Manuale d’uso / di manutenzione del prodotto APTARE 6.5 del fabbricante IBM
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APT ARE S torageConsole Data Collector Inst allation Guide for IBM T ivoli S torage Manager 6.5.
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Copyrights and Trademarks iii Copyright s and T rademarks Copyright © 2008 AP T ARE, Inc., All rights reserved. The information contained in this book is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
iv APTARE StorageConsole Data Co llector Installation Guide fo r IBM Tivoli Stora ge Manager.
v v Preface 1 About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Contacting AP T ARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1 Introduction to Data Collection 3 Data Collec tion Overview .
vi APTARE StorageConsole Data Co llector Installation Guide for IBM Tivoli Stor age Manager.
About This Book 1 Chapter 0 Preface About This Book This document provides detailed step-by-step instructions for the installation of the APT ARE Data Collector for IBM T ivoli S torage Manager . This install guide is valid for Portal version 6.5 onward.
2 APTARE StorageConsole Data Colle ctor Installation Guide fo r IBM Tivoli Storage Manager.
Data Collection Overview 3 Application Administrator’s Guide 1 Chapter 0 Introduction to Data Collection This chapter covers the following topics: • Data Collection Overview • Architecture Overview Dat a Collection Overview The Data Collector is a centralized and re motely managed data collection mechanism.
4 APTARE StorageConsole Data Colle ctor Installation Guide fo r IBM Tivoli Storage Manager • Symantec Backup Exec - The Data Collector uses database c ommands to obtain information from each Backup Exec serve r.
Architecture O verview 5 Architecture Overview The following diagram provides an exampl e of how the IBM T ivoli S torage Manager Data Collector could be de ployed in your environment.
6 APTARE StorageConsole Data Colle ctor Installation Guide fo r IBM Tivoli Storage Manager.
Before You Install the Data Collector 7 Application Administrator’s Guide 2 Chapter 1 Pre-Installation Setup This chapter covers the following topics: • Before You Install the Data Collector .
8 APTARE StorageConsole Data Colle ctor Installation Guide fo r IBM Tivoli Storage Manager Add entries for aptareportal. yourdomain.com and aptareagent.
Adding TSM Host Serv ers to StorageConsole 9 Adding TSM Host Serv ers to S torageConsole Repeat these steps for each TSM Host Server . 1. Open a browser window and point it to your instance of the Portal (for example: http://aptareportal. yourdomain.
10 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 6. Enter values for all of the required fields (den oted by an *) in the Server Administration window and click OK . The field, Internal Name , needs to match the host name of the TSM Server.
Configuring Data Colle ctor Policies in the Portal 11 Configuring Dat a Collecto r Policies in the Port al The key parameters that the Data Collector uses to connect to the data source are contained in Data Collector Policies . These policies are maintained via the Portal and stored in the database.
12 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 3. If adding a new data collector, in the Da ta Collector Administration window, click Add Collector to display the Data Collector Properties window, as shown below.
Configuring Data Colle ctor Policies in the Portal 13 Note: If you have more than one TS M Host Serv er to configure, you can add additional Child Collector Policy records upon co mplet ing the setup of this record.
14 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 7. Click OK to save t he Policy and retu rn to the Child Collector Configuration screen where the Child Policy will be listed.
Installing the Data Coll ector 15 Application Administrator’s Guide 3 Chapter 1 Data Collector Installation This chapter includes the instructions for installing the Da ta Collector on the Data Collector Server .
16 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager • Proceed to the Console Installation Instructions..
Installing the Data Coll ector 17 Inst alling via the Internet Follow these instructions if you do not have a CD and you are installing on a Data Collector Server that has Internet access and a web browser .
18 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 4. Click on the download link that corr esponds to the platform of the Data Collector Server . 5. At the prompt, save the Data Collector In staller to a directory on the client.
Installing the Data Coll ector 19 GUI Deployment of the Dat a Collector InstallAnywhere will prepare to install the Data Collector software. After checking the available disk space and downloading the in staller , an introduction dialogue window outlines the installation process.
20 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 2. Read the ag reement and c lick the “I accept” radio button and then Nex t . The installer will display a window, which prompts you for an Install Folder.
Installing the Data Coll ector 21 5. Review the summary and click Install . 6. The dialogue will track the installation as it progresses. 7. A Configuration Settings window will prompt you to sele.
22 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager 10. After entering the conf iguration settings, click Finish . 11. In the Install Complete window, click Done . The InstallAnywhere portion of th e installation is now complete.
Installing the Data Coll ector 23 InstallAnywhere will guide y ou through the installation of th e APTARE StorageConsole Data Collector . It is strongly recommended that you quit all programs befor e continuing with this installation. Respond to each prompt to p roceed to the next step in the i nstallation.
24 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager APTARE StorageConsole Install Folder: /opt/aptareagent Link Folder: /tmp/install.
Installing the Data Coll ector 25 : Note: Enter the nu mber for the back up prod uct Data Collector you are installi ng. 9. The installer will prompt for the Da ta Collector Na me . This is the ID that will be used on the Portal side to authenticate the Data Collector.
26 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager PRESS <ENTER> TO CONTINUE: =========================== ======== Installation Complete -------------.
Validating the Installation 27 Application Administrator’s Guide 4 Chapter 1 Validating the Data Collector Installation This chapter includes the instructions for validating the Data Collector installation on the Data Collector Server .
28 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager aptarebootstrap.jar Version Minimum Ver sion: 6.5.1.03 Current Ver sion: 6.5.1.03 Build Numbe r: 05162008-1420 Version information for apt are.jar and aptarebootstrap.
Validating the Installation 29 Validating Job --> com.storage.mbs.tsmcore.StorageP oolChildThread - SUCCESS_PERSISTING_STORAGEP OOLDETAILS Validating Job --> com.storage.mbs.tsmcore.TapeDeta ilsChildThread - SUCCESS_PERSISTING_TAPEDETA ILS Validating Job --> com.
30 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager List Dat a Collector Configurations Use this utility to list the various child threads and their configurations encapsulated within a data collector confi guration.
List Data Collector Configurations 31 Software Home: /opt/Navis phere/bin Server Address: 172.16.1. 22 User Id: UjZzW0CS8Ks= Active: true Task: com.
32 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager.
Data Collector Manual Startup 33 Application Administrator’s Guide 5 Chapter 1 Starting the Data Collector The installer configures the Data Collector to start au tomatically , however , it does not actually start it upon completion of the inst allation because you must first validate the installation.
34 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager.
Un-install the Data Collector on UNIX 35 Application Administrator’s Guide 6 Chapter 1 Un-installing the Data Collector Use the procedures in this chapter to un-install a Data Collector . Un-inst all the Data Collector on UNIX 1. Login to the Data Collector Server as root .
36 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager Un-inst all the Data Collector on Windows 1. Login to the Data Collector Server . (User should have Administrato r privileges.) 2. Stop the Data Collector (agent) services.
Verify the Data Colle ctor Configuration 37 Chapter 1 Appendix A - T roubleshooting If the post-installation v alidation failed, this often is due to some simple configuration issues that can be fairly easily resolve d. This appendix lists some of the common configuration issues.
38 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager V erify Connectivity T ake the following steps to verify that the Data Collector Server can access the Portal Server: 1. Ping the Data Collector URL: ping http://aptareagent.
39 Chapter 1 Appendix B - Dat a Collector Pre-Inst allation W orksheet Complete the worksheet below for e ach of the TSM Host Servers and the TSM Instances on the TSM Host Servers being polled by the Data Collector .
40 APTARE StorageConsole Data Colle ctor Installation Guide for IBM Tivoli Storage Manager.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il IBM APTARE 6.5 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del IBM APTARE 6.5 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso IBM APTARE 6.5 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul IBM APTARE 6.5 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il IBM APTARE 6.5, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del IBM APTARE 6.5.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il IBM APTARE 6.5. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo IBM APTARE 6.5 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.