Manuale d’uso / di manutenzione del prodotto j315 del fabbricante Jacuzzi
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1 Standard T roubleshooting Approach S.T .A. Manual 2004 Jacuzzi Premium Protech LED Model Hot T ubs (J-315, J-325, J-335, J-345).
2 The following symbol is placed throughout this manual for your protection. Always use extreme caution whenever performing repairs to electrical control system components of any kind! Danger: Electrical Shock Hazard Exists! High V oltage Present On Circuit Board.
3 T able of Contents Chapter 1.0 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 2.0 2.1 2.2 2.3 2.4 3.0 3.1 3.2 3.3 4.0 4.1 4.2 4.3 5.0 5.1 5.2 5.3 5.4 5.5 5.6 6.0 6.1 7.0 7.1 7.2 7.3 7.4 8.0 8.1 8.2 8.3 Standard T roubleshooting Approach (S.T .A.) .................
4 Chapter 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.1 1 8.12 8.13 A. A1.0 A2.0 A3.0 A4.0 A5.0 A6.0 A7.0 A8.0 A9.0 A10.0 A1 1.0 A12.0 A13.0 A14.0 A15.0 A16.0 A17.0 A18.0 A19.0 Hot T ub Doesn’t Come On For Filter Cycle ...........................................
5 1.3 Professional Customer Service Doing your job in a way that keeps cost of service low and pro t margin high also creates customer satisfaction. That’ s being a professional! 1.4 Responding T o An Incoming Service Call 1.0 Standard T roubleshooting Approach (S.
6 4. • • • 5. • 6. • • 7. • • • Question the homeowner to determine, if possible, what speci c component is not functioning. Use the map of the spa (see below); become familiar with the components and their names. This will also help when speaking to technical service.
7 8. 9. 10. • 1 1. • 12. • 13. Make Sure there is access to the main breaker and GFCI, and ask the homeowner to disconnect if possible before you arrive at their home. Use the home service visit as an opportunity to sell aftermarket items such as chemicals, towels, etc.
8 1. • • 2. • 3. • 4. • • 5. • • 6. • 7. • 8. • • Know what each call is asking of you; determine whether or not the extent of service can be han- dled with a simple phone call or if it requires a visit. Determine whether the call is warranty or non warranty .
9 1.6 Before Calling T echnical Support Make sure you have followed the ST A and lled out a “T roubleshooting Data Col- lection Form” (see example on page 61). Have the ST A manual and the T rouble- shooting Data W orksheet near the telephone.
10 1.8 Satisfying The Customer Most customers do not care what work you have done or what parts you have replaced, but they always care whether or not their problem goes away . When you are done, show them that their problem is gone. If they ask how you did it, take a few minutes to explain.
11 2.0 Electro Static Discharge 2.1 ESD - What Is It? What Does It Do? Static electricity is always being generated around us, even at those times when we no longer get zapped after walking across a rug and touching some- thing.
12 3.0 Main System Speci cations J-345 Dimensions ............................... 84” x 84” x 36” (213cm x 213cm x 92cm) Dry Weight ................................ 882 lbs (400kg) Filled Weight ............................. 3,61 1 lbs (1,638kg) Water Capacity (Avg.
13 Jet Selector / Air Control Operation Diagram Seat Depths C D A Jet Selector 2: Directs Jet Pump 2 Output Between Jet Groups C or D . Air Contr ol 1: Opens / Closes Air Inlet to Jet Group A Air Cont.
14 3.1 Main System Speci cations J-335 Dimensions ............................... 84” x 84” x 36” (213cm x 213cm x 91cm) Dry Weight ................................ 781 lbs (354kg) Filled Weight ............................. 3,752 lbs (1,702kg) Water Capacity (Avg.
15 Jet Selector / Air Control Operation Diagram Seat Depths A = 26.50” (67.3cm) F = 19.75” (50.2cm) Listed Dimensions B = 24.00” (60.1cm) G = 27.00” (68.6cm) Represent Distance from C = 28.75” (73.0cm) H = 34.00” (86.4cm) T op of Acrylic to Lowest D = 23.
16 3.2 Main System Speci cations J-325 Dimensions ............................... 84” x 76” x 34” (213cm x 193cm x 86cm) Dry Weight ................................ 738 lbs (335kg) Filled Weight ............................. 3,386 lbs (1,536kg) Water Capacity (Avg.
17 Jet Selector / Air Control Operation Diagram Seat Depths A = 27.00” (68.6cm) F = 31.25” (79.4cm) Listed Dimensions B = 27.25” (69.2cm) Represent Distance from C = 25.75” (65.4cm) T op of Acrylic to Lowest D = 21.50” (54.6cm) Point in Seat.
18 3.3 Main System Speci cations J-315 Dimensions ............................... 76” x 66” x 32” (193cm x 168cm x 81cm) Dry Weight ................................ 640 lbs (290kg) Filled Weight ............................. 2,283 lbs (1036kg) Water Capacity (Avg.
19 Jet Selector / Air Control Operation Diagram Seat Depths A = 26.50” (67.3cm) Listed Dimensions B = 28.00” (71.1cm) Represent Distance from C = 27.
20 Heat Indicator: Lit when heater is on. W armer Button: Increases water tempera- ture setpoint. Cooler Button: Decreases water tempera- ture setpoint. LED Display: Can display current water temperature (default display*), water tem- perature setpoint, selected ltration mode, and error messages.
21 Standard Filtration Modes FØ - F3 Heating in either of these modes (FØ - F3) is automatically controlled by the water temperature. If the hot tub water drops 2ºF (1.2ºC) below the temperature setpoint, the heater will turn on with the circula- tion pump.
22 5.4 Lock/Unlock Control Panel The control panel temperature display ashes when Lock Mode is active. Lock Mode disables the jets and underwater light to prevent unauthorized use of the hot tub. This mode is selected in the lter cycle selection menu.
23 5.5 Lock Out Mode The control panel temperature display ashes when the Lock Out Mode is active. Lock Out Mode disables all hot tub functions to permit lter cleaning.
24 T urn of f the main breaker to the hot tub. Refer to appendix page 55 for expected hi-limit sensor resistance/water temperature values. Remove the hi-limit sensor connector from the circuit board test point 10. Refer to pages 50-51 for your circuit board con guration.
25 Remove the lter and allow the air to bleed out of the cartridge. Check the lter for trapped air . Check for the proper water level. Check for a clogged lter cartridge. If the problem persists, refer to section 7.4 (page 26) for ow switch testing instructions.
26 2. 3. 4. Plug in a new control panel. If the problem is corrected, replace the control panel. If the problem persists, proceed to step 3. Check the voltage at the transformer secondary . See section A15, page 57, for transformer testing instructions.
27 8.0 T roubleshooting W ithout The Control Panel • Diagnostic T ools for Sections 8.1A - 8.1D: Clamp-on ammeter , voltmeter and ohmmeter . • Suggested Spare Parts for Sections 8.1A - 8.1D: Circuit board, control panel, temperature sensor , ow switch, heater assembly , hi-limit, circulation pump.
28 8.1B No Heat Or Not Enough Heat • Symptoms: Circulation pump (heating pump) not turning, panel heat indicator not lit, panel is ashing FL2. Standard T roubleshooting Approach Pull wire off flow switch. Does the FL2 error message go away? Replace wire.
29 8.1C No Heat Or Not Enough Heat • Symptoms: Circulation pump (heating pump) not turning, panel heat indicator not lit, panel is ashing FL1. Standard T roubleshooting Approach Is there correct voltage coming to the hot tub at TB1? 240 V AC, +/-10%, or (120/240 V AC, +/-10% for J315/J325 models).
30 8.1D No Heat Or Not Enough Heat • Symptoms: Circulation pump (heating pump) is turning, panel heat indicator not lit, panel is ashing FL1. Standard T roubleshooting Approach No V erify hot tub is in standard filtration mode (page 21). Remove flow wires from switch.
31 8.1E No Heat Or Not Enough Heat • Symptoms: Circulation pump (heating pump) is turning, panel heat indicator not lit, panel is not ashing FL1. Standard T roubleshooting Approach Put hot tub in standard filtration mode (page 21). Set temperature high enough to initiate a heat call.
32 8.2 Intermittent Heating As with all intermittent problems, routine measurements and display panel error messages are not trustworthy . The following procedure will eliminate the most probable causes. It is important to explain to the customer how dif cult intermittent problems are to locate.
33 8.3 Nothing Works Things to remember: when a system fails, there is probably one, and only one problem. V erify power to the hot tub by observing the control panel’s LED display . The control panel will usually display some- thing as long as there is proper power to the hot tub.
34 8.5 House Breaker T rips The hot tub’s current draw will vary depending on how it’s circuit board is jumpered. Jumper options determine whether multiple functions can operate together . If the house breaker trips, check the hot tub’s current draw .
35 8. 9. 10. 1 1. 12. 13. 14. 15. 16. 17. 18. 19. Is the GFCI utilized at the main panel? • V erify how it is hooked up. • If you are not licensed to properly change the wiring, show the customer how it should be hooked up and have them call the electrician.
36 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. What is the model and serial number of the hot tub? • This will help determine how the hot tub should be hooked up.
37 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. Are there any sprinklers that will hit the equipment bay of the hot tub? Eliminate The Components Does the hot tub have an ozone unit attached to it or any type of sanitizing device? • Unplug or disconnect the unit and see if the GFCI will hold.
38 North American 60Hz Installations: As of January 1, 1994, the National Electrical Code (NEC) requires a Ground Fault Circuit In- terrupter (GFCI) on all hot tub installations in the US. A GFCI must be wired correctly or it will trip. Make sure the electrician has wired the GFCI according to the diagrams on page 52.
39 8.7 No Jets This is a condition of constant zero water pressure. The rst step in diagnosing the problem is to determine if the pump is actually turning. Once this determination is made, follow the appropriate portion of this S.T .A. Diagnostic T ools: V oltmeter , spare control panel.
40 8.8 Weak Or Surging Jets Weak or surging jets are usually caused by an insuf cient water supply to the pump or a clogged or broken impeller . The water level may simply be too low , or there may be an obstruction in the water ow path to the pump or in the pump’s impeller .
41 8.9 Pump Runs And Quits During Jet Mode This is usually a problem of the pump overheating. The pump motor incorporates a ther- mal cutout that triggers when the motor gets too hot. There is no reset for this condition. When the motor cools, the thermal switch resets automatically .
42 8.10 Circulation Pump Not Working The circulation pump should be on for the programmed duration each day and for a heat call unless “Summer Logic” is activated. V erify the pump should be on before trouble- shooting. Check the circulation pump start time and duration setting.
43 8.1 1 T roubleshooting A Thermal Pump Cutout 1. 2. 3. 4. V erify that the voltage to the hot tub is 240 V AC (120 or 240 V AC for J-315, J-325) ±10%. An insuf cient voltage supply can cause the motor to pull too much current and to overheat. This situation must be corrected.
44 O 3 8.13 Ozone not working Diagnostic T ools: Clamp-on ammeter and voltmeter . Suggested Spare Parts (Page 59): Ozonator , circuit board, control panel. Standard T roubleshooting Approach Danger: Electrical Shock Hazard Exists! High V oltage Present On Circuit Board.
45 Appendix.
46 A1.0 Checking V oltage T o Hot T ub Correct supply voltage wiring to the hot tub is essential for safe/proper operation. The rst step in troubleshooting a new installation should be to take voltage readings at the terminal block TB1. Do not trust wire colors.
47 A2.0 Checking V oltages T o Devices Device voltages are often measured at the circuit board to determine whether the board or the device is bad. If the circuit board delivers voltage when the device operation is called, the circuit board is prob- ably good and the problem lies with the device or the wiring to the device.
48 A4.0 T esting The Flow Switch When the “FL1” or “FL2” message appears, it means the ow switch contacts have failed to close when the circulation pump was on, or failed to open when the circulation pump was off. This could be caused by an obstruction in the ow path or by a bad switch.
49 A7.0 Understanding Ozone Oxygen is an element, and like other gaseous elements, normally exists as a pair of atoms bonded together to make a whole molecule. Chemists therefore use the symbol O 2 to speak of “oxygen mol- ecules” rather than oxygen atoms.
50 A9.0 2004 J-315, J-325 Circuit Board Wiring Diagram (US/Canada 60Hz) US/Canada 60Hz Model • Circuit Board T ype: ProT ech LED, 6600-086. Oz on ato r O 3 GRN TB1 Standar d 120 V A C 3-Wire Connection (60 Hz, 1 Phase , 15 A Service) Use copper conductors ONL Y .
51 A10.0 2004 ProT ech LED Circuit Board Wiring Diagram (US/Canada 60Hz) J-335, J-345 US/Canada 60Hz Models • Circuit Board T ype: ProT ech LED, 6600-088.
52 A1 1.0 Load Box Connection Diagram For J-335, J-345 (240 V AC only , 60Hz) Red Pigtail Neutral Bus Ground TB2 TB1 Black Green Main Service Panel with GFCI Hot T ub Load Box 2-Pole GFCI Breaker Grou.
53 Load Box Connection Diagram For J-315, J-325 (120/240 V AC, 60Hz) Red Pigtail Neutral Bus Ground TB2 TB1 Black Green Main Service Panel with GFCI Hot T ub Load Box 2-Pole GFCI Breaker Ground J-315,.
54 Load Box Connection Diagram For J-315, J-325 (120 V AC only , 60Hz) Pigtail Neutral Bus Ground TB2 TB1 Black Green Main Service Panel with GFCI Hot T ub Load Box 2-Pole GFCI Breaker Ground J-315, J.
55 A12.0 T emperature / Hi-Limit Sensor Resistance Chart Fahrenheit (ºF) 59.0 ........................ 60.8 ........................ 62.6 ........................ 64.4 ........................ 66.2 ........................ 68.0 ......................
56 PIN TINE P APER CLIP Connector (Side View) Hi-limit Sensor , T emperature Sensor , And Flow Switch Wires FLOW A13.0 Flow Switch Illustration Flow Switch #6560-852 Compatibility: Connection: All 2004 J-315, J-325 Models This ow switch style has spade connectors at the top for easy cable removal for electronic troubleshooting.
57 A15.0 T ransformer T est T o T est The T ransformer: 1. 2. 3. Leave the transformer connector J4 plugged into the circuit board. Set your voltmeter to the highest V AC range.
58 A16.0 T roubleshooting the Optional Stereo System (J-335 and J-345 only) The optional stereo system provides a marine AM/FM/CD stereo receiver with two “pop-up” speaker towers for superior sound quality . If the stereo deck does not turn on, refer to the following test proce- dure.
59 A17.0 Suggested Spare Parts (ProT ech LED) Circuit Boards • 6600-088: J-335, J-345, 50/60Hz • 6600-088: All Export Models • 6600-086: J-315, J-325 Domestic Only Control Panels • 2600-301: One Pump Control Panel, 50/60Hz • 2600-302: T wo Pump Control Panel, 50/60Hz Filter Cartridges • 6540-476: 60 sq.
60 A18.0 Glossary Of T erms Circuit Board: Control Panel: Ammeter: Eprom: Flow Switch: Hi-Limit Sensor: Jumper: Ohmmeter: Ozonator: ProClear: Pin Assignments: Sensor Harness: Summer Logic: T emp. Sensor: T ransformer: V oltage Meter: Printed circuit board assembly that distributes voltage to selected components.
61 T roubleshooting Data Collection Form Protech LED Models Before troubleshooting, collect the following: Customer Name Address Phone ( ) 1. 2. 3. 4. 5.
62 Jacuzzi Premium 14525 Monte Vista Avenue, Chino, CA, 91710, U.S.A.; Phone (909) 606-1416; Fax (909) 393-1583, Website: http://www .jacuzzipremium-dealers.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Jacuzzi j315 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Jacuzzi j315 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Jacuzzi j315 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Jacuzzi j315 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Jacuzzi j315, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Jacuzzi j315.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Jacuzzi j315. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Jacuzzi j315 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
