Manuale d’uso / di manutenzione del prodotto SI7 del fabbricante Abit
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SI7 Series (SI7, SI7-G) Socket 478 System Board User’s Manual 4200-0346-02 Rev. 1.00.
Copyright and Warranty Notice The information in this document is subj ect to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual.
Table Of Contents SI7 系列快速安裝指引 ............................................................................. 1 SI7 シリーズ のクイックインストールガイド ..................................... 3 SI7-Serie Schnellinstallationsanleitung .
Chapter 3. BIOS Setup ............................................................................ 3-1 3-1. SoftMenu Setup Features ......................................................................... 3-2 3-2. Standard CMOS Features..............
SI7 系列快速安裝指引 1 SI7 系列快速安裝指引 如您要瞭解此主機板更詳細的資訊 , 請 參閱我們的完整 版使用手冊 , 裡面會有詳盡的說明 。 此快速 .
2 SI7 系列快速安裝指引 將主機板安裝到機殼上 當您將處理器安裝到主機板上之後 , 您 便可以開始將主機板固定到電腦機殼裡去 。 首先 ; 請您先將 .
SI7 シリーズ のクイックインストールガイド 3 SI7 シリーズ のクイックインストールガイド このマザーボードの詳細については 、 ユーザーズ マニュ.
4 SI7 シリーズ のクイックインストールガイド 注意 : プロセッサに対して 、 正しいバス周波数とマルチプルに設定するこ とを忘れないでください.
SI7-Serie Schnellinstallationsanleitung 5 SI7-Serie Schnellinstallationsanleitung Beziehen Sie sich bitte fü r detaillierte Informationen über diese Ha uptplatine auf die vo llständige Version des Benutzerbuchs. Diese Schnellinst allationsanleitung ist fü r erfahrene Systemaufb auer gedacht.
6 SI7-Serie Schnellinstallationsanleitung Achtung: Vergessen Sie nicht, die ko rrekte Busfrequenz und Multiplik ator für Ihren Prozessor einzustellen. Installieren der Hauptplatine im Gehäuse Nach der Installation des Prozessors können Sie anfangen die Ha uptplatine im Computergehäuse zu befestigen.
Série SI7 Guide d’Inst allation Rapide 7 Série SI7 Guide d’Installation Rapide Pour des informations relatives à cette carte mère plus détaillées, v euillez vous référer à notre version complète du manuel utilisateur. Ce guide d’installation rapide est créé pour les as sembleurs système expérimentés.
8 Série SI7 Guide d’Installation Rapide 6. Le couvercle support et la b ase du dissipateur thermique doivent maintenant être fermement fixés l'un à l'autre fermement avec le dissipateur thermique à l'intérieur.
Краткое руководство по установке SI7 cерия 9 Краткое руководство по установке SI7 cерия Более подробные сведения о материнской плате приведены в руководстве пользователя.
10 Краткое руководство по установке SI7 cерия Установка материнской платы в корпус После установки процессора на материнскую плату можно на чинать установку материнской платы в корпус.
Guida all’installazione veloce Scheda madre serie SI7 11 Guida all’installazione veloce Scheda madre serie SI7 Per maggiori e dettagliate informaz ioni su questa scheda madre si preg a di fare riferimento alla versione integrale del Manuale utente.
12 Guida all’installazione veloce Scheda madre serie SI7 Attenzione: Non dimenticare di impostare la corretta frequenza BUS e multiplier per il processore. Installazione della scheda madre sul telaio Dopo avere installato il pr ocessore sulla scheda madre si può inizia re a fissare la scheda madre sul telaio.
Introduction 1-1 Chapter 1. Introduction 1-1. Features & Specifications 1. CPU • Supports Intel ® Pentium ® 4 socket 478 processor with 400MHz/533MHz System Data Bus • Supports Intel ® Hyper-Threading Technology 2. Chipset • SiS R658 + SiS 963 • Supports Hi-Speed Universal Serial Bus (USB 2.
1-2 Chapter 1 • Supports Advanced Configuration Power Interface (ACPI) • Supports Desktop Management Interface (DMI) • AMI BIOS 12. Internal I/O Connectors • 1x AGP slot • 5x PCI slots • 1x Floppy port supports up to 2.
Introduction 1-3 1-2. Layout Diagram User’s Manual.
1-4 Chapter 1 1-4 Chapter 1 SI7 Series SI7 Series.
Hardware Setup 2-1 Chapter 2. Hardware Setup Before the Installation: Turn off the power supply switch (fully turn off the +5V standby power), or disconnect the power cord before i nstalling or unplugging any connectors or add-on cards. Failing to do so may cause the motherboard components or add-on cards to malfunction or damaged.
2-2 Chapter 2 2-2. Install Pentium ® 4 CPU and Heatsink Supporting-Base This motherboard provides a ZIF ( Z ero I nsertion F orce) Socket 478 to install Intel ® Pentium ® 4 CPU. The CPU you bought should have a kit of heatsink and cooling fan along with.
Hardware Setup 2-3 2-3. Install System Memory This motherboard provides two 232-pin 32-bit RIMM (Rambus Inli ne Memory Modules) slots for PC1200/PC1066/PC800 Direct RDRAM. ATTENTION: The PC1066 RIMM modules require CPU of 533MHz FSB only. Do not use PC1066 modules with CPU of 400MHz FSB.
2-4 Chapter 2 The diagram below shows the possible combination of RDRAM installation. NOTE: No hardware or BIOS setup required after adding or removing memory modules. ATTENTION: Static electricity can damage the electro nic components of th e computer or optional boards.
Hardware Setup 2-5 2-4. Connectors, Headers and Switches Here we will show you all of the connectors, headers and switches, an d how to connect them. Please read the entire section for necessary inform ation before attempting to finish all the hardwa re installation inside the computer chassis.
2-6 Chapter 2 (2). FAN Connectors [CPUFAN1, SYSFAN1, AUXFAN1] These 3-pin connectors each provide power to the cooling fans installed in your system. The CPU must be kept cool by using a powerful fan with heatsink. Th e system is capable of monitoring the speed of the CPU fan.
Hardware Setup 2-7 (3). CMOS Memory Clearing Header [CCMOS1] This header uses a jumper cap to clear the CMOS memory. • Pin 1-2 shorted (default): Normal operation. • Pin 2-3 shorted: Clear CMOS memory. WARNING: Turn the power off first (in cluding the +5V standby power) before clearing the CMOS memory.
2-8 Chapter 2 (4). Front Panel Audio Connection Header [FP-AUDIO1] This header provides the connection to audio connector at front panel (with optional ABIT Media XP). • To use the audio connector at front panel, remove all the jumpers on this header, and then connect to front panel by the extension cable provided with the chassis.
Hardware Setup 2-9 (5). Additional USB Port Headers [FP-USB1, FP-USB2] These headers each provide 2 addi tional USB 2.0 ports connection th rough an USB cable designed for USB 2.
2-10 Chapter 2 (6). Additional IEEE1394 Port Headers [FP-1394-1, FP-1394-2] These headers each provide 1 a dditional IEEE1394 port connection through an extension cable and bracket.
Hardware Setup 2-11 (7). Front Panel Switches & Indicators Headers [FPIO1] This header is used for connecting switches and LED indicators on the chassis front panel. Watch the power LED pin position and orientation. The mark “+” align to the pin in the figure below stands for positive polarit y for the LED connection.
2-12 Chapter 2 (8). System Management Bus Header [SMB1] This header is reserved for syst em management bus (SM bus). The SM bus is a specific implementation of an I 2 C bus. I 2 C is a multi-master bus, which means that mu ltiple chips can be connected to the same bus and each one can act as a master by initiating a data transfer.
Hardware Setup 2-13 (10). Accelerated Graphics Port Slot [AGP1] This slot supports an optional AGP graphics card up to AGP 4X/8X mo de. Please refer to our Web site for more information on graphics cards. ATTENTION: This motherboard does not support 3.
2-14 Chapter 2 (11). Floppy Disk Drive Connector [FDC1] This connector supports two standard floppy disk drives via a 34-pin 34-conductor ribbon cable. Connecting the Floppy Disk Drive Cable: 1. Install one end of the ribbon cable into the FDC1 connector.
Hardware Setup 2-15 (12). IDE Connectors [IDE1, IDE2] This motherboard provides two IDE ports to connect up to four IDE drives at Ultra ATA/100 mode by Ultra ATA/66 ribbon cables. Each cable has 40-pin 80-conductor and three connectors, providing two hard drives connection with mo therboard.
2-16 Chapter 2 (13). Serial ATA Connectors [SATA1, SATA2] These two connectors are provided to attach one serial ATA device at each channel through Serial ATA cable. It is also possible to connect legacy IDE hard disk through an optional SERILLEL Converter.
Hardware Setup 2-17 (14). POST Code Display [U32] This is an LED devi ce to display the “ POST ” Code, the acronym of P ower O n S elf T est. The computer will execute the POST action whenever you power on the computer. The POST process is controlled by the BIOS.
2-18 Chapter 2 0A 1. Disable PS/2 mouse interface (optional) 2. Auto detect ports for keyboard & mouse followed by a port & interface swap (optional) 3. Reset keyboard for Winbond 977 series Super I/O chips 0E Test F000h segment shadow to see whether it is R/W-able or not.
Hardware Setup 2-19 4E 1. Program MTRR of M1 CPU 2. Initialize L2 cache for P6 class CPU & program CPU with proper cacheable range 3. Initialize the APIC for P6 class CPU 4.
2-20 Chapter 2 94 1. Enable L2 cache 2. Program boot up speed 3. Chipset final initialization 4. Power management final initialization 5. Clear screen & display summary table 6. Program K6 write allocation 7. Program P6 class write combining 95 1.
Hardware Setup 2-21 (16). Status Indicators [D17, D14, D15, D18] • D17 (FORWARD): This LED lights up when moving forward to next code layer of the POST Code Displayer. • D14 (BACK): This LED lights up moving backward to previous code layer of the POST Code Displayer.
2-22 Chapter 2 (17). Back Panel Connectors [KM1, LPT1, COM1, COM2, OPT-OUT1, AUDIO1, AUDIO2, LAN, USB1] • Mouse: Connects to PS/2 mouse. • Keyboard: Connects to PS/2 keyboard. • LPT1: Connects to printer or other devices that support this communication protocol.
BIOS Setup 3-1 Chapter 3. BIOS Setup This motherboard provides a programmable EEPROM t hat you can update the BIOS utility. The BIOS (Basic Input/Output System) is a pr ogram that deals with the basi c level of communication between processor and peripher als.
3-2 Chapter 3 3-1. SoftMenu Setup Features The SoftMenu utility is ABIT’s ex clusive and ultimate solution in pr ogramming the CPU operating speed. All the parameters regarding CPU FSB speed, multiplier factor, the AGP & PCI clock, and even the CPU core voltage are all available at your fingertips.
BIOS Setup 3-3 There will be no guaranty for the se ttings beyond specification, any da mage of any component on this motherboard or peripherals result therein is not our responsibility. CPU Front Side Bus Frequency: This item selects the FSB frequency for your CPU.
3-4 Chapter 3 3-2. Standard CMOS Features System Date: This item sets the date you specify (usually the current date) in the format of [Month], [Date], and [Year]. System Time: This item sets the time you specify (usually the current time) in th e format of [Hour], [Minute], and [Second].
BIOS Setup 3-5 IDE Primary Master/Slave and IDE Secondary Master/Slave: Click <Enter> key to enter its submenu: Type: This item selects the type of your hard disk drives (HDD ). Leave this option to its default [AUTO] settings to set all HDD parameters automatically.
3-6 Chapter 3 Block Mode: This option allows you to select [On] for a hard disk using block m ode. The system BIOS will check the hard disk drive for the maximum bl ock size the system can transfer. The block size will depend on the type of hard disk drive.
BIOS Setup 3-7 How to use the Quick Boot function? When you start to get in the boot sequence, press < F6 > key one time, then you can see the “ Select First Boot Device ” menu show up. Choose the first boot device you want then press < Enter > key to continue the boot sequence.
3-8 Chapter 3 System BIOS Cacheable: Enabling the System BIOS cache will allow acc esses to the system BIOS ROM addressed at F0000H-FFFFFH, if the cache controller is enabled. The larger the range of the Cache RAM, the higher the efficiency of the system will be.
BIOS Setup 3-9 RAMBUS TDSEL Turbo Mode: Leave this item to its default setting. RAMBUS RDSEL Turbo Mode: Leave this item to its default setting. Cas Access Delay(tCAC): Leave this item to its default setting. Graphic Win Size: This item specifies the amount of system memory that can be used by AGP card.
3-10 Chapter 3 MPS Revision: This option specifies which version of MPS (Multi-Processor Specification) this motherboard will use. Select [1.1] when using an older operating system for dual processor executing. Auto Turn Off Pci Clock Pin: This item turns off the PCI clock that is not in use.
BIOS Setup 3-11 • [Suspend]: Suspending the system. Restore on AC/Power loss: This item sets the system power state when it recovers from AC power loss. • [Power Off]: The system turns off when power returns. • [Power On]: The system turns on when power returns.
3-12 Chapter 3 Wake Up by PS2 Mouse: When set to [Enabled], any event occurring at PS/2 mouse port will awak en the system that has been powered down. PS2 MOUSE Wakeup Mode Select: This item selects the mode to awaken the system by PS/2 mouse. • [Normal]: Any movement of the mouse will affect.
BIOS Setup 3-13 3-6. PnP/PCI Configurations Plug and Play Aware O/S: This item allows you to use a PnP operating system to co nfigure the PCI bus slot s instead of the BIOS.
3-14 Chapter 3 PIRQ_0 Use IRQ No. ~ PIRQ_3 Use IRQ No.: This item specifies the IRQ number manually or automatically for the devices installed on PCI slots.
BIOS Setup 3-15 IRQ Resources: This item modifies the IRQ settings. • [PCI/PnP]: This setting allows the specified IRQ to be used by a PCI/PnP device. • [Reserve]: This setting allows the specified IRQ to be used by a legacy ISA device. DMA Resources: This item modifies the DMA settings.
3-16 Chapter 3 3-7. Integrated Peripherals OnBoard Super I/O Devices: Click <Enter> key to enter its submenu: OnBoard FDC: • [Enabled]: Enables the onboard floppy disk controller.
BIOS Setup 3-17 Onboard Serial PortA / Onboard Serial PortB: This item determines which I/O addresses the onboard Serial Port A & B controller will access. • [Auto]: The system automatically select an I/O address for the onboard Serial Port A & B.
3-18 Chapter 3 • [7]: This option allows the serial port to use Interrupt 7. The majority of parallel ports on computer systems use IRQ7 and I/O Port 378H as the standard setting. Parallel Port DMA Channel: This item selects a DMA channel for the parallel port.
BIOS Setup 3-19 SiS OnChip IDE Controller: Click <Enter> key to enter its submenu: PCI IDE BusMaster: This item decides whether the IDE controller on the PCI local bus has the bus mastering capability. Onboard PCI IDE: This item allows you disable all onboard PCI IDE devices, or enable one of them.
3-20 Chapter 3 SiS OnChip USB Controller: Click <Enter> key to enter its submenu: USB Function: This option enables or disables the USB function. USB 2.0 Supports: This option enables or disables the USB 2.0 function. When set to [Disabled], the USB port will be running at USB 1.
BIOS Setup 3-21 3-8. PC Health Status You can set the warning tem perature for your computer system, and you can check th e fan speeds and power supply voltages of yo ur computer system. The features are us eful for monitoring all the important parameters within your computer system.
3-22 Chapter 3 3-9. Set Password This option protects the BIOS configuration or restricts access to the computer itself. 3-10. Load Optimized Defaults This option loads the BIOS defau lt values that are fact ory settings for optima l-performance system operations.
Install SiS Chipset Driver A-1 Appendix A. Install SiS Chipset Driver NOTE: Please install this SiS Chipset driver first after having installed the Windows operating system. The installation procedur es and screen shots in this section are based on Windows XP operating system.
A-2 Appendix A A-2 Appendix A SI7 Series SI7 Series.
Install SiS IDE Driver B-1 Appendix B. Install SiS IDE Driver The installation procedur es and screen shots in this section are based on Windows XP operating system. For those of othe r OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically.
B-2 Appendix B B-2 Appendix B SI7 Series SI7 Series.
Install Audio Driver C-1 Appendix C. Install Audio Driver The installation procedur es and screen shots in this section are based on Windows XP operating system. For those of othe r OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically.
C-2 Appendix C 5. To run the [AvRack] control panel, click [Start] [All Programs] [Avance Sound Manager] [AvRack]. 6. The AvRack control panel with Recorder, Equalizer, and Playist window appears.
Install LAN Driver D-1 Appendix D. Install LAN Driver The installation procedur es and screen shots in this section are based on Windows XP operating system. For those of othe r OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically.
D-2 Appendix D Click [OK]. 6. 7. Choose [Yes, I want to restart my computer now.], and click [Finish] to complete setup. Note: In order to enable the WOL (Wake-up On LAN) function for SI7 and SI7-G model in Windows 2000 and Windows XP, it is necessary to change the value of the “Wake Up Capabilities” property in to “Magic Frame”.
Install LAN Driver D-3 For SI7-G: After entering the installa tion menu, move your curser to [Driver] tab. Click [Broadcom Gigabit LAN Driver]. The following screen appears. 1. Check [Device Manager]. Click [Ethernet Controller]. 2. Select [Driver] tab in the [Ethernet Controller Properties].
D-4 Appendix D 4. Check [Include this lo cation in the search]. Click [Browse] button to locate the driver or type in the path [D:DriverslanBroadcom5702]. D: is the CD-ROM drive. Click [Next] to continue. 5. Click [Finish]. 6. Back to the [Ethernet Controller Properties].
Install SiS USB 2.0 Driver E-1 Appendix E. Install SiS USB 2.0 Driver For Windows XP: 1. Make sure your syst em is connected to Internet. 2. Link to Microsoft Windows XP SP1 download page at http://www.microsoft.com/WindowsXP/pro /downloads/servicepacks/sp1/default.
E-2 Appendix E SI7 Series.
Install Serial ATA RAID Driver F-1 Appendix F. Install Serial ATA RAID Driver The installation procedur es and screen shots in this section are based on Windows XP operating system.
F-2 Appendix F 6. Choose [Yes, I want to restart my computer now.], and click [Finish] to complete setup. 7. Check [Device Manager]. [Silicon Image SiI 3112 SATARaid Controller] is successfully installed. 8. To run the [SATARaid] application, click [Start] [All Programs] [SATARaid].
Install Serial ATA RAID Driver F-3 BIOS Setup for Serial ATA RAID The SI7/SI7-G supports Striped (RAID 0) and Mirrored (RAID 1) RAID set. For the striped RAID set, the identical drives can read and write data in parallel to increase performance. The Mirrored RAID set creates a complete backup of your files.
F-4 Appendix F Option 2 Delete RAID set This item allows you to remove a RAID Array on this onboard Serial ATA RAID controller. NOTE: After you have ma de and confirmed this selection, all the data stored in the hard disk will be lost. (The entire partition configuration will be deleted too.
BIOS Update Guide G-1 Appendix G. BIOS Update Guide The procedure illustrated here is ba sed on the model SX7-53 3 as an example; all other models follow the same process. 1. First, find out the model name and version number of this moth erboard. You can find a bar-code sticker typed with model name and version number on motherboard PCB.
G-2 Appendix G 6. Please set the first boot sequence as “ Floppy ” in BIOS and boot off the floppy disk. 7. Flash the BIOS in pure DOS mode. A:>amiflash sx7_89.
Hardware Monitoring (The Winbon d Hardware Doctor Utility) H-1 Appendix H. Hardware Monitoring (The Winbond Hardware Doctor Utility) The Winbond Hardware Doctor is a self-diagnostic system for PC s.
H-2 Appendix H 5. Choose [Yes, I want to restart my computer now.] and click [Finish] to complete setup. 6. Execute the Hardware Doctor by entering the Windows Menu [Start] [Programs] [Winbond] [Hardware Doctor]. 7. This screen appears. Hardware Doctor shows you the status of Vo ltage, Fan Speed, and Temperature readings as well.
Installation Guide for Suspend to RAM I-1 Appendix I. Installation Guide for Suspend to RAM Suspend To RAM (STR) is a cost-e ffective, optimal implementation of the ACPI 1.0 specification. The ACPI specification defines the S3 sleep state, in which all system contex t is lost except system memory.
I-2 Appendix I How to use the STR function: There are two ways to put your system into STR mode: Method 1: Select [Stand by] in the [Turn Off Computer…] area. 1. Click [Start] in the Windows Tools Bar, and then select [Turn Off Computer…] 2. Click [Stand by].
Troubleshooting (Need Assistance?) J-1 Appendix J. Troubleshooting (Need Assistance?) Motherboard Troubleshooting: Q & A: Q: Do I need to clear the CMOS before I use a new motherboard to ass emble my new computer system? A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard.
J-2 Appendix J Q: How can I get a quick response to my request for technical support? A: Be sure to follow the guidelines as stated in the “Technical Support Form” section of this manual.
Troubleshooting (Need Assistance?) J-3 Main instructions: To fill in this “ Technical Support Form ”, refer to the step-by-step instructions given below: 1 * .
J-4 Appendix J Please give us the detailed information of your DDR SDRAM module; it will help us to simulate the problems you met. 10. ADD-ON CARD: Indicate which add-on cards you are absolutely sure are related to the problem. If you cannot identify the problem’s origin, indicate all the add-on cards inserted into your system.
Troubleshooting (Need Assistance?) J-5 Q: How to rebuild a mirror array when one of the drives corrupts? A: You need to delete previous array setting, duplicate the data, and then rebuild a new array setting (See Appendix G for detailed information). 1.
J-6 Appendix J Technical Support Form Company Name: Phone Number: Contact Person: Fax Number: E-mail Address: Model * BIOS ID # * Motherboard Model No.
How to Get Technical Support K-1 Appendix K. How to Get Technical Support (From our website) http://www.abit.com.tw (In North America) http://www.abit-usa.com (In Europe) http://www.abit.nl Thank you for choosing ABIT products. ABIT sells all our products through distributors, resellers and system integrators; we have no direct sales to end-users.
K-2 Appendix K 4. Internet Newsgroups. They are a great source of information and many people there can offer help. ABIT's Internet News group, alt.comp.periphs.mainboard.abit , is an ideal forum for the public to exchange informati on and discuss experiences they have had with ABIT products.
How to Get Technical Support K-3 North America and South America: ABIT Computer (U.S.A.) Corporation 45531 Northport Loop West, Fremont, California 94538, U.S.A. Tel: 1-510-623-0500 Fax: 1-510-623-1092 sales@abit-usa.com technical@abit-usa.com U.K. and Ireland: ABIT Computer (U.
K-4 Appendix K 7. RMA Service. If your system has been working but it just stopped, but you have not installed any new software or hardware recen tly, it is likely that you have a defective component. Please contact the reseller from whom you bought the product.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Abit SI7 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Abit SI7 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Abit SI7 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Abit SI7 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Abit SI7, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Abit SI7.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Abit SI7. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Abit SI7 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.