Manuale d’uso / di manutenzione del prodotto 3000 del fabbricante Mitel
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Get Started Guide.
Mitel 3000 Getting Started Guide T able of Content s GUIDE TO SYSTEM DOCUMENTATION ...................................................................................................... 1 Getting Started Guide .........................................
Mitel 3000 Getting Started Guide SYSTEMS POPULATED WITH DIGITAL (ISDN) LINES ONLY WILL NOT OPERATE IN POWER FAIL MODE. THESE SYSTEMS MUST BE INSTALLED WITH THE OPTIONAL BATTERY BACK U P UNIT OR AN AUXILIAR Y UNINTERRUPTIBLE POWER SUPPLY (UPS)EXTENSION SETTINGS .
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Mitel 3000 Getting Started Guide 1 Guide to System Documentation The Mitel 30 00 is provide d with the f ollowing rang e of docume ntation: Getting Started Guide Provides overview of System Programmin.
Mitel 3000 Getting Started Guide 2 System description • The Mitel 3000 is an integrated commun ications system. It suppor ts all your voice call needs as well as a n optiona l integra ted data solution that allows multiple s imultaneous Internet sessions.
Mitel 3000 Getting Started Guide Eight key Feature Phone layo ut Speaker key/light Mute key Handset Data socket and Headset socket (underneath) Display key s Scroll/Edit keys Numeric keypad Clear key .
Mitel 3000 Getting Started Guide 4 Explanation of Symbols in thi s Guide Specific symbols are used to define particu lar o pera tions or to highligh t important areas as follows: Caution Programming k.
Mitel 3000 Getting Started Guide Accessing the System Pr ogramming 5 Instru ction Action Menu Display From the Programming phone (ext. 20 by default) sel ect the Programming key ---PHONE SETUP--- - Au.
Mitel 3000 Getting Started Guide 6 Programming System Time & Date Instru ction Action Menu Display From the system prog ramming sub menu select [System] Select Option - System - Extensions - Lines.
Mitel 3000 Getting Started Guide Configuring a Group (Ring/Hunt Group) Configuring a Group & Assigning ext ensions Instru ction Action Menu Display From the system prog ramming sub menu se lect [L.
Mitel 3000 Getting Started Guide 8 Configuring a Group & Assign ing extensions [continued] Instruction Action Menu Display If RING GROUP is selected Select the extensions to be inc luded in the R ING GROUP Select Extensions ◊ Ext. 20 Ext. 23 ◊ ◊ Ext.
Mitel 3000 Getting Started Guide 9 Note on groups & group ty pes. Group programming • When assig ning exte nsions with in a ring or hunt group, the first eigh t extensions are included by default in G roup 1. The remain ing 19 groups cont ain extension 20 only.
Mitel 3000 Getting Started Guide 10 Mapping Incoming Calls to a Group [Fr om a Network line] Instruction Action Menu Display From the System Pro gramming sub menu se lect [Lines] Select Option - Syste.
Mitel 3000 Getting Started Guide Mapping Incoming Calls to a Gr oup [Fr om an MSN or DDI] Instruction Action Menu Display 11 From the System Pro gramming Sub Menu Select [Lines] Select Option -System .
Mitel 3000 Getting Started Guide 12 Configuring Call Restriction Rules Call Restriction and Tables Call Restriction a llows you to prevent specific extensions from making specific types o f calls in Day or Night Mod e.
Mitel 3000 Getting Started Guide Setting up Call Rest riction Tables Instruction Action Menu Display From the System Pro gramming sub menu select [System] Select Option - System - Extensions - Lines 1.
Mitel 3000 Getting Started Guide 14 Assigning the Ru les to Extensions Instruction Action Menu Display From the System Pro gramming sub menu select [Extension] Select Option - System - Extensions - Li.
Mitel 3000 Getting Started Guide Configuring Night & Weekend Service 15 Instruction Action Menu Display From the System Pro gramming sub menu select [System] Select Option - System - Extensions - .
Mitel 3000 Getting Started Guide 16 System Password Changing the System Password Instruction Action Menu Display From the System Pro gramming sub menu select [System] Select Option - System - Extensio.
Mitel 3000 Getting Started Guide Voice Mail Configuring the System Voi ce Mailbox Note: To utilize the Voice Mail features on the Mitel 3000, you must purchase and install the optional Voice Mail module.
Mitel 3000 Getting Started Guide 18 Assigning Voice M ail extensions Note: To utilize the Voice Mail features on the Mitel 3000, you must purchase and install the optional Voice Mail module.
Mitel 3000 Getting Started Guide Assigning Voice M ail capacities Note: The system assig ns a limit of 20 messages per mailbox. This ca n be modified. Instruction 19 Action Menu Display From the Syste.
Mitel 3000 Getting Started Guide 20 Auto Attendant You can configure the syst em so that calls ar e automatically answered and a messag e returned to the caller. The message can be cu stomized. Ca llers can dial through this message dire ctly to an extension if they know the extension numbe r.
Mitel 3000 Getting Started Guide Directory Services There are two types of Directory Service provided in the system - a Simple Directory Service and a Dial Name Directory service. Only one of these services can be programmed at an y time. Recording a Directory Message, listing the name s and extension numbers, provides the Simple Service.
Mitel 3000 Getting Started Guide 22 Dial Name Director y Service Programmi ng There are three elements to programming the Dial Name Directory: - Turn the service on - Programme the Directory Table - E.
Mitel 3000 Getting Started Guide Speed-Dial Numbers Programmin g Persona l Speed-Dia l numbers Note: Speed-Dial numbers may be entered from any extension, however the entry of system Speed-Dial numbers i s password protec ted with the Administrator password.
Mitel 3000 Getting Started Guide 24 Programming System Speed -Dial numbers Instruction Action Menu Display From your Feature Phone select the Directory Key --DIRECTORIES-- - Personal Speed Dial - Syst.
Mitel 3000 Getting Started Guide 25 Power Failure Operation Your Mitel 3 000 is provi ded with a basic po wer failure m echanism to allow the system t o continue operatio n in power failure situa tions. Your installer will indicate the location of t he phones that are automatic ally connected through to lines w hen the sys tem power fa ils.
Mitel 3000 Getting Started Guide 26 Extension Settings Extens ion Name & Se ttings Note: Each extension on the Mitel 3000 System may be configured with different settings. This section describes h ow to change the extensi on names and lists the key settings that may be configured.
Mitel 3000 Getting Started Guide 27 Additional Extension Se ttings The follow ing parameters may be als o be set o n an extens ion-by-extension basis. Re fer to th e full “Administra tor’s Manua l” for detailed programmin g instructions if required.
Mitel 3000 Getting Started Guide 28 Reverse Cadence Allows the Administrator to swap the ringi ng cadence used for internal and external calls. Set Restriction Classes Allows Call Restrictions to be pl aced on an extension-by-extensi on basis. Different rules can be applied day and night if required.
Mitel 3000 Getting Started Guide 29 Numbering Plan Listed below is the complet e numbering plan for the Mitel 3000 system. This in cludes all feature activation codes, line access codes and extensio n numbers.
Mitel 3000 Getting Started Guide 30 794 Group Forward on No Answer 795 Page All 8001 - 8500 System Speed-Dials * Retrieving Voice Messages Recall Call hold (Standard phone s) Recall 1 Return and relea.
Mitel 3000 Getting Started Guide PC Maintenance and Programming Software (Local Version) The PC Mainte nance and Programming So ftware (MPS) enables the system Administrator to program and modify the s ystem config uration through a s imple user in terface.
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Mitel 3000 Getting Started Guide Issue 1, October 2008 Part number LR2732.0950 5.
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Mitel 3000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Mitel 3000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Mitel 3000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Mitel 3000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Mitel 3000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Mitel 3000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Mitel 3000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Mitel 3000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
