Manuale d’uso / di manutenzione del prodotto TracVision R4 del fabbricante KVH Industries
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Satellite T elevision KVH T racV ision ® R5/R4 owner’ s manual • Installation Instructions • User’ s Guide • T echnical Manual A Guide to T racV ision R5/R4.
Congratulations! Y ou have selected one of the most advanced land-mobile satellite tracking systems available today . KVH ® Industries’ T racV ision ® R5/R4 is designed for use with Eur opean and North American DVB-compatible satellite services as well as DIRECTV ® .
T racVision ® and KVH ® are registered trademarks of KVH Industries, Inc. DV B ® (Digital Video Broadcasting) is a registered trademark of the D VB Project. DIRECTV ® is an official trademark of DIRECTV , Inc. DISH Netw ork ™ is an official trademark of EchoStar Communications Cor poration.
T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 Digital Satellite T elevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 System Overview . . . . . . . . . . . . . . .
ii 3 Using Y our T racVision R5/R4 . . . . . . . . . . . . . . . . . . . . .3-1 3.1 T urning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2 3.2.
5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . . . .5-3 5.4.1 PCB Remov al and Replacement . . . . . . . . . . . . . . . . . . . . . .5-5 5.4.2 RF Detector/D VB Decoder . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction 1.1 Digital Satellite T elevision Y our new T racV ision R5/R4 satellite antenna is fully compatible with the Digital V ideo Broadcasting (DVB) satellites, which use the international standard for digital TV transmission, as well as Digital Satellite Service (DSS) services, such as DIRECTV.
1.2 System Over view A complete satellite TV system includes the T racV ision R5/R4 connected to a receiver and a television set. The optional TV/SA T Switch allows you to select a satellite at the pr ess of a button. A desktop or laptop computer is used to configure the system and conduct diagnostics.
In-motion T racking (T racVision R5 only) The T racV ision R5 employs a state-of-the-art actively stabilized antenna system. Once the satellite is acquired, the antenna gyr o continuously measures your vehicle’s motion and position, and transmits commands to the antenna motors to keep the antenna pointed at the satellite at all times.
1.3 Materials Provided with T racVision R5/R4 T able 1-3 lists the units, cables, and materials packed in the T racV ision R5/R4 package by name and KVH part number .
1.3.1 Additional Materials Required for T racVision R5/R4 Use T o make full use of your new T racV ision R5/R4 and receive satellite TV on the road, you will need to pr ovide/purchase the following: • T elevision • Appropriate r eceiver for your selected satellite TV service 1-5 Introduction 54-0157 Re v .
2-1 Installation 54-0157 Re v . H 2 Installation Y our T racV ision R5/R4 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the hardware locations 2.1 2. Mount the antenna unit 2.2 3. Connect system components 2.
2-2 A Guide to T racVision R5/R4 Kitpack Contents T able 2-2 lists the materials provided in the kitpack. P art Qty . KVH P art No. Tie-wraps 5 22-0013 Clamshell v entilator 1 19-0230 #6 x 3 ⁄ 4 &qu.
2-3 Installation 54-0157 Re v . H 2.1 Choosing the Best Location • Since the T racV ision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.
2-4 A Guide to T racVision R5/R4 2.2 Mounting the Antenna Unit 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2.1, “Choosing the Best Location.” 2. Remove the antenna unit from its shipping carton.
2-5 Installation 54-0157 Re v . H 7. Seal the two baseplate holes shown in Figure 2-4 with the plugs provided in the kitpack. 8. Apply construction adhesive to the bottom of the antenna’s four mounting plates. If using a liquid construction adhesive, apply beads to the mounting plates in a zig-zag pattern.
2-6 A Guide to T racVision R5/R4 12. Cut the tie-wraps holding the antenna unit to the forwar d shipping r estraint (see Figur e 2-7). Figure 2-7 Forward Shipping Restraint Figure 2-6 Baseplate Connec.
2-7 Installation 54-0157 Re v . H 13. Remove the nuts and washers securing the shipping restraints to the baseplate. The shipping restraints ar e pictured in Figure 2-8. 14. Remove the shipping r estraints and replace the nuts and washers into their original positions.
2-8 A Guide to T racVision R5/R4 2.3 Connecting System Components The following sections provide instr uctions for properly wiring the antenna unit to the components inside the vehicle.
2-9 Installation 54-0157 Re v . H 2.3.1 Connecting the Antenna Data/Power Cable 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-10).
2-10 A Guide to T racVision R5/R4 2.3.2 Connecting to V ehicle Power Recommended Power Wiring Short circuits may r esult in severe electrical shock or burns. Remove the appropriate vehicle fuse and test the cir cuit to ensure that no power is present befor e connecting the power cable.
2-11 Installation 54-0157 Re v . H 2.3.3 Connecting the Receiver Ground Wire A grounding wire (Cable #32-0583-50) has been pr ovided to connect your receiver to a suitable gr ound and protect the system. Attach the grounding wire to any suitable scr ew on the rear panel of the r eceiver with a good contact with the receiver chassis.
2-12 A Guide to T racVision R5/R4 2.3.5 Connecting the Antenna RF Signal Cable to the Receiver 1. Route an RF cable up through the r oof ’s cable access hole.
2-13 Installation 54-0157 Re v . H 2.3.5.2 Connecting Three or More Receivers and TVs (North American Systems) T o install three or more r eceiver/TV pairs, an active multiswitch (Channel Master model 6214IFD or equivalent) must be placed between the antenna unit and the receivers.
4. T erminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent). 2.3.6 Sealing the Cable Access Hole Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage.
2.5 Selecting the Active Satellite As noted previously , T racV ision R5/R4 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a prepr ogrammed library of North American and European satellites. It also has two open slots that you may use to program two additional satellites of your choice.
The satellites listed in T racV ision R5/R4 s atelli te lib rary wi ll be sufficient for most users. However , if you wish to install one or two user-defined satellites, pr oceed to Section 2.5.2, “Programming User-defined Satellites.” After configuring the user-defined satellites, return to the satellite installation pr ocess in Section 2.
2. If you are using HyperT erminal , open HyperT erminal and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update W izard, double-click the “KVH Flash Update W izard” shortcut on your computer ’s desktop to start the wizard.
3. T ype SA TINST ALL, <sat_a_name>, <sat_b_name> and press Enter . T ype None as the name of Satellite B if wish to install only one satellite. K ey: <sat_a_name> = the name of your choice f or Satellite A <sat_b_name> = the name of your choice f or Satellite B 4.
2.5.2 Programming User -defined Satellites The T racV ision R5/R4 satellite library has two open slots that you may use to program two user -defined satellites in case you want to install/watch a satellite that is not in the KVH predefined satellite library .
Entering User -defined Satellite Data Once the link between the PC and the T racV ision R5/R4 is established as described in Section 2.5, “Selecting the Active Satellite,” follow these steps to begin entering the data for your user-defined satellite.
This information has to be entered for each of the following categories: • vertical high • vertical low • horizontal high • horizontal low or • right • left T racV ision R5/R4 requires that the data fields for all transponder categories be provided.
An Example of Configuring a User -defined Satellite (Europe) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed.
An Example of Configuring a User -defined Satellite (N. America) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed.
2-24 A Guide to T racVision R5/R4 2.6 Setting the Skew Angle (European Systems Only) The Antenna LNB skew angle must be adjusted to optimize channel reception. Refer to your satellite service pr ovider for the proper skew angle for the selected satellite service and geographical location.
2-25 Installation 54-0157 Re v . H Skew Angles LNB Clamp & Wing Nut Scribe Mark LNB Figure 2-18 Skew Adjustment 4. T ype SKEW ANGLE and press Enter . The system will respond with the skew angle for whichever satellite is currently selected. Adjusting the LNB Skew Angle 1.
2.8 Configuring T racVision R5/R4 for Remote Satellite Dish Operation In some campground locations, dense foliage will block the satellite signal. In these situations, a remote portable antenna may be the only solution to satellite signal reception.
2-27 Installation 54-0157 Re v . H 2.9 Changing Geographic Location If you move from Eur ope to the U.S., or from the U.S. to Europe, you will need to modify your T racV ision R5/R4 system to receive satellite TV signals in the new geographic area. T o begin receiving satellite signals in the new area, perform the following steps.
3 Using Y our T racVision R5/R4 For T racV ision R5/R4 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the a.
3. T urn on the antenna using the switchplate, as pictured in Figur e 3-2. 4. (T racV ision R5 only) If the vehicle is moving, avoid turning the vehicle for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly .
North America DIRECTV Subscribers DIRECTV subscribers in certain regions of the United States will requir e a DSS Plus r eceiver to receive br oadcasts from multiple satellites. If connected to the antenna’s RF1 connector , the DSS Plus receiver allows you to switch channels using the r emote control.
Indicator Status Meaning Sat A Blinking green W ait – Searching for satellite S olid green T rac king Satellite A Error Blinking red System problem – Ref er to Section 4, “T roubleshooting, ” .
3.2.3 Using a PC to Switch Between Satellites If you’re unable to switch between satellites using the r eceiver remote contr ol, you can use a PC connected to the switchplate’s maintenance port to select between Satellite A and Satellite B.
3. T ype @L,X and press Enter once the data connection is made. K ey: X = A or B (whiche ver satellite y ou want to track) T o select Satellite A, type @L,A and pr ess Enter . T o select Satellite B, type @L,B and press Enter . 4. The antenna unit shifts to track the second satellite.
Sleep Mode (T racVision R5 only) When the vehicle has come to a stop and the antenna holds its position for 1 minute, the antenna unit enters Sleep Mode, which turns off the conical scan tracking, r educing any motor noise the antenna may be making.
If the satellite signal is lost while the system is in conical scan track mode, the control softwar e imposes a 45-second time-out delay . If the signal is not regained during that time, the antenna reverts to the set of Sear ch Modes to start looking for the satellite signal.
8. W ait a minimum of 15 minutes for the Check Switch function to complete and for the antenna to restart and configur e itself for DISH 500 mode. If the Check Switch function fails (the receiver locks up), disconnect power from the r eceiver , restart the antenna, then restor e power to the receiver and try the Check Switch function again.
4 T roubleshooting The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. 4.1 Causes and Remedies for Common Operational Issues Ther e ar ea number of common issues that can af fect the signal reception quality or the operation of the T racV ision R5/R4.
4.1.1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non-r esponsive, there are thr ee key factors to check as part of the troubleshooting process: 1. Blown Fuse – The antenna unit is equipped with two fuses mounted on its CPU Board.
4.1.4 Dew or Rain Pooling on Dome Dew or rain can occasionally pool on the top of the radome. While this moisture will usually be dispersed when the vehicle is in motion, it can disrupt the signal while the vehicle is at r est. This issue can be minimized with two approaches: 1.
4.1.7 Incorrect or Loose RF Connectors As part of preventive maintenance (described in Section 5, “Maintenance” ) KVH recommends checking the antenna unit cable connections.
4.3 Antenna Gyro and LNB Faults Section 5, “Maintenance,” provides detailed instr uctions for authorized service personnel who may be requir ed to replace T racV ision R5/R4 components.
3. Apply power to the T racV ision R5/R4 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.
5-1 Maintenance 54-0157 Re v . H 5 Maintenance 5.1 W arranty /Ser vice Information For information on KVH warranty , repair , and liability policies, please refer to the complete warranty statement pr ovided with your KVH product.
5-2 A Guide to T racVision R5/R4 5.3 Replaceable Parts T racV ision R5/R4 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise requir e technical assistance, contact your local authorized T racV ision R5/R4 dealer/distributor first.
5-3 Maintenance 54-0157 Re v . H 5.4 Field Replaceable Unit Procedures The following subsections provide detailed pr ocedures for repairing or swapping out field r eplaceable units. The procedures refer to labeled items pr esented on the following diagrams.
5-4 A Guide to T racVision R5/R4 F igure 5-3 Antenna Assembly Locking Nuts and W ashers Antenna Gyro Antenna Gyro Cable Reflector Brac ket Wing Screw and W asher LNB Clamp LNB Antenna Gyro Ga.
5-5 Maintenance 54-0157 Re v . H 5.4.1 PCB Removal and Replacement Estimated Time to Repair: 1 ⁄ 2 hour The micropr ocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1 . The cover must be removed to gain access to the main power fuses and the PCB assembly .
5-6 A Guide to T racVision R5/R4 7. The PCB is mounted to the r otating plate with 9 pan head scr ews. Remove the scr ews and PCB. 8. Reverse this process to install the r eplacement PCB. Reinstall all cable connectors removed in Step 6. 9. (T racV ision R5 only) Carry out all calibration pr ocedur es for the antenna gyr o (Section 5.
5-7 Maintenance 54-0157 Re v . H 5. Remove the 4 standoffs – Fig. 5-1 . Remove the RF Detector PCB from the r otating plate. 6. Installation of the replacement RF Detector is the reverse of this pr ocedure. Be sure that the RF cables are r estored to their original positions.
5-8 A Guide to T racVision R5/R4 Antenna Gyro Calibration 1. Connect a PC to the communications port as described in Section 4.4, “Computer Diagnostics.” 2. T ype HAL T and press Enter while the system is performing the limit switch initialization routine.
5.5 Preparation for Shipment If it is necessary to repack the antenna unit for shipment, the shipping restraints r emoved during installation must be replaced. Follow these steps to r einstall the restraints. 1. Remove the radome. 2. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors.
Appendix A System Specifications Physical Characteristics P ower 11-16 v olts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/W eight 32" (81 cm) wide x 14.
Appendix B Switchplate T emplate B-1 Switchplate T emplate 54-0157 Re v . H 3.82" (97 mm) .32" (8 mm) 2.36" (60 mm) .16" (4 mm) 3.19" (81 mm) 2.
KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www .kvh.com KVH Europe A/S Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il KVH Industries TracVision R4 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del KVH Industries TracVision R4 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso KVH Industries TracVision R4 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul KVH Industries TracVision R4 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il KVH Industries TracVision R4, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del KVH Industries TracVision R4.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il KVH Industries TracVision R4. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo KVH Industries TracVision R4 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
