Manuale d’uso / di manutenzione del prodotto 350d del fabbricante Lexmark
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www.lexmark.com User’s Guide June 2006 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
2 Edition:June 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
3 Contents Chapter 1 : Learning about the printer .............................................................................. 5 Printer overview .......................................................................................................
4 Contents Chapter 7 : Troubleshooting ............................................................................................. 50 Online customer support ...........................................................................................
Learning about the printer 5 1 Learning about the printer Printer overview CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. T he following illustration shows a front view of the printer with its f eatures labeled .
Printer overview 6 Learning about the printer The following illustration shows a rear view of the printer with its features labeled. 1 Rear e xit 5 USB connect 2 Power button 6 Parallel connect 3 Powe.
Printer overview 7 Learning about the printer A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on the control panel and the menus and items available under each menu.
U nderstanding the control panel 8 Learning about the printer U nderstanding the control panel The control panel consists of these items: • A 2- line l iquid crystal display (LCD) that s how s t ext.
U nderstanding the control panel 9 Learning about the printer The use of the buttons and the layout of the display are described in the following table. Button or control panel item Function Display The display shows messages describing the current state of the printer and indicating possible printer problems you must resolve.
Understanding print media guidelines 10 2 Understanding print media guidelines Print media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media . The printer provides high-quality printing on a variety of media.
S electing print media 11 Understanding print media guidelines S electing print media Selecting the appropriate print m edia for the printer helps you avoid printing problems.
S electing print media 12 Understanding print media guidelines Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding or print quality issues.
S electing print media 13 Understanding print media guidelines Selecting paper Proper paper loading helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: • Always use new, undamaged paper. • Flex the paper stack back and forth.
S electing print media 14 Understanding print media guidelines Printing on letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Page orientation is important when printing on letterhead.
S electing print media 15 Understanding print media guidelines Envelopes Try a sample of any envelope you are considering using with the printer before buying large quantities. For instructions on loading envelopes, se e Loading the manual feede r on page23 .
Storing print media 16 Understanding print media guidelines • Do not use label sheets that have adhesive to the edge of the sheet. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
A voiding jams 17 Understanding print media guidelines A voiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. For more information, se e What types of print media can be loaded? on page10 .
Printing 18 3 Printing This chapter covers information about loading print media, sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings page, and printing a font list. For tips on paper jam prevention and print media storage, see A voiding jams on page17 or Storing print media on page16 .
Loading the 2 50-sheet tray 19 Printing 2 Adjust t he rear paper guide, t o the correct position for the size print media you are loading . Note: There should be a slight gap between the rear paper guide and the paper stack. 3 Flex the sheets back and forth to loosen them, then fan them.
Loading the 2 50-sheet tray 20 Printing 5 Adjust the two side paper guides to touch lightly against the sides of the paper stack. 6 I nsert the 250-sheet tray.
Loading the 2 50-sheet tray 21 Printing 7 Extend the paper support on the output bin. E xtending the tray for legal -size or folio -s ize paper To load legal -size or folio -s ize paper, extend the paper tray. You may also attach a d ust cover (if available) on the back of the printer to protect the tray while it is extended.
Loading the 2 50-sheet tray 22 Printing Attaching the dust cove r The dust cover helps protect the tray from the environment. It also keeps the tray from being knocked out of position while it is extended. Attach the dust cover to the back of the printer by aligning the tabs on the cover to the holes on the printer, then snap the cover into place.
Loading the manual feede r 23 Printing Loading the manual feede r The manual feeder is located at the front of the printer and can only feed one sheet of print media at a time. For information on acceptable print media to use in the manual feeder, see What types of print media can be loaded? on page10 .
Linking trays 24 Printing Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. The printer automatically links the trays; when one tray is empty, print media feeds from the next linked tray.
C ance l ing a print job 25 Printing C ance l ing a print job There are several methods for canceling a print job. • Canceling a job from the printer control panel • Canceling a job from a compute.
Printing the menu settings page 26 Printing Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9.x When you send a job to print, the printer icon for your selected printer appears on the desktop. 1 Double-click the printer icon on your desktop.
P rinting a network setup pag e 27 Printing P rinting a network setup pag e If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configuring for network printing.
Installing options 28 4 Installing options Accessing the system board 1 Remove the 250-sheet paper tray. CAUTION: To install memory, you must access the printer system board. Turn the printer off, and unplug the power cord from the wall outlet before continuing.
Accessing the system board 29 Installing options 2 Press the button on the left side of the printer to release and lower the front door. 3 Open the rear exit door.
Accessing the system board 30 Installing options 4 Press both buttons on the front right side of the machine to release the side access door. 5 Loosen the four screws on the cover, but do not remove them completely. 6 Slide the cover to the left until the screws fit into the keyholes on the cover.
Adding a memory card 31 Installing options Adding a memory card The system board has one connector for an optional memory card. Note: Memory options designed for other Lexmark printers may not work with your printer. 1 Access the system board (see Accessing the system board on page28 ).
Adding a flash memory card 32 Installing options Adding a flash memory card Note: Flash memory card options designed for other Lexmark printers may not work with your printer. 1 Access the system board (see Accessing the system board on page28 ). 2 Unpack the flash memory card.
Installing an optional 250-sheet drawer or 550-sheet drawe r 33 Installing options Installing an optional 250-sheet drawer or 550-sheet drawe r P lace the printer unit directly on top of the 250-sheet drawer or 550-sheet drawer. CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing.
R ecognizing installed options 34 Installing options R ecognizing installed options The printer driver should automatically recognize the newly-installed option when the printer is turned on. If it does not, you can add the appropriate option manually.
Maintaining the printer 35 5 Maintaining the printer Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your printer.
Ordering supplies 36 Maintaining the printer The recommended supplies specifically designed for the printer are: Part numbe r Descriptio n Average cartridge yield * World Wide E250X22G Photoconductor .
Ordering supplies 37 Maintaining the printer Ordering a toner cartridge When the 88 Toner lo w message appears, you should order a new to n er cartridge. You can print a few hundred pages after the 88 Toner lo w message appears. You need t o have a new toner c artridge available when the current one no longer prints satisfactorily.
Ordering supplies 38 Maintaining the printer 3 Remove the toner cartridge. a Press the release button on the base of the print cartridge assembly. b Grasp the handle, pulling up and out to remove the toner cartridge.
Photoconductor kit end-of-life 39 Maintaining the printer 6 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go.
Photoconductor kit end-of-life 40 Maintaining the printer Changing a photoconductor kit Warning: When replacing a photoconductor kit, do not leave the new photoconductor kit exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems.
Photoconductor kit end-of-life 41 Maintaining the printer 5 I nstall the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go.
Maintenance kit 42 Maintaining the printer M aintenance kit 80 Scheduled ma intenance appears on the display after 120 ,000 pages have printed to let you know it is time to replace printer maintenance items. Order a maintenance kit when 8 0 Scheduled ma intenance first appears on the display.
Clearing jams 43 6 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see A voiding jams on page17 . If jams do occur, follow the steps outlined in this section.
Clearing a j am 44 Clearing jams Clearing a j am W e recommend clearing the entire paper path when a paper jam occurs. 1 Open the 250-sheet t ray. If necessary, remove the tray from the printer.
Clearing a j am 45 Clearing jams 3 Press down on the green duplex flap to release jammed pages from the duplex area, and then remove any crumpled paper.
Clearing a j am 46 Clearing jams 5 Open the front door, and remove the print cartridge assembly. 6 Lift the green flap at the front of the printer, and then remove the jammed pages beneath it.
Clearing a j am 47 Clearing jams 7 O pen the rear exit, and remove the jammed pages. 8 After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors are c losed. 9 Press . Note: Jam recovery is set to Auto by default.
Clearing a j am 48 Clearing jams Clearing a jam in the manual feeder 1 Remove the paper from the manual feeder. 2 Open the front door, and remove the print cartridge assembly .
Clearing a j am 49 Clearing jams 3 Lift the green flap at the front of the printer, and then remove the jammed pages beneath the flap. 4 O pen the rear exit door , and remove the jammed pages. 5 After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors a re closed.
Troubleshooting 50 7 Troubleshooting Online customer support Customer support is available on the L exmark Web site at www.lexmark.com . Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution.
P rinting multiple-language PDFs 51 Troubleshooting P rinting multiple-language PDFs Solving printing problems Symptom Cause Solution Some documents do not print. The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Reader.
Turning on Reduced Curl mode 52 Troubleshooting Turning on Reduced Curl mode If the print media is curled once it exits the printer, Reduced Curl mode can be turned on to help reduce the problem. However, before turning this mode on, you should try the possible solutions offered in Troubleshooting.
S olving option problems 53 Troubleshooting 6 Press to save. The control panel returns to Config Menu / Reduced Curl . 7 Press until Exit Config Menu appears, and then press . Activating Menu Changes appears. Reduced Curl mode is turned on. Resetting the Printer appears briefly followed by Performing Self Test , and the printer returns to Ready .
Solving service message issues 54 Troubleshooting Solving service message issues Solving paper feed problems Problem Solution Service messages A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on.
S olving print quality problems 55 Troubleshooting S olving print quality problems The information in the following table may help you solve print quality problems. If these suggestions do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement.
S olving print quality problems 56 Troubleshooting Entire page is white. • Make sure the packaging material is removed from the photoconductor kit. • Check the photoconductor kit and toner cartridge to be sure they are i nstalled correctly . • Replace the photoconductor kit.
S olving print quality problems 57 Troubleshooting Part or all of the page is printed in black. Check the photoconductor kit to see if it is installed correctly. The job prints, but the top and side margins are incorrect. • Make sure the Paper Size setting in the Paper menu is correct.
S olving print quality problems 58 Troubleshooting The Quality menu control panel options can be adjusted to help improve print quality. In addition, the Enhance Fine Lines and Gray Correction options can be enabled to improve print quality. These settings are available on the driver and on the printer Embedded Web Server (EWS) interface.
Cleaning the printhead lens 59 Troubleshooting Cleaning the printhead lens Some print quality problems can be solved by cleaning the printhead lens. 1 Turn the printer off. 2 Press the button on the left side of the printer to release and lower the front door.
Cleaning the printhead lens 60 Troubleshooting 5 Gently wipe the printhead lens with a clean, dry, lint-free cloth. Warning: Not using a clean, dry, lint-free cloth may result in damage to the printhead lens.
Administrative suppor t 61 8 Administrative suppor t D isabling control panel menus Since many people could be using the printer, an administrator may choose to lock the control panel menus to keep others from changing menu settings from the control panel.
Restoring factory default settings 62 Administrative suppor t Restoring factory default settings When you first enter the printer menus from the control panel, you may notice an asterisk (*) to the left of a value in the menus. This asterisk indicates the factory default setting .
S etting security using the Embedded Web Server (EWS) 63 Administrative suppor t Setting the system password Setting the system password protects configuration of the Embedded Web Server. A system password is also required for Secure mode and confidential communication with MVP.
S etting security using the Embedded Web Server (EWS) 64 Administrative suppor t Locking the control panel menus Control panel M enu Lockout lets you create a PIN number and choose specific menus to lock. Each time a locked menu is selected, the user will be prompted to enter the correct PIN at the control panel.
Notices 65 Notices Conventions Electronic emission notices Federal Communications Commission (FCC) compliance information statement The Lexmark E350d and E352dn (4512-420 and 4512-430) have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Electronic emission notices 66 Notices European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on.
Noise emission levels 67 Notices Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Waste from Electrical and Electronic Equipment (WEEE) directive 68 Notices Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union.
Statement of Limited Warranty for Lexmark E350d and E352dn 69 Notices If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replace ment (at Lexmark's option).
Statement of Limited Warranty for Lexmark E350d and E352dn 70 Notices Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incid ental or consequential damages, so the limitations or exclusions contained above may not apply to you.
71 I ndex Numerics 150-sheet output bin 5 250-sheet tray 5, 14 550-sheet drawer 5, 14, 33 installing 33 A adjusting paper tray 19 automatic tray linking 24 C canceling jobs from a computer running Win.
72 I ndex P panel, control 8 paper letterhead 13 preprinted forms 13 recommended types 11 unsatisfactory types 12 paper guide 19 paper support 5 paper tray adjustment 19 photoconductor kit changing 40.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Lexmark 350d è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Lexmark 350d - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Lexmark 350d imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Lexmark 350d ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Lexmark 350d, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Lexmark 350d.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Lexmark 350d. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Lexmark 350d insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
