Manuale d’uso / di manutenzione del prodotto 6757I del fabbricante Aastra Telecom
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Aastra Model 6757i IP Phone User Guide Release 3.2 41-001385-00 – 01.2011.
ii Software License Agreement Sof tware License Agreement Aastra T elecom Inc., hereinaf ter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended.
iii Table of Contents Software License Agr eement .................................................................................................... ... ii T able of Contents ..........................................................................
iv Table of Contents T able of Content s Defining an Emer gency Dial Plan .......................................................................................... 59 Line Keys and Softkeys ............................................................
v Table of Contents T able of Content s Using Handsfree Speake rphone ............................................................................................ 148 Using a Head set ...................................................................
vi Table of Contents T able of Content s Message W aiting I ndicator .............. ..................................................................................... 22 7 Incoming Intercom Call Features ............................................
Model 6757i IP Phone User Guide 1 Welcome We l c o m e The Aastra 6757i of fers advan ced XML capability to access custom applications and is fully interoperable with leading IP-PBX platforms.
2 Model 6757i IP Phone User Guide Welcome • Built-in-two-port, 1 0/100/1000 Ethernet switch - lets you share a connection with your computer . • Inline power support (based on 802.
Model 6757i IP Phone User Guide 3 Getting Started Getting S t arted The 6757i mu st be set up and be configu red prio r to its first use. This section describes phone behavior and start up screen s you may see when the phone is first plu g ged in, or when it is restarted.
4 Model 6757i IP Phone User Guide Getting Started The 6757i phone then checks settin gs and looks for new configura tion and f irmware updates for the phone from a server . If a new update is found, the phone displays the message “ Updating Configuration ”.
Model 6757i IP Phone User Guide 5 Getting Started When the co nfigura tion update is complete, the phone disp lays the following screens and then displays the Idle screen.
6 Model 6757i IP Phone User Guide Getting Started Network Connected/Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen.
Model 6757i IP Phone User Guide 7 Getting Started Idle Screen When the phone has successfully updated the co nfiguration and connecte d to the network, the phone displays the Idle S tate screen. The idle screen is shown wh enever your phone is not in use.
8 Model 6757i IP Phone User Guide Getting Started Reference For more information about configurin g the top and bottom softkeys , see “Softkeys” on page 6 2 . For more information ab out using the Services, Directory , Callers List, Intercom, Dial, Conference, and T ransfer keys, see the following sections: • “Making Calls” on page 147.
Model 6757i IP Phone User Guide 9 Getting Started Idle Screen with V oicemail Messages The envelope icon displays on the Idle S tate screen only if you have new messages waiting. The number ne xt to the envelop e indicates how many new messages you have.
10 Model 6757i IP Phone User Guide Getting Started For example, if you configure a bottom softkey for speed dialing to Home, and then you pickup the handset, the screen displays the Dial , Conf , and Xfer default softkeys with a More softkey .
Model 6757i IP Phone User Guide 11 IP Phone Keys IP Phone Keys Key Panel The following sections describ e the various 6757i phon e key functions on both the symbol and text hardware platforms, a nd how they help you m ake and manage y our calls and caller in formation.
12 Model 6757i IP Phone User Guide IP Phone Keys Key Descriptions The following table identifies the keys on the key pane l of your 6757i IP phone tha t you can use for handling calls. T ext Key s Symbol Keys Key Description* Goodbye key - Ends an active call.
Model 6757i IP Phone User Guide 13 IP Phone Keys *See the Aastra 6757i IP Phon e Use r Guide fo r more information abou t each of these keys. Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages).
14 Model 6757i IP Phone User Guide IP Phone Keys Keyp ad Keys The 6757i has a key pad with digits from 0 th rough 9, a “*” key , and a “#” ke y . Keys 2 thro ugh 9 contain the letters of the alphabet. The 6 757i phone keypad incl udes the following: The "*" is called the "star key".
Model 6757i IP Phone User Guide 15 Methods for Customizing Your Phone Methods for Customizing Y our Phone There are two ways to customize specific options on your phone: • Using the Options key on the IP Phone • Using the Aastra W eb UI in an Internet browser window fro m your PC.
16 Model 6757i IP Phone User Guide Methods for Customizing Your Phone Simplified Options Menu Y our System Administrator may configure a simplified options menu for your phone. The following table indicates the optio ns that may appear on your phone if the simplified options menu is applied.
Model 6757i IP Phone User Guide 17 Methods for Customizing Your Phone Using the IP Phone UI 1. Press the Options key on the p hone to enter the Options List. 2. To g o t o a n Option, use 5 and 2 to scroll through the list, or press the number co rresponding to the Option .
18 Model 6757i IP Phone User Guide Methods for Customizing Your Phone Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you ca n also customize additional options on the IP Phone using the Aastra W eb UI. In order to access your phone using the Aastra W eb UI, you need to know your phon e’ s IP address.
Model 6757i IP Phone User Guide 19 Methods for Customizing Your Phone The Network S tatus window displays for the IP phon e you are accessing. 3. Y ou can logout of th e Aastra W eb UI at any time by clicking Log Off .
20 Model 6757i IP Phone User Guide Methods for Customizing Your Phone The following categories display in the side menu of the Aastra W eb UI: S tatus, Operatio n, Basic Settings . Headings Descriptions Stat us T he Stat u s section disp lays the network status and the MAC address of the IP phone.
Model 6757i IP Phone User Guide 21 Methods for Customizing Your Phone Basic Settings Preferences - Allows yo u to enable/disable the fo llowing: • Suppress DTMF Playback • Display DTMF Digits • .
22 Model 6757i IP Phone User Guide Phone Status Phone S tatus Y ou can view the status of your phone using the IP Phone UI or the Aastra W eb UI. Phone St atus via IP Phone UI The " Phone S tatus " option on the IP phone displays the status of your phone to the LCD display .
Model 6757i IP Phone User Guide 23 Phone Status Finding Y our Phone’ s IP Address If you want to access your phone’ s options using an Internet browser , you need to enter the IP address of the phone in the brow ser to open the Aastra W eb UI. Use the following proce dure to find your phone’ s IP address.
24 Model 6757i IP Phone User Guide Phone Status Phone St atus via the Aastra Web UI Use the following procedure to view th e phone status via the Aastra W e b UI. 1. Open your web browser , enter the phone’ s IP ad dress or host name into the address field and press < Enter >.
Model 6757i IP Phone User Guide 25 Phone Status SIP Account St atus The IP Phones show the SIP registration status on the IP Phone’ s Network Status screen in the Aastra W eb UI. The following is an illustration of the Network Stat us screen in the Aastra W eb UI with SIP status displayed.
26 Model 6757i IP Phone User Guide Phone Status The following table describes the status conditions that can display for the account. Stat us Condition Description Registered Displays this status on accounts that HA VE been registered with the SIP proxy server .
Model 6757i IP Phone User Guide 27 Customizing Your Phone Customizing Y our Phone The following paragraphs describ e the options av ailable from either the IP Phone UI, the Aastra W eb UI, or both, and provide procedures applicable to the option. Ring T ones and T one Set s Y ou can configure ring tones and ri ng tone sets on the IP phone.
28 Model 6757i IP Phone User Guide Customizing Your Phone Ring T one Set s In addition to ring tones, you ca n configure ring tone sets on a global-basis on the IP phone.
Model 6757i IP Phone User Guide 29 Customizing Your Phone 3. Select To n e s . 4. Select Ring T one . 5. Select the type of ring tone ( To n e 1 through To n e 5 , or Silent ). 6. Press Done. 7. Select T one Set . 8. Select the country for which you want to apply the tone set.
30 Model 6757i IP Phone User Guide Customizing Your Phone For per-line configuration: 4. In the " Ring T one " se ction, select a line for which you want to set ring tone. 5. Select a value from the " LineN " field . 6. Click Save Settings .
Model 6757i IP Phone User Guide 31 Customizing Your Phone Backlight The " Backlight " option on th e IP phone allows you to se t the backlight status on the LCD display to the following: • Off - Backlight is always OFF .
32 Model 6757i IP Phone User Guide Customizing Your Phone 7. If you selected " Auto ", press the Advanced softkey . 8. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. V alid values are 1 to 120 seconds (2 minutes).
Model 6757i IP Phone User Guide 33 Customizing Your Phone Live Dialp ad* The " Live Dialpad " option on the IP phone turns the Live Dial Pad mode ON or OFF . W ith live dial pad ON, the 6757i IP phone a utomatically dials out a nd turns ON Han dsfree mode as soon as a dial pad key or softkey is pressed.
34 Model 6757i IP Phone User Guide Customizing Your Phone Set Audio The " Set Audio " option on the IP P hone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. Y ou can set Audio on your IP phone using the IP Phone UI only .
Model 6757i IP Phone User Guide 35 Customizing Your Phone Headset Mic V olume The " Headset Mic V olume " option allows you to set the volume level for the headset microphone. Setting Audio Mode and He adset Mic V olume 1. Press on the phone to enter the Options List.
36 Model 6757i IP Phone User Guide Customizing Your Phone 7. Select Headset Mic V olume . 8. Select the Low , Medium , or High volume level. Default is Medium .
Model 6757i IP Phone User Guide 37 Customizing Your Phone T ime and Date On the IP phones, you can configure the following: • T ime and date • T ime and date format • T ime zone • Daylight savings time •T i m e S e r v e r s Configuring T ime and Date Use the following procedures to configure th e time and date settings on the IP phone .
38 Model 6757i IP Phone User Guide Customizing Your Phone 5. Using the keys on the keypad, enter a time to set on the IP phone. Use the " Backspace " key to move back a space a nd delete a character . Use the " AM/PM " softkey to specify either AM or PM for the time setting.
Model 6757i IP Phone User Guide 39 Customizing Your Phone 4. Using the keys on the keypad, enter a da te to set on the IP phone. Use the " Backspace " key to move back a space and delete a character . 5. Press Done to save the setting. 6. Select Date Format .
40 Model 6757i IP Phone User Guide Customizing Your Phone Set Time Zo ne 1. Select Prefer ences . 2. Select Time and Date . 3. Select Tim e Zo n e . A list of T ime Zones display for different areas of the world. 4. Select a T ime Zone that applies to your area.
Model 6757i IP Phone User Guide 41 Customizing Your Phone 3. Select a Daylight Savings ti me from the list of options. Default is Automatic . V alid values are: •O F F • 30 min summertime • 1h summertime • Automatic (Default) 4. Press Done to save the Daylight Savings value you selected.
42 Model 6757i IP Phone User Guide Customizing Your Phone 5. Enable the time server if required using the " Enable " key . 6. Using the keys on the keypad, enter an IP address or domain name for the time server . Use the " Backspace " key to move back a space and delete a characte r .
Model 6757i IP Phone User Guide 43 Customizing Your Phone 3. In the “Date Format” field, select the date format you want to use on your phon e. Default is WWW MMM DD .
44 Model 6757i IP Phone User Guide Customizing Your Phone Language The IP phones support several dif ferent languages. Y o u can have the IP Ph one UI and the Aastra W eb UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, conf iguration parameters, etc.
Model 6757i IP Phone User Guide 45 Customizing Your Phone 5. T o change the langua ge setting, use the 5 and 2 keys to scr oll through the langugses. V alid values are: • English (default) • Fran.
46 Model 6757i IP Phone User Guide Customizing Your Phone 3. Click Save Settings .. The change is dynamic. The Aastra W eb UI displays all screens in the language you selected. Language Input The 6757i supp orts text and character input s in various languages (En g lish, German, French , Spanish, Italian, Portuguese, an d Russian).
Model 6757i IP Phone User Guide 47 Customizing Your Phone French Spanish Key Uppercase Characte rs Lowercas e Characters 0 0 0 1 1.:;=_,-'&() 1.
48 Model 6757i IP Phone User Guide Customizing Your Phone German Italian Key Uppercase Characte rs Lowercas e Characters 0 0 0 1 1.:;=_,-'&() 1.
Model 6757i IP Phone User Guide 49 Customizing Your Phone Portguese Russian Key Uppercase Characte rs Lowercas e Characters 0 0 0 1 1.:;=_,-'&() 1.
50 Model 6757i IP Phone User Guide Customizing Your Phone Configuring Language Input Us ing the IP Phone UI Y ou can configure the language you use for inputting on the phone by setting the Inp ut Language option. The default input lang uage setting is English.
Model 6757i IP Phone User Guide 51 Customizing Your Phone Use the following procedure to set the in put language usi ng the Aastra W eb UI. 1. Click on Basic Settings-> Prefer ences->Language Settings . 2. Select a language from the " Input Language" field .
52 Model 6757i IP Phone User Guide Customizing Your Phone Latin 2 Character Set The 6757i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP Phone UI and the Aastra W eb UI. UTF-8 is also compatible with XML encoding on the IP Phones.
Model 6757i IP Phone User Guide 53 Customizing Your Phone User Password This category allows you to ch ange the user password for you r phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure.
54 Model 6757i IP Phone User Guide Customizing Your Phone 1. Click on Operation->User Password . 2. In the " Current Password " field, enter the current user password. 3. In the " New Password " field, enter the new user password.
Model 6757i IP Phone User Guide 55 Customizing Your Phone Resetting a User Password If you forget your password, you can reset it an d enter a new password. The reset user password feature resets the password to the fact ory default wh ich is blank (no password).
56 Model 6757i IP Phone User Guide Customizing Your Phone Rest arting your phone Y ou may want to restart your phone to check fo r updates on the server . Y ou may occasionally need to restart your phone to set changes or updates to your phone or network settings.
Model 6757i IP Phone User Guide 57 Customizing Your Phone Phone Lock Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g : • At the path Option s->Phone Lock on the IP Ph one UI.
58 Model 6757i IP Phone User Guide Customizing Your Phone 1. Click on Operation->Phone Lock . Lock the Phone 2. In the " Lock the Phone? " field, click Lock . The phone locks dynamically and displays the following message: " Phone is locked ".
Model 6757i IP Phone User Guide 59 Customizing Your Phone Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telep hone number (emergency services number), that allows a caller to contact local emergency services for assistance when required.
60 Model 6757i IP Phone User Guide Customizing Your Phone Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialin g emer gency services in your area.
Model 6757i IP Phone User Guide 61 Line Keys and Softkeys Line Keys and Sof tkeys This section describes the Multiple Line/Call Appe arance Keys (L1, L2, L3, and L4) located on the bottom-right of the phone, an d the customizable softkeys loca ted at the top and bottom of the phone screen.
62 Model 6757i IP Phone User Guide Line Keys and Softkeys Sof tkeys Y our 6757i has 12 multi-functiona l softkeys : • 6 T op Keys : static softkeys (up to 10 programmabl e functions) • 6 Bottom Keys : state-based softkeys (up to 20 programmabl e functions).
Model 6757i IP Phone User Guide 63 Line Keys and Softkeys The following table lists the func tio ns you can set on the softkeys and provides a description for each function,. Key Functio n Description None Indicates no setting for the key . Line Indicates the key is configured for l ine use.
64 Model 6757i IP Phone User Guide Line Keys and Softkeys Keys can also be set up to quickly to access fe atures such as Call Return (*69) or V o icemail.
Model 6757i IP Phone User Guide 65 Line Keys and Softkeys S t ate-B ased Sof tkeys (Bottom Keys only) On the 6757i bottom softkeys, you can configure a sp ecific state to display when a softkey is being used. The following table describes the states av ailable to configure for the softkeys.
66 Model 6757i IP Phone User Guide Line Keys and Softkeys In the Aastra W eb UI, the operational states for ea ch softkey display enabled. T o disable a state, you uncheck the box for that state. Key Display Behavior On the 6757i IP Phone, you can config ure up to 20 functions on the bottom softk eys.
Model 6757i IP Phone User Guide 67 Line Keys and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone.
68 Model 6757i IP Phone User Guide Line Keys and Softkeys Line Key Y ou can set a softkey to act as a line/call appearan ce key on the 6757i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances” on page 61 .
Model 6757i IP Phone User Guide 69 Line Keys and Softkeys This means that when all line/call appearances are in use, 1 call is connecte d while the rest are on hold. No further outgoing or incoming calls can be made until one of the line/call appearances becomes available.
70 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a Line Key Y ou can set a key as an additional line on the 6757 i. The key acts as a line t hat behaves the same as a hard line key . For more informatio n about the behavior of line keys, see “Multiple Line and Call Appearances” on page 61.
Model 6757i IP Phone User Guide 71 Line Keys and Softkeys 6. (Bottom Softkeys) In the state fi elds, check (enable) or uncheck (disable) the states you want to apply to this softkey . Expansion Module Keys 7. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 8.
72 Model 6757i IP Phone User Guide Line Keys and Softkeys S peed Dial Key The normal function of the speed dial option allo ws you to dial a number quickly by pressing a key configured for spee d dialing.
Model 6757i IP Phone User Guide 73 Line Keys and Softkeys Press-and-Hold to Create a S peed Dial (applicable to sof tkeys, keyp ad keys, expans ion module keys) Pressing and holding down a softke y , keypad key , or expansion module key on th e phone initiates a speed dial feature.
74 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. In the " Enter Number: " field, enter a number . for the speed dial key using the keypad keys. Y ou can enter up to 16 numbers in the "Enter Number:" field Press the 2 key to move to the next field.
Model 6757i IP Phone User Guide 75 Line Keys and Softkeys Creating a S peed Dial Using the S peed Dial Edit Option Y ou can use the IP Phone UI at the path, Options->Preferences- >Speed Dial Edit , to create a speed dial key . 1. Press on the phone to enter the Options List.
76 Model 6757i IP Phone User Guide Line Keys and Softkeys Y ou can enter up to 16 lett ers in the "Enter Name:" field. 6. Press the 2 key to move to the next field. 7. In the " Enter Number: " field, enter a number . for the speed dial key using the keypad keys.
Model 6757i IP Phone User Guide 77 Line Keys and Softkeys Creating a S peed Dial Key Using the Sofkeys or Exp ansion Module Keys Use the following procedure to set a key to fu nction as a speed dial. The procedure shows the softkey screens as an example.
78 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speed Dial to apply to the key .
Model 6757i IP Phone User Guide 79 Line Keys and Softkeys Editing Speed Dial Keys On the 6757i, you can ed it a spe ed dial key using any of the following methods: • Using the Aastra W eb UI at the .
80 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. Press a speed dial key you want to edit. The speed dial edit screen displays. 5. Edit the speed dial informatio n as applicable and press SA VE .
Model 6757i IP Phone User Guide 81 Line Keys and Softkeys Editing a S peed Dial on a So f tkey or Expansion Module Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . 2. Select the key configured for spee d dial.
82 Model 6757i IP Phone User Guide Line Keys and Softkeys Editing a S peed Dial Key Using “Keyp ad Speed Dial” in the Aastra W eb UI 1. Click on Operation->Keypad Speed Dial. . 2. Select from "Digit 1" through " Digit 9 ". 3.
Model 6757i IP Phone User Guide 83 Line Keys and Softkeys "Do not Disturb" (DND) Key The IP phones have a feature you can enable called "Do not Disturb (DND).
84 Model 6757i IP Phone User Guide Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Do Not Disturb to apply to the key .
Model 6757i IP Phone User Guide 85 Line Keys and Softkeys Busy Lamp Field (BLF) Key The BLF feature on the IP phon es allows a specif ic extension to be mon itore d for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone.
86 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a BLF Key Use the following procedure to se t a key to function as "BLF". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML .
Model 6757i IP Phone User Guide 87 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Va l u e " field, enter the phone number or extension you want to monitor .
88 Model 6757i IP Phone User Guide Line Keys and Softkeys BLF List Key (For use with the BroadSoft Broadworks Rel 13 or higher platform only). The BLFList feature on the IP phones is sp ecifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field fea t ure .
Model 6757i IP Phone User Guide 89 Line Keys and Softkeys Use the following procedure to set a key to function as "BLF List". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> .
90 Model 6757i IP Phone User Guide Line Keys and Softkeys 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . 6. In the " BLF List URI " field, enter the name of th e BLF list defined on the BroadSoft BroadW orks Busy Lamp field page for your particular user .
Model 6757i IP Phone User Guide 91 Line Keys and Softkeys Automatic Call Distri bution (ACD) Key (for Sylantro Servers) The 6757i an d any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Syla ntro server to distribute calls from a queue to registered IP phone users (agents).
92 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring an Automatic Call Distribution (ACD) Key Use the following procedure to config ure ACD on the 6757i IP Phone. The pr ocedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML .
Model 6757i IP Phone User Guide 93 Line Keys and Softkeys Expansion Module Keys 7. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 8. (M675i) In the " Label " field, enter a label to apply to this ACD key .
94 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Check with your Administrator to veri fy the queue linked to your ACD Key . 2. Press the ACD Key on your IP phone. Th e LCD displays the label of the ACD queue you are accessing. The " User ID " and " Passwor d " prompts displays.
Model 6757i IP Phone User Guide 95 Line Keys and Softkeys 6. T o allow your ph one to be available in t he queue, p ress the A vailable softkey . The following screen displays. If your IP phone status is set to “ A vailable ” then the server begins to distribute phone calls from this queue to your IP ph one.
96 Model 6757i IP Phone User Guide Line Keys and Softkeys Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) Aastra IP phones su pport th e Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The DCP/GCP feature allows you to intercep t - or pickup - a call on a monitored extension.
Model 6757i IP Phone User Guide 97 Line Keys and Softkeys Configuring Directed Call Pickup (DCP) Key (for Sylantro Serve r s) Use the following procedure to configure Direct ed Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example.
98 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the “ Va l u e ” field, specify the extension you want to intercept when you press this softkey .
Model 6757i IP Phone User Guide 99 Line Keys and Softkeys Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Use the following procedure to co nfigure Group Call Pickup on the 675 7i IP Phone. The procedure shows the softkey screens as an example.
100 Model 6757i IP Phone User Guide Line Keys and Softkeys 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9.
Model 6757i IP Phone User Guide 101 Line Keys and Softkeys 3. Press the Pickup Key for the extension you select. The call is answe r e d. Press the Pickup Key to an swer the call Select an extension DCP on line: Services Dir Callers Icom - Pickup 1. 2201 2.
102 Model 6757i IP Phone User Guide Line Keys and Softkeys XML Key The 6757i IP phone has a feature you can enable called " XML " (Extensible Markup Lang uage). XML is a markup language much like HTML . Y our System Administrator can create customized XML menu services and load them to your IP phone.
Model 6757i IP Phone User Guide 103 Line Keys and Softkeys The XML Application T itle is the label that displays beside the XML softkey on your phone. If you use the Services key to access the XML features, the " XML Application Title " is the label that displays on the Services Menu in the IP Phone UI.
104 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. In the “ Label ” field, enter a label for the Services key . 5. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey .
Model 6757i IP Phone User Guide 105 Line Keys and Softkeys Configuring an XML Key Use the following procedure to config ure an XML key on the 6757i IP Phone. The proced ure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML .
106 Model 6757i IP Phone User Guide Line Keys and Softkeys 7. In the " XML Application URI " field, enter the applicable URI(s). 8. In the " XML Application T itle " field, enter the title of the serv ice. This tit le appear s on t he phone’ s LCD after pressing the XML key .
Model 6757i IP Phone User Guide 107 Line Keys and Softkeys Accessing the XML Service After an XML application(s) has been saved to yo ur IP phone, and either the Services Menu or a key have been configured to access the XML applic ations, the customized service is ready for you to use.
108 Model 6757i IP Phone User Guide Line Keys and Softkeys Flash Key Y ou can set a key to generate a fl ash event when it is pressed on th e 6757i. Y ou do this by setting the key to " flash ".
Model 6757i IP Phone User Guide 109 Line Keys and Softkeys Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select " Flash ".
110 Model 6757i IP Phone User Guide Line Keys and Softkeys S precode Key Y ou can set a key to automatically activate specific services of fered by the server by setting a key to " sprecode ". For example, if the sprecode value of *82 is configured, then by pressing the key , *82 automatically activate s a service provided by the server .
Model 6757i IP Phone User Guide 111 Line Keys and Softkeys 4. In the " Label " field, enter a label to display on the IP phone for this key . 5. In the " Va l u e " field, enter the appropriate value for ac cessing specific services from the se rver .
112 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring Park/Pickup Keys Use the following procedure to con figure park/pickup on the 6757i ph one: 1. Click on Operation->Softkeys and XML . 2. Select from "Key 1" through " Ke y 8 ".
Model 6757i IP Phone User Guide 113 Line Keys and Softkeys 8. Click Save Settings . 9. Click on Reset , then click Restart to restart the IP phone and apply the changes. Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pic k up a parked call.
114 Model 6757i IP Phone User Guide Line Keys and Softkeys Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra W eb UI, you can configure the "L ast call return" (lcr) fu nction on a key . This feature is for Sylantro servers only .
Model 6757i IP Phone User Guide 115 Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Last Call Retur n .
116 Model 6757i IP Phone User Guide Line Keys and Softkeys Call Forward Key Using the Aastra W eb UI, you can configure the Call Forward (CFWD) function on a softkey or expansion modu le key .
Model 6757i IP Phone User Guide 117 Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Call Forward .
118 Model 6757i IP Phone User Guide Line Keys and Softkeys BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or consultatively .
Model 6757i IP Phone User Guide 119 Line Keys and Softkeys Configuring a BLF/Xfer Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys.
120 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select BLF/Xfer .
Model 6757i IP Phone User Guide 121 Line Keys and Softkeys S peed Dial/Xfer The speed dial key allows a number to be dialed quickly by pressing one key configu red for speed dialing. The Xfer key allows a call to be transfe rred to other recipien ts blindly or consultatively .
122 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a S peed Dial/Xfer Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys.
Model 6757i IP Phone User Guide 123 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speed Dial/Xfer .
124 Model 6757i IP Phone User Guide Line Keys and Softkeys S peed Dial/Conf The 6757i allows you to configure a softkey or ex pansion mo dule key to be used as a speed dial conference ke y ( Speed Dial/Conf key) while remaining in the cu rrent call.
Model 6757i IP Phone User Guide 125 Line Keys and Softkeys Configuring a S peed Dial/Conf Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys.
126 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speed Dial/Conf .
Model 6757i IP Phone User Guide 127 Line Keys and Softkeys Services Key By default, the 6757i has a Services k ey configur ed on key 1 o f the T op keys. However , you can use any key to con figure a " Servic es " key . The Services key accesses enhanced features and se rvices provided by third parties.
128 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a Services Key Use the following procedure to config ure a Services key on the 6757i IP Phone. The pro cedure shows the top softkeys screen as an example. 1. Click on Operation->Softkeys and XML .
Model 6757i IP Phone User Guide 129 Line Keys and Softkeys Expansion Module Keys 6. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 7. In the " Ty p e " field, select Services .
130 Model 6757i IP Phone User Guide Line Keys and Softkeys Directory Key By default, the 6757i has a Directory key configured on key 2 of the top set of keys. Howev er , using the Aastra W eb UI, you can assign the Directory key to any key on the top or bottom keys on the phone.
Model 6757i IP Phone User Guide 131 Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys.
132 Model 6757i IP Phone User Guide Line Keys and Softkeys Callers List Key By default, the 6757i has a Callers List key config ured on k ey 3 of the t op set of keys. However , using the Aastra W eb UI, you can assign the Calle rs List key to any key on the top or bottom keys on the phone.
Model 6757i IP Phone User Guide 133 Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys.
134 Model 6757i IP Phone User Guide Line Keys and Softkeys Intercom Key By default, the 6757i has an Intercom key config ured on key 4 of the top set of keys. However , using the Aastra W eb UI, you can assign the Interc om key to any key on the top or bottom keys on the phone.
Model 6757i IP Phone User Guide 135 Line Keys and Softkeys Configuring an Intercom Key Use the following procedure to configu re a Callers List key on the 6757 i IP Phone. The proc edure shows the top softkeys screen as an example. 1. Click on Operation->Softkeys and XML .
136 Model 6757i IP Phone User Guide Line Keys and Softkeys 8. (M675i) In the " Label " field, enter a label to apply to this key . 9. Click Save Settings .
Model 6757i IP Phone User Guide 137 Line Keys and Softkeys Phone Lock Key Y ou can configure a key on the IP Phone to use as a lock/unlock key . Y ou assign the function of the key as “ Phone Lock ”. Configuring a Phone Lock Key Use the following procedure to configu re a Phone Lock key on the 6757 i IP Phone.
138 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 4. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 5. In the " Ty p e " field, select Phone Lock from the list of options.
Model 6757i IP Phone User Guide 139 Line Keys and Softkeys Paging Key (Sends the RTP Stream) Y ou can configure a Paging key o n the phone th at allows you to send a Real T ime Transport Protocol (R TP) stream to pre-configured multicast address(es) without in volving SIP signaling.
140 Model 6757i IP Phone User Guide Line Keys and Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Paging .
Model 6757i IP Phone User Guide 141 Line Keys and Softkeys Using the Paging Key The following procedure describes the use of th e Paging key on the IP Phone. The pro cedure assumes you have already configured t h e Paging key using the Aastra W eb UI.
142 Model 6757i IP Phone User Guide Line Keys and Softkeys None Key Y ou can set a softkey , or expansion module key to force a blank entry on the IP phone display for a specific key . Y ou do th is by setting the key to " none ". The keys are added in order (from key1 to key20) after any hard-coded keys have been ad ded.
Model 6757i IP Phone User Guide 143 Line Keys and Softkeys Expansion Module Keys 4. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 5. In the " Ty p e " field, select None .
144 Model 6757i IP Phone User Guide Line Keys and Softkeys Empty Key Y ou can set a softkey to force a blank entry on th e IP phone display for a specific key . Y ou do this by setting the softkey to " empty ". The keys are added in orde r (from key 1 to key 20) after any hard-coded keys ha ve been added.
Model 6757i IP Phone User Guide 145 Line Keys and Softkeys Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select Empty .
146 Model 6757i IP Phone User Guide Line Keys and Softkeys Deleting a Key Use the following procedure to delete a key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> .
Model 6757i IP Phone User Guide 147 Making Calls Making Calls This section describes ways to make calls on your 6757i phone, using your handset, speakerph one or headset.
148 Model 6757i IP Phone User Guide Making Calls Pre-dialing a Number Y ou can also make a call by pre-dialling a number . Pre-dialling lets you view a number before you dial. Use the Backspace softkey to correct any errors. Using Handsfree S peakerphone The handsfree feature allows you to speak to someone without using th e handset or headset.
Model 6757i IP Phone User Guide 149 Making Calls Using a Headset The 6757i accepts headsets through the modular RJ22 jack on the back of the phone. Contact y our telephone equipment retailer or distributo r to purchase a compatible headset.
150 Model 6757i IP Phone User Guide Making Calls Using Intercom On the 6757i, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 o n the top set of softkeys. Using the Icom Key 1.
Model 6757i IP Phone User Guide 151 Making Calls For more information about the incoming Intercom features an d for procedures on setting these features, see “Incoming Intercom Call Fea tures” on page 2 28 .
152 Model 6757i IP Phone User Guide Making Calls Redial • Press to dial the most recent number you dialed from the phone. • If you are off-hook and press the last number you called is called back. • If you are on-hoo k and press , a Redial List displays.
Model 6757i IP Phone User Guide 153 Making Calls Mute Y ou can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, yo u cannot be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute key LED is ON.
154 Model 6757i IP Phone User Guide Receiving Calls Receiving Calls When a call is ringing at y ou r ex te n si o n, t h e i n bound callers extension and name display to the s cr e e n. Th e l in e /c al l appearance light flashes quickly for the incoming call.
Model 6757i IP Phone User Guide 155 Receiving Calls Sending an Incoming Call to V oicemail Y ou can send an incoming call directly to voicem ail without answering the call. T o do this, press without picking up the handset. If you're alread y on the phone your incoming call should go directly to voicemail.
156 Model 6757i IP Phone User Guide Handling Calls Handling Calls When you are connected to a call, you can use the sof tkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold Y ou can place an active call on hold by pressing the Hold key .
Model 6757i IP Phone User Guide 157 Handling Calls When on Hold T o let your caller know that they are still on hold, music plays soft ly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected.
158 Model 6757i IP Phone User Guide Handling Calls T ransferring Calls Blind T ransfer A blind transfer is when you transfer a call dir ectly to another extensio n without consulting with the person receiving the call. T o do this, simply complete the transfer immediately after you have entered the numb er .
Model 6757i IP Phone User Guide 159 Handling Calls Use the following procedure to transfer a call to another extension. Use the following illustration as a reference. T o transfer a call to another extension 1. Connect to Party 1 (if not al ready connected).
160 Model 6757i IP Phone User Guide Handling Calls Indication of T ransferred Calls When you tran sfer an active call, the n ear -end phone displays a “Call T ransfe rred” screen when a call is transferred and the far-end call is droppe d. An audibl e busy signal is also heard on the phone.
Model 6757i IP Phone User Guide 161 Handling Calls Conferencing Cal ls The 6757i IP p hone of fers two methods of conferencing: • Local conferencing (default method). • Centralized conferencing (for Sylantro and Broads oft Servers) (Administrator must enable this method).
162 Model 6757i IP Phone User Guide Handling Calls Using Local Conferencing Use the following procedure to create a conf erence call using local conferencing. Use the following illustration as a reference. 1. When you begin a conference, you are the first party in the conference (Party 1).
Model 6757i IP Phone User Guide 163 Handling Calls Joining T wo Active Calls in a Single Conference 1. Begin with active calls on two di fferent lines (for exam ple, Line 1 and Line 2 have active calls). 2. Press the Line key for which you want to conferen ce th e two calls together (for example, Line 1).
164 Model 6757i IP Phone User Guide Handling Calls Using Centralized Conferencing Use the following procedure to create a conferen ce call using centralized conferencing. Use the following illustration as a reference. Setting Up a Conference and Adding Multi ple Parties (for Sylantro and Broadsoft Se rvers) 1.
Model 6757i IP Phone User Guide 165 Handling Calls 4. Press the Conf Key . A new line opens. 5. Enter the phone numbe r of Party 3. 6. W ait for Party 3 to answe r . When Party 3 answer s, you can consult with them b efore adding them to the Conference 1.
166 Model 6757i IP Phone User Guide Handling Calls 5. Call Party 3 for Conference 2. 6. When Party 3 answers, press the Conf Key to join Parties 1 (which is yourself), Party 2, and Party 3 on Conference 2. Y ou now have two active conferences on two different lines.
Model 6757i IP Phone User Guide 167 Handling Calls Ending Calls T o end a call, you first need to connect or reco nnect to the call if not already connected ( fo r ex a m p le , if your caller is on hold). Press or the line/call appearance button of the active call to end the call.
168 Model 6757i IP Phone User Guide Managing Calls Managing Calls The 6757i has several features that make it easier to manage calls, and to keep track of your caller history , as well as your business and personal contacts.
Model 6757i IP Phone User Guide 169 Managing Calls 1. Press the Directory Key . The directory displays the number of entries in your list. If the Directory list is empty , " Dir ectory Empty/Use Save to add " displays. The following is an example of the Directory List Header screen with 97 entries in the List.
170 Model 6757i IP Phone User Guide Managing Calls Adding New Entries to the Directory List Y ou can store a maximum of 7 numbers assoc iated with a unique n ame. Y ou can ap ply pre-defined labels to the entry wh ich include, Of fice, Home, Cell, and Pager , or create your own labels.
Model 6757i IP Phone User Guide 171 Managing Calls Adding Names, Numbers, Labels On Screen 1: • Y ou can add names using the abc softkey . • Y ou can add numbers (up to 7 n umbers per name) using the numbers on the ph one’ s keypad. • Use the Backspace softkey when required.
172 Model 6757i IP Phone User Guide Managing Calls • Y ou can use the Dial softkey to automatically dial t h e number in the Directory entry . • Y ou can use the Add Number softkey to add additional numbers to the current Directory entry (up to 7 numb ers per name).
Model 6757i IP Phone User Guide 173 Managing Calls Arranging Multiple Screens Y ou can use the Arrange softkey to move the number/labe l/line forward or backward between screens for the specified name. If there is a labe l assigned to the entry , the following screen displays after pressing the Arrange softkey.
174 Model 6757i IP Phone User Guide Managing Calls Deleting Entries from the Directory List Y ou can delete entries from the Dire ctory List in the following ways: • Delete a single name or number and all associated numbers and labels.
Model 6757i IP Phone User Guide 175 Managing Calls T o delete all entries from the Directory List: 1. Press the Directory key . 2. At the “Directory List” top screen, press DeleteList .
176 Model 6757i IP Phone User Guide Managing Calls Saving from the Callers List Y ou can save a name, number , and/or label from the Callers List to the Directory List using the following procedure. Use the fo llowing illustration as a reference. 1. Press the Callers List key .
Model 6757i IP Phone User Guide 177 Managing Calls Downloading the Directory List to Y our PC Y ou can download the Directory List to your PC via the Aastra W eb UI. The phone stores the dir ectorylist.csv file to your PC in comma- separated value (CSV) format.
178 Model 6757i IP Phone User Guide Managing Calls Download the Directory List Use the following procedure to do wnload the Directory List to your PC using the Aastra W eb UI . 1. Click on Operation->Directory . 2. In the Directory List field, click on Save As .
Model 6757i IP Phone User Guide 179 Managing Calls Callers List The Callers list is a stored log of your incoming calls. The 6757i telephone stores information on up to 200 incoming calls in the Callers list.
180 Model 6757i IP Phone User Guide Managing Calls Access the Callers List Use the following procedure to access the Callers List. Use th e following illustration as a reference. 1. Press the Callers List key . 2. Use the 2 and 5 keys to scroll through the lin e items in the Callers List.
Model 6757i IP Phone User Guide 181 Managing Calls Edit Entries in the Callers List Important: The Caller List does not save changes. Editin g in the Callers List is generally used if you plan to call the number and need to add a prefix.
182 Model 6757i IP Phone User Guide Managing Calls Delete Entries from the Callers List Y ou can delete individual items from the Callers L ist, or you can delete all items in the Callers List. Use the following procedure to de lete an individual item from the Callers List.
Model 6757i IP Phone User Guide 183 Managing Calls Download the Callers List to Y our PC Y ou can download the Callers L ist to your PC for viewing using the Aastra W eb UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
184 Model 6757i IP Phone User Guide Managing Calls Account Configuration (DND and Call Forwarding) The 6757i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multiple accounts on the phone. Y ou can set specific modes for the way you want the phone to handle DND and CFWD.
Model 6757i IP Phone User Guide 185 Managing Calls The following describes the key b ehavior for each DND mode. • Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account. • Phone - (default) DND key togg les all accounts on the ph one to ON or OFF .
186 Model 6757i IP Phone User Guide Managing Calls Configuring DND Using the Aastra W eb UI . Use the following procedure to conf igure DND using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences->General . 2. In the “ DND Key Mode ” field, select a “do not disturb” (DND) mode to use on the phone.
Model 6757i IP Phone User Guide 187 Managing Calls 4. Click on Basic Settings->Account Configuration . 5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. 6. Click Save Settings . The changes takes affect immediately w ithout a reboot.
188 Model 6757i IP Phone User Guide Managing Calls DND in Account Mode 1. W ith the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow ke ys to scroll through each account. 2. Use the RIGHT and LEFT arrow keys to scroll throug h each account.
Model 6757i IP Phone User Guide 189 Managing Calls DND in Custom Mode 1. Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific acco unt or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts.
190 Model 6757i IP Phone User Guide Managing Calls Call Forward Account-Based Configuration Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to a nother destination. On the 6757i, you can set Call Forward (CFWD) on the phone-side for a specific acc ount or for all accounts on the phone.
Model 6757i IP Phone User Guide 191 Managing Calls The following table describes the key and M essage W aiting Indicator (MWI) LEDs when you enable CFWD on the IP Phone. Key LED Behavior for All Modes MWI LED Behavior for All Modes CFWD key LED RED if CFWD All, CFWD Busy , or CFWD No Answer is enabled fo r the account in focus.
192 Model 6757i IP Phone User Guide Managing Calls Configuring CFWD Using the Aas tra Web UI Use the following procedure to config ure CF WD using the Aastra W eb UI. 1. (optional) Click on Operation->Softkeys and XML ; or Click on Operation->Expansion Module .
Model 6757i IP Phone User Guide 193 Managing Calls 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select Call Forward from the list of options.
11 . Click on Basic Settings->Account Configuration . The illustration above shows 3 accounts configured on the phone. Accounts must be set up by your System Administrator .
Model 6757i IP Phone User Guide 195 Managing Calls If using the “ Account ” mode or “ Custom ” mode, you can enter dif ferent phone numbers for each account. 14. For the " No Answer " state, i n the “ No. Rings ” field, enter the number of times that the account rings before forwarding the call to the spec ified number .
196 Model 6757i IP Phone User Guide Managing Calls Using CFWD via the IP Phone UI Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra W eb UI.
Model 6757i IP Phone User Guide 197 Managing Calls . In the above example, CFWD All is enabled as indicated by a check mark ( ), CFWD Busy is enabled bu t no call forward ph one numb er is configured as indicated by a ! , and CFWD NoAns is disabled as indicated by an X .
198 Model 6757i IP Phone User Guide Managing Calls 4. For the CFWD No Answer state, press the CHANGE key for the mode you select ed in step 2. This displays the Call Forward S tate screen. In the following example, the CFWD All state is ON. 5. Press the CHANGE key in the CFWD State screen.
Model 6757i IP Phone User Guide 199 Managing Calls 7. Use the DOWN arrow key to scroll to the “ No. Rings ” field. Press the CHANGE key to select the number of ri ngs to apply to the phone for call forwarding incoming call s. V alid values are 1 to 20.
200 Model 6757i IP Phone User Guide Managing Calls 11 . Select a state using the UP and DOWN arrow keys. Y ou can enable/disable a specifi c account on the phone with any or all of the following states. However , the configuration you set will apply to all accounts on the phone.
Model 6757i IP Phone User Guide 201 Managing Calls 12. In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. 13. Press the CHANGE key in the CFWD State screen.
202 Model 6757i IP Phone User Guide Managing Calls 17. Press DONE in the CFWD Mode Scr een to save all changes. CFWD in Custom Mode 1. Use the RIGHT and LEFT arrow keys to scroll through each account. In the above example, Screen name1, Sc reenname2, and Scre e nname 3, are three ac counts configured on the phone.
Model 6757i IP Phone User Guide 203 Managing Calls 3. Select an account using the UP and DOWN arrow keys. Y ou can also use the follo wing keys if required: • All Off Key - Disables CFWD for all accounts on the phone. • All On Key - Enables CFWD for all accounts on the phone.
204 Model 6757i IP Phone User Guide Managing Calls Y ou can also use the follo wing keys if required: • All Off Key - Disables all CFWD states for the selecte d account.
Model 6757i IP Phone User Guide 205 Managing Calls 9. Use the DOWN arrow key to scroll to the “ Number ” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify .
206 Model 6757i IP Phone User Guide Managing Calls Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone.
Model 6757i IP Phone User Guide 207 Managing Calls V oicemail The V oicemail feature on the 6757i IP phone allows you to use a line, configured with a phone number for dialing out, to co nnect to a voicemail server . For each assigned V oicemail number , there ca n be a minimum of 0 or a maximum of 1 V oicemail access phone number .
208 Model 6757i IP Phone User Guide Additional Features Additional Features This section describes additional featur es you can use on the 6757i phone. Star C o d e s All of the main call handling and extension manage ment features using star codes can be set on your phone b y your Administrator .
Model 6757i IP Phone User Guide 209 Additional Features 1. Click on Basic Settings->Prefer ences . 2. Go to the " General " section . 3. The “ Suppr ess DTMF Playback ” field is enabled by default. T o disable this field, uncheck the box.
210 Model 6757i IP Phone User Guide Additional Features Display DTMF Digit s A feature on the 6757i ph one allows users to enable or disable DT MF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to di al, or when dialing from a softkey or expansio n m odule key .
Model 6757i IP Phone User Guide 211 Additional Features 2. Enable the " Display DTMF Digits " field by checking the check box. Disable this field by uncheckin g the box).
212 Model 6757i IP Phone User Guide Additional Features Play Call W aiting T one Y ou can enable or disable the playing of a call wai ting tone when a caller is on an active call and a new call comes into the phone. Y ou can configure this feature using the Aastra W eb UI.
Model 6757i IP Phone User Guide 213 Additional Features Call W aiting T one Period Y ou can specify a specific time period (in seconds ) for the call waiting tone to play at regular intervals on an active ca ll using the parameter “ Call W aiting T one Period ”.
214 Model 6757i IP Phone User Guide Additional Features S tuttered Dial T one Y ou can enable or disable the playing of a stuttere d dial tone when there is a message waiting on the IP phone.
Model 6757i IP Phone User Guide 215 Additional Features XML Beep Support Using the Aastra W eb UI, you can enable or disable a beep to be audible when the phone receives an XML application using the " XML Beep Support " field a t the path Basic Settings->Pr eferences->General .
216 Model 6757i IP Phone User Guide Additional Features Call Hold Reminder During Active Calls The IP phones allow you to enable o r disable th e abili ty for the phone to initiate a continuous reminder tone on the active call wh en another call is on hold.
Model 6757i IP Phone User Guide 217 Additional Features 2. The “ Call Hold Reminder During Active Calls” field is disabled by default. T o enabled this field, check the box. When this feature is enabled, a reminder tone is heard on the active call when another call is on hold.
218 Model 6757i IP Phone User Guide Additional Features 1. Click on Basic Settings->Prefer ences->General. 2. The “ Call Hold Reminder” field is disabled by default.
Model 6757i IP Phone User Guide 219 Additional Features S t atus Scroll Delay Using the Aastra W eb UI, you can specify a scroll delay option that allows you to set the time delay , in seconds, be tween the scrolling of each status messag e on the phone.
220 Model 6757i IP Phone User Guide Additional Features Incoming Call Interrupt s Dialing The 6757i has a feature you can enable or disable called " Incoming Call Interrupts Dialing ".
Model 6757i IP Phone User Guide 221 Additional Features Configuring "Incoming Call Interrupt s Dialing" Use the following procedures to confi gure " Incoming Cal l Interrupts Dialing " on th e IP Phone. 1. Click on Basic Settings->Prefer ences->General .
222 Model 6757i IP Phone User Guide Additional Features Switch UI Focu s to Ringing Line Y ou can configure a feature on the 6757i that cont rols the behavior of the phone when it receives an incoming call when it is already in a connected call.
Model 6757i IP Phone User Guide 223 Additional Features Preferred Line and Pref erred Line Timeout The 6757i has a feature ca lle d “p ref erred line” a nd “preferred line timeout ”. If you enable the preferred line parameter on your ph one, after a call ends (incoming or outgoing), the display switches back to the preferred line.
224 Model 6757i IP Phone User Guide Additional Features Configuring “Preferred Line” and “Preferred Line T imeout” Using the Aastra W eb UI Use the following proc edure t o configure th e Pref erred Line and Preferred Line T imeout feature using the Aastra W eb UI.
Model 6757i IP Phone User Guide 225 Additional Features If you enable this parameter , wh ich is the default, pressing the Goodbye key rejects calls coming into the phone while you are on an active call. When you disable this parameter , pressing the Goodbye key han gs up the active call.
226 Model 6757i IP Phone User Guide Additional Features IF THEN " Goodbye Key Cancels Incomi ng Call " is enabled AND a second call comes in while you are on an a ctive ca ll, press the Good bye key to reject the second incoming call.
Model 6757i IP Phone User Guide 227 Additional Features Message W aiting Indi cator Y ou can configure the Message W aiting Indicator (M WI) to illuminate for a specific line or for all lines. For example, if yo u configure the MWI LED on line 3 only , the LED illuminates if a voice mail is pending on line 3.
228 Model 6757i IP Phone User Guide Additional Features Incoming Intercom Call Features Incoming Intercom By default, the IP phone allows incoming interc om calls to be automatic ally answered without having to set up an Icom key on your p hone. The phone automati cally plays a warning tone when it receives an incoming in tercom call.
Model 6757i IP Phone User Guide 229 Additional Features Auto-Answer/Play W arning T one The auto-answer feature on the IP phone allows you to enable or disabl e automatic answering for an Intercom call. If “Auto-Answer” is enabled, the phone automatically answers an incoming intercom call.
230 Model 6757i IP Phone User Guide Additional Features Configuring Incoming Intercom Settings Use the following procedure to configure inco ming intercom call settin gs on the IP phone. 1. Click on Basic Settings->Prefer ences->Incoming Intercom Settings .
Model 6757i IP Phone User Guide 231 Additional Features Using Redial Key for “Last Number Redial” The IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. Y ou can: • Press the REDIAL button twice to redial the last number dialed.
232 Model 6757i IP Phone User Guide Additional Features Group RTP Paging (receives RTP stream s) Y ou can configure the phone to allow it to receive a Real T ime T ransport Protocol (R TP) stream from pre-configured multicast address(es) without involving SIP signaling.
Model 6757i IP Phone User Guide 233 Additional Features Configuring Group RTP Paging Use the following procedure to configure R TP streaming on the receiving end for Paging applications using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences-> Group Paging R TP Settings .
234 Model 6757i IP Phone User Guide Additional Features Refer to the following example. Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pickup the same call by pressing the SCA line key . Phone 2 an d 3 display the call they are bridging into on the LCD of the phones.
Model 6757i IP Phone User Guide 235 Additional Features Keys S tates and LED Behavior There are two call states on the phones that support SCA bridging: • Bridge-active - A bridged call is in progress • Bridge-held - The 3rd-party (i.e., non-SCA party) in the bridge is on hold.
236 Model 6757i IP Phone User Guide Additional Features Line key Phone Behavior Stat e Call Line Key Pressed Non-Call Line Key Press ed Idle N/A Attempt to seize the line Seized Hang up Ignore Progres.
Model 6757i IP Phone User Guide 237 Available Features Enabled by Administrators A vailable Features Enabled by Administrators There are features on your IP Phone that you can use ONL Y if an Administrator has enabled them on your phone. Those f eatures are described in this section.
238 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Customizable Callers Li st Key and Services Key The 6757i IP Ph one currently has a Cal lers List key and a Services key . Y our System Administrator can specify an XML URI that creates a cust om Callers List and Servic es application for you r phone.
Model 6757i IP Phone User Guide 239 Available Features Enabled by Administrators — Line 1: conference tog e ther extensions 2005, 2010, and 2 020. — Line 2: conference tog e ther extensions 2005, 201 1 and 2021. • Disconnect from an active conference call wh ile allowing the other callers to remain connected.
240 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Playing a W A V File On Y our Phone If enabled by your Administrator , the 6757i IP Phone can play a W A V file.
Model 6757i IP Phone User Guide 241 Available Features Enabled by Administrators Key Redirection Conference, T ransfer , Redial, Intercom Keys and V oicemail Option If enabled by your Administrator , the Conference, T ransfer , Redial, and Inte rcom keys, as well as the V oicemail option, can be redirected to XML scr ipts.
242 Model 6757i IP Phone User Guide Available Features Enabled by Administrators XML Applications and Off-Hook Interaction If enabled by your Administrator , the 6757i can be prev ented from going into the off-hook/ dialing state whe n the handset is off-hook and the call ends .
Model 6757i IP Phone User Guide 243 Available Features Enabled by Administrators “Hold” Feature Enhanceme nt (for Broadsoft Servers) The Hold feature allows you to pu t an active call on “hold,” then retrieve the cal l later . This enhancement is intended for IP phones operating with servers that support RFC3264 (for example, Broadsoft).
244 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Diverting Calls from Y our Phone Y our Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another phone if required. When an outgoing call from your phone is being di verted to another destination (i.
Model 6757i IP Phone User Guide 245 Available Features Enabled by Administrators Display of Call Destination Information By default, your ph one displays call destination information if your phone is configured to forward calls to other destinations. The ca ll destination information displays on multiple screens that scroll every 3 seconds.
246 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Indication of T erminated Calls An Administrator can configure yo ur phone to display a disconnected screen (“Call T erminated”) when the far-end hangs up. An audibl e busy signal is also heard on the phone.
Model 6757i IP Phone User Guide 247 Available Features Enabled by Administrators The following procedure describes how to ha ndle the disconnected screens on your phon e. For all phones: • Press the Goodbye key . The busy tone stops and the disconnected screen no longer displays.
248 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules Model M670i and M675i Exp ansion Modules The 6757i IP Phone offers optional M6 70i and M675 i Expansion Modules that attach to the right side of the phone to provide additional so ftkeys.
Model 6757i IP Phone User Guide 249 Model M670i and M675i Expansion Modules The Expansion Module ke ys support the following fun ctions: Y ou can configure the keys using t he Aastra W eb UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i IP Phone.
250 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules Using the Exp a nsion Modules M670i Exp ansion Module After configuring the softkeys on the M670 i Expansion Modu le, you can record the name of the softkey on the paper labe ls provided with the Expansio n Mod ule.
Model 6757i IP Phone User Guide 251 Model M670i and M675i Expansion Modules Page 3" List 5 " and " List 6 ". T o use the M675i, press the function key for the page you want to display to the LCD (p age 1, page2, or page 3), and pre ss the applicable softkey .
252 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules Press-and-Hold to Create a S peed Dial Key Y ou can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the ph one.
Model 6757i IP Phone User Guide 253 Troubleshooting Solutions T roubleshooting Solutions Why is my display blank? Ensure that power is being pro vided to you r phone.
254 Model 6757i IP Phone User Guide Troubleshooting Solutions What are services, and how do I use them? Services on the IP phon e include: • XML Applications • Callers List • Directory List • V oicemail See the section, “Services Key” on page 127 more information about th e options available under "Services".
Model 6757i IP Phone User Guide 255 Troubleshooting Solutions 1. Click on Operation->User Password . 2. In the " Current Password " field, enter the current user password. 3. In the " New Password " field, enter the new user password.
256 Model 6757i IP Phone User Guide Troubleshooting Solutions How do I rest art the IP phone? 1. Press the button on the phone to enter the Option List. 2. Use the 2 key to scroll down the list of o ptions to Phone S tatus and press the 4 key to select.
Model 6757i IP Phone User Guide 257 Troubleshooting Solutions How do I lock my phone? Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g : • At the path Options->Phone L ock on the IP Phone UI.
258 Model 6757i IP Phone User Guide Troubleshooting Solutions Lock the Phone 2. In the " Lock the Phone? " field, click Lock . The phone locks dynamically and displays the following message: " Phone is locked ". Unlock the Phone 3.
Model 6757i IP Phone User Guide 259 Limited Warranty Limited W arranty Aastra T elecom warrants this product against de fects and malfunctions during a one (1) year period from the date of origina l purcha se.
260 Model 6757i IP Phone User Guide Limited Warranty Af ter Warranty Service Aastra T elecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra T elecom product, at Aastra T elecom's option, for a fixed char ge.
Model 6757i IP Phone User Guide A-1 Appendix A - Time Zone Codes Appendix A - T ime Zone Codes The following table iden tifies the time zone name and time zo ne code to us e on the IP phone.
A-2 Model 6757i IP Phone User Guide Appendix A - Time Zone Codes CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago C.
Model 6757i IP Phone User Guide A-3 Appendix A - Time Zone Codes KY -Cayman EST LC-S t Lucia LI-V aduz LT- V i l n i u s LU-Luxembourg L V -Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-.
A-4 Model 6757i IP Phone User Guide Appendix A - Time Zone Codes SE-S tockholm SG-Singapore SI-Ljubljana SK-Bratisla va SM-San Ma rino SR-Paramaribo SV -El Salvador CET SGT CET CET CET SRT CST TR-Ista.
Model 6757i IP Phone User Guide Index-1 Index Numerics 6731i keys and key descriptio ns 11 6757i additional features of 208 features of 1 line settings 61 making calls 147 requirements of 2 A Aastra W.
Index-2 Model 6757i IP Phone User Guide Index Index DND key 83 DND, enabling/disabling 184 , 190 do not disturb, setting softkey for 83 documentation 1 DTMF digits, displaying 210 DTMF , s uppressing .
Model 6757i IP Phone User Guide Index-3 Index Index LCR key 114 line, setting a softkey for 70 lock/unlock the phon e 57 , 257 M M670i 248 M675i 248 making calls 147 managing calls 168 message waiting.
Index-4 Model 6757i IP Phone User Guide Index Index T terminated calls indication 246 time and date 37 time and date format 37 transfering calls, blind 158 transfering calls, consultative 158 transfer.
Disclaimer Aastra T elecom will not accept liabilit y for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. Whil e ever y effort has been made to ensur e accuracy , Aastra T elecom will no t be liable for technical or editorial errors or omissions contained w ithin this documentation.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Aastra Telecom 6757I è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Aastra Telecom 6757I - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Aastra Telecom 6757I imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Aastra Telecom 6757I ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Aastra Telecom 6757I, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Aastra Telecom 6757I.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Aastra Telecom 6757I. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Aastra Telecom 6757I insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
