Manuale d’uso / di manutenzione del prodotto 108/116 IP del fabbricante Minicom Advanced Systems
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Smart 108/116 IP User Guide 1111 W. 35th Street , Chicago, IL 6 0609 USA www.tripplite.com/ support Copyright ©201 2 Tripp Lite. All rights reserved..
Legal Notice ii | Smart 108/116 IP Legal Notice This manu al and the software desc ribed in i t are furnished under li cense, and may be used or copied only i n accordance w ith the term s of such li cense. The c ontent o f thi s manual i s provided fo r informati onal u se only, an d is sub ject to chan ge wi thout notice.
About this Document User Guide | iii About this Document This document provid es in stallation an d operation i nstructi ons for the Sm art 108/116 IP system, produc ed by Mi nicom Advanced S ystems Lim ited. It is in tended for system admini strators and netw ork manag ers.
About this Document iv | Smart 108/116 IP 8 Video Resolution a nd Refresh Rates Lists video resolutions and refresh rates. Pg. 81 9 SNMP Events Table Lists recorded SNMP e vents. Pg. 84 Style Conventions Convention Used for Verdana Regular text. Arial Bold Names of menus, co mmands, buttons, and other el ements of the u ser interface.
Table o f Contents User Guide | v Table of Contents LEGAL N OTICE .................. .................................................................. ....... II ABOUT THIS DOCUME NT ............................................................... ...
Table o f Contents vi | Smart 108/116 IP 3.2 L OGGING O NTO THE W EB C ONFIGURAT ION I NTERFACE ......... ............ ........... ... 24 3.2.1 Web Con figurati on Interface Tabs ............. ........... ............ ....... 26 3.2.2 Web Con figurati on Tool bar Butt ons .
Table o f Contents User Guide | vii 4.8.3 Editing a K ey Sequen ce .......... ........... ........... ............ ........... .. 51 4.8.4 Deletin g Key Sequence(s) .................. ........... ............ ........... .. 52 4.9 S YNCHRONIZING M OUSE P OINTERS .
Table o f Contents viii | Smart 108/116 IP 6.3.1 Downloadi ng Up date Software and Latest Fi rmware ........ .......... 72 6.3.2 Update Soft ware Syste m Requi rements ............... ........... ......... 73 6.3.3 Connecting the Smart 108/11 6 IP Syst em .
Table o f Figures User Guide | ix Table of Figures Figure 1 – Smart 108/1 16 IP Uni t Front Panel ................... ........... ............ ........... ..... 14 Figure 2 – Smart 116 IP Un it Rear Panel ............. ........... ............ ...
Table o f Figures x | Smart 108/116 IP Figure 41 – Delete Key(s) Confi rmati on Box ........ ........... ........... ............ ........... ........ 52 Figure 42 – Rel ative Mo use Setti ngs ........ ........... ........... ........... .........
Introduction Product Overview User Guide | 11 1 Introduction Congratula tions on addi ng Smart 108/116 IP to your rem ote access t ool s. This document provid es in stallation an d operation i nstructi ons for Mini com’s Smart 108/116 IP.
Introduction Terminology 12 | Smart 108/116 IP Security – Su pports th e highest securi ty standards for enc ryption (256- bit AES and HTTPS) and au thenti cation for remote user and advan ced OSD manag ement, with multi-layer secu rity for t he l ocal u ser.
Introduction Safety User Guide | 13 radio frequency i nterference, the u ser, and not Mi nicom Advanced S ystems Li mited, will be responsibl e. Changes or modifi cations made to thi s equip ment not expressl y approv ed by Mi nicom Advanced System s Limited coul d void the user’ s authority to operat e the equi pment.
Installation Overview 14 | Smart 108/116 IP 2 Installation 2.1 Overview Install the Smart 108/116 IP system as f ollows: 1. Remove the Sma rt 108/116 IP s ystem from the package, and ch eck that all components ar e present and i n good workin g conditi on.
Installation System Components User Guide | 15 LED/Button Functiona lity Power LED Indicates the state of the Sma rt 108/116 IP unit: Green indi cates that the un it is powe red on; Red indicates that th e unit is powere d off. Remote LED Illuminates to indicate th at a remote session is active.
Installation Pre-Installation Guidelines 16 | Smart 108/116 IP 2.3 Pre-Installation Guidelin es Place cabl es away fr om fl uorescent li ghts, air con ditioners, and m achines th at are likel y to generate electrical noise. Place the Sm art 108/ 116 IP uni t on a flat, cl ean and dry surfa ce.
To rack moun t the Smart 108/116 IP 1. Place the b rackets on the uni t in either of the foll owing ways: T owards th e front of the unit so that the uni t can be mount ed T owards th e rear of the unit so that the un Figure 4 ill ustrates the bracket connected for r ear facing.
Installation Connecting to the Servers 18 | Smart 108/116 IP Figure 5 – Smart 108/ 116 IP Sy stem Overview 2.6 Connecting to the Ser vers Each compute r/server i s di rectly conne cted to t he Sma rt 108/11 6 IP via an appropriat e ROC or RICC u sing a CAT5 cabl e i n star confi gurati on.
2.6.1 Connecting a RICC/ ROC PS/2 The conne ctions for t he RICC PS/2 The foll owing figure illu strates the You can connect the R ICC/ROC PS/ 2 to a powered on compu ter steps of t he fol lowing procedure i n order To connect t he RICC/ROC P S/2 1. Connect th e Mouse c onnecto r to the comput er’s Mouse port.
Installation Connecting to the Servers 20 | Smart 108/116 IP 3. Connect th e Screen connector t o the comput er’s Video Failure to connect i n th e above ord er whil e the serve r is runn ing may l ead to the mouse ma lfuncti oning un til the serve r is re booted.
To connect the RICC SUN 1. Connect th e Screen connector t o the comput er’s video card . 2. Connect the Keyboa rd connector to th e computer’s K eyboard port 2.7 Connecting to the Netw ork B efore pow ering on Smart 1 08/116 IP network. To connect t he Smart 108/116 IP 1.
Installation Connecting the Power Su pply 22 | Smart 108/116 IP 2.10 Connecting the Pow er Suppl y To connect the power su pply 1. Using the power cord provided, connect Smart 108/116 IP to a s ocket outlet with a groundin g connection. Only u se the pow er cord suppli ed with the unit .
Configuring the Netw ork Boot-Up Process User Guide | 23 3 Configuring the Net work After the system has be en installed and al l connections hav e been made, you mu st configure the Smart 10 8/116 IP system as fol lows: 1.
Configuring the Netw ork Logging Onto the W eb Configuration Interface 24 | Smart 108/116 IP Figure 11 – Boot- Up Process Assigning Static IP Addresses for a Number of Units You can connect m ore th an one Sma rt 108/11 6 IP t o the same n etwork.
Only one Ad mini strator at a ti me can l og timeout of 30 min utes termi nates the s ession. Before loggi ng on the fi rst time, v erify that you have the lat est Java in stalled on your computer. If not , you can downl oad and in stall Java from: http:// www.
Configuring the Netw ork Logging Onto the W eb Configuration Interface 26 | Smart 108/116 IP Figure 14 – Netw ork Con figuration – Devi ce Tab From the C onfigu ration menu, y ou can configu re the netwo rk, SNMP, Users, Switch Configu ration, and Securi ty setti ngs.
Configuring the Netw ork Configuring the Netw ork Sett ings User Guide | 27 3.2.2 Web Configurat ion Toolbar Button s The foll owing table describ es the fun ctionalit y of the W eb confi gurati on toolbar buttons.
Configuring the Netw ork Configuring the Netw ork Sett ings 28 | Smart 108/116 IP To con figure Device ID settings 1. In Device Name, type a n ame for 2.
In Manager IP Address , type the stati c IP addre ss of the Centrali zed Man agement Manager. Although n ot required, it i s if the Smart 108/116 IP Centrali zed Management Man ager 3.4 Configuring Netw ork SNMP Settings You can activat e SNMP loggi ng the Smart 108 /116 IP to send m onitori ng events (such as log entri es) to the SNMP server.
Configuring the Netw ork Configuring User Settings 30 | Smart 108/116 IP The Users pag e open s and d isplays th e existin g Users. Figure 16 – Users Pag e 2. Click the Add button. The Add U ser pag e appear s. Figure 17 – Add U ser Pag e 3. Type a User Name and Passw ord .
3.5.2 Deleting User (s) You can del ete one or mul tiple Users at a time from the system. You cannot delete an Admi nistrator who i s logged ont o the s ystem. To delete a Use r: 1. In the Users pag e (see by sel ecting t he first User in the selecting the l ast User.
Configuring the Netw ork Configuring t he KVM Switch 32 | Smart 108/116 IP 2. Change th e Permissio n and/or 3. To change t he pass word, c The Passwo rd parameter op ens. In the upp er text box, type the n ew password; in the lower textbox, confirm the n ew passwo rd.
Configuring the Netw ork Configuring the Security Settings User Guide | 33 Figure 20 – KVM S witch Config uration Page for Smart 116 IP The servers that are con nected to the sel ected KVM switch, appear i n the Servers section.
Configuring the Netw ork Performing Additional Configuration Operations 34 | Smart 108/116 IP Standard Security Polic y At least six ch aracters Must not inclu de the user nam e To configure the securit y settings 1. From the c onfigu ration menu, s elect The Securi ty page appears.
Upgrade firmwar e. Restore facto ry settings 3.8.1 Installing an SSL C ertificate You can instal l an SSL Certifi cate servers and b rowsers. To install an SSL Certificat e 1. I n the tool bar, select The SSL C ertifi cate page 2. In Certificate file , brows e to l ocate th e 3.
Configuring the Netw ork Performing Additional Configuration Operations 36 | Smart 108/116 IP 2. Save the fi rmware file on the cl ient computer. 3. In the to olbar, sel ect . The Device V ersion Upgrade pag e appea rs, di splayin g the current firmware version on the device .
3.8.3 Restoring Factor y Settings You can restore th e Sm art 108/116 IP origin al Smart 108/116 IP admini strators, inclu ding: Network s ettin gs*, Servers, Swi tches, Us ers, Passwords. You have the opti on to preser procedure. The OSD preserves th e server names and oth er settings.
Configuring the Netw ork Saving Changes and Logging Out 38 | Smart 108/116 IP 3.10 Saving Changes and Logging Out Once you have compl eted config uration chang es, you must save them. Changes to th e SSL C ertificat e Saving the confi guration chan ges after chan ging t he Device pa ge restarts the uni t automati cally.
Figure 3. Type your U ser name an d The Confi gurati on page opens. To log of f: 1. In the screen toolba r, click the The Configu ration screen i s closed, and the session cl oses. Configuring Saving Changes and Logging Out Figure 29 – Logon Pag e after Reb ooting name an d Password an d click En ter .
Conducting a Remote Session Starting a Remote Session 40 | Smart 108/116 IP 4 Conducting The remote se ssion enabl es remotely ac cessing the serve r connected to 108/116 IP . Before startin g a remote session, configured. You can perform th e followin g from the remote sessi on Display/hi de the to olbar.
Conducting a Remote Session Starting a Remote Session User Guide | 41 Figure 30 – Logon Page Leave M ode as Remot e Access . 4. In User and Passwo rd , type the defaul t Administrator name and pa ssword, admin and access respecti vely (both lower cas e).
Conducting a Remote Session Sharing a Remote Se ssion 42 | Smart 108/116 IP The Remot e Sessi on page di spla ys: Server Confirmatio n label – Thi s confirms the i dentity of th e curr ent server accessed, and di sappears by defau lt after 30 se conds (thi s period can be adj usted in the OSD, as expl ained in Secti on 6.
When connecti ng to a t arget followin g message appears Figure 4.2.1 Exclusive Session When starti ng a remote session an d there are n o other logged i n users prevent other use rs from connecti ng to means that the user is t he only one who can see the vi deo and Keyboard/Mou se, enabli ng the u ser to interfering i n the user’s work 4.
Conducting a Remote Session Setting the Sessi on Profile 44 | Smart 108/116 IP Figure 2. In Local M ouse Pointer , select the cli ent comput er mou se poin ter: None – to hi de the mou se poi nter Dot – for the mouse p ointer t o appear a s a d ot Default – for the mous e pointer to appear as a regul ar 3.
To exit full screen mode: 1. On the t oolbar, cli ck the Restore b utton The desktop window ap pears. Full screen mode can also b e acti vated from t he S ession P rofile box, see Section 4.
Conducting a Remote Session Changing the Video Performance Settings 46 | Smart 108/116 IP Adaptive – A utomati cally adapts the netw ork condi tions. You can choose t o displ ay more c olors volume of data trans ferred th rough the n etwor k bandwi dth.
4.7 Adjusting the Vi deo There are t hree way s to a djust th e video Refreshi ng the vi deo image Automati cally adju sting the vi deo Manuall y c hanging a dvanced 4.7.1 Refreshing the Vide o Image The video i mage may requi re refreshin g target server.
Conducting a Remote Session Adjusting the Video 48 | Smart 108/116 IP To fin e-tune the t arget s erver video setti ngs after auto adjustment To a dapt t o a noisy envi ronment or a n onstanda.
In H. Offset , select In V. Offset , select In Phase, select the poi nt at whi ch each pixel i s sampled In Scale , select the scale resol ution of the sessi on image Adjust Phase and Scale 4. In Filter , select the fil ter of th e inpu t vid eo f the noise l evel but ma kes the i mage heavie r.
Conducting a Remote Session Managing Keyboard Sequences 50 | Smart 108/116 IP Figure 38 – Special K ey Manag er 2. Click the Add Predefined button . A list of existin g sequences ap pears. Figure 39 – Add a P redefined K ey Dialog Box 3. Select a k ey sequ ence an d click OK .
4. In the Speci al Key Mana ge The sequen ce appea rs in t he Keyboard Key s equence l ist 4.8.2 Recording a New Custom Ke y This secti on describes how to keyboard sequenc e, you can add accessed di rectly from th e dropdown l ist of the To record a keyboard seq uence 1.
Conducting a Remote Session Synchronizing Mouse Pointers 52 | Smart 108/116 IP 3. On your k eyboard, p ress the keys T he names of the press ed keys 4. Click Stop Reco rding . 5. Click OK . The key s equence d efiniti on is 4.8.4 Deleting Ke y Seque nce You can delete a single or mul tiple To delete a ke yboard seq uence: 1.
4.9.1 Manuall y Synchronizing the Mouse If the m ouse setti ngs o n the system on the target server Novell , SCO UNIX, or SUN Solari s manuall y. To manually synchroniz e 1. On the t oolbar, sel ect The Mous e Setti ngs box appear s. Figure 2. In Operating System , from t he dropdow n menu, select the system.
Conducting a Remote Session Synchronizing Mouse Pointers 54 | Smart 108/116 IP Examples The foll owing are exampl es of the i nstructi ons for tw o diffe rent targ et operatin g systems. Afte r performi ng t he instructi ons for th e selected operati ng system, y ou should cli ck OK to s ynchronize th e mouse pointers.
Advanced Mouse Emulation In the Advanced Mous e settin gs, you can set the type of m ouse that you wou ld li ke Smart 108/116 IP to emu late. settings u nless there i s erratic m ouse behavi or ( random cli cks and jumpi ng arbitrarily around t he screen).
Conducting a Remote Session Switching to a Different Server 56 | Smart 108/116 IP To align th e mouse pointers 1. On the t oolbar, sel ect The mous e poi nters ali g n.
Troubleshooting – Safe M od e Entering Safe Mode User Guide | 57 5 Troubleshoo ting – Safe Mode From Safe mode, you c an: Restore factor y defaults – When you cannot access the system (for example, you have forgotten the U sern ame or Pass word), y ou can restore factory de faul ts from Safe mode (see Secti on 3.
Troubleshooting – Safe M od e Restoring Factory Defaults 58 | Smart 108/116 IP To ent er Safe mode: 1. While p owering up Smart the back panel of the u nit The d evice boots up i n S a 2. Wait un til the unit fini shes booting ( 3. Determine the IP ad dress of th e whether or n ot there is a DHC P serv er on the network.
To restore facto ry default s 1. In the Saf e Mode menu A warning a ppears. 2. Click . An addi tional warning 3. Click OK . The factory defaults a r appears.
Troubleshooting – Safe M od e Restoring the Device Firmware 60 | Smart 108/116 IP Figure 51 – Upg rade Succeeded 3. Click Reboo t to restart t he un it.
6 Operating the Sm art 108/116 IP S w itching Sy stem Locally This chap ter explai ns how to operate t he Smart 108/11 6 IP Swi tching system locall y as well as how to u pgrade th e Smart troubleshoo.
Operating the Smart 108/116 IP Switc hing System Locally Using the OSD 62 | Smart 108/116 IP Figure Lines wit h yellow text show acti ve compute rs. Lin es with blu e text show inact computers.
Ports (se e Section 6.2.5 Time (see S ection 6.2.6 Users (see S ection 6.2.7 Security (s ee Secti on 6.2.8 You can al so vi ew the a vail able Help ( see Secti on To configure the OSD set tings 1.
Operating th e Smart 108/116 IP Sw i tching System Locally Using the OSD 64 | Smart 108/116 IP Figure Configuring Security Settings The OSD comes w ith an advanced password s ecu rity system that conta ins t hree different secu rity l evels.
The new s ecurity stat us is set. Changing the OSD Hotkey By defaul t, pressin g Shift, Shift You can repla ce the OS D hotkey Ctrl, Ctrl Ctrl, F11 Print Screen To chang e the hotke y: 1.
Operating the Smart 108/116 IP Switching System Locally Using the OSD 66 | Smart 108/116 IP Restor ing OSD to Factory Defaults (F7) In the General setting s wind ow to its factory defaul t settings. Restorin g factory defaul t setti ngs erases al l made.
To erase a charact er replaces the erased cha racter. To erase an enti re li ne k eep the Spa ce bar depre ssed unti l th e line i s erased. Modifying the Keyboard Setting The Smart 108/116 IP operat es with Windows, Li nux, HP UX, Alpha UNIX SGI, DOS, Novell , MAC-USB, or Open VMS.
Operating the Smart 108/116 IP Switching System Locally Using the OSD 68 | Smart 108/116 IP Setting the Scan, Label, and Timeout In the Time Settin gs window, you can SCN – the s can p eriod LBL – the di splay peri od of th e Confirmat ion l abel, showi ng whi ch comput er is currently acc essed T/O – the timeout period.
Users is onl y enabled if th e security statu s is se t to On Security Setti ngs section There are t hree di fferent access l evels: Y – Full access to a par V – Viewi ng access only t o a parti cular compute r ( functionali ty). N – No access to a parti cular compute r attempted.
Operating the Smart 108/116 IP Switching System Locally Using the OSD 70 | Smart 108/116 IP password, and six User ( U ) pa To chang e a user name or pas sword 1. In the Se curity Sett ings window, n avigat e to the d esired 2. Type a new us er name and/or passw ord.
Scanning Computers (F4) When necessary, y ou can 56). To activ ate scanning: 1. Press Shift twice t o open the OSD . 2. Press F4 . Your screen displ ays each active compu ter sequent ially, with th e Scan label appearing i n the top left corne r. To deactiv ate scanning : 1.
Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Fi rmware 72 | Smart 108/116 IP Inputting and Updating DDC Information (F10) Display Data Ch annel (DDC) is a VESA standa rd for commun icati on between a monitor and a vi deo ad apter.
Operating the Smart 108/116 IP Sw i tching System Locally Upgrading the Smart 108/116 IP Firmware User Guide | 73 Complete Fi rmware Pa ckage – This inclu des the firmwar e for all Smart switches and RICCS and ROCS . Firmware Pa ckage fo r Smart S witch models – Thi s inclu des the firmwar e for all Smart switches.
Operating the Smar t 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Fi rmware 74 | Smart 108/116 IP 6.3.5 Installing the Softw are To inst all the Update softw are: 1. Download t he softwar e from t he Suppo rt section of Mi nicom’s web site.
Operating the Smart 108/116 IP Sw i tching System Locally Upgrading the Smart 108/116 IP Firmware User Guide | 75 Figure 61 – Smart 108 /116 IP Swit ch Updat e Window The tabl e below explai ns the fun ctions of th e b uttons and dial og boxes i n t he Update window.
Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Fi rmware 76 | Smart 108/116 IP Figure 62 4. Choose th e Com P ort that 6.3.7 Verif y ing the V ersion Before upgradi ng th e firmware, you must veri fy which firmware and ha rdware versions you have.
Figure RICC/ROC Version Before you can s elect a RICC/ROC, y ou must To verify the RICC /ROC v ersion number: 1. Select one or m ore o r all of the R ICC/ROCs. 2. Click . The firmwa re versi on numb er appears. 3. Click . The hardwar e versi on number app ears.
Operating the Smar t 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Fi rmware 78 | Smart 108/116 IP The Smart 108/116 IP s witch update i s a .mi n file. The R ICC/ROC up date i s a .hex file. 3. Navigate t o the fol der t hat contai ns the fi rmware upd ate fil e.
2. Press Options - > Advanced 3. Open the appropriat e hex file. 4. Click Start . The firmwa re updates. 6.3.9 Restoring Fact or y Settings You can restore the OS D to the factory setti ngs from the Update softwa re. All changes made ( removed. To restore th e OSD factor y settings: 1.
Operating the Smart 108/116 IP Sw i tching System Locally Troubleshooting – Update Softw are 80 | Smart 108/116 IP If the electrici ty fails during the firmware updat e of the switch, a Com municati on Error message appea rs.
Technical Specifications User Guide | 81 7 Technical Specifica tions Specification Desc ription Operating sys tems Target server – DOS, Windows, No vell, Linux, o r SUN Solaris for PC Client computer – Windows 2000 or late r with Internet Explo rer 7.
Technical Specifications 82 | Smart 108/116 IP Specification ROC PS/2 ROC USB Dimensions (H x D x W ) 65 x 25 x 25 mm / 2. 55 x 0.98 x 0.98 in.
Video Resolution a nd Refresh Rates User Guide | 83 8 Video Resolution and R efresh Rates Hz → 56 6 0 65 66 70 72 73 75 76 85 86 640x480 x x x x x x 720x400 x x 800x600 x x x x x x 1024x768 x x x x .
SNMP Events Table 84 | Smart 108/116 IP 9 SNMP Events Table The foll owing table li sts all recorded events . Event Text Code Comment System Boot 1010 Reported upon device boot-up. Server Busy ask for disconnect. 1030 Attempt to connect when another user is already connected.
SNMP Events Table User Guide | 85 Event Text Code Comment Wrong user name or password 2030 Wrong user name or password. Logi n is not successful. CONF_USER_EVENT _ LOGIN_NOT_ SUCCEEDED_W RONG_U SER_NAME_O R_PASSWOR D Login is not successful because server is busy.
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Minicom Advanced Systems 108/116 IP è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Minicom Advanced Systems 108/116 IP - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Minicom Advanced Systems 108/116 IP imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Minicom Advanced Systems 108/116 IP ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Minicom Advanced Systems 108/116 IP, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Minicom Advanced Systems 108/116 IP.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Minicom Advanced Systems 108/116 IP. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Minicom Advanced Systems 108/116 IP insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
