Manuale d’uso / di manutenzione del prodotto 480i BROADSOFT del fabbricante Aastra Telecom
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RELEASE # 1.0 ADMINISTRA TOR GUIDE 480i BROADSOFT SIP IP PHONE.
Aastra T elecom will not accept liability for any damages and/or long distance charges, which r esult from unauthorized and/or unlawful use. While every effort has been made to ensur e accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained within this documentation.
Table of contents T able of Contents Overview ............................................................................... 1 Target Audience .................................................................................. 1 General Requirements .
1 Model 480i Broadsoft Admin Guide Overview Over view This administration guide provides information on the basic network setup that is requir ed for the 480i IP phone on the BroadSoft BroadW orks platform. It also includes details on the functioning and con Þ guration of the 480i phone.
Model 480i Broadsoft Admin Guide 2 Methods of Installation Methods of Installation The Þ rmwar e set up and installation for the 480i can be done through the Options List available directly fr om the phone or through the Aastra 480i W eb Client web interface.
3 Model 480i Broadsoft Admin Guide Methods of Installation T he 480i’ s Options List 1. Press the £ button on the phone to enter the options list 2. Use the r and s to scroll through the list of options 3. Press the Show softkey , the 4 button or press the number corresponding to the option to select an option 4.
Model 480i Broadsoft Admin Guide 4 Methods of Installation SIP Settings: If you have a proxy server or have a SIP r egistrar present at a dif ferent location than the PBX server , the following settings may need to be changed: 1. Proxy IP This is the IP addr ess of the proxy server .
5 Model 480i Broadsoft Admin Guide Methods of Installation T he Aastr a 480i W eb Client T o access the Aastra 480i W eb Client, open your web browser (supports Internet Explorer and Gecko engine base.
Model 480i Broadsoft Admin Guide 6 480i IP Phone Configuration 480i IP Phone Configur ation The Network and SIP options within the 480i phone can be con Þ gured fr om the phone or from the Aastra 480i W eb Client web interface. Administrator level options are passwor d protected in both the phone and the web interface.
7 Model 480i Broadsoft Admin Guide 480i IP Phone Configuration TFTP Serv er Settings The 480i phone uses the TFTP to download updates of the phone’s Þ rmware and con Þ guration Þ les. Y ou must set the TFTP server address in the phone. From the 480i Phone: 1.
Model 480i Broadsoft Admin Guide 8 480i IP Phone Configuration Note: At this point modi Þ cations performed to the User name, Screen name, Authentication name and Password af fect line 1 of the 480i only . Modi Þ cations to the other lines should be done through the <mac>.
9 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Setting P ar ameters thr ough Configur ation F iles The following are the parameters that can be used to con Þ gur e the 480i phone through the con Þ guration Þ les.
Model 480i Broadsoft Admin Guide 10 Setting Parameters through Configuration Files Parameter – default gateway Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The IP addr ess of the network's gateway or the router IP address Format IP addr ess Default V alue 1.
11 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Parameter – tftp server Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The TFTP server ’s IP address.
Model 480i Broadsoft Admin Guide 12 Setting Parameters through Configuration Files T ime Serv er Settings: The following section contains the parameters to con Þ gure settings speci Þ c to the timeserver .
13 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Parameter – time server3 Con Þ gurable through the con Þ guration Þ les only Description The tertiary time server's IP addr ess.
Model 480i Broadsoft Admin Guide 14 Setting Parameters through Configuration Files SIP Settings: The following parameters are the settings speci Þ c to SIP authentication. Parameter – sip proxy ip Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les.
15 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Parameter – sip registrar port Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The registrar's port number .
Model 480i Broadsoft Admin Guide 16 Setting Parameters through Configuration Files Line Settings Parameter – sip session timer Con Þ gurable through the 480i's Options List, the Aastra 480i we.
17 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Parameter – sip lineN user name Con Þ gurable through the con Þ guration Þ les. Con Þ gurations done through the 480i's Options List or the Aastra 480i web client affect the Þ rst line only .
Model 480i Broadsoft Admin Guide 18 Setting Parameters through Configuration Files Integr ation with BroadSoft’ s BroadW orks Call Manager Parameter – sip lineN mode Con Þ gurable through the con Þ guration Þ les only . Description This sets the mode of the line as either private or shared.
19 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Softkey Settings This section contains the softkey parameters that can be con Þ gured on the 480i phone. There ar e eighteen softkeys that can be con Þ gured. These parameters can be con Þ gured either fr om the Aastra.
Model 480i Broadsoft Admin Guide 20 Setting Parameters through Configuration Files Range Sequence of ascii characters. A width less than 1 1 characters for line softkey type and a width less than 9 for the speeddial softkey type is suggested.
21 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Firmw are Upgrade The 480i phone uses a TFTP server to download con Þ guration Þ les and Þ rmware. The TFTP server should be ready and be able to accept connections anonymously (without a requir ement for a user name and password).
Model 480i Broadsoft Admin Guide 22 Setting Parameters through Configuration Files.
23 Model 480i Broadsoft Admin Guide Troubleshooting T roubleshooting This section describes solutions to some most commonly occurring problems. Wh y does my phone displa y "Application missing&qu.
Model 480i Broadsoft Admin Guide 24 Troubleshooting How to set the 480i phone to factory default? From the 480i phone: 1. Press the £ button to enter the Options List. 2. Select option 10. Phone Status to enter the Phone Status options list. 3. Select option 4.
25 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files Appendix A: Sample Configuration F iles This section consists of the sample con Þ guration Þ les necessary to con Þ gure the 480i phones. The general format is similar to con Þ guration Þ les used by several Unix-based programs.
Model 480i Broadsoft Admin Guide 26 Appendix A: Sample Configuration Files #---------------------------------------------------------------------- # DHCP Setting # ============ dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled.
27 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files # Additional Network Settings: =========================== #sip registration period: 300 # Eg. every 300 seconds, a re-r egister # request is sent to the SIP server . #sip rtp port: 3000 # Eg.
Model 480i Broadsoft Admin Guide 28 Appendix A: Sample Configuration Files # T ime Server Settings # ==================== #time server disabled: 1 # T ime server disabled. #time server1: # Enable time server and enter at #time server2: # least one time server IP address.
29 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files # Notes: There ar e a maximum of 18 softkeys that can be con Þ gured # on the 480i phone. These can be set up through either of the 2 # con Þ guration Þ les, depending on whether this is to be server # wide ("aastra.
Model 480i Broadsoft Admin Guide 30 Appendix A: Sample Configuration Files softkey5 type: speeddial softkey5 label: "Pickup" softkey5 value: *98 softkey6 type: speeddial softkey6 label: &quo.
31 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files softkey13 type: speeddial softkey13 label: "Cancel CW" softkey13 value: *70 # Example Softkey Line/Call Appearances # ===================================== # For the examples of softkey line/call appearances, please # refer to the sample "<mac>.
Model 480i Broadsoft Admin Guide 32 Appendix A: Sample Configuration Files <mac>.cfg # BroadSoft (SIP) Sample Con Þ guration File # ========================================= # Date: December 16th, 04 # File: Sample "<mac>.cfg" Þ le # Comments: # This Þ le contains sample con Þ gurations for the "<mac>.
33 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files # Network Settings # ================ #ip: # This value is unique to each phone on a server # and should be set in the "<mac>.cfg" Þ le if # setting this manually .
Model 480i Broadsoft Admin Guide 34 Appendix A: Sample Configuration Files # Explanation of Settings with Line 1 as Example # ============================================== #sip line1 auth name: # SIP Registrar request authorization name. #sip line1 password: # SIP Registrar request passcode.
35 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files #sip line5 auth name: authname #sip line5 password: password #sip line5 mode: 0 #sip line5 user name: 5551231234 #sip line5 d.
Model 480i Broadsoft Admin Guide 36 Appendix A: Sample Configuration Files #---------------------------------------------------------------------- # Softkey Settings # ================ # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # "<mac>.
37 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files # Example Softkey Line/Call Appearances # ===================================== #softkey1 type: line #softkey1 label: "L.
Model 480i Broadsoft Admin Guide 38 Appendix B: TFTP Server Set-up Appendix B: TFTP Serv er Set-up There ar e a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywor ds "pumpkin TFTP server" on google and you should get the web site where you can download the softwar e from.
39 Model 480i Broadsoft Admin Guide Limited Warranty Limited W arranty Aastra T elecom warrants this pr oduct against defects and malfunctions during a one (1) year period fr om the date of original purchase.
If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our website at www .aastra.com or call 1-800-574-161 1 for technical assistance.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Aastra Telecom 480i BROADSOFT è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Aastra Telecom 480i BROADSOFT - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Aastra Telecom 480i BROADSOFT imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Aastra Telecom 480i BROADSOFT ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Aastra Telecom 480i BROADSOFT, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Aastra Telecom 480i BROADSOFT.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Aastra Telecom 480i BROADSOFT. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Aastra Telecom 480i BROADSOFT insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
