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ADMINISTRATOR USER GUIDE FaxFinder ™ FF110 V.34 Fax Server Administrator User Guide.
FaxFinder TM Administrator Use r Guide Model FF110 PN S000330C, Version C Copyright This publication may not b e reproduced, in whole or in part, without prior exp ressed written permissi on from Multi-Tech Sy stems, Inc. A ll rights reserved. Copyright © 2006, by Multi-Tech System s, Inc.
Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 3 Table of Contents CHAPTER 1 – PRODU CT DESCRIPT ION AND SPECIFI CATIONS ................................................................6 P RODUCT D ESCRIPTION ..................
Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 4 Phone Book Screen .............................................................................................................. ................................ 48 Modem Configuration Sc reen – DID Mode m .
Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 5 Right-Click Menu for Sel ected FaxFi nder Device ................................................................................. ............ 143 F IRMWARE U PDATING P ROCE SS - D ETAILED .
Chapter 1: Product Description and Spe cifications Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 6 Chapter 1 – P roduct Descript ion and Specif ications Product Description The FF110 V.34 FaxFinder unit is a complete, eco nomical , easy-to-use network fax serve r.
Chapter 1: Product Description and Spe cifications Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 7 Prerequisite: Ordering the DID Line To operate the FaxFinder syste m, you will need a DID (Di rect Inward Dial) line in your office.
Chapter 1: Product Description and Spe cifications Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 8 Technical Specifications The FF110 FaxFinder mee ts the following specifications: Connectors RJ11-Line Jack, RJ12-DID line, RJ45 - Ethernet Jack Size 4.
Chapter 2: System Overview Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 9 Cha pt er 2 – S y st e m O v ervie w Our Sample System The FaxFinder system handle s faxes in a non-conventional way. A regular fax machine i s a centralized resource.
Chapter 2: System Overview Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 10 Server Setup for Sample FaxFinder S ystem – Rocky Mountain Construction PSTN Roger S herman Presi d.
Chapter 2: System Overview Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 11 Receiving a Fax, Server Perspective – RMC Gets a Fax PSTN County Clerk faxes tax report to head of construction contracting company . Uses contractor ’s DID fax number: 9707852428 1 2 Fax message traverses public phone network.
Chapter 2: System Overview Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 12 Receiving a Fax, Client Perspective – RMC President Gets a Tax Notice.
Chapter 2: System Overview Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 13 Sending a Fax, Server Per spective – RMC Sends a Fax PSTN County Clerk receives Gus Schmidt’ s F A X message requesting taxation delay . 1 Fax message traverses public phone network.
Chapter 2: System Overview Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 14 Sample Client Setup – Gus, the RMC Controller.
Chapter 2: System Overview Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 15 Sending a Fax, Client Perspective – RMC Controller Faxes Tax Complaint.
Chapter 2: System Overview Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 16 Fax Message Components Cover Page Fro m: To : S ub j ect : Co mm e nt : Th e t im e ha s co m e fo r al l go od p e rson s to come t o th e a i d o f th e i r re s pec ti ve co u ntr i es.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 17 Chapter 3 – Ser v er Inst al lat ion T h i s c h a p t e r s h o w s y o u how to set up your Multi-Tech Model FF110 F axFinder. The setup process includes both cab ling of the FF110 unit and configur ation of the FaxFinde r server software.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 18 You Supply • A nearby AC power outlet • A nearby phone line jack • A connection to your Eth.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 19 4. Connect FaxFinder to Ethernet Network. Plug one end of your RJ45 ethern et cable into the Fa xFinder’s ethernet jack and the other end into you r network ethernet hub.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 20 Part B: Configuring the FaxFinder Server Summary of Configuration Data The table below lists the information you will need to fill in on the various FaxFind er Serve r screen.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 21 1. Setting Admin PC to Startup IP Address a. Connect a pc to your netwo rk. b. Set the pc IP address to 192.168.2.x subnet (using any addre ss excluding 192.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 22 2. Logging In (I) a. Bring up a Web browser on your pc. At the brow ser’s address li ne, type t he default Gateway address: http://192.168.2.1 and press Enter .
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 23 e. Click the Login button. The Web Management Hom e screen will appear. From this screen, you can access all of the FaxFinder Server software screens.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 24 4. Resetting Admin PC to Its Regular IP Address In step #1 above, you recorded the original IP addre ss of the administrator’s PC and then reset it to the IP address required to allow communi cation with the FaxF inder unit.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 25 b. Destination Email Address for POTS Line Fax i. In the “POTS Line” row of the Phone Book screen, enter the ema il address of the person whom you want to receive all inbound fa xes received on the POTS line.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 26 7. Setting Up the Mail Server The FaxFinder uses a mail server to send, by email, call log report s to the administrator. An email is also sent to the administrator each time the FaxFinder is powered up.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 27 c. Note that the value entered in the “Fax ID” fiel d (typically the DID phone num ber an d, sometimes, an organizational identifier) will appea r in the fax log printed by the sender’s fax machine.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 28 c. Specify a Country Code that fits your location. d. Use the Routing field to set the FaxFinder’s operating mode. For POTS Mode , set the Routing field to “POTS Line.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 29 When Smart Dial is OFF, the FaxFinder modem will seize the p hone line and dial after a 3-second pause whether a dial tone is present or not. Hint : If ‘no dial tone’ messages appear consistently, set Smart Dial to OFF.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 30 10. Changing Admin’s Server Password a. In the Password Administration screen, enter a new User ID and Passwor d for the FaxFinde r Administrator (something other than “admin” an d “ad min”).
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 31 b. Click on Update for this row. ad m i n - ha n k Na m e Us e r I D P a s s w or d Func t i on P.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 32 b. Verify that the fax message sent reac hes the email inbox of the administrator.
Chapter 3: Server Installation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 33 b. Click on Add for this row. The message “Su c ce ss: [name] was updated” will appear above the Phone Book list. H a nk G r e gor y - - A dm i n a dm i n hg g@ r m c 83.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 34 Chapter 4 – F axFinder Serv er Sof tw ar e Scr eens In this chapter, we present the screens of the FaxFinde r server software. We describe each field in ea ch screen and some of the command buttons.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 35 Login Screen The FaxFinder Server Login screen is the primary s ecurity device for the Serve r software. The FaxFinder has a defa ult setting that allows use of “admin” as both the User Name and the Password at initial startup.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 36 Fax Log Screen Sorting Function . You can sort the entries of this scree n by doing a mouse-over on the name/identifier of any column that has variable entries.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 37 Fax Log Screen Field Definitions Column Values Description Time mm/dd/yyyy Time that fax was sent or received. Name alphanumeric Client party sending or receiving fax.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 38 Fax Details Screen The Fax Details screen is a sec ondary screen a ccessible from the Fax Log screen. It presents detailed technical information about a fax selected in the Fax Log screen.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 39 Fax Details Screen Field Definitions Field Values Description Off-Hook Time mm/dd/yyyy hh:mm:ss The time at which the modem went off-hook for the fax transmission.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 40 Current Status Screen Current Status Screen Field Definitions Field Name Values Description System fields group Current Time weekday, mo, dd hh:mm:ss yyyy The present time of day.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 41 Current Status Screen Field Definitions (con t’d) Field Name Values Description .
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 42 The “Initialize Modem” and “Make Busy” button comm ands can be legitimately in voked only by a user with administrative rights.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 43 Current Status Screen Fi eld Definitions (con t’d) Field Name Values Description POTS Modem fields group Connect Time mm/dd/yyyy, hh:mm:ss For the current fax, the date and time at which the connection began.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 44 Administration Screen.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 45 Administration Screen Field Definitio ns Field Name Values Description IP Configuration Fields IP Address n.n.n.n for n = 0-255 The IP address of the fax se rver.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 46 Administration Screen Field Definitio ns Field Name Values Description SMTP Configuration Fields SMTP Server Address n.n.n.n for n = 0-255 Domain name or IP ad dress for mail server (SMTP must be supported on mail server).
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 47 Administration Screen Field Definitio ns (continue d) Field Name Values Description Time Configuration Fields (continued) Update (button) Click on this button to make changes to Time Configuration settings take effect.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 48 Phone Book Screen The Phone Book screen maps the DID extension phone nu mbers of clients to their respective email inbox addresses at which they will receive incoming faxes as viewable drawing files.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 49 Phone Book Screen Field Definitions (cont’d) Field Name Values Description Delete button -- Use to remove a client user from the Phone Book.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 50 Modem Configuration Screen – DID Modem “Modem Configuration: DID Mode m” Scr.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 51 “Modem Configuration: DID Modem” Screen Field Definition s (cont’d) Field Name Values Description Fax Debugging on, off This field allows you to turn on or off a fax debugging feature.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 52 Modem Configuration Screen – POTS Modem “Modem Configuration: POTS M odem” S.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 53 “Modem Configuration: POTS Modem” Screen Field Definitio ns (cont’d) Field Name Values Description Fax Debugging on, off This field allows you to turn on or off a fax debugging feature.
Chapter 4: FaxFinder Server Software Scre ens Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 54 Password Administration Screen Use the Password Administration screen to assign password to client users in the FaxFinder system. In this screen, you specif y each client’s name, user ID, and password.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 55 Chapter 5 – F axFinder C lient Sof t w are Conf ig ur at ion To configure .
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 56 2. At the Welcome screen, click Nex t . 3. At the Choose Destination Location screen, designate the de sired file location for the FaxFinder client software.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 57 4. At the Select Program Folder screen, you can designate a program folder f or the FaxFinder software. Again, in most cases, the default is recommended unl ess you have other plans.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 58 6. You will be asked whether or not you want to as sociate TIF and CPG files with the Multi-Tech Tiff Viewer. Click Yes (unless you prefer to use a different viewer prog ram).
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 59 The FaxFinder Fax Clie nt Software starts autom atically when the installation is complete. Icons for the FaxFinder software appli cations will appear in the Wi ndows Start menu.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 60 Associating Client with Specific FaxFinder Unit(s) Sometimes more than one FaxFinde r unit is connected to an Ethernet network.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 61 the sake of simplicity and convenience) to use the same Username and Password for all FaxFinde r units.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 62 Dis-Associating the Client from a Specific FaxFinder Unit In this procedure, you will un-do the procedure “Associating Client with a Specific FaxFinder Unit.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 63 Disabling and Re-Enabling a Client’s FaxFinder Service Disabling a FaxFinder’s service to a spe cific client is simply a temporary version of dis-asso cia ting the client from that FaxFinder.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 64 FaxFinder Fax Client Software Menu Command Definitions FaxFinder Fax Client .
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 65 FaxFinder Fax Client Software Menu Command Definitions (cont’d) Command Na.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 66 FaxFinder Fax Client Software Menu Command Definitions (cont’d) Field Name Values Description Device St atus tab Device (column) alphanumeric Shows FaxFinder or HylaFAX server uni ts with which the client is associat ed.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 67 FaxFinder Fax Client Software Menu Command Definitions (cont’d) Command Na.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 68 FaxFinder Fax Client Software Menu Command Definitions (cont’d) Field/Command Name Values Description Pending Faxes tab Recipient (column) -- Identifies recipient of each fax for which transmission is incomplete.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 69 FaxFinder Fax Client Software Menu Command Definitions (cont’d) Field Name Values Description Fax Ports tab Device (column) alphanumeric Shows FaxF inder units with which the client is associated.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 70 FaxFinder Fax Client Software Menu Command Definitions (cont’d) Field/Command Name Values Description Fax Log tab Recipient (column) Identifies recipient of each outgoing fax.
Chapter 5: FaxFinder Client Software Configu ration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 71 FaxFinder Fax Client Software Menu Command Definitions (cont’d) Field/Command Name Values Description Address Book tab Name (column) alphanumeric Shows t he name of the the selected Address Book entry.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 72 Chapter 6: F axFinder Client Sof tw are Oper at ion This chapter describes the things that a client u s er can do with the FaxFinder system.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 73 2. At the FaxFinder Send Fax screen: A. Enter the recipient’s name and faxing phon e number in the “Name” and “Phone Num ber” fields.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 74 Sending a Fax To send a fax by printing from an application progra m on a client PC, follow the steps listed below. 1. The FaxFinder client software must be installe d on the PC.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 75 However, you can send faxes thro ugh th e FaxFinder without bringing up the FaxFinder Clie nt Software screen.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 76 5. At the application program (for example, a word processi ng prog ram or drawing program ), p rint to the FaxFinder. Setting the destination of the printing job varies from prog ram to p rogram.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 77 To assign the FaxFinder as the default printer simu ltaneously for all appli cation p r ograms that print, use the Windows Printers dialog box.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 78 6. After the printing has been initia ted by the applicati on program, the FaxFinder Send Fax screen will appear. Click on Address Book .
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 79 The “Cover Page Style” chosen will determine h ow thi s information will appear on the fax cover page.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 80 Scheduling Fax Transmissions The FaxFinder allows yo u to send a fax immediately or delay its transmissio n until a later time.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 81 7. The fax will be sent at the scheduled time. You can view the e vent as it happens in the FaxFinder client software Device Status screen or after the fact in the Fax Log screen.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 82 Putting Pending Faxes on Hold and Rescinding the Hold Suppose you have sent a fa.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 83 At that point, the FaxFinder will complete the fax in progress that is being sent to the second recipi ent.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 84 She could view the details of the fax and , at her option, view the fax again.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 85 She could “delete” the fax, which means that that fax transmi ssion would ne ver be completed.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 86 Setting Fax Retry Number and Interval You can set the FaxFinder client software to retry a fax tr ansmi ssion if it fails on the first attempt.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 87 Sending One Fax Containing Multiple Documents The FaxFinder allows yo u to include multiple documents in a single fax transmission.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 88 3. You can also add to the list of files to be faxed out by includi ng items that you have stored. In the “Documents” pane of the FaxFinder Send Fax screen, click Add .
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 89 Forwarding a Fax Suppose you recei ve a fax using the FaxFinder s yste m.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 90 4. In the FaxFinder Send Fax screen, specify a recipient for the fa x.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 91 Receiving a Fax The FaxFinder Ser ver delivers incomin g faxes to client P Cs in their email inboxes. 1. A DID phone directory number must be assign ed to the client PC at the FaxFinder Server.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 92 5. The FaxFinder client opens the email message. The incoming fax message take s the form of a graphic file attachment. The FaxFinder Server ha s a ssigned the file an automatic file name.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 93 Using the Multi-Tech Tiff Viewer The Multi-Tech Tiff Viewer program ha s a variety of fe atures that enhance the vi ewing of fax messages in graphic file form (thumbnails, zoo ming, spot magnificati on, scrolling, rotating, etc.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 94.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 95 While most of these features are commo n to many gr aphical programs, some warra nt a bit of explanation. Copy . The Copy function allows you to copy the fax file and inse rt it into a different application program.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 96 Spot Magnifying Glass . In this viewing mode, a magnifying glass icon (cursor) appears.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 97 Click-and-Hold over Area . Two additional windows will appe ar. The cursor itself becomes a small secondary wi ndow of fixed size. The same image al so appears on a third window.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 98 Importing Fax Images into Othe r Application Programs The Copy command in the Multi-Te ch Tiff Viewer allows y ou to import the fax image into other application programs.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 99 Setting Up Your Address Book Manually The Address Book in the FaxFi nder Client Software adds significan t convenience to the system.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 100 5. A Contact – Recipient screen will appear presentin g the contact info for this particular recipient. 6. When you click on “A ddress Book” at the FaxFind e r Send Fax screen, this same contact list will appear.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 101 Setting Up Your Address Book by Synchronizing with Outlook What Synchronization.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 102 3. Click on Browse . Select the de sired folder from the Select Contact Folder (Outlook:) screen. Click OK . If a confirmation screen appears, click OK .
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 103 5. Right-click on Outlook Synchronize r a nd select Sy nchronize w ith Outlook . The Outlook Contact information will be copied in to the FaxFinder Address Book.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 104 Using Stock Cover Pages Faxes are often accompanied by a cover page that specif ies from whom it was sent, to whom it was sent, the date, and other details about the sending an d receiv ing parties.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 105 3. When the FaxFinder Send Fax screen appears, it w ill list the document we want to fax in its “Documents” pane. Next we mu st specify a recipi ent.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 106 4. The FaxFinder Send Fax screen app ears again but this time our recipient has been ente red.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 107 5. Since we intend to use a cover page, we click “Use Cover Page” and then sel ect a stock cover pag e from the “Cover Page Style” drop-do wn list.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 108 Suppose we choose the style called “BoldComplete.” We can vie w it by clicking “View/Edit” on the FaxFinder Send Fax screen.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 109 6. To see how the cover p age appears after the send er an d recipient information has been aut omatically inserted, click Preview Fax.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 110 Creating or Modifying Cover Page Styles The Multi-Tech Cover Page Gene rator program allows you either to produ ce custom cover pages o r to use existing style templates.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 111 2. The main Template Editor screen will appear.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 112 3. Several types of objects can be added to a cover page file. These are listed in the Insert pulldown menu. The commands to create these objects can be invoked either here or from buttons on the Tool Bar.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 113 To insert an automated field, you must click on the “Edit Box” button and then d rag open a box at the desired place on the screen.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 114 6. Enter the field label in the Static Text box. Be sure to allow enough room for the size of font you have chosen. If the box is too small for the font size, the text will be cut off.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 115 7. Select the “Edit Box” (or “Field Text”) cursor labeled ab and drag to open the desired field. Double-click on the box you have opene d.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 116 You might want the automated field value to be placed on a line or in a recta ngle. If so, you could use the line cursor to put a line beneath the edit box or use the rectangle cursor to place a rectangle around the edit box.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 117 8. To add a graphic file to the cover page template, click on the Im age icon . Then browse to the directory that contains the desired graphic file.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 118 Modifying Existing Cover Page Templates Note : While all five stock co ver page style s can be readily customized, the st yles “PlainComplete” and “Plain Short” are especially well suited to custo mization.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 119 For our example, we will rename the file rmc1.cpg, for the purposes of our fictitiou s company, Rocky Mountain Construction, Inc. 4.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 120 5. Add company logo at top of cover page. For our example, we will add the graphi c file “ff-rocky-mtn-logo1.bmp” to the cover page.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 121 6. Add company slogan to bottom of template. For the purposes of our fictitious company, Rocky Mountain Construc tion, Inc., we will use the slogan “Building on New Hori zons.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 122 7. In the File menu, select “Save As” and overwrite the f ile using the same filen ame used in step 3, saving it in the ‘Application Data’ directory for the FaxFinder client software.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 123 9. When the fax is sent, the ‘automated’ fields on the cover page template will be filled in with information from the Address Book (if the recipient is listed there).
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 124 Cover Page Generator Menu/Icon Command Descriptions File Menu FaxFinder Cover P.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 125 Edit Menu The Undo command (al so accessible u sing the keyboard sho rtcut Ctrl + Z and the button) reverses the effect of the last command .
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 126 FaxFinder Cover Page Generator Soft ware Menu Command Definitions (cont’d) Command Name Icon Description Insert menu commands Static Text Use to insert text objects needed in the cove r page template.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 127 View Menu FaxFinder Cover Page Generator Soft ware Menu Command Definitions (cont’d) Command Name Icon Description View Menu commands Zoom In Use to view a smaller area of the cover page template file in greater magnification.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 128 Settings Menu FaxFinder Cover Page Generator Soft ware Menu Command Definitions (cont’d) Command Name Icon Description Settings Menu commands Font Brings up Font dialog box in which font, font size, and font style can be set.
Chapter 6: FaxFinder Client Software O peration Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 129 Reporting Failed Faxes to the Administrator Occasionally clients will re ceive em ail messages from the FaxFinder that pertain to faxes that have failed partially or entirely.
Chapter 7: Server Operation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 130 Chapter 7 – Ser v er Oper at ion Fax Log Email Messages The FaxFinder administrator will receiv e an email after ev ery user-specified n faxes have been handled by the FaxFinder ( n is the total of faxes s ent and receiv ed).
Chapter 7: Server Operation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 131 Front Panel LEDs Label Identifier Name Description General LEDs Power On if unit is on. Status Flashing Green = unit is functioning p roperly Solid Red = unit is having its software updated.
Chapter 7: Server Operation Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 132 Dealing with Failed Fax Reports Occasionally clients will re ceive em ail messages from the FaxFinder that pertain to faxes that have failed partially or entirely.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 133 C h a p t e r 8 - D ev i ce M a n a g e r Instal lat ion & Oper at ion Installing Device Manager Software The process of installing the Device Manager software is explained in the illustration below.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 134 Operation: Applicability of Device Manager To what devices does Device Manag er pertain? The Devi ce Manager software applies to FaxFinders, CallFinders, and to the MA 100 Multi-Access Dial-Up Et hernet Link unit.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 135 How to Access Command Command Name Summary Update [Firmware] Updates “server” firm ware and channel firmware of a device (FaxFinder, CallFinder, or Multi- Access unit).
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 136 Opening the Device Manager Software 1. To launch the Device Manage r program from the Windows deskt op, go to Start | Programs | Device Manager | Device Manager .
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 137 Device Manager Main Screen The Device Manager’ s main screen lists the devices (F a xFinders, CallFinders, or Multi-Acce ss units) that are working together as a system.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 138 Main Screen Menu or Column Description File menu Contains the Exit command whi ch closes the Device Manager prog ram. Edit menu Allows you to add a device (FaxFinder, CallFinder, or Multi-Access unit) to the system.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 139 Device Manager “Edit” Menu Edit Menu Command Description Synchronize Phonebooks Transfers phoneb ook data from a Primary FaxFinder unit to all FaxFin ders designated as Copy units.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 140 Synchronizing Phonebooks As noted earlier, this command applie s to FaxFinde rs, CallFinders, and to MA100 Multi-Access units. The steps of the procedure are describ ed below using a FaxFinde r as an example device.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 141 3. Invoking synchronization . In the main Device Manager screen, open the Edit menu and select Synchronize Phonebooks .
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 142 Adding Devices Any FaxFinder/CallFinder/ MultiAccess unit to be added to the system and come under the management of the Device Manager softwa re must be connected to the same IP network as the computer running the Device Manager softwa re.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 143 Right-Click Menu for Selected FaxFinder Device Right-Click Menu Command Description Delete Dis-associ.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 144 Deleting a Device Invoking the Dele te command removes the selected device (FaxFinder, CallFinder, or M ulti-Access unit) from the system. Once deleted, the device w ill no longer be under the management of the Device Manager software.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 145 Saving a Configuration Each type of device in the FaxFinder/Ca llFinder/MultiA ccess family sav es all of its settings (IP add ress, password, modem parameters, DID channel parame ters, phone book settings, etc.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 146 Restoring a Configuration To re-install on the device (FaxFi nder, CallFinder, or MultiAccess unit) a group of settings (configuration) previously saved on the co mputer running the Devic e Manager software, use the Resto re Configuration command.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 147 Updating Firmware When Update comm and is invoked, the Update [ Device ] N.N.N.N screen app ears. From this screen you specify which type of code (serve r, POTS modem, or, for FF110 or CF220, DID channel mode ms) to update with which firmware file.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 148 Setting Phone Book Sharing The phonebook of a Primary FaxFinder unit is a so urce or central phonebook. Phone n umbers should be entered into this phonebook.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 149 Firmware Updating Process - Detailed Over time, new versions of FaxF inder firmware will be issued.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 150 2. The Update FaxFinder N.N.N.N screen will appear. The current firmware versions for the FaxFinder’s POTS Modems (1 modem for FF100 and FF110; 2 modems for FF 200; 4 modems for FF420; 8 modems for FF820) will be list ed in the main window.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 151 3. Browse to the location of the most recent firmware file.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 152 6. The updating process wi ll take as lo ng as a minut e. During this time, several messages will appear in the Update FaxFinder N.N. N.N window. A transient TFTP screen may appear briefly.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 153 FaxFinder Server Firmware Update 1. Bring up the Device Manager software main screen. In the Device column, identify the FaxFinder unit on which the update is to be done.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 154 In the bottom (and largest) pane of the Update FaxFinder N. N.N.N window, read the list an d write down the version of firmware currently in use fo r the FaxFinder server and its POTS modem s.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 155 6. The updating process wi ll take as lo ng as a minut e. During this time, several messages will appear in the Update FaxFinder N.N. N.N window. A transient TFTP screen may appear briefly.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 156 8. Repeat steps 1-7 for each FaxFinder unit in the system. NOTE : For proper operation of the FaxFinde r sy stem, including the sharin g of Phone Boo k data, the server firmware version for all FaxFinder uni ts must be the same.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 157 3. A transient screen will appear while the ‘wi zar d’ program prepares to un-install the software.
Chapter 8: Device Manager Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 158 5. At the next screen, confirm your decision to unin stall the Device Manager software b y clicking Yes . 6. A transient screen appears whil e files are being removed.
Chapter 9: Troubleshooting Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 159 Chapter 9 – Troubleshooting 1. What if I can't see the web page for my FaxFinder ? REMEDY : Is the status LED on the FaxFinder unit blinking? If not, then the unit is either m alfunctioning or not turned on.
Chapter 9: Troubleshooting Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 160 No email message after mail server setup (cont’d) If pinging the mail server by its domain name fa ils, then try pi nging it by using its IP address (if this can be dete rmined).
Chapter 9: Troubleshooting Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 161 3. What if the modem doesn't answer a call on the DID line? REMEDY .
Chapter 10: Regulatory Information Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 162 Chapter 10 – R eg ulator y Inf orm at ion 47 CFR Part 68 Telecom 1. This equipment complies with Part 68 of the 47 CFR rules and the requirements adopted by the ACTA.
Chapter 10: Regulatory Information Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 163 12. Manufacturing Information: Manufacturer: Multi-Tech Systems, Inc. Trade Name: FaxFinder Model Number: FF110 Registration No: AU7USA-46014-MD-E Ringer Equivalence: 0.
Chapter 10: Regulatory Information Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 164 Canadian Limitations Notice Notice: The ringer equival ence number (REN) assigned to each terminal de vice provides an indication of the maximum number of terminal s allowed to be connec ted to a telephone inte rface.
Chapter 10: Regulatory Information Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 165 WEEE Statement (Waste Electrical and Electronic Equipment) July, 2005 The WEEE directive pla.
Chapter 11: Warranty, Se rvice, & Repair Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 166 Chapter 11: W arranty , Ser v ic e, & Re p a i r Multi-Tech Warranty Statement Multi-Tech Systems, Inc.
Chapter 11: Warranty, Se rvice, & Repair Multi-Tech Systems, Inc. FF110 FaxFinder Fax Server Admin User Guide 167 DHL courier services, or by airmail parce l post; shipments made by any othe r method will be refused. A Returned Materials Authori zation (RMA) is requir ed for product s shipped from outside the U.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Multi-Tech Systems FF110 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Multi-Tech Systems FF110 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Multi-Tech Systems FF110 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Multi-Tech Systems FF110 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Multi-Tech Systems FF110, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Multi-Tech Systems FF110.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Multi-Tech Systems FF110. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Multi-Tech Systems FF110 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
