Manuale d’uso / di manutenzione del prodotto 3100 del fabbricante Mitel
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VOICE MAIL USER GUIDE.
NOTICE The information contained in this document is belie ved to be accur ate in all respects but is not warranted by Mitel Networks Corporation (MITEL ® ). T he information is sub ject to change without notice and should not be construe d in any way as a commitment by Mitel or any of its affiliates or subsidiaries.
Quick Reference Sheet Ask your Administrator to help you complete this information. Write down th e following import ant numbers, and ke ep them handy while using the vo ice mail system.
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Table of C ontents 5 Quick Reference Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
V oice Mail User Guide 6.
Introduction 7 Introduction About Y our V oice Mail System The Mitel ® 310 0 Integrated Communications Plat form (ICP) featu res an automated voice mail system for handling telephon e calls and t aking messages.
V oice Mail User Guide 8 Where to Get Help If you have a ny problems or questions ab out proced ures, consult your Administr ator (the per son in your company who manages the communications system).
Accessing t he Voice M ail System 9 Accessing the V oice Mail System Calling the V oice Mail System for the First T ime 1. Lift the handset (or use ha ndsfree dia ling). 2. Dial the M essage Cente r extension. T he system prompts you for yo ur passcode.
V oice Mail User Guide 10 4. Press to play your messages, or pres s anot her key to select a diff erent option from the Main Menu. See “Playing Y our Messages” on page 12 for more information. Calling from Out side 1. Call your comp any’s Automa ted Attendant number .
Using the Voice Mail System 11 Using the V oice Mail System This section describes the options available in the voice mail system. After you call the system and access your mailbox, choose from the menus and options shown below .
V oice Mail User Guide 12 Playing Y our Messages Press to play your messages. After listening to a message, choose an option from the “Play” menu. Y ou can also use these options while list ening to a v oice messag e.
Using the Voice Mail System 13 After recording yo ur message, you can choose an option from the “Send” menu: Review Listen to the message you just re corded Discard Replace the re corded message w.
V oice Mail User Guide 14 Quick Messaging Quick Messa ging allows you to leave me ssages for yourself or fellow employees without ri nging their telephone or acce ssing your mailbox. 1. Dial the Message Center extension. 2. When the system a nswers, press .
Using the Voice Mail System 15 Name Dialing When enabled, the Name Dialing fe ature allows you to reac h a mailbox user from the Auto Attendant by dialing th e user's name on the keyp ad. The system can be configured to dial by last name or by first name.
V oice Mail User Guide 16 Message Notification Message notification allows you to leave the of fice and have the system notify you when you receive messages. The system will call you at a telephone number or pager number . Y ou can also use notifi cation to alert yo u to messages if your telephone does not have a mess age light.
Using the Voice Mail System 17 6. Select where yo u want to be notified: • T o be notified at an internal extension, press • T o be notified at an external number , press • T o be notified on a messaging pager , press • T o be notified on a tone pager , press • T o be notified on a digit al p ager , press .
V oice Mail User Guide 18 3. Press for Distribution List. 4. Enter a distr ibution list number . 5. Press for Delete. 6. Enter the mailbox number to delete using the keypad. Th e system reads back the name or number of the mailbox user . 7. Repeat steps 5 a nd 6 for each number you want to delete.
Using the Voice Mail System 19 Y ou can change your temporary gree ting anyti me you wish to let callers know about any schedule changes. It's a good idea to create a temporar y greeting every day—it shows callers that you really do use voice mail.
V oice Mail User Guide 20 T o disable and enable a temporary greeting : After creating a temporary greeti ng, you can enable and disable it as required or let the system switch to your permanent greetin g after a specifie d number of days. 1. Call the voice mail system and acces s your mailbox.
Helpful Hints 21 Help ful Hint s 24 Hour T ouch-T one Accessibility The voice mail system functions 24 h ours a day , 7 days a week. All you need is a touch-tone telephone to check messages anytime, from any locatio n.
V oice Mail User Guide 22 Ty p e A h e a d Y ou don’t need to listen to all menu promp ts before pressing a key selection; the prompt s are only for your convenience. If yo u know which ke ys to use, type ahead and move through the system as fast as you wish.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Mitel 3100 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Mitel 3100 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Mitel 3100 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Mitel 3100 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Mitel 3100, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Mitel 3100.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Mitel 3100. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Mitel 3100 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
