Manuale d’uso / di manutenzione del prodotto PERS-2400 PERSONAL EMERGENCY REPORTING SYSTEM RA-2400 del fabbricante Linear
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Black 0001 Black 0001 RA-2400 REMOTE ACCESS SOFTWARE PROGRAM REFERENCE GUIDE Reference Manual for Programming the PERS-2400 Personal Emergency Reporting System WRITER’S NOTE: This publication could contain tec hnical inaccuracies or typographical errors.
Black 0002 Black 0002 TABLE OF CONTENTS 1. GETTING STARTED 1.1 SOFTWARE DESCRIPTI ON . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2 SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.3 PROGRAMMING OUTLINE . . . .
Black 0003 Black 0003 1.1 SOFTWARE DESCRIPTION What is the RA-2400 Remote Access Software Program? The RA-2400 Remote Access software is a communications program designed to work with Linear’s PERS-2400 Pers onal Emergency Reporting System.
Black 0004 Black 0004 1.2 SYSTEM REQUIREMENTS Minimum System Requirements: IBM compatible 486 personal computer with 8 Mb RAM Windows 95/98/NT/ME/XP/2000 operating systems VGA monitor .
Black 0005 Black 0005 1.3 PROGRAMMING OUTLINE Use the following programming outline to guide you through the steps required to set up the RA-2400 software and program a PERS-2400 Console. Many of the programming options available in the RA-2400 program can be left in their default settings, and do not need to be changed for most installations.
Black 0006 Black 0006 1.4 PROGRAM INSTALLATION The RA-2400 Remote Access Program is supplied on a CD-rom. The installation program will create a dire ctory on your hard disk drive. Be sure that you have at least 10 megabytes free on the hard disk for the program and any Account Prof ile files that you create.
Black 0007 Black 0007 1.5 TESTING THE MODEM Before you run the Remote Access Program, be sure that the computer is running correctly and that the modem is installed and working properly. To Test the Modem: Windows Control Panel can be used to test the modem and determine what COM port it is connected to.
Black 0008 Black 0008 2. OVERVIEW 2.1 STARTING THE PROGRAM . . . . . . . . . . . . . . . . . . 7 2.2 NEW WINDOW . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3 MENU BAR . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.4 ACCOUNT PROFILE WINDOW OVERVIEW .
Black 0009 Black 0009 2.1 STARTING THE PROGRAM To Run the Program: ! Press START, point to PROGRAMS, RA2400 and click on RA2400. 2.2 NEW WINDOW PURPOSE: To select an Account Profil e temp lat e for t he t ype o f uni t bei ng programmed. USER RESPONSE: ! Select PERS-2400A V2.
Black 0010 Black 0010 2.3 MENU BAR PURPOSE: To provide access to each of the programs sub-menus. The sub-menus that can be a ccessed from this menu are: File NEW To select an Account Profile template for the type of unit being programmed. OPEN Loads a saved Account Profile into the RA-2400 workspace.
Black 0011 Black 0011 2.3 MENU BAR (CONTINUED) VIEW TOOLBAR When checked, the toolbar is disp layed. NOTE: The toolbar can be turned into a re-sizable floating t oolbar window by dragging it out of its docked location at the top of the workspace. The toolbar accesses many of the popular menu items.
Black 0012 Black 0012 2.4 ACCOUNT PROFILE WINDOW OVERVIEW PURPOSE: To enter data and make changes to an Account Profile and customize it for a specific installation. MENU TREE Used for selecting the various data entry fie lds in the Account Profile. Clicking on the plus (+) symbols expands the branches of the menu tree.
Black 0013 Black 0013 3. COMMUNICATIONS SETUP 3.1 COM PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.2 SPEAKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.3 CONNECTION OPTIONS . . . . . . . . . . . . . . . . . . . . 13 3.
Black 0014 Black 0014 3.1 COM PORT PURPOSE: To select which communications (COM) port the modem is connected to. USER RESPONSE: ! Click on the COM port number (1, 2, 3, or 4) that the modem is connected to. NOTE: See the TESTING THE MODEM Section (1.
Black 0015 Black 0015 3.3 CONNECTION OPTIONS PURPOSE: To choose how the modem will c onnect to the PERS-2400 Console. Remote Dialing dials a telephone number with the method chosen (tone or pulse) to connect with the C onsole over a standard telephone line.
Black 0016 Black 0016 3.4 MODEM INITIALIZATION STRING PURPOSE: Used to choose whether the default or a custom initialization “string” is sent to configure the modem ( a “string” is a series of characters that are commands for the modem ). Modem’s use initialization strings to setup their speed, data type, and other options.
Black 0017 Black 0017 4. CREATING A CUSTOM ACCOUNT PROFILE 4.1 NEW WINDOW . . . . . . . . . . . . . . . . . . . . . . . . . 16 4.2 CUSTOMER INFORMATION . . . . . . . . . . . . . . . . . . 17 4.3 CONSOLE ALARMS . . . . . . . . . . . . . . . . . . . . .
Black 0018 Black 0018 4.1 NEW WINDOW PURPOSE: To select an Account Profil e temp lat e for t he t ype o f uni t bei ng programmed. USER RESPONSE: NEW ! Click on NEW icon on toolbar or se lect NEW from the FILE menu. ! Select PERS-2400A V2.0 ! Click OK.
Black 0019 Black 0019 4.2 CUSTOMER INFORMATION PURPOSE: For entering customer information specific to the installation for the Account Profile. USER RESPONSE: CUSTOMER NOTE: All fields are optional and do not have to be filled in. This information is not sent to the Console.
Black 0020 Black 0020 4.3 CONSOLE ALARMS PURPOSE: For setting the way the emergency and fire sirens work. Also sets the activity timer period and the option for vocal annunciation of low batteries and sensor status. USER RESPONSE: ALARMS ! Select SILENT to disable the Emergency siren or select SIREN FOR SET TIME for a timed siren after activation.
Black 0021 Black 0021 4.4 CONSOLE AUDIO PURPOSE: To select how the Voice Board operates. NOTE: The Model VB-4 Voice Board must be installed to use these options. Audio modes for monitoring with the Console’s built-in microphone and communicating through the speaker to the customer are selectable.
Black 0022 Black 0022 4.5 SENSORS PURPOSE: To display and edit sensors installed in the Console’s memory. Up to 16 sensors may be installed, each with its own type, restore and supervision options. The status of the sensor selected is also displayed.
Black 0023 Black 0023 4.5 SENSORS (CONTINUED) SENSOR OPTIONS SENSOR STATUS DELAYED ALARM SETTING ! Click on the sensor in the menu tree to view it. ! View or edit the DELAYED ALARM SETTING. The delayed alarm settings are: DISABLED An alarm transmissi on r ecei ved on sp eci fied zones will not be delayed.
Black 0024 Black 0024 4.6 COMMUNICATOR MAIN PURPOSE: For configuring the Console’s communicator format, dialing method, remote access password, dialing delay, and auto answer options. USER RESPONSE: COMMUNICATOR MAIN ! Check the ON box to enable the communicator in the Console.
Black 0025 Black 0025 4.7 COMMUNICATOR ROUTING AND NUMBERS PURPOSE: For configuring the Console’s communicator account number, trouble report routing, and telephone numbers. USER RESPONSE: ACCOUNT NUMBERS ! Enter a four digit account number for the communicator format used.
Black 0026 Black 0026 4.8 COMMUNICATOR ENABLED REPORTS PURPOSE: For configuring the Console’s communicator status reporting options. USER RESPONSE: ENABLED REPORTS ! Check the ALL TROUBLE REPORTING box to have the Console’s communicator send all status reports to the central station.
Black 0027 Black 0027 4.9 COMMUNICATOR 4 BY 2 FORMAT NOTE: Section 4.9 pertains to the 4 by 2 communicator format only. PURPOSE: For configuring how the 4 by 2 format will report to the central station. General reporting or Point-to-Point reporting methods are available for the 4 by 2 format.
Black 0028 Black 0028 4.9.1 4 BY 2 POINT-TO-POINT ALARM CODES PURPOSE: To view and edit the 16 sens or/zone alarm report codes. NOTE: 4 by 2 P oint- to-Po int Re porting must be selected (see Section 4.9) for these codes to report. USER RESPONSE: ZONE CODES ! Enter a new two-digit alarm code for any sensor/zone that needs to be changed.
Black 0029 Black 0029 4.9.2 4 BY 2 POINT-TO-POINT TROUBLE CODES PURPOSE: To view and edit the 16 sens or/zone trouble report codes. NOTE: 4 by 2 P oint- to-Po int Re porting must be selected (see Section 4.9) for these codes to report. USER RESPONSE: ZONE CODES ! Enter a new two-digit trouble c ode for any sensor/zone that needs to be changed.
Black 0030 Black 0030 4.9.3 CONSOLE REPORT CODES PURPOSE: To view and edit the eight Console report codes. Thes e codes are sent for Console events such as the Console emergency button, inactivity alarm, Console low battery and battery restore, no AC and AC restoral.
Black 0031 Black 0031 4.9.4 4 BY 2 GENERAL ALARM CODES PURPOSE: To view and edit the two general alarm codes and the general trouble code. NOTE: 4 by 2 General Reporting must be selected (see Section 4.
Black 0032 Black 0032 4.10 ADEMCO CONTACT-ID REPORT CODES The Ademco Contact-ID reporting codes are pre-defined and cannot be changed. These reporting codes are pr ovided as reference. The Ademco Contact-ID extended report codes i ndicate the sensor number that triggered the event.
Black 0033 Black 0033 5. SENDING AND RECEIVING CONSOLE DATA 5.1 ACCESSING THE SEND/RECEIVE WINDOW . . . . . . . . . 32 5.2 CHOOSING AN ACCOUNT PROFILE . . . . . . . . . . . . . 33 5.3 CONNECTING TO A CONSOLE . . . . . . . . . . . . . . . . 34 5.4 SENDING AND RECEIVING DATA .
Black 0034 Black 0034 5.1 ACCESSING THE SEND/RECEIVE WINDOW PURPOSE: For entering data required to connect to a PERS-2400 Console and to control the connection. Monitors the status of t he commu nicat ion between the RA-2400 and the PERS-2400. Allows setting the Activity Timer in the Console to ON or OFF.
Black 0035 Black 0035 5.2 CHOOSING AN ACCOUNT PROFILE PURPOSE: For selecting which Account Profile open in the workspace will be used when connecting to a Console. The Ac count Profile selected automatically fills in the Consol e’s Phone Number and Password Fields using information already entered in the profile (see Section 2.
Black 0036 Black 0036 5.3 CONNECTING TO A CONSOLE PURPOSE: Causes the RA- 2400 to connect to the PERS-2400 Console. The RA-2400 will try to connect to the Cons ole either locally or remotely, depending on the Communications Setup (see Section 3.3). NOTE: The Communications Setup can be reviewed by pressing the COMM SETUP.
Black 0037 Black 0037 5.3 CONNECTING TO A CONSOLE (CONTINUED) CONNECTING LOCALLY ! Verify that the modem’s LINE ja ck is connected to the Console’s LINE jack with a double-ended modular telephone cable. ! Verify that the Console is in TEST MODE (press the test button to set the Console into Test Mode).
Black 0038 Black 0038 5.4 SENDING AND RECEIVING DATA PURPOSE: For transferring data between an Account Profile and a PERS-2400 Console. Also used to monitor Console power and control Activity Timer status. CAUTION: Receiving the data from the Console will overwrite the data in the Account Profile.
Black 0039 Black 0039 5.4 SENDING AND RECEIVING DATA (CONTINUED) RECEIVING ! Click the RECEIVE DATA FROM CONSOLE button. The Communications Status area will indicate the progress and show if the data was received from the Console successfully. CAUTION: Receiving the data from the Console will overwrite the data in the Account Profile.
Black 0040 Black 0040 5.5 CLOSING RA-2400 PURPOSE: To save the active Account Pr ofile(s) and quit the RA-2400 program. USER RESPONSE: ! From the FILE menu, choose EXIT. ! To save while exiting In the “SAVE CHANGES?” window click YES. If the active Account Profile is the default template, select a location and new name for the .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Linear PERS-2400 PERSONAL EMERGENCY REPORTING SYSTEM RA-2400 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Linear PERS-2400 PERSONAL EMERGENCY REPORTING SYSTEM RA-2400 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Linear PERS-2400 PERSONAL EMERGENCY REPORTING SYSTEM RA-2400 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Linear PERS-2400 PERSONAL EMERGENCY REPORTING SYSTEM RA-2400 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Linear PERS-2400 PERSONAL EMERGENCY REPORTING SYSTEM RA-2400, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Linear PERS-2400 PERSONAL EMERGENCY REPORTING SYSTEM RA-2400.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Linear PERS-2400 PERSONAL EMERGENCY REPORTING SYSTEM RA-2400. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Linear PERS-2400 PERSONAL EMERGENCY REPORTING SYSTEM RA-2400 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
