Manuale d’uso / di manutenzione del prodotto 8500 del fabbricante Apple
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P ower Ma cin t os h U s er ’ s G uid e Includes setup, troubleshooting, and important health-related infor mation for P ower Macintosh 8500 series computers.
K Apple Computer , Inc. © 1995 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement.
iii C ommunic ations re gu lat ion informati on v i P re f ace W el come t o P o we r Mac i n t os h i x Par t I 1 Gett i n g Sta r t ed 1 Plu g ging in the computer 3 Installi n g an ex pa nsi on car.
2 Gett i n g He l p 27 Gettin g ans wers t o y our quest ions 28 Ident ifyi n g objec ts on the screen 36 Lear ning u seful shortcuts 3 7 3 Co n nect i ng A dd i t i on a l Eq u ip men t 39 Y our comp.
P a r t II 6 T ro ub les ho o t i ng 8 1 When y ou ha v e que sti ons 8 1 If y ou ha v e trouble 8 1 So lutions t o comm on problems 8 5 So lutions t o CD-R OM pr oblem s 97 If y our computer ’ s pe.
vi Communications Regulation Information C om m uni c ati on s r e gul ati o n info r m a ti o n FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
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C ongratul ati ons on the purcha se of y our n ew M acintosh . Y our computer i s de s igned t o gi v e y ou the highest perf or ma nce c ombined with real ease o f use—it ’ s eas y to set up , ea s y t o use , a nd ea s y t o ex pand.
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I part Chapte r 1 G e t ti ng S tar te d Chapte r 2 G et ti ng H elp Chapte r 3 C onn e cti ng Addit ion a l Eq ui p m e nt Chapte r 4 Ins t al l ing and Usi ng Ap plication Pro gr am s Chapte r 5 Usi.
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Th e illu strati on on the n ex t pa ge sho w s all the equipm ent y ou will n eed to set up y our computer and b egin us i ng it. (N ote that y our monit or and ke yboar d ma y look s li ghtl y dif ferent dependi ng on w hat y ou purc hased. ) Pl ace y our equipment on a stur dy , flat s urf ace near a grounded w all outlet.
Monitor power cord (sometimes built into the monitor) Computer power cord Monitor cable (sometimes built into the monitor) Keyboard Mouse Keyboard cable (sometimes built into the keyboar.
3 Getting Started P l u gg i n g i n t he com pu te r Be f ore you p lu g y our Mac i nt osh i nt o a w all sock et , care full y read all the setup instr uct ions i n this c hapter . T h en, bef ore y ou connect anyt hi ng t o y our Mac i ntosh, f oll ow t h e instr uct ions in this sec tion t o plu g it i n.
I ns ta l l i ng a n e xp a ns i o n car d If y ou purcha sed a n ex pansi on car d f or your M acintosh, install it no w . (See A ppendix B , “Installi ng an Ex pa nsi on Card, ” f or i nstructi ons . ) If y ou don ’ t ha v e to install a n ex pa nsi on c ard, g o on to t h e n e x t sect ion, “C onn ecting a Monit or .
2 Connect the monitor power cord to the monitor. On s ome monit ors , the cor d is alread y attached. 3 Plug in the monitor power cord. Som e monit or pow er cor ds are des igned t o plu g i nto t h e bac k o f y our computer . Som e monit or pow er cor ds must be connected t o a grounded e lectric al outlet , not t o the computer .
Co n nect i ng t he mo n it o r cab le After y ou plu g i n the monitor po wer c ord, y ou connect t h e monit or c able to the computer ’ s monit or por t. T o connect the monit or c able , f ollo w the se steps: 1 Attach the monitor cable to the monitor.
Co n nect i n g t he m ou se an d k e y bo a rd Y ou ha v e a c hoi ce of se v eral ke yboards f or your M acintosh . T h e w a y you connect t h e mouse and ke yboar d depends on whether the ke yboard ha s a separate c able or a built-in c able .
8 Chapter 1 Co n nect i ng a k e y boa r d w i th a sep a rat e cab le 1 Plug the mouse cable into the port on either side of the keyboard. Most ri ght-ha nded p eople pre fer t o use t h e mou se with their right hand; most lef t-ha nded p eople pre fer t o use t h ei r le ft hand.
9 Getting Started Co n nect i n g o the r eq u i pme n t If y ou are n ew t o the Mac i ntosh, it ’ s a good i dea to g et some e xperience us i ng y our computer bef ore y ou connect other equipm ent, s uch a s a pri nter or sc a nn er . T o lear n ba s ic Mac i nt osh s kills , cont i nue with t h e instr uct ions in thi s chapter .
2 Turn on your computer by pressing the Power key on the keyboard or pressing the power button on the front panel of the computer. Th e P ow er ke y is marked wit h a triang le . Its locat ion depends on whic h k e yboar d y ou ha v e . Y ou hear a tone from t he computer a s it star ts up .
3 Check to see what’s on your screen. Y ou ’ll see a sequence o f me ss ag es de scribing w hat is happeni ng , f oll ow ed by the En er gy S tar di alo g bo x .
m If , w h en y ou pres s R etur n, y ou see the Mac i nt osh des kt op (show n h ere) , y our s y stem so ftw are is alread y set up cor rect ly . S kip now t o “What ’ s Nex t?” m If y ou see a blin king que stion mark , see “ Solut ions t o Comm on Prob lems ” in Chapter 6 .
P r o bl ems t u rn i ng y ou r com pu te r on? If y ou don ’ t see anyt hi n g on the screen, c heck t h e se items to see if y ou can ident ify the problem: m Is t h e computer plu gg ed i nto a p.
W ha t’ s ne xt? Y ou ’ ve f i nished setting up y our computer . Cont i nue with one o f the f oll owing steps: m If y ou are n ew t o the Mac i ntosh, tur n to t he n ex t sect ion, “ Lear ning the B as ic s .
Learn i ng th e basi c s If y ou are n ew t o the Mac i ntosh, y ou shoul d begin by l ooki ng at the eas y-to-u se pro gram c alled the Mac intosh T ut orial. Th e tutori al teaches y ou the ba si c s kills y ou ’ll n eed to u se your c omputer . T o star t the tutori al, f oll ow the se steps: 1 Slide your mouse along your mouse pad or desk.
3 With the tip of the arrow on the question mark, press and hold down the mouse button. A list o f cho ice s (c alled a menu ) appears . T his i s the Guide ( h ) menu, whi ch is t h e place t o g o when y ou ha v e a quest ion about ho w to u se your c omputer .
R e v ie w i ng t he bas i cs Y ou c a n use the f oll o wi n g illustrat ions t o re v iew t he elements y ou use on y our screen t o do work wit h your c omputer . Men us Th e strip acros s the t op o f the screen is c alled the menu b ar . T he s ymbol s and w ords in it represent menu s of c omma nds .
Icons Ic ons are small pic tures that repre sent dis ks , pro grams , documents and f olders . Y ou c a n double-c lic k a n y icon t o op en it a nd see what it c ontains . This icon represents your computer’s internal hard disk. Icons like this one represent application programs, which you use to create documents and do other work.
Sa v i ng e ner g y w i th t he E ner g y Sa v er co n t ro l pa nel When y ou sa v e en er g y , y ou sa v e natural res ource s and red uce polluti on.
20 Chapter 1 P utt i ng y ou r co m pu te r t o sl e ep Y our P ow er Macint osh is pre-set t o put itself t o s leep after 3 0 mi nute s o f inacti v ity . Wh en your c omputer g oes t o sleep , t he screen dims t o sa v e energ y and to pre v ent ima ge s from “burni n g ” i nto t he screen.
21 Getting Started T u rn i ng t he co m p u te r o ff U s i ng t he P o w er k e y T o tur n the computer o ff u sing t h e P ow er ke y on th e ke yboard, f ollo w these instr uct ions: 1 If the computer is in sleep, press the Power key (or any other key on the keyboard except Caps Lock) to wake it.
22 Chapter 1 U s i ng t he Sh ut D o w n com ma nd Y ou c a n also turn y our computer o f f by u sing t h e S hut Do wn c omma nd i n the S p ec ial menu . Fo llo w these steps: 1 If the computer is in sleep, press the Power key (or any key on the keyboard except Caps Lock) to wake it.
T r ouble ? If a prob lem with the computer pre v ents y ou from us ing the P ow er k e y on the ke yboar d or choos i n g S hut Do wn —f or ex ample , if the computer “freeze s ” so t hat the pointer does not re spond to the mou se—y ou c a n tur n of f the computer b y pres s i n g the po wer butt on on the front of t h e computer .
W her e t o f i nd a ns w ers When y ou ha v e que sti ons about us i ng y our Mac i nt osh, there are sev eral pl aces y ou can look f or a ns wers . In this book Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment.
If y ou ha v e problem s with a par ticu lar app lic ati on pro gram, c ontact the manuf acturer o f the pro gram . R ef er t o the secti on “Obtaining Updated A pp le So ft w are , ” in Chapter 6 for inf or mation about g etting updated A pple s of tw are .
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27 Th e Gu ide menu is y our mai n source o f i nf or mation w hen you ’ re workin g with y our computer . T he menu is i dentif ied b y a questi on mark ( h ) in the upper -ri ght cor ner of t he screen. 2 Ge tt i n g Hel p Use the instructions in this chapter to learn about the help available to you in the Guide menu.
Ge tt i ng a ns w er s t o y ou r q uest io ns When y ou ha v e a que sti on while w orking with y our computer , y ou c a n get the ans wer b y choos ing Mac intosh G uide from t h e Guide ( h ) menu . 1 Pull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program.
3 Notice the three buttons at the top of the window: Topics, Index, and Look For. Mac i ntosh G ui de gi v es y ou three w a y s of f i nding inf ormation: m Topics lets y ou choose fr om a list of g eneral sub jects; it i s li ke t h e table of contents in a book .
2 Click “Setting Options” in the list of topics. When y ou c lic k a ny t opi c area, a list o f rel ated quest i ons appears on the right s ide of t h e Mac i ntosh Gu ide wi ndow. 3 Click the question “How do I set the time and date?” and then click OK.
Ge tt i ng a ns w ers w i th t he I nde x bu tt on 1 In the Macintosh Guide window, click the Index button. An alphabetic al list o f s ub jects appears on the left s ide o f the wi ndow . 2 Scroll through the alphabetical list until the phrase “background pattern” is visible.
4 Click the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instr uct ions f or y ou to f oll ow . 5 Read and follow the instructions in the window. Mac i ntosh G ui de pro v ides step-b y-step instr uct ions t o ans wer t h e quest ion y ou selected.
Ge tt i ng a ns w ers w i th t he L oo k F or b utt on 1 In the Macintosh Guide window, click the Look For button. A small bo x app ears on the left s ide o f the wi ndow , w here y ou c a n typ e tex t. 2 Click the arrow button to activate the text box.
4 Click the question “How do I turn off the Empty Trash warning?” and then click OK. Or double-click the question. A small window appears with instr uct ions f or y ou to f oll ow . 5 Read and follow the instructions in the window. Mac i ntosh G ui de pro v ides step-b y-step instr uct ions t o ans wer t h e quest ion y ou selected.
35 Getting Help Ti ps f or u si ng Ma ci n t o s h G u ide Here are a f ew t ips for u sin g Mac i ntosh Guide effecti vel y : m Mac i nt osh G uide i s a v ail able onl y when y ou are i n the F i nder—the de s k t op area where y ou can see the ic ons of di s ks , f ol ders, and file s .
36 Chapter 2 Ide n t i fy i ng o bj ect s on t he sc reen Som etim es y ou ’ll see an unf amili ar item on the screen and as k y ourself , “What ’ s that?” Y ou c an get an ans wer b y us i ng a Mac i ntosh f eature know n as B alloon Help .
L e ar nin g us eful s ho r tcu ts Y ou c a n p erf or m ma n y tas ks in the Finder more qu ic kl y if y ou use k e y board or mou se shor tcuts . F or ex ample , i nstead o f c lic ki ng an ic on and choos i ng Op en from t h e File menu, y ou c a n simp l y double-c lic k the ic on to open it.
3 Read about the shortcuts available for the category you selected. Cli ck the ri ght ar ro w i n the lo w er -ri ght corn er of the window t o disp la y the nex t wi ndo w (if there is one) .
39 Y o ur co m p ut er a t a g la nce Th e illu strati on on the n ex t pa ge sho w s a ba si c Po wer M acintosh s y stem, read y t o use . (R emember that y our monit or a nd k e yboar d ma y app ear s light l y dif ferent fr om th e on es p ic tured h ere , dep ending on w hat y ou purc hased.
Your computer’s ports and connectors SCSI port g Connects your Macintosh to SCSI equipment such as external hard disk drives and scanners. Ethernet port (AAUI) G Connects your Macintosh to a high-speed Ethernet network using an adapter. Ethernet port (10BASE-T) G Connects your Macintosh to a high-speed 10BASE-T Ethernet network.
Monitor port ™ Connects a monitor to your Macintosh. Apple desktop bus V Connects your Macintosh to an input device, such as a (ADB) port keyboard or a trackball. Audio input ports - Connects your Macintosh to the RCA-type audio output ports (left & right) of video or audio equipment such as VCRs and tape decks.
A bo u t y o u r com pu te r’ s A/V pa ne l Th e b ac k of y our computer ha s a n A/V pan el with ports that allo w y ou to connect a v ariety o f audio and v ideo i n put a nd output de v ice s . Co n nect i n g a ud io eq u i pme n t Y our Mac i ntosh c an pla y a nd record stereo s ound from a v ariety of s ources .
43 Connecting Additional Equipment A bo ut y ou r co m pu te r’ s s o un d po r ts Th e s ound i nput por t is mark ed with an ic on of a micr ophon e . T h e sound output por t is mark ed with an icon o f a sp eaker . Th e c omputer ’ s sound ports accept these 3 .
Y our computer al so ha s por ts that accept le ft and ri ght audio input a nd output thr ough R C A-typ e connect ors . T hese c onn ect ors are f ound on de v ices like VCRs and tap e dec ks .
3 Shut down the Macintosh and turn off the audio equipment. 4 Attach the cable to the audio equipment and to the appropriate sound or audio port on the Macintosh. T o h ear or record incoming s ound on the computer u sing a c able wit h a stereo miniplu g , connect t he audio equipm ent to the s ound i nput por t ( X ) .
Do not u se the round omnidirecti onal microphone s upplied with s ome other Mac i ntosh mode ls . F ollo w the se steps t o connect and posit ion the micr ophon e: 1 Shut down the Macintosh. 2 Plug the microphone’s connector into the sound input port ( X ) on the back of the computer.
Co n nect i ng e xt er na l s te re o spea k ers Y ou c a n take ad v a ntag e of y our c omputer ’ s stereo sound output b y attaching ex ter nall y pow ered (amplif ied) sp eak ers . 1 Assemble the speakers and the cable you need. Y ou need a cab le with stereo miniplu gs at eac h end to c onn ect one or both speakers t o the computer .
6 Turn on the computer. No w y ou h ear the computer ’ s sound t hrou gh the ex ter nal speakers . (Y ou ma y als o need to set opt ions in the Sound & Di spl ay s contro l pa n el i n order t o hear sound t hrou gh y our sp eakers .
S-v i deo con nec t or s Th e S-v ideo connect or is a r ound plu g with se v eral small metal pins . Y ou c a n plu g this type of c onn ect or into y our computer ’ s S-v ideo i n put or output por t. IMPORTANT Th e S-v ideo connect or resemb les other Mac i ntosh c onn ect ors , s uch a s those f or a pri nter , modem, mou se , or k e yboar d.
Co n nect i ng v i de o eq u i pme n t f o r i n pu t t o the co m pu t er When y ou connect v ideo equipm ent to t he Po wer M acintosh, y ou can v ie w v ideo on t h e computer , capture v ideo ima ge s , a nd hear the sound fr om the v ideo equ ipment throu gh the computer ’ s sp eaker .
2 Attach one end of the video cable to the Video Out port on the VCR or camera. F ollo w the di recti ons that c ame with t he VCR or cam era. 3 Plug the other end of the video cable into either the S-video input port ( æ ) or the composite video input port ( ˜ ) on the Macintosh.
Co m pos i te v ideo co nnec t io n f o r i n pu t f ro m a VCR S-v ideo co nnec t i on f or i np ut f ro m a ca mera S-video input port S-video Out port S-video cable æ Audio input ports (left an.
Co m pos i te v ideo co nnec t io n f o r i n pu t f ro m a came ra 6 Turn on the computer and the VCR or camera. Y ou c a n now begin w orki n g with the v ideo equipm ent connected t o your Mac i ntosh .
Co n nect i ng v i de o eq u i pme n t f o r o ut p ut f ro m t he com pu te r Y ou c a n deli v er and recor d a sophist ic ated presentat ion b y combini ng t he v ideo and s ound capab ilitie s of y our Macint osh. Th e steps that f ollo w ex pl ai n ho w to set up equipm ent for rec ording t h e computer ’ s output on v ideotape .
2 Attach one end of the video cable to the Video In port on the VCR. F ollo w the di recti ons that c ame with t he VCR. 3 Plug the other end of the video cable into either the S-video output port ( Æ ) or the composite video output port ( Â ) on the Macintosh.
Co m pos i te v ideo co nnec t io n f o r o ut pu t fr om t he com pu t er 6 Turn on the computer and the VCR. 7 Select “line input” on your VCR. See t h e manual that c ame wit h y our VCR f or i nstr ucti ons on how t o selec t the lin e in put source .
U s i ng a t el e v i si on a s a mo n it o r Y ou c a n connect a tele v i s ion di rect ly t o the computer ’ s S-v ideo or compos ite v ideo output port a nd disp l a y the computer ’ s ima ge s on the tele v is ion .
IMPORTANT Y ou c a n use a tele v is ion as a m onit or on a n y model o f Po wer Mac i ntosh 8 500 . Some m odels , how ev er , c a nnot di spl a y the des kt op s imultan eous l y on both a te le v is ion and a computer m onit or plu g ged into t h e computer ’ s monit or por t.
Co n nect i n g e xt er na l SCS I de v i ces Y our computer ha s a por t f or connect ing de v ice s that use t h e Small C omputer S y stem Interf ace (SC S I, pronounced “ s kuh-zee ”) . Th e S C SI port p ermits hi gh-sp eed c ommunic ati on b etween t h e computer and the de v ice .
Be f or e y o u con nect a de v i ce Be f ore you c onn ect a SC S I dev ice t o y our Mac i ntosh, be s ure t o complete the se tas ks: m Mak e sure eac h SC S I dev ice c onn ected t o y our Mac int.
IMPORTANT Th e t otal length o f the c ables in a SC S I chain should not e xceed 6 meters (20 f eet) . SC S I cab les mu st ha v e a 1 1 0-oh m imp edance . For best re s ults , use S C SI c able s ma nuf actured b y App le Computer . m Mak e sure t hat the la st (or onl y) de v ice in the SC SI c hai n has a termi nat or .
Co n nect i ng a S CSI de v ice U se these g en eral i nstr ucti ons i n con juncti on with the i nstr uct ions that c ame with y our S C SI de v ice: 1 Turn off your Macintosh. 2 Make sure the SCSI device is switched off. 3 Use a SCSI cable to connect the device either to the computer’s SCSI port or to the last SCSI device already in the chain.
Memory f or y our computer i s pro v ided i n pack ag es c alled Dual Inli n e Memory Module s (DIMMs) . A ddi ng d ynamic random-acce ss m emory (DRAM) D IMMs increases y our computer ’ s memory . T he DIMM s must be the cor rect type for y our computer , a nd can be i nstalled one-at-a-time .
Co n nect i n g ne tw o rk ca b les Y our Mac i ntosh c an b e connected t o a hi gh-sp eed Ether n et n etw ork v ia an AA UI E ther n et c onnect or or a high-speed 1 0B A S E- T E ther net connect or . Y ou c a n als o connect t o a Loc alT al k n et w ork.
T o set up y our netw ork conf i gurat ion, open the A ppleT alk contro l pa n el t o c hoose the ph y si cal net w ork i nterf ace y ou are us i ng . (T h e A ppleT al k c ontro l pan el als o contains zon e i nf or mation—a de f ault zone is c hosen f or y ou.
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67 Read this chapter for information on installing and working with application programs on your computer. Instal l ing appli c ati on pro grams Y our computer ha s se veral app lic ati on pro grams alread y installed, as w ell as s ome pr o grams t hat n eed t o b e installed b ef ore you c a n use t h em.
If y ou ha v e quest ions about installi n g a nd u s i n g an applic ati on pro gram, ref er t o Macint osh Guid e , a v a i labl e i n th e Guid e ( h ) menu and the R ead Me file s f or the pro gram . (R ead Me files are te xt f iles t hat contain additi onal informati on about applic ation pr ograms .
T o use y our pro grams most ef fec ti v el y , f oll ow the se gui delines: m T o a v oi d i nstall ati on problem s, turn of f v i r us pr otecti on pro grams and use A pple Ex tens ions M a nag er to turn of f s y stem ex tensi ons (ex cept for Mac i ntosh E as y O p en) bef ore y ou i nstall any s of tw are .
F i nd i ng o ut w h i c h p rog ra ms a re ope n If y ou ha v e se veral pr ogram s and wi ndo ws open, y ou can f ind out whic h pro gram is act i v e and whi c h other pro grams are open by pu lling do wn the A ppli cat ion menu .
B ac k i ng u p y o ur f i les Making b ackup c opie s of impor ta nt files i s g ood protec tion a g ainst poss ible dama ge t o the originals . m Y ou c a n bac k up files st ored on y our hard di s k by c op yi ng them t o flopp y dis ks .
Shared l ibraries P ow er Macint osh program s use speci al file s c alled s har e d l ib r ari e s. Th ese f iles help P ow er Macint osh program s to run more ef fi cient l y , and can be used b y more t han on e Po wer M acintosh pr ogram s imultan eou s l y .
73 R ead thi s chapter f or informati on on us i ng the opti onal i nter nal CD-R OM (C ompact Disc R ead-Onl y Memory) dri v e , if y our computer has one .
Chapter 5 I nse r t i ng a CD-R O M d i sc F ollo w the se instr uct ions t o i nser t a CD-R OM di sc i nt o y our CD-R OM dri v e . Th en f oll ow t he i nstr uct ions pr ov ided wit h y our disc , as w ell a s the instr uct ions in this manual. 1 Start up your Macintosh computer, if it’s not already on.
Using the Optional CD-ROM Drive E jec t i ng a CD-R O M d i sc F ollo w the se instr uct ions t o op en the tra y a nd eject a CD-R OM di sc from y our computer . IMPORTANT Y ou ma y not b e able t o eject a disc if it i s b eing shared. T o tur n o f f file sharing , use the S hari n g Setup c ontrol panel.
P l a y i ng a ud i o CDs W ith y our CD-R OM dri v e and your c omputer ’ s built-in speaker , y ou c a n pl a y audio c ompact disc s (CDs) or audi o trac ks on CD-R OM disc s . Y ou c an als o attac h headphon es or speakers t o the computer t o listen t o audio CDs and audio trac ks .
Using the Optional CD-ROM Drive W o r k i ng w i th P ho t o CDs Y ou c a n use y our CD-R OM dri v e to open Photo CD ima g es st ored on Photo CDs . A Phot o CD imag e is a di gitized v ers ion o f a standard phot ograph t hat y ou c an op en and v ie w on your c omputer screen.
S ha ri ng a CD-R O M d i sc o v er a ne tw o rk Y ou c a n share a CD-R OM di sc us i n g the file-shari ng f eature of S y stem 7 .5 .2 . If the disc ha s audio por ti ons , y ou will b e able t o hear th e audio y ourself , but other people on the netw ork will not.
II part Chapte r 6 T rouble sho ot ing.
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6 T rouble sho o ti ng 81 Consult this chapter if you experience problems using your computer. W hen y o u ha v e q uest i o ns If y ou w ant to kno w how t o do a par ticu lar ta s k with y our computer , re f er to Mac i ntosh G ui de i n the Gu ide ( h ) m enu.
If y ou are unable t o acces s Mac i ntosh G uide (f or ex ample , if your screen is “fr ozen ”) , ref er t o thi s chapter t o see if y ou can re s ol v e the prob lem. T ak e y ou r t i me When y ou see an er ror me ss ag e, y ou don ’ t ha v e t o tak e act ion immedi atel y .
If y ou n eed repai r ser v ice , cons ult t h e ser v ice a nd support informati on that c ame with y our computer f or i nstr ucti ons on how t o contac t a n A pple- authorized serv ice pr ov ider or A pple f or as si sta nce .
m Turn off your computer with the power button on the front panel of the computer, wait at least 10 seconds, and then turn it on again. If the computer does not turn of f , try pre s sing and hol di n g dow n the po wer butt on for 3 t o 4 seconds . m If the power button doesn’t turn off the computer, unplug your Macintosh.
So l ut i o ns t o com mo n pr ob le ms This sect ion contains de scripti ons of pr oblems y ou cou ld ex p erience with y our computer . Som e problems ma y b e c aused b y y our CD-R OM dri ve , s o if y ou don ’ t find y our problem here , b e sure t o chec k the secti on “ So luti ons t o CD-R OM Pr oblem s ” later in thi s chapter .
The computer’s clock keeps time inaccurately. Y our computer ha s a c lock t hat r uns cont inuous l y . When the computer i s tur ned of f , a battery k eeps the c lock runni ng . If y our c lock begins t o k eep tim e i naccurate l y , ha v e an App le-authorized serv ice pr ov ider rep l ace the battery .
m S y stem s o ft w are ma y not b e i nstalled on the star tup hard di s k, t h e s y stem s o ft w are ma y b e damag ed, or the hard di s k ma y not be working pr op er l y . S tar t up y our computer us ing the Dis k T o ols flopp y di s k or (if you ha v e a built-in CD-R OM dri v e) with the CD-R OM di sc that contains s y stem s o ft w are .
A “sad Macintosh” icon appears, and the computer won’t start up. This ic on i ndic ate s that y our Macint osh c a nnot star t up b ecau se of a pr oblem with t h e s y stem so ft w are or the computer har dw are .
m If the hard di s k is y our star tup di s k, star t y our computer u sing t h e Dis k To o l s flopp y di s k or (if y ou ha v e a built-in CD-R O M dri v e) with the CD-R OM di sc that contains s y stem so ft w are .
m T ur n of f the computer . If the dis k i sn ’ t ejected, then hol d dow n the button on y our mouse or ot h er pointing de v ice w hile y ou tur n the computer on a g ai n . m Loc ate the small hole near the dis k dri v e ’ s op eni n g , a nd care full y i nser t the end o f a l ar ge strai ghtened pap er c lip into it.
You can’t start an application program, or it quits unexpectedly. Or, when you try to open a program, you see a message that not enough memory is available.
A dialog box with a bomb appears. Y our s y stem has a s of tw are problem . m W rite dow n what y ou w ere doin g w hen the mes sa ge appeared and write do wn the me ss a ge . m R e star t y our Macint osh. (See “ Start Ov er” i n the sect ion “If Y ou Ha v e T rouble ” earlier in thi s chapter f or i nstr uct ions .
The pointer ( 8 ) doesn’t move when you move the mouse. One of t he fo llo wi ng s ituati ons is prob abl y the c ause: m Y our s y stem has a s of tw are problem . Pre s s x -Option-E sc to qu it the applic ati on pro gram i n use w hen the prob lem o ccur red.
Typing on the keyboard produces nothing on the screen. One of t he fo llo wi ng i s prob abl y the c ause: m Y our s y stem has a s of tw are problem . R e star t y our Macint osh. F or i nstructi ons, see “ Start Ov er” i n the secti on “If Y ou Ha v e T rouble ” earlier in thi s chapter .
m Th e k e y board i s damag ed. If y ou ha v e acce ss t o a nother ke y board, try us i ng it instead. (T ur n the computer o f f b ef ore connecting it. ) If the new k e yboar d work s, t h ere is prob abl y som ething wr ong wit h the one y ou repl aced.
You experience problems using a document from a DOS computer. If y ou c an ’ t open a DOS document u s i n g a Mac i ntosh pr o gram, try t h e fol l ow i ng : m Op en the document from within the pro gram by c hoos ing Op en i n the pro gram ’ s File menu .
So l ut i o ns t o CD-R O M pr ob le ms P ro b lem s us i ng t he CD-R O M dr i v e The CD-ROM drive icon does not appear on screen. m If y ou ha v e other i nter nal SC SI de v ice s attac hed to y o.
Your computer starts up and you see large folder-shaped areas, containing labeled pictorial buttons, instead of the usual Macintosh desktop. m Y our computer ma y ha v e star ted up from a CD-R OM disc c ontai ni n g At Ea se , an alter nati v e to t h e Mac i ntosh de s kt op .
Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive. m Y our computer ma y b e trying t o star t up from t he CD-R OM disc . Pres s the Op en/Cl ose button o f y our CD-R OM dri v e t o op en the tra y , a nd remo v e the CD-R OM di sc .
Your computer displays the message “This is not a Macintosh disk: Do you want to initialize it?” when you insert a CD-ROM disc in the CD-ROM drive. m Mak e sure t hat the Fore ign F ile A cce ss and A udio CD A cce ss CD-R OM ex tens ions are installed in your Ex tensi ons F ol der a nd are tur n ed on.
P ro b lem s us i ng IS O 9660 o r H i g h Si er ra d i scs You cannot access files on a CD-ROM disc that uses the ISO 9660 or High Sierra format. m Disc s in the ISO 966 0 a nd High S ier ra disc f or mats ha v e v ersi on numb ers attac hed to f ilenames .
While playing an audio track on a CD-ROM disc that combines audio tracks and data, you double-click the disc icon and the audio track stops playing. m Y ou c a n ’ t op en data file s on a CD-R OM disc and listen t o audio trac ks on that di sc at the same t ime .
I f y o u r co m pu te r’ s per f o rma n ce dec rea ses If y ou notice a decrea se i n your c omputer ’ s sp eed and general p erf orma nce af ter y ou add speci al so ft w are li ke a c ontro l .
S olv in g p r int e r p r o bl e m s Th e f oll owing s u g ge stions shou ld w ork f or all printers . m Check y our printer setting s i n the Chooser , maki ng s ure y ou ha v e selected the cor rect printer . m Nex t , tur n of f the computer and pri nter a nd check t h e printer cab le connect ions .
Appl eLink A pple s of tw are updates are posted t o the A P PLE S W UPD A TES board loc ated i n the f oll owing pat h: A ppleL i n k Serv ice s (mai n wi ndo w) So ft w are Samp ler A pple S of tw a.
Insi de the As k App le U S A area, y ou ha ve a c hoi ce o f th e f oll owin g 1 0 bulletin board area s: m P ow er M ac int o s h —All P ow er Mac i nt osh computers , A/V a nd GeoPort. m Pe r f o r m a —All Ma c intosh P erf or ma computers . m P ower B ook —All P o werB ook computers , Mobile C omputing and T elec om.
Co m puSe r v e A pple s of tw are updates are posted t o tw o separate areas on C ompuServ e: A pple S uppor t F or um and Apple Ne w Updates . All updates are posted s imultan eous l y t o both area s . Updates are rem o v ed from t h e A pple Ne w Update s area af ter three week s .
I n t er net: ft p .i n f o .a pp le.co m This is a f ile tra nsf er prot o col (f tp) ser ver wit h all of t he late st App le s o ftw are update s . (This ftp s ite w as f or merl y called f tp .aust i n .apple .c om. ) m Host name: f tp .i nf o .apple .
I n i t i a l iz i ng a h a rd d i sk Be f ore you c an use a ne w dis k, the di s k must be prepared s o that t h e computer kno w s where to st ore informati on on the dis k. This preparati on is c alled in itializing (or for m a t t i ng ) the di s k .
Sta r t i n g up f ro m a CD-R O M d i sc T o i niti alize , test , or repai r a hard di s k, or t o i nstall s y stem so ft w are on a hard dis k, y ou need to start up your c omputer from another dis k .
How t o in it ia l ize a ha rd di sk Y ou initi alize an App le SC S I hard di s k b y us i n g a pro gram called Dri v e Setup, whi ch i s on the flopp y dis k l ab eled Di sk T oo ls t hat cam e with y our computer .
R epa i ri ng a d am ag ed d i sk Dis ks c a n b ec ome dama ged b y rep eated use and ha ndli n g . W hen d o y ou need t o re pa i r a d i sk? If y ou see a me s sa ge repor ting that a dis k is dama ged or unreadable , you ma y need to repair the dis k.
Check t hat both chains of de v ice s are termi nated properl y . F or informati on on settin g SC SI ID numbers and ter mi nating a S CS I c hai n, see Chapter 3 o f thi s ma nual and th e ma nuals t hat cam e with y our S C SI equipment m T e st the dis k f ollo wing the instr uct ions that c ome nex t.
4 Open the Functions menu and choose Test Disk. 5 When a message tells you that testing is complete, click Quit. If the te st re v eals a prob lem, y ou ma y be able to c or rect it b y us i ng Di s k.
3 Click the icon of the disk you want to test. Dis k ic ons appear i n a bo x at the top o f the Dis k First Aid window . 4 Click Repair to begin testing and repairing the disk. Y ou c a n ’ t repai r the star tup dis k or the dis k that c ontai ns the Dis k First Aid pro gram, but y ou c an test t hese di s ks b y c lic ki ng V erify .
Instal l ing or rei nstal l ing sy stem so f t w are S y stem s o ft w are is t h e set of pro grams and other file s that y our computer u se s t o star t itself up , k eep trac k of y our file s , and r un the appli cat ion pro grams y ou use . S y stem s o ft w are is k ept i n the fo lder c alled the S y stem F ol der.
I ns ta l l i n g s y s te m so ftw a re F ollo w the steps in this sec tion t o do what i s commonl y called a “normal” installat ion o f s y stem so ft w are .
8 Shut down your computer. 9 Start up your computer from the System Backup Disk 1 disk or the CD-ROM disc that contains system software. See “ Starting Up From a Fl oppy Di s k ” or “ S tar ting Up From a CD-R O M Disc ” in the secti on “I niti alizi ng a Har d Dis k ” earlier in thi s c hapter .
14 When you see a message reporting that the installation was successful, click Restart (or “Quit,” if you’re installing from the CD-ROM disc). Don ’ t f or get t o eject the CD-R OM di sc or flopp y dis k containing s y stem s o ft w are . If a me s sa ge repor ts that i nstallat ion w as not s ucce s sfu l, try installi n g a g ai n.
T o do a c lea n installat ion, f ollo w these steps: 1 Start up your computer from the Disk Tools disk or the CD-ROM disc that contains system software. See “ Starting Up From a Fl oppy Di s k ” or “ S tar ting Up From a CD-R O M Disc ” in the secti on “I niti alizi ng a Har d Dis k ” earlier in thi s c hapter .
10 Click OK. Th e Ea s y I nstall dialo g bo x app ears . 11 Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software. If it isn ’ t , c lic k S witch Di s k until t he cor rect di s k name app ears .
14 Click Clean Install. 15 Follow the instructions that appear on the screen. It tak e s a f ew minutes t o comp lete the i nstall ation . 16 When you see a message reporting that the installation was successful, you may need to click Restart. Y ou need to c lic k R e star t onl y if you installed s o ftw are ont o the star tup dis k .
R epl ac i n g spec ia l so ftw ar e S p ec ial s o ft w are cons ists o f items s uch a s contro l pa n els , s y stem ex tensi ons , cust om utilit ies , f onts , or Apple m enu items that y ou ma y ha ve had in y our ol d S y stem Fo lder .
2 Click OK. Th e Ea s y I nstall dialo g bo x app ears . 3 Choose Custom Install from the pop-up menu. Th e Cu st om I nstall dial og bo x app ears , list i ng all a v ailab le s y stem so ft w are components . 4 Scroll through the list of components, clicking the checkbox next to each component you want to install.
8 Restart your Macintosh. Th e s y stem so ft w are is installed and your c omputer is read y to u se . Don ’ t f or get t o eject the CD-R OM di sc or flopp y dis k containi ng s y stem s o ft w ar.
3 Choose Custom Install from the pop-up menu. Th e Cu st om I nstall dial og bo x app ears , list i ng all a v ailab le s y stem so ft w are components .
III part A ppe nd i x A Hea l th , Saf et y , an d Ma i n t en a n ce Ti ps Ap pend i x B I nsta l l i ng an Ex pans io n Card A ppe nd i x C Spec i a l K e y s o n Y ou r K e y boa rd.
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F or y our o wn sa f ety a nd that o f y our equipment , f ollo w all the instr uct ions in thi s chapter . K eep these instr uct ions a v ail able f or re f erence by y ou and others .
Mus c uloskelet al di sc omf or t A s with an y acti v ity that inv ol v es s itting f or lon g p eriods o f ti me , us i ng a computer c an make y our musc les s ore a nd stif f .
Eye f a tigu e E ye f at i gue c a n o ccur w h en ev er the e y es are f o cused on a nearby ob ject f or a lon g tim e . T his prob lem o ccurs bec ause the e ye mu sc les mu st w ork harder t o v ie w a n objec t that ’ s c loser t ha n about 20 f eet (6 meters) .
Y ou ma y ha ve t o raise y our chair so y our f orear ms and hands are at the proper angle t o the k e yboar d. If this mak es it impos s ible t o rest y our f eet fl at on the floor , y ou c a n use a f ootrest with ad ju stable hei ght and tilt t o mak e up f or a ny g ap b et w een the floor and y our feet.
A v oiding fatigue m Chang e your seated pos iti on, sta nd up , or stretch w h ene ver y ou star t to f eel tired. Frequent shor t breaks are helpfu l i n reducing f ati gue . m U se a li ght t ouch w h en typin g or us ing a mou se a nd keep y our ha nds a nd fin g ers rel ax ed.
S afe ty inst ruct ions F or y our o wn sa f ety a nd that o f y our equipment , al w a ys tak e the f ollo wing prec auti ons . T ur n of f the computer c omplete l y and disconnect t h e pow er plu .
Ha nd l i n g y o u r co m pu te r eq u i pme n t F ollo w the se gu idelines f or ha ndli n g your c omputer a nd its components: m When setting up y our computer , p l ace components on a stur d y , flat s urf ace , and care full y f oll o w all setup i nstr ucti ons .
Ha nd l i ng t he mo n it o r F ollo w the se procedures f or handli ng a m onitor: m Y our Mac i ntosh c omes wit h an en erg y-sa v i ng f eature that dim s the screen and puts the computer t o “ sleep ” w h en it hasn ’ t b een used in a specif ied len gth o f time .
Handl i ng fl opp y di sks 125 ° F (52 ° C) 50 ° F (10 ° C) Keep disks dry. Do not use a pencil or an eraser on a disk or disk label. Store disks at temperatures between 50 ° F and 125 ° F. Do not touch the exposed part of the disk behind the metal shutter.
Ha nd l i ng CD-R O M d i scs K eep these impor ta nt saf ety i nstr uct ions in mind as y ou use CD-R OM di scs: m Hol d a disc b y the edg es or b y one edg e a nd the center hole . Do not t ouch the disc s urf ace . m T o c lea n disc s, wipe the shi ny s urf ace with a s of t damp c lot h, working in strai ght li nes fr om center to ed ge .
Other impor ta nt sa fety instr uct ions t o keep in mi nd as y ou use y our CD-R OM dri v e . m P osit ion y our computer s o that when the tra y opens, it doesn ’ t bump into an ything . m Do not lea v e the disc tra y open. If dust g ets on the lens of the CD-R OM dri v e , the dri v e ma y ha ve pr oblems reading y our compact di scs .
E jec t i n g a d i sk F or i nstructi ons on ejecting a fl opp y dis k or a remo v able medi a dis k, see the “Dis ks ” t opi c of Ma c intosh G ui de , a v ailable in the Guide ( h ) m enu.
C lea n i n g y o u r eq u i pme n t F ollo w the se g eneral r ule s when c leani ng t h e outsi de o f y our computer and its components: m U se a damp , so ft , li nt-free c lot h to c lea n the computer ’ s exteri or . A v oid g ettin g mo isture in a n y op ening s .
2 Turn the mouse upside-down and turn the plastic ring on the bottom counterclockwise to disengage it. On s ome mou se de v ices , you ma y n eed to pre ss t h e p l ast ic ring (rather than tur n it) t o disen g ag e it.
8 Put the ball and the ring back in place. Y our mou se should ro ll smoothl y acros s y our mouse pad or de s k. If it doesn ’ t, repeat these instr uct ions c arefull y . L oc k i ng a nd u n l oc ki n g t he m o use Som e mou se dev ice s can be lock ed so t hat the ball c an ’ t be remo ved.
T o unlock t he mouse , f oll o w these steps: 1 Insert a straightened paper clip into the hole on the plastic ring. 2 Press down on the paper clip while you turn the ring counterclockwise.
145 A ppe nd i x B I ns tal l i ng a n Ex pan si on Ca rd Y ou c a n i nstall printed circuit boards (c alled cards ) f or v ideo and graphic s appli cat ions , netw orki ng and communic at ions , additional pr o ce ss i ng po wer , or other pur poses .
Ex pa ns i o n ca rd p ow er req u i reme n ts Th e c ombined pow er cons umpti on o f ex pansi on car ds must not e x ceed the limits specif ied f or y our Macint osh model.
3 Remove the cover from the computer. S lide t h e co ver a w a y from t h e bac k pan el an i nc h or tw o . T hen raise the co v er strai ght up a nd of f the computer .
4 Touch the metal part of the power supply case inside the computer to discharge static electricity. Al w a ys do t his bef ore y ou touc h a ny parts, or install any c ompon ents, ins ide the computer .
5 Lower the retainer. Squeeze t h e side s of t h e retai ner a nd pull dow n. To lower the retainer, squeeze the sides to unlatch it. 149 Installing an Expansion Card.
6 Being careful not to touch the sharp edges, pull out the metal access port cover behind the expansion slot you want to use, and set the access port cover aside. 7 Remove the card from its static-proof bag. Hol d the car d by its ed g e s t o a v oi d t ouching t he connect or .
8 Align the connector end of the card with the expansion slot. 9 Press the card gently but firmly until the connector is fully inserted. m S lide t h e car d b etw een the tw o le v ers that held the acce s s por t co v er y ou remo v ed earlier . Y ou ma y need to pre ss t h e lev ers apar t sli ght l y to g uide the c ard betw een them.
10 Replace the retainer. When the card is properly seated, the levers snap into place and secure the card. This guide on the retainer engages the processor card in the computer.
11 Replace the cover on the computer. Lo wer t h e co ver all t h e w a y dow n onto t he ca se . P ush t h e c o v er bac k until it t ouches t h e bac k pan el. 12 Tighten the screws on the back panel. Y ou ma y no w tur n on the computer and u se its ex panded capab ilitie s .
U pg rad i ng t he pr ocess or Y our computer ’ s proce s sor c a n b e upgraded wit h the i nstall ati on of a proces sor up grade car d. T o upgrade the proces sor , remo v e the old pr o ce ss or car d f oll owin g the instr uct ions in this c hapter f or openi n g the computer s af el y .
155 Y our computer k e yboar d contains cer tai n sp ec i al k e y s that typewriter k e yboar ds don ’ t ha v e . Man y o f the se k e y s allo w y ou to gi v e commands t o the computer wit hout us i n g the mou se .
Special keys on Apple keyboards ( continued) Control key In combination with other keys, this key provides shortcuts or modifies other actions. Delete key Use to delete selected material, or the character to the left of the insertion point. Enter key In a dialog box, pressing Enter is the same as clicking the outlined button.
T y p i ng s peci a l ch ara ct er s an d s y m bo l s Y ou c a n typ e a v ariety of inter nati onal and other sp eci al s ymbol s a nd c haracters (inc ludi ng c haracters wit h diacrit ic al marks , s uch a s accents) b y pres sing c ombinations o f ke y s .
I f y ou s e e r e ct an g l e s: If y ou see rectan gles instead o f di acriti cal mark s on s ome o f the pic tures o f ke y s i n K e y Caps , try pres s ing Opti on- x t o see the di acriti cal mark s .
Spec i a l k e y co mb i na t io n s If dif ficu ltie s with y our mou se or computer don ’ t allo w y ou to u se standard met hods o f quitt i n g a program or re star tin g y our computer , y ou can try u s i ng the se speci al ke y comb i nati ons .
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A AAUI Ethernet connector 64 AAUI Ethernet port 40, 41 About Apple Extras file 24 accent marks, typing 157–158 access covers for expansion slots 41 access port cover 150 active program 17, 69–70 acute accent (´), typing 158 ADB ports.
“can’t be opened because a file can’t found” message 72, 96 compatibility with older Macintosh programs 96 installing 67–69 memory problems 91 not installed with the Installer program 119, 1.
CD-ROM drive computer won’t restart after copying software to System Folder 90, 97 computer won’t restart with a disc in the drive 86, 90 icon doesn’t appear on screen 97 illustration 40 opening.
customer service obtaining Apple software updates 104–108 support hotline 24 custom installation of system software 123–125 Custom Install dialog box 124, 126 D Delete key 156 desktop At Ease and 98 rebuilding 84, 89, 95 device drivers, SCSI 62 DHCP bootstrapping protocol 65 diacritical marks, typing 157–158 diagnosing problems.
“Could not create a socket” 65 disk with an X icon 87 “Not enough memory” 72, 91 “sad Macintosh” icon 88 “This is not a Macintosh disk: Do you want to initialize it?” 100 “Unable to .
I, J icons ADB 7, 8 application program 18 blinking question mark 86–87, 116 “bomb” 81, 83, 92, 102 defined 17, 18 Disk First Aid 114, 117, 120 disk with an X 87 document 18 don’t appear corre.
Macintosh Tutorial 15–16 memory. See also RAM expanding 62–63 “not enough memory” message 72, 91 shared libraries and 72, 96 virtual 71 Memory control panel 91, 96 menu bar 17 menu, opening 16.
audio input/output (on computer) 41, 42, 45, 51–53, 55–57 composite video input/output 41, 42, 51–53, 55–57 illustration 40–41 monitor 6, 41 SCSI 40, 41, 59, 62 sound input/output 40–41, 4.
general precautions 134–135 grounding the computer 3, 135 handling and care of equipment 135–139 installing additional memory 62–63 installing an expansion card 145–154 liquid spills on computer equipment 134, 135, 136, 138, 139 locking/unlocking the mouse 143–144 saving documents if you’re having trouble 83 screen.
symbols and international characters, typing 157–158 System Backup Disk 1 disk, starting the computer from 110 system extensions not installed with the Installer program 119, 122 turning off 69, 91,.
turning on the computer 9–13 external SCSI devices 62 Foreign File Access/Audio File Access CD-ROM extensions 100 the monitor 11 system extensions 69, 103 virtual memory 91 tutorial 15–16 typing p.
Apple Computer , Inc. 1 Infinite Loop Cupertino, California 95014-2084 408.996.1010 030-7056-A Printed in U.S.A. .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Apple 8500 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Apple 8500 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Apple 8500 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Apple 8500 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Apple 8500, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Apple 8500.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Apple 8500. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Apple 8500 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
