Manuale d’uso / di manutenzione del prodotto 555-230-796 del fabbricante Lucent Technologies
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555-230-79 6 Comcode 1 07634560 Issue 2 July 1997 DEFINITY ® Extender Remote Module User’ s Guide Cvrfrnt.fm Page 1 Monday, July 28, 1997 11:39 AM.
Copyright 19 97, Luc ent T echnol ogi es 555-230-796 All Rights Reserved Issue 2 Printed i n USA July 1997 Notice Every effort was made to ensu re that the in formation i n this book was com p l et e a nd ac c urate at the tim e of pr inting. Howev er , inform a tion is subject to c han ge.
Tr a d e m a r k s DEFINITY is a regist e red trademark of Lucent T echnologies in the US and other countri es. Ordering Inf ormation Call: Lucent T ec hnologie s Public ations Ce nter V oice 1 80 0 4.
Contents Issue 2 July 1997 i Customer Support Information ........................ ix ■ Support Telephone Number ..................................... ix ■ Security of Your System: Preventing Toll Fraud ............................................
Contents ii Issue 2 July 1997 1 Introduction ............................................................ 1-1 ■ System Operation and Configuration....................... 1-2 Equipment List .................................................... 1-3 Compatibility .
Contents Issue 2 July 1997 iii 3 Programming ................................................................ 3-1 ■ Using the Telephone for Programming .................... 3-2 ■ Setting the Telephone Number ................................ 3-3 ■ Setting the Mode of Dialing .
Contents iv Issue 2 July 1997 5 Troubleshooting .......................................................... 5-1 ■ Troubleshooting ..................................................... 5-2 ■ LED Sequences ............................................
Figures Issue 2 July 1997 v 1 Introduction 1-1 System Configuration ......................................... 1-2 2 Installation 2-1 Remote Module Back Panel............................... 2-3 2-2 RS-232 Cable Pin Connections .........................
Tables vi Issue 2 July 1997 1 Introduction 1-1 Remote Module Specifications .......................... 1-7 2 Installation 2-1 DIP Switch Configuration ................................... 2-5 3 Programming 3-1 Telephone Keys Used in Programming .......
Important Safety Instructions Issue 2 July 1997 vii The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
Important Safety Instructions viii Issue 2 July 1997 ■ Do not install this product near water, for example, in a wet basement location. ■ Do not overload wall outlets, as this can result in the risk of fire or electrical shock. ■ Do not attach the power supply cord to building surfaces.
Customer Support Information Issue 2 July 1997 ix Support Telephone Number In the USA only , Lucent Technologies provides a toll-tree customer Helpline (1 800 242-2121) 24 hours a day. If you need assistance when installing, programming, or using your system, call the Helpline, or your Lucent Technologies authorized representative.
Customer Support Information x Issue 2 July 1997 Security of Your System: Preventing Toll Fraud As a customer of a new telephone system, you should be aware that there is an increasing problem of telephone toll fraud.
Customer Support Information Issue 2 July 1997 xi ■ Limit Outcalling to persons on a need-to-have basis. The DEFINITY ECS, through proper administration, can help you reduce the risk of unauthorized persons gaining access to the network.
Customer Support Information xii Issue 2 July 1997 Limited Warranty Lucent Technologies Inc. warrants this equipment to be free of defects in materials and workmanship for a period of one year from date of shipment. All defects within this time will be repaired without charge upon return of the unit to the factory.
Customer Support Information Issue 2 July 1997 xiii FCC Notification and Repair Information This equipment is registered with the FCC in accordance with Part 68 of its rules. In compliance with those rules, you are advised of the following: ■ Means of Connection.
Customer Support Information xiv Issue 2 July 1997 ■ Ringer Equivalence Number (REN). The REN is used to determine the number of devices that can be connected to the telephone line. Excessive RENs on the line can result in the devices not ringing in response to an incoming call.
Customer Support Information Issue 2 July 1997 xv ■ Rights of the Local Telephone Company. If this equipment causes harm to the telephone network, the local telephone company may discontinue your service temporarily. If possible, they will notify you in advance.
Customer Support Information xvi Issue 2 July 1997 Federal Communications Commission (FCC) Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
About This Book Issue 2 July 1997 xvii Intended Audience This book is intended to help in the installation, system administration, and maintenance of the DEFINITY Extender Remote Module.
About This Book xviii Issue 2 July 1997 Terms and Conventions The DEFINITY Extender Remote Module will henceforth be referred to as the Remote Module. The DEFINITY Extender Switch Module will henceforth be referred to as the Switch Module.
About This Book Issue 2 July 1997 xix Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Example Purpose Do not recycle old passwords. Italics indicate emphasis. If you do not want to disconnect, go to Step 3.
About This Book xx Issue 2 July 1997 If you have problems with your Remote Module, contact your system administrator. If the problem can not be solved by the system administrator, in the continental US, your system administrator will call our toll-free Helpline, available 24 hours a day, at 1 800 242-2121.
About This Book Issue 2 July 1997 xxi Related Documents The documents listed below are part of the DEFINITY ECS documentation set. These documents can be ordered from the Lucent Technologies Publications Center.
About This Book xxii Issue 2 July 1997 Document No. Title DEFINITY Enterprise Communications Server (ECS) Release 3 System Documents 555-230-894 Installation for Single-Carrier Cabinets 555-230-655 Implementation Guide, Issue 1 Toll Fraud Security 555-025-600 BCS Products Security Handbook DEFINITY Enterprise Communications Server (ECS) Release 3.
About This Book Issue 2 July 1997 xxiii How to Comment on This Document We welcome your comments, both positive and negative. Please use the feedback form on the next page to let us know how we can continue to serve you.
FEEDBACK FORM DEFINITY® Enterprise Communications Server (ECS), Release 3 Title: DEFINITY ® Extender Remote Module Document No.: 555-230-796 Issue: 2 Date: July 1997 1.
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Issue 2 July 1997 1-1 Introduction 1 An overview of the functioning and specifications of the DEFINITY ® Extender The DEFINITY ® Extender enables DEFINITY telephone users to be a fully functional part of the PBX telephone system with a digital telephone located any distance off-premise.
Introduction 1-2 Issue 2 July 1997 System Operation and Configuration The DEFINITY Extender system is designed for use with a DEFINITY ECS of Version 3, Release 3 or later. The Extender system consists of two modules. One module, identified as the Switch Module, connects to your PBX.
Introduction Issue 2 July 1997 1-3 The Switch Module emulates your telephone, and the Remote Module emulates your PBX. Each module features a V.32terbo internal modem for the transmission of all signals between the two modules.
Introduction 1-4 Issue 2 July 1997 You must supply the following for installation: ■ DEFINITY ECS display telephone ■ Telephone cord ■ If you use an 8434D telephone, an MSP-1 power supply ■ If you are connecting the Remote Module to a 240-vac outlet, an adapter to convert to 120 vac.
Introduction Issue 2 July 1997 1-5 Compatibility The DEFINITY Extender is compatible with the following commercial two-wire DEFINITY ECS display telephones. ■ 8410D ■ 8434D NOTE: The power supply that comes with the DEFINITY Extender Remote Module cannot produce the power required by the 8434D telephone.
Introduction 1-6 Issue 2 July 1997 Specifications The DEFINITY Extender system should operate properly with any standard telephone service (also called “plain old telephone service” [POTS] line). Line conditioning may be required if the Switch and Remote Modules do not connect at a data rate of 19.
Introduction Issue 2 July 1997 1-7 Table 1-1. Remote Module Specifications Specification Description Size 8.0" x 8.0" x 1.50" (205 mm x 205 mm x 40 mm) Weight 1.5 pounds (0.68 kilograms) Power Requirements 12 vdc supplied by 120-vac adapters.
Introduction 1-8 Issue 2 July 1997 Considerations Keep the following in mind when you use the DEFINITY Extender system: ■ The DEFINITY Extender system is to be used with a DEFINITY ECS of Version 3, Release 3 or later.
Introduction Issue 2 July 1997 1-9 ! Security Alert : Using the Remote Module gains access to the features of the DEFINITY ECS, including access to WATS lines, FX lines, etc.
Issue 2 July 1997 2-1 Installation 2 How to install the DEFINITY ® Extender Remote Module Installing the Remote Module involves choosing a proper location and plugging in the LINE, PORT, and power cords.
Installation 2-2 Issue 2 July 1997 Location Requirements To ensure successful operation of the DEFINITY Extender system, place the Remote Module within 400 feet (120 meters) of the DEFINITY telephone. The Extender module may be mounted in any position or may be wall-mounted by using the optional wall- mount bracket.
Installation Issue 2 July 1997 2-3 Connecting the Remote Module All connections to the Remote Module are done via the back panel (see Figure 2-1). Presently no ports are installed for VOICE or COM 2.
Installation 2-4 Issue 2 July 1997 In addition to the back panel connections, a three-color light- emitting diode (LED) is visible through the top of each unit and provides information about the status of the equipment.
Installation Issue 2 July 1997 2-5 Table 2-1. DIP Switch Configuration Switch # OFF ON 1 Normal operation Reserved 2 Normal operation Dedicated lines 3 Normal operation Reserved 4 Normal operation Test mode NOTE: If you are using a standard central office line, you do not have to change the factory-set DIP switches.
Installation 2-6 Issue 2 July 1997 4. Connect the AC adapter provided with your system to the Remote Module. Plug the adapter into a standard 120-vac electrical outlet . ! CAUTION : Do not plug the A/C adapters into a 240-vac outlet because you will damage the adapter and the module.
Installation Issue 2 July 1997 2-7 Figure 2-2. RS-232 Cable Pin Connections NOTE: The DEFINITY Extender modules use the CTS line for flow control. When the internal buffer is 32 characters from full, the CTS line is turned off. While CTS is off, up to an additional 32 characters can be transmitted without any loss of data.
Issue 2 July 1997 3-1 Programming 3 How to program the operating parameters for the DEFINITY ® Extender Remote Module Before you can use the Remote Module, you must program the operating parameters, such as the phone number, the type of dialing, and the baud rate of communication.
Programming 3-2 Issue 2 July 1997 Using the Telephone for Programming Use the DEFINITY telephone to program the operating parameters at the remote location. Prompts will appear on the telephone display. To respond to the prompts, press the dial pad keys on the telephone.
Programming Issue 2 July 1997 3-3 To begin programming, press 3 until the first parameter (“Set Phone Number?” ) is shown on the display. If your system administrator preprogrammed your Remote Module, press 2 to begin system operation (see Chapter 4, Operating the DEFINITY Extender.
Programming 3-4 Issue 2 July 1997 Setting the Mode of Dialing The options for the mode of dialing (tone or pulse) appear only if the Remote Module is configured for dial line operation (DIP switch 2 is OFF). Setting Pulse Dialing Follow these steps to set the mode of dialing to pulse: 1.
Programming Issue 2 July 1997 3-5 Setting Tone Dialing Setting the dialing mode to “Tone” is very similar to setting it to “Pulse.” Follow these steps to set the dialing mode to tone. 1. At the “Go Online?” screen, press 3 until the following screen appears: 2.
Programming 3-6 Issue 2 July 1997 Setting the Connect Rate Setting the Connect Rate establishes the baud rate in kilobits per second (kbps) for the communications between the Switch and Remote Modules. Follow the steps and screens below to set the Connect Rate.
Programming Issue 2 July 1997 3-7 ■ FM- —The Remote Module will connect at 19.2 or 16.8 kbps. ■ -M- —The Remote Module will connect at 16.8 kbps only. ■ -MS —The Remote Module will connect at 16.8 or 14.4 kbps. ■ --S —The Remote Module will connect at 14.
Programming 3-8 Issue 2 July 1997 In this situation, the Remote Module tries to reconnect with the Switch Module a maximum of six times. If the connection with the Switch Module is not re-established after the sixth try, the modem disconnects and you must log in again.
Programming Issue 2 July 1997 3-9 4. If 19.2 kbps is in effect, the following screen appears: 5. Press 2 to change the setting or 1 to retain the existing setting. NOTE: If your are talking on your display telephone while transmitting data via the COM port, there is not much difference in speed between 9.
Issue 2 July 1997 4-1 Operating the Remote Module 4 Operating the Remote Module of the DEFINITY Extender Once you have installed and programmed the Remote Module, you are ready to use it.
Operating the Remote Module 4-2 Issue 2 July 1997 Starting the Operation You start the operation of the Remote Module by a process similar to logging in on other systems. Follow these steps to start the operation of the Remote Module: 1. At the “Go Online?” screen, press 2 to start the operation of the DEFINITY Extender system.
Operating the Remote Module Issue 2 July 1997 4-3 Figure 4-1. Connect Sequence for the Remote Module 3. At the “Enter Password” screen, enter your password and press the Drop button on the display telephone. A valid password must be entered to allow the telephone to be connected to the PBX.
Operating the Remote Module 4-4 Issue 2 July 1997 NOTE: You must enter your current valid password. The first time you use your Remote Module, the password will be the one initially assigned to you by your system administrator. A valid password contains 8 to 10 digits.
Operating the Remote Module Issue 2 July 1997 4-5 ! CAUTION : Be sure that you have completely logged off by waiting for the “Go Online?” screen to appear. If you do not completely log off, the Remote Module may continue to try to re- establish the connection, and you will be liable for any applicable toll charges incurred.
Operating the Remote Module 4-6 Issue 2 July 1997 Changing a Password Follow these steps to change your password. 1. If you are not connected to the PBX, follow the steps in “Starting the Operation” above to connect to the PBX.
Operating the Remote Module Issue 2 July 1997 4-7 NOTE: If you press 3 and the “View S/W Version” screen appears, check with your system administrator. This indicates that you cannot change your own password. 5. Press 2 change a password. You will be prompted to enter the old password (a * will appear for each digit entered).
Operating the Remote Module 4-8 Issue 2 July 1997 ! Security Alert : Using the Remote Module gains access to the features of the DEFINITY ECS, including access to WATS lines, FX lines, etc., which are subject to toll fraud. Passwords should be as long as allowed.
Operating the Remote Module Issue 2 July 1997 4-9 NOTE: The system administrator (user 0) can change all user passwords (see “Changing Passwords” in the “Programming” chapter in the DEFINITY ® Extender Switch Module User's Guide ).
Operating the Remote Module 4-10 Issue 2 July 1997 3. Press 3 until the following screen appears: 4. Press 2 and the following screen appears: 5. The Switch version screen follows directly:.
Issue 2 July 1997 5-1 Troubleshooting 5 Troubleshooting, LED Activity, and Error Messages As with all equipment of a sophisticated nature, occasionally an error in connection or transmission may occur.
Troubleshooting 5-2 Issue 2 July 1997 Troubleshooting When an error occurs in the operation of the Remote Module, you should check for malfunctions in an organized manner. Follow these steps when troubleshooting the Remote Module: 1. Verify that the programmed telephone number is correct.
Troubleshooting Issue 2 July 1997 5-3 LED Sequences The following flash sequences may be observed on the Remote Module: ■ 1 Green: Online to Switch Module ■ 2 Green: Waiting for dial tone ■ 3 Gr.
Troubleshooting 5-4 Issue 2 July 1997 Table 5-1. Error Messages Message Cause Action No Dial Tone The Remote Module is not properly connected to the local telephone company. Connect a regular telephone to the telephone company jack, and listen for dial tone.
Troubleshooting Issue 2 July 1997 5-5 Table 5-1. Error Messages— Continued Message Cause Action Rate Too Slow The rate at which the modem is connecting is not fast enough to allow for successful operation of the system. Ensure that no other equipment is connected to the line.
Issue 2 July 1997 GL-1 Glossary +12 vdc 12 volt direct current. 120 vac 120 volt alternating current (North American standard electrical supply). B Baud Rate The speed in kbps at which digital data can be transmitted. D Direct Line A dedicated circuit or private leased line.
Glossary GL-2 Issue 2 July 1997 Dial Line A telephone line which is part of the Public Switched Telephone Network and is accessed through the DEFINITY Extender’s automatic dial-up function. F Facility Transmission facilities. Usually a two metallic pair set of cords, but can be Telco carriers, T-1, microwave or dial-up telecommunications lines.
Glossary Issue 2 July 1997 GL-3 P PBX Private Branch Exchange. R Remote Module The DEFINITY Extender module that connects to the remote DEFINITY telephone.
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