Manuale d’uso / di manutenzione del prodotto 2480 del fabbricante Lexmark
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User’s Guide.
Edition: June 2000 The following paragraph does not apply to any country where such pr ovisions are inconsistent with local law: LEXMARK INTERN ATIONAL, INC.
iii Contents Contents Chapter 1: About your printer ....................................................... 1 Features and functions ................................................................................... 2 Printer description ............
iv Contents Loading a cut form or envelope ................................................................. 72 Aligning the left margin ............................................................................. 77 Setting Top-Of-Form .............
1 About your printer About your printer The Lexmark™ Forms Printer 2400 Series are available in 9- and 24-wire narrow-carriage (2480 and 2490) and 9- and 24-wire wide-carriage (2481 and 2491) models. Depending on the printer model you have chosen, your printer may look different than those illustrated in this manual.
2 About your printer Featur es and functions Printer features by model Feature/function 2480/2481 2490/2491 Multi-speed printing FastDft (Fast Draft) • 10 characters per inch (cpi) • 12 cpi • 43.
3 About your printer Print styles A vailable through printer commands. Highlighting capability: • Double-high • Double-strike • Double-wide • Emphasized •I t a l i c s • Overscore • Subs.
4 About your printer Features and functions Features/functions All models Operator panel Button control for Load/Unload , Te a r Off , Font , Setup , paper movement, Pitch , and Macro functions.
5 About your printer Adjustable tractor Built-in adjustable tractor lets you handle continuous form paper without purchasing any options. It can be repositioned to function as: • Push tractor • Pu.
6 About your printer Bar code function These bar codes are resident in the printer: • 3 of 9 • Code 128 • Interleaved 2 of 5 •U P C - A • EAN 8 • EAN 13 • PostNet For more information on the Bar code function, refer to the T echnical Reference (www .
7 About your printer Printer description Forms thickness lever Paper guides Ribbon access cover Power switch Manual feed door Paper select lever Front cover Operator panel Printer parts and function Part name Function Forms thickness lever Adjusts the printhead for the thickness of forms being printed.
8 About your printer Acoustic flap Latch Optional serial interface knockout Power cord connector T ractor 2 connector Parallel connector USB connector Latch T ear Off bar.
9 About your printer Printer parts and function Part name Function Latches Fastens the ribbon access cover to the printer . Acoustic flap Helps reduce noise during printing. T ear Off bar Provides an edge for a continuous form when Te a r O f f is used.
10 About your printer Printing the demonstration sample The following steps explain how to load a single sheet of paper so you can print the demonstration sample. If you want to load continuous forms, see “Loading continuous forms” on pag e46. 1 Set the forms thickness lever to position 1.
11 About your printer 3 O p e n t h e m a n u a l f e e d door . 4 Move the paper select lever up to the cut forms position. 5 Move the left paper guide to the right until it stops. 6 Insert a single sheet of paper into the front of the printer and adjust the right paper guide so the paper is aligned against both the left and right paper guides.
12 About your printer 7 Insert paper into the printer until the Paper Out light stops blinking. • If Auto Cut Sheet Load is set to On , the paper feeds automatically to the T op-Of- Form.
13 About your printer 8 T urn the printer Off . 9 While pressing Font on the operator panel turn the printer On . Continue pressing Font until all the operator panel lights blink. 10 Release the Font button. The Power and Ready lights stay On and the demonstration page prints.
14 About your printer Connecting the printer to your computer These cables are not supplied with your printer . For ordering information, see “Supplies” on pag e107. • If you are using a parallel cable, see “Connecting the parallel cable” on pag e14.
15 About your printer 3 Fasten the clip wires to the parallel cable, as shown. 4 Connect the other end of the parallel cable to your computer . 5 T urn the printer and computer On . 6 Continue with “Setting up your Windows and DOS application software” on pag e17.
16 About your printer Connecting the USB cable 1 T urn the printer and computer Off . 2 Connect the USB cable at the back of the printer . This cable is not supplied with your printer . Order the Lexmark USB cable using part number 12A2405. 3 Connect the other end of the USB cable to your computer .
17 About your printer Connecting the serial cable For installation and connection instructions, see the optional serial interface manual. Setting up your Windows and DOS application softwar e Windows-based applications If you are using a Windows program, use the Windows Forms Printer 2400 Series driver available from the Lexmark W eb site at www .
18 About your printer DOS applications Follow the instructions that came with your DOS application software to see what printer drivers are available with that specific program. Most programs let you specify the type of printer you are using so the program can take full advantage of the printer’s features.
19 About your printer The printer driver you select in your software application must match the emulation mode you select for your printer. Printer drivers other than the 2400 series support most, but not all, of the printer’ s capabilities. See “Emulation menu options” on page 103 for more information.
20 About your printer.
21 Operator panel Using the operator panel Use the operator panel to perform basic tasks like feeding forms, taking the printer offline, and setting defaults in Setup mode.
22 Operator panel Operator panel layers The operator panel has two layers of functionality . • Layer 1, with the operator panel cover closed, contains basic functions like LineFeed, FormFeed, T ear Off, and taking the printer online/offline. • Layer 2, with the operator panel cover down, as shown, contains more advanced functionality .
23 Operator panel 2490/2491 operator panel Courier Prestige Gothic Presentor Power Ready T ractor2 Paper out Start/Stop LineFeed FormFeed T ear Off Load/Unload T ractor Font Lock Power Set TOF LineFee.
24 Operator panel Understanding the operator panel buttons Use the operator panel buttons to perform printer tasks and change printer settings. Layer 1 operator panel buttons Press this button: When you want to … Start/Stop Alternate the printer between online (Ready light is On ) and offline (Ready light is Off ).
25 Operator panel Layer 2 operator panel buttons Press this button: When you want to… Set TOF Set T op-Of-Form. T op-Of-Form is the position of the first print line on the page. LineFeed Advance the paper one line. If you press and hold LineFeed , the paper advances 5 micro movements and then goes into continuous feed.
26 Operator panel Micro ↓ Feed the paper downward in: • 1/72-inch increments (2480/2481 models) • 1/90-inch increments (2490/2491 models) If you press and hold the Micro ↓ button, the paper advances in micro movements and then goes into continuous feed.
27 Operator panel Understanding the operator panel lights The following table describes the light patterns on the operator panel. Layer 1 operator panel lights Light Light status What it means Power On The printer is On . Ready On The printer is online and ready to print.
28 Operator panel Setting the printer online or of fline The printer must be online to accept data. T o set the printer: • Online, press Start/Stop ; the Ready light comes On . If paper is not loaded, the Paper Out light blinks. When online, the printer is ready to receive print jobs.
29 Operator panel Advancing the paper Y ou can use the operator panel to advance the paper when the printer is not printing. • Press LineFeed to advance the paper to the next line. • Press FormFeed to advance the paper to the T op-Of-Form on the next page or to eject the cut form.
30 Operator panel Using the Load/Unload featur e Load/Unload works only when the tractor unit is in the push position. For information, see “Changing tractor positions” on page 33. Use the Load/Unload feature to unload continuous forms from the printer while you print on either a cut form or envelope.
31 Operator panel Selecting or locking a font 1 T o select a font, repeatedly press Font until you see the font light On next to the selection you want. 2 T o lock any font so your software application cannot select a different one, continue pressing Font until the Font Lock light comes On , and the font you want is selected.
32 Operator panel Selecting or locking a pitch 1 T o select a pitch, open the operator panel to layer 2. 2 Repeatedly press Pitch until you see the pitch light On next to the selection you want.
33 T ractor positions Changing tractor positions This section describes how to change the tractor unit position.This a tractor unit. Y ou can install the tractor unit in the push tractor position or the pull tractor position.
34 T ractor positions Push tractor position The printer is shipped with the tractor unit installed at the front of the printe r, which is the push tractor position.
35 T ractor positions Pull tractor position When the tractor unit is installed at the top of the printer , it functions as a pull tractor and supports front and bottom paper loading.
36 T ractor positions Converting the push tractor to pull tractor position Removing the push tractor 1 Make sure paper is not loaded in the printer . 2 Pull out the front cover to release it and pivot the cover up out of the wa y.
37 T ractor positions 3 Hold down the latching levers while you pull and lift the tractor unit out of the printe r. T ractor unit.
38 T ractor positions Installing the pull tractor 1 Remove the ribbon access cover . 2 T urn the tractor unit around so that the latching levers are upright, facing you. 3 Place the tractor against the back slant of your printer along the tractor guides.
39 T ractor positions 4 T o slide the tractor feeder into the printer: a Hold down the latching levers and gently push the tractor feeder into the printer until it stops.
40 T ractor positions Converting the pull tractor to the push tractor position 1 Make sure the printer is Off . 2 Make sure paper is not loaded in the printer . 3 Holding down the latching levers, lift the tractor unit out of the printer . 4 Pull out the front cover to release it and pivot the cover up out of the wa y.
41 T ractor positions 5 Make sure the paper select lever is set for continuous forms. 6 Holding down the latching levers, fit the left and right locks onto the posts in the printer .
42 T ractor positions.
43 Loading paper Loading paper This section describes how to load a cut form, continuous forms, labels, and an envelope. Continuous forms Cut (form) sheet Envelope Labels 4.
44 Loading paper Setting the forms thickness lever Use the forms thickness lever to adjust printing on various forms, depending on the paper thickness.
45 Loading paper Forms thickness for 2480/2481 (continued) Paper type Paper weight Forms thickness lever settings Multiple-part forms 2-part form 2 or 3 3-part form 3 or 4 4-part form 4 or 5 5-part form 5 or 6 6-part form 5, 6, or 7 Envelopes 4, 5, or 6 Notes: • Print quality depends on the multiple-paper quality and the operating environment.
46 Loading paper Loading continuous forms Y ou can load continuous paper utilizing four different paper paths, depending on whether you have the push tractor installed or the pull tractor installed.
47 Loading paper Paper paths for the push tractor In these examples, the tractor pushes the paper from the front or the rear of the printer . Paper paths for the pull tractor In these examples, the tractor pulls the paper from the front or bottom of the printer .
48 Loading paper Loading continuous forms using the push tractor The factory setting for your printer is the push tractor position. If the tractor unit is not in this position, see “Converting the pull tractor to the push tractor position” on pag e40.
49 Loading paper 3 Set the forms thickness lever to a suitable setting. See “Setting the forms thickness lever” on page 44..
50 Loading paper 4 Pull out the front cover to release it and pivot the cover up out of the wa y. 5 Move the paper select lever down to the continuous forms position.
51 Loading paper 6 Pull up the left and right tractor locking levers to unlock the tractors. Locking lever.
52 Loading paper 7 Open the left and right tractor doors. 8 Place the paper pinfeed holes over the second or third pins of the tractor unit. If necessary , move the left or right tractor to adjust the tractors to the paper width.
53 Loading paper 10 Set the left margin. Move the tractor to align the left margin on your paper with the [A symbol printed on the rear plate. For help, see “Aligning the left margin” on pag e77. The distance from the [A symbol to the left edge of the paper determines the width of the left margin.
54 Loading paper 11 Push down the left tractor locking lever to lock the tractor in place. 12 Remove slack from the paper and lock the right locking lever .
55 Loading paper 13 Close the front cover . 14 Press Load/Unload . The paper loads to the current Top-of-Form. 15 Press Start/Stop to put the printer online. If Auto T ear Off is set to On or One Second , the printer moves the paper to t he Tear Off bar.
56 Loading paper Fr ont loading continuous forms using the pull tractor Make sure the tractor is in the pull position. If the tractor unit is not in this position, see “Converting the push tractor to pull tractor position” on pag e36. 1 T urn the printer On .
57 Loading paper 3 Set the forms thickness lever to position 7 while loading the paper ..
58 Loading paper 4 Move the paper select lever down to the continuous forms position. 5 Remove the ribbon access cover . 6 Pull up the left and right tractor locking levers to unlock the tractors.
59 Loading paper 7 Open the left and right tractor doors..
60 Loading paper 8 Pull out the front cover to release it and pivot the cover up out of the wa y. Front cover Front cover.
61 Loading paper 9 Insert paper into the front of the printer between the metal and plastic plates. Push or pull the paper through the paper path until it passes the printhead.
62 Loading paper 10 Close the front cover . 11 Fit the paper pinfeed holes over the tractor pins. If necessary , move the left or right tractor to adjust the tractor to the paper width. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its’ seated position.
63 Loading paper 12 Close the left and right tractor doors. 13 Replace ribbon access cover . 14 Set the left margin. Move the tractor to align the left margin on your paper with the symbol [A printed on the ribbon access cover . For help, see “Aligning the left margin” on pag e77.
64 Loading paper 15 Push down the left tractor locking lever to lock the tractor in place. 16 Remove slack from the paper and lock the right lever . Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its’ seated position.
65 Loading paper 18 Open the operator panel cover to access layer 2. 19 Press Micr o ↑ , Micro ↓, or LineFeed to move the paper to the Top-Of-Form you want to use. Note: • Use the second form to set T op-Of-Form alignment. • T o do this, align the horizontal lines (located on the platen) with the T op-Of-Form you want.
66 Loading paper Bottom loading continuous forms using the pull tractor Make sure the tractor is in the pull position. If the tractor is not in this position, see “Converting the push tractor to pull tractor position” on pag e36. 1 T urn the printer On .
67 Loading paper 3 Set the forms thickness lever to position 7 while loading the paper ..
68 Loading paper 4 Move the paper select lever to the continuous forms position. 5 Remove the ribbon access cover . 6 Pull up the left and right tractor locking levers to unlock the tractors.
69 Loading paper 7 Open the left and right tractor doors. 8 Insert the paper through the bottom slot of the printer . Push or pull the paper through the paper path until it passes the printhead. 9 Fit the paper pinfeed holes over the tractor pins. If necessary , move the left or right tractor to adjust the tractor to the paper width.
70 Loading paper the paper , and lock the right tractor . T o view the rubber tractor stop location, see “Changing tractor positions” on pag e33. 10 Close the left and right tractor doors. 11 Replace the ribbon access cover . 12 Set the left margin.
71 Loading paper 13 Push down the left tractor locking lever to lock the tractor in place. 14 Remove slack from the paper and lock the right lever . 15 Move the forms thickness lever back to a suitable setting for the type of paper you are using. For help, see “Setting the forms thickness lever” on pag e44.
72 Loading paper 16 Open the operator panel cover to access layer 2. 17 Press LineFeed, Micro ↑ , or Micro ↓ to move the paper to the Top-Of-Form. 18 Press Set TOF to set T op-Of-Form. T op-Of-Form is not saved if the printer is turned Off or runs out of paper when using the pull tractor .
73 Loading paper Loading a cut form or envelope manually 1 T urn the printer On . 2 Make sure the paper path is clear . 3 If continuous forms are currently loaded, tear off the leading edge of the continuous form and then press Load/Unload to park the continuous forms.
74 Loading paper 5 Move the paper select lever up to the cut forms position. 6 Open the manual feed door . Paper select lever.
75 Loading paper 7 Set the left margin. Move the left paper guide so that the print start position you want aligns with the [A symbol printed on the margin guide. For help, see “Aligning the left margin” on pag e77. Margin guide - printing begins at the [A symbol.
76 Loading paper 8 Place a cut form or envelope against the left paper guide. If you are loading a preprinted form or envelope, put the top edge in first, printed side up. 9 Move the right paper guide so the guide aligns with the right edge of the pape r.
77 Loading paper 10 Insert paper into the printer until the Paper Out light stops blinking. • If Auto Cut Sheet Load is set to On , the paper feeds automatically to the T op-Of- Form. • If Auto Cut Sheet Load is set to Of f , press FormFeed . 11 Make sure the printer is online (Ready light is On solid).
78 Loading paper Aligning the left margin for continuous forms T o set the left margin for continuous forms, first locate the [A symbol on the printer .
79 Loading paper 1 Pull up the left and right tractor locking levers to unlock the tractors. 2 Move the left tractor to the left or right of the [A symbol. 3 Push down the left tractor locking lever to lock it in place. 4 Remove slack from the paper and lock the right lever .
80 Loading paper Aligning the left margin for a manually loaded cut form or envelope T o set the left margin for a cut form or envelope, move the left paper guide to the left of the [A symbol, located above the left paper guide. Y ou may then need to adjust the right paper guide to fit flush against the right edge of the page.
81 Loading paper Setting T op-Of-Form T op-Of-Form sets the first line of print. Use the operator panel to save your T op-of-Form settings for continuous forms, a cut form, and for each macro enabled.
82 Loading paper 6 Open the operator panel cover to access layer 2. 7 Press any paper movement button ( LineFeed , Micro ↑ , Micro ↓ ) to align with the horizontal lines (located on the platen) with the Top-Of- Form you want. See the illustration, on ” on pag e83.
83 Loading paper This illustration shows the position of the two horizontal lines on either side of the metal platen bar. Use these lines as your reference point when lining up your T op-Of-Form. The bottom of a printed character will be even with the horizontal lines.
84 Loading paper Setting T o p-Of-Form for continuous form paper in pull mode 1 T urn the printer On . The Paper Out light blinks if no paper is loaded. 2 Move the paper select lever down to the continuous forms position. 3 Load continuous form paper on the pull tractor feed pins.
85 Loading paper Setting T op-Of-Form for a cut form or envelope T op-Of-Form can range from minus 1 to plus 22 inches from the top of cut sheet pape r. To set and save T op-Of-Form: 1 Clear the paper path. The Paper Out light blinks if no paper is loaded.
86 Loading paper 6 Press Set TOF to set and save your T op-Of-Form. 7 Close the operator panel cover . 8 Press Start/Stop to put the printer online. Setting T o p-Of-Form in a macro Each macro has a separate T op-Of-Form setting. T o set T op-Of-Form in a macro, you must first select that macro: 1 Open the operator panel cover to access layer 2.
87 Loading paper Using the T ear Of f bar Setting the T ear Of f position When Auto T ear Off is On or set to One Second , it moves the top perforation of a continuous form to the T ear Off position when all of the following are true: • The printer has finished printing.
88 Loading paper.
89 Using Setup mode Using Setup mode Y our printer is preset at the factory for font, pitch, form length, and other settings (also called default settings ). This section describes how to change these default settings, how to set up macros, and how to set form length.
90 Using Setup mode Entering Setup mode 1 Open the operator panel cover to access layer 2. 2 Pressing Setup puts the printer in Setup mode and prints the Main Menu.
91 Using Setup mode 3 Press LineFeed to print a list of all the available options you can change. 4 Select any option from the Main Menu by pressing the corresponding button. A new menu prints each time you press a button, displaying new selections. 5 After you make all your selections the printer prints a page with your changes reflected.
92 Using Setup mode Example: Changing the menu language setting 1 With the printer in Setup mode, press Micro ↓ to print the Control Options menu. 2 Press Pitch to print more control options.
93 Using Setup mode 5 For this example, press Macr o to select French. Printer menus now print in French. 6 Press Pitch to return to the Main Menu or press Set TOF (No Change) to go back one menu and change another setting. 7 If you return to the Main Menu, press Set TOF to exit Setup mode and save the new setting.
94 Using Setup mode Exiting Setup mode 1 Press Set TOF until the printer returns to the Main Menu or press Pitch from any menu containing a Return to Main Menu selection. 2 Press Set TOF again to exit Setup mode. New settings are saved only when the printer exits Setup mode.
95 Using Setup mode Setup menu options Use Setup mode to configure your printer according to your business needs. Note: T o print a list of all default settings, select Print All from the Main Menu. This table describes the different options and controls you can select for your printer .
96 Using Setup mode Forms Macr o menu options Macro options Use these menu options When you want to customize… Set Default Macro Select the macro you want to be the default when the printer is powered On or select disable if you do not want to use a macro as the default.
97 Using Setup mode Character options (continued) Note: Available for the 2480/2481 printers only. 20-Pitch This setting enables or disables the 20-pitch mode, and provides compatibility with other IBM printers. • When set to Enable, switching from 12 cpi to condensed (Dec 15, Hex 0F) changes the pitch from 12 cpi to 20 cpi.
98 Using Setup mode Paper handling options (continued) Left Margin using the printer margin scale. Select from the following: •0 ” •1 ” •2 ” •3 ” Right Margin Select from the following: •4 ” •5 ” •6 ” •7 ” •8 ” • 13.
99 Using Setup mode Macro x Character options Defines the character settings for a macro. See “Character options” on page 96 for more information. Paper Handling options Defines the paper handling settings for a macro. See “Paper handling options” on pag e97 for more information.
100 Using Setup mode Data menu options Data options Use these menu options When you want to … Buffer • Select minimum to set the receive buffer size to zero. • Select maximum for 2480/2481 printers to set the buffer size to 64KB or 96KB, depending on whether NLQ II (Near Letter Quality) Download is enabled.
101 Using Setup mode FF Enable Note: Available for the 2480/2481 printers only. Control form feed commands. • Select On to execute any form feed codes (X'0C'). • Select Off to ignore any form feed codes when paper is positioned at the current Top-Of-Form.
102 Using Setup mode Contr ol menu options Control options Use these menu options When you want to… Uni-Dir Printing Customize the direction of print.
103 Using Setup mode Emulation menu options Emulation options Use these menu options When you want to … Emulation Selection Select between IBM mode and Epson mode. If you installed an OKI option, OKI is also listed. IBM mode Use Pro-III mode Proprinter III, available only on 2480/2481 printers, enables compatibility with the Proprinter III.
104 Using Setup mode Epson mode (continued) Use an International Character Set The supported international character sets for Epson mode are: • U.S.A.
105 Using Setup mode Interface menu options Y our computer and printer settings must match. Interface options Use these menu options When you want to … Interface Automatically select the printer interface Use the parallel cable Use the USB cable Use the serial cable (only appears if optional serial interface is installed).
106 Using Setup mode.
107 Supplies Supplies This section describes how to order supplies, what supplies you need, and paper specifications for the Lexmark Forms Printer 2400 Series printers. A printer cable, ribbon cartridge, and paper are the only supplies you need for your printer .
108 Supplies Parallel cable Order a 10 ft or 20 ft parallel cable using part number: • 1329605 (10 ft cable) • 1427498 (20 ft cable) USB cable Order the Lexmark USB cable using part number 12A2405. Serial adapter and cable Order a Serial Interface option using part number 12T0154.
109 Supplies Paper specifications The following table shows paper specifications without an optional feeder installed. If you installed the optional Auto Sheet Feeder , or the T ractor 2 Feeder , see the manual included with that option.
110 Supplies Printable area (cut forms) Thickness - multiple part forms of 45 g/m² (12 lb.) paper Minimum 0.058 mm (0.0023 in.) See Note 0.058mm (0.0023 in.) See Note 0.42 mm (0.017 in.) Maximum 0.114 mm (0.0045 in.) See Note 0.114mm (0.0045 in.) See Note Note: Thickness up to 0.
111 T roubleshooting T roubleshooting and maintenance This section helps you identify printer conditions and problems that you can often correct. When you first recognize a problem, determine whether it is located within the printer , the software application, or an option.
112 T roubleshooting Checklist for typical problems T o solve most basic problems, begin by following these steps: 1 Is power getting to the printer? Make sure: • The power cord is both plugged into a properly grounded outlet and into the printer . • The other items plugged into the same power source are operating.
113 T roubleshooting 2 Is print too light? The ribbon density control knob has been preset to 1. (The knob is located on the ribbon cartridge.) When print becomes light, turn the knob from 1 to 2 to increase darkness of print. 3 Is paper jamming the printer? See “Clearing paper jams” on pag e126 for information on clearing paper jams.
114 T roubleshooting 6 Are options causing the problem? a Run the Printer T est. For more information, see “T esting the printer” on pag e116. b If the Printer Test fails with no options installed, call service. c If the Printer Test fails with an option installed, try removing the option.
115 T roubleshooting 10 Are you experiencing unexpected printing results? Make sure: • Y ou selected the appropriate printer driver for your software application. For more information, see “Setting up your Windows and DOS application software” on pag e17.
116 T roubleshooting T esting the printer Each time you turn the power switch On , the printer performs an internal check, or Power-On Self T est. Running the Printer T est produces a test printout that gives a visual indication of any problem the printer may be experiencing.
117 T roubleshooting Interrupting or stopping the printer test T o interrupt the Printer Test: 1 Press Start/Stop . The test stops after a complete line of characters has printed. 2 Press Start/Stop to continue the test sample. T o stop the Printer T est, turn the printer Of f .
118 T roubleshooting Checking the printer status Observe the operator panel lights and compare their status with the following table. The different patterns and combinations of lights provide you with information about the condition of your printer and whether you need to take action.
119 T roubleshooting Power Off Check the power cord and power source. If the power light remains Off , contact your service representative. Power Ready Paper Out Panel Loc k On Off Blinking Blinking The paper select lever has been changed while paper was loaded.
120 T roubleshooting Power Ready Paper Out Font Lock On Blinking Blinking Blinking 1 T urn the printer Of f . 2 T urn the printer back On . If the same symptom occurs, contact your service representative. Note: If you need help in locating the nearest ser- vice representative, visit the Lexmark Web site at www.
121 T roubleshooting Setting printer to default settings T o reset the printer to the factory defaults: Initialize printer to US defaults The standard defaults for the United States are: • Code page: 437 • Character Set: 1 • Form length: 11” T o change the defaults: 1 Make sure paper and the ribbon cartridge are installed.
122 T roubleshooting Initialize printer to EU defaults The standard defaults for Europe are: • Code page: 858 • Character Set: 2 • Form length: 12” T o change the defaults: 1 Make sure paper and the ribbon cartridge are installed. 2 T urn the printer Off .
123 T roubleshooting Adjusting bidir ectional alignment Occasionally , you may want to adjust the character alignment (also called bidirectional alignment ) on your printer . The following steps illustrate how to adjust the alignment of the print wires.
124 T roubleshooting 5 The Draft Alignment bars print. The current value is the number printed below the bars. 6 T o set Draft, select the best row of alignment bars from the 01 - 07 printout. a Press Micr o ↑ or Micro ↓ to select the best alignment by number or keep the current value.
125 T roubleshooting c The printer automatically starts printing the alignment bars for NLQ (Near-Letter - Quality). The current value is the number printed below the bars.
126 T roubleshooting 7 T o set NLQ, select the best alignment bars from the 01 - 07 printout. The current value is the number printed below the bars. Press Micr o ↑ or Micro ↓ to select the best alignment by number or keep the current value. After making your selection, the printer prints a single row showing the current alignment setting.
127 T roubleshooting 7 Set the forms thickness lever to the proper setting for the type of paper you are using. See “Setting the forms thickness lever” on page 44. Continuous forms jams 1 T urn the printer Off . 2 Detach any continuous forms already printed.
128 T roubleshooting Pr oblem conditions Perform the steps listed for each condition to correct the problem. If the suggested action does not correct the problem, contact your service representative. Printer problems Problem Pr obable cause Action Printer goes to Tear Off position before job finishes printing.
129 T roubleshooting Dots are missing or print quality is poor . (continued) Ribbon problem. • Make sure the ribbon is securely snapped down on the carrier . • Adjust the density control knob. See “Is print too light?” on pag e113 for more information.
130 T roubleshooting Incorrect number of lines on a page. Application software problem. Refer to your software application manual. The stack of continuous forms is catching on something. Make sure paper is free to feed from carton and there is nothing obstructing paper movement (such as cables).
131 T roubleshooting Line length is wrong; lines do not start at the left margin. Application program problem. • Refer to your software application manual. • Make sure the correct printer driver is selected. Paper loads wrong. Adjust the left margin by adjusting the tractor or paper guide.
132 T roubleshooting Printer is printing beyond side edge of forms. Paper is adjusted incorrectly . Adjust tractors or paper guides and the paper . See “Aligning the left margin” on page 77. Problem with the software application. Refer to your software application manual.
133 T roubleshooting Printer sounds as if it is printing but doesn’t print; printing is light. Forms thickness lever is set too high for the type of paper you are using. See “Setting the forms thickness lever” on page 44. • Ribbon is jamming, is twisted, or is not between the printhead and the ribbon shield.
134 T roubleshooting Printer problems Problem Pr obable cause Action Printer does not feed paper . Paper is jamming. • Remove all forms and pieces of paper . Look for loose pinfeed hole strips that can sometimes tear from continuous forms and remain in the printer .
135 T roubleshooting Paper does not feed from the Auto Sheet Feeder. The Auto Sheet Feeder locking lever is in the front position. Set the Auto Sheet Feeder locking lever to the back position. The paper select lever is in the tractor feed position. Set the paper select lever to the cut sheet position.
136 T roubleshooting Paper jam in the Auto Sheet Feeder. The paper is not loaded correctly in the paper bin. Remove the paper and reload the paper bin. The paper is not stacked evenly in the supply bin. Remove the paper , align the edges of the pape r, and reload the paper bin.
137 T roubleshooting Paper fed from the Auto Sheet Feeder is skewed in the printer . The left and right paper guides are not correctly adjusted. Adjust the left and right paper guides so they are tight against the edge of the pape r. Paper is not correctly placed in the paper bin.
138 T roubleshooting The Auto Sheet Feeder feeds paper at an incorrect rate. The weight of the paper is too great. Remove all paper from the Auto Sheet Feeder and use paper that has a lower weight. See the optional Auto Sheet Feeder manual for recommended paper weights.
139 T roubleshooting The printer does not feed from the Tractor 2 Feeder . Y ou are trying to print continuous forms and the paper select lever is in the cut sheet position. Move the paper select lever down to the continuous forms position. A tractor feeder with no paper loaded is selected.
140 T roubleshooting Problem Pr obable cause Action Print test works, but printer does not print when attached to the computer . Printer cable problem. Set both the printer and computer power switches Off . Make sure the printer cable is correctly connected at both ends.
141 T roubleshooting Printer power switch is On , but Power light is Off . Printer is not getting power . • Make sure the power cord is correctly connected at both ends. • V erify that the power source works. Printer alarm sounds. This might indicate an error or normal operation.
142 T roubleshooting Maintenance This section describes how to remove the ribbon cartridge and clean the printer. Removing the ribbon cartridge 1 T urn the printer Off . 2 Remove the ribbon access cover . 3 Set the forms thickness lever to position 7.
143 T roubleshooting Cleaning the Auto Sheet Feeder rollers 1 Remove all paper from the printe r. 2 T urn the Auto Sheet Feeder upside down and place it on a flat surface. 3 Clean the two paper-guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth.
144 T roubleshooting.
145 Notices Notices Electronic emission notices Federal Communications Commission (FCC) statement The Lexmark Forms Printer 2480, 2481, 2490, and 2491 have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
146 Notices The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
147 Notices Japanese VCCI Notice Energy Star The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.
148 Notices Safety Information • If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. • The power cord must be connected to an electrical outlet that is near the product and easily accessible.
149 Notices Norme di sicurezza • Se il prodotto NON è contrassegnato con questo simbolo DEVE essere collegato lo stesso ad una presa elettrica con messa a terra. • Il cavo di alimentazione deve essere collegato ad una presa elettrica posta nelle vicinanze del prodotto e facilmente raggiungibile.
150 Notices Pautas de Seguridad • Si su producto NO tiene este símbolo, , es IMPRESCINDIBLE conectarlo a una toma de corriente eléctrica con toma de tierra correcta. • El cable de alimentación deberá conectarse a una toma de corriente situada cerca del producto y de fácil acceso.
151 Notices Sikkerhedsoplysninger • Hvis dit produkt IKKE er markeret med dette symbol , SKAL det sluttes til en stikkontakt med jordforbindelse. • Ledningen skal sluttes til en stikkontakt, der er tæt på produktet og som er let tilgængelig.
152 Notices Säkerhetsanvisningar • Om produkten INTE är märkt med denna symbol MÅSTE den anslutas till ett jordat vägguttag. • Nätkabeln måste anslutas till ett lättåtkomligt vägguttag i närheten av maskinen. • Låt endast utbildad servicepersonal utföra sådan service och sådana reparationer som inte beskrivs i handledningen.
153 Notices Turvaohjeet • Jos tuotteessa ei ole tätä tunnusta, , sen saa kytkeä vain maadoitettuun pistorasiaan. • T uotteen verkkojohto on kytkettävä sitä lähellä olevaan pistorasiaan.
154 Notices Informações de Segurança • Se o produto NÃO estiver marcado com este símbolo, , ele DEVE SER conectado a uma tomada elétrica com ligação à terra. • O cabo de alimentação deve ser conectado a uma tomada elétrica localizada perto do produto e de fácil acesso.
155 Notices.
156 Notices.
157 Notices.
158 Notices Statement of limited warranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer.
159 Notices • At a Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.
160 Notices ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.
161 Index Index A acoustic flap,location 9 adjusting bidirectional alignment 123 advance paper using the operator panel 29 align Top-Of-Form 83 alignment, bidirectional adjusting 123 application softw.
162 Index pitch lock 4 print styles 3 printer tests 5 resident fonts 2 ribbon cartridge 5 software compatibility 6 tear off 4 tractor 5 Federal Communications Commission (FCC) Statement 145 font chang.
163 Index paper paths bottom loading (pull) 46 front loading (pull) 46 front loading (push) 46 paper select lever 7 parallel interface connector 9 pins 33 pitch changing 32 , 43 locking 32 , 43 Pitch .
164 Index software, setting up 17 Start/Stop button 24 stopping the printer 29 Supplies ordering 107 T tear bar 9 Tear Off, using 29 testing the printer 116 top cover 7 Top-Of-Form aligning 83 for a c.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Lexmark 2480 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Lexmark 2480 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Lexmark 2480 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Lexmark 2480 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Lexmark 2480, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Lexmark 2480.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Lexmark 2480. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Lexmark 2480 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
