 38 – User’s Guide Page 24 AP-75038, Rev. 1.0. – 27/05/04 3.2. WHAT’S IN THE BOX? What’s in the box ? ¾ Rockhopper 38 pri nter unit ¾ Printer stand (packed separately) ¾ 1 Paper.
Rockhopper 38 – User’s Guide Page 25 AP-75038, Rev. 1.0. – 27/05/04 3.3. UNPACKING YOUR ROCKHOPPER 38 PRINTER The printer body and printer sta nd are packed in two separate b oxes. Unpack the printer body first. Caution: When unpacking the printer, check whether a ll pa rts described in the parts list are included in the box.
Rockhopper 38 – User’s Guide Page 26 AP-75038, Rev. 1.0. – 27/05/04 3.4. PARTS LIST 3.4.1. Contents of the stand box: Stand leg (left) (1 pc) Stand leg (right) (1 pc) Cross bar (2 pcs) Plastic c.
Rockhopper 38 – User’s Guide Page 27 AP-75038, Rev. 1.0. – 27/05/04 3.4.3. Contents of the accessories box: Cleaning cartridges (4 pc) Eco-Solvent Plus ink Cassettes (C,M,Y,K) (1 each colou r) P.
Rockhopper 38 – User’s Guide Page 28 AP-75038, Rev. 1.0. – 27/05/04 3.5. ASSEMBLING THE PRINTER Caution: Before lifting the printer body out of the box, make sure to remove all plasti c wrapping materials first, in order to avoid that the machine slips from your ha nds.
Rockhopper 38 – User’s Guide Page 29 AP-75038, Rev. 1.0. – 27/05/04 Step 4: Loosen the wing screw which is fixed to the pri nting tabl e (4) and remove the metal fixing plate (5) p rotecting the printer head during transp ortation. (See 4 & 5 on figure below).
Rockhopper 38 – User’s Guide Page 30 AP-75038, Rev. 1.0. – 27/05/04 Step 6: Assemble the paper basket as follows : Insert the metal bar into the small sleeve of the cloth b asket. Then put on the two metal basket supports to the left and the right side.
Rockhopper 38 – User’s Guide Page 31 AP-75038, Rev. 1.0. – 27/05/04 3.6. INSTALLATION OF THE WASTE BOTTLE In the accessories box, you will find the Waste Bottle Bracket together with the Wa ste Bottle. After unpacking and asse mbling the Rockhopper 38 printer, you must install the Waste Bottle Bracket wit h the Waste Bottle.
Rockhopper 38 – User’s Guide Page 32 AP-75038, Rev. 1.0. – 27/05/04 Picture A : 1. Big waste tube 2. 2 thin waste tubes 3. Screws to mount Waste Bottle Bracket 4.
Rockhopper 38 – User’s Guide Page 33 AP-75038, Rev. 1.0. – 27/05/04 4. PREPARING FOR A JOB 4.1. CONNECTING THE POWER CABLE Step 1 : Make sure the printer’s power switch is turned OFF. Step 2 : Plug the printer-end of the power cabl e into the connector at the back of the printer.
Rockhopper 38 – User’s Guide Page 34 AP-75038, Rev. 1.0. – 27/05/04 4.2. CONNECTING THE INTERFACE CABLE Caution: When connecting the printer to your co mput er, make sure that both your printer a nd your computer are switched OFF. Note: For optimum output, please use a cable recommended by Mutoh.
Rockhopper 38 – User’s Guide Page 35 AP-75038, Rev. 1.0. – 27/05/04 4.3. LOADING ECO-SOLVENT PLUS INK CASSETTES (FIRST TIME) Important : Before installing Eco-Solv ent Plus ink cassettes in your ne w Rockhopper 38 printer, it is necessary to clean the Rockhop per 38 with special Eco-Solvent Plus Cleaning Liquid.
Rockhopper 38 – User’s Guide Page 36 AP-75038, Rev. 1.0. – 27/05/04 Step 4: The unit is cleaning the K print head. . Step 5: Remove the Black (K) Eco-Solvent Plus Cleaning Liquid cassette. Note : Only remove the Black (K) Eco-Solvent Plus cleani ng liquid cassette (Not all four Eco- Solvent Plus cleaning liquid cassettes).
Rockhopper 38 – User’s Guide Page 37 AP-75038, Rev. 1.0. – 27/05/04 4.4. LOADING MEDIA 4.4.1. General recommendations with regard to printer media ¾ For best quality output and printing result s on your Mu toh Rockhopper 38 Eco-Solv ent Plus printer, it is recommended to use M UTOH media.
Rockhopper 38 – User’s Guide Page 38 AP-75038, Rev. 1.0. – 27/05/04 Step 4: Align the right side of the media with the base line (holes), as sho wn in the figures. Align the media with the leading edge of the printing pl ate. Align the right side of the media with the baseline h oles.
Rockhopper 38 – User’s Guide Page 39 AP-75038, Rev. 1.0. – 27/05/04 Step 5: Lower the media hold lever by tilting it down(wards). Notes: Always remove the roll media and scroller from the scroller receiver before lo ading a cut sheet. Install your media straight.
Rockhopper 38 – User’s Guide Page 40 AP-75038, Rev. 1.0. – 27/05/04 4.4.3. Loading roll media Step 1 : Open the cover, check that the head is in a pos ition where it will not touch the media keeper blade and put the hold lever up.
Rockhopper 38 – User’s Guide Page 41 AP-75038, Rev. 1.0. – 27/05/04 Note: Do not drop the media roll over the scrol ler as this might damage the scroller en d caps. All Mutoh recommended roll media are rolled up with the printable side facing th e outside, so that you can load the roll media easily.
Rockhopper 38 – User’s Guide Page 42 AP-75038, Rev. 1.0. – 27/05/04 Step 9 : Loading roll media Pull some media off the roll, feed it into the media fee d gap and between the pressure roll ers and the drive roller. Pull out the media at the front side and make su re at least 0.
Rockhopper 38 – User’s Guide Page 43 AP-75038, Rev. 1.0. – 27/05/04 Turn the scroller receiver screw clockwise to move the roll media to the left (when standing in front of the printer).
Page 44 AP-75038, Rev. 1.0. – 27/05/04 Step 13 : During the media detection sequence, chec k if the media runs straight. After media detection, check the position of the right side of th e roll medi a. If the position is almost on the same line as it was before closing the cover, media lo ading wa s perform ed successfully.
Page 45 AP-75038, Rev. 1.0. – 27/05/04 4.4.4 Loading media in combination with the Roll Take-Up System. Step 1 : Open the cover and put the hold leve r in t he UP position by tilting it up(wards). Step 2 : Selecting roll take-up syst em Press the Media-key to select media loading sequ ence with roll take-up system (Both LEDs ON).
Page 46 AP-75038, Rev. 1.0. – 27/05/04 Note : Do not drop the media roll over the scrol ler as this might damage the scroller en d caps. Damaged end caps may cause medi a tracking problems. All Mutoh recommended roll media are rolled up with the printable side facing th e outside, so that you can load the roll media easily.
Page 47 AP-75038, Rev. 1.0. – 27/05/04 Step 10 : Loading roll media. Pull some media off the roll, feed it into the media fee d gap and between the pressure rollers and th e drive roller. Pull out the media at the front side and make su re at least 0.
Page 48 AP-75038, Rev. 1.0. – 27/05/04 Turn the scroller receiver screw clockwise to move the roll media to the left (when standing in front of the printer).
Page 49 AP-75038, Rev. 1.0. – 27/05/04 Step 16 : Fix the media on the cardboard core by means of self-adhesive tape strip s in the middle and on the left and right side. Note : First attach the middle of the media on the cardboard core to avoid slipping of the media.
Page 50 AP-75038, Rev. 1.0. – 27/05/04 4.5. ADJUSTING HEAD HEIGHT. Depending on the media t ype and media thickness u sed, it is possible to adjust the printer’s printhead hei ght accordingly 1.
Rockhopper 38 – User’s Guide Page 51 AP-75038, Rev. 1.0. – 27/05/04 5. HANDLING THE PRINTER 5.1. OVERVIEW OPERATION PANEL FUNCTIONALITY Via your operation panel you can access a variety of function s in three different ways: ¾ Direct Acce ss Keys ¾ Shift Key ¾ Menu Mode 5.
Rockhopper 38 – User’s Guide Page 52 AP-75038, Rev. 1.0. – 27/05/04 5 MEDIA Pressing MEDIA will change the media selection between ROLL media and CUT SHEET media. Always make sure to select the correct media type, prior to loading media. 6 VACUUM Pressing VACUUM will reduce the fan power.
Rockhopper 38 – User’s Guide Page 53 AP-75038, Rev. 1.0. – 27/05/04 5.2.3. High quality / Standard / High speed selection The Rockhopper 38 printer can be set-u p in three speed / quality modes . Quality and speed are inversely proportional: the higher the speed, the lower the quality and vice versa.
Rockhopper 38 – User’s Guide Page 54 AP-75038, Rev. 1.0. – 27/05/04 5.2.4. Resolution Pressing the Resoluti on key will change the output resolution between 720 x 720 dpi true resolution and 360 x 360 dpi. The set-u p can only be changed in idle status.
Rockhopper 38 – User’s Guide Page 55 AP-75038, Rev. 1.0. – 27/05/04 5.2.5. Head Cleaning Although your Rockhopper 38 Printer will occasionally perform an a utomatic cleaning cycle, it might be necessary to m anually activate a cleaning cycle. The head cleaning functio n will clean both the head surface and t he nozzles.
Rockhopper 38 – User’s Guide Page 56 AP-75038, Rev. 1.0. – 27/05/04 5.2.6. Job Cancel & Roll media cut With the Cancel key you are able to cont rol both the cancel function and the media cut function, depending on the condition of the pri nter.
Rockhopper 38 – User’s Guide Page 57 AP-75038, Rev. 1.0. – 27/05/04 5.2.7. Vacuum Pressing VACUUM will reduce the fan power. Always make sure to reduce the fan power when using very light media such as synthetic paper or uncoated paper lighter than 70 g/m ².
Rockhopper 38 – User’s Guide Page 58 AP-75038, Rev. 1.0. – 27/05/04 5.3. SHIFT KEY OPERATIONS 5.3.1 Overview Shift + Function 1 Head Adjustment Alignment + SHIFT + HEAD ADJU STMENT launches the head calibration procedure. This procedure a lready has been carried out in the factory.
Rockhopper 38 – User’s Guide Page 59 AP-75038, Rev. 1.0. – 27/05/04 5.3.2. Nozzle Check After filling the inks, this proced ure uses printing results to ch eck whether the head nozzles are ejecting the ink properly. If the nozzles are ejec ting ink badly, implement the cl eaning treatment in this procedure.
Rockhopper 38 – User’s Guide Page 60 AP-75038, Rev. 1.0. – 27/05/04 Timing fence Printing method Single-pass, bidirectional Black X 360 dpi Y 360 dpi Colour X 180 dpi Y 360 dpi Lettering is not printed in the Head Nozzle Check Pattern.
Rockhopper 38 – User’s Guide Page 61 AP-75038, Rev. 1.0. – 27/05/04 5.3.3. Generating a test print To check if the printer is fully operational , you can generate a test print. To plot out a test print, proceed as follows: Step 1: Load an A3-size sheet in the printer and lower the m edia hold lever.
Rockhopper 38 – User’s Guide Page 62 AP-75038, Rev. 1.0. – 27/05/04 5.3.4. Generating a set-up sheet Once your printer is completely se t-up, it is advantageous to plot out all its settings. The set-up sheet contains all user-definabl e information.
Rockhopper 38 – User’s Guide Page 63 AP-75038, Rev. 1.0. – 27/05/04 5.3.5. Roll media feed When you use roll media, you can feed the media forward or backward by pressing the shift key an d the roll media advance key up or down.
Rockhopper 38 – User’s Guide Page 64 AP-75038, Rev. 1.0. – 27/05/04 5.3.6. Head fine adjustment To solve or check a quality problem caused by he ad misalignment, try to execute the head fine adjustment procedure.
Rockhopper 38 – User’s Guide Page 65 AP-75038, Rev. 1.0. – 27/05/04 DISPLAY EXAMPLE STEPS Step 5: Look at pattern B on your printed sheet. Select the row number of the line where no shift is visible. To change values, use VALUE + and VALUE - keys .
Rockhopper 38 – User’s Guide Page 66 AP-75038, Rev. 1.0. – 27/05/04 5.4. SETUP MENU. 5.4.1. Command Setup *Menu* Command > Command RTL-PASS / MH-GL, GL2 / MH-GL2 Print Area Normal / Expand In.
Rockhopper 38 – User’s Guide Page 67 AP-75038, Rev. 1.0. – 27/05/04 Step 6: Do not press any other key s for 3 minutes or press [BACK ½ ] key again. Step 7: The permanent display is resto red. 5.4.1.2.Print Area Setting up the environmental functions of the printer.
Rockhopper 38 – User’s Guide Page 68 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.3. Position When the command item selected i s MH-GL, GL2 (MH-RTL) or MH-GL/2 (MH-RTL), this specifies the initial pen position into the printer com mands. P1: The initial position is P1 (scaling point) LL: The initial position is at the lower left of the hard clip.
Rockhopper 38 – User’s Guide Page 69 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.4. Terminator When the command item selected i s MH-GL, GL2 (MH-RT L) or MH-GL/2 (MH-RTL), this spe cifies a function that is different from the original command function as the terminator with respect to some commands in each of the printer’s command mo des.
Rockhopper 38 – User’s Guide Page 70 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.5. Resolution In the case of MH-GL, GL2 (MH-RTL) an d MH-GL/2 (MH- RTL), this specifies the re solution for image data in MH-RTL command s.
Rockhopper 38 – User’s Guide Page 71 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.6. Online Timeout When online data is broken off, this specifies a certain period of time, the elapsing of which is taken to be the end of image data.
Rockhopper 38 – User’s Guide Page 72 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.7. Overwrite This specifies functions rel ated to the printer's ow n environme nt.
Rockhopper 38 – User’s Guide Page 73 AP-75038, Rev. 1.0. – 27/05/04 5.4.1.8 Origin Reset Step 1: If a menu is to be specified, press the [MENU] key. The key contents change to the purpl e section on the outside of the operation panel. Step 2: Press the [ENTER] key to confirm the "Command" m enu and shift to the next level.
Rockhopper 38 – User’s Guide Page 74 AP-75038, Rev. 1.0. – 27/05/04 5.4.2. Function Setup *Menu* Function > Ink drying t ime 0 sec to 5 sec to 30 sec to 60 min Halftone Speed / Quality / Thin CMY → Black No / Yes Scale 25% to 100% to 400% Mirror Off / Y-axis On Direct.
Rockhopper 38 – User’s Guide Page 75 AP-75038, Rev. 1.0. – 27/05/04 Step 7: If no other items are to be changed, press the [BACK ½ ] key. Step 8: Do not press any other key for 3 minutes or press [BACK ½ ] key again. Step 9: The permanent display is resto red.
Rockhopper 38 – User’s Guide Page 76 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.3. CMY -> Black Specifies whether black is to be expr essed by CMY (mixture) or K ink.
Rockhopper 38 – User’s Guide Page 77 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.4. Scale The Scale function prints with expande d or reduced data 25% to 100% to 400% (in 1% step) To change the Scale setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key.
Rockhopper 38 – User’s Guide Page 78 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.5. Mirror This function prints with printing data reversed in the Y-axis dire ction.
Rockhopper 38 – User’s Guide Page 79 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.6. Direction In a case where data is to be printed on roll medi a, th is function specifies whethe r the layout of the image on the media is to be based on the size of the data includ ing the margins or only on t he area that will actually be printed.
Rockhopper 38 – User’s Guide Page 80 AP-75038, Rev. 1.0. – 27/05/04 To change the Direction setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Step 2: The key contents change to the purpl e section on the outside of the operation panel.
Rockhopper 38 – User’s Guide Page 81 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.7. Cut Position This function specifies where the roll media will be cut in accordance with the specified layout of the print.
Rockhopper 38 – User’s Guide Page 82 AP-75038, Rev. 1.0. – 27/05/04 To change the Cut Position setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Step 2: The key contents change to the purpl e section on the outside of the operation panel.
Rockhopper 38 – User’s Guide Page 83 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.8. Media Cut Selects whether roll media will be cut or not at the end of printing. If off is selected, the data can be printed again on the same page. Off: Auto-cut: Roll media is cut automatically when prin ting ends.
Rockhopper 38 – User’s Guide Page 84 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.9. Copy Specifies the number of copies when the data is to be printed several time s. 1 to 99 To change the Copy setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key.
Rockhopper 38 – User’s Guide Page 85 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.10 Ink Density Normal: printing with normal intensity Faint: printing with an intensity lighter than Normal Thin: printi.
Rockhopper 38 – User’s Guide Page 86 AP-75038, Rev. 1.0. – 27/05/04 5.4.2.11. Distance Adjustment Based on an actual print, enter the mea sured X-axial dist ance a nd the data length. If there is no previou s setting, the length and width of the last plot will be disp layed.
Rockhopper 38 – User’s Guide Page 87 AP-75038, Rev. 1.0. – 27/05/04 Step 10: Press [VALUE +] key or [VALUE-] key to enter the m easured value digit. Step 11: Press [MENU UP ¿ ] key or [MENU DOWN À ] key to shift to anoth er digit that is to be altered.
Rockhopper 38 – User’s Guide Page 88 AP-75038, Rev. 1.0. – 27/05/04 5.4.3. RS-232C Setup *Menu* RS-232C > Baudrate 38400 / 19200 / 9600 / 4800 Data Length 8 bits / 7 bits Parity None / Odd / .
Rockhopper 38 – User’s Guide Page 89 AP-75038, Rev. 1.0. – 27/05/04 To change the RS-232C setup proceed as follows: Step 1: Press [MENU] to set up the menu. Step 2: Press [MENU UP ¿ ] key or [MENU DOWN À ] key to display RS-232C menu. Step 3: Press [ENTER] key to confirm the “RS-232C” menu a nd shift to the next level.
Rockhopper 38 – User’s Guide Page 90 AP-75038, Rev. 1.0. – 27/05/04 Step 16: Press [BACK ½ ] . Step 17: Do not press any key for 3 minute s or press [BACK ½ ] continuously.
Rockhopper 38 – User’s Guide Page 91 AP-75038, Rev. 1.0. – 27/05/04 5.4.4. Centronics Setup *Menu* Centroni cs > Mode Centronics / Bitronics Timing A-B / B-A Factory default setting item is marked in Bold Centronics Setup Making online setting s for the Centronics co nnection.
Rockhopper 38 – User’s Guide Page 92 AP-75038, Rev. 1.0. – 27/05/04 5.4.4.2. Timing Sets ACK timing for Centronics online communication. A-B: Selects ACK timing for the A-B busy method B-A: Sele.
Rockhopper 38 – User’s Guide Page 93 AP-75038, Rev. 1.0. – 27/05/04 5.4.5. Network Setup *Menu* Net work > IP Address 000.000.000.000 to 192.03 4.043.015 to 255.255.255.255 Factory default setting item is marked in Bold Network Setup Set-up for the network connectio n (Ethernet).
Rockhopper 38 – User’s Guide Page 94 AP-75038, Rev. 1.0. – 27/05/04 Step 8: Press the [VALUE+] key or [VALUE-] key to set the third part of the IP address to a number bet ween "001" and "255". Step 9: Press the [ENTER] key to confirm the third address and shift to the fourth address.
Rockhopper 38 – User’s Guide Page 95 AP-75038, Rev. 1.0. – 27/05/04 5.4.6. Utility Setup *Menu* Utility > Error display On / Off Initialize OK / No All OK / No Command OK / No Function OK / N.
Rockhopper 38 – User’s Guide Page 96 AP-75038, Rev. 1.0. – 27/05/04 Step 6: If no other items are to be changed, press the [BACK ½ ] key. Step 7: Do not press any other key s for 3 minutes or press [BACK ½ ] key again. Step 8: The permanent display is resto red.
Rockhopper 38 – User’s Guide Page 97 AP-75038, Rev. 1.0. – 27/05/04 Step 9 : Press the [ENTER] key to confirm "Initialize All" and shift to "Initial Command". Step 10: If no other items are to be changed, press the [BACK ½ ] key.
Rockhopper 38 – User’s Guide Page 98 AP-75038, Rev. 1.0. – 27/05/04 Step 9: Press the [ENTER] key to confirm "Initial Command" and shift to "Initial Functi.". Step 10: If no other items are to be changed, press the [BACK ½ ] key.
Rockhopper 38 – User’s Guide Page 99 AP-75038, Rev. 1.0. – 27/05/04 Step 9: Press the [ENTER] Key to confirm "Initial Functi" and shift to "Initial Centro". Step 10: If no other items are to be changed, press the [BACK ½ ] key.
Rockhopper 38 – User’s Guide Page 100 AP-75038, Rev. 1.0. – 27/05/04 Step 8: Press the [VALUE+] key or [VALUE -] key to specify "No" or "OK". Step 9: Press the [ENTER] Key to confirm "Initial RS-232 item" and shift to "Initial Centro".
Rockhopper 38 – User’s Guide Page 101 AP-75038, Rev. 1.0. – 27/05/04 Step 6: Press the [ENTER] key to confirm "Initial" and shift to "Initial All". Step 7: Bring up the "Initial Centro" item by pressing the [MENU UP ¿ ] key or [MENU DOWN À ] key.
Rockhopper 38 – User’s Guide Page 102 AP-75038, Rev. 1.0. – 27/05/04 Step 4: Bring up the "Initial" item by pressing the [MENU UP ¿ ] key or [MENU DOWN À ] key. Step 5: Press the [VALUE+] key or [VALUE-] key to specify "No" or "Yes".
Rockhopper 38 – User’s Guide Page 103 AP-75038, Rev. 1.0. – 27/05/04 5.4.6.3. Data Dump Prints a dump to check online. Start-End: Prints a dump from start to end All: Prints a dump for all data To change the Data Dump setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key.
Rockhopper 38 – User’s Guide Page 104 AP-75038, Rev. 1.0. – 27/05/04 5.4.6.4. Head Wash When using this function, cleaning casse ttes need to be installed to the cassette slots.
Rockhopper 38 – User’s Guide Page 105 AP-75038, Rev. 1.0. – 27/05/04 Step 13: The rest of the cleaning fluid in t he printer unit is di scharged when Eco- Solvent Plus cleaning cassette is remov ed. Step 14: Remove the Cyan, Magenta and Yellow ink ca ssettes from each slot.
Rockhopper 38 – User’s Guide Page 106 AP-75038, Rev. 1.0. – 27/05/04 5.5. CONTROLLING THE HEATERS 5.5.1 Mode selection menu This mode gives you the opportuni ty to cont rol the heaters. Pushing the two left sided keys to enter the “Mod e Selection Menu” Following message will be displ ayed.
Rockhopper 38 – User’s Guide Page 107 AP-75038, Rev. 1.0. – 27/05/04 30 min After selecting this mode, the heaters wi ll start heating towards the set temperature a n remain at that temperature for as long as 30 minutes. This time period is call ed “ Preheat time ”.
Rockhopper 38 – User’s Guide Page 108 AP-75038, Rev. 1.0. – 27/05/04.
Rockhopper 38 – User’s Guide Page 109 AP-75038, Rev. 1.0. – 27/05/04 6. DAILY MAINTENANCE & TROUBLESHOOTING This chapter describes routine maintenance su ch as cleaning, exchanging Eco-Solvent Plus ink cassettes, etc.; and offers solutions for minor probl ems that may occur during printe r operation.
Rockhopper 38 – User’s Guide Page 110 AP-75038, Rev. 1.0. – 27/05/04 Important: If there is too much paper dust on the press ure roller or the driv er roller, media feed will not be activated and the following error will be displayed: ¾ Clean the paper senso r with a cotton swab.
Rockhopper 38 – User’s Guide Page 111 AP-75038, Rev. 1.0. – 27/05/04 6.2. REPLACING THE ECO-SOLVENT PLUS INK CASSETTES When the Rockhopper 38 printer indicates or insert or replace the Eco- Solvent Plus ink cassette(s) as soon as possibl e. When the indication is , prepare to have new Eco-Solvent Plus ink cassettes avail able.
Rockhopper 38 – User’s Guide Page 112 AP-75038, Rev. 1.0. – 27/05/04 6.3. REPLACING THE CUTTING BLADE Depending on the kind of roll media used, pape r dust gathe rs in the cutter slot and on the cutte r blade edge. This may cause bad sheet off quality.
Rockhopper 38 – User’s Guide Page 113 AP-75038, Rev. 1.0. – 27/05/04 Caution: The edge of the cutting blade is very fragile, while replacing it, handle it with care. Step 4: Put the head manually back into its capping po sition, and turn the power switch ON.
Rockhopper 38 – User’s Guide Page 114 AP-75038, Rev. 1.0. – 27/05/04 6.4 CLEANING THE WIPERS When the head is cleaned and the type of ink is chan ged frequently, waste matter clinging to the clea ning wiper may cause the printing to become faint or blemis hed.
Rockhopper 38 – User’s Guide Page 115 AP-75038, Rev. 1.0. – 27/05/04 6.5 REPLACING WIPERS To replace the wipers, please follow the steps described below: Step 1 : Move the Wiper back and, with the wiper rack di sconnected, pull the Wiper up a nd remove it.
Rockhopper 38 – User’s Guide Page 116 AP-75038, Rev. 1.0. – 27/05/04 6.6. EMPTYING THE WASTE BOTTLE When printing A0 size or larg er widths, very small amount s of ink will be ejected on the left edge for stable printing quality.
Rockhopper 38 – User’s Guide Page 117 AP-75038, Rev. 1.0. – 27/05/04 6.7. PERIODICAL SERVICE This section describes the periodical services requi red for this machine. The periodical se rvices ensure stable printout quality of the machine. In the perio dical services, some se rvice parts may be checked, cleaned or replaced.
Rockhopper 38 – User’s Guide Page 118 AP-75038, Rev. 1.0. – 27/05/04 6.8. TROUBLESHOOTING Whenever troubles occur with your printe r, refer to the tables below. If the problem occurring is not described in any categ ory listed below, contact your local Mutoh dist ributor.
Rockhopper 38 – User’s Guide Page 119 AP-75038, Rev. 1.0. – 27/05/04 6. Printing starts, but the position is not right. Possible Cause Solution Is the media aligned to the right? Align the media to the right. Is the scale or mirror function activated? Cancel the scale or mirror function or sel ect it again.
Rockhopper 38 – User’s Guide Page 120 AP-75038, Rev. 1.0. – 27/05/04 11. During the medi a loading sequence, med ia gets torn or gets jammed. Possible Cause Solution Are you using the media recommend ed by Mutoh? It is recommended to use media approved by Mutoh.
Rockhopper 38 – User’s Guide Page 121 AP-75038, Rev. 1.0. – 27/05/04 14. Using the wrong media size. Possible Cause Solution Are you using the media recommend ed by Mutoh? It is recommended to use media approved by Mutoh. Is the hold lever down? Make sure to hold the lever down.
Rockhopper 38 – User’s Guide Page 122 AP-75038, Rev. 1.0. – 27/05/04 18. Bad quality of printed lines. Possible Cause Solution Are you using the media recommend ed by Mutoh? It is recommended to use media a pproved by Mutoh. Are you using media that is either too thick or to thin? It is recommended to use media approved by Mutoh.
Rockhopper 38 – User’s Guide Page 123 AP-75038, Rev. 1.0. – 27/05/04 6.9. PRINTING HINTS This section makes it easy for you to look up what so rt of function to use when you want to do a particular sort of operation. It asks the question s and then refers to the sections in this guide where you can find the answers.
Rockhopper 38 – User’s Guide Page 124 AP-75038, Rev. 1.0. – 27/05/04 To connect with network (Ethernet) Question Hint To change the IP address Change "I P Address" in Network settings .
Rockhopper 38 – User’s Guide Page 125 AP-75038, Rev. 1.0. – 27/05/04 To check the status of the printer Question Hint Not to display non-problematical errors.
Rockhopper 38 – User’s Guide Page 126 AP-75038, Rev. 1.0. – 27/05/04 6.10. PRINTER STATUS DISPLAY The condition of the printer is displayed whe n it is working normally. Normal (when media is loaded) Data can be received and printed. Normal (when media is not loaded) Media is not loaded or printing on a cut she et is finished.
Rockhopper 38 – User’s Guide Page 127 AP-75038, Rev. 1.0. – 27/05/04 6.11. ERRORS 6.11.1. Operation Errors and Countermeasures A messaged error impedes the operatio n of the printer. Sometimes an error is displaye d and printing continues or printing may cease when an error is displayed.
Rockhopper 38 – User’s Guide Page 128 AP-75038, Rev. 1.0. – 27/05/04 Request to insert exclusive or same type Eco-Solvent Plus ink cassettes Either ink cassettes other t han t he exclusive type. Make su re exclusive ink cassettes of t he same type are loaded.
Rockhopper 38 – User’s Guide Page 129 AP-75038, Rev. 1.0. – 27/05/04 6.11.2. Data Errors and Countermeasures Data errors occur whe n there is a fault in communication betwe en the printer and the appli cation or computer.
Rockhopper 38 – User’s Guide Page 130 AP-75038, Rev. 1.0. – 27/05/04 6.11.3. Command Errors and Countermeasures Command errors occur duri ng the processing of comm and data rece ived from the application or computer.
Rockhopper 38 – User’s Guide Page 131 AP-75038, Rev. 1.0. – 27/05/04 6.11.4. Errors requiring a Restart Errors requiring a re start are fatal to the operation of the printer. The power to the pri nter must be switched off and the printer must be restarted.
Rockhopper 38 – User’s Guide Page 132 AP-75038, Rev. 1.0. – 27/05/04 Note: When an error occurs in th e XY drive system s, check for an obstruction in the XY drive systems. If there is an obstruction, rem ove it before the power is switched on again.
Rockhopper 38 – User’s Guide Page 133 AP-75038, Rev. 1.0. – 27/05/04 Bus exception error A bus exception error ha s occurre d in the CPU. Bus exception error A bus exception error ha s occurre d in the CPU. System call exception error A system call exception erro r has occurred in the CPU.
Rockhopper 38 – User’s Guide Page 134 AP-75038, Rev. 1.0. – 27/05/04 6.12 HEATER ERROR MESSAGES Errors caused by the heater sy stem. 6.12.1 Automatic Check The heater system has be en equipped with an automated diagnosti cs system to determine if it is safe to activate the heaters or to determine if there is a probl em.
Rockhopper 38 – User’s Guide Page 135 AP-75038, Rev. 1.0. – 27/05/04 6.12.2 Error Messages Message Action Front L Sens Err Error: Front Left Temperature Sensor Front R Sens Err Error: Front Righ.
Rockhopper 38 – User’s Guide Page 136 AP-75038, Rev. 1.0. – 27/05/04.
Rockhopper 38 – User’s Guide Page 137 AP-75038, Rev. 1.0. – 27/05/04 7. APPENDIX This chapter describes the spe cifications of the Rockhopper 38 printer, the RS-232 C, Centronics and network specification s.
Rockhopper 38 – User’s Guide Page 138 AP-75038, Rev. 1.0. – 27/05/04 7.2. INTERFACE SPECIFICATIONS a. RS-232C interface specifications: Use Port: Port1 Baudrate: 4800bps, 9600bps, 1920 0bps, 38400bps Format Synchronism: ASCII Communication: Dou ble communication Data Length: 7bits, 8bits Stop Bit: 1bits, 1.
Rockhopper 38 – User’s Guide Page 139 AP-75038, Rev. 1.0. – 27/05/04 b. RS-232C Cable connection: RS-232C Cross cable connection (RSC-40X) RS-232C 25 Pin shiel d (5570/25S) RS-232C 25 Pin connec.
Rockhopper 38 – User’s Guide Page 140 AP-75038, Rev. 1.0. – 27/05/04 c. Centronics (Bi-directional parallel interface: IEEE1284) specifications: Mode Compatible, Nibble, ECPmode Port Port2 Data Length 8bits Transmission Dire ction Uni-direction (receiving onl y), Bi-direction Connecto r Pin N°.
Rockhopper 38 – User’s Guide Page 141 AP-75038, Rev. 1.0. – 27/05/04 7.3. INSTALLATION OF NETWORK INTERFACE BOARD The standard interface for the Rockho pper printer has a parallel Ce ntronics compatible interfa ce as standard equipment. The network interface board, RJ8 -ETH14, for connection to Ethernet is also available as an option.
Rockhopper 38 – User’s Guide Page 142 AP-75038, Rev. 1.0. – 27/05/04 7.4. MEMORY EXTENSION All Rockhopper 38 printers come stand ard with a memo ry of 8 MB but this can be extended by fitting up to two optional 16 MB (SIM16M) or 32 MB (SIM 32M) memory boards (sol d separately).
Rockhopper 38 – User’s Guide Page 143 AP-75038, Rev. 1.0. – 27/05/04 If only one optional memory chip is to be added, it should be inserted in slot 1 on the lower rig ht of the board with the nicked end of the chip at the right hand end of the slot.
Rockhopper 38 – User’s Guide Page 144 AP-75038, Rev. 1.0. – 27/05/04.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Mutoh Rockhopper 38 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Mutoh Rockhopper 38 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Mutoh Rockhopper 38 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Mutoh Rockhopper 38 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Mutoh Rockhopper 38, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Mutoh Rockhopper 38.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Mutoh Rockhopper 38. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Mutoh Rockhopper 38 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
