Manuale d’uso / di manutenzione del prodotto DDX6027 del fabbricante Kenwood
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© B64-3119-00/00 (EV/E2V) MONIT OR WITH D VD RECEIVER DDX6027 INSTR UCTION MANU AL B64-3119-00_00.indd 1 B64-3119-00_00.indd 1 05.5.20 4:56:02 PM 05.5.
2 | English C ontents Before Use .................................................... 4 Notes on playing MP3/WMA/JPEG/MPEG .. 6 DD X6027 Basic operations ......................... 8 Basic Operations of Remote C ontroller ... 10 About discs ...........
English | 3 System Setup .........................................................56 Displaying the System Set Up 1 screen Displaying the System Set Up 2 screen A V Inter face .
4 | English Be fore Use 2 W ARNING T o prev ent injury or fire, take the f ollowing precautions: • T o prevent a short circuit, never put or leave any metallic objects (such as coins or metal tools) inside the unit. • Do not touch the liquid cr ystal fluid if the LCD is damaged or broken due to shock.
English | 5 Region codes in the world The DVD players are given a r egion code according to the country or area it is marketed, as shown in the following map . 1 2 4 1 5 4 5 2 1 2 6 3 Icons on the DVD discs Icon Description Indicates the region code where the disc can be played .
6 | English Notes on playing MP3/WMA/JPEG/MPEG This unit can play MP3 (MPEG1 Audio La yer 3)/ WMA/JPEG/MPEG (MPEG 1/MPEG 2). Note, ho wever , that the MP3/WMA/JPEG/MPEG recor ding media and formats acceptable ar e limited. When writing MP3/WMA/JPEG/MPEG, pay attention to the following restrictions.
English | 7 MP3/WMA/JPEG/MPEG playing order When selected for play , Folder Sear ch, File Search, or f or Folder Select, files and folders are accessed in the order in which they were written by the CD/DVD writer . Because of this, the order in which they are expected to be played may not match the or der in which they are actually played.
8 | English DD X6027 Basic operations 1 Play Disc [Disc insertion slot] A disc is played when you insert it. 2 Play/Pause [ 38 ] key Pauses and r eplays a disc. 3 Eject Disc [EJEC T] key The disc is ejected. B64-3119-00_00.indd 8 B64-3119-00_00.indd 8 05.
English | 9 4 Video Source Selection/ V .OFF [V .SEL] key Video source selection changes in the following or der each time you press the key . R-CAM * Navigation * TV * /Video * Optional accessory Y ou can also tur n off the video display by pressing the key longer than 1 second.
10 | English Basic Opera tions of Remote Con troller 1 Remote Control Mode selector switch Selects one of the following remote contr ol modes. T V: T V source DVD: Built-in DVD/VCD/CD/MP3/WMA/JPEG/MPE.
English | 11 6 [BAND] key DISC ( When 1 is set to "DVD" or " AUD") +: Selects next disc. –: Selects previous disc. TV ( When 1 is set to " T V " or " AUD") BAND: Switches to T V1, T V2, or VIDEO . TUNER ( When 1 is set to " AUD") +: Switches to the FM1, F M2, or FM3 band .
12 | English Basic Operations of Remote C ontroller o [0] – [9] key TV ( When 1 is set to " T V ") TUNER ( When 1 is set to " AUD") 1 . ? & — 6 MNO : Recall the stations on memor y. NA V Y ou can enter a charac ter/number .
English | 13 About discs Handling discs • Do not touch the recording surface of the disc. • CD -R/RW, DVD-R/RW, and DVD+R/RW discs are easier to be damaged than a ordinary music CD. Use a CD-R/RW, DVD- R/RW, or DVD+R/RW disc after reading the cautions on the package.
14 | English Switching Screen Mode The Screen mode of the monitor changes each time the [MODE] key is pressed . [MODE] key F ull picture mode (FULL) Justify picture mode (JUST ) Cinema picture mode (C.
English | 15 Muting Audio V olume upon Reception of Phone call When the telephone is called, the system is paused automatically . When the telephone is called.
16 | English C ontrolling during DVD V ideo, V ideo CD , JPEG or MPEG Playback V arious control screens appear when you play back a DVD Video (DVD), a Video CD ( VCD) disc, a JPEG or a MPEG files. Displaying the DVD/V CD/JPEG/MPEG Playback screen Y ou can use the following operations when displaying DVD/VCD/JPEG/MPEG images.
English | 17 Displaying the Easy C ontrol P anel The Control P anel is displayed in a floating position of the DVD/VCD screen. Displaying the Easy Control P anel JPEG/MPEG playback screen DVD MEDIA P .
18 | English Displaying the DVD/V CD Contr ol screen Plays a DVD/VCD using various functions. DVD/VCD Control screen f Ejects the disc from the built -in disc player . g Calls the Sound Eff ects Menu. (page 70) h Calls the Setup Menu. (page 49) j Displa ys the Source Select screen.
English | 19 Contr olling during DVD Video , V ideo CD, JPEG or MPEG Playback B64-3119-00_00.indd 19 B64-3119-00_00.indd 19 05.5.20 4:56:20 PM 05.5.20 4:56:20 PM.
20 | English DVD Disc Menu Selects an option from the DVD Disc Menu. 1 Display the Disc Menu C ontrol screen DVD Disc Menu Control Buttons Area (page 16) Highlight To p Return Exit Cancel Enter MenuCtrl Menu 1 5 4 3 6 7 3 3 2 3 8 1 Calls the Menu. 2 Returns to the Disc Menu Control screen.
English | 21 VCD Zoom C ontrol Displays an enlarged VCD screen. 1 Display the Zoom C ontrol screen Zoom Control Butt on Area (page 16) x2 Zoom ZoomCtrl Exit 1 2 3 2 2 2 1 Changes the zoom ratio at 4 levels (2 times, 3 times, 4 times, or off ) each time you touch.
22 | English CD/MP3/WMA/JPEG/MPEG/Disc Changer Play C ontrol Y ou can recall various control scr eens during CD/MP3/WMA/JPEG/MPEG/Disc Changer playback. Displaying the Easy C ontrol P anel The CD/MP3/WMA/JPEG/MPEG/Disc Changer Play Control P anel is displayed in a floating position of the selected picture.
English | 23 Displaying the CD/MP3/WMA/JPEG/ MPEG/Disc Changer Cont rol screen Y ou can play the CD/MP3/WMA/JPEG/MPEG/Disc changer using various functions.
24 | English During MP3/WMA/JPEG/MPEG play j Ejects a disc. k F ast Forwards or F ast Bac wards. ( Disabled when a JPEG is being played.) l St ops to play . When pressed twice, the disc is played back fr om its beginning in the next time. / Selects a song.
English | 25 Disc changer/CD player Contr ol screen CD/MP3/WMA/JPEG/MPEG/Disc Changer Play C ontrol During play by the disc changer/CD play er R Selects a track . Starts Fast F or ward or F ast Backward when it is held down. T Selects a disc. (F unction of Disc Changer) Y Plays or pauses.
26 | English Displaying the CD/MP3/WMA/JPEG/ MPEG/Disc Changer Menu screen Y ou can selec t menu options using various functions. Me n u CD Menu screen DVD C D Name Set 60 61 Selects option from various function menus. Returns to the CD/MP3/WMA/JPEG/MPEG/Disc Changer Control screen.
English | 27 CD/MP3/WMA/JPEG/MPEG/Disc Changer Play C ontrol Set Disc Name Names a CD . 1 Play a CD you wish to name 2 Call the CD/Disc Changer Menu Me n u 3 Select the Set Name mode Name Set • The Name Set position varies depending on the disc you are playing .
28 | English ID3/WMA T A G Display (during MP3/ WMA play) The ID3/WMA T AG information of MP3/WMA file is listed. 1 Call the MP3/WMA/JPEG/MPEG Menu Me n u 2 Display the ID3/WMA T AG Information ALBUM: DVD MEDIA Title: Artist: Album: 1 1 1 Scrolls the list.
English | 29 Direct Search Searches for a disc or a track when its number is entered. During play on the built-in disc play er 1 Select the Direct S earch mode DIRECT # BS The following items can be searched directly each time it is pressed.
30 | English Displaying the Easy C ontrol P anel The T uner Control P anel is displayed in a floating position of the selected picture. Displaying the Easy Control P anel FM1 9 8 .1 MHz Preset 1 TUNER MODE:FULL A V-OUT :DVD SRC SEEK AM FM 1 2 3 4 2 3 T uner C ontrol V arious control screens appear in the Tuner Source mode .
English | 31 o When 1 to 6 buttons appear , you can recall the stations on memory. F or memor y of broadcasting stations, see <Auto Memor y> (page 32) or <Manual Memor y> (page 32). ; Seek Mode Indicator a Memory Number Display s Selects option from various function menus.
32 | English Seek Mode Sets a station selection. SEEK If SEEK is not shown, touch Next Next . The mode is switched in following order each time you touch the button. Tunes in a station with good reception automatically . AUTO2 AUTO1 MANU Tunes in stations in memory one after another .
English | 33 T uner Control Preset Select Lists and tunes in stations in memory one af ter the other . 1 Call the T uner Menu Me n u 2 Call the Preset Select Menu Preset Select TUNER FM1 1) 8 7.5 MHz FM1 2) 90.1 MHz FM1 3) 9 8 .1 MHz F M 14 )1 0 6 . 1M H z F M 15 )1 0 8 .
34 | English Direct Search T unes in a station when its frequency is entered. 1 Select a band BA N D + – 2 Select the Direct S earch mode DIRECT # BS 3 Enter frequency 0 — 9 WXYZ When you enter frequency , signal reception starts. Example: When you receive FM 92.
English | 35 T uner Control Search for Pr ogram T ype A program is tuned when you set its pr ogram type. (Only when receiving the F M broadcast) 1 Call the T uner Menu Me n u 2 Call the PTY Search Menu PTY Search TUNER All Speech All Music News Current Affairs Information SRCH FM 9 8 .
36 | English Displaying the Easy C ontrol P anel The Control P anel is displayed in a floating position of the T V picture. Displaying the Easy Control P anel TV1 2ch Preset 1 2ch Preset 1 TV MODE:FULL A V-OUT :DVD Group1 SRC SEEK VID TV 9 10 11 12 12 13 T V/ V ideo Contr ol V arious control screens appear in the T V/ Video Source mode .
English | 37 Displaying the T V Control scr een Y ou can tune in a TV station using var ious functions. T V Control screen TV 13:50 TV1 Group1 Preset 1 2ch TV VIDEO Next Next AME SEEK AUTO 1 123 4 5 6 – – – – 14 15 16 17 18 19 20 21 22 23 24 20 25 26 27 Displaying the T V Menu screen Y ou can selec t menu options using various functions.
38 | English Seek Mode Sets a station selection. SEEK If SEEK is not shown, touch Next Next . The mode is switched in following order each time you touch the button. Tunes in a station with good reception automatically . AUTO2 AUTO1 MANU Tunes in stations in memory one after another .
English | 39 TV/ Video Control Set Station Name Names a station. 1 Select a station you wish to name TV 2 Call the TV Menu Me n u (Page 37 r ) 3 Select the Set Name mode Name Set 4 Enter a name F or character entr y details, see <Character Entr y> (page 46).
40 | English DAB T uner contr ol V arious control screens appear in the DAB T uner source mode. (with the optional accessory DAB tuner connected only) Displaying the Easy C ontrol P anel The DAB Tuner Control P anel is displayed in a floating position of the selected picture.
English | 41 Displaying the D AB T uner Menu screen Y ou can selec t menu options using various functions. Me n u DAB Tuner Menu screen ; Selects option from various function menus. a Returns to the D AB Tuner C ontrol screen. • For DAB Tuner function details, see the Instruction Manual of DAB T uner (optional accessor y).
42 | English Seek Mode Sets a station selection. SEEK If SEEK is not shown, touch Next Next . The mode is switched in following order each time you touch the button. Tunes in a ensemble with good reception automatically . AUTO2 AUTO1 MANU Tunes in service in memory one after another .
English | 43 DAB T uner control Service Selec t The service list of the currently receiving ensemble is displayed for y our selection. 1 Call the DAB T uner Menu Me n u 2 Call the Service Select Menu Service Select DAB Service Name Service Name Service Name Service Name Service Name Service Name 220.
44 | English Search for Pr ogram T ype The services are received when y ou set its program type. 1 Call the DAB T uner Menu Me n u 2 Call the PTY Search Menu PTY Search DAB PTY News SRCH LANG 220.094 MHz 4 2 1 1 3 1 Selects a program type. 2 Searches for the pr ogram type.
English | 45 DAB T uner control DAB Inf ormation The DAB inf ormation is displayed. 1 Call the DAB T uner Menu Me n u 2 Display the DAB Inf ormation screen DAB Inf ormation TUNER Service Label: Ensemble Label: Component Lable: 220.
46 | English Character Entry How T o Use the Character Entry screen When you select the Set Disc Name mode or others, the following scr een appears for character entry. Character Entr y screen 1 Shifts the cursor . 2 Ent ers a space. If you erase a character , locate the cursor on it and touch this button.
English | 47 Source Select The source y ou wish to listen to can be selected quickly. Displaying the C ontrol screen Pr ess this key several times unit the Control screen appears.
48 | English Adjusting the Monitor Displa y P osition and Quality Y ou can adjust the position and picture quality of the monitor . Displaying the Screen C ontrol screen Y ou can adjust the pic ture quality using the following keys. Screen Control scr een 1 Brightness Control 2 Tint Control Displayed for an NTSC syst em image on TV or Video.
English | 49 Setup Menu Setup Menu Y ou can set up various receiver parameters . Displaying the C ontrol screen Pr ess this key several times until the Control screen appears. Control screen • You can call the same Setup Menu f or the Control screen of each source.
50 | English Audio Set Up Y ou can setup a speaker network, etc. Displaying the A udio Set Up screen Speaker setup screen 1 Returns to the C ontrol screen of the previous source. 2 Calls the Sound Eff ects Menu. (page 70) 3 Calls the Setup Menu. 4 Displa ys the X'Over setup screen.
English | 51 Crossov er Network Setup Y ou can set a crossover fr equency of speakers. (Page 50 4 ) X'Over setup screen X'Over Re t u r n HPF Front FREQ HPF Rear FREQ LPF SUB FREQ 220Hz 1 8 0Hz 120Hz Normal SUB Phase 1 2 3 4 5 1 Sets a Front High P ass Filt er frequency.
52 | English Displaying the DVD SETUP 1 scr een DVD SETUP 1 screen Menu LANG S u btitle LANG A u dio LANG Dyna mic Ran g e Co n tr o l Normal en en en Set Set Set Set Set Set DVD SETUP 1 1 2 3 5 4 6 8 7 7 DVD Setup Y ou can set up the DVD play . 1 Returns to the C ontrol screen of the previous source.
English | 53 Displaying the DVD SETUP 2 scr een DVD SETUP 2 screen Displaying the DVD SETUP 3 scr een DVD SETUP 3 screen Picture Display Time Picture T ransition Middle Random DVD SETUP 3 16 15 14 Setup Menu 9 Sets an angle mark display . ( On ) p Selects the screen displa y mode.
54 | English Language Setup Selects a language you use for the speech and menus. 1 Display the Language Setup screen See <Displaying the DVD SE TUP 1 screen> (page 52) and select a language you wish to use. Audio L A N G Enter Clear Cancel en a b c d e f g h i j k l m n o p q r s t u v w x y z ORIGN 1 3 2 4 5 1 Enters a language code.
English | 55 Setup Menu Par ental Lev el Setup Sets a parental level. 1 Display the Par ental Level c ode number screen Set (Page 53 q ) Parental P ass Enter Clear Cancel * * * * Level 5 1 2 3 4 5 6 7 8 0 9 1 3 2 4 5 1 Enters a code number . 2 Cancels the current setup and returns to the DVD SETUP 2 screen.
56 | English Displaying the S ystem Set Up 1 screen System Set Up 1 screen Displaying the S ystem Set Up 2 screen System Set Up 2 screen System Set Up 1 O ff O n O ff O n Remote Sensor Scroll Beep Aut o 1 2 4 6 7 5 3 4 6 System Set Up 2 1 CD Read Green Key ILLUMI 8 9 Sy stem Setup Y ou can set up the system parameters.
English | 57 Setup Menu B64-3119-00_00.indd 57 B64-3119-00_00.indd 57 05.5.20 4:57:26 PM 05.5.20 4:57:26 PM.
58 | English C ontrol during DVD V ideo or V ideo CD Playback Displaying the A V I/F 1 screen A V I/F 1 screen Off 1 2 5 4 6 4 5 7 3 1 Returns to the C ontrol screen of the previous source. 2 Calls the Sound Eff ects Menu. (page 70) 3 Calls the Setup Menu.
English | 59 Be fore Use Setup Menu Displaying the A V I/F 2 screen A V I/F 2 screen 8 Sets a method t o switch to the rear view camera video display . ( Off ) "On": Switches to the rear view camera video display when engaging the shift knob of car to "Reverse" .
Be fore Use 60 | English Displaying the U ser I/F 1 screen User I/F 1 screen Displaying the U ser I/F 2 screen User I/F 2 screen 1 2 3 5 TV 6 7 4 4 8 10 9 User Interface Y ou can set up user interface (IF) parameters. 1 Returns to the C ontrol screen of the previous source.
English | 61 Be fore Use Setup Menu T ouch Panel Adjustment Y ou can adjust the touch panel operations. 1 Display the T ouch Panel Adjust screen T ouch If T ouch is not shown, touch or to display it. Me n u T ouch Adjust T ouch Set 4 3 2 1 1 Returns to the Control screen of the previous source.
Be fore Use 62 | English Security Code Setup Y ou can set a security code to protect your receiv er system against theft. • When the Securit y Code function is activated it cannot be released. Note, your Security Code is the 4 digit number enter ed in your "Car Audio P assport" in this pack age.
Be fore Use English | 63 Setup Menu I f you hav e pressed the Reset button or if you hav e disconnected the Receiver from ba ttery... 1 Enter the correct security code 0 — 9 Y ou must enter the same security code as that you have entered in St ep 3 above.
Be fore Use 64 | English Set Up Memory Audio Set Up and A V I nterface settings can be memorized. The memorized settings can be recalled at any time. F or example, even when the settings are cleared due to r eplacement of the battery, the settings can be restored .
English | 65 Be fore Use Setup Menu T V Setup The T V signal receiving areas can be set. (with the optional ac cessor y T V Tuner c onnected only) Displaying the T V1 Area Set screen TV Set Up T V1 Area Set screen 1 Returns to the C ontrol screen of the previous source.
66 | English Displaying the RDS Set Up 1 screen RDS Set Up RDS Set Up 1 screen Displaying the RDS Set Up 2 screen RDS Set Up 2 screen RDS Set Up 2 Me n u German Lan g ua g e Select 9 RDS Set Up 1 Me n u Off News AF O ff O n Re g ional O ff O n Auto TP Seek O ff O n 1 3 2 4 5 5 6 6 7 7 9 10 4 8 RDS Setup The related RDS parameters can be set.
English | 67 Displaying the AMP C ontrol screen AMP Ctrl AMP Control screen AMP Control Me n u AMP 1 VOL T 14.4V Set 1 3 2 4 5 5 6 6 7 Setup Menu AMP Con trol Sets the power amp connected via the LX bus. (with the optional acc essor y LX Pow er Amp connected only) 1 Calls the Setup Menu.
68 | English Displaying the D AB Set Up screen DAB Set Up DAB Set Up screen DAB S e t Up Me n u PTY Watch Off PTY Watc h Re g ional INT DAB Priority Off Off DRC Off Set Announcement Select 1 2 4 5 7 8 7 3 6 DAB Set Up Y ou can set the DAB reception.(only with the optional ac cessor y DAB Tuner connected) 1 Calls the Sound Eff ects Menu.
English | 69 Setup Menu Announcement Selection Y ou can set various announcement reception parameters. 1 Displays the Announcemen t Selec tion screen Set (Page 68 8 ) Announcement Re t u r n T raffic News Off T ransport News Off War n in g Off News Off 3 2 2 1 1 Turns the Announcement Reception function On or Off.
70 | English Displaying the C ontrol screen Control screen Displaying the Sound Effects Menu screen Sound Effects screen Next Next DVD VCD 13:50 IN Title 1 Chap 3 T0:05:20 KENWOOD T -REP PBC SCRL TIME REP 2 3 1 Sound Effects Menu Sound Effects Menu Y ou can set up the receiver sound eff ects.
English | 71 Audio C ontrol Y ou can adjust the front/rear and right/left audio balance. Displaying the A udio Control 1 screen Audio Contr ol 1 screen 1 Returns to the C ontrol screen of the previous source. 2 Calls the Setup Menu. (page 49) 3 Calls the Sound Eff ects Menu.
72 | English C ontrol during DVD V ideo or V ideo CD Playback Displaying the Equalizer scr een Equalizer screen Me n u Natural System Q T one Equalizer On System Q-EX 1 2 3 4 5 6 4 Equalizer Y ou can set up the equalizer . 1 Returns to the C ontrol screen of the previous source.
English | 73 Sound Effects Menu T one cur ve setup Y ou can set a T one cur ve. 1 Display the T one setup screen T one T one setup screen 6 5 4 3 2 1 1 Bass adjustment items are displayed . 2 Middle adjustment items are displayed. 3 T reble adjustment items are display ed.
74 | English Zone C ontrol Y ou can set the front and rear audio source . Displaying the Zone C ontrol screen Zone Contr ol screen 1 Returns to the C ontrol screen of the previous source. 2 Calls the Setup Menu. (page 49) 3 Calls the Sound Eff ects Menu.
English | 75 Glossary DVD: Digital V ersatile Disc A type of disc which contains recording of audio/ video packaged media with high video and audio quality, such as a movie , featuring large recording capacity and digital signal processing capability .
76 | English T roubleshooting Guide General ? The po wer does not turn on. ✔ The fuse has blo wn. After checking for short circuits in the wires, replace the fuse with one having the same rating. ✔ The speaker wire has a short-circuit or touches the chassis of the vehicle, and then the protection function is activated.
English | 77 ? The sound quality is poor or distorted. ✔ One of the speaker wires is being pinched by a screw in the car . Check the speaker wiring. ✔ The speakers are not wir ed correctly. Reconnect the speaker wires so that each output terminal is connected to a different speaker .
Be fore Use 78 | English Disc source ? The disc c ontrol mode cannot be selected. ✔ No wir e has been connected to the disc changer input terminal on the unit. C onnect the wire to the disc changer input terminal on the unit. ? The specified disc does not pla y , but another one plays instead .
English | 79 Be fore Use T roubleshooting Guide The follo wing messages are displayed when certain problems are occurring in your sy s- tem. T ake the recommended actions. Hot Error The protection circuit in the unit activates when the temperature inside the unit exceeds 60°C (140°F), stopping all operation.
80 | English Specifications Monitor section Picture size : 6.4 inches (diagonal) wide 143.6( W )×77.1(H)mm Display system : T ransparent TN L CD panel Drive system : TFT active matrix system Number of pixels : 336,960 (480H×234V×RGB) Effective pixels : 99.
English | 81 The marking of products using lasers (Except for some areas) CLASS 1 LASER PRODUCT The label is attached to the chassis/case and says that the component uses laser beams that have been classified as Class 1. It means that the unit is utilizing laser beams that are of a weaker class.
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Kenwood DDX6027 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Kenwood DDX6027 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Kenwood DDX6027 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Kenwood DDX6027 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Kenwood DDX6027, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Kenwood DDX6027.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Kenwood DDX6027. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Kenwood DDX6027 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
