Manuale d’uso / di manutenzione del prodotto IP del fabbricante Aastra Telecom
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RELEASE # 1.0 ADMINISTRA TOR GUIDE SIP IP PHONE.
Aastra T elecom will not accept liability for any damages and/or long distance charges, which r esult from unauthorized and/or unlawful use. While every effort has been made to ensur e accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained within this documentation.
Table of Contents i T able of Contents Overview ....................................... 1 General Requirements ................ 1 About this Guide.......................... 1 Methods of Installation ................ 2 480i IP Phone Set up ............
1 Model 480i SIP Admin Guide Overview Over view This SIP 480i IP phone Administration Guide provides information on the basic network setup that is requir ed for the SIP 480i IP phone. It also includes details on the functioning and con Þ guration of the 480i phone.
Model 480i SIP Admin Guide 2 Methods of Installation Methods of Installation The Þ rmwar e set up and installation for the 480i can be done through the Options List available directly fr om the phone or through the Aastra 480i W eb Client web interface.
3 Model 480i SIP Admin Guide 480i IP Phone Set up T he 480i’ s Options List 1. Press the £ button on the phone to enter the options list 2. Use the r and s to scroll through the list of options 3. Press the Show softkey , the 4 button or press the number corresponding to the option to select an option 4.
Model 480i SIP Admin Guide 4 480i IP Phone Set up SIP Settings: If you have a proxy server or have a SIP r egistrar present at a dif ferent location than the PBX server , the following settings may need to be changed: 1. Proxy IP This is the IP addr ess of the proxy server .
5 Model 480i SIP Admin Guide 480i IP Phone Set up T he Aastr a 480i W eb Client T o access the Aastra 480i W eb Client, open your web browser (supports Internet Explorer and Gecko engine based br owsers like Firefox, Mozilla or Netscape) and enter the phone’s IP addr ess into the address Þ eld, starting with the web pre Þ x “http://”.
Model 480i SIP Admin Guide 6 480i IP Phone Configuration 480i IP Phone Configur ation The Network and SIP options within the 480i phone can be con Þ gured fr om the phone or from the Aastra 480i W eb Client web interface. Administrator level options are passwor d protected in both the phone and the web interface.
7 Model 480i SIP Admin Guide 480i IP Phone Configuration From the W eb Client: 1. Click on the Network sub-category under the ADMIN main category . 2. Enter the administrator ’s user name and password (the default user name is “ admin ” and password is “ 22222 ”).
Model 480i SIP Admin Guide 8 480i IP Phone Configuration Note: At this point modi Þ cations performed to the User name, Screen name, Authentication name and Password af fect line 1 of the 480i only . Modi Þ cations to the other lines should be done through the <mac>.
9 Model 480i SIP Admin Guide Setting Parameters – Network Settings Setting P ar ameters – Netw ork Settings The following section contains the parameters to con Þ gure the network settings.
Model 480i SIP Admin Guide 10 Setting Parameters – Network Settings Parameter – default gateway Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The IP addr ess of the network's gateway or the router IP address Format IP addr ess Default V alue 1.
11 Model 480i SIP Admin Guide Setting Parameters – Time Server Settings Setting P ar ameters – T ime Ser ver Settings The following section contains the parameters to con Þ gure settings speci Þ c to the timeserver .
Model 480i SIP Admin Guide 12 Setting Parameters – Time Server Settings Parameter – time server1 Con Þ gurable through the 480i's Options List or the con Þ guration Þ les. Description The primary time server's IP addr ess. If the time server is enabled, the value for time server1 will be used to request the time fr om.
13 Model 480i SIP Admin Guide Setting Parameters – Time Server Settings Parameter – time format Con Þ gurable through the 480i's Options List or the con Þ guration Þ les Description This parameter changes the time to 12 hour or 24 hour format.
Model 480i SIP Admin Guide 14 Setting Parameters – SIP Authentication Setting P ar ameters – SIP Authentication The following parameters are the settings speci Þ c to SIP authentication.
15 Model 480i SIP Admin Guide Setting Parameters – SIP Authentication Parameter – sip registrar port Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the .
Model 480i SIP Admin Guide 16 Setting Parameters – SIP Authentication Parameter – sip session timer Con Þ gurable only through the con Þ guration Þ les Description This session timer parameter is the time in seconds that the 480i uses to send periodic re- INVITE r equests to keep a session alive.
17 Model 480i SIP Admin Guide Setting Parameters – SIP Authentication Parameter – sip lineN user name Con Þ gurable through the con Þ guration Þ les. Con Þ gurations done through the 480i's Options List or the Aastra 480i web client affect the Þ rst line only .
Model 480i SIP Admin Guide 18 Setting Parameters – Softkey Settings Setting P ar ameters – Softke y Settings This section contains the softkey parameters that can be con Þ gured on the 480i phone. There ar e eighteen softkeys that can be con Þ gured.
19 Model 480i SIP Admin Guide Setting Parameters – Softkey Settings Parameter – softkeyN value Con Þ gurable through the con Þ guration Þ les only Description If the soft key is of type, line then value should be the line number that this soft key repr esents.
Model 480i SIP Admin Guide 20 Firmware Upgrade Firmw are Upgr ade The 480i phone uses a TFTP server to download con Þ guration Þ les and Þ rmware. The TFTP server should be ready and be able to accept connections anonymously (without a requir ement for a user name and password).
21 Model 480i SIP Admin Guide Firmware Upgrade Figure 1 Figure 2.
Model 480i SIP Admin Guide 22 Troubleshooting T r oubleshooting This section describes solutions to some most commonly occurring problems. Wh y does m y phone displa y “ Application missing”? If y.
23 Model 480i SIP Admin Guide Troubleshooting How to set the 480i phone to factor y default? From the 480i phone: 1. Press the £ button to enter the Options List. 2. Select option 10. Phone Status to enter the Phone Status options list. 3. Select option 4.
Model 480i SIP Admin Guide 24 Appendix A: Configuring the 480i at the Asterisk Appendix A: Configuring the 480i at the Asterisk IP PBX The following con Þ guration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX.
25 Model 480i SIP Admin Guide Appendix A: Configuring the 480i at the Asterisk After this is de Þ ned in the “sip.conf” Þ le, some information has to be entered in the “extensions.conf” Þ le present in the same dir ectory as the “sip.conf” Þ le.
Model 480i SIP Admin Guide 26 Appendix B: Sample Configuration Files Appendix B: Sample Configur ation Files This section consists of the sample con Þ guration Þ les necessary to con Þ gure the 480i phones. The general format is similar to con Þ guration Þ les used by several Unix-based programs.
27 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # DHCP Setting # ============ dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled.
Model 480i SIP Admin Guide 28 Appendix B: Sample Configuration Files # SIP registrar and Pr oxy Server Settings # ======================================= #sip proxy ip: # IP of pr oxy server . #sip proxy port: 5060 # 5060 is set by default. #sip registrar ip: # IP of r egistrar .
29 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # Softkey Settings # ================ # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # “<mac>.
Model 480i SIP Admin Guide 30 Appendix B: Sample Configuration Files softkey3 type: speeddial softkey3 label: “CallFwdOn” softkey3 value: *72 softkey4 type: speeddial softkey4 label: “CallFwdOff.
31 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files <mac>.cfg # Generic SIP Sample Con Þ guration File # ===================================== # Date: December 16th, 04 # File: Sample “<mac>.cfg” Þ le # Comments: # This Þ le contains sample con Þ gurations for the “<mac>.
Model 480i SIP Admin Guide 32 Appendix B: Sample Configuration Files # Network Settings # ================ #ip: # This value is unique to each phone on a server # and should be set in the “<mac>.
33 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # Explanation of Settings with Line 1 as Example # ============================================== #sip line1 auth name: # SIP Registrar request authorization name. #sip line1 password: # SIP Registrar request passcode.
Model 480i SIP Admin Guide 34 Appendix B: Sample Configuration Files #sip line7 auth name: authname #sip line7 password: password #sip line7 user name: 5551231234 #sip line7 display name: Joe Smith #s.
35 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # Softkey Speed Dials # =================== # For the default softkey speed dials, please refer to the sample # “aastra.
Model 480i SIP Admin Guide 36 Appendix C: TFTP Server Set-up Appendix C: TFTP Serv er Set-up There ar e a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywor ds “pumpkin TFTP server” on Google and you should get the web site where you can download the softwar e from.
37 Model 480i SIP Admin Guide Limited Warranty Limited W arranty Aastra T elecom warrants this pr oduct against defects and malfunctions during a one (1) year period fr om the date of original purchase.
If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our website at www .aastra.com or call 1-800-574-161 1 for technical assistance.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Aastra Telecom IP è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Aastra Telecom IP - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Aastra Telecom IP imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Aastra Telecom IP ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Aastra Telecom IP, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Aastra Telecom IP.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Aastra Telecom IP. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Aastra Telecom IP insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.